WHILE DRIVING, STEERING WHEEL ASSIST MALFUNCTION LIGHT CAME ON AND MADE IT DIFFICULT TO CONTROL THE STEERING. LOOK ONLINE AND THERE ARE RECALLS TO OTHER FORD MODELS, BUT NOT FOR THE FOCUS ALTHOUGH THERE ARE NUMEROUS COMPLAINTS ABOUT THIS HAPPENING AND A SERIOUS CAR CRASH COULD HAPPEN BECAUSE OF IT.
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
2012 FORD FOCUS, SEL. THE CAR WOULD FLUTTER AND DIE OUT, NO POWER, AT THE TRAFFIC LIGHT AND OR DURING DRIVING ON THE ROAD OR INTERSTATE. AFTER A FEW MINUTES I WOULD TRY TO RE-START, AT TIMES IT WOULD RE-START AFTER WAITING ABOUT FIVE MINUTES OR SO. TOOK IT TO THE DEALER WHICH TOLD ME THAT THERE WAS A INFO OUT ON THAT AND THAT THE FORD COMPANY WILL NOT PAY FOR THE REPAIR IN THE TUNE OF $2200.00 AT THIS TIME. IT SEEMS THAT THERE'S NOT ENOUGH CARS OUT THERE WITH THE SAME PROBLEM. TO THIS DATE I KNOW OF 106 VEHICLES WITH THE PROBLEM. IT'S SAD THAT SOMEONE HAS TO DIE FROM THIS PROBLEM BEFORE SOMETHING GETS DONE.
THE CAR LOSSES STEERING ASSISTANCE ON THE ROAD OCCASIONALLY. THE LIGHT SAYING "STEERING ASSISTANT FAULT" ALSO COMES ON. THEN TYPICALLY AFTER 1DAY OR 2, THE SYSTEM RESUMES ITSELF. WHEN IT HAPPENS, WHEEL BECOMES REALLY HEAVY AND NOT POSSIBLE TO TURN AT 60-79MPH ON HIGHWAY. AT LOWER SPEED, IT NEEDS VERY HARD PULLING TO JUST MAKE A NORMAL RIGHT OR LEFT TURNING. I ALSO HAVE TO DECREASE SPEED WHEN MAKING THE TURN AND CAUSING VEHICLES AFTER TO DECREASE SPEED ALSO. THE FORD MANUFACTURER MECHANIC HAVE MADE FULL DIAGNOSTIC OF THE STEERING PART. THEY COULDN'T FIND A REASON AND ALSO SAID THERE COULD BE NO REASON. THE ELECTRICITY SYSTEM OF RELATED PART COULD JUST BE OUT OF ORDER SOME TIME AND THEN BECAME NORMAL AGAIN--TOLD BY THE MECHANIC. IT'S ALSO CONFIRMED SUCH DISORDER IS NOT CAUSED BY CAR WASH OR COSMETIC DAMAGE ON CAR'S SURFACE. THE PART IS ALSO NOT REPAIRABLE BUT HAVE TO BE REPLACED TO SOLVE THE ISSUE, WHICH APPEARS TO BE A FAULT OF DESIGN OR MANUFACTURING. I SEARCHED ONLINE AND FOUND OVER HUNDREDS OF SUCH ISSUE FOR FORD FOCUS 2012-2014, DISCUSSED ON FORUM AND ALSO REPORTED BY MEDIA. TODAY, BEFORE WRITING THIS, THE FAULT JUST HAPPENED ON MY CAR AGAIN. I THINK IT BEGINS TO HAPPEN MORE AND MORE FREQUENTLY EVER SINCE THE FIRST TIME. THE FIRST TIME WAS MAY 13TH, 2018; SECOND WAS JULY 19TH, THEN TODAY: AUG. 1ST. IT IS TERRIFYING HOW FREQUENTLY IT MAY HAPPEN ON ROAD IN FUTURE. AND WHAT'S MORE, MY CAR'S ODOMETER IS ONLY 44K MILES. HOPE THE COMPLAINT COULD BE VALID AND MEASUREMENT DONE TOW
STEERING WHEEL LOCK UP ON ME WHILE I WAS DRIVE AND BEEN LOCKED UP FOR SOME DAYS NOW AND IT IS HARD TO TURN THE WHEEL AND DONT HAVE THE MONEY FIX IT HAD THE CAR FOR ABOUT A YEAR NOW THIS JUST A SHAME.
TAKATA RECALL. I WENT TO TACOMA DODGE TO PURCHASE MY FIRST VEHICLE. IT WAS PRE OWNED WITHOUT WARRANTY. THIS WAS AROUND OCTOBER 2016. NOT EVEN A YEAR INTO MY FIRST CAR AND IT STARTED SHOWING TRANSMISSION MALFUNCTION AND HAS DIED ON ME MORE THAN FIVE TIMES. SOMETIMES ON THE FREEWAY WITH PEOPLE GOING OVER 60 MPH PUTTING ME AT RISK AND FAMILY MEMBERS. IT'S BEEN STATIONARY FOR ALMOST A YEAR LATER AND THE DEALERSHIP CANNOT HELP ME WITH THIS PROBLEM. I WENT BACK TO THE DEALERSHIP AND THEY PRINTED A LIST OF FAULTS FROM THE PREVIOUS OWNER AND I WAS NOT AWARE OF THIS THE DAY I SIGNED FOR THE VEHICLE OTHERWISE I WOULDN'T HAVE GOTTEN IT.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE HORN FAILED TO SOUND WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED QUIRK FORD OF AUGUSTA AT (888) 468-2307 (LOCATED AT 7 WATER ST, HALLOWELL, ME 04347), BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 50,000.
WHILE DRIVING THROUGH A PARKING LOT AND ATTEMPTING TO TURN LEFT ACROSS AN INTERSECTION, THE POWER STEERING WENT OUT COMPLETELY, JERKED THE WHEEL OUT OF MY HAND, AND KEPT THE CAR MOVING STRAIGHT FORWARD. I NARROWLY MISSED HITTING ANOTHER CAR AS MY HUSBAND HELPED ME TUG ON THE WHEEL TO GET THE CAR OUT OF THE INTERSECTION AND TO THE SIDE OF THE ROAD. THE POWER ASSIST LIGHT WAS ON. I TURNED THE CAR OFF AND BACK ON, AND THE PROBLEM WENT AWAY. THIS IS THE SECOND TIME THAT THIS PROBLEM HAS HAPPENED, AND I AM AFRAID OF IT HAPPENING ON THE HIGHWAY OR IN TRAFFIC AND CAUSING AN ACCIDENT.
THE HORN STOPPED WORKING, WITH NO APPARENT CAUSE, IN ALL CAPACITIES. I FIRST NOTICED THE PROBLEM WHEN ATTEMPTING TO USE THE REMOTE LOCKING FEATURE ON THE KEY. LATER, WHILE AT A STOP SIGN IN CITY TRAFFIC, TRYING TO SIGNAL TO ANOTHER DRIVER THEY WERE MAKING A DANGEROUS TRAFFIC VIOLATION, I DISCOVERED THE HORN ITSELF, AND NOT THE KEY INTERFACE, WAS TO BLAME.
ABOUT TO DRIVE TO WORK, I TURNED MY CAR ON AND SHIFTED FROM PARK TO REVERSE AFTER ABOUT 5 MINUTES OF WAITING. WHILE REVERSING OUT OF MY PARKING SPOT, I REALIZED THE STEERING WHEEL WOULD NOT TURN AND I WAS GOING STRAIGHT TOWARDS AN APARTMENT BUILDING THAT BORDERS THE PARKING LOT. I PARKED THE CAR AND NOTICED A WARNING ON THE SCREEN IN THE CAR THAT STATED 'POWER STEERING ASSIST MALFUNCTION.' I TURNED THE CAR OFF AND THE STEERING WAS NO LONGER DIFFICULT TO CONTROL WHEN I TURNED THE CAR ON AGAIN. THE WARNING WAS NO LONGER PRESENT. AROUND TWO WEEKS LATER, THE SAME POWER STEERING ASSIST MALFUNCTION OCCURRED WHILE LEAVING A GAS STATION; THE CAR WAS IN DRIVE IN THE PARKING LOT WHEN THE ISSUE OCCURRED. MY INTENTION WAS TO TURN AND EXIT TO A STREET, BUT I REALIZED THAT THE STEERING WHEEL WOULD NOT TURN. TURNING THE CAR OFF AND ON AGAIN SEEMED TO ALLOW THE STEERING TO BECOME NORMAL AND THE WARNING WAS NO LONGER PRESENT. THE POWER STEERING ASSIST MALFUNCTION MAKES IT NEAR IMPOSSIBLE TO STEER THE CAR, WHICH COULD RESULT IN AN ACCIDENT IF THE WARNING IS NOT SEEN SOON ENOUGH.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR LATCH WAS INOPERABLE. GRIECO FORD OF FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (954) 390-6400) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *BF CONSUMER STATED MY ISSUE IS RELATED TO RECALL 16S30-SIDE DOOR LATCH REPLACEMENT. MY CAR'S VIN ISN'T LISTED AS ONE OF THE AFFECTED UNITS, DESPITE THE FACT THAT MY CAR HAS EXPERIENCED THE VERY ISSUE RELATED TO THIS RECALL! CONSUMER ALREADY HAD TO REPAIR THREE DOORS AND WAS NOT ABLE TO DRIVE CAR DUE THE DRIVER'S SIDE FRONT DOOR NOT ABLE TO LATCH SHUT.*JB THE MANUFACTURER DECLINED TO ASSIST WITH REPAIRS.*JS
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED SHUDDERING AND INADVERTENTLY SHIFTED GEARS. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE DEALER (CAPITAL FORD OF CHARLOTTE, 5411 N TRYON ST, CHARLOTTE, NC 28213) STATED THAT THEY WERE AWARE OF THE FAILURE WITH AN ENGINE MODULE AND THE WARRANTY WAS EXTENDED TO 100,000 MILES. THE CONTACT WAS ADVISED TO TOW THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE EXTENDED WARRANTY PROGRAM. THE FAILURE MILEAGE WAS 54,000.
I HAD THE DOOR ACTUATORS/LATCHES REPLACED IN MAY OF 2017. THE LEFT REAR DOOR ACTUATOR REPLACED UNDER THE RECALL FAILED AGAIN AND THE DOOR DOES NOT LATCH CLOSED. I SPOKE WITH THE DEALERSHIP THAT REPLACED THE ACTUATORS UNDER THE RECALL AND WAS TOLD THAT THEY WILL ONLY WARRANTY THE ACTUATORS FOR 12 MONTHS FROM THE INSTALLATION DATE. I CALLED FORD CUSTOMER CARE AND WAS TOLD THAT THEY WOULD NOT REPLACE THE ACTUATORS UNDER THE RECALL AND THAT I WOULD BE RESPONSIBLE FOR THE COST OF THE REPAIR. EITHER THE PART DID NOT GET REPLACED AS THE DEALERSHIP SAYS IT DID, OR THE RECALLED PARTS ARE FAILING IN THE SAME WAY THAT THE OEM PARTS ARE FAILING.
POWER STEERING ASSIST FAILURE. DRIVING AROUND TOWN ALL DAY, PARKED THE VEHICLE THEN UPON RESTARTING THE POWER STEERING ASSIST NO LONGER WORKS. THIS CAR HAS LESS THAN 34,000 MILES.
TAKATA RECALL - POWER STEERING MALFUNCTION . STEERING WHEEL LOCKS UP WHILE TURNING ON OR DRIVING THERE HAVE BEEN SEVERAL COMPLAINTS AND WOULD REALLY LIKE FOR SOMETHING TO BE DONE IT'S DANGEROUS
ABOUT 2 MONTHS AGO, WHILE DRIVING, MY RADIO MADE A VERY LOUD POP SIMILAR TO A GUNSHOT NOISE, THEN STOPPED PLAYING MUSIC AND WOULD NOT TURN BACK ON UNTIL I TURNED THE CAR OFF AND BACK ON. THIS WOULD HAPPEN PERIODICALLY. IN ABOUT THE PAST 2 WEEKS IT HAS HAPPENED MORE AND MORE OFTEN, AND NOW THE RADIO WILL NOT TURN ON AT ALL. THE NOISE COMING FROM THE SPEAKER HAS GOTTEN MUCH WORSE. IT NOW CRACKLES, BOOMS, MAKES HIGH PITCHED NOISES, SOME OF WHICH ARE EXTREMELY LOUD. THESE NOISES NOW HAPPEN ALL THE TIME- WHEN THE CAR IS ON AND IN DRIVE (ANY SPEED), STOPPED, IN PARK, AND EVEN HAPPEN WHEN IT IS COMPLETELY OFF, NO KEY IN THE IGNITION AT ALL. BEING SOMEONE WHO SCARES EASILY, THERE IS NO DOUBT IN MY MIND THAT IF IT HAPPENED AT THE RIGHT MOMENT, THESE LOUD NOISES WOULD CAUSE ME TO CRASH. THERE IS NO RECALL AND I CANNOT FIND ANY INFORMATION WHERE FORD EVEN ACKNOWLEDGES THE PROBLEM, EVEN THOUGH A QUICK SEARCH ON GOOGLE SHOWS THAT THIS IS CLEARLY A PROBLEM HAPPENING WITH MANY FOCUSES AND SIMILAR MODELS. I HAVE VIDEO RECORDINGS BUT UNFORTUNATELY CANNOT FIGURE OUT A FORMAT THAT WILL WORK TO UPLOAD THEM HERE, I WOULD BE HAPPY TO SEND THEM ANOTHER WAY IF WHO EVER RECEIVES THIS COMPLAINT WOULD LIKE.
CAR WAS BEING DRIVEN AT ABOUT 30 MPH WHEN IT SUDDENLY SHUT OFF. CAR WOULD NOT RESTART. FUEL GAUGE INDICATED 71 MILES TO EMPTY, 2 DAYS AFTER DEALER SUPPOSEDLY RECALIBRATED FUEL GAUGE BY REPROGRAMMING COMPUTER. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 3 MONTHS. DEALER SAYS CLUTCH (IN THIS AUTOMATIC VEHICLE) FAILED "SHUDDER TEST", AND NEEDS $1500 REPLACEMENT. HE SAYS THIS COULD EXPLAIN CAR SHUTTING OFF. I CANNOT RISK MY PREGNANT DAUGHTER BEING STRANDED BY THIS CAR. VERY DISAPPOINTED INFORD AND THIS DEALER.
POWER SHIFT TRANSMISSION, BOTH CLUTCHES WERE REPLACED BY DEALER. STILL EXPERIENCING PROBLEMS, WHILE IN MOTION AT 55MPH ON SMOOTH HIGHWAY ENGINE SURGES WITHOUT ACCELERATION, TACH UP TO 6000RPM; AT LOW SPEEDS TRANSMISSION SHUDDERS, JERKS, DOES NOT SHIFT PROPERLY.
POWER STEERING MODULE HAD TO BE REPLACED. DTC U3000:49-48 WAS THE CODE FROM THE DEALER. THE STEERING ASSIT LIGHT CAME ON AFTER STARTING THE CAR.
I OWN A 2012 FORD FOCUS SE HATCHBACK WITH A 5-SPEED MANUAL TRANSMISSION AND THE SPORT PACKAGE. I PURCHASED THE CAR NEW FROM A DEALER IN SOUTHERN CALIFORNIA IN JANUARY 2012. STARTING WITH AROUND 80,000 MILES ON THE ODOMETER AND OCCURRING PERIODICALLY EVER SINCE, WHEN THE CAR'S ENGINE IS FIRST TURNED ON, THE POWER STEERING IS NOT ACTIVE. WHEN THIS OCCURS, IF I IMMEDIATELY ATTEMPT TO TURN THE STEERING WHEEL, A "STEERING MALFUNCTION" WARNING INDICATOR ILLUMINATES IN THE CAR. HOWEVER, IF I START THE CAR AND DON'T ATTEMPT TO TURN THE STEERING WHEEL FOR 5-10 SECONDS AFTER THE ENGINE IS FIRST TURNED ON, THE POWER STEERING IS ACTIVE WITH NO ISSUES. IN THOSE SITUATIONS WHERE THE "STEERING MALFUNCTION" WARNING INDICATOR HAS COME ON, I SIMPLY TURN OFF THE CAR, WAIT A FEW SECONDS, THEN TURN IT BACK ON AGAIN. IF I WAIT THE 5-10 SECONDS BEFORE ATTEMPTING TO TURN THE STEERING WHEEL, THE PROBLEM IS GONE, AND THE WARNING INDICATOR IS NO LONGER ILLUMINATED. DURING THE 78 MONTHS I'VE OWNED THIS CAR, I HAVE YET TO EXPERIENCE A SITUATION WHERE THE POWER STEERING SUDDENLY DEACTIVATES WHILE THE CAR IS IN MOTION, ALTHOUGH I HAVE HEARD OTHER OWNERS OF SIMILAR 2012 FORD FOCUS VEHICLES REPORT SUCH POWER STEERING OUTAGES AND AM AWARE THAT A NUMBER OF ACCIDENTS HAVE OCCURRED WITH SIMILAR CIRCUMSTANCES.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH AND FAILED TO SHIFT PROPERLY FROM PARK INTO OTHER GEARS. THE DEALER (HAGERSTOWN FORD, 1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE DEALER AND THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
RANDOMLY SINCE WE BOUGHT THE CAR IS 2014 POWER ASSIST DEFAULT WOULD SHOW UP ON THE SCREEN AND THEN I WOULD BE LEFT WITHOUT POWER STEERING. I LEARNED TO PULL OVER TURN THE CAR OFF AND IT WOULD WORK NORMAL AGAIN. SEVERAL TIMES IT HAPPENED IN BAD PLACES THAT ALMOST CAUSED ME TO WRECK. I HAVE 3 SMALL CHILDREN AND WAS ALWAYS WORRIED ABOUT IT HAPPENING. I HAVE RAN INTO A DITCH BECAUSE OF IT BUT WASN'T HURT. IT WILL HAPPEN AT ANY SPEED AND DOWN ANY ROAD. ON JULY 17, 2018 IT DID IT BUT NOW IT WONT TURN FIX IT WHEN I TURN THE CAR OFF. SO I'M GUESSING IT HAS COMPLETELY WENT OUT. I HAVE CALLED FORD AND TOLD THEM ABOUT IT. THEY SAID ABOUT 1 YEAR AGO THERE WERE NO RECALLS. I TOLD THEM I HAVE READ A LOT OF PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE SAME CAR. I CALLED TODAY TO THE DEALERSHIP I BOUGHT IT FROM AND HE SAID TO BRING IT IN. 109.00 JUST TO CHECK AND SEE IF IT NEEDS A COMPUTER RESET WHICH HE SAID WAS PROBABLY THE PROBLEM. I DOUBT IT I ASKED HOW MUCH THAT WOULD BE AND HE SAID WE WOULD TALK WHEN I GOT THERE. I HAVE NOT WENT BC ITS GONNA BE HARD TO DRIVE AND I DO NOT HAVE THE MONEY TO GET IT FIXED. THIS SHOULD BE A RECALL. THEY HAVE RECALLED MANY OTHERS FOR THE SAME EXACT PROBLEM WHY ARE THEY LEAVING THE FOCUS OWNERS WITH A DANGEROUS CAR? WE HAVE ALWAYS BOUGHT FORDS. BUT I PROMISE THIS IS THE LAST ONE WE EVER GET. IF THEY DO NOT CARE ABOUT FAMILIES SAFETY THEY WILL GET NO MORE MONEY FROM US
LAST MONTH CHECK ENGINE CAME ON WHILE DRIVING. CAR JERKED AND ACTED AS IF IT WANTED TO CUT OFF AND WHEN PUTTING CAR IN REVERSE THE CAR WOULD NOT GO IN REVERSE. WHILE DRIVING ON JULY 14TH AFTER TAKING THE CAR TO FORD DEALERSHIP WHICH THEY REPROGRAMMED TCM THE CHECK ENGINE LIGHT CAME ON FOR THE SAME CODE AS BEFORE ABOUT SHIFT FORK B ISSUES. WHILE DRIVING THE CAR JERKED A COUPLE OF TIMES AND ACTED AS IF IT WANTED TO CUT OFF AND NOT ACCELERATE. FORD STATES THEY WILL NOT FIX THE ISSUE UNLESS FOR THE CURRENT RECALLS ON THE CLUTCH AND TCM FAILURE.
WHEN ENTERING THE CAR I HEAR A STATIC SOUND , CHECK RADIO AND IT'S OFF. WHEN I TURN OFF MOTOR AND GO OUT AND THEN COME BACK IN AS A STATIC SOUND FROM THE RADIO LIKE IT'S ON
HAVING PROBLEMS WITH STEERING ASSIST.IT LOCKS UP STARING WILL.AND TURN OFF VEHICLE SENSOR WARNING GOES AWAY DRY FOR A WHILE SENSOR WARNING COMES BACK LOCKS UP STARING WILL. I HAVE NOT DROVING ON THE HIGHWAY . IT WILL LOCK UP STILL CAN'T FIND A RECALL ONE THIS PROBLEM IT COMES UP WHEN I DRIVE
"STEERING WHEEL FAULT" HELLO, I HAVE A PROBLEM, I HAVE A 2012 FORD FOCUS AND ALL OF A SUDDEN MY STEERING WHEEL WAS HARD TO MOVE AND A LIGHT THAT SAID STEERING WHEEL FAULT .. I WAS DRIVING AND ALMOST HIT A TRACTOR.. I WAS READING ONLINE AND IT SAID THAT THERE IS ALOT OF ISSUE WITH THIS PROBLEM AND I WANTED TO KNOW IF THERE WAS SUCH RECALLS
POWER STEERING FAILED AROUND 75000 MILES SUDDENLY WHILE DRIVING. I LET IT BE BECAUSE IT WENT AWAY AFTER TURNING THE CAR ON AND OFF BUT SINCE JANUARY 2018, THE CAR HAS BEEN PERMANENTLY WITHOUT POWER STEERING. FORD CUSTOMER SERVICE WAS NO HELP AND ONLY REQUESTED THAT I GET A DIAGNOSTIC THAT COST 100$. THE DIAGNOSTIC CONFIRMED WHAT I SAID - THAT THE STEERING NEEDED TO BE REPLACED AND THAT IT WAS NOT WORKING. THEY ESTIMATED THE REPAIR AT 2100$. THIS IS A SAFETY ISSUE. IF SOMETHING WERE TO RUN OUT IN THE ROAD I WOULD NOT BE ABLE TO TURN THE WHEEL FAST ENOUGH. ADDITIONALLY, I DON'T DRIVE OTHERS REALLY ANYMORE BECAUSE I DON'T FEEL COMFORTABLE PUTTING THEIR SAFETY AT RISK. THIS IS A SAFETY ISSUE THAT FORD NEEDS TO FIX. I AM A LOYAL CUSTOMER AND I WROTE TO FORD EXECS (YES WROTE BECAUSE THEY WOULD NOT GIVE ME A NUMBER) MULTIPLE TIMES IN THE PAST FEW MONTHS. THEIR RESPONSE WAS THAT NHTSA SAID IT WASNT AN ISSUE SO THEY AREN'T GOING TO DO ANYTHING. NHTSA NEEDS TO STEP UP AND REQUIRE FORD TO REMEDY THIS ISSUE. THERE ARE THOUSANDS OF COMPLAINS FOR THIS ISSUE AND THERE HAVE BEEN RECALLS MADE FOR THE SAME ISSUE IN OTHER FORD MODELS, SO I AM UNABLE TO UNDERSTAND HOW THIS HAS NOT BEEN RECALLED FOR THE 2012 FORD FOCUS. ITS AN EMBARRASSMENT FOR FORD AND NHTSA AND MAKES ME AND PROBABLY ALL OF THESE OTHER PREVIOUSLY LOYAL CUSTOMERS NOT WANT TO BUY FORD AGAIN. TAKE ACTION. PEOPLE AND THEIR SAFETY ARE DEPENDING ON YOU.
THE CAR DOOR ON THE DRIVER'S SIDE WILL NOT CLOSE.
PARK ASSIST FAILURE MAKES THE CAR LOOSE POWER STEERING WHILE DRIVING. IT WILL DO IT WITH NO WARNING AND YOU ALL OF A SUDDEN CAN NOT STEER. IT WILL NOT RESET AND THERE IS NO POWER STEERING. VERY DANGEROUS TO DRIVE. SEEMS TO BE A DEFECT AS IT HAPPENED ALL OF A SUDDEN.
THE CAR HAS A BAD STUTTER FROM COMPLETE STOPS, OR EVEN WHEN SLOWING DOWN IT STUTTERS AND SHAKES. EVEN AT LOW SPEEDS THE RPM STAGGERS FROM 200 TO 800 JUST SITTING STILL. WHEN I'M IN TRAFFIC GOING UNDER 40MPH THE RPM STAGGERS BETWEEN 1-2000 RPM IT'S JUST UNSAFE AND WORRISOME AND NEEDS TO BE FIXED BY FORD! I'VE READY SERVAL DIFFERENT BLOGS WITH VARIOUS CUSTOMERS HAVING THE SAME ISSUE! IT WOULD BE SAD FOR SOMEONE TO LOSE THEIR LIFE BEHIND THIS PROBLEM BECAUSE FORD WON'T ADDRESS AND HANDLE THE ISSUE
THE DRIVERS SIDE PASSENGER DOOR WILL NOT LOCK OR CLOSE. IT WILL FLY OPEN WHEN THE VEHICLE IS IN MOTION. MY DAUGHTER WAS IN THE BACKSEAT BUCKLED UP WHEN THE DOOR WHICH WAS LOCKED, FLEW OPEN ON THE HIGHWAY AS I WENT AROUND A TURN. I HAVE TO KEEP IT STRAPPED SHUT WITH A ROPE SO IT DOESN'T FLY OPEN AND HURT SOMEONE, AND I CAN'T HAVE MY DAUGHTER IN THE CAR BECAUSE IT IS UNSAFE. EVEN IF I HAD IT IN A DIFFERENT SEAT WHO KNOWS IF THE OTHER DOORS WILL GO TOO. IT DOES NOT CLOSE OR LOCK AT ALL, EVEN WHEN NOT TURNING THE DOOR JUST HANGS OPEN. I SAW THERE WAS A RECALL BUT WHEN I ENTERED MY VIN NUMBER IT SAYS IT'S NOT A PART OF THE RECALL.
THE DRIVER SIDE DOOR LATCH WILL NOT KEEP THE DOOR CLOSED. I WAS DRIVING DOWN THE ROAD AND THE DOOR FLEW OPEN ON A BACKROAD. I HAD TO BUNGEE MY DOORS SHUT JUST TO MAKE IT HOME. THIS IS A HUGE SAFETY HAZARD AND I AM WORRIED THAT THIS WILL HAPPEN WITH MY CHILDREN IN THE CAR NEXT TIME.
STARTED VEHICLE, PUT IN REVERSE AND BEGAN BACKING OUT OF DRIVEWAY. I IMMEDIATELY COULD TELL SOMETHING WAS WRONG AND MY STEERING WHEEL LOST ALL POWER STEERING. THE DASH LIT UP SAYING 'STEERING ASSIST FAULT SERVICE REQUIRED'.
TAKATA RECALL - CALL ROLLS BACKWARDS WHEN STOPPED. TROUBLE ACCELERATING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S WIFE WAS MAKING A TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED OFF THE ROAD. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT'S WIFE, WHO WAS EIGHT MONTHS PREGNANT, STRUCK THE STEERING COLUMN AND SOUGHT MEDICAL ATTENTION. THE DEALER (GEORGE WAIKEM FORD, 4321 LINCOLN WAY E, MASSILLON, OH) WAS CALLED AND STATED THAT THE VEHICLE HAD NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
MOST OF THE ENTERTAINMENT CONSOLE HAS STOPPED WORKING. THERE IS ALSO A STATIC NOISE THAT COMES AROUND WHENEVER IT WANTS. I CAN USE THE MENU BUTTON AND WHEN IT'S PRESSED THE OTHER TWO THINGS THAT SHOW ARE THE CLOCK MENU AND THE DISPLAY MENU. I CAN NOT USE ANY OTHER FUNCTIONS ON THE CONSOLE, I CAN PUT IN AND TAKE OUT A CD BUT I CAN NOT PLAY ANYTHING ON THE CD BECAUSE NOTHING HAPPENS WHEN I PRESS THE CD BUTTON. I LOOKED ONLINE AND IT SEEMS TO BE HAPPENING TO A LOT OF PEOPLE. CHECKED THE BATTERY AND THE FUSE THAT IS ASSOCIATED WITH IT BASED ON THE OWNERS MANUAL AND THE PROBLEM GOT WORSE. IT NOW MAKES THE STATIC NOISE EVEN WHEN I TURN OFF THE CAR AND TAKE OUT THE KEYS. GOES AWAY ONCE I CLOSE THE DOOR. I DO NOT KNOW WHAT IS HAPPENING BUT I WOULD LIKE IT TO BE FIX PLEASE.
FOLLOWING THE ILLUMINATION OF THE CHECK ENGINE LIGHT THE VEHICLE WOULD EXHIBIT ROUGH IDLE AND STALLING. THE VEHICLE HAS LOGGED APPROXIMATELY 88,000 MILES. AN ASE CERTIFIED AUTOMOTIVE SHOP HAS DIAGNOSED THE PROBLEM WITH THE FUEL DELIVERY SYSTEM WHICH IS CONSISTENT WITH A TECHNICAL BULLETIN ON THE ISSUE WHEREIN THE FUEL SYSTEM DOES NOT PROPERLY EQUALIZE PRESSURE. THIS RESULTS IN A VACUUM THAT STARVES THE ENGINE OF FUEL AND CAUSES THE PLASTIC FUEL TANK TO COLLAPSE. THE VEHICLE STALLS WHILE APPROACHING OR STOPPED AT BUSY INTERSECTIONS. THIS POSES A SERIOUS SAFETY HAZARD. ADDITIONALLY, THE STRESS ON THE FUEL TANK MAY COMPROMISE ITS STRUCTURAL INTEGRITY. THIS SAFETY CONCERN SHOULD BE THE RESPONSIBILITY OF FORD AND A RECALL SHOULD BE ISSUED.
THE CAR WILL CUT OFF ONCE YOU TRY TO START IT UP AFTER FILLING UP THE GAS. IT ALSO STALLS WHILE YOU'RE SITTING IDLE AT A LIGHT. THE GAS GAUGE IS ALSO BROKEN. IT STAYS AT FULL AND MOVES AROUND FREELY.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND WAS ABLE TO DRIVE PROPERLY. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
TRANSMISSION MALFUNCTION LIGHT ON, CAR NOT GOING INTO GEARS PROPERLY. LURCHING, HESITATING. VEHICLE WAS STATIONARY WHEN LIGHT CAME ON.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE WINDSHIELD WIPER BLADES FAILED TO STOP OPERATING WHEN TURNED OFF. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WITHOUT WARNING. THE DEALER (BALISE FORD, 1979 BOSTON RD, WILBRAHAM, MA 01095, (413) 306-3049) WAS CONTACTED ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 166,000.
UPON ACCELERATION AND DRIVING IT APPEARS TO DROP GEARS AND SLOW DOWN. YOU CAN'T ACCELERATE, IT'S LIKE IT'S IN NEUTRAL AND YOU CAN'T GO. THIS HAPPENS IN THE MIDDLE OF DRIVING.
DOOR LATCH ON DRIVER SIDE PASSENGER DOOR STOPPED SECURING THE DOOR - WOULD NOT KEEP DOOR FROM OPENING - WOULD NOT KEEP DOOR IN CLOSED POSITION. VEHICLE WAS STATIONARY. A TIE-DOWN STRAP IS KEEPING DOOR FROM SWINGING OPEN.
AT TIMES THE STEERING LOCKS UP HAVE TO RESTART TO FIX PROBLEM. WARNING LIGHT COMES ON >>>> STEERING SYSTEM FAILURE. WHAT SOES THIS MEAN ? CAN IT LOCK UP DURING DRIVING?
FIRST TIME POWER STEERING QUIT I HAD JUST STARTED IT IN THE MORNING TO GO WORK, HAD TO SHUT CAR OFF THEN TURN IT BACK ON AND STEERING WOULD WORK THEN. SECOND TIME I LOST STEERING WHEN I WAS TURNING OFF OF A 55MPH HIGHWAY IN THE MIDDLE OF THE TURN AND POWER STEERING QUIT, FORCING ME TO GO OFF IN THE DITCH. WAS VERY FRUSTRATING AND NOW AFTER SHUTTING OFF THE CAR THE POWER STEERING DOES NOT START WORKING AT ALL. SO I HAVE TO DRIVE EVERY DAY WITHOUT IT. VERY FRUSTRATING WHEN I PAY THIS MUCH FOR A VEHICLE AND I HAVE TO GET CHARGED $1,200+ TO FIX IT. DON'T HAVE THE MONEY TO FIX IT SO JUST DRIVE WITHOUT IT NOW. FRUSTRATING.
THE STEERING WHEEL LOCKED UP AND THE STEERING ASSIST CAME ON WHILE I WAS DOING 5 MPH . AND THE FUEL TANK IS BEING HAS BEEN DEFORMED BECAUSE OF A VACUUM PROBLEM WITH THE CAP LESS GAS TANK. I KNOW THAT THE REST OF THE 2012 FUSION AND ESCAPE HAVE BEEN RECALLED,BECAUSE OF THE DANGER OF DRIVING DOWN THE ROAD AND STEERING WILL LOOSE CONTROLL
ON FRIDAY, 06/08/2018 I LOST MY STEERING ASSIST DUE TO A "STEERING ASSIST MALFUNCTION". I AM ABLE TO STEER THE CAR BUT AS A SENIOR CITIZEN I FEEL THAT I AM PUTTING MY LIFE, AS WELL AS OTHERS, AT RISK FOR A KNOWN DEFECT THAT THE FORD MOTOR COMPANY HAS KNOWN ABOUT FOR YEARS, HAVE RECALLED MANY OF THEIR MODEL VEHICLES WITH THE SAME "DEFECT" EXCEPT THE FORD FOCUS. THIS IS A DANGEROUS SITUATION FOR EVERYONE. PLEASE GET FORD MOTOR COMPANY TO CORRECT THEIR INTENTIONAL NEGLECT OF THIS MATTER.
STEERING ASSIST FAULT WENT OUT AS I WAS DRIVING AND WAS ALMOST KILLED
"TAKATA RECALL" WHILE DRIVING MY CAR GOING TO WORK SUDDENLY THE PASSENGER SIDE DOOR OPENS SO I TIE IT WITH ROPE AND BRING IT TO MECHANIC AFTER WORK AND THEY FOUND THE DOOR LATCH IS NOT WORKING,AFTER 2 MONTHS SAME THING HAPPEN ON THE DRIVER SIDE DOOR WHILE DRIVING GOING TO GROCERY THE DOOR OPENS AND IT WONT LOCK ANYMORE SO BOTH MY DOORS ARE TIED WITH ROPE WHILE DRIVING.THANK YOU
I WAS BACKING OUT OF A PARKING PLACE AT A GAS STATION WHEN THE "STEERING ASSIST FAULT" "SERVICE REQUIRED" CAME ON THIS HAPPENED AROUND 80K MILES. NOW SITTING AT 88K MILES I RECENTLY HAD TO HAVE THE STEERING RACK AND PINION ASSEMBLY REPLACED IN IT COSTING ME ALMOST 1,800 DOLLARS IN REPAIRS. I HAVE READ SEVERAL COMPLAINTS WITH THIS CAR HAVING THE SAME ISSUES AROUND ABOUT THE SAME MILEAGE INTERVALS. I'M HOPING THIS ISSUE HASN'T CAUSED ANY SERIOUS INJURY OR FATALITIES.
THE VEHICLE WAS PARKED, WITH NO DAMAGE TO THE VEHICLE. OUR FRONT DRIVER SIDE SEAT BELT LATCH QUIT WORKING PROPERLY. MY HUSBAND WHICH IS AN AVERAGE SIZE GUY ALMOST GOT STUCK. THE REAR DRIVER SIDE SEAT BELT LATCH IS NOT WORKING EITHER. IT STOPPED WORKING ABOUT A YEAR AFTER OWNING THE CAR. WE HAVE TO SHOVE A CARD IN IT TO PUT THE RED BUTTON BACK OUT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →