2012 Ford Focus complaints

I WAS TURNING MY CAR (IN MOTION) ON A LOCAL STREET AND MY POWER STEERING ASSIST STOPPED WORKING COMPLETELY, WITH MY THREE YEAR OLD IN THE BACK SEAT. I WAS UNABLE TO TO MAKE THE TURN ADEQUATELY, AND EVEN PULLED A MUSCLE IN MY SHOULDER TRYING TO FORCE THE STEERING WHEEL IN THE CORRECT DIRECTION.

OVER THE COURSE OF A YEAR, AN INDICATOR WARNING MESSAGE KEPT COMING ON ABOUT THE POWER STEERING MANUAL ASSIST, WHICH TURNS OUT TO BE A DEFECT IN THE STEERING COLUMN. TURNING THE CAR ON AND OFF SOLVED THE ISSUE AT THE BEGINNING. BUT THEN WHILE I WAS ON THE ROAD IN SEPTEMBER OF 2018, THE LIGHT CAME ON AGAIN AND WOULDN'T GO OFF. I HAD TO HAVE THE CAR TOWED TO A DEALERSHIP AND HAVE THE ENTIRE STEERING COLUMN REPLACED FOR $2,200. THE COST WAS NEGLIGIBLE TO THE RISK'WE WHO OWN THESE CARS WERE RISKING OUR LIVES AND THE LIVES OF PEOPLE ON THE ROAD. THIS IS A SAFETY ISSUE AND FORD OUGHT TO ADDRESS THE ISSUE BY FIXING THE PROBLEM FOR FREE.

THE GEAR GETS STUCK IN REVERSE AND I CAN'T PUT THE CAR IN PARK. EVEN THOUGH THE GEAR READS PARK IT WILL STILL BE IN A DIFFERENT GEAR.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT EXPERIENCED DIFFICULTY STEERING THE VEHICLE AND THE SERVICE POWER STEERING WARNING MESSAGE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE BEGAN TWO YEARS AGO, BUT WENT AWAY AFTER AWHILE. HOWEVER, THE FAILURE BECAME WORSE OVER THE PAST TWO WEEKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

SINCE THE BEGINNING OF THIS YEAR TO THIS DATE, MY CAR STARTED WITH A PROBLEM WHEN I GO TO THE GAS STATION I TURN THE ENGINE OFF AND FILL IT UP, WHEN I FINISH AND GO TO START THE ENGINE AGAIN IT DOES NOT TURNS ON, SEEMS LIKE HAS NO POWER, I HAVE TO DO IT SEVERAL TIMES IN ORDER TO START IT, NOT ALWAYS HAVE AN EMPTY TANK WHEN I PUT GAS. IT HAPPENS IN ALL GAS STATIONS AND ONLY WHEN I PUT GAS.

STEERING ASSIST FAULT - THREE TIMES SINCE THE PURCHASE OF THIS VEHICLE IT HAS DISPLAYED THIS MESSAGE. IT ALWAYS WENT AWAY AFTER TURNING THE CAR OFF AND BACK ON. THE THIRD TIME IT HAS NOT GONE AWAY. THE VEHICLE HAS NO POWER STEERING. 6 YEARS OLD/ BOUGHT NEW OFF THE LOT/ 92000 MILES.

WHEN I START MY CAR AND GET READY TO DRIVE OFF MY STEERING WHEEL GETS STUCK AND WON'T MOVE. IT IS STARTING TO DO IT ALOT.

TODAY'S DATE I HAVE CALLED FORD MOTOR COMPANY AND SPOKE WITH MISS.CHRIS ID#2191199 AROUND 10:53 AM PST.WITH THE GIVEN RECENT OPENED NUMBER WAS # CAS16420379 TO STATE THE SAID PROBLEMS AND TO SE HOW WE COULD POSSIBLY SOLVED THE SAID CONCERNS WE HAVE.I HAVE TOLD, I HAVE BEEN DENIED OR REFUSED TO HAVE MY VEHICLE TO BE RE-SERVICED OVER AGAIN FOR THE REOCCURRING PREVIOUSLY FIXED AND SERVICED MECHANICAL OR ELECTRONIC PCM RELATED SOFTWARE OR THE HARDWARE FAILURES TODAY'S MORNING AND I WAS TOLD BY ONE OF THEIR SERVICE ADVISOR NAMED AS FRANK THIS VEHICLE CAN NOT BE SERVICED ANY LONGER.BECAUSE,THIS VEHICLE RECORD'S SHOWING THAT THE VEHICLE IT IS BRANDED AND/OR SALVAGED AND THAT IT WILL VOID ANY KIND OF MECHANICAL WARRANTIES AND WHEN I SAID THIS VEHICLE PREVIOUSLY WAS SERVICED UNDER THE SAME CONDITION AND RECORDS AND WHY CAN NOT BE RE-SERVICED OVER AGAIN FOR SAID PREVIOUSLY FIXED AT YOUR DEALERSHIPS SERVICE DEPARTMENT ? WHEN I ASKED WHAT HAS BEEN CHANGED FROM BEFORE AND UNTIL NOW ? HE DID NOT GIVE ME A SUFFICIENT ANSWER FOR MY SATISFACTIONS. THE TRANSMISSION WAS OPERATING IN-PROPERLY AND TOOK THE VEHICLE TO THE AUTHORIZED LOCAL FORD DEALERSHIP IN THE CITY OF COSTA MESA,CA-92627.CHECKED IT IN TO THE SERVICE AREA AND REGISTERED IT WITH SERVICE ADVISOR#7217 TO MR.NED SHORTSLEEVE'S CARES FOR THE SAID PROBLEMS. AND THAT WE CLAIMED THE SAID ISSUES WE WERE EXPERIENCING.1-THE CHECK ENGINE LIGHT COMES ON AND STAYS SOLID ON AND WHEN THAT HAPPENED THE TRANSMISSION WON'T OPERATE PROPERLY 2-THEN THE

IN EARLY 2017 I STARTED EXPERIENCING ISSUES WITH THE ELECTRONIC POWER STEERING. I WOULD TURN MY CAR ON SOME DAYS AND IT WOULD SAY POWER STEERING MALFUNCTION AND THERE WAS NO POWER STEERING MAKING IT IMPOSSIBLE TO TURN THE WHEEL AND DRIVE. TURNING IT OFF AND BACK ON (SOMETIMES SEVERAL TIMES) WOULD GET RID OF THE ERROR CODE AND I WOULD BE ABLE TO DRIVE IT LIKE NORMAL. A MONTH AGO AT 129,000 MILES THE POWER STEERING WENT OUT AGAIN, BUT THIS TIME IT IS OUT FOR GOOD. NO MATTER HOW MANY TIMES I RESTART THE CAR, THE ERROR CODE WILL NOT GO AWAY. THE COST TO REPAIR IS OUTRAGEOUS FOR A CAR THAT IS NOT WORTH MUCH DUE TO THE HORRIBLE REVIEWS AND UNENDING PROBLEMS THAT EVERYONE IS EXPERIENCING. ON TOP OF THAT, I HAVE BEEN DEALING WITH THE CAR SHUDDERING CONSTANTLY WHEN I DRIVE IT. MY TRANSMISSION WENT COMPLETELY OUT A YEAR AGO AND THE FORD DEALERSHIP REPLACED IT UNDER WARRANTY. I WAS DRIVING AND THE CAR WOULDN'T SHIFT. I PULLED OVER AND I COULD NOT GET IT INTO REVERSE OR ANY GEAR. A FEW MONTHS AFTER IT WAS FIXED THE SHUDDERING BEGAN AGAIN WHILE I WAS DRIVING THE CAR (SAME SYMPTOMS AS LAST TIME BEFORE IT COMPLETELY WENT OUT), BUT FORD SAYS THAT THE CAR IS NO LONGER UNDER THE MILEAGE IT NEEDS FOR THE RECALL REPLACEMENT, SO IF IT GOES OUT AGAIN AND I KNOW IT WILL IN A MATTER OF TIME, THAT WILL BE ANOTHER $2,500 TO FIX. WITH THE NUMEROUS COMPLAINTS ON JUST THE POWER STEERING ISSUE AND THE CONSISTENCY BETWEEN REPORTS, I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. IT IS A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE TRANSMISSION FAILURE INDICATOR ILLUMINATED. THE CONTACT IMMEDIATELY PULLED OVER AND RESTARTED THE VEHICLE, BUT THE INDICATOR ILLUMINATED AGAIN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO DEAN SELLERS FORD (2600 W MAPLE RD, TROY, MI 48084, (888) 452-1292) WHERE IT WAS DIAGNOSED THAT THE CLUTCH; HOWEVER, THE VEHICLE WAS NOT COVERED UNDER THE 100,000 MILE WARRANTY. THE MANUFACTURER CONFIRMED THE DEALER'S STATEMENT AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,149.

I HAVE RECENTLY BOUGHT A 2012 FORD FOCUS AND IT HAS THE CLUTCH PROBLEM. THE PROBLEM HAS A WARRANTY FOR UNDER 100,000 MILES. BUT DOES NOT HAVE A RECALL FOR WHEN THE PROBLEM HAPPENS AFTER 90,000 MILES. SO NOW I HAVE TO PAY 1,500 DOLLARS TO GET IT FIXED. FORD NEEDS TO FIX A PROBLEM THEY MADE

WHEN I START THE CAR A MESSAGE COMES ON THE DASH THAT SAYS STEERING ASSIST MALFUNCTION AND THE CAR WILL NOT STEER. I HAVE TO TURN IT OFF AND WAIT A MINUTE AND TRY TO START THE CAR AGAIN.

VEHICLE WAS IN MOTION WITH MY SON DRIVING. TURNING LEFT AT A PROTECTED GREEN ARROW, THE POWER STEERING STOPPED WORKING AND THE WHEEL EFFORT SKYROCKETED. CAR WAS JERKED RIGHT, MY SON SLAMMED ON THE BRAKES AND HE WAS ABLE TO PULL OVER. STOPPED, LOOKED UNDER THE HOOD. NOTHING SEEN. RESTARTED THE CAR AND A "POWER STEERING ASSIST MODEL FAULT" WAS ILLUMINATED. TURNED THE CAR OFF. TURNED CAR BACK ON AND THE FAULT WAS GONE. DROVE CAR 1 MILE HOME AT LOW SPEED WITH HAZARDS. ERROR COMES BACK UNPREDICTABLY AND DANGEROUSLY.

WHILE DRIVING THE TRANSMISSION WILL SLIP OUT OF GEAR AND THE ENGINE WILL RACE AND CAR WILL STOP.

TWICE, WHEN EXITING CAR IN THE GARAGE, THE DOORS LOCKED AND THE ENGINE STARTED ON IT'S OWN. HAD TO USE THE KEY TO UNLOCK THE CAR, INSERT KEY AND THE ENGINE STOPPED. WITHOUT HEARING AIDS I WOULD HAVE JUST GONE IN THE HOUSE. DISASTER!

STEERING ASSIST FAULT SERVICE REQUIRED WARNING SIGNAL SHOWING ON DASH BOARD. STEER IS VERY HEAVY, CANNOT TURN. CANNOT MAKE RIGHT OR LEFT TURN. IF YOU ARE STRONG ENOUGH, AND WANT TO TURN, YOU NEED ALWAYS OCCUPIED REVERSE ROAD. THAT'S VERY DANGEROUS. I'D LIKE TO SAY, IT LOST TURN FUNCTION, OUT OF CONTROL. DANGEROUS FOR MYSELF, AND OTHER VEHICLE. IF YOU GOOGLE THIS PROBLEM. A LOT OF FOCUS 2012 HAVE SAME ISSUES. BELOW LINK FOR YOUR REFERENCE. ALL OF THIS CAN SHOW IT'S DESIGN DEFECT. THIS PROBLEM CAN HAPPEN AT ANY TIME. HTTPS://WWW.NYTIMES.COM/2015/12/25/AUTOMOBILES/FORD-FOCUS-STEERING-PROBLEM-PROMPTS-MANY-COMPLAINTS-BUT-NO-INQUIRY.HTML MY CAR HAVE HAPPENED SEVERAL TIME, BUT NORMALLY WHEN I SHUT DOWN, RESTART, IT'S GONE. THIS TIME HAPPENED ON LAST FRIDAY NIGHT, MILE 48209, WITH HEAVY RAIN, FROZEN DAY. I CANNOT DRIVE IT TO HOME. IT'S VERY SAD AND FRUSTRATED. AND I BROUGHT IT TO DEALER, THEY ADVISE" FS27 RACK AND PINION-REPLACE" . COST 2200 USD. IT'S NOT FAIR TO ASK CUSTOMER PAY FOR THEIR DESIGN DEFECT. HIGHLY APPRECIATE IF YOUR EXCELLENCY CAN LOOK INTO THIS CASE, HELP ALL CUSTOMER SOLVE THIS POTENTIAL RISK.

STEERING ASSIST FAILURE WHEN WIFE WAS DRIVING HOME ALMOST LOST CONTROL OF THE CAR LEAVING HER WORK SHE HAD A HORRIBLE TIME CONTROLLING THE VERTICAL TO MAKE IT HOME WOULD NOT TURN EASY WHAT SO EVER

I STARTED ENGINE TODAY AND GOT NOTIFICATION THAT "STEERING ASSIST" NEEDS ATTENTION. I JUST RECENTLY TOOK MY CAR TO DEALER FOR RECALLS ON DOOR LATCHES, WINDSHIELD WIPER MOTOR, AND TRANSMISSION. THEY KEPT IT 2 WEEKS AND I HAD TO PAY $393.00 FOR REPAIR OF BROKEN MOTOR MOUNT AND WIRING DIAGNOSTIC BECAUSE LINKAGE TO COMPUTER FAILED DUE TO SHORT. I HAVE ATTACHED THE DEALER INVOICE FOR THESE SERVICES. ON SEEING PROBLEM WITH POWER STEERING ASSIST I LOOKED ON INTERNET AND SEE THAT FORD HAS ISSUED RECALLS FOR MOTOR MOUNTS,STEERING ASSIST PROBLEMS, AND FAULTY WIRING ISSUES ON OTHER FORD MODELS BUT NOT FOR THE FOCUS. I HAVE NOT RECEIVED RECALL INFO FOR THE MOTOR MOUNT, STEERING ASSIST PROBLEM, OR WIRING ISSUES FOR MY FOCUS. SHOULD THEY NOT BE REQUIRED TO DO SO IF THEY HAVE ISSUED RECALLS FOR OTHER FORD PRODUCTS WITH THE SAME ISSUES?

I WAS DRIVING HOME AND THE DOOR UNLATCHED ON IT'S OWN AND BECAME CRACKED OPEN IN THE MIDDLE OF RUSH HOUR. I HAD TO STOP AND HURRY UP AND GET OUT TO OPEN AND CLOSE THE DOOR AGAIN. MY DAUGHTER WAS SITTING IN HER CAR SEAT ON THAT SIDE. PLEASE FIX THIS PROBLEM. THIS PROBLEM HAPPENED TO ME ABOUT 2 TIMES YESTERDAY.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE ENGINE REVVED, BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,200.

TAKATA RECALL, FIRST OFF IS THE DRIVER DOOR COMES UNLOCKED WHILE DRIVING, ALSO HAD A DOOR LOCK AND WASN'T ABLE TO CLOSE. MY 2012 FOCUS FEELS LIKE IT'S GOT NO POWER ALOT OF TIMES OR WILL START TO SPUDDER FROM EVERY STOP. DOES SAME WHEN REVERSING OUT OF A DRIVE WAY. SOMETIMES IT SEEMS LIKE IT WANTS TO STALL, I HAVE THE AUTOMATIC. IT REVS AT REALLY HIGH RPMS LIKE IT NEEDS TO SHIFT BUT DOESN'T. PROBABLY HAVE MORE ISSUES THE LONGER I KEEP IT, I BELIEVE THE HUFFINES DEALERSHIP, THE COMPANY THAT FINANCED AND FORD KNEW THESE THINGS COULD AND DID HAPPEN TO THE CAR I WAS SOLD. SINGLE FATHER WITH A 4 YEAR OLD SON JUST TRYING TO GET THIS FIXED NOTHING ABOUT THIS IS SAFE.

POWER STEERING ASSIST FAULT HAS HAPPENED AT LEAST 4 TIMES WHERE THE STEERING FREEZES AND THE VEHICLE HAS TO STOP, BE RESTARTED FOR THE PROBLEM TO BE RECTIFIED. THE VEHICLE WAS IN MOTION REVERSING OR JUST STARTED. IT IS NOW GOING INTO A FORD DEALER FOR INSPECTION AND REPAIR. THIS IS UNACCEPTABLE.

STEARING FAULT IS DISPLAYED AND ELECTRONIC POWER ASSISTANCE STOPPED WORKING. IT HAPPENED IN THE PARKING LOT DRIVING VERY SLOW.

I BEGAN HAVING PROBLEMS WITH THIS VEHICLE IN 2016 WITH TAKING OFF FROM A STOPPED POSITION, ACCELERATING, SPUTTERING AND RANDOM STALLING WHILE DRIVING....WITHOUT WARNING. AFTER THE CAR ABRUPTLY STALLED ON A BUSY HIGHWAY WITH ME AND MY SON, I TOOK IT TO THE LOCAL DEALER FOR TESTING. HOWEVER, THEY WERE NOT ABLE TO FIND A PROBLEM THAT WOULD CAUSE THE STALLING. I CONTINUED TO DRIVE THE VEHICLE SPARINGLY AND CAUTIOUSLY IN 2017 AROUND MY COMMUNITY, EXPERIENCING RANDOM ISSUES WITH DROPPING DEAD AT A LIGHT OR STOP SIGN. IN MAY 2018, INCREASINGLY MORE CONCERNED, I TOOK THE CAR TO A DIFFERENT DEALER, WHO WAS UNABLE TO FIND A PROBLEM EITHER. A COUPLE OF MONTHS LATER, IN AUGUST 2018, THE CAR ABRUPTLY DROPPED DEAD AGAIN IN THE MIDDLE OF AN INTERSECTION COMING EVEN CLOSER TO CAUSING AN ACCIDENT. UNLIKE PREVIOUS INSTANCES, THE CHECK ENGINE LIGHT ALONG WITH AN ERROR MESSAGE APPEARED; NOT ALLOWING THE CAR TO STARTUP REQUIRING IT TO BE PUSHED OUT OF TRAFFIC UNTIL TOWED. THE PROBLEMS EXPERIENCED WITH THIS CAR HAS PUT ME AND MY CHILD IN MANY UNSAFE SITUATIONS CAUSING TREMENDOUS STRESS AND ANXIETY NOT KNOWING WHEN OR WHERE THE CAR WOULD ABRUPTLY STALL AGAIN. WE'VE TAKEN IT THE DEALER NUMEROUS TIMES FOR THE SAME PROBLEM AND WAS NOT DIAGNOSED AND FIXED UNTIL THE LAST TRIP IN AUGUST 2018. THE DEALER INDICATED THE FUEL TANK HAD COLLAPSED AND HAD TO BE REPLACED. MY HUSBAND SPOKE TO THE GENERAL MANAGER, FORD AND MANY OTHERS WHO REFUSED TO ACKNOWLEDGE A WIDE SPREAD ISSUE WITH THIS PARTICULAR VEHICLE. AFT

MY CAR HAS STALLED OUT 3 TIMES IN 2 DAYS. ONCE WHILE PARKED AFTER FILLING THE TANK WITH GAS. I HAD TURNED THE ENGINE OFF TO FILL THE TANK, AND THEN IT TOOK THREE ATTEMPTS WITH SLUGGISH TURNOVER TO START. THE NEXT TIME, I WAS IN IDLE AT A RED LIGHT AND THE ENGINE SUDDENLY DIED. I WAS ABLE TO RESTART. THE THIRD TIME, I WAS IN THE MIDDLE OF A TURN IN A DOWNTOWN AREA AND I LOST COMPRESSION AND NOTHING HAPPENED WHEN I PRESSED THE ACCELERATOR. THE ENGINE LIGHT ON THE DASHBOARD CAME ON AND I WAS ABLE TO COAST TO THE SHOULDER AND RESTARTED MY CAR. THIS MORNING THE ENGINE LIGHT WAS STILL ON. I DO NOT FEEL COMFORTABLE DRIVING MY VEHICLE.

MY CAR HAS 75,000 MILES ON IT. I'M 6 MONTHS PREGNANT, DRIVING ON THE INTERSTATE, WHEN THE VEHICLE'S TRANSMISSION STARTS TO SLIP. DURING THE SLIP, A "TRANSMISSION MALFUNCTION. SERVICE NOW" LIGHT COMES ON AND MY CAR PROCEEDS TO LOCK UP AND STALL AT INTERSTATE SPEEDS. THREE DIFFERENT CARS ALMOST CRASHED INTO MY OWN BEFORE I COULD GET SAFELY TO THE SHOULDER. WHY IS THIS HAPPENING TO A CAR LESS THAN 10 YEARS OLD, AT 75,000 MILES?

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. BLAKE FORD LOCATED (1011 ARMORY DR, FRANKLIN, VA 23851, (888) 338-4988) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,496.

RECALL # 16S30 SIDE DOOR LATCH REPLACEMENT REMEDY WAS NEVER PERFORMED ON VEHICLE IN 2016. I JUST PURCHASED CAR ON OCTOBER 27, 2018 AND THERE IS A PROBLEM WITH THE DOOR CLOSING WHICH LEADS ME TO BELIEVE IT IS BECAUSE THE REMEDY WAS NEVER PERFORMED. THE VEHICLE WAS AT THE DEALERSHIP WHEN I DISCOVERED A PROBLEM WITH THE DOOR.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND A STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED HER TO CONTACT NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *TT CONSUMER STATED VEHICLE IS UNDRIVABLE. *JB

OPEN HOOD WARNING LIGHT COMES ON,AT RANDOM TIMES, WHILE BEING DRIVEN. THE HOOD IS CLOSED SECURELY. ALARM SYSTEM GOES OFF, SEVERAL TIMES AT NIGHT WHILE THE VEHICLE IS PARKED AND ENGINE IS OFF. LOW BATTERY WARNING LIGHT COMES ON WHEN THE CAR ENGINE IS ON. BATTERY HAS BEEN CHECKED, IS GOOD!

I HAVE HAD THIS VEHICLE FOR THREE DAYS (10-28-18) WHEN THE STEERING ASSIST STOPPED WORKING WHEN IT WAS STARTED. THE CAR WAS STATIONARY AND THE MESSAGE ON THE DISPLAY SAID STEERING ASSIST FAULT. WHEN THE CAR WAS TURNED OFF AND RESTARTED IT WAS OK. THIS CAR HAS 71100 MILES ON IT AND WAS PURCHASED AS A FIRST CAR FOR MY SON WHO IS 17.

ON 9/25/18, AFTER DRIVING TWO HOURS AND THEN MAKING A BRIEF STOP, WHEN I TURNED THE CAR ON I RECEIVED THE FOLLOWING WARNING: "STEERING ASSIST FAULT. SERVICE REQUIRED." WHEN I STARTED BACKING OUT OF THE PARKING SPACE, I DISCOVERED THE CAR HAD LOST POWER STEERING. I TURNED THE CAR OFF AND THEN BACK ON BUT RECEIVED THE SAME WARNING AND STILL HAD NO POWER STEERING. I WAS ABLE TO DRIVE THE TWO HOURS HOME VERY CAREFULLY BUT OBVIOUSLY THIS POSED A SAFETY RISK, ESPECIALLY IF IT HAD GONE OUT WHILE I WAS DRIVING OR IF THERE WAS A NEED FOR ME TO MAKE A TURN QUICKLY. HERE ARE THE FACTS WE LEARNED FROM DOING SOME ONLINE RESEARCH AND CONTACTING OUR LOCAL FORD DEALERSHIP: SEVERAL OTHER FORD FAMILY MODELS WITH SIMILAR YEARS HAVE BEEN RECALLED FOR STEERING ASSIST ISSUES AND THE ONLY WAY TO FIX THE PROBLEM WAS TO REPLACE THE ENTIRE STEERING SYSTEM WHICH COSTS OVER $2100. IN CONCLUSION, WHY AM I NOW $2100 POORER AFTER REPLACING POWER STEERING IN A VEHICLE WITH LESS THAN 60,000 MILES WHEN CLEARLY THERE IS AN ISSUE WITH FORD'S POWER STEERING THAT SHOULD WARRANT A RECALL ON THE FOCUS AS WELL? THANK YOU FOR YOUR CONSIDERATION OF THIS COMPLAINT.

:STEERING ASSIST MALFUNCTION" ERROR ON DASHBOARD AT START UP. POWER STEERING IS NOT WORKING -- STEERING WHEEL IS LOCKED UP. THIS HAPPENED 3 TIMES AT STARTUP. CAR HAS 79,399 MILES. TOOK TO DEALERSHIP AND THEY INFORMED ME THAT ELECTRONIC STEERING GEAR MECHANISM AND RACK NEED TO BE REPLACED AT A COST OF $1,800 AND ALIGNMENT FOR $99.95. I AGREED TO HAVE DEALERSHIP DO THE WORK AS I WAS TOO SCARED TO DRIVE THE CAR. THIS SEEMS LIKE A WIDESPREAD AND DANGEROUS ISSUE THAT IS VERY COMMON WITH THIS MODEL, WHY ISN'T THERE A RECALL?

MY 2012 FORD FOCUS SEL HAS TURNED OFF COMPLETELY WHILE DRIVING MULTIPLE TIMES ON THE HIGHWAY AND FREEWAY, I HAVE BEEN STRANDED MULTIPLE TIMES DURING THE DAY AND NIGHT DUE TO IT SHUTTING OFF RANDOMLY. I HAVE BEEN STRANDED IN PARKING LOTS MULTIPLE TIMES DUE TO THE CAR NOT ALLOWING ME TO GO IN REVERSE. I HAVE REPLACED THE CAR BATTERY MULTIPLE TIMES! MY GAS CAP HAS POPPED OFF WHILE PUTTING IN GAS, I HAVE FAULTY WINDSHIELD NOZZLES WASHING SYSTEM NO LONGER SPRAY WATER, I HAVE A FAULTY BACK LIGHT I HAVE REPLACED THE BULBS MULTIPLE TIMES EVERY FEW MONTHS. THE HEATING AND AIR CONDITIONER WILL SOMETIMES WORK. THE COLOR LIGHTING IN THE CAR NO LONGER WORKS, ON THE SUN VISOR THE MIRROR COVER HAS POPPED OFF ON ITS OWN. THE CAUSE OF ALL THESE PROBLEMS ARE UNKNOWN I BELIEVE THE CAR WAS ENTIRELY BUILT POORLY WITH NO THOUGHT PROCESS WHAT SO EVER. I HAVE NEVER DRIVEN A CAR WITH SO MANY PROBLEMS LET ALONE SUCH A DANGEROUS DEADLY CAR. THESE ISSUES CONTINUE TILL THIS DAY AND I AM STILL STUCK PAYING FOR A CAR THAT IS COMPLETELY NOT WORTH MY MONEY OR MY LIFE.

POWER STEERING WOULD FAIL UNEXPECTEDLY. AT TIMES WHILE DRIVING. ONLY REMEDY WAS TO REPLACE.

WHEN STARTING THE CAR, BEFORE DRIVING, "STEERING ASSIST MALFUNCTION" COMES ON THE SCREEN AND THE STEERING WHEEL WILL NOT TURN. THIS HAPPENS A COUPLE OF TIMES A DAY AND I FEAR THIS WILL IMPAIR THE ABILITY TO TURN DURING DRIVING OR WHEN STARTING MY COMMUTE. I FOUND RESTARTING THE CAR A FEW TIMES ELIMINATED THIS ERROR.

WHILE DRIVING, WOULD HEAR LOUD POPPING SOUND FROM SPEAKERS AND RADIO WOULD CUT OUT COMPLETELY. WOULD HAVE TO RESTART CAR TO GET RADIO TO WORK. POPPING SOUND IS SO SUDDEN AND SO LOUD IT LITERALLY SCARES ME WHILE I'M ON THE ROAD. THIS IS A POTENTIAL HAZARD AS I COULD EASILY CAUSE AN ACCIDENT FROM BEING STARTLED BY THE SOUND THESE SPEAKERS MAKE. SEVERAL OTHER FORD DRIVERS HAVE EXPRESSED HAVING THIS SAME ISSUE.

POWER STEERING FAULT HAS BEEN COMING ON AND OFF FOR SEVERAL MONTHS. AN ENGINE RESTART NORMALLY RESETS LIGHT. ON OCTOBER 23, 2018, THE POWER STEERING LIGHT CAME ON WHILE IN MOTION AND COMPLETELY DISABLE MY ABILITY TO CONTROL THE CAR. THE VEHICLE IS NOW PARK AND CANNOT BE DRIVEN.

WHEN I AM STARTING MY CAR I GET A MESSAGE THAT SAYS STEERING ASSIST MALFUNCTION SERVICE REQUIRED AND I CAN NOT TURN MY STEERING WHEEL AT ALL.

POWER ASSIST STEERING FAULT COMES AND GOES, AS WELL AS STEERING. THIS IS EXTREMELY DANGEROUS, NEEDS TO BE ADDRESSED.

UPON IGNITION A MESSAGE 'STEERING ASSIST FAULT SVC REQUIRED' SOMETIMES APPEARS AND THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. PROBLEM IS USUALLY REMEDIED BY TURNING OFF THE ENGINE AND RESTARTING BUT CAN SOMETIMES TAKE THREE TRIES. PROBLEM WAS INTERMITTENT BUT IS BECOMING MORE FREQUENT. SO FAR IT ONLY HAPPENS WHEN THE VEHICLE IS PARKED ON LEVEL GROUND AND SLIGHTLY INCLINED DRIVEWAYS. ONLINE RESEARCH SUGGESTS BAD PLACEMENT OF THE STEERING MODULE IS CAUSING INTERNAL ELECTRONICS TO OVERHEAT AND DEVELOP FAULTS.

STEERING ASSIST MALFUNCTION ON FORD FOCUS 2012 MODEL. THIS ERROR WOULD COME UP PERIODICALLY OVER THE LAST 6 MONTHS, BUT WOULD GO AWAY WHEN RESTARTING THE VEHICLE. NOW THE ERROR COMES ON EVERY TIME THE VEHICLE IS STARTED. THE POWER STEERING IS COMPLETELY OUT. DRIVEN ABOUT 2000 MILES SINCE ERROR FIRST NOTICED. MILEAGE NOW 116,895.

ON 3 OCCASIONS WHILE DRIVING DOWN A SIDE STREET WITH A SPEED LIMIT OF 35MPH, A POWER STEERING ASSIST FAULT NOTIFICATION APPEARED. ON ONE OCCASION IT PREVENTED MY BRAKE PEDAL FROM ENGAGING THE BRAKES. THE PARKING BRAKE STILL WORKED. THE VEHICLE HAS A 3RD PARTY WARRANTY THROUGH THE DEALER I BOUGHT IT FROM, WHEN TAKEN TO THEIR MECHANICS IT WAS STATED THAT THEY COULD FIND NO TRACE OR CAUSE OF THE ISSUE AND COULD NOT REPLICATE.

I ALMOST GOT INTO A CAR ACCIDENT DUE TO THE DEAFENING NOISES COMING OUT FROM THE SPEAKERS WHILE I WAS DRIVING. IT SOUNDED LIKE FIRECRACKER GOING OFF NEXT TO MY EARS. I WAS STARTLED AND TRYING TO GET OFF THE FREEWAY TO FIX THE PROBLEM. DUE TO THE DISTRACTION FROM THE NOISES, NEITHER DID I FLICK THE TURNING SIGNAL NOR DID I HEAR THE HONKING FROM THE VEHICLES BEHIND ME. DEALER UNABLE TO FIX THE PROBLEM, AND ASKING FOR $783 TO REPLACE THE RADIO. THERE ARE LOT SIMILAR COMPLAINTS LIKE THIS, THEY NEED TO MAKE A RECALL ON ALL DIGITAL SIGNAL PROCESSOR MODULE.

STEERING ASSIST MALFUNCTION-SERVICE REQUIRED KEEPS COMING ON. WHEN IS A RECALL COMING. SCARED THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE TO TURM THE CAR OFF AND ON THEN WAIT TIL IT DECIDES IT WANTS TO MOVE. AFRAID THE STEERING WILL LOCK WHILE DRIVING. SO FAR IT HAS ONLY HAPPENED WHILE STATIONARY BUT HAS CAUSED PROBLEMS WHEN DRIVING IN REVERSE TO GET OUT OF A PARKING SPACE.

AFTER MULTIPLE ISSUES \RECALLS WITH THE TRANSMISSION THE CAR STILL IS NOT RUNNING RIGHT. IT TAKES SOMETIME FOR THE VEHICLE TO START AND ONCE IT DOES IT SHUDDERS ON ACCELERATION. NOW I AM BEING TOLD BOTH THE FUEL PUMP AND THE CLUTCH NEED TO BE REPLACED. BASED ON EVERYTHING I AM READING THERE ARE QUITE A FEW FAULTY PARTS IN THESE VEHICLES THAT SHOULD BE RECALLED.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE "STEERING ASSIST MALFUNCTION" DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED WHILE DRIVING DOWN THE ROAD. THE VEHICLE WAS TAKEN TO PACIFICO FORD (LOCATED AT 6701 ESSINGTON AVE, PHILADELPHIA, PA, (267) 233-6945) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

MY HUSBAND AND I PURCHASED A BRAND NEW 2012 FORD FOCUS IN APRIL 2012. NOT EVEN A YEAR AFTER PURCHASING THE TRANSMISSION STARTED STUDDERING/SLIPPING. WHEN YOU GO TO TAKE OFF IT ACTS AS IF IT DOESNT WANT TO SWITCH OUT OF GEARS. THERE HAVE BEEN A COUPLE OF TIMES WE HAVE BEEN JUST DRIVING DOWN THE ROAD AND IT HAS COMPLETELY BOGGED DOWN AND THE ENTIRE CAR SHUTS OFF. AS SOON AS WE REALIZED SOMETHING WAS WRONG WE TOOK IT TO DEALERSHIP WHERE WE PURCHASED AND THEY INFORMED US OF A RECALL PERTAINING TO THE TRANSMISSION CONTROL MODULE. IT HAS BEEN IN AND OUT OF SHOP SEVERAL TIMES FOR THIS REASON AND IS STILL NOT FIXED. WE WERE JUST RECENTLY INFORMED BY THE DEALERSHIP THAT THE RECALL WILL NEVER BE 100% FIXED. IT WILL ALWAYS BE AN ISSUE. WE PROCEEDED TO TRADE CAR IN DUE TO THE CONSTANT WORRY OF THE RECALL. AS WE ARE GETTING A TRADE IN QUOTE ON THE CAR WE ARE INFORMED THAT THE CAR IS WORTH WAY LESS BECAUSE OF THE RECALL WHICH PUTS US UPSIDE DOWN IN THE CAR LOAN SO NOW WE HAVE NO OPTIONS TO TRADE IN BECAUSE THERE IS A $4,000 DIFFERENCE IN THE TRADE IN VALUE VS WHAT THE CAR COULD BE WORTH IF THERE WERE NO RECALL. WE WERE BASICALLY TOLD THAT THE CAR IS TRASH DUE TO THE RECALL ON THE TRANSMISSION..SO NOW WE ARE STUCK WITH A CAR THAT HAS A SERIOUS RECALL THAT WILL NEVER BE FIXED. FORD DOESNT WANT TO MAKE IT RIGHT. THIS CAR WAS BOUGHT BRAND NEW AND WE HAVE HAD SO MUCH TROUBLE WITH THE TRANSMISSION. NO CAR AT 6 YEARS OLD SHOULD HAVE TRANSMISSION PROBLEMS. FORD SHOULD BE LIABLE. WE TRUSTED THEM WI

WHILE DRIVING DASHBOARD LIGHTS AND GAUGES TURN OFF RADIO TURNS ON AND OFF AND UNABLE TO OPERATE OR TURN OFF IT STAYS ON WITH EXTREMELY LOUD STATIC.CARS TURNS OFF WHILE IN MOTION ON A HIGHWAY AND STREET. WE PUSHED IT TO SAFETY THEN ATTEMPTED TO TURN IT BACK ON AND IT DID. TODAY WE TOOK IT TO A FORD DEALER THE REP HOOKED IT UP TO THE DIAGNOSTIC MACHINE NO PROBLEM WAS WAS FOUND. THEN LATER THAT DAY IT DID IT AGAIN. WE TOOK IT BACK NOW THEY SAY ITS THE COMPUTER SYSTEM THAT CONTROLS COMPUTER PROGRAMMING FOR THE CAR. GRANTED THEY HAD NOT HOOKED IT UP TO THE DIAGNOSTIC MACHINE AND THE COST WOULD $800. THIS CAR IS NOT EVEN 6 YEARS OLD THIS IS A BIG CONCERN /LIABILITY WHEN YOU HAVE THE DASH LIGHTS AND GAUGES, THE RADIO TURNING OFF AND ON . THE CAR IS SHUTTING OFF IN MID MOTION. I CALLED FORD TODAY THE REP SAID NOTHING WE CAN DO NO OTHER REPORTS ABOUT THOSE SYMPTOMS HAVE BEEN REPORTED. YES THE REP SAID SYMPTOMS. BUT OTHER REPORTS HAVE BEEN MADE ON BLOG CHATS. SAME OR SIMILAR ISSUES. I HAVE MAJOR CONCERNS WHEN A CAR IS SHUTTING DOWN WHE DRIVING THAT IS DEFINITELY SOMETHING TO WORRY ABOUT. 2012 FORD FOCUS COST $21000.00 6 YEARS OLD NEEDING MINOR REPAIRS WEAR AND TEAR UNDERSTANDABLE TIRE $50 WINDSHIELD WIPERS $30 ETC ELECTRICAL COMPUTER PROGRAMMING MAJOR REPAIR BIG PROBLEM SINCE POTENTIALLY YOUR CAR CAN SHUT DOWN IN THE MIDDLE OF A HIGHWAY AND YOU A CAN CAUSE AN ACCIDENT OR WORSE DIE. $800 IS A LOT OF MONEY TO GET A REPAIR DONE FOR 6 YEAR OLD CAR.