CAR STARTED STALLING BEFORE IT RAN OUT OF WARRANTY. DEALER REPLACED FUEL PUMP THAT WAS ALL THEY COULD FIGURE OUT. THAT LASTED AS LONG AS THE WARRANTY DID. I PERSONALY REPLACED THE FUEL TANK AND FUEL PUMP AND FUEL FILTERS EACH TIME. THE CAR HAS CONTINUED TO STALL SENSE UNDER WARRANTY. THE DEALER CAN'T FIGURE OUT THE PROBLEM ,THEY SAID THAT THEY HAVE NOTHING BUT PROBLEM WITH THE FORD FOCUS. I'VE CONTACTED FORD CORP. AND YOU GET NO HELP FROM THEM. THE CAR HAS STALLED ON SEVERAL OCCASION AS LONG AS THE CAR SIT FOR A LONG PERIOD OF TIME IT WILL START AND RUN FOR AWHILE THEN IT WILL DO IT AGAIN. I CANNOT AFFORD TO TAKE IT THE DEALER EACH TIME TO TELL ME NOTHING IS WRONG WITH IT. THIS PROBLEM COULD END IN AN ACCIDENT AND POSSIBLE INJURY. I HOPE THIS DOESN'T TAKE A CLASS ACTION SUIT AGAINST FORD TO GET THIS PROBLEM CORRECTED.*AK
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
KEY IGNITION WOULD NOT START CAR.*AK
THIS STALLING WHILE DRIVING PROBLEM HAS OCCURRED ON TWO OCCASIONS, BOTH TIMES AT LOW SPEED. ONCE WHILE MAKING A RIGHT 90DEG TURN AND ONCE WHILE SLOWLY ROLLING TO A STOP AT AN INTERSECTION. THE SECONED TIME THE CAR WAS HARD TO RESTART.*AK
SINCE THE PURCHASE OF MY FORD FOCUS 2000, IT HAS BEEN SUBJECTED TO RECALLS FOR WHEEL BEARINGS, PANELING, AND THE MASTER CYLINDER. ADDITIONALLY, THE TRUNK LATCH HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. SINCE LATE SEPT. 2000, THE ENGINE DIES AT APPROX. 45/MPH WHEN I PRESS THE CLUTCH TO DOWNSHIFT FROM 5TH GEAR, SLOWING FROM A HIGHER SPEED. ON AUG. 21, 2001, I TOOK THE THE CAR TO MAROONE FORD IN MARGATE, FLORIDA BECAUSE IT HAD STALL (DIED) TWICE IN ONE DAY. THE MECHANIC SAID THERE WAS NOTHING WRONG WITH THE CAR AND SAID THAT I DIDN'T KNOW HOW TO DRIVE IT PROPERLY. I CONTACTED FORD MOTOR DISPUTE SETTLEMENT BOARD AND THEY CAME OUT AND DROVE WITH ME. THE CAR DID NOT STALL AT THAT TIME, AND HE ADVISED ME THAT I DIDN'T KNOW HOW TO DRIVE THE CAR! I BELIEVE I HAVE BEEN LIED TO BY FORD AND BY THEIR REPRESENTATIVE, MAROONE FORD, MARGATE. I HAVE COPIES OF LETTERS THAT I SENT TO MAROONE FORD, AND TO THE BOARD OF DIRECTORS AT MAROONE FORD AS WELL AS A COPY OF THE INITIAL DISPUTE SETTLEMENT BOARD APPLICATION. I HAVE COMPLAINED OVER AND OVER AGAIN THAT I FEAR FOR MY SAFETY, AND THAT I WANT FORD TO EITHER FIX MY VEHICLE OR GIVE ME A SAFE CAR. I WAS A FULL-TIME NURSING STUDENT AT FLORIDA ATLANTIC UNIVERSITY IN BOCA RATON, FLORIDA WHEN THIS STARTED, I AM NOW A REGISTERED NURSE STILL DRIVING AN UNSAFE VEHICLE. I WOULD APPRECIATE YOUR HELP.*AK
BRAKES SQUEALING - TOOK TO LOCAL FORD DEALERSHIP- NOTHING WRONG WITH MY BRAKES THIS WAS ON JAN. 18, 2002- HAD TO HAVE FRONT PADS AND ROTORS REPLACED ON 5/31/2002. THROTTLE STUCK IN JAN 2002. *AK
WHILE DRIVING 20 MPH, VEHICLE WILL COMPLETELY SHUTDOWN. AFTER INSPECTION BY DEALER, IT WAS DETERMINED THAT FUEL PUMP HAD FAILED. *AK NOT ONLY THE FUEL PUMP, BUT FUSE TO FUEL PUMP AND GASKET FOR FUEL PUMP WERE REPLACED. *YH
WHEN SLIPPERY OUT, THE BRAKES WILL NOT GRASP PROPERLY. THEREFORE, THE VEHICLE WILL SLIDE. DEALER CAN NOT DUPLICATE PROBLEM.*AK CONSUMER ALSO EXPERIENCED THESE DIFFICULTIES AS FOLLOWED, POWER STEERING SYSTEM (EXPLODED, W/3-4 WEEK REPAIRS), TRUNK LOCK WAS BROKEN, KEYLESS ENTRY SYSTEM WORKS IMPROPERLY, THE TRUNK LOCK HAS BEEN REPLACED TWICE, THE RADIO HAS BEEN REPLACED 3 TIMES & STILL OCCURS, THE WINSHIELD ARM RECENTLY BROKE, AND CONCLUDES THAT THE VEHICLE ALSO SLIDES IN DRY WEATHER. CONSUMER ADDS THAT SHE HAD FILED A COMPLAINT W/ BOARD OF FORD, THE CASE WAS LOST AFTER RECIEVING A LOANER CAR (DUE TO TAKING VEHICLE IN FOR REPAIRS) AND SAYS THAT SHE CANNOT AFFORD TO BUY OUT THE LEASE (WILL HAVE TO WAIT UNTIL OCT 2002) *SCC
WHEN THE FUEL TANK IS LESS THAN HALF FULL AND I AM TURNING RIGHT, THE ENGINE WILL STALL, IF IT DOES NOT STALL, IT WILL JERK INTO DIFFERENT GEARS LIKE IT IS GOING TO STALL. ONE TIME IT STALLED WHILE I WAS ON A SHARP CURVE AND I LOST MY POWER STEERING IN THE MIDDLE OF THE CURVE AND ALMOST HIT SOMEONE.*AK
CAR STALLED. TOWED TO DEALERSHIP (APPLE FORD), REPLACED FUSE. STALLED AGAIN. THIS TIME ENTIRE FUEL SYSTEM REPLACED. GAS GUAGE READ INACURATE. ANOTHER NEW FUEL SYSTEM. STILL READ INACURRATE. A NEW CONSOLE. STILL READS INACCURATE TO THIS DAY. JUST GAVE UP TRYING TO GET IT FIXED. *AK
SIX WEEKS PREVIOUSLY, ENGINE STALLED ON FREEWAY. DEALER SAID COULDN'T FIND A PROBLEM AND LET THEM KNOW IF IT HAPPENED AGAIN. 5/31/02 COULD NOT GET CAR TO GO; HAD TOWED TO DEALER. AFTER SEVERAL DAYS THEY FINALLY THOUGHT IT WAS THE AIR INTAKE VALVE CAUSING THE PROBLEM. TODAY I HEAR ABOUT THE FOCUS STALLING PROBLEM POSSIBLY BEING CAUSED BY DEBRIS IN GAS TANK. I AM AFRAID TO DRIVE THIS CAR FOR FEAR IT WILL STALL AGAIN ON THE FREEWAY. I WAS LUCKY THE LAST TIME THAT I WAS ABLE TO COAST TO THE SHOULDER AND DID NOT GET INTO A CRASH. I WAS ABLE TO RE-START THE CAR AND GET IT OFF THE FREEWAY. OTHER CONTINUING PROBLEMS THAT I HAVE HAD THE DEALER FIX OVER 3 TIMES EACH: SQUEAKING BRAKES AND MOLDING AROUND THE DOORS FALLING OFF.
ENGINE STALLED WHEN MAKING A CLOCKWISE HAIRPIN TURN (FREEWAY TRANSITION) WITH APPROX. 1/4 TANK OF GAS. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
I HAVE CONTACTED THE DEALER AND BROUGHT MY CAR INTO THEM AT LEAST 3 TIMES BECAUSE WHEN IM DRIVING SOMETIMES I HAVE TO PUT MY FOOT ALL THE WAY TO THE FLOOR AND THE SPEEDOMETER WILL NOT BE MOVING AND THE CAR JUST DON'T HAVE NO POWER AT ALL. THE DEALER KEEPS TELLING ME THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR.
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ON TWO OCASIONS THE CAR STALLED WHILE STOPPED AT INTERSECTION. CAR THEN RESTARTED AND CONTINUED ON. BOTH CAME WITHIN A WEEK OF EACH OTHER. REPORTING BECAUSE OF ARTICLE I SAW IN USA TODAY DATED 6-7-2002.*AK
I WANT TO REPORT A PROBLEM WITH MY FOCUS. MY CAR SEEMS TO HAVE A PROBLEM THAT THE DEALER IS NOT ABLE TO PINPOINT. WHENEVER I HAVE MY LIGHTS ON AT NIGHT I HAVE A BAD POBLEM WITH THE HEADLIGHTS FLICKERING ALONG WITH MY DASH LIGHTS. THE DEALER SAYS IT CANT DUPLICATE THE PROBLEM BUT IT HAPPENS EVERY TIME I TURN THE LIGHTS ON. MY NIECE ALSO HAS A 2000 FOCUS AND IT DOES THE SAME THING. I THINK THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM ON THIS CAR ALONG WITH THE MANY OTHER PROBLEMS WITH THIS CAR. HAVE YOU GOTTEN ANY OTHER COMPLAINTS OF THIS NATURE. IT SEEMS TO BE A GROUND PROBLEM. I HAVE ALSO NOTICED IT ON THE ROAD WITH OTHER FOCUSES THAT I SEE DRIVING AT NIGHT. PLEASE LET ME KNOW IF OTHER PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM THANK YOU HOWARD K. LAMB. *AK
THE ENGINE STALLS WHILE DRIVING AS IF IT IS GOING TO SHUT DOWN. THE SIGNAL LIGHTS WILL NOT STOP BLINKING WHEN MAKING LEFT OR RIGHT TURNS. THIS WAS REPAIRED BY EAST FORD IN FEB 2001 AND THIS PROBLEM IS BACK AGAIN. I FEEL THAT THESE ARE MORE DEFECTS IN THE FOCUS. *AK
APPROX, 1 MONTH AGO THE ENGINE STALLED OUT WHILE DRIVING ON THE HIGHWAY. 6/6/02 THE ENGINE STALLED OUT ON HIGHWAY OFFRAMP. 6/7/02 CAR STALLED OUT WHILE GOING APPROX 35MPH ON A CITY STREET. THIS SOUNDS ALARMINGLY LIKE THE "FOCUS" OF ONE OF THE TWO NEW INVESTIGATIONS BEING OPENED. I AM GOING TO TRY TO GET MY DEALER TO LET ME OUT OF MY LEASE. THANKS.*AK
THE ACCELORATOR CABLE STUCK ON THE VEHICLE CAUSING THE RPM'S TO INCREASE AND THE VEHICLE NOT TO STOP. BECAUSE OF VERY CAREFUL DRIVING, NO ONE WAS INJURED. FORD CLAIMS THIS IS A "MINOR PROBLEM". SECONDLY, PHIL LONG REPLACED SOME FRONT SUSPENSION PARTS BECAUSE THEY WERE DEFECTIVE. FROM THAT DAY THE VEHICLE HAS HAD EXCESSIVE FRONT END NOISE.*AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLSION OF 1-5 MPH AND BOTH AIR BAGS DEPLOYED, CAUSING FRONT WINDSHIELD DAMAGES ON PASSENGER'S SIDE. DRIVER SUSTAINED 2ND DEGREE BURNS ON RIGHT FOREARM AND SOME ON HIS RIGHT HAND. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. .*AK.*NLM
6/3/02 : MY FORD FOCUS WAS ACCELERATING ON AN ENTRANCE RAMP TO INTERSTATE 70 IN ABILENE, KANSAS, AND UPON REACHING ABOUT 40 MPH IT SUDDENLY STALLED. FORTUNATELY, THERE WAS PLENTY OF SHOULDER TO PULL OFF ONTO. AFTER ABOUT 20 MINUTES, THE CAR WAS ABLE TO CONTINUE ON TO MANHATTAN, KANSAS, WITHOUT FURTHER PROBLEM. LATER THAT EVENING WHEN ATTEMPTING TO MOVE THE FOCUS FROM MY DRIVEWAY INTO MY GARAGE, IT STARTED UP OK, BUT THEN STALLED AFTER ABOUT 5 SECONDS. IT STALLED ABOUT 5 SECONDS AFTER EACH TIME IT STARTED. I MADE AN APPOINTMENT WITH THE DEALER, DICK EDWARDS FORD, IN MANHATTAN, KANSAS, FOR 6/5/02. I DID NOT DRIVE THE VEHICLE ON 6/4/02. ON 6/5/02, I STARTED THE VEHICLE AND BEGAN DRIVING TO THE DEALER TO HAVE THE PROBLEM CHECKED/FIXED. ABOUT 2 MILES FROM MY HOUSE, THE FOCUS SUDDENLY STALLED AGAIN. I HAD THE CAR TOWED THE REMAINING 3 MILES TO THE DEALER. 6/6/02 : THE FOCUS IS CURRENTLY SITTING IN THE SERVICE BAY AT DICK EDWARDS FORD IN MANHATTAN, KANSAS. TOMORROW (6/7/02) THE FUEL PUMP AND FUEL FILTER ARE SUPPOSED TO BE REPLACED AT THE COST OF $500.00 (ESTIMATE). TONIGHT (6/6/02) I SAW A REPORT ON THE CBS EVENING NEWS ABOUT FORD FOCUSES BEING INVESTIGATED FOR STALLING PROBLEMS. PERHAPS IT IS MERE COINCIDENCE, PERHAPS NOT. THE REPORT ALLEGED THAT THE PROBLEM MIGHT BE A RESULT OF DEBRIS ACCUMULATING IN THE FUEL TANK. ALSO NOTEWORTHY IS THE FACT THAT MY FOCUS HAD ITS 100,000 MILE MAINTENANCE PERFORMED ON 4/19/02, INCLUDING A NEW FUEL FILTER AND TUNE-UP. I WOULD ALSO LIKE TO SAY THAT
WHILE VEHICLE IS BEING DRIVEN AN UNUSUAL NOISE OCCURRED IN THE ENGINE COMPARTMENT. AFTER INSPECTION BY DEALER PROBLEM WAS DIAGNOSED AS PREMATURE BRAKE WEAR. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHILE DRIVING, VEHICLE WILL JERK, ON ONE OCCASION IT WOULD NOT GO MORE THAN 35MPH AND THEN IT STALLED, VEHICLE HAS ALSO STALLED AT HIGHWAY SPEEDS. THIS HAS HAPPENED NUMEROUS TIMES. CONTACTED DEALER WHO CANNOT FIX THE PROBLEM.*AK *SLC
C V JOINT AND SHAFT FELL APART WHEN THE CAR WAS PUT IN REVERSE LEAVING DRIVEWAY. PIECES THROW EVERYWHERE.WHEEL BEARINGS MELTING TO REAR DRUMS . BACK DRUMS REPLACED AND ALL 4 WHEEL BEARINGS. DOOR LOCK SYSTEM REPLCED AFTER STOP WORKING. *AK
WITHIN THE FIRST YEAR OF PURCHASE, THE VEHICLE NEEDED A NEW TRANSMISSION BECAUSE OF A LEAK AND A WHIRRING SOUND WHILE IN MOTION. *JG
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
AS A FINAL GESTURE OF GOODWILL, OUR LOCAL DEALERSHIP'S CUSTOMER SERVICE REPRESENTATIVE OFFERED US A 24 HOUR PERIOD TO CONSIDER A $2,000 TRADE-IN CREDIT TOWARD THE PURCHASE OF A NEW FORD VEHICLE AT 0% FINANCING. THIS WOULD HAVE MORE THAN DOUBLED MY DAUGHTER'S MONTHLY CAR AND INSURANCE PAYMENTS. BECAUSE HER JOB WAS NOT YET A PERMANENT POSITION, SHE WAS NOT IN A POSITION TO TAKE A $4,000 LOSS AND DOUBLE HER MONTHLY PAYMENTS. ONCE THAT OFFER HAD EXPIRED WE WERE MET WITH STONY INDIFFERENCE BY OUR LOCAL DEALERSHIP'S CUSTOMER SERVICE REPRESENTATIVE. AFTER SEVERAL CONVERSATIONS WITH HIM WE CAME AWAY CONVINCED THAT FORD CUSTOMER SERVICE POLICIES ARE INTENTIONALLY DESIGNED WITH SEVERAL GOALS IN MIND: 1) TO OFFER ONE'S LOCAL DEALERSHIP AS THE ONLY PATH OF RECOURSE OTHER THAN A NATION-WIDE 1 (800) CUSTOMER SERVICE LINE; 2) TO STAUNCHLY REFUSE TO PROVIDE THE NAMES AND MAILING ADDRESSES OF FORD CUSTOMER SERVICE REPRESENTATIVES AT THE LOCAL LEVEL AND/OR REGIONAL LEVEL; AND 3) TO DISCOURAGE MAILINGS TO THE NATIONAL CUSTOMER SERVICE REPRESENTATIVE (MICHAEL JORDAN) OR CEO (WILLIAM CLAY FORD) WITH COMMENTS SUCH AS "DON'T WASTE YOUR TIME, THEY DON'T EVEN OPEN THEIR MAIL." THE END RESULT IS THAT THE CAR OWNER FEELS TOTALLY POWERLESS ONCE THE GOODWILL OF THEIR DEALERSHIP'S IN-HOUSE CUSTOMER SERVICE REPRESENTATIVE HAS RUN OUT. WHEN COMBINED WITH HOLDING OPEN A 24-HOUR TRADE-IN OFFER TOWARD A MORE EXPENSIVE FORD VEHICLE, THE END RESULT WAS A PSYCHOLOGICALLY OPPRESSIVE HARD-SELL TACTIC.NO SAFETY DEFE
TONIGHT MY HUSBAND WAS DRIVING FROM OUR HOME TO PICK UP OUR SON IN SOUTH JERSEY. HE WAS IN 3RD GEAR AND GOING APPROXIMATELY 30 MPH CAR JUST DIED. A TOW TRUCK CAME. CAR UNABLE TO START. THANKFULLY NOONE WAS WITH HIM AND IT WAS AT NIGHT BECAUSE A MAJOR ACCIDENT COULD HAVE HAPPENED. I SEE THAT 72 INCIDENTS OF SIMILAR FOCUS CARS DYING HAVE PREVIOUSLY BEEN REPORTED TO THE NHTSA. I WOULD LIKE MY CAR ADDED AS THE 73RD INCIDENT. ODDLY IT WAS AT 30,000 MILES LIKE IT HAS BEEN REPORTED HAPPENING TO THE OTHER FOCUS CARS.*AK
THE BRAKES ON THIS VEHICAL HAVE BEEN REPLACED SEVERAL TIME SINCE MY PURCHASE. ROTORS, CALIPERS PADS AND SHOES ONCE AT 12,000 MILES , PADS AND SHOES AGAIN AT 23,000. CALIPERS ROTORS AND SHOES AND DRUMS AT 48,000. SOMETHING IS WRONG.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE ACCELERATES ON ITS OWN, ENGINE REVS. THROTTLE RECALL WAS DONE FIRST IN OCTOBER OF 2001, THEN A SECOND TIME.*AK
WHILE TRYING TO PARK IGNITION SWITCH LOCKED AND PREVENTED FROM TURNING THE STEERING WHEEL.*AK
WHILE ENTERING KEY INTO IGNITION SWITCH THE KEY WOULD NOT ENTER ALL THE WAY THROUGH. HAD A LOCKSMITH FIX THE PROBLEM.*AK
WHEN BRAKING ENGINE REVS HIGH AND VEHICLE ACCELERATES FORWARD SUDDENLY AND UNEXPECTEDLY. A RECALL HAS BEEN ISSUED ON THE VEHICLE'S MAKE/MODEL; HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. MANUFACTURER HAS BEEN NOTIFIED.PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
CONSUMER STATES WHILE DRIVING AT 40 MPH, THE LEFT FRONT TIRE HIT A POT HOLE. THE RIGHT SIDE AIR BAG DEPLOYED. CONTACTED DEALER AND INFORMED NOT GOING TO DO ANYTHING ABOUT THE PROBLEM.*JB
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
DURING A MINOR VEHICLE CRASH, AIRBAGS DEPLOYED AND SHATTERED WINDSHIELD. *AK CONSUMER RECEIVED 2ND AND 3RD DEGREE BURNS DUE TO AIR BAG CONTACT.*SLC
DURING A VEHICLE CRASH AIRBAGS DID NOT DEPLOY. *AK
BRAKES WERE CHECKED AT 13,OOO MILES. MECHANIC SAID THEY WERE OK. ALWAYS BLACK GRIT ON RIMS ON FRONT TIRES. HAVE GONE INTO MANY LEMON SITES AND NEUMEROUS OWNERS SAY THEY HAVE HAD PADS AND ROTORS REPLACED AT VARIOUS LOW MILEAGE'S. FORD CUSTOMER RELATIONS CENTER TELLS ME THEY HAVE HAD NO COMPLAINTS. BULL. FEEL THIS IS A DESIGN PROBLEM, FORD MUST OWN UP TO. PLEASE ADVISE. THANK YOU BRAKES CONSTANTLY SCREECH WHEN BRAKING, OWNERS MANUAL SAYS THIS IS NORMAL!*AK
VEHICLE DIED. PISTON RINGS STICK IN VALVE AND THE SHUTS DOWN. CONSUMER HAS FIVE RECALLS ON HER CAR. ALSO, SHE HAD TO REPLACE HEAD GASKET. *AK CONSUMER STATES THAT THE TRANSMISSION AND AIR CONDITIONER LEAKED, AN O-RING WAS REPLACED IN THE AIR CONDITIONER, HOWEVER IT STILL DOES NOT WORK. *SLC
BRAKE CALIPERS ON ALL FOCUS CARS ARE DEFECTIVE WHICH CAUSES PREMATURE WEAR OF FRONT DISK PADS AND ROTORS CALIPERS ARE STICKING.*AK
VEHICLE STALLS INTERMITTENTLY, MOSTLY AROUND 35 MPH. DEALER CANNOT REMEDY PROBLEM.*AK
THE FUEL PUMP WENT OUT. I HAVE HEARD OF THIS HAPPENING MANY TIMES WITH THE FOCUS. I CALLED DEALER TO SEE IF IT WAS UNDER WARRANTY - "NO, AND YES IT IS THE FUEL PUMP, WE HAVE DONE 4 IN THE LAST 2 WEEKS."*AK
ACCELERATER PEDAL GOT JAMMED AND VEHICLE CONTINUED TO MOVE FORWARD WHILE CONSUMER WAS TRYING TO SLOW VEHICLE DOWN.*AK
ENGINE CHECK LIGHT HAS COME ON. VEHICLE HAS NOT BEEN INSPECTED BY DEALER.*AK
IGNITION SWITCH FAILURE . SWITCH HAD TO BE REPLACED ON VEHICLE FOR THE SECOND TIME. THE FIRST INCIDENT WAS DURING THE 36,000 MILE WARRANTY PERIOD. THIS VEHICLE IS ONE OF FOUR 2000 FORD FOCUS HATCHBACKS THAT OUR COMPANY OWNS. THEY HAVE ALL HAD THE IGNITION SWITCH REPLACED AT LEAST ONCE AND THERE IS ANOTHER ONE THAT HAS BEEN REPLACED TWICE. THIS WAS THE FIRST ONE THAT WASN'T UNDER 36,000 MILES WHEN IT WAS REPLACED. AFTER POINTING THIS OUT TO FORD THEY INFORMED US THAT THEY ARE NOT HAVING A PROBLEM WITH THE IGNITION SYSTEM. I CHECKED THE NHTSA SITE FOR COMPLAINTS ON THE IGNITION SYSTEM AND THERE ARE MANY PEOPLE HAVING THE SAME PROBLEMS THAT WE ARE HAVING .*AK
DESPITE THE REPLACEMENT OF THE REAR WHEEL BEARING RECALLS, OUR LEFT REAR TIRES WARPED SO BADLY DUE TO THE BEARING DEFECT THAT WE WERE FORCED TO REPLACE THEM. THE FORD DEALERSHIP REFUSED TO TAKE RESPONSIBILITY FOR THE DAMAGED TIRES AND FIRESTONE SAID IT WAS THE VEHICLE DEFECT THAT CAUSED THE TIRE DAMAGE. WE REPLACED BOTH REAR TIRES SINCE THE VEHICLE WAS IMPOSSIBLE TO DRIVE WITHOUT EXCESSIVE VIBRATION WHICH MADE STEERING THE VEHICLE EXTREMELY DIFFICULT. DESPITE THE NEW TIRES, THERE IS STILL FEAR IN DRIVING THE VEHICLE SINCE WE ARE NOT TOTALLY CONVINCED THAT THE BEARING RECALL HAS SOLVED THE PROBLEM. WE HAVE RETURNED THE VEHICLE WITH NEW TIRES FOR SEVERAL ALIGNMENTS AND BALANCINGS AND YET WE STILL GET STRONG VIBRATION IN THE STEERING COLUMN. THE WHOLE SITUATION IS CAUSING FEAR IN DRIVING THE VEHICLE SINCE OUR DEALER TELLS US THAT THE ONLY RECOURSE WE HAVE IS TO BRING THE VEHICLE IN FOR CONSTANT ALIGNMENTS AND BALANCING TO AVOID THE VIBRATION AND EXCESSIVE WEAR ON THE TIRES. THIS DOESN'T SEEM NORMAL FOR SIMILAR FRONT WHEEL DRIVE VEHICLES SUCH AS THE HONDAS AND NISSANS.*AK
GAS GAUAGE DOES NOT WORK PROPERLY, VEHICLE DOES NOT SHOW CORRECT GAS LEVEL.*AK
WHEN PLACING KEY INTO THE IGNITION SWITCH KEY WILL NOT GO ALL THE WAY IN THE IGNITION SO THAT THE VEHICLE CAN START, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
ENGINE STALLED AT 30 TO 35 MPH. VEHICLE WAS TOWED TO A MECHANIC, AND MECHANIC STATED THAT BATTERY WAS DEFECTIVE. DEALER REPLACED BATTERY. CONSUMER STATED THAT PROBLEM STILL OCCURING.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →