I STARTED MY CAR THIS MORNING TO WARM UP, I LIVE IN MAINE, SO AFTER 10 MINUTES I WANT TO GO TO WORK AND MY POWER STEERING WAS OFF , I COULDN'T TURN THE STEERING WHEEL EASILY LIKE NORMAL AND THE CAR WAS RUNNING. GOOD THING IT DIDN'T HAPPENED LATER TONIGHT ON HOCKEY 🏒 PRACTICE WITH MY SON. IT'S VERY BIG SAFETY ISSUE. PLEASE ADVISE. THANKS.
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
I WAS DRIVING MY 2012 FORD FOCUS AND THEN IT STARTED TO NOT SHIFT WHEN I WAS ON A BUSY ROAD WITH THE SPEED LIMIT 50 MPH AND GOING UP HILL. WHEN THE CAR STOPPED SHIFTING I ONLY WENT 20 MPH OR LESS. THE CAR ONLY HAS 64,500 MILES AND THE MECHANIC SAYS IT'S A BAD CLUTCH AND COMPUTER. THERE'S NO REASON FOR A CAR WITH THAT MANY MILES TO BREAK DOWN LIKE THAT EVEN IF IT'S 9 YEARS OLD. THERE'S A FLAW IN THE DESIGN OF THE TRANSMISSION AND EVERYONE IS LETTING FORD GET AWAY WITH IT. I DON'T HAVE THE MONEY TO DO THIS, DOESN'T FORD MAKE ENOUGH MONEY. THEY SHOULD'VE AT LEAST GAVE ME THE WARRANTY FOR IT.
HORN WAS ONLY WORKING INTERMITTENTLY, NOW IT DOESN'T WORK AT ALL.
MAJOR ELECTRONIC COMPONENT ISSUE. DEALING WITH THE FORD STEREO SYSTEM. HAD THE CAR FOR ROUGHLY 3 YEARS NOW, AND ABOUT A YEAR AGO, I COULD BE LISTENING TO MUSIC, OR HAVING THE RADIO TURNED OFF. AND AT RANDOM TIMES, IF I WAS LISTENING TO MUSIC, THE MUSIC WOULD CUT OFF AND THEN ALL I HEAR IS A BUNCH OF POPPING AND CRACKLING COMING FROM THE SPEAKERS. THIS HAPPENS EVEN WHEN I HAVE THE RADIO OFF! IT HAS RECENTLY GOTTEN SO BAD, THAT I WAS SO CLOSE TO GET INTO A ACCIDENT WHEN THE RADIO DECIDED TO TERRORIZE ME WITH THE OBNOXIOUS CRACKLING AND POPPING, I ENDED UP JERKING THE WHEEL BECAUSE IT SCARED THE LIVING DAYLIGHTS OUT OF ME. IT RECENTLY HAS BEEN DOING IT NON STOP, AND NOW IT HAS GOTTEN TO THE POINT THAT IT WILL BE DOING THIS, WHEN THE KEY IS NOT EVEN IN THE IGNITION. I ENDED UP PULLING THE FUSE FOR THE RADIO BECAUSE IT IS A MAJOR SAFETY ISSUE. THERE SHOULD BE NO REASON A RADIO SHOULD CUT OUT, AND START POPPING AND CRACKLING AT THE LOUDEST VOLUME POSSIBLE. IT HAPPENS EVEN WITH THE RADIO OFF. IT IS A SERIOUS SAFETY HAZARD. I HAVE ALMOST BEEN IN A FEW ACCIDENTS BECAUSE OF THIS RADIO/ELECTRICAL IUSSE. I HAVE DONE RESEARCH. AND IT IS A VERY VERY COMMON PROBLEM. THIS RADIO, CAR, OR ELECTRICAL THAT IS CAUSING THIS NEEDS TO BE REMEDIED, RECALLED, FIXED. IT IS A LIFE THREATENING ISSUE. WHEN THIS ISSUE FIRST STARTED, I HAD ROUGHLY 78,000 MILES ON THE CAR. I AM NOW AT 100,200 AND IT IS GOTTEN SO BAD. IT NEEDS TO BE RECALLED,FIXED,REMEDIED. THERE HAVE BEEN SO MANY PEOPLE COMPLAINING ABOUT THE
TANQUE ESTA DESFORME POR SEGUNDA VEZ.SE REALIZ LA PRIMERA CAMPAA 18S32 LUEGO DE 6 MESES PRESENTO EL MISMO PROBLEMA.
MY CAR WAS DRIVING PERFECTLY FINE, THEN OUT OF NOWHERE I GOT AN ERROR SAYING MY STEERING ASSIST WAS MESSED UP. I PULLED INTO A PARKING LOT BECAUSE MY STEERING WHEEL STARTED TO LOCK ON THE HIGHWAY. I TURNED MY CAR OFF, AND WHEN I TURNED IT BACK ON I GOT AN ERROR STATING THAT THERE WAS A "STEERING LOSS" AND TO "STOP SAFELY." MY STEERING WHEEL IS COMPLETELY LOCKED OUT OF NOWHERE AND IS UNABLE TO DRIVE WITH VIRTUALLY NO WARNING OR ERROR MESSAGE PRIOR TO TODAY. I LOOKED UP TO SEE IF OTHERS HAVE HAD THIS ISSUE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE FORD FOCUS WITH THIS EXACT ISSUE. FORD HAS IGNORED THIS ISSUE FOR YEARS AND NEEDS TO MAKE A SAFETY RECALL FOR AN ERROR THAT WAS MADE ON THEIR END INSTEAD OF CAUSING PEOPLE TO PAY THOUSANDS OUT OF POCKET FOR AN ERROR THAT WAS MADE BY THE DEALER.
