Page 47 of 74 · complaints 2,301–2,350 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Structure › Body › Door
Filed Mar 13, 2003NY

THE DOOR DID NOT OPEN/CLOSE IN COLD WEATHER. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 13, 2003WI

THE ROTORS CONTINUED TO FAIL ON THE VEHICLE. *JB

Steering › Linkages
Filed Mar 13, 2003WA

DUE TO THE RECALL REGARDING THE STEERING LINKAGES, CONSUMER STATED THE BALL JOINTS SEPARATED, RECALL # 02 V 289 000.*JB

Electrical System
Filed Mar 12, 200339,000 milesKY

THE ELECTRICAL SYSTEM FOR THE DOORS FAILED, WHICH CAUSED THE DRIVER SIDE DOOR NOT TO OPEN.*JB *TS

Wheels
Filed Mar 12, 2003FL

THE LEFT FRONT WHEEL DISCONNECTED FROM THE VEHICLE AND COLLAPSED OUTWARD, DEALER WAS NOT ABLE TO DETERMINE THE CAUSE.*JB

Electrical System › Ignition
Filed Mar 12, 200338,000 milesHI

CONSUMER WAS UNABLE TO TURN THE KEY IN THE IGNITION TO START THE VEHICLE. CAUSE WAS UNKNOWN. *JB

Engine and Engine Cooling › Engine
Filed Mar 12, 2003GA

THE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD, ON SEVERAL OCCASIONS, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM.*JB

Engine and Engine Cooling › Engine
Filed Mar 12, 2003GA

THE VEHICLE STALLED, CONSUMER WAS INFORMED THE PROBLEM WAS DUE TO A FAULTY ENGINE LIGHT.*JB

Air Bags › FrontalCrash
Filed Mar 12, 2003TX

CONSUMER LOSS CONTROL OF THE VEHICLE, HIT A POLE, AND THE AIR BAGS FAILED TO DEPLOY.*JB

Suspension
Filed Mar 12, 200348,000 milesWA

PASSENGER SIDE BALL JOINT IS BROKEN AT 48,000 MILES. APPEARS THERE IS A SAFETY RECALL, BUT FORD DEALERSHIP WILL NOT REPLACE PART WITHOUT CHARGING ME. *JB

Engine and Engine Cooling › Engine
Filed Mar 12, 2003CA

THE VEHICLE STALLED WITHOUT WARNING.*JB

Electrical System › Ignition › Switch
Filed Mar 12, 2003CA

THE IGNITION SWITCH FAILED, THE DEALER CHARGED THE CONSUMER $350.00 TO REPLACE.*JB

Service Brakes, Hydraulic
Filed Mar 12, 2003CA

THERE WAS A NOISE COMING FROM THE REAR OF THE VEHICLE WHEN THE BRAKES WERE APPLIED.*JB

Electrical System › 12v/24v/48v Battery › CablesFire
Filed Mar 11, 2003OH

AFTER THE RECALL FOR THE BATTERY CABLE 02 V 288 000, WAS PERFORMED, A WEEK LATER THE VEHICLE CAUGHT ON FIRE.*JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 11, 200381,200 milesPA

CAR WILL STALL WHEN ATTEMPTING MODERATE SPEED RIGHT TURN. HIGHWAY ENTRANCE IF GAS TANK IS LESS THAN HALF FULL.*JB

Electrical System › Ignition › Switch
Filed Mar 11, 200342,000 milesAL

KEY HAD TROUBLE GOING INTO THE IGNITION SWITCH, WHEN IT FINALLY DID GO IN, IT WILL NOT TURN. CAR WILL NOT START. CAR NEEDED TO BE TOWED TO THE DEALER AND WAS INFORMED IT WAS NOT UNDER WARRANTY NOR WAS THERE A RECALL ON IT.*JB

Engine and Engine Cooling › Engine
Filed Mar 11, 200325,000 milesPA

CONSUMER WAS INFORMED THE VALVE CYLINDER HEAD NEEDED TO BE REPLACED.*JB

Engine and Engine Cooling › Engine
Filed Mar 10, 2003OH

THE ENGINE STALLED, WITHOUT WARNING.*JB

Service Brakes, Hydraulic
Filed Mar 10, 2003CA

FAULTY FRONT BRAKING SYSTEM. EXCESSIVE WEAR AND TEAR LEADS TO PREMATURE BRAKE AND ROTOR REPLACEMENT TO INSURE SAFE, NORMAL CAR OPERATION.*JB

Engine and Engine Cooling › Engine
Filed Mar 10, 200341,995 milesPA

BURNT EXHAUST VALVE ON CYLINDER HEAD. *JB

Electrical System › 12v/24v/48v Battery › CablesFire
Filed Mar 10, 2003OH

CONSUMER RECEIVED A RECALL NOTICE #02S42 TO REPLACE THE BATTERY WIRE. THE CONSUMER WAS TRAVELING ON THE HIGHWAY AND SHE NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE CAUGHT ON FIRE.*JB

Engine and Engine Cooling › Engine
Filed Mar 10, 200326,950 milesNY

TWICE IN THE PAST 3 MONTHS, MY VEHICLE STALLED AND WOULD NOT START AGAIN. AFTER HAVING IT TOWED TO THE DEALERSHIP, WAITING THERE OVERNIGHT, THE CAR STARTED AND THEY COULDN'T FIND A PROBLEM WITH IT. *JB

Suspension › Front › Wheel Bearing
Filed Mar 7, 2003TX

THE RIGHT FRONT AXLE WHEEL BEARINGS FAILED, CONSUMER HAD THEM REPLACED. RECEIVED RECENT RECALL 01 I 01 7000 ON THE REAR WHEEL BEARINGS AND CONSUMER BELIEVED THE FRONT BEARINGS WERE DEFECTIVE AS WELL.*JB

Engine and Engine Cooling › Engine
Filed Mar 7, 200340,000 milesTN

THE ENGINE REVVED, WHICH CAUSED THE VEHICLE TO LOSE POWER OR STALL. *JB

Service Brakes, Hydraulic
Filed Mar 7, 200318,822 milesOH

WHEN THE BRAKE WAS APPLIED, THERE WAS A LOUD NOISE, AND AFTER THE VEHICLE STOPPED SEVERAL TIMES, A HOT METAL SMELL APPEARED. *JB THE DEALER STATED THAT THE VEHICLE WASN'T DRIVABLE, DUE TO A POTENTIAL FIRE HAZARD, AND DIAGNOSED THE PROBLEM AS STUCK CALIPERS. THE BRAKE PADS AND THE CALIPERS WERE REPLACED, AND THE ROTORS WERE RESURFACED. (THE HUBCAP HAD BEEN SLIGHTLY MELTED AWAY FROM THE CALIPER) SCC

Engine and Engine Cooling › Engine
Filed Mar 7, 2003CO

THERE WAS A NOISE COMING FROM UNDER THE VEHICLE.*JB

Electrical System › Ignition
Filed Mar 6, 200386,750 milesFL

I OWN A 2000 FORD FOCUS. I HAD MY IGNITION CYLINDER REPLACED IN JUNE 2002. THEN ON MARCH 2, 2003 IT HAPPENED AGAIN. I HAVE SPENT NEARLY $600 ON THIS PART IN THE LAST 9 MONTHS AND I AM STILL PAYING FOR MY CAR. AN IGNITION SHOULD USUALLY OUT LAST THE LIFE OF THE CAR. I AM VERY DISSATISFIED WITH THE SERVICE I AM RECEIVING FROM FORD AND I KNOW THIS WILL BE A RE-OCCURRING PROBLEM. THEY ALSO HAD TO SHAVE MY KEY A LITTLE TO MAKE IT WORK BUT IT DOES NOT FEEL THE WAY IT USED TO AND IT REALLY BOTHERS ME BECAUSE I KNOW IT WILL HAPPEN AGAIN. *JB

Electrical System › Ignition › Switch
Filed Mar 6, 2003LA

THE IGNITION SWITCH FAILED WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO STALL. THE IGNITION SWITCH WAS REPLACED 3 TIMES. *JB

Electrical System › Ignition
Filed Mar 6, 2003MN

FORD IGNITION CYLINDER DEFECT. KEY WILL NOT INSERT ALL THE WAY, IT TAKES NUMEROUS TRIES, ONCE INSERTED WILL NOT ROTATE TO START POSITION. *JB

Suspension › Front › Springs › Torsion Bar
Filed Mar 6, 200336,000 milesMN

THE FRONT SWAY BARS WERE LOOSE. *JB

Service Brakes, Hydraulic
Filed Mar 6, 2003TX

I HAVE HAD NUMEROUS PROBLEMS W/ MY 2000 FORD FOCUS. THE MOST SEVERE IS THE BRAKES SQUEALING AND WEARING OUT PREMATURELY. THEY HAD TO BE REPLACED IN THE FIRST YEAR AND A HALF OF OWNERSHIP AND NEVER STOPPED MAKING NOISE. ON A SEPARATE OCCASION THE REAR WHEEL BEARINGS LEAKED FLUID ALL OVER THE BRAKE PADS WHICH COULD HAVE RESULTED IN A DEADLY ACCIDENT. I HAVE BEEN GIVEN A COPY OF A LETTER FROM FORD MOTOR CO. FROM A FORD DEALERSHIP SAYING THE BRAKE NOISE IS NORMAL AND CAN NOT BE FIXED AND IS NOT INDICATIVE OF A PROBLEM WITH THE BRAKES. PLEASE DO SOMETHING TO FIX THESE CARS, THEY ARE NOT SAFE! *JB

Air Bags › FrontalCrash
Filed Mar 6, 2003KY

THE VEHICLE HIT SOME TREES, AND NONE OF THE AIR BAGS DEPLOYED.*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 5, 200325,000 milesTN

I SENT THIS LETTER TO FORD IN MAY OF 2000 I PURCHASED A FORD FOCUS, THINKING IT WOULD BE A SAFE, LOW MAINTENANCE CAR, CONSIDERING IT HAD BEEN IN EUROPE SINCE 1997. I WOULD THINK THIS WOULD BE PLENTY OF TIME TO WORK OUT ANY BUGS YOU MAY HAVE. OR, SHOULD I CALL THEM RECALLS. I THINK A CAR THAT HAS 16 RECALLS, MOST OF THEM WHICH I WOULD CONSIDER SAFETY ISSUES, SHOULD BE RECALLED ENTIRELY. I HAVE HAD OTHER ISSUES WITH THIS CAR AS WELL. MY KEY WOULD NOT TURN, SEAT BELTS LOCKING FOR NO REASON, DOOR HANDLES NOT OPENING THE DOOR (THIS IS ALL HAPPENING AGAIN). AND ONE THAT HAS NOT BEEN ADDRESSED, BRAKES. I AM NOW ON MY THIRD SET OF FRONT ROTORS SINCE I HAVE PURCHASED THE CAR. THE SAME THING HAS HAPPENED EVERY TIME. THE DRIVER SIDE ROTOR AND PAD WILL WEAR COMPLETELY DOWN YET THE PASSENGER SIDE WILL BE JUST FINE. I HAVE TALKED TO OTHER FOCUS OWNERS AND THE SAME THING IS HAPPENING. I STILL HAVE MY LAST SET OF ROTORS JUST TO PROVE IT. I GOT SMART THIS TIME AND BOUGHT REPLACEMENTS THAT WERE NOT MADE BY YOU. STOP TECH CROSS DRILLED ROTORS AND EBC GREENSTUFF KEVLAR PADS. I ALSO REPLACED THE DRIVER SIDE CALIPER WITH A NON-FORD REPLACEMENT. I WANT OUT OF THIS CAR BECAUSE I FEEL IT IS UNSAFE. I ALSO WOULD LIKE TO WARN OTHER FOCUS OWNERS THAT THIS CAR IS UNSAFE. YOU ALSO HAD BETTER NOT SEND ME TO THE DEALERSHIP AGAIN. WHAT DOES THE DEALERSHIP HAVE TO DO WITH THE PRODUCTION OF AN UNSAFE CAR? NOTHING, EXCEPT THAT THEY SELL IT. I AM NOT PUTTING UP WITH FORD PUSHING ME AROUND OR GIVING ME THE RUN AR

Steering › Linkages
Filed Mar 5, 2003LA

CONSUMER WAS INFORMED NO PARTS WERE AVAILABLE REGARDING THE PINCH BOLT, RECALL 02 V 289 000.*JB

Service Brakes, Hydraulic
Filed Mar 5, 2003CT

THERE WAS A NOISE COMING FROM THE REAR BRAKES.*JB

Steering
Filed Mar 5, 2003TX

THE STEERING WHEEL SEPARATED FROM THE COLUMN.*JB

Suspension
Filed Mar 5, 2003TN

PROBLEMS WITH BRAKE EQUIPMENT. THE VEHICLE HAS BEEN TO THE DEALER AT LEAST 4 TIMES FOR A CRUNCHING SOUND WHEN DRIVING OVER BUMPS.. THE BRAKES SQUEALED WHEN THEY WERE APPLIED, THE CONSUMER WAS TOLD THEY WERE FIXED, HOWEVER THE PROBLEM RESURFACED. *JB

Suspension › RearCrash1 injured
Filed Mar 4, 2003AL

WHILE TRAVELING ON THE INTERSTATE THERE WAS A SWAY/SHIFT IN THE REAR END OF THE VEHICLE AS SHE WAS CROSSING A BRIDGE, WHICH CAUSED A LOSS OF CONTROL. *NLM SCC

Steering
Filed Mar 4, 2003CA

THE VEHICLE MADE NOISE IN THE REAR PASSENGERS SIDE OF THE VEHICLE WHICH CAUSED LOSS OF CONTROL WHILE DRIVING. THERE WAS A RECALL RELATED TO THIS PROBLEM RECALL # 02V-289000. *NLM

Suspension
Filed Mar 4, 2003MI

THE VEHICLE EXPERIENCED PROBLEMS WITH THE REAR WHEEL BARRIERS. A RECALL WAS ISSUED BUT THE CONSUMERS VEHICLE WAS NOT INCLUDED DUE TO VIN. *NLM

Electrical System › Ignition
Filed Mar 4, 2003NC

REPLACED IGNITION LOCK AND CYLINDER TWICE ON A 2000 FORD FOCUS. HAD TO HAVE THE CAR TOWED. THE STEERING WHEEL OCCASIONALLY LOCKS. HAVE AROUND 46338 MILES ON THE AUTOMOBILE. THE BILL WAS $215.52. PURCHASED THE AUTOMOBILE FROM TEAM FORD IN TARBORO, NORTH CAROLINA. *NLM

Suspension › Rear
Filed Mar 4, 2003MI

NAR 04/07/2003 MR. THE CONSUMER STATED WITH 20,000 MILES ON THE TIRES THEY WERE ALREADY BALD. THE DEALER TOLD THE CONSUMER ONLY THE REAR TIRES WERE BALD BECAUSE THEY HAD NOT BEEN ROTATED. THE CONSUMER TOOK THE VEHICLE TO ANOTHER MECHANIC AND HAD THE TIRES ROTATED AND HAD NEW TIRES PUT ON THE FRONT, HOWEVER 10,000 MILES LATER THE REAR TIRES WERE BALD, THEY WERE REPLACED AGAIN AND LESS THAN A YEAR LATER THEY WERE BALD AGAIN. THE CONSUMER LEARNED THAT THE PROBLEM WITH TIRES WAS DUE TO A RECALL WITH THE WHEEL BEARINGS WHICH WAS SUPPOSE TO HAVE BEEN REPLACED A LONG TIME AGO. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 3, 2003NM

THE FRONT ROTORS WERE WORN, WHICH CAUSED EXTENDED STOPPING DISTANCE.*JB

Engine and Engine Cooling › Engine
Filed Mar 3, 200337,000 milesME

THE VEHICLE STALLED WITHOUT WARNING.*JB

Electrical System › Ignition › Switch
Filed Mar 3, 200343,001 milesMI

THE IGNITION SWITCH LOCKED UP.*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 28, 2003NM

THE FRONT BRAKE ROTORS WERE WORN, WHICH CAUSED EXTENDED STOPPING DISTANCE.*JB

Suspension › Front › Wheel Bearing
Filed Feb 27, 2003TN

CONSUMER WAS INFORMED NO PARTS WERE AVAILABLE REGARDING THE RECALL FOR WHEEL BEARING RECALL # 01I017000, THE MANUFACTURER HAD NOT SENT ANY PARTS.*JB

Electrical System › 12v/24v/48v Battery › Cables
Filed Feb 27, 2003TN

CONSUMER WAS INFORMED NO PARTS WERE AVAILABLE REGARDING THE BATTERY CABLES RECALL # 02V288000. *JB

Steering › Linkages
Filed Feb 27, 2003TN

CONSUMER WAS INFORMED NO PARTS WERE AVAILABLE REGARDING THE STEERING LINKAGES RECALL # 02V288 000.*JB

Engine and Engine Cooling › Engine
Filed Feb 27, 2003MN

THE VEHICLE STALLED, AND THEN RESTARTED.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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