PRIOR TO INCIDENT, VEHICLE WOULD INTERMITTENTLY SHUDDER ON TAKE-OFFS. INCIDENT INVOLVED VEHICLE TRAVELING ON AN INTERSTATE HIGHWAY AT 70 MPH ON THE OUTSKIRTS OF A LARGE METRO AREA WHEN ALL POWER TO WHEELS WAS LOST. THE CHECK ENGINE LIGHT TURNED ON. ENGINE WOULD REV WHEN ACCELERATOR WAS PRESSED, BUT CAR ACTED AS IF IN NEUTRAL. CAR COASTED TO A STOP. THE CAR WOULD NOT SHIFT OUT OF NEUTRAL UNTIL AFTER THE CAR SAT FOR OVER AN HOUR. THE CAR WAS TOWED TO A FORD DEALERSHIP. FORD SERVICE DEPARTMENT ADVISED THAT THE TRANSMISSION CONTROL MODULE (TCM) HAD FAILED AND A NEW TCM WAS INSTALLED AND CAR NOW WORKS MOST OF THE TIME, BUT INTERMITTENT SHUDDER ON TAKE OFF STILL OCCURS, THOUGH LESS FREQUENTLY THAN BEFORE.
2013 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
WHEN I PURCHASED MY CAR USED FEBRUARY 2017 AT 70,000 MILES, I WAS GIVEN A CARFAX STATING THE ONLY ISSUE WAS WITH THE TRANSMISSION CLUTCH. LESS THAN A MONTH IN, I SEEMED TO BE LOSING POWER SO I TOOK IT TO TOWN & COUNTRY FORD IN MADISON, TN. IT WAS REPAIRED UNDER THE AFOREMENTIONED RECALL ISSUE AND I DROVE IN RELATIVE SATISFACTION FOR ALMOST AN ENTIRE YEAR. THEN I TOOK IT INTO TWO RIVERS FORD (MT. JULIET) FOR THE SAME ISSUE. THE SERVICE GUY WAS VERY AMICABLE AND EVEN ARRANGED FOR ME TO HAVE A LOANER CAR WHILE THEY HAD MINE. THE SAME ISSUE WAS DIAGNOSED, BUT WITH AN ADDITIONAL FIX. I PAID $125 FOR SOME PART NOT COVERED BY THE RECALL WARRANTY BECAUSE I WAS TOLD THAT IF IT WERE TO MALFUNCTION AGAIN, IT MAY NOT BE COVERED. THE THIRD TIME I TOOK IT IN (BACK TO MT JULIET) THEY LOOKED AT IT, DETERMINED IT WAS THE SAME ISSUE, AND SAID I'D HAVE TO PAY OUT OF POCKET BECAUSE THE RECALL WARRANTY WAS ONLY GOOD FOR 100,000 MILES. I COULDN'T AFFORD $2300 QUITE TO FIX IT SO I RETURNED THE LOANER AND CLAIMED MY VEHICLE, BUT NOT WITHOUT MAKING IT ABUNDANTLY CLEAR THAT WASN'T SATISFIED WITH HOW THE SITUATION WAS HANDLED.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) WHERE IT WAS DIAGNOSED THAT THE PCM SOFTWARE CRASHED AND NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED PER THE RECALL DUE TO THE MILEAGE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 23983015. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 160,000.
TRANSMISSION SHIFTING ISSUES THAT AFFECT THE SAFETY OF THE VEHICLE IN USE. TRANSMISSION WILL LAG, HARD SHIFT, VEHICLE WILL GET "STUCK" WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WILL VIOLENTLY SHAKE AND SHUDDER GOING AROUND SLOW TURNS OR WHEN ACCELERATING FROM A STOP. IN TRAFFIC, THE ACCELERATION LAG AS WELL AS SHE SHUDDERING ARE DANGEROUS. THE VEHICLES BRAKES DO NOT RESPOND AS WELL WHEN SHUDDERING. FORD INSISTS THAT ALL VEHICLE PARTS ARE OPERATING CORRECTLY. IF THAT IS THE CASE, FORD HAS DESIGNED AN INCREDIBLY UNSAFE VEHICLE.
WRAY FORD IN BOSSIER TESTED IT, SAID IT WAS A PCM SOFTWARE AND THAT IT WILL COST ME 1600 DOLLARS TO FIX IT. I GAVE FORD THE RECALL NUMBER. THEY TOLD ME THAT MY CAR IS OVER 150,000 MILES AND THAT I WOULD HAVE TO PAY OUT OF POCKET. NOW THIS IS MY SECOND RECALL ON MY CAR, THE FIRST RECALL WAS THE LATCHES, MY DOORS WOULDN'T STAY CLOSE, FORD REPLACE ALL 4 OF MY DOORS, AND BRUCE LEE TOLD ME I HAD ANOTHER RECALL THAT I NEEDED TO GET FIX BUT I HAD TO BRING IT BACK. NOW MY CAR WILL NOT START. AND FORD IS TRYING TO CHARGE ME FOR THE RECALL
TRANSMISSION MAKES A METAL TYPE NOISE CONSISTENTLY AND SURGES WHEN WARM. THERE IS A RANDOM CLICKING NOISE UNDER HOOD. TRANSMISSION DISENGAGES INTERMITTENTLY WHILE DRIVING.
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE RECALL REPAIR WAS PERFORMED BY MAXWELL FORD (5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 443-5000). AFTER THE REPAIR, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED THE DEALER BACK AND WAS INFORMED TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE FAILURE MAY BE DUE TO THE CATALYTIC CONVERTER, WHICH FAILED PRIOR TO THE RECALL REPAIR. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR THE RECALL REPAIR, THE DEALER STATED THAT THE CATALYTIC CONVERTER WAS NOT RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 122,000.
VEHICLE TRANSMISSION STUTTERING WHILE DRIVING. AC IS OUT. MULTIPLE ELECTRIC ISSUES
WHILE TURNING A CORNER MY CAR VIBRATES AND SHAKES AND HEAR AS IF METAL IS HITTING UNDERNEATH. WHEN PUSHING ON GAS TO GO, THE CAR WILL JERK. DOESN'T WANT TO REV LIKE IT NEEDS TO. WILL SHAKE AGGRESSIVELY WHEN BRAKING. HAVE TO LET OFF GAS THEN PUSH BACK DOWN ON IT TO MAKE IT STOP SHAKING. ALSO VIBRATES WHEN IN PARK INTENSELY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHOOK AND SHUDDERED WHILE DRIVING. IN ADDITION, THE TRANSMISSION WAS FAULTY AND THE VEHICLE DECELERATED A FEW TIMES. THE VEHICLE WAS DRIVEN TO CRANE FORD (4601 COLONEL GLEN PLAZA DRIVE, LITTLE ROCK, AK 72210) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED AND AN UNKNOWN PART WAS NEEDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
TRANSMISSION SHUDDERS IN EXCESS ON TAKE- OFF, WHEN COMING OFF A STOP AND JUMPS OUT OF GEAR WHEN DRIVING.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON SEVERAL OCCASIONS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO GRAND PRAIRIE FORD (LOCATED AT 701 E PALACE PKWY, GRAND PRAIRIE, TX 75050, (972) 975-9621) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
JUST PICKED UP YESTERDAY AFTER 4TH TRANSMISSION VISIT. CAR WAS HARD SHIFTING IN LOW SPEEDS AND WHEN ACCELERATING THE CAR WILL HESITATE AND LUNGE. WON'T DRIVE DISTANCE OR ON FREEWAY ONLY GOOD FOR LOCAL SMALL ROUTES.
WHEN I ACCELERATE FROM A STOP THE CAR SHUTTERS/JERKS. FEELS LIKE STRONG TUMBLE STRIPS. ALSO ALMOST LIKE WHEELS ARE LOCKING AND TRYING TO GRIP. I HAVE BEEN SCARED AT I INTERSECTIONS AS WITH HESITATION THE CAR DOESN'T HAVE MUCH POWER. ONCE IT SHIFTS (I HAVE AUTOMATIC) IT'S FINE. DOESN'T HAPPEN EVERY TIME EITHER.
BOLT SHEARED OFF IN THE TRANSMISSION WHILE ON THE HIGHWAY CAUSING THE CAR TO STALL OUT & BE UNABLE TO GO INTO ANY GEAR, GATES FOR THE GEARS SEEMED TO BE GONE AS SHIFTER KNOB COULD MOVE FREELY AROUND. IT DID RE-START ONCE, JUST LONG ENOUGH TO GET OFF THE HIGHWAY, THEN IMMEDIATELY STOPPED WORKING AGAIN. GOT THE BOLT REPLACED WITH A FORD BOLT, IT SHEARED OFF AGAIN WHILE DRIVING DOWNTOWN WITHIN 4 DAYS, HAD IT REPLACED AND BOLTED THROUGH A 2ND TIME, AND IT SHEARED OFF YET AGAIN WHILE MERGING ONTO THE HIGHWAY, 2 OF THE THREE TIMES THIS HAPPENED CAR WAS ABOVE 30MPH, ONE TIME I WAS ONLY GOING ABOUT 15MPH. CAR IS STILL NOT FUNCTIONAL & FORD HAS STATED THUS FAR, THEIR SUGGESTION IS REPLACING THE TRANSMISSION, WHICH SEEMS TO BE A TEMPORARY FIX, AS EVERYONE ELSE WHO I KNOW/HAVE LOOKED UP THAT'S HAD THIS DONE ONLY GETS THE VEHICLE WORKING FOR A SHORT PERIOD OF TIME AND THEN THE VEHICLE STOPS WORKING AGAIN WHEN THE BOLT SHEARS OFF. THIS SEEMS TO BE A COMMON ISSUE FOR THE 2012-2016 FORD FOCUS, THOUGH I DON'T KNOW IF IT'S JUST MANUAL OR BOTH MANUAL & AUTOMATIC TRANSMISSIONS.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO MOVE THE GEAR SHIFTER OUT OF PARK, THE SHIFTER WOULD NOT ENGAGE AND FAILED TO FUNCTION WITHOUT WARNING. THE VEHICLE WAS TOWED TO HUNTINGTON BEACH FORD (18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, 714-842-6611) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER REPLACED THE DUAL CLUTCH SYSTEM INSIDE THE TRANSMISSION; HOWEVER, THE FAILURE RECURRED WITHOUT WARNING. WHILE THE CONTACT'S WIFE WAS DRIVING 20 MPH, THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPMS INCREASED. THE DRIVER ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, HOWEVER, THE VEHICLE STALLED AND FAILED TO MOVE. THE VEHICLE BEGAN TO RESUME NORMAL OPERATION AND WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THEY REPLACED THE ENGINE, THE ACTUATORS, BOTH CLUTCHES, THE ENGAGEMENT BEARING, AND THE TRANSMISSION CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED AN EXTENDED WARRANTY REGARDING THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A WARRANTY EXTENSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,906.
DAILY DRIVER AFTER MULTIPLE TRANSMISSION REPAIRS STILL SHUDDERING EVERY TIME, JERKY TRANSMISSION HESITATES WITH LACK OF POWER.
CAR STILL SHUDDERING INTERMITTENTLY, IN ALL SCENARIOS.
HESITATION ON ACCELERATION AND GRINDING SOUND; TRANSMISSION WOULD NOT GO FORWARD OR BACK; CLUTCH HAS EXCESSIVE SHUDDERING AT LOW SPEED. VEHICLE WILL NOT START
VEHICLE HESITATES, SHAKES, AND SHUDDERS WHILE MOVING FORWARD AND STOPPING. IT FEELS AS THOUGH THE CAR IS DRIVING OVER RUMBLE STRIPS. STALLED COMPLETELY IN AN INTERSECTION.
2013 FORD FOCUS JERKS WHILE ACCELERATING, WAS TOLD RECALL WAS FOR EXTENDED WARRANTY ONLY VIA KINDLE FORD. ALSO THE TRUNK NO LONGER OPENS, BUT BEEPS WHEN CAR IS ON SAYING THE TRUNK IS OPEN. WAS TOLD THIS WAS A RECALL IN 2017 THAT WAS FIXED BEFORE WE PURCHASED THE VEHICLE, BUT NOW IT'S UP TO US TO PAY FOR IT.
TRANSMISSION IS OVERHEATING; LIGHT COMES ON WHILE IN STOP AND GO TRAFFIC. THE CAR SHIFTS HARSHLY, MAKES GURGLING NOISES, HESITATES AND JERKS. ROARING AND CLUNKING COMING FROM ENGINE WHEN STARTING THE VEHICLE AND WHEN VEHICLE IS RUNNING.
MY STERLING GET STUCK AND MY TRANSMISSION MAKING NOISE AND MY CAR DONT GO INTO REVERSE
CAR HAS HAD TRANSMISSION ISSUES SINCE WE BOUGHT IS NEW. WE TOOK THE CAR IN SEVERAL TIMES FOR HESITATION, SLOW TO CATCH GEARS WHEN ACCELERATING AND STUTTERING. REPLACED SENSOR AND TOLD US TO PUSH THE GAS TO THE FLOOR AND LET IT GO THROUGH THE GEARS TO REST THE SYSTEM (DO AS NEEDED). WE FIND OUR SELVES AGAIN NEEDING TO REPLACE TRANSMISSION PARTS. NOW THEY TELL US IF IT IS NOT FIXED SOON THE CAR COULD SLIP INTO NEUTRAL ON THE HIGHWAY OR WE COULD LOOSE REVERSE. NOT SURE WHY WE ARE NOT COVERED BY THE EXTENDED WARRANTY. I FEEL THAT A DEALER TELLING YOU THE CAR CAN GO INTO NEUTRAL ON THE HIGHWAY IS TELLING ME THAT THE CAR IS UNSAFE.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE RPMS INCREASED; HOWEVER, THE VEHICLE DID NOT IMMEDIATELY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
TRANSMISSION SLIPPING AND STUTTERING. CAR SLIPS OUT OF GEAR WHEN DRIVING. I HAVE ALMOST BEEN HIT MULTIPLE TIMES WHILE IN MOTION PULLING OUT INTO TRAFFIC ONLY TO HAVE CAR SLIP OUT OF GEAR AND NOT MOVE ANYMORE. CAR HAS SLIPPED OUT OF GEAR ON HIGHWAY MANY TIMES WHILE IN MOTION
ALL RECALLS WERE CORRECTED. MY CAR CURRENTLY HAS A LIGHT, WHEN DECODED IT SAYS IT IS THE VACCUM SYSTEM AND EPA REGULATIONS. WHEN HAS IS PUT IN THE CAR, IT STALLS AND STRUGGLES TO START. TO START IT, GAS PEDAL MUST BE PUSHED FIRST. IF GAS PEDAL IS NOT PUSHED, CALL STALLS FOR SEVERAL MINUTES. IT DOES NOT MATTER HOW LOW GAS IS WHEN GAS IS PUT IN THE CAR, IT STALLS.
RECALL 18V735 WAS ISSUED ALMOST A YEAR AGO. HOWEVER, FORD SEEMS UNINTERESTED IN CORRECTING THE ISSUE. SAFECAR.GOV REPORTS: "RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." I'M STILL WAITING AND WAITING ON A FIX., DRIVING A POTENTIALLY DANGEROUS VEHICLE IN THE MEANTIME.
CAR WOULD NOT START WOULD NOT GO FORWARD OR GO IN REVERSE HAD IN FORD DEALERSHIP 16 TIMES STILL HAD ISSUES ALSO CAR RUSTED IN LEAST THEN A YEAR HAD IT IN DEALERSHIP 4 TIMES STILL HAVING ISSUES WITH TRANSMISSION AND RUSTING . TRANSMISSION SITTING OR MOVING CITY OR HIGHWAY OR TURNING DEALERSHIP WAS SUBURBAN FORD ON 59 ROAD IN WATERFORD , MICHIGAN
THIS CAR REPEATEDLY THRUSTS FORWARD AT LOWER GEARS WHILST IN TRAFFIC AND WHILE IN MOTION. IT HAS BEEN REPAIRED TWICE WITHIN A 6-MONTH TIME-FRAME FOR THE FAULTY DPS6 TRANSMISSION. THE CAPLESS GAS TANK IS ALSO PRESENTING A CONSTANT ISSUE, INVOLVING A LEAK OF SOME SORT THAT CONTINUES TO REOCCUR. I HAVE BEEN IN NUMEROUS SITUATIONS THAT COULD HAVE PROVEN TO BE FATAL AS A RESULT OF THE TRANSMISSION RESPONDING TOO LATE: AS WELL AS THRUSTING AT LOWER SPEEDS WHEN COMING OUT OF A STOP OR TRAFFIC BACK-UP. THIS ISSUES HAPPEN WHILE IN MOTION, OR WHEN MAKING AN ATTEMPT TO GO INTO MOTION.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO BOWEN SCARFF FORD-LINCOLN (LOCATED AT 1157 CENTRAL AVE N, KENT, WA 98032, (800) 577-1158), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 175,000.
TRANSMISSION STOP WORKING IN MIDDLE OF BUSY INTERSECTION DURING RUSH HOUR. I WAS TURNING LEFT, CAR WAS STATIONARY WAITING FOR TRAFFIC TO PASS. THANKFUL I THINK IT QUIT IN NEUTRAL ALTHOUGH DASHBOARD WAS BLACK & GEAR SHIFT WOULD NOT LOCK INTO ANY GEAR; COULD BE PUSHED INTO CORNER BUSINESS PARKING LOT. IT WAS FIXED BUT NEVER COMPLETELY BETTER NOR DID I FEEL COMPLETELY SAFE. I HAD 2 CLUTCH REPLACEMENTS, WHICH WERE ALSO FIXED & PAID BY THEM. FORD DEALER REPLACE SOME RECALL ON SIDE DOORS, BUT NEVER FIXED THE RECALL ON FUEL TANK, NEVER INFORMED THAT THEY EVER GOT PART IN AS LETTER STATED.
THIS IS A CONSUMER PROTECTION ISSUE, BUT MOREOVER THIS IS SAFETY ISSUE. I NEED HELP. THIS CAR WAS PURCHASED NEW FOR MY DAUGHTER TO FINISH HIGH SCHOOL, GO TO COLLEGE, AND START HER CAREER. SO I BOUGHT AN EXTENDED WARRANTY. THE OIL HAS BEEN CHANGED EVERY 5K BY A FORD DEALER AND EVERY REPAIR SUGGESTED HAS BEEN COMPLETED. WITHIN THE FIRST TWO WEEKS, IT WAS OBVIOUS THE CAR WAS NOT SHIFTING PROPERLY, AS EXHIBITED BY SHUDDERING AND FAILED ACCELERATION. IT ALSO HESITATES TO THE POINT THAT WE COULD GET HIT PULLING INTO TRAFFIC OR TRYING TO AVOID BEING HIT. THE DEALER OFFERED MANY EXCUSES OVER THE NEXT YEAR BUT I FINALLY RECEIVED THE REMEDY... "A" NEW CLUTCH. FORD THEN CALLED ME DIRECTLY TO GIVE ME A DEAL THAT WOULD HELP ME GET INTO ANOTHER CAR. THIS WAS NOTHING MORE THAN A SALES PITCH TO BUY A FUSION, WHICH I COULDN'T AFFORD. UNDER DELAWARE LAW, I HAD A CASE FOR A LEMON LAW COMPLAINT. BUT I TRUSTED FORD. SINCE THEN, I HAVE HAD REPAIRS TO THE TRANSMISSION, MOST OF WHICH PROVIDED FOR BY MY EXTENDED WARRANTY, OTHER TIMES PAID IN PART BY ME. FORD EXTENDED THE WARRANTY FOR ALL OWNERS, BUT NOT FOR ME. I SHOULD HAVE RECEIVED THE SAME EXTENSION ON TOP OF MY EXTENDED WARRANTY. ON 7/19/19, I NOTIFIED DEALER THAT THE CAR NEEDED SERVICE & I WAS STILL HAVING TROUBLE WITH THE TRANSMISSION. I REFERENCED THE TSB ADVISING DEALERS TO DIAGNOSE AND FIX ANY FOCUS WITH TRANSMISSION PROBLEMS (REPORTED 7/12-19,2019). MY DEALER HAS DIAGNOSED THE PROBLEM AND I NEED CLUTCHES. IT WILL COST ME $1800 WHICH I CANNO
VEHICLE JERKS/STUTTERS THROUGH 1ST AND SECOND GEAR WHEN ACCELERATING. TAKEN VEHICLE TO MULTIPLE FORD DEALERS AT LEAST SIX TIMES.
I WAS ENTERING THE ON RAMP FOR THE HIGHWAY. THE CAR WOULD NOT ACCELERATE PAST 15 MPH. HOWEVER, THE RPM'S WENT UP TO 4-5. I IMMEDIATELY GOT OFF THE HIGHWAY. THE PROBLEM PERSISTED WHEN TRY TO ACCELERATE AFTER EACH STOP SIGN AND LIGHT ON CITY STREETS..
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED ON ITS OWN WITHOUT WARNING WHILE BRAKING. ALSO, THE VEHICLE SPUTTERED AND SHOOK WHILE DRIVING AT A LOW RATE OF SPEED. ALSO, WHILE ACCELERATING FROM A STOP, THE VEHICLE SLOWLY PICKED UP SPEED. THE CONTACT TOOK THE VEHICLE TO PHIL LONG FORD OF DENVER (7887 W TUFTS AVE, DENVER, CO 80123, (303) 557-5913) WHERE THEY INITIALLY REPLACED THE CLUTCH; HOWEVER, THE FAILURE STILL PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
SHUDDERING CLUTCH WHILE ACCELERATING IN ALL DRIVING CONDITIONS. ROYAL OAK FORD HAS SERVICED THE CAR FOR THIS SPECIFIC ISSUE 3 TIMES SINCE PURCHASE AND THE CLUTCH HAS BEEN REPLACED BUT THE ISSUE RETURNS. THE LAST SERVICE APPOINTMENT COST US $116 FOR ROYAL OAK FORD TO TELL US ITS THE SAME ISSUE AND THEY WEREN'T GOING TO COVER IT. IT WOULD COST US $1700.00 TO FIX WITH NO GUARANTEE THAT IT WOULD ACTUALLY RESOLVE THE ISSUE. WE CONTACTED FORD HEADQUARTERS AND THEIR RESPONSE WAS 'TO BAD YOUR CAR WAS BUILT AFTER 6-05-13 SO WE AREN'T RESPONSIBLE FOR REPAIR'. OUR CAR WAS BUILT ON 6-19-13 WITH THE SAME FAULTY TRANSMISSION AS THE CARS BUILT RE 6-5-13. AFTER READING THE FREE PRESS ARTICLE AND CONTACTING ROYAL OAK FORD AGAIN REGARDING THE ISSUE THEY ARE GOING TO 'LOOK' AT THE CAR AGAIN ON 8-6-19. ROYAL OAK FORD COULDN'T SAY IF IT WOULD BE COVERED BUT I WILL BE LETTING THEM KNOW I HAVE FILED THIS COMPLAINT. I CAN PROVIDE REPAIR DOCUMENTS AND THE LETTER FROM FORD HEADQUARTERS IF YOU NEED THEM. SERVICE DATES SO FAR ARE 4/15/19, 6/17/17, 10/12/15, 6/01/15.
DRIVER SIDE DOOR WON'T LATCH AND EVEN CAME OPEN WHILE DRIVING
I WAS BACKING UP AT A GAS STATION AND ALL OF A SUDDEN IT JUST QUIT STEERING. I WAS MOVING VERY SLOWLY SO WAS ABLE TO STOP WITH MY BRAKES, BUT IT WAS A VERY CLOSE CALL
MY 2013 FORD FOCUS HAS A SHUDDERING AND OTHER KNOWN SHIFTING PROBLEMS ASSOCIATED WITH THE DPS6 CLUTCH ISSUES. THE DETROIT FREE PRESS HAS OUTLINED THESE KNOWN ISSUES WITH FORD AND I AM EXPERIENCING THEM AS WELL. THESE TRANSMISSION ISSUE OCCUR WHEN I ACCELERATE AND MAY ALSO HAPPEN WHEN I AM STATIONARY. DUE TO THESE SAFETY ISSUES I AM NOT WILLING TO TRAVEL WITH MY KIDS OR WIFE IN THE CAR. I HAVE TO DRIVE THE CAR AS A DAILY DRIVER BUT THERE IS NO WAY I AM PLACING MY FAMILY IN DANGER BY DRIVING THEM IN THE CAR.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO SKALNEK FORD (941 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48362, (248) 693-6241) TO BE DIAGNOSED, BUT THE DEALER FAILED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLOOMINGTON LINCOLN (1001 CLOVER DR S, MINNEAPOLIS, MN 55420, (952) 888-2271) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY VEHICLE HAS AN ISSUE WITH THE TRANSMISSION/CLUTCH THAT IS A KNOWN FACT TO FORD! IT'S BEEN FIXED TWICE BUT STILL HAVING ISSUES! WHEN I CALLED THEY TOLD ME NO LONGER UNDER WARRANTY AND WOULD NOT FIX AGAIN! THE CAR HESTITATES WHEN U EXCELLERATE WHICH IS VERY DANGEROUS ESPECIALLY WHEN MERGING ONTO A HIGHWAY. I AM AT A LOSS IT HAS LOW MILEAGE BUT WORTH NOTHING. DO YOU HAVE ANY SOLUTIONS FOR THIS PROBLEM? DO YOU KNOW IF FORD ARE GOING TO FIX THESE DEFECTIVE VEHICLES? YOUR HELP IS GREATLY APPRECIATED!!!!
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE POWER STEERING COMPLETELY FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT PREVIOUSLY CALLED J.C. LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406, (912) 210-5676) BECAUSE THE FAILURE INITIALLY BEAN WHEN THE VEHICLE WAS STARTED. UPON RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED AND THEY PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
WE HAD HAD THIS CAR IN AT LEAST 6 TIMES FOR ISSUES WITH THE TRANSMISSION. THE LAST VISIT WAS 2 WEEKS AGO WHEN THE CAR WOULD NOT START. THERE IS ALSO A WARNING LIGHT THAT IS CONSTANTLY ON. THEY TOLD US IT HAS TO DO WITH A SENSOR BY WHERE THE GAS IS PUT INTO THE CAR BUT THEY DON'T SEEM TO BE ABLE TO FIX THE PROBLEM OR TURN OFF THE WARNING LIGHT. THE CAR STILL STUTTERS AND RUNS ROUGH AFTER MANY COMPLAINTS. MOSTLY WHEN FIRST ACCELERATING AFTER A STOP. ALSO CLUNKS WHEN TURNING.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO GARY SMITH FORD (1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548, (888) 814-7437) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) REGARDING THE CANISTER PURGE VALVE. AFTER THE RECALL REPAIR WAS PERFORMED, THE FAILURE CONTINUED AND THE CHECK ENGINE INDICATOR ILLUMINATED. UPON RETURNING TO THE DEALER, THE CONTACT WAS INFORMED THAT THE RECALL WAS DEEMED INEFFECTIVE AND THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO REPAIR THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ALSO, WHEN THE FUEL TANK WAS FILLED, THE FUEL GAUGE DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL AND THE MILEAGE WAS INCORRECT. THE CONTACT ALSO STATED THAT THE SHAPE OF THE FUEL TANK APPEARED UNUSUAL. FURTHERMORE, THE CONTACT STATED THAT THE VEHICLE DID NOT IMMEDIATELY START WHEN IT WAS CRANKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO REYNOLDS FORD OF OKC (833-821-8065, LOCATED AT 7320 NW EXPY, OKLAHOMA CITY, OK 73132) WHERE THE SOFTWARE SYSTEM WAS UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND CONFIRMED THAT THE RECALL REPAIR WAS TO UPDATE THE SOFTWARE SYSTEM. THE FAILURE MILEAGE WAS 117,402.
VEHICLE HAS ONGOING ISSUES THROUGH IT'S LIFE, ALL DIAGNOSED AS TRANSMISSION RELATED. THESE INCLUDE REPLACEMENT OF THE CLUTCH 3 TIMES, UPDATES TO THE PCM AT VARIOUS TIMES. WOULD NOT GO INTO REVERSE. SIGNIFICANT SHUDDERING AND LACK OF ACCELERATION, ETC IS ONGOING - FORD CANNOT FIX. VEHICLE ONLY SLIGHTLY IMPROVES AFTER WHICH SOON RETURNS TO THE HORRIBLE SHAKING, LACK OF ACCELERATION, ETC HAVE GIVEN UP ON ATTEMPTING TO REPAIR. CLASS ACTION LAWSUITS PROVIDED NO ASSISTANCE OR RECOURSE.
HAVE HAD ISSUES WITH TRANSMISSION CONTROL MODULE UNIT. ISSUES WITH TRANSMISSION SHUDDERING, TRANSMISSION SLIPPING OUT OF GEAR AND NOT APPLYING POWER WHILE IN INTERSECTIONS, ISSUES WITH THE CAR CREEPING FORWARD. HAVE HAD ISSUES FIXED MULTIPLE TIMES ONLY FOR IT TO RETURN AGAIN WITHIN A MONTH OR TWO. ALSO HAD MANY OTHER ISSUES WITH CAR. THERE ARE MULTIPLE DATES FOR TRANSMISSION ISSUES. THERE WOULD HAVE BEEN MORE, BUT I WAS TOLD THAT THEY DID ALL THEY COULD DO TO FIX THAT ISSUE EVEN THOUGH IT WAS NOT FIXED. DATES FOR TRANSMISSIONS: 6/26/2015; 8/1/2015; 6/4/2016; 12/19/2016; 7/19/2019. THE LAST TIME I TOOK IT IN (7/19/2019) I FOUND A LETTER SAYING FORD WOULD FIX IT REGARDLESS OF WARRANTY STATUS. THIS LETTER WAS INCORRECT AND THEY WANTED ABOUT $1,200 TO FIX (PUT A TEMPORARY BAND AID ON) THE SAME ISSUE I HAD BEFORE THAT REAPPEARED WITHIN A MONTH OF THEM FIXING IT.
THE VEHICLE WAS BOUGHT USED,IT HAD A BATTERY BOIL OVER ISSUE,THE BATTERY HAS BEEN REPLACED,THE VEHICLE WILL NOT START.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ford Focus → · Every Focus year → · How the figures are calculated →