FORD RECALL 20530, NHTSA RECALL 16V-643. CAR WAS SERVICED UNDER RECALL BUT HAS EXHIBITED ISSUE WITH DOOR OPENING SINCE RECALL SERVICE. WITHIN THE LAST 6 MONTHS THE CAR WILL GIVE A WARNING THAT THE DOOR IS AJAR WHILE DRIVING. THE ISSUE IS INTERMITTENT BUT HAS HAPPENED ON MULTIPLE OCCASIONS. CONTACTED FORD DIRECTLY AND IT WAS STATED THAT THEY WILL NOT REPAIR CAR UNDER THE RECALL. THE "WARRANTY FOR THE RECALL HAS EXPIRED" ALL REPAIRS EVEN THOUGH THEY ARE DIRECTLY RELATED TO THE RECALL WILL HAVE TO BE REPAIRED "OUT OF WARRANY". THIS IS CLEARLY A SAFETY ISSUE. A CAR DOOR SHOULD NOT OPEN WHEN TRAVELING AT 65MPH
MY CAR FAILS TO ACCELERATE WITHOUT SHUDDERING EVEN AFTER THE CLUTCH WAS REPLACED AND COMPUTER REPROGRAMMED. IT FIRST STARTED HAVING TRANSMISSION ISSUES WHEN IT HAD ONLY AROUND 60,000 MILES ON IT AND WAS AROUND FIVE YEARS OLD. EVEN AFTER BEING FIXED, MY CARS TRANSMISSION LIGHT CAME ON AND IT COASTED TO A STOP AT THE SIDE OF A BUSY ROAD. I WAS ABLE TO DRIVE IT AT JARRINGLY LOUD LOW GEAR HOME. BECAUSE I WAS TOLD IT WAS OUT OF WARRANTY THE SECOND TIME, I TOOK IT TO ANOTHER MECHANIC WHO RESET THE COMPUTER AND TOLD ME HE SUSPECTED THE TRANSMISSION ITSELF IS BAD. IT DRIVE OK, BUT WITH ASTONISHINGLY LOW POWER AND DANGEROUS FREEWAY MERGES FOR ANOTHER TWO YEARS. NOW THE SHUDDERING IS BAD AGAIN AND THE TRANSMISSION GROANING IN BETWEEN LOW GEAR CHANGES. ADDITIONALLY THE CPV ON THIS CAR WAS BAD ONCE, AND IT WARPED THE GAS PAN. THE DEALERSHIP RESET THE COMPUTER CODES CONTROLLING THE VALVE BUT NOW THE ENGINE CODE FOR THAT PROBLEM IS ON AGAIN TOO. THIS CAR FEELS UNSAFE, BUT I HAVE LITTLE ALTERNATIVES. I HAVE NOW WAY TO GET TO WORK WITHOUT IT.
WOW!!!! 874 PLUS COMPLAINTS FILED ON THE STEERING I'M LOST FOR WORDS WHEN OR WHAT IS IT GOING TO TAKE PEOPLE NHTSA .. YA I TOLD FORD AND THE DEALER WHAT I FELT AND I CAN PROMISE YOU I GOT MY POINT ACROSS NOTHING WILL EVER BE DONE BECAUSE FORD HAS SOME SMACK AND PEOPLE BELIVE IT EVEN OR GOVERNMENT . I SPOKE WITH A ENGINEER IN DETROIT AND WAS LIKE TALKING TO A BRICK WALL .I FIXED MY STEERING FAULT AND FOUND SEVERAL FACTORS TO BLAME I WILL TELL YOU LOOK INTO A SOFTWARE CALLED FORSCAN IF YOU HAVE ISSUES AND IF YOU ARE LUCKY AND HAVE NOT GET A BETTER HEAT SHIELD MADE THAT TISSUE THIN TIN THAT IS ON TOP THE RACK AND 5 POINTS OF GROUND TO PAINT REDO GRIND PAINT OFF AND USE THAT RED COATING ALSO A GROUND ON ALUMINUM DAAAAAAAA MOVE IT
THIS IS A PROBLEM RELATED TO SAFETY RECALL 18S32. FORD FOCUS 2012 STALLED AND SHUT OFF WHILE BACKING OUT OF DRIVEWAY AND WOULDN'T TURN BACK ON. I WENT TO AN INDEPENDENT CAR SHOP AND WAS TOLD THE PURGE VALVE MALFUNCTIONED AND CAUSED THE GAS TANK TO DEFORM. I CALLED MY FORD DEALER AND REQUESTED THEM TO REPLACE THE PARTS BECAUSE IT WAS THE SAME PROBLEM FROM THE 2018 RECALL. THEY CONFIRMED THAT IT WAS THE SAME ISSUE BUT SAID THEY WOULDN'T REPLACE THE PARTS FOR FREE BECAUSE THEY ALREADY CLOSED THE RECALL. HOWEVER, WHEN THEY CLOSED THE RECALL FOR ME IN 2019, THEY DIDN'T TELL ME THAT THEY ONLY REPROGRAMMED AND DIDN'T ACTUALLY REPLACE THE PARTS. IF THEY HAD REPLACED THE PARTS IN 2019, THEY WOULDN'T HAVE MALFUNCTIONED NOW. OBVIOUSLY THE FORD DEALER MUST HAVE MADE A MISTAKE WHEN ATTEMPTING TO REPAIR MY CAR AND DIDN'T ACTUALLY FIX IT. THIS IS A HUGE SAFETY ISSUE FOR FORD CARS BECAUSE THE CAR CAN STALL AND TURN OFF AT ANY TIME. EVEN IF THEY FIXED IT BACK IN 2019 (WHICH OBVIOUSLY THEY DIDN'T), IT'S NOT WORKING NOW, MEANING THEY NEED TO DO ANOTHER RECALL AND ACTUALLY SOLVE THE PROBLEM. I'M NOW STUCK DRIVING MY CAR WITH A HUGE SAFETY ISSUE UNTIL I CAN AFFORD TO PAY FOR THE REPAIRS OR UNTIL THEY REOPEN THE RECALL.
WHILE DRIVING HOME LAST NIGHT JUST AFTER EXITING THE HIGHWAY, MY STEERING WHEEL SUDDENLY BECAME STIFF AS IF IT WAS LOCKED. POWER STEERING FAULT LIGHT CAME ON. I HAD TO USE ALL MY MIGHT TO KEEP IT IN A STRAIGHT LINE JUST SO I CAN MAKE IT HOME.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. THE CONTACT TOOK THE VEHICLE TO GIBBES FORD (2840 ST MATTHEWS RD, ORANGEBURG, SC 29118) WHERE THE FAILURE WAS DIAGNOSED AS A TRANSMISSION FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VEHICLE FAILED TO START AT THE DEALER AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL AND THE TRANSMISSION WAS REPLACED AT HILBISH FORD (2600 S CANNON BLVD, KANNAPOLIS, NC 28083) HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 168,919.
I WAS INVOLVED IN A CAR ACCIDENT AND MY CAR SLIDE ACROSS A HIGHWAY, HIT A MEDIAN, AND CAME TO A STOP HITTING A TREE HEAD ON. IT DEMOLISHED THE DRIVERS SIDE AND NO AIR BAGS DEPLOYED. I UNHOOKED MY SEAT BELT AND MERELY LEANED AGAINST THE DOOR. TO MY SURPRISE, IT OPENED BY ITSELF AND I FELL OUT. CONSEQUENTLY I WAS LAYING IN THE SNOW AND MUD FOR 5 MINUTES BEFORE A GOOD SAMARITAN PULLED ME OUT OF THE MUD. I SUBMITTED MY CAR TO A FORD DEALER/BODYSHOP TO CORRECT ANY RECALLS LAST YEAR, AND I HAVE PROOF THAT THIS WASN'T DONE PROPERLY. NOW I HAVE I HURT DISK IN MY BACK AS WELL AS LITTLE MOBILITY IN MY LEFT LEG.*DT*JB
SE DESCONECTA LA VELOCIDAD MIENTRAS EST EN MARCHA EL VEHCULO (SE QUEDA EN NEUTRO)N
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING AT LOW SPEEDS IN A PARKING LOT, THE ELECTRIC POWER STEERING FAILED AS THE POWER STEERING FAULTY WARNING LIGHT ILLUMINATED. THE CONTACT LOST POWER STEERING ASSIST AND CRASHED INTO ANOTHER VEHICLE'S REAR THAT WAS PARKED. NO INJURIES WERE SUSTAINED. NO AIR BAGS DEPLOYED. NO POLICE REPORT WAS FILED. NO MEDICAL ATTENTION WAS CONTACTED. NO DAMAGES WERE MADE TO THE CONTACTS VEHICLE. NHTSA ACTION NUMBER: PE13031(ELECTRICAL SYSTEM) WAS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER NO RECALL WAS MADE TO DETERMINE VIN INFORMATION. THE VEHICLE WAS SEEN AT AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE RACK IN PINON NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER EL CAJON FORD (1595 E MAIN ST, EL CAJON, CA 92021(619) 579-8888) WAS CONTACTED AND INFORMED THE CONTACT TO SPEAK WITH FORD MANUFACTURER TO DISCUSS OPTIONS FOR REPAIR. THE FAILURE MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT TURNED AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. PARKWAY FORD (2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (877) 836-4271) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,292.
THE CAR HAS TRANSMISSION PROBLEMS SOMETHING EVERY COMMON IN THIS MAKE. THIS HAS CAUSED ME TO ALMOST GET IN SOME ACCIDENTS BECAUSE OF THE SKID CREATED BY THESE TRANSMISSION PROBLEMS. THE CAR IS VERY JUMPY AND WILL SKID WHEN THE TRANSMISSION ACTS UP. THIS HAPPENS WHILE DRIVING, ON THE MOVE OR WHEN I START TO MOVE AFTER BEING STATIONARY FOR A FEW MOMENTS.
AIR COMPRESSION INSIDE HAS ALWAYS HAD AIR COME INSIDE THE CAR NEVER BEING SEALED. CAR ENGINE OVERHEATS WHEN THEY USE THEIR OWN PRODUCTS. TIRE FAULT, THEY CLAIM THEY COULDN'T SEE IT, BUT IF THEY REALLY DO DIAGNOSTIC TEST AS THEY CHARGE, THEN THEY SHOULD SEE ALL THE CODES THAT COME UP ON FAULTS. FORD KNOWS THEY HAVE HAD ISSUES WITH THE CARS BUT WHEN YOU TAKE CAR IN THEY CLAIM THEY CAN'T SEE IT, CLAIMS TO DO A DIAGNOSTIC TEST, WHICH THEY DON'T. ASK ABOUT THE RESULTS THEY CLAIM THERE IS NO DIAGNOSTIC TEST FOR IT, BUT YET THEY SCAM WITH WARRANTY AND YOURSELF. DOORS LEAK THEY SAY IT'S NORMAL BUT IT BRINGS MOLD INSIDE THE CAR. I START IT UP TO KEEP THE BATTERY GOING AND TO FIND SOMEONE HONEST WHO WON'T CHEAT YOU, CUZ THE DEALERSHIPS ARE SCAMMING FOLKS. SAME THING NUMEROUS TIMES SO I USED THE LAST DATE.
THE ELECTRIC POWER STEERING QUIT WORKING, MAKING IT ALMOST IMPOSSIBLE TO STEER.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE IDLING, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FREESTONE FORD (1201 US-84, FAIRFIELD, TX 75840; (903) 608-9515) WHERE IT WAS DIAGNOSED WITH A STUCK CANISTER PURGE VALVE. THE CONTACT WAS INFORMED THAT THE FUEL TANK, FUEL PUMP, AND FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
I WAS DRIVING HOME AND IT STARTED TO SHIFT INCORRECTLY AND LUCKILY I WAS CLOSER TO HOME. BY THE TIME I HAD TO TURN INTO MY DRIVEWAY IT QUIT SHIFTING ALL TOGETHER. MY DOOR LOCKS DO NOT LOCK, I'VE HAD TO BUNGEE THE REAR DOORS TOGETHER. MY MIRRORS DO NOT WORK. ALSO THE FUEL GAUGE DOESN'T READ CORRECTLY.
STEERING POWER ASSIST MALFUNCTION WHEN I PUT KEY IN IGNITION AND ATTEMPTED TO EXIT A PARKING LOT, VEHICLE VERY HARD TO TURN STEERING WHEEL IN EITHER DIRECTION.
ALREADY HAVE AN OPEN INVESTIGATION WITH YOU GUYS ALREADY. I JUST WANTED TO ADD ON ANOTHER ISSUE. AFTER GETTING THE CAR SERVICED FOR TRANSMISSION ISSUES,OT SEEMS LIKE THE CAR RIDES WORSE THAN IT DID BEFORE. IT IDLES REALLY ROUGH. THE CAR SHAKES VIOLENTLY. IT'S REALLY A GAMBLE ,IN MY EYES,TO DRIVE THE CAR. I RARELY FEEL SAFE AMD TRY NOT TO TAKE MY FAMILY ANYWHERE FOR FEAR OF WHAT MIGHT HAPPEN. THERE HAVE BEEN NUMEROUS INCIDENTS WITH THESE ISSUES,THE LATEST AFAIN BEING ON 12/22/20
MY 2012 FORD FOCUS CONTINUOUSLY OVERHEATS. I'VE SEEN THAT THE COOLANT RESERVOIR REGULARLY NEEDS TO BE REFILLED. (NOW UP TO 4 TIMES A WEEK). I'VE HAD THE CAR LOOKED AT NUMEROUS TIMES AND NO ONE CAN FIGURE OUT WHAT IS GOING ON. I'VE REPLACED THE WATER PUMP,THERMOSTAT,AND THERE SEEMS TO NE NO LEAKS ANYWHERE. I'M AT MY WITS END. THIS IS A VEHICLE THAT ME AND MY FAMILY USE REGULARLY WHEN POSSIBLE. IT. THIS PAST WEEK,(12/22/2020), THE CAR OVERHEATED AND STEAM SPEWED FROM UNDER THE HOOD WHILE WE WERE ALL IN THE VEHICLE. THIS HAPPENED WHILE DRIVING HOME ON 125TH ST IN NYC. WHILE WE STOPPED TO GET PIZZA,I NOTICED STEAM BILLOWING FROM UNDER THE HOOD. CHECK IT OUT AND SAW ANTIFREEZE SPEWING OUT FROM THE FIREWALL AND LEAKING ONTO THE GROUND.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE PARKED, THE VEHICLE WAS STARTED HOWEVER, THE STEERING SEIZED AND LOCKED IN PLACE. THE CONTACT STATED THAT IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 170,000.
TRANSMISSION CLUTCH FAILS AND CAR JERKS AND BECOME UNRESPONSIVE .
POWER STEERING TURNS OFF PERIODICALLY AT STARTUP. ONE DAY, IT SIMPLY CEASED TO WORK ON STARTUP. MY CAR WAS STATIONARY. IN MY DRIVEWAY.
MY CAR IS SHUDDERING WHEN I GO TO ACCELERATE
I PURCHASED MY VEHICLE OCTOBER 14,2020 FROM DAY ONE EVERY TIME, I PUT GAS IN IT, IT STALLED TO CRANK AND YOU COULD SMELL A ROTTEN EGG SMELL. I WOULD HAVE TO SIT AND WAIT AND PRESS THE GAS NUMEROUS OF TIMES BEFORE THE CAR STARTED. MY DRIVER SIDE BACK DOOR CAME FLYING OPEN THE SAME DAY AND WOULD NOT LATCH BACK TO CLOSE. HERE IT IS NOVEMBER 28, 2020 MY CAR STARTS SMOKING REALLY BAD AND NOW WON'T EVEN CRANK UP TO DRIVE. I PAID 4,056 CASH FOR A CAR I CAN'T EVEN ENJOY.
THERE REAR DRIVERS DOOR WON'T SHUT AND I JUST FOUND OUT IT WAS RECALLED.
I WAS DRIVING ON A BUSY HIGHWAY WHERE THE SPEED LIMIT IS 70 MILES PER HOUR, AND THE CAR SUDDENLY SLOWED DOWN WHILE I WAS STEPPING ON THE GAS, UNTIL IT STOPPED AND THEN CUT OFF IN THE MIDDLE OF I-40, WHILE OTHER CARS SPED BY ME SWERVING OUT OF THE WAY IN ORDER TO NOT CRASH INTO ME FROM BEHIND. I THEN TOOK THE 2012 FORD FOCUS SE TO MY MECHANIC, AND AFTER HE INVESTIGATED THE MALFUNCTION, HE SAID HE OBSERVED THE GAS TANK OF THE CAR "BREATHING IN AND OUT LIKE A DIAPHRAGM OR A LUNG" DUE TO AN EXCESSIVE VACUUM, WHICH HE THOUGHT HAD ALSO DAMAGED OTHER PARTS OF THE FUEL SYSTEM BEYOND JUST NORMAL WEAR AND TEAR, RESULTING IN OTHER FUEL RELATED ERROR CODES. THE MECHANIC TOLD ME TO TAKE THE FORD FOCUS TO A FORD DEALERSHIP RIGHT AWAY, BECAUSE A FUEL TANK MOVING IN AND OUT THAT WAY, CAUSES FISSURE CRACKS TO DEVELOP INSIDE OF IT THAT COULD CAUSE A TANK TO LEAK GASOLINE OR RUPTURE DURING A CRASH, POTENTIALLY CAUSING AN EXPLOSION AND/OR FIRE. THE MECHANIC ALSO TOLD ME HE COULD NOT IMAGINE THAT FORD MOTOR COMPANY WOULDN'T REMOVE AND THEN REPLACE THE FUEL TANK ON MY CAR, BECAUSE NOT DOING SO IN HIS OPINION WOULD BE EXTREMELY DANGEROUS. THE DEALERSHIP THAT IS REPRESENTING THE FORD MOTOR COMPANY WHO WILL ULTIMATELY APPROVE THE REPLACEMENT OF THE FUEL TANK OR NOT, ATTEMPTED TO AND WOULD HAVE GIVEN THE CAR BACK TO ME IN AN EXTREMELY DANGEROUS CONDITION RATHER THAN MAKING THE NECESSARY REPAIRS THAT FORD MOTOR COMPANY IS BEING FORCED TO FIX BY THE US GOVERNMENT.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE POWER STEERING FEATURE WAS INOPERABLE. AFTER RESTARTING THE VEHICLE, THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT STATED WHILE PULLING INTO THE DRIVEWAY AND TURNING, THE STEERING WHEEL WAS LOOSE. THE CONTACT STATED THE STEERING ASSIST FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO BOKAN FORD (2 FRANKLIN PARK W #1, ST ALBANS CITY, VT 05478, (802) 524-7343) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,000.
MY 2012 FORD FOCUS WITH LESS THAN 49,000 MILES LOST POWER STEERING ON NOVEMBER 9, 2020. NO POWER STEERING AT ALL. LUCKILY, I WAS DRIVING STRAIGHT AT ABOUT 20MPH ON MY OWN STREET WHEN THIS HAPPENED SO I COULD TURN IT AROUND AND GO HOME. (ABOUT 300 FEET OR SO.) I CALLED THE FORD DEALERSHIP WHERE I BOUGHT IT AND THEY QUOTED ME A PRICE OF ABOUT $2100 TO REPAIR IT BUT SAID SINCE IT WAS NO LONGER UNDER WARRANTY THEN I WOULD PAY THE ENTIRE BILL. I TOOK IT TO ANOTHER REPAIR SHOP (TUFFY AUTOMOTIVE) AND HAD IT REPAIRED FOR $2119.74. THE REPAIR CONSISTED OF THE ENTIRE RACK AND PINION UNIT BEING REPLACE, A COMPUTER REPROGRAM AND AN ALIGNMENT.
I WAS DRIVING ON A BUSY HIGHWAY WHERE THE SPEED LIMIT IS 70 MILES PER HOUR, AND THE CAR SUDDENLY SLOWED DOWN WHILE I WAS STEPPING ON THE GAS, UNTIL IT STOPPED AND THEN CUT OFF IN THE MIDDLE OF I-40, WHILE OTHER CARS SPED BY ME SWERVING OUT OF THE WAY IN ORDER TO NOT CRASH INTO ME FROM BEHIND. I THEN TOOK THE 2012 FORD FOCUS SE TO MY MECHANIC, AND AFTER HE INVESTIGATED THE MALFUNCTION, HE SAID HE OBSERVED THE GAS TANK OF THE CAR "BREATHING IN AND OUT LIKE A DIAPHRAGM OR A LUNG" DUE TO AN EXCESSIVE VACUUM, WHICH HE THOUGHT HAD ALSO DAMAGED OTHER PARTS OF THE FUEL SYSTEM BEYOND JUST NORMAL WEAR AND TEAR. THE MECHANIC TOLD ME TO TAKE THE FORD FOCUS TO A FORD DEALERSHIP RIGHT AWAY, BECAUSE A FUEL TANK MOVING IN THAT WAY CAUSES FISSURE CRACKS TO DEVELOP INSIDE OF IT THAT COULD CAUSE A TANK TO LEAK GASOLINE OR RUPTURE DURING A CRASH, POTENTIALLY CAUSING AN EXPLOSION. THE MECHANIC ALSO TOLD ME HE COULD NOT IMAGINE THAT THE FORD DEALERSHIP WOULDN'T REMOVE AND THEN REPLACE THE FUEL TANK ON MY CAR, BECAUSE NOT DOING SO IN HIS OPINION WOULD BE EXTREMELY DANGEROUS. THEN I TOOK THE CAR TO THE FORD DEALERSHIP LOCATED AT: 2807 EAST MILLBROOK ROAD, RALEIGH, NORTH CAROLINA, 27604 - PHONE NUMBER: (984)232-7601, AND THEY TOLD ME THAT IT LOOKED FINE TO THEM, AND THAT THE CAR DOOR HINGES WERE ALSO UNDER RECALL AND THEY WEREN'T GOING TO REPLACE THOSE EITHER. THEN I TOLD THE FORD DEALERSHIP THAT I'D ALREADY TAKEN THE CAR TO ANOTHER MECHANIC FIRST, AND THAT I THOUGHT THEY WERE TRYING TO REPAIR AS LIT
I HAVE RECENTLY HAD PROBLEMS DRIVING MY VEHICLE , IT STARTED JERKING AND ALMOST STOPPING IN THE MIDDLE OF THE STREET WHILE DRIVING . THIS IS A SAFETY ISSUE AND MY TRANSPORTATION FOR MY KIDS AND MYSELF TO COMMUTE 25 MILES TO WORK , AND AT ONE POINT MY DRIVER DOOR LATCH HAD BROKE AND I HAD TO HOLD MY DOOR SHUT WHILE DRIVING . IT WAS VERY SCARY . I'VE TAKEN IT TO FORD DEALERSHIP AND THEY WANTED TO CHARGE ME $7,000 FOR A NEW TRANSMISSION AND SAID THE RECALL FOR THE TRANSMISSION IS EXPIRED . BUT THAT RECALL WAS FOR WHEN THE PREVIOUS OWNERS HAD IT. LOMPOC HONDA DEALERSHIP SOLD ME A LEMON IN 2015, I FEEL THAT I SHOULD BE COMPENSATED OR GET A REPLACEMENT ON THE VEHICLE . I OWE $4,800 IN PAYMENTS ON THE CAR.
I BOUGHT THIS VEHICLE IN 2018 AND HAVE HAD MULTIPLE ISSUES WITH THE POWERSHIFT TRANSMISSION. IN RELATION TO THE FAULTY DPS6 POWERSHIFT DUAL-CLUTCH AUTOMATIC TRANSMISSION, 2012-2016 FOCUS SEDANS AND HATCHBACKS WERE AFFECTED. THIS VEHICLE HAS BEEN INTO THE FORD DEALERSHIP MULTIPLE TIMES TO FIX THIS ISSUE, WITH NO SUCH LUCK. I WAS TOLD THAT I CAN EXPECT THE TRANSMISSION TO CONTINUE WITH THE SHUDDERING, HESITATION WHILE DOWNSHIFTING, HESITATION WHILE ACCELERATING, STALLING, SLIPPING, BUCKING, JERKING. I SPOKE WITH THE DEALERSHIP THAT I PURCHASED IT FROM AS WELL, AND THEY DIRECTED ME TO FORD. NOW, THE TRANSMISSION HAS GONE COMPLETELY OUT AND THE CAR IS NO LONGER DRIVABLE. I WAS DRIVING DOWN THE ROAD AND GOT THE WARNING THAT THE TRANSMISSION IS OVERHEATING AND IT NEEDS SERVICE. I SPOKE TO THE FORD DEALERSHIP, HOWEVER, IN ORDER TO HAVE THE CAR LOOKED AT TO SEE IF IT IS COVERED UNDER ANY WARRANTY OR RECALL, I NEED TO PAY THE SHOP FEES TO GET IT DIAGNOSED. NOT SURE WHERE TO GO FROM HERE, AND NOW I DO NOT HAVE A VEHICLE.
FORD FOCUS FAMOUS STEERING ASSIST FAULT ,LIGHT ON NO STEERING AND U3000 CODES WELL IM ASE CERTIFIED RETIRED AND FORD IS YANKING CUSTOMERS AND DEALERSHIPS LIE .FOR A BRIEF MOMENT YOU MAY ASLO HAVE A HIDDEN CODE U140 ,RUNNING SCAN SHOWS MALFUNTION LIGHT DEACTIVATED NOT SURE IF THIS IS TIED TO REFLASHING ECM OR SOME COVER UP I WILL FIND WHAT WAS DONE . THE CODE U3000 FORD SAYS DIFFERANT AFTER INVESTIGATING THE ENTIRE CAR GROUNDS ,GROUNDS TO ALUMINUM,SOME SHIELD TO PROTECT THE PSCM WHAT ,,,,THAT WILL BE FIXED MY WAY IT ALL COMES TO HEAT AND VOLTAGE ALSO MANY HOURS OF SEARCHING AND CALLING MODULE BUILDERS MINE WAS A U3300:53 DEACTIVATED PERIOD DEAD NO GOOD ,ALL THE SAME AND THE UNITS ARE ON THE FUSIONS AS WELL . I DEALT WITH DEALERSHIP JUST WIPE MY NOSE IS ALL ON AND OFF THE ASSIST FAIL HAPPENED MANY TIMES AND AS CLOSE AS THE PSCM IS TO THE HOT ,HOT PIPE I CAN SEE HEAT AND THE PUMP POORLY BUILT . SITTING IN A PARKING LOT FOR DOCTORAND COME OUT AND ASSIST STAYED ON NO CYCLE WOULD FIX . ANYONE WITH MECHANIC SKILLS DOWNLOAD FORSCAN RUN TEST BUT SAVE YOUR PROFILE TRUST ME ALSO LOOK UP AS BUILT CALIBRATIONS AND MAY WANT LOOK AT ETIS.FORD .... RECALLS THAT DEALERSHIP FAILED TO FIX GOOD LUCK
I WAS TRYING TO LEAVE WORK AND WHEN I STARTED MY CAR AN ERROR MESSAGE APPEARED. THE MESSAGE SIGNALED 'STEERING ASSIST MALFUNCTION. CHECK HANDBOOK' THE WHEEL WAS TOO STIFF FOR ME TO MOVE. THE CAR WAS STATIONARY IN A PARKING LOT. I AM REALLY THANKFUL THAT IT DID NOT HAPPEN WHILE I WAS DRIVING BECAUSE IT WOULD HAVE CREATED A SAFETY HAZARD. THE ERROR MESSAGE TURNED OFF AND CAR WAS ABLE TO BE DRIVEN HOME WITHOUT INCIDENT. I HAVE NOT DRIVEN IT SINCE BECAUSE THE MESSAGE COMES AND GOES WITHOUT ANY INDICATION. THE WHEEL LOCKS UP WHEN THE MESSAGE APPEARS. THE CAR HAS 54,475 MILES. IT IS REALLY DISAPPOINTING HOW MANY PROBLEMS I HAVE ENCOUNTERED.
BACK UP CAMERA MALFUNCTION. WILL WORK EVERY NOW AND THEN. WILL FLASH WITH BLACK SCREEN AND GREEN LINE. AT TIMES THE PICTURE WILL BE UPSIDE DOWN. AT TIMES IT WON'T WORK AT ALL. CAR SENSORS WILL GO OFF WITH RAIN AND OR SNOW. THE MEDIA SCREEN AT TIMES WILL NOT SHOW DATA IE RADIO STATIONS, BLUE TOOTH CONNECTION. ALL THE ABOVE OCCURS WHEN CAR IS IN MOTION.
THE FUEL TANK COLLAPSED, THE FUEL GAUGE IS ACTING ERRATICALLY, IT IS LACKING POWER AND THE CODES P0171 AND P1450 ARE SHOWING. THE FUEL TANK IS ALSO DEFORMED. THE CHECK ENGINE LIGHT CAME ON, SO THE VEHICLE WAS TAKEN TO A LOCAL SHOP TO FIND OUT WHAT WAS WRONG. THE RECALL 18S32 HAS BEEN ISSUED FOR THESE PROBLEMS BUT WHEN WE CALLED A LOCAL FORD DEALERSHIP, THEY INFORMED US THAT OUR VEHICLE IS NOT COVERED UNDER THE RECALL.
I BEGAN TO NOTICE MY VEHICLE HAVING LIGHTING ISSUES, INCLUDING DIMMER INSIDE DOME LIGHTS, FLICKERING LICENSE PLATE LIGHTS, AND IT WAS POINTED OUT TO ME THAT MY BACK UP LIGHTS WEREN'T FUNCTIONAL AT ALL. I WAS PARKED PARALLEL WITH OTHER VEHICLES IN A PARKING LOT. THEN AFTER STARTING MY VEHICLE, I SHIFTED MY AUTOMATIC TRANSMISSION INTO REVERSE GOING ONLY ABOUT 2 MPH WHEN THE VEHICLE BEGAN TO BEEP, ALONG WITH A WARNING THAT MY LUGGAGE COMPARTMENT DOOR WAS OPEN. IN THE SITUATION, THE BEEPING WAS VERY DISTRACTING AND COULD HAVE INCREASED THE RISK OF CRASHING. I IMMEDIATELY RE-PARKED MY VEHICLE SO THAT I COULD INVESTIGATE. I OPENED , THEN FIRMLY CLOSED ALL 4 OF MY DOORS, THEN TIRED TO OPEN THE TRUNK , ONLY TO FIND THAT MY TRUNK WOULDN'T OPEN. THE BEEPING PERSISTED UNTIL I PRESSED THE OK BUTTON ON MY STEERING WHEEL. I WAS ABLE TO DRIVE MY VEHICLE HOME SAFELY, ALTHOUGH THE WARNING REMAINED ON MY DISPLAY THE ENTIRE DRIVE HOME. MY TRUNK WOULDN'T OPEN WHEN PRESSING ON THE TRUNK RELEASE BUTTON ON MY SMART-KEY EITHER. I DROVE THE VEHICLE IN THAT CONDITION FOR APPROXIMATELY 3 MONTHS BEFORE I WAS ABLE TO LOCATED THE SOURCE OF THE PROBLEM. AFTER DOING AMPLE RESEARCH ON OTHER 2012 FORD FOCUS DRIVERS THAT COMPLAINED OF THE SAME SYMPTOMS. SO I ACCESSED MY TRUNK BY FOLDING MY BACK SEATS DOWN, THEN PULLING THE EMERGENCY TRUNK RELEASE LEVER. I THEN LOCATED THE FAULTY WIRES THAT WERE CAUSING ALL OF MY SYMPTOMS. I HAD THE WIRES REPAIRED BY A PROFESSIONAL. THAT SOLUTION WORKED FOR ABOUT 3 MONTHS BEFOR
STEERING ASSIST FAULT AND WHEEL KEEPS LOCKING UP
THE TRANSMISSION IS SLIPPING HARD AND JERKING THE CAR AFTER IT WAS REBUILT LESS THAN A YEAR AGO AND HAS LESS THAN 10,000 MILES ON THE REBUILT TRANSMISSION. THE REBUILD WAS DONE THROUGH THE DEALER I BOUGHT IT FROM AND NOW THEY ARE REFUSING TO FIX IT. IT HAS BEEN SLIPPING LIKE THIS AND GETTING WORSE OVER THE PAST FEW WEEKS.
I HAVE HAD A STEERING ASSIST DEFAULT PROBLEM FOR WITH MY 2012 FOCUS. THEY RECALLED 2013-2018 FOCUSES BUT NOT MY YEAR.WHEN I WOULD START IT THE STEERING ASSIST DEFAULT WOULD SHOW ON MY DASH, IT WOULD BEEP AND IT WAS HARD TO TURN THE WHEEL. I WAS TOLD BY AUTONATION FORD THE RECALL INCLUDED EVERY YEAR OF THE SYSTEM EXCEPT MINE AND JUST TO TURN IT OFF AND BACK ON AGAIN AND THIS WAS WORKING UNTIL LAST MONTH. I WENT TO A LARRY MILLER FORD DEALER AND THEY WANTED $2400 TO REPLACE IT AND CONFIRMED MY YEAR GOT SKIPPED ON THE RECALL. MY 2012 FOCUS HAS THE SAME STEERING SYSTEM AND PROBLEM AS THE 2013-2018. MY YEAR WAS UNLAWFULLY CHEATED OUT OF THE RECALL! I HAVE NO POWER STEERING AND HAVE TO DRIVE WITH MANUAL STEERING NOW! AND I HAD TO PAY $145 ON 10/21/2020 TO FIND OUT IT WOULD COST ME $2400 TO FIX IT BEACUSE THE RECALL WASN'T GOOD FOR MY 2012 ONLY 2013-2018!
I HAVE A 2012 FORD FOCUS, VIN # [XXX] THAT I PURCHASED NEW AT FORD DEALER IN, AZ. AUGUST OF 2012. SINCE THEN I HAVE HAD IT TO 3 DIFFERENT DEALERSHIPS FOR TRANSMISSION SHUDDER, CAVITATION, AND SHIFTING ISSUES WHILE IN MOTION ON IN CITY. THE TRANSMISSION SHIFTING ISSUE PERSISTS TO THIS DAY. I ALSO HAVE FULL DOCUMENTATION AND REPAIR INVOICES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING AROUND 45 MPH ON CO. RD. 1, I CAME TO AN S CURVE. I MADE THE LEFT TURN AND I STARTED TO MAKE THE RIGHT TURN THE DASH FLASHED A WARNING "STEERING ASSIST MALFUNCTION". THEN THE STEERING LOCKED UP, I WASN'T ABLE TO MAKE THE TURN, I WAS DRIVING WITH MY 3 CHILDREN IN THE CAR. MY 13 YEAR OLD IN THE FRONT PASSENGER SEAT LOOKING DEAD ON AT AN APPROACHING VEHIVLE AS WE SHOT THROUGH THE OPPOSITE LANE. BY THE GRACE OF GOD AND THE QUICK REACTIONS OF THE DRIVER, THE HUGE DODGE 2500 WAS ABLE TO TURN AWAY FROM MY VEHICLE AND WE BOTH ENDED UP IN YARDS ON OPPOSITE SIDES OF THE COUNTY ROAD. MY CHILD COULD HAVE EASILY LOST HER LIFE OR BEEN SEVERELY INJURED. THATS THE MOST TRAUMATIZING OF THE MANY RECENT OCCURANCES. MOST OF WHICH ONLY CONSIST OF TRYING TO TURN INTO PARKING SPACES AND WHEN TURNING FROM STOP SIGNS AND I'M ABLE TO QUICKLY STOP I JUST HAVE TO WORK HARDER TO TURN.
WARNING READOUT STEERING ASSIST FAILURE. STEERING LOCKED UP. COULD NOT TURN THE STEERING WHEEL. EXTREME SAFETY RISK. FORD KNOWS OF OTHER FORD FOCUS CARS WITH THE SAME PROBLEM AND REFUSES TO PAY FOR THE REPAIRS VIA RECALL. THIS IS THE SECOND REPORT I HAVE MADE ON THIS VEHICLE.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 - 30 MPH, THE VEHICLE SUDDENLY STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. SEVERAL ATTEMPTS WERE NEEDED TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) WAS COMPLETED ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE 130,000.
VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND DID NOT TURN BACK ON. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP. THE ELECTRIC FUEL PUMP, FUEL PUMP ASSEMBLY, AND SENDER WAS REPLACED.
VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND DID NOT TURN BACK ON. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP. THE ELECTRIC FUEL PUMP, FUEL PUMP ASSEMBLY, AND SENDER WAS REPLACED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →