TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER HAVING A MANUFACTURER'S RECALL PERFORMED ON THE VEHICLE FOR THE GEAR SHIFTER, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO SHAKE VIOLENTLY AND STARTED TO MAKE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE SHIFTER NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,000. *TR...UPDATED 04/25/13 *BF THE CONSUMER STATED THE VEHICLE HAD BEEN REPROGRAMMED TWICE AND THE FAILURE WAS STILL NOT CORRECTED. THE CONSUMER TRADED IN THE VEHICLE. *JS
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
MY FOCUS SHUTTERS WHILE TRYING TO MOVE THROUGH FIRST GEAR. BEFORE SECOND GEAR ENGAGES, FIRST GEARS FEELS AS IF IT WAS SLIPPING. I BROUGHT THIS TO THE ATTENTION OF MY DEALER WITHIN THE FIRST MONTH AND THEY TOLD ME IT NEEDED TO BRAKE IN. AFTER BRINGING IT IN SEVERAL TIMES, THEY PERFORMED A 12B37 UPDATE, A FULL PCM RE PROGRAM AND ENDED HAVING TO REPLACE THE ENTIRE GEAR BOX BECAUSE A SEAL RUPTURED. ALL OF THIS IN THREE SEPARATE OCCASIONS THIS LAST ATTEMPT FIXED IT, BUT THE PROBLEM RETURNED. I ISSUED FORD A LAST ATTEMPT REQUEST AND JUST PICKED UP MY CAR. THE FIELD SUPERVISOR STATES THAT HE NOTICED THE SHUTTERING, BUT THAT IT WAS NORMAL FOR MY VEHICLE. WELL, IF THE SAME ISSUE PERSISTS AND IT WAS FIXED LAST TIME BY REPLACING SEALS AND THE GEAR BOX, HOW COULD THIS BE NORMAL FOR MY CAR? I WILL BE SEEKING LEGAL ASSISTANCE FROM THIS POINT FORWARD AND WILL BE INITIATING A BBB AUTOLINE MEDIATION REQUEST. *TR
MY CAR STALLS OUT AND HESITATES WHEN PULLING OUT FROM INTERSECTIONS. IT IS A SAFETY HAZARD BECAUSE I HAVE ALMOST BEEN HIT BY ONCOMING TRAFFIC. IT HAPPENS REGULARLY AND THERE IS NOTHING I CAN DO TO CORRECT IT. MY 2012 FORD FOCUS IS UNDER WARRANTY BUT FORD REFUSES TO REPAIR OR REPLACE THE CAR. *TR
THE CAR IS EQUIPPED WITH A 6-SPEED DUAL CLUTCH AUTOMATIC TRANSMISSION. WHILE UNDER HEAVY BRAKING THE CAR BEGAN TO STALL. THE RESULT WAS THE BRAKE PEDAL LOSING POWER ASSIST FROM THE ENGINE. THEN BECAUSE THE ENGINE WAS TRYING TO RECOVER FROM THE NEAR STALL, I WAS UNABLE ACCELERATE TO AVOID AN ONCOMING CAR. THE ENGINE DID RECOVER, BUT IT TOOK SEVERAL SECONDS (AND A LOT OF BUCKING AND SPUTTERING) BEFORE I WAS ABLE TO MOVE THE CAR AFTER COMING TO A STOP. THE WEEK PRIOR, I HAD THE CAR IN FOR SERVICE AT A LOCAL FORD DEALERSHIP BECAUSE THE CAR WOULD SHUDDER DURING ACCELERATION. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION AND THE PROBLEM IS STILL THERE, BUT LESS NOTICEABLE THAN BEFORE BEING SERVICED. THIS NEW ISSUE WITH STALLING UNDER HEAVING BRAKING DID NOT OCCUR PRIOR TO THE SERVICING. AFTER THE NEAR ACCIDENT, I WANTED TO KNOW IF THE PROBLEM WAS A FLUKE OR IF IT WOULD HAPPEN AGAIN. I HAVE FOUND THAT I CAN RECREATE THE ISSUE ALMOST EVERY TIME THE CAR NEARS A STOP UNDER HEAVY BRAKING. THE CAR IS SCHEDULED FOR SERVICE FOR THIS ISSUE. *TR
TL* THE CONTACT RENTED A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER ENGAGING THE DEFROSTER, THE WINDSHIELD CRACKED ALL THE WAY FROM THE LEFT TO THE RIGHT SIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
4 INCIDENTS WITHIN 45 DAYS....DRIVING ON A STATE HWY, AT 55 MPH AND THE ENGINE QUIT ENTIRELY, HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. DRIVING ACROSS A STATE HWY FROM A STOP SIGN AT 5 MPH AND ENGINE QUIT AGAIN. UNSAFE! TOWED TWICE TO DEALER, HAD 4 RENTAL CARS IN THIS TIME PERIOD, ONE FOR 18 DAYS! OTHER 2 TIMES CAR WOULD NOT START AFTER DRIVING 10 MILES AND PARKING. DEALER HAD NO CLUE AND FINALLY BROUGHT IN A FORD COMPANY ENGINEER. STILL DO NOT TRUST THE CAR! FORD DECLINED A REQUESTED BUY BACK. *TR
I EXPERIENCED A COMPLETE AND TOTAL LOSS OF POWER IN RENTED LATE MODEL FORD FOCUS. *TR
THE ELECTRICAL SYSTEM HAS A SHORT SOMEWHERE THAT CAUSES THE HORN TO STOP WORKING INTERMITTENTLY AND ALSO THE BRAKE LIGHTS TO FAIL INTERMITTENTLY. I HAVE CHECKED FUSES AND CONTACTED FORD AND THERE ARE NO RECALLS. THIS CAUSED AN ACCIDENT ON 02/23/2013. A MAN BACKED INTO MY VEHICLE IN A PARKING LOT (WITH MY TWO BABIES IN THE BACK SEAT) AND I COULDN'T BLOW THE HORN TO LET HIM KNOW I WAS BEHIND HIM. I WAS HELPLESS TO STOP IT FROM HAPPENING. I BELIEVE IT IS ILLEGAL IN MOST (OR ALL) STATES TO NOT HAVE A WORKING HORN ON THE VEHICLE. FORD REFUSES TO RECALL, DIAGNOSE, OR REPAIR THIS VEHICLE AT NO COST TO ME. I BELIEVE THAT THIS IS A VERY SERIOUS SAFETY ISSUE AND I FEEL THAT NOBODY WILL TAKE ME SERIOUSLY. *TR
I HAVE REPORTED TO THE DEALERSHIP SEVERAL TIMES ABOUT THE JERKING AND STALLING WHEN I TAKE OFF AND ATTEMPT TO ACCELERATE. THEY REPROGRAMMED THE TRANSMISSION MODULE, BUT IT STILL DOES IT. *TR
I PURCHASED A BASIC FORD FOCUS IN 02/2012, THE CAR HAS NO ABILITY TO TURN OFF THE TRACTION CONTROL SYSTEM. THIS CAUSED ME TO BECOME STUCK IN ABOUT 2 TO 3 INCHES OF SNOW AND SUBSEQUENTLY CAUSED ME TO HAVE MY REAR BUMPER DAMAGED WHEN I WAS PULLED OUT BY A GOOD SAMARITAN. I THINK THAT THIS A SEVER SAFETY ISSUE. I THINK FORD SHOULD HAVE TO PROVIDE THE ABILITY TO TURN OFF THE TRACTION CONTROL SYSTEM. I COULD DISABLE IT BY REMOVING THE ABS FUSES, BUT THE I LOSE MY ABS SYSTEM. FOR A CAR THAT COST $17,300 I SHOULDN'T HAVE TO NOT DRIVE MY CAR EVERY TIME I GET 2-3 INCHES OF SNOW. I CALLED FORD , THEY THANKED ME FOR MY INPUT BUT INSISTED THERE WAS NOTHING THEY COULD DO. *TR
JUST LIKE EVERYONE ELSE, THE CAR STUTTERS AND HESITATES TO ACCELERATE AT SLOW SPEEDS. THE TRANSMISSION FEELS AS THOUGH IT IS GOING TO FALL OUT OF THE CAR. I HAVE TAKEN IT TO THE DEALERSHIP, AND THE "REPROGRAMMED" THE TRANSMISSION. THEY SAID IT COULD TAKE UP TO 2 WEEKS FOR THE CAR TO RELEARN MY DRIVING HABITS. IT HAS BEEN 2 MONTHS, AND THE CAR CONTINUES TO STUTTER AND SHAKE. *TR
MY VEHICLE TRANSMISSION WAS REFLASHED AT THE DEALERSHIP DUE TO HESITATION, STUTTERING, AND OTHER ISSUES AT LOW SPEEDS. THIS OCCURRED AFTER ABOUT 1000 MILES (DEALER SAID IT WOULD HAVE TO RE-LEARN MY DRIVING HABITS). I WAS TRYING TO CROSS AN INTERSECTION AND CAR ALMOST STALLED OUT, BUCKED, AND BARELY MADE IT ACROSS THE INTERSECTION. VEHICLE IS STILL HAVE ISSUES AT SLOW SPEEDS AND INITIAL ACCELERATION. I TOOK VEHICLE IN AGAIN, AND WAS TOLD THAT IS JUST THE WAY THESE CARS WORK AND NOTHING THEY COULD DO. *TR
I WAS PULLING OUT OF THE CAFE BY MY HOME. WHEN I HAD A CHANCE TO PULL OUT I STEPPED ON THE GAS PEDAL. AT THIS POINT THE VEHICLE STALLED THEN TOOK OFF LIKE A BAT OUT OF[XXX]. EVEN LEAVING TIRE MARKS. I ALMOST HIT TWO ON COMING CARS DUE TO THE HESITATION THEN THE LIFT OFF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE NEW VEHICLE WAS PURCHASED ON 9/3/12. CALLS TO THE SERVICE DEPARTMENT BEGAN ON 9/5/12 FOR COMPLAINTS OF 'BUCKING AND JERKING' OF THE CAR IN LOW SPEED SHIFTING. THE CAR WAS ACCEPTED ON 9/8/12 FOR REPAIR OF MULTIPLE PAINT CHIPS ON THE FRONT OF THE CAR AND FOR EVALUATION OF THE SHIFTING IRREGULARITIES. UPON DELIVERY OF THE CAR (53 ODOMETER MILES) THE CUSTOMER WAS INFORMED THAT THE PAINT CHIPS HAD BEEN REPAIRED AND THE TRANSMISSION COMPUTER WAS RESET. THE COMPUTER RESET WAS NOT RECORDED ON THE SERVICE AGREEMENT FOR THAT DATE. ON 12/5/12, THE CAR ABRUPTLY STOPPED ACCELERATING AND METAL GRINDING PREVENTED USE. THE CAR WAS HELD FROM 12/5/12 UNTIL 1/8/13 (35 DAYS, ODOMETER READING 7,068 MILES) FOR REPAIR OF A BROKEN REAR WINDOW CHANNEL, REPAIR OF TRANSMISSION WITH REPLACED CLUTCH. ON 1/23/13 THE VEHICLE WAS TOWED AGAIN DUE TO NOT STARTING DURING MULTIPLE ATTEMPTS BY THE OWNERS AND THE TOW TRUCK DRIVER. THE VEHICLE WAS RETURNED TO THE OWNER ON 1/25/13 WITH A SERVICE REPORT NOTING A WEAK BATTERY. THE BATTERY WAS CHARGED BY THE SERVICE PROVIDER AND NO OTHER SERVICE CODES WERE REPORTED. ON 1/28/13, THE STEERING WHEEL REQUIRED BOTH HANDS TO TURN AND THE CAR NARROWLY MISSED GOING OFF OF THE ROAD. UPON ATTEMPT TO RESTART, THE IGNITION WAS WEAK AND MULTIPLE WARNING LIGHTS DISPLAYED ON THE DASHBOARD. THE ODOMETER READING RESET TO '0' AND THE MPG READING WENT BLANK. THE CAR HAD SIGNIFICANT CHANGE IN IGNITION SOUND AND WITH UNCHARACTERISTIC HUMMING NOISE AND WAS TURNED OFF AGAIN. WHEN THE CA
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT HE ACCELERATED AND THE TRANSMISSION STUTTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE COMPUTER MODULE NEEDED TO BE REPROGRAMMED AND THE MOTOR THAT CONTROLLED THE CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100.
ON 1/23/2013 AT APPOX AT 10:15 AM I WAS DRIVING TO WORK! I WAS DRIVING WEST BOUND 10 FWY! I WAS GOING ABOUT 75 MPH IN THE FAST LANE. WHEN ALL OF A SUDDEN THE CAR SPEED DROPS TO 30 MPH IN A MATTER OF SECONDS, I RIGHT AWAY TURN ON MY HAZARDS! BUT DO TO THE FACT THAT I WAS` IN THE FAST LANE IT WAS VERY HARD TO GET OVER SAFETY AS THE CAR FELT LIKE IT WAS GOING TO TURN OFF. I WAS VERY SCARED AND AFRAID FOR MY LIFE I HONESTLY THOUGHT THAT I WAS GOING TO GET HIT AND END UP IN THE HOSPITAL.THE THOUGHT OF NOT MAKING IT DID CROSS MY MIND. I TRIED PUSHING THE GAS PETAL TO REGAIN SPEED AS THE CAR DID NOT ALLOW ME TO DO SO. THE RPM CAGE WAS GOING FROM 0 TO 7 WITH IN SECONDS. I BEGIN TO ATTEMPT TO GET THE CAR OVER TO MY RIGHT SHOULDER TOWARDS SAFETY. ALL I CAN SEE THROW MY REAR VIEW MIRROR AND HEAR WAS ALL THE CARS THAT STARTED HONKING AT ME, FLIPPING ME OFF, BARELY MESSING ME AS ALL THE CARS HAD TO SWERVING AROUND ME. I BEGIN TO SHAKE AS IT WAS A VERY SCARY FEELING BEING INSIDE THE CAR WHILE ALL YOU CAN DO IS SEE WHICH CAR WILL ME THE ONE THAT'S ACTUALLY GOING TO HIT MY CAR AND THE CHAIN REACTION THAT IT COULD HAVE CAUSED. AS I GET OVER THE FOUR LANE TRYING TO NOT GET HIT BY THE SPEEDING CARS, THE CAR TURNS OFF AND I AM NOW STUCK IN BETWEEN THE 10 FWY GOING WEST BOUND AND THE INTERCHANGE TO THE 57 FWY GOING NORTH AND SOUTH BOUND. NOW BEING STUCK IN THE MIDDLE OF THESE TWO BUSY FWY'S I FELT MY LIFE WAS IN EXTREME DANGER AS MY MIND DIDN'T LET ME CONCENTRATE BECAUSE ALL I MY MIND COULD PAY A
THE VEHICLE HAS A LACK OF ABILITY TO ACCELERATE WITHOUT CLUTCH SLIPPAGE FROM A STOP AND FREQUENT SHUTTERING DURING TRANSMISSION SHIFTS. THIS, IN TURN MAKES THE FORD FOCUS UNSAFE TO DRIVE WHILE MERGING OR CROSSING ONCOMING TRAFFIC LANES.
I WAS DRIVING AND HEARD MANY STRANGE NOISES COMING FROM THE ROOF OF THE CAR. WHEN I SLID OPEN THE SUNROOF HATCH I SAW THE SKY THROUGH A HOLE IN THE SUNROOF AND SHATTERED GLASS. WHEN I ARRIVED TO MY DESTINATION I INSPECTED THE HOLE FROM THE OUTSIDE AND NOTICED THAT THE SUNROOF GLASS BROKE IN AN UPWARD MANNER. (IF IT HAD BEEN HIT WITH A ROCK OR SOMETHING I ASSUME IT WOULD HAVE BROKEN DOWNWARDS & WOULD HAVE FOUND THE OBJECT) IT LOOKED AS IF THE GLASS EXPLODED. THE REMAINING GLASS STILL IN THE SUNROOF IS BUBBLED AND BARELY STAYING IN TACT. I COMMUTE TO WORK VIA PUBLIC TRANSPORTATION AND THE SUNROOF HAD NOT BEEN USED IN MONTHS. *TR
HAVE A 2012 FOCUS SE. PURCHASED IN MAY OF 2010. SINCE JULY OF 2010, I HAVE BEEN TAKING IT TO THE LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE COMPLAINING THAT THE CAR WAS SURGING, SHUDDERING, AND WHEN I HIT THE GAS PEDAL, IT FEELS LIKE THE CAR STALLS, GETS NO GAS, OR HAS TROUBLE GETTING INTO GEAR. OF COURSE, THERE ARE NO KNOWN ISSUES UNTIL A RECALL. FINALLY, THE PROBLEM CAN BE ADDRESSED. I TAKE IT IN, THEY "FIX IT" IT STILL SHUDDERS, AND FEELS LIKE IT'S GOING TO STALL OUT IN THE INTERSECTION. NEXT THING, MY CAR OVERHEATS AND DIES AT 11PM ON THE SIDE OF THE INTERSTATE. I TAKE TO A DIFFERENT DEALERSHIP AND THEY SAY, WELL THE CLUTCH IS BAD AND THE COOLING SYSTEM IS BAD. GREAT 2012 CAR AND TWO ITEMS HAVE ALREADY WENT OUT. THEY CHANGE THE CLUTCH AND COOLING SYSTEM, NOW WHEN I BACK UP, IT GRINDS AND BOGS DOWN. I HAVE HAD MY CAR FOR 2 YEARS IN MAY, 39,000 MILES ON IT, AND IT'S BEEN IN THE SHOP A TOTAL OF 4 TIMES. THEY HAVE CHANGED THE CLUTCH AND THE COOLING SYSTEM. WAS TOLD THE CLUTCH NEEDED "SEVERAL HUNDRED MILES TO BREAK IN" GAVE IT ABOUT 500, STILL GRINDS WHEN I BACK UP, MORE SO ON AN INCLINE. ALTHOUGH NOW, IT'S DECIDED IT WANTS TO STUTTER WHEN IT STARTS. SO IT'S BACK IN THE SHOP FOR THE 4TH TIME, AND I'M YET AGAIN IN A RENTAL CAR. I HAVE A CUSTOMER SERVICE GUY THROUGH FORD, HE'S USELESS... I CAN'T EVEN GET HIM TO RETURN A PHONE CALL. WHAT IS THE POINT OF HIM BEING THERE IF HE'S NOT GOING TO DO HIS JOB. I DON'T FEEL THAT I'M GETTING ANY RESOLUTIONS FROM THE LOCAL DEALERSHIPS I
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SUNROOF SHATTERED CAUSING GLASS TO FALL INTO THE VEHICLE. THE CONTACT ALSO STATED THAT THE SUNROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS INFORMED THAT THE SUNROOF NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,200.
THIS IS AN ONGOING ISSUE WITH THE AUTOMATIC DUAL CLUTCH TRANSMISSION. LIKE MOST EVERYBODY ELSE, I AM EXPERIENCING THE SAME HESITATION AND SHUDDERING FROM A STOP AND THE SAME "CLUNKING" SOUNDS IN THE TRANSMISSION. I HAVE HAD THE VEHICLE INTO MY LOCAL FORD DEALER, WOODY ANDERSON FORD, FOR A DIAGNOSTIC CHECK AND LIKE EVERYBODY ELSE, THEY SAID THAT IS A NORMAL DRIVING CHARACTERISTIC OF THE NEW-STYLE TRANSMISSION. WHILE I INITIALLY ACCEPTED THAT RESPONSE, I HAVE BECOME INCREASINGLY UNCONVINCED OF THEIR ASSESSMENT AS WHILE TRYING TO MERGE ONTO THE PARKWAY, THE VEHICLE FAILED TO RESPOND TO A DOWNSHIFT AND LOST ALL FORWARD GEARS. IN TRAFFIC, THE CAR WOULD NOT ACCELERATE AND WHEN I MOVED THE GEARSHIFT LEVER INTO THE MANUAL POSITION, IT WOULD NOT ENGAGE IN ANY GEAR I SELECTED. I WAS ABLE TO SAFELY STEER OFF TO THE HARD SHOULDER, PLACE THE CAR IN PARK AND THEN BACK IN DRIVE AND IT WAS ABLE TO ACCELERATE AGAIN...WITH A SHUDDER IN FIRST GEAR, OF COURSE. IT APPEARS THAT FORD DOES NOT HAVE A REALISTIC FIX FOR THIS VEHICLE (UNLESS THE COSTLY SEAL LEAK IS THE ACTUAL CULPRIT) AND THEREFORE, I HAVE NOT BROUGHT IT BACK TO FORD FOR ANOTHER CHECK EVEN THOUGH I DID SCHEDULE AN APPOINTMENT BUT WAS UNABLE TO MAKE IT. THERE APPEARS TO BE A REAL PROBLEM HERE WITH THIS TRANSMISSION AND MORESO, THE LACK OF CONFIDENCE THAT IT'S DRIVERS/OWNERS HAVE IN IT. IT IS A PROBLEM THAT IS NOT BEING ADDRESSED WITH ACTION. LIKE MANY OTHERS, I AM CONCERNED ABOUT THE SAFETY OF THIS TRANSMISSION. *TR
VEHICLE RATTLING NOISE WHEN RUNNING, CALLED FORD AND TOOK TO DEALER AND ADVISED NOTHING WRONG AND NOISE IS NORMAL. RATTLING NOISE CONTINUED AND TODAY BURNING SMELL FROM VENTS. AFRAID TO DRIVE AND TOOK WIFE'S CAR TO WORK. *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A ROCK STRUCK THE WINDSHIELD, CAUSING THE WINDSHIELD GLASS TO SHATTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000.
I PUT MY 2012 FORD FOCUS IN PARK AND LEFT THE MOTOR RUNNING. I GOT OUT OF MY CAR TO REMOVE A BOX OF DONATIONS AT A LOCAL SALVATION ARMY WHEN THE CAR STARTED TO ROLL FORWARD. I JUMPED BACK INTO MY CAR TO STOP IT FROM ROLLING INTO THE PERSON IN FRONT OF ME AND TURNED THE WHEEL WHILE PRACTICALLY STANDING ON THE BRAKE WITH MY RIGHT FOOT AND HAD MY LEFT LEG OUTSIDE THE VECHILE. THE CAR WOULD NOT STOP UNTIL I EVENTUALLY SIDE SWIPED THE PERSONS CAR IN FRONT OF ME THEN CRASHED INTO A PILE OF DONATED FURNITURE AND CURBING IN FRONT OF THE BUILDING. ONCE THE CAR FINALLY STOPPED I WAS ABLE TO SHUT THE IGNITION OFF. IT WAS JUST LUCK THAT I DID NOT HURT ANYONE OR MYSELF. *TR
I BOUGHT THE CAR BRAND NEW (12 MILES ON IT) AND FROM THE BEGINNING IT WOULD MAKE WEIRD NOISES WHEN I WOULD TAKE OFF OR ACCELERATE. I TOOK IT BACK TO THE DEALERSHIP AND THEY DROVE IT AND ALSO HEARD THE NOISE BUT SAID THEY COULD NOT FIND THE CAUSE AND NOT TO WORRY ABOUT IT UNLESS IT GOT WORSE. I TOOK THE CAR BACK WHEN IT GOT WORSE AND LEFT IT FOR AN ENTIRE DAY BUT THEY DID NOT HAVE TIME TO LOOK AT HIM. THE CAR THEN STARTED SHAKING AND STALLING OUT WHEN I TOOK OFF FROM LIGHTS AND WHEN GOING UP HILL. I TOOK THE CAR BACK AND THEY HAD IT FOR A WEEK AND SAID THEY HAD TO TAKE THE TRANSMISSION OUT AND WORK ON IT AND IT SHOULD BE FINE. THEY SAID THEY ARE FULLY EXPECTING FORD TO RECALL THE TRANSMISSIONS. MY TRANSMISSION IS NOW OVERHEATING WHEN I AM IN SLOW TRAFFIC. IT ALSO ROLLS BACKWARD WHEN I AM STOPPED ON AN INCLINE AND ACCELERATE TO GO FORWARD. I HAVE BEEN LOOKING ONLINE AND THIS APPEARS TO BE A MAJOR PROBLEM THAT IS GOING TO END UP GETTING PEOPLE HURT! *TR
I ORDERED THE CAR FROM FORD IN 2011 AS SOON AS THEY ALLOWED ORDERS. I HAVE APPROXIMATELY 27,800MILES ON THE CAR. I HAVE YET TO GET THE FUEL ECONOMY THAT FORD STATED. I DO BOTH CITY AND HIGHWAY EVERYDAY AND MY COMBINED FUEL HAS NOT GONE OVER 27 MILES PER GALLON SINCE I HAVE OWNED IT. I HAVE EVEN HAD IT RUN OUT OF GAS ON 3 SEPARATE OCCASIONS WHEN THE CAR WAS REGISTERING 30 AND 34 MILES TO EMPTY. *TR
AT HIGHWAY SPEEDS THE STEERING APPEARS TO LOCK WHEN MAKING A LANE CHANGE OR WHEN FOLLOWING A CURVE IN THE ROAD. ADDITIONAL EFFORT WILL FREE THE STEERING BUT THIS CAUSES THE VEHICLE TO DART IN THE DIRECTION OF THE TURN. IT TAKES SEVERAL STEERING ADJUSTMENTS TO BRING THE VEHICLE UNDER CONTROL. THE STEERING GEAR HAS BEEN REPLACED BUT THE PROBLEM PERSISTS. *TR
THE VEHICLE HAS HAD STRANGE STEERING ISSUES AS FOLLOWS. 60MPH LIGHT RAIN, ROAD BARELY WET - VEHICLE STARTS MOVING AROUND LIKE IN A 100MPH CROSS WIND, EXCEPT THERE IS NO WIND. TRACTION CONTROL COMES ON, VEHICLE NEARLY LOOSES CONTROL. THIS WAS ON STRAIGHT ROAD. NEXT 5 MPH DRY, IN PARKING LOT, STEERING LOSS, WARNING OF POWER ASSIST STEERING FAILURE. STOP CAR. TURNED OFF AND BACK ON, ALL OK.NEXT 30MPH, 1 MINUTE AFTER START UP, DRIVING ON ROAD, STEERING LOSS, WARNING OF POWER ASSIST STEERING FAILURE. I WAS GETTING READY TO MAKE A TURN. THIS COULD HAVE CAUSED AN ACCIDENT.NEX 60 MPH DRY ROAD, NO WIND, VEHICLE STARTS MOVING ALL AROUND LIKE ITS AGAIN IN A 100MPH CROSSWIND. THIS HAS HAPPENED NUMEROUS TIMES.NEXT SEARCH OF GOOGLE SHOWS THIS IS A KNOWN ISSUE AND HAS BEEN REPORTED BY SEVERAL. THIS IS A SERIOUS SAFETY HAZARD THAT RIVALS STUCK ACCELERATORS *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PULL OFF THE VEHICLE WOULD HESITATE AND SHAKE VIOLENTLY WHEN THE GEARS ENGAGED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 12,000.
I'VE EXPERIENCED SHUDDER AT TAKE OFF, WHILE PULLING ONTO ROAD TRANSMISSION CAN'T FIND GEAR LEAVES ME IN THE MIDDLE OF INTERSECTION, RPM SPIKE AND DROP WHILE SHIFTING AND A VIOLENT SHUDDER AT SAME TIME, CHATTER NOISE WHEN SHIFTING, LIST GOES ON.....AFTER THE FOURTH VISIT TO ANOTHER DEALER PARTS FIXED WERE CLUTCH BECAUSE IT WAS BEING STRIPPED, CLUTCH SLAVE, AND A WHOLE OTHER LIST OF PARTS. WEEK LATER PROBLEM CAME BACK PARTS FIXED WERE CLUTCH, CLUTCH FORKS, CLUTCH MOTOR AND MORE. WEEK LATER AND SIXTH VISIT FOR SAME PROBLEMS TOOK THE SERVICE MANAGER FOR A RIDE. HE EXPERIENCED MY PROBLEMS AND WERE NOW GETTING A FIELD SERVICE TECH ON IT. SERVICE MANAGER ALSO TOLD ME IF I'M ON A DECLINE WITH THE NOSE DOWN AND GIVE IT A LITTLE GAS I WILL ALWAYS GET THE SHUTTER AND IT'S STRIPPING THE CLUTCH, THAT'S A CHARACTERISTIC. ALSO WHEN THE VEHICLE IS SHIFTING AT HIGHER SPEEDS THE RPM FLUCTUATE AND SHUTTER IS ANOTHER CHARACTERISTIC THE TRANSMISSION IS TRYING TO FIND A GEAR. BY NO MEANS WAS THE SERVICE MANAGER ON THE SIDE OF FORD JUST STATING WHAT'S THESE TRANSMISSIONS ARE DOING. I HAVE A CASE OPEN WITH FORD HAVE WRITTEN A LETTER INQUIRING ABOUT THE BUY BACK IF I DON'T GET THE RESPONSE I WANT I'M TAKING MY CASE TO COURT. TALKED TO AN ATTORNEY AND THAT'S MY BEST CASE OF ACTION. JUST ALL AROUND NOT A SAFE CAR. AND THE SAD THING IT'S PROBABLY GOING TO HAVE TO TAKE A DEATH OR SERIOUS INJURY BEFORE FORD MOTOR COMPANY STARTS TAKING THE CONSUMER SERIOUSLY. HERE'S COMES ANOTHER EXPLORER PROBLEM. *TR
ON MY WAY TO THE DEALER TO DELIVER THE CAR FOR SHUDDERING FROM STOP TO FIRST GEAR, THE CAR FAILED TO ENGAGE IN GEAR WHEN I DEPRESSED THE ACCELERATOR. I PRESSED THE ACCELERATOR HARDER AND THE VEHICLE LURCHED INTO GEAR, AND COMMENCED UP THE HILL FROM MY HOUSE - THE CAR THEN APPEARED TO GO INTO NEUTRAL ON ITS OWN, THUS NO PROPULSION, THEN ON ITS OWN SLIPPED BACK INTO GEAR. AS I MADE MY WAY ONTO THE MAIN ROAD, I PROCEEDED CAUTIOUSLY UNSURE IF THE CAR WOULD STALL OUT OR IF I WOULD EVEN MAKE IT TO THE DEALERSHIP. I DID MAKE IT, BUT ALONG THE WAY THE CAR SLIPPED IN AND OUT OF GEAR INDISCRIMINATELY SEVERAL TIMES, LEAVING ME WITHOUT POWER FOR SEVERAL SECONDS AT A TIME. WHAT IF THIS WERE TO HAPPEN ON THE HIGHWAY AT 65 MPH? I DROVE IN THE BREAKDOWN LANE WITH MY FLASHERS ON TO AVOID BEING HIT FROM BEHIND. MY DEALERSHIP ARUNDEL FORD HAS HAD THE CAR IN THE SHOP SINCE THAT DAY, AND HAS AGREED TO REPLACE THE CLUTCHES, BUT TELLS ME THE PARTS ARE NOT GOING TO BE AVAILABLE UNTIL DECEMBER 11 AT THE EARLIEST. THIS IS COMPLETELY UNSATISFACTORY. I HAVE VERY LITTLE FAITH THAT THE CAR WILL EVER BE SAFE TO DRIVE. *TR
I PURCHASED MY 2012 FORD FOCUS IN MAY OF 2011 - A FAIRLY EARLY BUILD OF THE REMODELED VEHICLE. AT AROUND 20K MILES, THE CAR STARTED EXHIBITING SOME UNUSUAL NOISES. THE DEALER TOLD ME THEY WERE "NORMAL CHARACTERISTICS" OF THE TRANSMISSION. SINCE THEN, SEVERAL OTHER FOCUS OWNERS (FOCUSFANATICS.COM) HAVE HAD THE SAME ISSUES. MY CAR NOW MAKES A GRINDING NOISE WHEN SHIFTING INTO REVERSE, 2ND, 4TH, AND OCCASIONALLY 6TH GEAR. WHEN CLIMBING HILLS, THE CAR APPEARS TO HAVE LITTLE-TO-NO POWER AND MAKES A HORRID RATTLING NOISE THAT I AM NOW AWARE IS THE CLUTCH SLIPPING. WHILE IN BUMPER-TO-BUMPER TRAFFIC, THE CAR BUCKS AND JERKS. THE CAR HAS AN "AUTOMATIC" DUAL-CLUTCH TRANSMISSION, SO THERE IS NO WAY THAT I CAN CHANGE THE SHIFTING PATTERNS. IT TURNS OUT THIS IS A COMMON ISSUE CAUSED BY A LEAKING SEAL CONTAMINATING THE CLUTCH WITH OIL, BUT CONSUMERS ARE NEEDING TO FIGHT THE DEALERS TO GET IT FIXED AS IT IS A COSTLY REPAIR. I'VE TRIED REPEATEDLY TO GET IT CORRECTED UNDER WARRANTY AND KEEP GETTING TURNED AWAY. ASIDE FROM THE FEAR OF MY OWN SAFETY, I ALSO ASSUME THIS WILL BE DETRIMENTAL TO THE LIFE OF OTHER COMPONENTS (ACTUATORS/SYNCHROS/ENGINE MOUNTS/ETC.) WITHIN THE POWER TRAIN THAT I MAY NEED TO PAY TO REPLACE OUT-OF-POCKET AFTER THE WARRANTY EXPIRES. ASIDE FROM REPAIRING IT MYSELF, A RECALL IS MY ONLY HOPE. *TR
I RECENTLY PURCHASED A 2012 FORD FOCUS IN MAY. I TOOK THE VEHICLE BACK TO THE FORD DEALERSHIP, TO REPORT A PROBLEM. HOWEVER, THE FIRST THING THE REPAIR PERSON DID WAS GIVE ME A PRINT OUT OF WHAT THE CAR DOES. THIS CAR HAS NO POWER, IT SHAKES, AND WILL NOT GO,. I FEEL THAT CAR IS TRYING TO STALL OUT. IT IS WORST THAN MY OLD 1998 FORD CONTOUR. IT RIDES BETTER THAN THIS CAR AND IT IS 14 YEARS OLD. I AM VERY CONCERN ABOUT MY SAFETY WITH THE CAR. IN ADDITION, EVERYONE ELSE AND INCLUDING MYSELF, WHICH IS EMBARRASSING, NOTICES THAT THIS CAR DOES NOT CHANGE GEARS. IT APPEARS THAT IT IS STUCK IN ONE GEAR AT THE SPEED OF 60 MPH. I AM VERY DISAPPOINTED AND AFRAID THAT THIS CAR MAY CAUSE ME TO GET INTO A CAR ACCIDENT. I NEED HELP. WHAT SHOULD I DO? IN ADDITION, THE WARRANTY ON THIS CAR IS 60,000 MILES OR 5 YEARS, WHICH EVERY COMES FIRST. *TR
TL* THE CONTACT OWNS 2012 FORD FOCUS. THE CONTACT STATED THAT WHENEVER ATTEMPTING A LEFT OR RIGHT TURN, THERE WERE SEVERAL SECONDS OF HESITATION BEFORE THE VEHICLE WOULD RESPOND. THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL AND TOOK THE VEHICLE TO THE DEALER WHO REPROGRAMMED THE COMPUTER. AFTER RECEIVING THE VEHICLE BACK THE HESITATION CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THE CONTACT THAT THE FAILURE WAS NORMAL AND THERE WAS NO OTHER REMEDY FOR THE HESITATION. THE MANUFACTURER WAS NOTIFIED WHO ALSO STATED THE FAILURE WAS NORMAL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 11,000.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, SHE ATTEMPTED TO APPLY PRESSURE TO THE ACCELERATOR WHEN THE HILL ASSIST FAILED, CAUSING THE VEHICLE TO ROLL AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE TRANSMISSION PROGRAM WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPAIRED, AS IT WAS DESIGNED TO OPERATE IN THE MANNER IN WHICH IT PERFORMED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RETURN CALL. THE FAILURE AND CURRENT MILEAGE WAS 6,000.
THESE VEHICLES HAVE TWO PROBLEMS WITH THE TRANSMISSION THAT CAUSE TWO SEPARATE SAFETY ISSUES. ONE IS THAT IT ROLLS BACK WHEN YOU ARE MOVING YOUR FOOT FROM THE BRAKE TO THE GAS REGARDLESS OF HOW FAST YOU MOVE IT. THE SECOND IS THAT, WHILE THEY ARE SAYING THAT IT IS AN AUTOMATIC TRANSMISSION, IT HAS ANOTHER SORT OF PROBLEM WITH THE TRANSMISSION BECAUSE IT IS A DUAL ONE THAT ACTS AS A STANDARD AND CAUSES IT TO "STUTTER AS IT MOVES DOWN THE ROAD". WHEN YOU PULL OUT IT DOESN'T WANT TO GO. *TR
THIS IS THE SECOND INCIDENT WHERE THE STEERING WHEEL LOCKED UP AND THE ERROR MESSAGE "POWER STEERING ASSIST FAULT" APPEARED ON THE INSTRUMENT PANEL. DURING THIS INCIDENT, I WAS DRIVING THE CAR THROUGH A PARKING LOT AT APPROX 10MPH WHEN THE STEERING MALFUNCTION OCCURRED. THE FIRST INCIDENT WAS APPROX 2 WEEKS PRIOR TO THIS BUT I HAD JUST STARTED THE VEHICLE IN MY DRIVEWAY WHEN THE SAME SYMPTOMS OCCURRED. IN BOTH CASES, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. IN BOTH CASES, THE VEHICLE HAD TO BE SHUT OFF THEN RESTARTED TO GET THE STEERING WORKING AGAIN. I TOOK THE CAR TO A FORD DEALER FOR SERVICE AND OPENED A CASE WITH FORD MOTOR COMPANY ON THIS MALFUNCTION, BUT AFTER BEING AT THE DEALERSHIP OVER A WEEK, THEY SAY THEY CANNOT FIND ANY ISSUE. *TR
I WAS STOPPED, AT A PARKING LOT EXIT, WAITING TO ENTER A THOROUGHFARE, ENGINE IDLING, WITH MY FOOT LIGHTLY ON THE BRAKE. SUDDENLY, THE CAR ACCELERATED FORWARD, INTO THE TRAFFIC LANE, AS THOUGH SOMEONE HAD PRESSED THE ACCELERATOR PEDAL TO THE FLOOR, OR NEARLY SO. I TOOK A 45 MPH "T" BONE ON MY DRIVER`S SIDE DOOR. I WAS SHAKEN, BUT NOT INJURED AND MY ELDERLY WIFE SUFFERED A SEVERE HEART BRUISING FROM THE SEAT BELT. I WAS WEARING A TIGHT-FITTING BASEBALL CAP, WHICH WAS LAYING ON THE BACK SEAT. I FIGURE THE AIR BAG SAVED ME FROM A SERIOUS INJURY. I WAS NOT TICKETED, BUT I LOST ABOUT $10,000.00 ON THE DEAL AND I AM PAYING A SMALL FORTUNE FOR MY INSURANCE NOW, THROUGH NO FAULT OF MINE. I HAVE AN EXCELLENT DRIVING HISTORY, UP TO THIS POINT. *TR
ON MAY 25, 2012, COMPUTER IN CAR WAS REPROGRAMMED PER RECALL 12B37B.6 AND REPAIRED PER RECALL 12S29C.6. I HAD NOTICED THAT THE TRANSMISSION WAS NOT AS SMOOTH AS IT WAS WHEN I FIRST PURCHASED THE CAR THE YEAR BEFORE. AFTER THIS, THINGS REALLY BEGAN TO GO DOWNHILL. NOW THE TRANSMISSION IS A TOTAL TRAIN WRECK. THE CAR ROLLS BACK ON INCLINES. THE FIRST TIME THIS HAPPENED I ALMOST HIT THE CAR BEHIND ME. THE TRANSMISSION GRINDS AND SHUDDERS IN LOW GEARS, ESPECIALLY WHEN TURNING AND SLOWING DOWN OR WHEN STARTING OUT AND TRYING TO ACCELERATE. ON MORE THAN ONE OCCASION, I HAVE PRESSED THE PEDAL DOWN TO ACCELERATE AND GOTTEN NOTHING. THE CAR WON'T GO. GOING UP HILL THE CAR JERKS AND SHUDDERS AS THOUGH IT IS ABOUT TO SHUT DOWN, LIKE WHEN YOU DON'T HAVE THE CLUTCH AND THE GAS AT THE RIGHT PLACE. AT THESE TIMES, THE CAR WILL DRIVE LIKE A TWENTY YEAR OLD JALOPY. ALL IN ALL, I HAVE TAKEN THE CAR IN THREE TIMES TO HAVE WORK DONE ON THE TRANSMISSION, AND EACH TIME IT SEEMS TO BE BETTER FOR A FEW HOURS AND THEN GRADUALLY GET WORSE THAN IT WAS BEFORE. THE PROBLEM SEEMS TO BE GETTING GRADUALLY WORSE. I KNOW THAT I AM NOT THE ONLY ONE HAVING THE PROBLEM WITH THE 2012 FORD FOCUS. *TR
THE CAR SHUDDERS AND HESITATES ON TAKE OFF TO THE POINT OF STALLING. HAPPENS ALWAYS FROM STOP TO RUNNING. *TR
WHEN IN STOP AND GO TRAFFIC, THE VEHICLE LUNGES WHENEVER YOU GO BACK AND FORTH FROM THE ACCELERATOR TO THE BRAKE, NEARLY CAUSING SEVERAL ACCIDENTS. *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHENEVER THERE WAS SUN SHINING ON THE DASHBOARD, THE REFLECTION WOULD BLIND HER VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
SEVERAL TIMES I HAVE BEEN SITTING AT STOP LIGHTS AND WHEN THE LIGHT TURNS GREEN AND I PRESS THE ACCELERATOR NOTHING HAPPENS, THEN ALL OF A SUDDEN THE TRANSMISSION WILL GRAB AND I HAVE ACTUALLY MADE THE TIRES SQUEAL AND ALMOST ATE THE BACK OF SOMEONE'S CAR. ANOTHER THING I HAVE NOTICED IS THAT WHEN PARKING ON AN INCLINE, PUT THE CAR IN PARK AND LET OFF OF THE BRAKE AND A HORRIBLE NOISE COMES FROM THE TRANSMISSION AREA - THE DEALER INFORMED ME THAT I SHOULD SET MY PARKING BRAKE FIRST BEFORE TURNING THE CAR OFF??? TODAY THE CAR IS IN THE SHOP FOR THE 6TH TIME AND IT IS LESS THAN 8 MONTHS OLD. *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AND DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE ENGINE RPMS INCREASED EXCESSIVELY FOR APPROXIMATELY TWO SECONDS BEFORE THE VEHICLE RESPONDED TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE DRIVER DEPRESSING THE BRAKE AND ACCELERATOR PEDALS SIMULTANEOUSLY. THE DEALER PERFORMED A DIAGNOSTICS TEST BUT COULD NOT GENERATE A DIAGNOSIS NOR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT A REPRESENTATIVE WOULD CONTACT HIM WITHIN TWENTY-FOUR HOURS. THE CONTACT NEVER RECEIVED A RETURN CALL. THE FAILURE MILEAGE WAS 19,000.
WHILE DRIVING ON I-8 TOWARD SAN DIEGO I HEARD A ENGINE REVVING UP THEN TRANSMISSION DOWNSHIFT SUDDENLY. ENGINE LOST A CONSIDERABLE AMOUNT OF POWER/TORQUE EVER SINCE. FOR EXAMPLE I CAN NOT ACCELERATE IN 6 GEAR @ HIGHWAY SPEEDS. SHIFT TIMES SOMETIMES ARE MORE THEN 2 SEC APART WHICH PRESENTS AN ENORMOUS RISK WHEN DRIVING IN ANY TRAFFIC. CAR HAS BEEN TO KEARNY FORD FOR REPAIRS MULTIPLE TIMES SINCE WITH NEITHER FORD NOR DEALER PROVIDING ANY FIX AND TELLING ME THAT 'IT'S OPERATING WITHIN NORMAL LIMITS'. I AM DRIVING A RENTAL FORD FOCUS WITH APPROXIMATELY SAME MILEAGE AS MY CAR NOW AND IT DOES NOT EXHIBIT ANY OF THE ISSUES I HAVE. AT THIS POINT I FEEL THAT MY OWN SAFETY AND MY FAMILY SAFETY ARE BEING PUT AT RISK. I CAN NOT SAFELY DRIVE THIS CAR ON ANYTHING BUT EMPTY OR ALMOST EMPTY ROADS. *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT SHE NOTICED GASOLINE LEAKING FROM UNDER THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE CONTACT STATED THAT IN THE PREVIOUS YEAR, THE FUEL LINE BECAME DETACHED THREE TIMES AND WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 28,500.
WHEN ROLLING DOWN HILL FROM A STOP THE CAR JERKS HARD WHEN PRESSING THE GAS. WHEN BACKING UP UNDER LIGHT THROTTLE THE CAR JERKS AND TRANSMISSION IS ROUGH. *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED HE NOTICED THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THE POWER STEERING FAILED. THE STEERING DEFAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 300.
TRANSMISSION SHIFTED HARD WHILE MERGING ONTO FREEWAY AND CAUSED A NECK STRAIN. *TR
AFTER GETTING MY CAR BACK FROM DEALERSHIP WHERE THEY REPROGRAMMED THE TRANSMISSION THE CAR WOULD WONDER FROM LEFT TO RIGHT AT FREEWAY SPEEDS AND THE STEERING FELT UNSTABLE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →