MY RIGHT PASSENGER DOOR WILL NOT CLOSE. THERE WAS A PAST RECALL FOR ANOTHER DOOR NOT CLOSING. I HAD THAT REPAIRED BUT NOW IT HAS HAPPENED AGAIN.
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
BOUGHT THE 2012 FORD FOCUS USED IN 2016. IT SHUDDERED WHEN ENTERING THE ROADWAY AFTER STOPPING AND ALSO WHEN GOING UPHILL. DEALER SAID THE CAR HAD TO GET USED TO ME AS A DRIVER. AFTER MANY COMPLAINTS, THEY DID SOMETHING NON-MECHANICAL TO ADJUST IT. REPROGRAMMING, MAYBE. ONCE IT WAS OUT OF ITS LIMITED WARRANTY, THEY SAID IT NEEDED A NEW CLUTCH KIT, WHICH WAS $1500. THE SHUDDERING STOPPED. LAST MONTH, SHORTLY AFTER LEAVING MY DRIVEWAY, THE CAR JERKED FORWARD AND THE CHECK ENGINE LIGHT CAME ON. I PULLED INTO A NEIGHBOR'S DRIVEWAY TO TURN AROUND AND GO BACK HOME AND IT WOULDN'T GO IN REVERSE. HAD IT TOWED TO THE DEALER. THE TCM WAS REPLACED. THIS MONTH, I PULLED INTO MY DRIVEWAY, PUT THE CAR IN PARK, WENT TO TAKE THE KEYS OUT OF THE IGNITION AND SAW A MESSAGE THAT SAID THE CAR WAS NOT IN PARK. OK. THE ENGINE WAS OFF, I COULD REMOVE THE KEYS FROM THE IGNITION. THE GEAR SHIFT LEVER WAS IN PARK. THE DASHBOARD DISPLAY SAID THE CAR WAS IN DRIVE. I TOOK MY FOOT OFF THE BRAKE AND THE CAR STARTED DRIFTING DOWN THE DRIVEWAY. I PUT THE PARKING BRAKE ON. THE CAR WOULD NOT START. HAD IT TOWED TO THE DEALER. THEY SAID THE SHIFT LINKAGE HAD COME LOOSE FROM SOCKET. THIS IS THE WORST CAR I'VE EVER OWNED. THERE IS NO WARNING THAT A PROBLEM IS ABOUT TO OCCUR. THE CAR JUST CEASES TO FUNCTION. I'M VERY LUCKY THAT I WAS IN MY DRIVEWAY, OR CLOSE TO HOME WHEN THE CAR DIED BOTH TIMES. I'M AFRAID TO DRIVE THIS CAR AND HAVE 2 YEARS LEFT TO PAY IT OFF.
MULTIPLE ISSUES CAR DISENGAGED FROM TRANSMISSION WHEN ON HIGHWAY. RPM SHOT WAY UP BUT CAR NOT ENGAGING TO TRANSMISSION. HAD TO PULL OVER (COAST) TO SIDE OF HIGHWAY WITH NO POWER TRAIN. REQUIRED MAJOR DPS6 REPLACEMENT AT FORD DEALER IN PARK CITY UTAH INITIALLY WHEN PURCHASED CAR WOULD ROLL BACKWARDS WHEN IN FORWARD GEAR, THE CAR STILL DOES THIS AND WILL ALL ROLL FORWARD WHEN IN BACKWARD GEAR. CAR STILL CONSTANTLY STUTTERS WHEN MOVING FORWARD FROM STOP. JERKING MOTIONS. I CALLED FORD CUSTOMER TO COMPLAIN AND ADVISED. THEY TOLD ME NOTHING COULD BE DONE IN 2012. I ASKED TO PUT ON RECORD 'THE CAR ROLLS BACKWARDS WHEN IN GEAR' WHEN ON ANY INCLINE. THERE IS CHILDREN IN MY NEIGHBORHOOD! ANOTHER COMPLAINT LOGGED 2/22/17 1-800-392-3673 WITH FORD. THE TCM WAS REPAIRED AND A COMPLETE TRANSMISSION OVERHAUL WAS DONE IN SUNNYVALE CA.
THIS CAR HAD MULTIPLE TRANSMISSION ISSUES AND TAKEN TO FORD FOR EXPENSIVE REPAIRS THAT NEVER SOLD THE ISSUES. THE TRANSMISSION WOULD OFTEN HESITATE WHEN TRYING TO ACCELERATE. OTHER TIMES IT WOULD LEACH FORWARD WHILE STOPED. IT WAS PLAGUED WITH ISSUES AND AFTER SPENDING THOUSANDS AT FORD WITH NO RESOLUTION WE SOLD THE CAR SO NOT TO HAVE TO DEAL WITH IT ANYMORE.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE 'TRANSMISSION OVERHEATING' MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO FORD OF OCALA (2816 NW PINE AVE, OCALA, FL) AND THE TRANSMISSION CONTROL MODULE WAS REPLACED. THE FAILURE WAS REMEDIED, BUT EVENTUALLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
ALMOST KILLED MY SELF WHEN LURCHED INTO INTERSECTION BECAUSE CLUTCH ACTED UP, SOMETHING IT HAS DONE SINCE NIGHT USED. I TRUSTED FORD, HAD NO IDEA OF TRANSMISSION PROBLEMS. TRANNY HAS BEEN DONE TWICE AT FORD, NO LUCK STILL BAD. MAD AS HELL.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE HORN STARTED TO FAIL PERIODICALLY AND THEN STOPPED WORKING COMPLETELY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
MY CAR SHUTTERS AND SHAKES WHEN I'M ACCELERATING. GOING FROM A DEAD STOP IS THE WORST. I'VE TAKEN MY CAR IN AND THERE IS NO RESOLUTION AS OF TODAY. FORD KNOWS OF ALL OF THESE ISSUES AND KNEW OF THEM BEFORE MY CAR WAS MANUFACTURED. MY EXTENDED WARRANTY RUNS OUT NEXT MONTH AND WILL BE ON THE HOOK FOR ANY FUTURE DAMAGES TO MY CAR.
GRINDING SOUND WHEN SHIFTING FROM 1ST TO 2ND GEAR AND SURGING.
THE 2012 FORD FOCUS HAS HAD TRANSMISSION PROBLEMS FOR YEARS. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP NUMEROUS TIMES ONLY TO HAVE ISSUES RETURN IN 6 TO 10 MONTHS. THERE IS NO FIX FOR THIS ISSUE. THIS VEHICLE ROLLS BACKWARDS WHEN STOPPED, SHUDDERS AND SHAKES DURING ACCELERATION, INABILITY TO MOVE FORWARD ON AN INCLINE, AND VIBRATION DURING ACCELERATION. WHEN TAKING IT IN FOR REPAIR I WAS TOLD THE WARRANTY EXTENDED AND THERE WOULD BE NO WORRIES ABOUT HAVING THE CAR FIXED IN THE FUTURE. UNBEKNOWNST TO ME THIS WAS THE CASE UNTIL WE REACHED 100,000 MILES. WE HAVE FELT TRAPPED IN THIS CAR DUE TO THE FACT THAT IT HAS LIMITED VALUE AS A TRADE IN OR AS SCRAP. RECENTLY, THE CAR WOULD START BUT WOULD NOT SHIFT INTO GEAR. WHILE ON THE ROAD IT WOULD DROP OUT OF GEAR AND THE SHIFT WOULD BE FROZEN. I WOULD HAVE TO COAST TO THE SIDE OF THE ROAD AND THROUGH A SERIES OF TURNING THE CAR OFF AND ON IT WOULD EVENTUALLY WORK. OVER THE COURSE OF SHORT TRIPS (5 TO 10 MILES) WE HAD THIS HAPPEN ON SEVERAL OCCASIONS OVER THE COURSE OF OUR DRIVE. THE CAR WAS TAKEN TO A LOCAL CAR REPAIR SHOP AND THEY REFERRED US TO A FORD DEALERSHIP. AT THIS POINT WE DECIDED TO INVEST NO MORE INTO THIS AUTOMOBILE. IT NOW SITS IN MY DRIVEWAY AND CANNOT BE DRIVEN ON THE ROAD.
I OWN A 2012 FORD FOCUS SE THAT CONTINUES TO DISPLAY ISSUES WITH THE TRANSMISSION. THIS INCLUDES DELAYED ACCELERATION, JERKING, AND BUCKING. WHILE I WAS DRIVING ON THE FREEWAY A COUPLE OF YEARS AGO THE TRANSMISSION CONTROL MODULE FAILED RESULTING IN THE VEHICLE UNABLE TO SHIFT PROPERLY. THIS ENDANGERED BOTH MY LIFE AND THE LIVES OF THE OTHER PASSENGERS IN THE VEHICLE. MY FORD FOCUS HAS BEEN IN FOR SERVICE MULTIPLE TIMES AT DIFFERENT LOCATIONS TO INCLUDE THE DEALERSHIP PURCHASED FROM. THE VEHICLE HAS BEEN SERVICED BOTH UNDER THE ORIGINAL WARRANTY AND THE EXTENDED WARRANTY AND STILL DISPLAYS ISSUES WITH THE TRANSMISSION. I AM HAVING A HARD TIME UNDERSTANDING WHY THERE IS AN EXTENDED WARRANTY IF EVEN AFTER I CONTINUE TO EXPLAIN WHAT IS HAPPENING WITH THE VEHICLE THE DEALERSHIPS ARE NOT ABLE TO SOLVE THE PROBLEM. MY CONCERN IS MY SAFETY AND WHAT FORD MOTOR COMPANY PLANS TO DO. YOU ASK FOR A DATE AS TO WHEN THIS HAPPENED BUT IT HAS BEEN ONGOING SINCE I PURCHASED THE CAR IN 2012. I LOOK FORWARD TO HEARING SOMETHING OTHER THAN THE SAME LINES I HAVE HEARD FOR THE PAST 7 YEARS REGARDING MY VEHICLE.
HAVE BEEN UNDER A RECALL REGARDING THE TRANSMITION ON MY 2012 FORD FOCUS FOR 7 YEARS. HAVE BEEN VERY PATIENT DEALING WITH THE DEALERSHIP. THEY'VE TOLD ME THAT THE PARTS ON BACK ORDER, DID A COMPUTER FIX MULTIPLE TIMES AND TOLD ME TO DRIVE THE CAR AS IS... STOPPED ANSWERING MY CALLS ETC... CALLED FORD CUSTOMER SERVICE MULTIPLE TIMES AND BEEN TOLD TO GO BACK TO THE DEALERSHIP... CALLED FORD CUSTOMER SERVICE AGAIN TODAY ONLY TO BE TOLD THEY WILL NOT STAND BEHIND THEIR CONTRACTED DEALER... I'VE BEEN IN MULTIPLE TIMES TOO HAVE IT FIXED AND ITS BEEN WORSE AFTER EACH TIME. IT'S STUTTERING WHILE DRIVING, BUNNY HOPPING WHILE ACCELERATING, MAKING GRINDING NOISES, IT'S ALMOST IMPOSSIBLE TO DRIVE UP A STEEP HILL DUE TO THIS, IS ALMOST IMPOSSIBLE TO GET INTO A FREEWAY AND GET UP TO SPEED QUICKLY ENOUGH TO KEEP FROM GETTING HIT. I'VE BEEN REAR ENDED DUE TO THE STUTTER... ITS NOT SAFE. NOW AFTER CONTACTING FORD AND THE DEALERSHIP FOR THE HUNDREDTH TIME I'M TOLD THERE'S NOTHING THEY WILL DO TO FIX THIS PROBLEM.
POWER STEERING FAILURE AT STARTUP. INITIALLY, THIS WAS INTERMITTENT AND RESTARTING THE CAR WOULD SOLVE THE ISSUE. THE POWER STEERING IS FAILING WHILE ACTUALLY DRIVING. THE RIDICULOUS PART IS I AM ONE OF OVER 700 COMPLAINTS AND NOBODY HAD REQUIRED A RECALL TO FORD. THIS IS RIDICULOUS AND THIS ISSUE WILL CAUSE MORE AND MORE LOSS OF LIFE AS IT OCCURS MORE FREQUENTLY. THIS SHOULD BE A RECALL FOR SURE. IT IS A OBVIOUS MANUFACTURER DEFECT.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE FAILURE WAS EVIDENT RIGHT AFTER THE VEHICLE WAS REFUELED OR IF THE FUEL IN THE VEHICLE WAS LOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
THR POWERTRAIN WENT BAD AGAIN. THIS WOULD MAKE IT THR 3RD TIME AND FORD WILL NOT REPLACE IT BECAUSE THE VEHICLE HAS OVER 100000 MILES.
MY RECENTLY PURCHASED 2012 FORD FOCUS WITH'19,000 MILES' JUST COST ME 1,437.14 TO REPLACE THE CLUTCH!!! THIS IS DUE TO A FORD MANUFACTURING MISTAKE THIS SHOULD NEVER HAPPEN ON AN AUTOMATIC DRIVE VEHICLE WITH LESS THAN 20,000 MILES ON THE VEHICLE!!!???? I WILL NEVER BY ANOTHER FORD VEHICLE AGAIN. I WILL TELL EVERYONE IN EARSHOT IF ME A THAT EVENS MENTIONS CONSIDERING BUYING A FORD TO NOT UNDER ANY CIRCUMSTANCES BUT THAT BRAND. FORD HAS THE WORST CUSTOMER SERVICE RATINGS EVER! I HIGHLY RECOMMEND DOING THERE RESEARCH BEFORE EVEN WAITING THERE TIME TO GO TO A FORD DEALERSHIP!! BIGGEST RIP OFF CAR COMPANY BY FAR!! THUS PROBLEM NEVER SHOULD HAVE HAPPENED AND FORD SHOULD OF STEPPED UP AND DONE THE RITE THING BY ITS CUSTOMERS!! NEVER AGAIN!! I WILL BE TELLING EVERYONE WHAT A RIP OFF YOU PEOPLE ARE!! HOW DO YOU SLEEP AT NIGHT KNOWING THAT PEOPLE'S LIVES ARE IN DANGER DRIVING THIS VEHICLE!!
AFTER RECEIVING RECALL INFORMATION, REGARDING RECALL 18S32, THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIR IN MID-NOVEMBER 2018. THE DEALERSHIP ADVISED THAT THE RECALL WAS REMEDIED. IN MAY OF 2019 THE VEHICLE DISPLAYED SIGNS THAT THE ISSUE WAS NOT RESOLVED. FOR EXAMPLE, USING EXCESSIVE AMOUNTS OF GASOLINE AND EMPTYING THE TANK WHILE THE GAUGE WAS SHOWING FUEL WAS PRESENT; ALSO, THE VEHICLE WOULD STOP MOVING WHILE ENGINE WAS STILL RUNNING. AFTER BEING DIAGNOSED BY TWO DIFFERENT DEALERSHIPS, THE MOST PRESENT DIAGNOSIS IS THAT RECALL 18S32 IS THE ISSUE AND NOW FORD IS REFUSING TO FIX THE VEHICLE. THE CAR HAD TO BE TOWED FIVE HOURS FROM THE LOCATION, DUE TO SAFETY CONCERNS, TO A DEALERSHIP WHO DIAGNOSED THAT THE RECALL HAD NOT BEEN RESOLVED ONLY TO BE INFORMED THAT FORD REFUSED TO COVER THE EXPENSE OF THE RECALL.
THE DOOR LATCH ON THE PASSENGER SIDE JUST QUICK WORKING. THE DOOR JUST FLYS OPEN. THANK GOD MY FIANCE WAS ONLY IN THE PARKING LOT WHEN THIS HAPPENED. THE DOOR WILL SHUT BUT WILL NOT LATCH. AFTER DOING SOME RESEARCH, THERE IS A RECALL FOR THIS PART, BUT WHEN MY VIN IS ENTERED, MY CAR DOES NOT HAVE THE RECALL...SAME YEAR MAKE AND MODEL. IT HAS TO BE THE SAME DOOR LATCH? PLEASE HELP WITH THIS, THIS WAS VERY DANGEROUS AND CAN'T HAPPEN TO ANYMORE PEOPLE!
POWER STEERING FAILURE AT STARTUP. INITIALLY, THIS WAS INTERMITTENT AND RESTARTING THE CAR WOULD SOLVE THE ISSUE. EVENTUALLY, THE POWER STEERING FAILED COMPLETELY DESPITE RESTARTING THE CAR. THE POWER STEERING FAILED ONLY ON STARTUP, NOT WHEN DRIVING.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CPA05 VAPOR CANISTER PURGE SOLENOID FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED QUICK LANE AT BRIARWOOD FORD (LOCATED AT 7070 E MICHIGAN AVE, SALINE, MI 48176, (734) 429-8888) AND WAS INFORMED THAT THERE WOULD BE A DIAGNOSTIC FEE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY WAS UNSUCCESSFUL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 122,034.
1ST TIME - WHILE DRIVING ON THE HIGHWAY THE STEERING WHEEL LOCKED UP AND I WAS UNABLE TO TURN LEFT OF RIGHT. THIS WAS DANGEROUS AS IT LOCKED UP WHILE TRYING TO SWITCH LANES. STAYING IN THE LANE AND COMING TO A LIGHT I TURNED THE CAR OFF THEN ON, AND IT WENT BACK TO NORMAL. MONTHS LATER 2ND TIME - MY CAR WAS STATIONARY IN A SHOPPING CENTER PARKING LOT. WHEN TURNING ON MY CAR TO BACK OUT AN ALERT TURNED ON SAYING STEERING ASSIST MALFUNCTION, AND I WAS UNABLE TO TURN MY WHEEL LEFT OR RIGHT. AFTER TURNING MY CAR OFF AND ON A FEW TIMES I WAS THEN ABLE TO TURN MY WHEEL. 3RD TIME - MY CAR WAS STATIONARY AND PARKED ON THE STREET. (LATER THE SAME DAY) WHEN TURNING ON MY CAR TO PULL OFF AN ALERT TURNED ON SAYING STEERING ASSIST MALFUNCTION, AND I WAS UNABLE TO TURN MY WHEEL LEFT OR RIGHT. THIS TIME I HAD TO DRIVE HOME WHEN IT BEING SUPER HARD TO TURN.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. ONE YEAR AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR. THE CONTACT CALLED ZEIGLER FORD PLAINWELL AT 269-685-5801 (LOCATED AT 1260 M-89, PLAINWELL, MI 49080) WHERE THE RECALL REPAIR WAS PERFORMED. THE TECHNICIAN INFORMED THE CONTACT THAT IT SOUNDED AS IF THE CANISTER IN THE FUEL TANK WAS FRACTURED. THE TECHNICIAN STATED THAT THE PART WAS ALREADY REPAIRED PER THE RECALL AND WOULD NOT BE COVERED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
THERE WAS RECALL 18S32 ISSUED BY FORD TO FIX FUEL FUEL TANK PURGE VALVES. MY CAR HAD STALLED FOR THIS VERY REASON AND I HAD IT TOWED TO DEALERSHIP TO HAVE FIXED. PICKED IT UP AND PROBLEM HAPPENED AGAIN. DEALERSHIP ALREADY CLOSED TICKET. BROUGHT CAR BACK IN TO HAVE RESOLVED, THEY SPENT TWO WEEKS ADVOCATING TO FLORD FOR ME THAT THE ISSUE COULD BE RESOLVED BY REPLACING FUEL TANK AND PROBLEM WAS A DIRECT RELATION TO RECALL. FORD DENIED CLAIM AND FORD RESPONSE TO CUSTOMER WAS TO KEEP CAR HALF FULL WHICH WAS A QUOTE THEY MADE ABOUT THE ORIGINAL RECALL. FUEL TANK NEEDS REPLACEMENT AND FORD IS REFUSING TO FIX THE RECALL ON MY CAR AND DEALERSHIP IS NOT TAKING RESPONSIBILITY FOR CLOSING THE TICKET AND ENSURING THE RECALL WAS FIXED. I OPENED A CLAIM WITH FORD YESTERDAY. I DON'T UNDERSTAND AS THIS IS A SAFETY ISSUE AND ITS A MATTER OF TIME BEFORE IT GETS EVEN WORSE ESPECIALLY WHEN WE ARE DEALING WITH A SERIOUS FUEL ISSUE. FORD IS TELLING ME TO KEEP IT HALF FULL JUST LIKE THEY SAID WITH THE ORIGINAL RECALL AND I DONT UNDERSTAND WHY THEY ARE NOT ADDRESSING THIS SERIOUS SAFETY ISSUE THAT IS A DIRECT RESULT OF THE RECALL. I AM ATTACHING THE PAPERWORK FROM THE DEALERSHIP. PLEASE HELP ME AS FORD DID THE SAME THING WITH THE TRANSMISSION RECALL. I BROUGHT IT IN AND THEY NEVER FIXED IT AND REFUSED TO ADDRESS IT AGAIN. I'M NOT THE ONLY ONE WHO IS IN THIS SITUATION AND FORD ISSUES RECALLS AND TAKES NO RESPONSIBILITY WITH ENSURING THAT THE REPLACEMENTS NEEDED ARE FUNCTIONAL. I CANNOT AFFORD ANOTHER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND WOULD NOT RESTART. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED ALONG WITH THE GEAR THAT WAS SELECTED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT'S FATHER LINKED THE VEHICLE UP TO HIS DIAGNOSTIC MACHINE, WHICH INDICATED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE CONTACT CALLED CHENOWETH FORD (1564 E PIKE ST, CLARKSBURG, WV 26301) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 71,100.
CANISTER PURGE VALVE WAS NOT REPLACED DURING RECALL. BECAUSE A WEEK AFTER I TOOK THE CAR FOR RECALL, THE CANISTER PURGE VALVE WAS DIAGNOSED TO BE FAULTY.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED AND "POWER STEERING FAILED" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO VAN BORTEL FORD, INC. (71 MARSH RD, EAST ROCHESTER, NY 14445, (585) 586-4415) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC MOTOR FAILED AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
MY CAR IS VIBRATING AND WILL NOT ACCELERATE AT TIMES. I HAVE BEEN TOLD BY FORD THAT THERE IS A FAULTY CLUTCH AND SEAL THAT NEEDS TO BE REPLACED. IT WAS A PART THEY WERE AWARE WAS A PROBLEM AND THEY EXTENDED THE WARRANTY TO 7 YEARS BUT WE ARE PAST THAT TIME NOW SO THEY WILL NOT COVER THE REPAIR. THE CAR WILL LOSE FORWARD POWER AT ANY GIVEN TIME.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THE VEHICLE VIBRATED AND FAILED TO GAIN SPEED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED IN ORDER TO ACCELERATE. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244, (205) 989-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
DROVE MY CAR TO A DESTINATION AND WHEN LEAVING, I GOT IN MY CAR, STARTED THE ENGINE AND WHEN TRYING TO LEAVE, MY STEERING WAS EXTREMELY ALTERED. TRIED TO GO IN REVERSE THINKING IT MAY BE IN A RUT. SAME ISSUE, STEERING WAS NEXT TO IMPOSSIBLE. TURNED CAR OFF TO EXPLORE UNDER THE HOOD. NO POWER STEERING FLUID UNDER THE HOOD. AFTER SEARCHING THE OWNERS MANUEL AND LOOKING ON LINE SITTING IN 100 DEGREE HEAT I ATTEMPTED AGAIN AND STEERING WAS FINE. IT HAS SINCE HAPPENED AGAIN WITHIN A WEEKS TIME AND ALL I CAN THINK OF IS WHAT HAPPENS IF IT LOOSES POWER STEERING WHILE I'M ON THE FREEWAY, OR IF I HAVE MY GRAND BABIES WITH, OR IN THE MIDDLE OF A TURN? WHAT IF.... PEOPLE HAVE ALREADY LOST THEIR LIFE. WHAT'S IT GOING TO TAKE FOR FORD TO DO THE RIGHT THING.
I WAS DRIVING DOWN THE STREET STILL IN MY NEIGHBORHOOD THE STEERING WENT OUT .I THE CAR WAS ALMOST IMPOSSIBLE TO TURN ,I WAS ABLE TO GET BACK HOME THANK GOD I WASN'T IN TRAFFIC YET. WHEN I RESTARTED THE CAR IT RESET ITSELF, AND CONTINUED TO DO THE SAME TO POINT I CAN'T DRIVE IT AT ALL IT'S TOO HARD TO CONTROL WHILE DRIVING. FORD SAID IT WOULD BE 2245.00 TO FIX IT THAT THERE IS NO RECALL OR ANYTHING, THAT'S A LOT OF MONEY AND IT'S A SAFETY HAZARD I JUST DON'T UNDERSTAND WHY THIS ISN'T A RECALL I'M TRYING TO SAVE MONEY TO GET THE PROBLEM FIXED BUT IT'S HARD BEING WITHOUT YOUR CAR DEPENDING ON OTHER PEOPLE OR CATCHING A BUS THE FORD DEALERSHIP DIDN'T EVEN GIVE ME MY DIAGNOSIS REPORT EVEN THOUGH I PAID 115.00 FOR THE DIAGNOSTIC TEST THAT'S NOT RIGHT EITHER THEY GAVE ME RECEIPT SAYING I HAD ONE DONE AND THAT I DECLINED REPAIR
CAR HAS PRESSURE IN FUEL TANK AND IS STARTING TO DEFORM. THE CAR IS ALSO STALLING EVERY TIME I FILL THE GAS TANK.
POWER STEERING ASSIST FAILURE WARNING LIGHT UPON CRANKING THE CAR, STEERING WHEEL IMPOSSIBLE TO TURN BUT NOT LOCKED UP. CAR HESITATES/SPUTTERS AT ACCELERATION FROM STOP
POWER STEERING FAILURE, NO LONGER HAS POWER STEERING MAKING IT EXTREMELY DIFFICULT TO MANUER VEHICLE.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT WAS TURNING INTO HER NEIGHBORHOOD AT 15 MPH, THE STEERING WHEEL SEIZED. THE POWER STEERING INDICATOR FLASHED RIGHT BEFORE THE FAILURE. THE MANUFACTURER STATED THERE WAS NO RECALL AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE VEHICLE TOWED TO HOLMAN FORD MAPLE SHADE (571 NJ-38, MAPLE SHADE TOWNSHIP, NJ 08052, (888) 722-6721). THE VEHICLE HAD NOT YET BEEN TOWED, DIAGNOSED, OR REPAIRED. THE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE VEHICLE DROVE NORMALLY. ON ANOTHER OCCASION, WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO ROGEL FORD (LOCATED AT 26167 MS-27, CRYSTAL SPRINGS, MS 39059, (601) 892-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. FURTHERMORE, THE FRONT DRIVER SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN BACK TO ROGEL FORD WHERE THE DOOR WAS REPAIRED, BUT NOT DIAGNOSED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ALSO REPROGRAMMED THE POWER TRAIN MODULE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD SHOW FULL WHEN IT WAS SUPPOSED TO BE AT HALF A TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT ROGEL FORD REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH TRANSMISSION. *LD THE CONSUMER REQUESTED INFORMATION ON RECALLS FOR THE VEHICLE.*JS
STEERING ASSIST MALFUNCTION LIGHT CAME ON. STEERING WHEEL AUTOMATICALLY LOCKED. HUGE SAFETY ISSUE. SHOULD BE LOOKED AT IMMEDIATELY. THIS CAN CAUSE MULTIPLE ACCIDENTS AND EVEN LEAD TO DEATH.
THERE HAVE BEEN SEVERAL RECALLS FOR MY CAR REGARDING THE FUEL SYSTEM AND GAS TANK, MY CAR EXHIBITED ALL THE SAME SYMPTOMS, I TOOK IT TO A FORD DEALERSHIP THAT REFUSED TO DO THE WORK UNLESS I PAI'D $2,000 FOR AN EXPIRED PREVIOUS RECALL FOR A DIFFERENT ISSUE THAT WAS UNRELATED. THEY CLAIMED WITHOUT DOING THAT WORK IF THEY DID THIS WORK THE CAR WOULDN'T WORK AT ALL. I COMPLAINED TO FORD WHO TOLD ME DEALERSHIPS DON'T HAVE TO HONOR RECALLS AND TO KEEP TRYING OTHER DEALERSHIPS. I ASKED WHAT TO DO IF NONE WOULD DO THE WORK AND THEY SAID PAY OUT OF POCKET. WORSE YET, THE FIRST DEALERSHIP CLEARED THE RECALL AS NOT BEING NEEDED, SO NOW I HAVE A DAMAGED CAR THAT I CAN'T GET THE RECALL WORK ON THAT I CAN'T AFFORD TO DO MYSELF. I'M GOING TO JUST HAVE TO SELL THE CAR.
WHEN PARKED AND GOING INTO REVERSE, THE CONSOLE LIT UP WITH "TRANSMISSION MALFUNCTION SERVICE NOW" AND IT WOULD NOT GO INTO REVERSE. WE REPLACED THE TRANSMISSION CONTROL MODULE, BUT A FEW DAYS LATER IT WOULD NOT EVEN GO INTO GEAR.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,329.
MY CAR HORN WOULD PERIODICALLY GO OUT THEN ONE DAY IT COMPLETELY STOPPED WORKING, I DISCOVERED THIS WHEN I TRIED TO WARN A TRUCK THAT I WAS IN A LANE THE TRUCK DECIDED TO MERGE INTO. I FIRST TOOK IT TO FORD TO HAVE IT REPAIRED HOWEVER THEY NEVER COMPLETED THIS REPAIR FOR ME. I THEN GOT MY HORN REPLACED AT A FIRESTONE WHERE MY SERVICE ADVISER INFORMED ME THERE WERE NO SIGNS OF ELECTRICAL ISSUES AND THEY REALLY COULDN'T FIGURE OUT WHAT WAS WRONG BESIDES THE HORN SYSTEM. THEY STATED "HAVE POWER ALL THE WAY TO THE HORN WHEN PUSHING BUTTON ON WHEEL." SO THEY HAD TO REMOVE AND REPLACE HORN ASSEMBLY. I MENTIONED THIS TO A FORD SERVICE ADVISER, AND THEIR RESPONSE WAS "OH YEAH SOMETIMES THAT HAPPENS WITH THE FORD HORNS A SPRING BREAKS." LIKE IT WAS COMMON AND COMMON KNOWLEDGE. THIS CONCERNS ME BECAUSE IN NY YOU ARE REQUIRED TO HAVE A WORKING HORN FOR ANY INSPECTION DUE TO SAFETY. HORNS ARE ESSENTIAL TO HELP PREVENT ACCIDENTS AND PREVENT PEOPLE FROM MERGING, BACKING INTO YOUR VEHICLE ETC. THE FACT THAT FORD SERVICE KNOWS THE PROBLEM AS COMMON KNOWLEDGE SCARES AND INFURIATES ME. I WAS LUCKY AND DID NOT GET IN AN ACCIDENT, ALTHOUGH I HAD A CLOSE CALL WHERE IF THEIR WASN'T A SHOULDER TO RIDE ON A TRUCK WOULD OF MERGED INTO MY VEHICLE SINCE MY HORN HAD SUDDENLY STOPPED WORKING.
MY CAR JUST STARTED FLICKERING IN AND OUT. ALL THESE ERRORS SHOWED UP ON THE DASHBOARD. AND NOW IT WONT START
STARTED CAR AND DASH LIGHT INDICATED THE FOLLOWING MESSAGE, "TRANSMISSION MALFUNCTION. SERVICE NOW"LIKE MANY OTHERS I HAVE SEEN ONLINE.IT ALSO STATES ENGINE NEEDS SERVICE
TAKATA RECALL STARTED CAR AND DASH LIGHT INDICATED THE FOLLOWING MESSAGE, "TRANSMISSION MALFUNCTION. SERVICE NOW" ALSO GOT POWER STEERING ASSIST ERROR MESSAGE EARLIER IN THE MONTH.
I RECEIVED A RECALL LETTER IN DECEMBER 2018 STATING A RECALL ON THE CANISTER PURGE VALVE WOULD BE AVAILABLE THE FIRST QUARTER OF 2019. MY CAR HAS STALLED, HAS ISSUES WITH THIS AFFECTED PART AND CANNOT RELY ON MY VEHICLE. THE RECALL HAS NOT BEEN FULFILLED AND IT IS NOW MAY29, 2019. I HAVE AN ENGINE MALFUNCTION LIGHT THAT COMES ON EVERY TIME THE CAR IS DRIVEN. IT'S UNRELIABLE AND I DON'T FEEL SAFE WITH THE LACK OF EXCELERATION.
THE VEHICLE HAS BEEN IN THE DEALER 5 TIMES FOR TRANSMISSION RELATED ISSUES. THEY HAVE REPROGRAMMED THE PCM, TCM 3 TIMES. REPLACED THE TCM ONCE, REBUILT THE TRANSMISSION. THE CAR STILL SHOWS SIGNS OF SHUDDERING AND VIBRATION DUE TO THE TRANSMISSION SEALS LEAKING ON THE CLUTCHES. THE LAST TIME THE CAR WAS IN, THE TRANSMISSION DIDN'T "LOSE ENOUGH RPM'S" TO WARRANT REPAIR, ALTHOUGH THE DEALER AND MECHANIC STATED THE CAR SHOULD NOT DRIVE THAT WAY. NOW THE EXTENDED WARRANTY HAS EXPIRED FOR THE CUSTOMER CARE 14M01 AND FORD WILL NOT DO ANYTHING ABOUT IT AND WANTS ME TO PAY $1600.00 FOR THE REPAIR. THE CAR HAS LOW POWER, WHEN PULLING OUT ONTO THE ROADWAY IT HESITATES AND SOMETIMES IS VERY SLOW TO MOVE. THIS CAN CREATE QUITE A HAZARD WHEN PULLING OUT INTO TRAFFIC
LOSS OF DRIVE WHILE IN MOTION. I HAD TO COAST TO THE SIDE OF THE ROAD IN BUSY TRAFFIC. LIKELY WORN CLUTCH ON AUTOMATIC TRANSMISSION.
I KEEP RECEIVING A BRAKE LIGHT ERROR MESSAGE. I HAD IT REPAIRED AT THE SAME TIME AS THE HEADLIGHT. IT IS OUT AGAIN. THE MESSAGE COMES ON WHEN I START THE VEHICLE AND PERIODICALLY WHILE DRIVING.
THE HORN STOPPED WORKING BEFORE THE HEADLIGHT AND BRAKE LIGHT ISSUES STARTED.
HEADLIGHT ON THE RIGHT SIDE DID NOT WORK. THE ERROR MESSAGE WAS LOW BEAM DIP. I HAD THE SOCKET REPLACED THREE WEEKS AGO. THE HEADLIGHT WORKED FOR ABOUT TWO WEEKS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →