Page 40 of 74 · complaints 1,951–2,000 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › 12v/24v/48v Battery › Cables
Filed Oct 2, 2003FL

WHILE DRIVING AT NIGHT TIME HEADLIGHTS FAILED, ONLY THE HIGH BEAM WORKED. ALSO, THIS VEHICLE HAD A PROBLEM WITH MISROUTED BATTERY CABLES. DEALER NOT NOTIFIED. VEHICLE'S WARRANTY EXPIRED. *AK

Electrical System › Ignition › Switch
Filed Oct 1, 200366,955 milesCA

THE KEY COULD NOT BE INSERTED INTO THE IGNITION. THE DEALER STATED THE IGNITION SWITCH NEEDED TO BE REPLACED. THE SWITCH WAS NOT COVERED UNDER THE EXTENDED WARRANTY. IN ADDITION TO NOT BEING ABLE TO START THE VEHICLE, THE POWER WINDOWS COULD NOT BE ROLLED DOWN. *AK *NLM *JB

Electrical System › Ignition
Filed Oct 1, 200323,748 milesWA

THE CONSUMER WAS UNABLE TO START THE VEHICLE BECAUSE THE KEY FAILED TO GO INTO THE IGNITION. DEALERSHIP HAD TO REPLACED THE IGNITION CYLINDER. ALSO, THE LEFT TURN SIGNAL DID NOT CANCEL ONCE THE TURN WAS COMPLETE. THE DEALERSHIP REPLACED THE TURN SIGNAL SWITCH. *AK. THE DOME LIGHT FAILED TO COME WHEN THE DOOR WAS OPENED, THE DEALER REPLACED A BURNED OUT BULB. *JB

Power Train
Filed Oct 1, 2003MO

I HAVE A 2000 FOCUS. I EXPERIANCE HESITATION WHEN THE FUEL TANK IS ABOUT 1/4TH FULL, IT DIED ONCE WHILE TURNING AROUND AN OFFRAMP CLOVERLEAF. ALSO WHEN COMING TO STOPS IT IDLES ROUGH. WHEN STARTING AND WAITING WHILE IN OR OUT OF GEAR, IDLING IS ROUGH. TURNING CORNERS I OCCASIONALY GET CREEKS FROM THE FRONT AND REAR. SOMETIMES I HEAR THUMPS FROM THE REAR WHEN RIDING OVER BUMPS ON OCCASION. I HEAR AND FEEL A GROWL WHILE THE ENGINE IS RUNNING REGARDLESS OF BEING IN OR OUT OF GEAR OR IN OR OUT OF MOTION. IT FEELS MORE PROMINENT WHEN THE TEMP. IS BELOW 60 DEGREES. I CAN FEEL IT VIBRATING IN THE STEERING WHEEL WHILE TURNING AND IT SEEMS TO STOP WHILE TURNING LEFT BUT CONTINUES WHEN THE STEERING REACHES CENTER. WHILE GOING UP OR DOWN INCLINES OR SMALL DEPRESSIONS IN THE ROAD IT BECOMES EVEN MORE NOTICEABLE AND YOU CAN FEEL IT IN THE FLOOR. THE DRIVERS SIDE REAR DOOR LOCK SOMETIMES CLICKS IN AND OUT OF THE LOCK POSTION ERRATICALLY WHEN THE ELECTRONIC DOOR LOCK/UNLOCK BUTTON IS DEPRESSED. THIS HANDLE IS ALSO EXTREMELY TOUGH TO OPEN. SOMETIMES POWER IS LOST TO THE RADIO, I REMOVE THE DETACHABLE ANITI-THEFT PIECE AND REPLACE IT, SOMETIMES IT WORKS, SOMETIMES I NEED TO DO IT NUMEROUS TIMES BEFORE THE RADIO WILL TURN BACK ON. I HAD EXPERIANCED WARPED ROTORS ON THE FRONT WHEN I FIRST BOUGHT THE VEHICLE NUMEROUS TIMES, BUT I SWITCHED THEM WITH SLOTTED ROTORS SO I NO LONGER HAVE THIS PROBLEM. MY REAR BRAKE DRUMS ARE STOCK (BUT THE PASDS ARE NOT) AND THEY SQUEAL QUITE FREQUENTLY, POSSIBLY DUE

Air Bags › FrontalCrash
Filed Oct 1, 2003IN

REPORT WRITTEN ABOUT 2000 FORD FOCUS.*MR THERE WAS A THREE CAR ACCIDENT. THE AIR BAGS DEPLOYED, HOWEVER THE CONSUMER DID NOT REMEMBER BEING INVOLVED IN A COLLISION, THE CONSUMER STATED THE VEHICLE WAS AT A STOP. *TS IT WAS NOTED THAT THE AIR BAG SYSTEM DID HAVE A PREVIOUS PROBLEM WHERE SEVERAL CONTACT PINS IN THE ELECTRICAL CONNECTOR IN THE STEERING COLUMN WERE REPLACED. *JB

Fuel System, Gasoline › Delivery
Filed Sep 29, 2003127,000 milesWA

2000 FORD FOCUS SE/SW WITH AT AND AC STALLS AND OR DIES DURING NORMAL DRIVING CONDITIONS AT HIGH OR LOW SPEEDS. ITS A REPEATING OCCURRENCE, AFTER THE CAR HAS BEEN DRIVEN FOR A SHORT WHILE AND THE ENGINE IS AT ITS NORMAL OPERATING TEMPERATURE. WHILE THE ABOVE INCIDENTS TAKE PLACE, THE CARS WARNING SYSTEMS DO NOT INDICATE ANY APPARENT FAILURE OR OVERHEATING.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 29, 200396,000 milesAR

MY WIFE HAS A 2000 FOCUS FOR THE PAST 3 MONTHS WHEN SHE IS DRIVING IT WILL DIE. IT CAN BE RESTARTED QUICKLY BUT IT WILL DIE MULTIPLE TIMES. IT WILL TEND TO RUN ROUGH AS WELL WHEN IT HAS THIS PROBLEM AND WILL HAVE NO POWER. THE PROBLEM NOW HAS BECOME AND ALL THE TIME THING. LAST WEEK AFTER HAVING IT AT THE FORD DEALER A COUPLE OF WEEKS BACK, THEY LEFT ALL THE CONNECTIONS LOOSE AND THE CAR HAD GAS RUNNING OUT EVERY WERE. ALSO HAVE HAD A CODE THAT SAID WE HAD A BAD GAS CAP. WE HAVE REPLACED EVERYTHING THAT HAS ANYTHING TO DO WITH THE FUEL SYSTEM AND IT DID NO GOOD. FUEL PUMP 2 TIMES, FUEL REGULATOR, FUEL CONTROL MODULE. ALSO CHECKED ALL THE CONNECTIONS AS PER FORD BULLETIN.

Electrical System › Ignition › Switch
Filed Sep 29, 200356,000 milesTX

UPON ENTERING THE VEHICLE KEY WOULD NOT TURN THE IGNITION. VEHICLE HAD TO BE TOWED TO THE DEALER. *AK

Electrical System › Ignition › Switch
Filed Sep 29, 200362,000 milesOH

KEY WOULD NOT GO INTO THE IGNITION. STRANDED. HAD TO HAVE VEHICLE TOWED AND IGNITION LOCK CYLINDER HAD TO BE REPLACED

Electrical System › 12v/24v/48v Battery › Cables
Filed Sep 26, 200347,000 milesWA

DEFECTIVE VEHICLE - NUMEROUS MAJOR PROBLEM AND DEFECTIVE PARTS, RECALLS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 26, 2003CA

WHEN TRYING TO APPLY THE ANTI LOCK BRAKES. THE BRAKES WILL LOCK UP CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK

Power Train › Automatic Transmission
Filed Sep 26, 2003DC

AUTOMATIC TRANSMISSION SLIPS GEARS WHILE DRIVING CAUSING THE VEHICLE TO JERK. ALSO, A SQUEAKING NOISE IS HEARD WHEN APPLYING PRESSURE TO THE BRAKE PEDAL. DEALER ATTEMPTED TO FIX THE TRANSMISSION AND THE BRAKES BUT HAS NOT REMEDIED THE PROBLEMS. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 22, 200334,000 milesPA

WHEN ACCELERATING, THE VEHICLE LOST POWER. TOOK VEHICLE TO DEALER WHO SAID IT WAS THE FUEL PUMP PROBLEM. *AK THIS OCCURRED ESPECIALLY WHEN TRAVELING ON RAMPS AND CLOVER LEAPS. THE POWER WOULD RESUME ON LOW SPEEDS. THE DEALER STATED THAT THE PRESSURE WOULD DROP WHEN GOING AROUND CORNERS. (THE FUEL PUMP AND FILTER WERE REPLACED) THIS WAS THE SECOND FUEL PUMP THAT WAS REPLACED SINCE AUGUST 2001. *SCC *JB

Engine and Engine Cooling › Engine › Gasoline › Turbo/Supercharger
Filed Sep 22, 200336,200 milesFL

CONSUMER ATTEMPTED TO START VEHICLE, BUT VEHICLE WOULD NOT START. DRIVER GOT OUT OF VEHICLE AND NOTICED GAS ON THE GROUND. TOOK VEHICLE TO FORD, FORD REPLACED SOME GASKETS. *AK

Steering › Column Locking › Anti-theft Device
Filed Sep 22, 200360,000 milesMI

KEY CYLINDER LOCK WENT OUT AND CAUSED STEERING WHEEL AND THE KEY NOT TO BE ABLE TO TURN. MANUFACTURER AND DEALER WILL BE NOTIFIED OF THE PROBLEM.*AK

Electrical System › Ignition › Switch
Filed Sep 18, 2003UT

KEY IGNITION AND STEERING WHEEL IS LOCKED, CANNOT TURN KEY TO START CAR. WHEN I CALLED THE FORD HELP LINE, I WAS TOLD THAT THIS WAS NEW, NOTHING THEY'VE HEARD OF BEFORE. HOWEVER, WHEN I CALLED THE DEALERSHIP THEY REFERRED ME TO THE MECHANIC ASKED ME WHAT I DROVE. I SAID FORD FOCUS. HE ASKED WHAT YEAR, I SAID 2000. THEN HE SAID THAT KEY IGNITION IS A COMMON PROBLEM WITH THE 2000 FOCUS AND THAT THEY'VE HAD TO FIX SEVERAL FOCUS' FOR THAT SPECIFIC REASON ALONE. FORD NEEDS TO DO A CENSUS OF HOW MANY OF THEIR DEALERSHIP HAVE LOGGED IN THIS PROBLEM BECAUSE THE COMPLAINTS ARE ALL OVER THE INTERNET, TOO MANY TO IGNORE!!! THIS NEEDS TO BE A RECALL ISSUE. *JB

Electrical System › Ignition › Switch
Filed Sep 17, 200372,700 milesOR

IGNITION LOCK FAILS TO TURN WHEN KEY IS INSERTED. STEERING REMAINS LOCKED AND CAR WILL NOT START. FIRST TIME THIS OCCURRED WAS JUNE 2001 WHILE CAR WAS UNDER WARRANTY. LOCK WAS DRILLED OUT AND REPLACED. IGNITION HAS LOCKED UP FOR THE SECOND TIME TODAY WITH NO WARNING. WILL HAVE TO HAVE THE CAR TOWED 30 MILES TO DEALER. *JB

Electrical System › Ignition › Switch
Filed Sep 16, 200322,000 milesPA

THE IGNITION SWITCH ON OUR 2000 FORD FOCUS LOCKED UP. THE KEY WOULD NOT TURN IN THE IGNITION AND STRANDED MY WIFE AND CHILDREN. THE IGNITION SWITCH HAD TO BE REPLACED BY THE FORD DEALERSHIP. THE CAR IS 4 MONTHS OUT OF WARRANTY AND ONLY HAS 22,000 MILES. AFTER COMPLAINING TO THE DEALER, THEY REDUCED THE REPAIR PRICE TO ~1/2 OF ESTIMATE AND TOLD ME TO HOLD THE RECEIPT IN CASE THERE IS A RECALL. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 16, 200341,000 milesCT

MY CAR IS A 2000 FORD FOCUS SE WITH 41,000 MILES. WITHIN THE LAST FEW MONTHS I HAVE NOTICED A HESITATION IN ACCELERATION AND A DIFFICULT TIME IN STARTING. ON JULY 30TH OF THIS YEAR MY CAR WOULD START BUT NOT CONTINUE TO IDLE. I BROUGHT IT TO MY FORD DEALER AND THEY REPLACED A IDLE AIR CONTROL VALVE @ THE COST OF $400. THIS PAST WEEKEND MY CAR WOULD NOT START AGAIN AND I HAD IT TOWED TO THE SAME FORD DEALERSHIP AS PREVIOUSLY MENTIONED. THEY TOLD ME IT WAS THE FUEL PUMP AND IT WOULD COST $600. THIS CAR HAS ONLY 41,000 MILES ON IT. I HAVE BEEN TO MANY WEBSITES/FORUMS AND NOTICE I AM NOT ALONE. IS A RECALL ON THE FUEL PUMP IN PROCESS? *JB

Air BagsCrash1 injured
Filed Sep 15, 200349,000 milesNV

WHILE TRAVELING AT 10 MPH CONSUMER'S VEHICLE HIT ANOTHER VEHICLE HEAD ON THAT WAS TRAVELING AT 50 MPH. ALL AIRBAGS DEPLOYED; HOWEVER, CONSUMER SUSTAINED SECOND DEGREE BURNS ON HANDS FROM AIRBAG. *AK

Fuel System, Other › Delivery › Fuel Pump
Filed Sep 15, 200335,000 milesKS

I HAVE UPON MORE THAN ONE OCCASION HAD MY 2000 FORD FOCUS ZX3 STALL AND OR DIE ON ME. THIS HAPPENS MOSTLY ON ON-RAMP AND OFF-RAMP SITUATIONS, MANY TIMES THE CAR WILL SHUT DOWN WHILE ENTERING THE HIGHWAY AT 40+ MPH THIS IS A SERIOUS SITUATION, STALLING WITHOUT WARNING WILL ONE DAY GET ME KILLED. JUST AS WELL, I HAD THE CAR AT FORD TO DISCUSS THE SITUATION, THEY SAID NOTHING WAS WRONG AND SENT ME ON MY WAY. I AM STILL HAVING ISSUES WITH THIS STALLING AND STUMBLING, AND WOULD LIKE SOME KIND OF RECALL OR TSB PUT OUT. I THINK FORD SHOULD REPLACE ALL OF OUR FUEL TANKS AND FUEL PUMPS. TO THIS DATE I KNOW OF 5 OTHER FOCUS OWNERS, BOTH SEDAN AND COUPE (ZX3) WHICH I OWN, HAVE HAD THESE SAME PROBLEMS.

Steering › Column Locking › Anti-theft Device
Filed Sep 15, 2003MA

CONSUMER WENT OUT TO START CAR AND KEY WOULD NOT TURN, IGNITION WAS LOCKED IN PLACE, IT WOULD NOT MOVE. ALSO, STEERING WHEEL WAS LOCKED. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND THEY SAID THEY NEVER HEARD OFF SUCH OCCURRENCES. *AK

Fuel System, OtherCrash
Filed Sep 15, 200350,000 milesCA

MY CAR SUDDENLY STALL WHEN I AM STOP IN A LIGTH OR WHEN I AM DRIVING, IT HAS BEEN 4 TIMES AT DEALER BUT THEY CAN FIND THE PROBLEM, THIS MORNING I WAS HIT BY A CAR I WAS DRIVING AND MY CAR SUDDENLY STALLED THE CAR BEHIND ME WASN'T ABLE TO STOP AND HIT ME, THANKS GOD NOTHING HAPPENED IT WAS JUST A SMALL SCRATCH, SO WHEN NHTSA IS GOING TO DO SOMETHING ABOUT THIS, ARE YOU WAITING FOR SOME ONE TO DIE IN A CRASH ACCIDENT, PLEASE DO SOMETHING ABOUT IT.

Fuel System, Gasoline › Delivery › Fuel PumpFire
Filed Sep 15, 200348,826 milesKS

WHILE DRIVING AT ANY SPEED ON THE HIGHWAY VEHICLE STALLS INTERMITTENTLY, AND BY DOING SO, IT CAUSES STEERING WHEEL TO LOCK. VEHICLE HAD BEEN IN DEALER'S SHOP FOR FUEL PUMP REPLACEMENT. AT THE TIME OF FUEL PUMP REPLACEMENT MECHANIC BROKE THE PLASTIC COUPLING THAT CONNECTED THE FUEL LINE TO THE FUEL TANK. THE BREAKING OF THE COUPLING CAUSED AN EXPLOSION TO OCCUR IN THE FUEL TANK. *AK

Electrical System › Ignition › Switch
Filed Sep 14, 200397,825 milesMA

KEY WOULD NOT GO INTO IGNITION, CAR TOWED TO DEALER THEY REPLACED AT COST OF 350+ WOULD NOT COVER UNDER EXTENDED WARRANTY. *PH

Visibility › Power Window Devices and Controls
Filed Sep 13, 200345,000 milesAZ

POWER WINDOWS ON 2000 FORD FOCUS FAIL OFTEN. I HAVE HEARD OF THIS PROBLEM ON MANY OTHER FOCI VIA THE INTERNET; BUT I HAVE PERSONALLY HAD 3 POWER WINDOWS FAIL (WHICH IS A SAFETY CONCERN, AS WINDOWS FALL DOWN VIOLENT WHEN THEY FAIL AND REMAIN DOWN, CANNOT BE ROLLED UP AND WILL NOT STAY UP IF MOVED BY HAND LEAVING VEHICLE EXPOSED TO THEFT AND THE ELEMENTS) IN LESS THAN 3 YEARS... TWO OF WHICH HAVE FAILED OUT OF WARRANTY. (WARRANTY IS UP IN ONE MONTH TIME FRAME; BUT HAVE DRIVEN VEHICLE 45,000 MILES.) CONSUMERS ARE SERIOUSLY GETTING BITTEN BY THE COST OF REPLACING FORD'S FAULTY DESIGNED POWER WINDOW ASSEMBLIES. DATE OF MOST RECENT INCIDENT GIVEN. *JB

Electrical System › Ignition › Switch
Filed Sep 12, 2003KY

ELECTRONIC SYSTEM-IGNITION SWITCH TROUBLE GETTING KEY IN. ONCE KEY WAS IN, IGNITION WOULD NOT TURN. HAD TO BE REPLACED. *PH

Electrical System › Wiring
Filed Sep 12, 2003CA

2000 FORD FOCUS. BOUGHT AT SANGER FORD OUTLET NEW. PROBLEM: CABLE AND WIRING FRAYED. RESULT: AAA CALLED. DEAD BATTERY. TOWED. INCONVENIENCE. *PH

Electrical System › 12v/24v/48v Battery › Cables
Filed Sep 12, 2003CA

2000 FORD FOCUS. CAR WOULD NOT START 9/11/03. NOTHING WAS LEFT ON TO DRAIN THE BATTERY. AAA CALLED. APPLIED PRESSURE TO BATTERY CABLES. WAS NOT MAKING CONNECTION. WIRES FRAYED TO CABLE. FINALLY STARTED WHEN CABLE WAS TURNED AND TWISTED JUST SO. *PH

Power Train › Automatic TransmissionCrash
Filed Sep 12, 2003MD

WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY, WITHOUT WARNING THE TRANSMISSION LOCKED UP. THIS CAUSED A COLLISION WITH ANOTHER VEHICLE FORCING THE VEHICLE INTO THE GUARD RAIL. NO INJURIES OR FATALITY REPORTED AT THIS TIME. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. *PH

Electrical System › Ignition
Filed Sep 12, 2003MS

CONSUMER STATES THAT SHE IS HAVING PROBLEMS WITH HER VEHICLE'S IGNITION SWITCH AGAIN. SHE STATES THAT LAST YEAR THIS TIME THE KEY WOULD GO IN THE IGNITION BUT IT WOULD NOT UNLOCK AND TURN. THE MECHANIC REPAIRED IT, SHE HAD ANOTHER SWITCH PUT IN. THIS YEAR THE SAME THING IS HAPPENING. THE KEY WILL GO IN THE IGNITION, BUT IT WILL NOT TURN THE AUTO ON. IT IS LIKE THE SWITCH IS FROZEN IN PLACE. CONSUMER STATES WHEN SHE SPOKE WITH THE MECHANIC ABOUT THE PART THAT IS NOW DEFECTIVE, AND THE YEAR'S WARRANTY IS NOT UP, THE MECHANIC SAYS HE WILL HAVE TO CHARGE HER AGAIN. HE DOES NOT WANT TO HONOR HER WARRANTY ON THE PART WHICH HE PUT ON THE VEHICLE. SHE STATES SHE STILL HAS A COUPLE OF WEEKS LEFT BEFORE THE WARRANTY EXPIRES. *PH

Engine and Engine Cooling › Engine
Filed Sep 11, 200364,000 milesPA

ENGINE IDLES AT 3,000 - 4,000RPM'S WHEN CLUTCH IS PRESSED IN. IT DOES THIS AT A STOPPING POSITION AND WHILE DRIVING. FORD DEALER SPOKE WITH FORD ENGINEERS AND WERE TOLD THAT IT IS "A CHARACTERISTC OF THE CAR AND IS NORMAL!"

Engine and Engine Cooling › Engine
Filed Sep 10, 2003CA

THE VEHICLE STALLED WITHOUT WARNING, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB

Engine and Engine Cooling › Engine
Filed Sep 10, 2003MI

THE VEHICLE STALLED WITHOUT WARNING. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 10, 2003WV

FOR THE PAST MONTH OR SO MY CAR, FORD FOCUS, HAS BEEN HESITATING AND ALMOST STALLING WHEN I AM STOPPED AT A LIGHT OR IN TRAFFIC. IT ALSO HESITATES ON ACCELERATION FROM A STOPPED POSITION OR WHEN I AM DRIVING DOWN THE ROAD. *JB

Fuel System, Other
Filed Sep 9, 200349,000 milesCA

MY COMPLAINED IS REGARDING MY FORD FOCUS IT IS A 2000 FOCUS SE, I AM HAVING THE ENGINE PROBLEM, IT STALLS. I HAS BEEN 4 TIMES AT THE DEALER BUT THEY DON'T FIND ANYTHING WRONG, LAST TIME I WENT A GOT CHARGED $120 DOLLARS BUT THEY DIDN'T FIX, THE BAD PART IS MY MANUFACTURER WARANTY IS OVER AND I ONLY HAVE THE EXTENDE WARRANTY , MY QUESTION IS WHAT CAN I DO TO GET MY CAR FIX, THIS IS VERY DANGEROUS I ALMOST BEEN HIT TWISE BECAUSE THE CAR SUDDENLY STOPS, SO THIS A MAJOR PROBLEM THAT'S WHY AM I NOT DRIVING IT UNTIL IT GETS FIX.THANKS. *AK

Suspension › Front › Springs › Coil Springs
Filed Sep 9, 200364,500 milesNY

FRONT COIL SPRINGS BROKE CAR 3 YEARS OLD! NEED TO REPLACE SPRINGS AND STRUTS AND PRIVATE PLATE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 9, 2003MS

CONSUMER WAS HAVING PROBLEMS WITH ROTORS RUSTING. DEALER WAS CONTACTED, AND STATED THAT ROTORS NEEDED TO BE REPLACED, BUT DID NOT EXPLAIN AS WHY THIS HAPPENED. *AK

Fuel System, Gasoline
Filed Sep 8, 200338,000 milesOR

IN THE LAST 6 MONTHS I'VE OWNED THIS VEHICLE I CANNOT LET IT GO BELOW A QUARTER TANK OR THE VEHICLE ACTS LIKE IT'S RUNNING OUT OF GAS. I'VE REPLACED THE FUEL FILTER AND PROBLEM STILL OCCURS. DEALER WANTS TO CHARGE TO TELL ME WHATS WRONG BUT I FEEL THIS IS A DEFECT FROM FORD AS I'VE RESEARCHED AND FOUND SEVERAL OTHER COMPLAINTS THAT ARE THE SAME. HOPING FOR A RECALL......*AK

Air BagsCrash1 injured
Filed Sep 5, 2003GA

FAULTY AIRBAG DEPLOYMENT IN REAR END COLLISION AT 10 MPH. DRIVER AND PASSENGER AIRBAGS DEPLOYED, SHATTERING WINDSHIELD. ALSO, DRIVER SUFFERS 2ND AND 3RD DEGREE BURNS FROM AIRBAG.

Engine and Engine Cooling › Engine
Filed Sep 5, 200325,000 milesNY

CAR LOST POWER AND STALLED OUT ON HIGHWAY 6 TIMES BEGINNING IN MAY 2003, INCLUDING 1 TIME NEEDING TOW. FUEL FILTER REPLACED. ISLAND FORD OF STATEN ISLAND WILL NOT CHECK CAR WITHOUT FEE AS IT WAS "3 DAYS PAST WARRANTY." SERVICED 3 TIMES BY 2 DIFFERENT INDEPENDENT REPAIR SHOPS WITH ELECTRONIC DIAGNOSTIC CERTIFICATION WITHOUT FINDING PROBLEM. VEHICLE PASSED NYS EMISSIONS RECENTLY.*AK

Electrical System › Ignition › Switch
Filed Sep 5, 2003CA

WHEN PLACING THE KEY IN SIDE THE IGNITION VEHICLE FAILED TO ENGAGE. KEY DIDN'T TURN LEFT OR RIGHT. VEHICLE HAD BEEN IN REPAIR SHOP MULTIPLY TIMES. CAUSE OF FAILURE WAS UNDETERMINED. MANUFACTURER WAS AWARE OF THE INCIDENT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › PadsCrash
Filed Sep 4, 200320,000 milesWA

HAS BEEN TO SHOP FOR 26 DAYS IN THE PAST 4 MONTHS. REPEATED FAILURE OF CLUTCH (MANUAL TRANSMISSION), FAILURE OF BRAKE PADS, RESULTING IN MINOR CRASH. HAVE HAD TO HAD BALL JOINTS REPLACED. CRUISE CONTROL WAS DISCONNECTED FROM ACCERATOR/BRAKE. KEY WOULD NOT GO INTO IGNITION AND RESULTED IN KEY IGNITION SWITCH HAVING TO BE REPLACED. NUMEROUS RECALLS AND TRIPS TO SHOP SINCE BOUGHT BRAND NEW IN AUGUST 2003*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 4, 200324,000 milesOH

2000 FORD FOCUS BOUGHT NEW HAVE HAD BRAKE PROBLUMS SINCE DAY ONE, FRONT BRAKES WEAR OUT PREMATURLY ONCE AT 24000 MILES NOW AT 48000 MILES AND NOW EVEN THE FRONT ROTORS ARE WORN OUT, IT HAS BEEN THE INBOARD PADS THAT GO BAD. ALSO THE REAR BRAKES SQUEAL VERY BADLY AND HAVE SINCE NEW REAR BRAKES HAVE BEEN REPLACED THREE TIMES WITH NO CURE, MY FORD DEALER HAS TOLD ME ALL CARS DO THIS AND NOTHING CAN BE DONE TO SOLVE THE PROBLEM, I HAVE SINCE ASKED OTHER FOCUS DRIVES ABOUT THIS PROBLEM AND MOST SAY THET DON'T HAVE A BRAKE PROBLEM AND HAVE HEARD NO OTHE CAR OF ANY KIND SQUEELING AS MINE DOES IT'S EMBARESSING TO DRIVE AND EVERY ONE LOOKS AT US WHEN EVER WE APPLY THE BRAKES IT'S VERY BAD, THE CAR IS NOW OUT OF WARRENTY BUT FORD WILL NOT ADMIT TO HAVEING A PROBLEM AND HAS DONE NOTHING TO SOLVE THE PROBLEM, I FEEL THAT IT SHOULD BE TAKEN CARE OF REGUARDLESS BECAUSE THEY DO HAVE A PROBLEM, I FEEL IT IS BAD ROTORS-STICKING CALIPERS ON THE FRONT AND POSSIBLY A BAD PROPORSHING VALVE AS FOR THE REAR, THE VALVE COULD BE ALSO THE PROBLEM ALONG WITH THE SHOES ALSO, SOMETHING NEEDS DONE I AM AFRAID TO DRIVE IT AT TIMES NOT KNOWING WHAT WILL GO WRONG WITH THE BRAKES NEXT OR WHEN, BUT THIS SQUEEL HAS GOT TO STOP!!!*AK

Electrical System › Ignition › Switch
Filed Sep 4, 200326,000 milesPA

COULD NOT REMOVE KEY FROM IGNITION. KEY WOULD NOT TURN IN THE IGNITION. HAD TO BE TOWED TO DEALERSHIP AND IGNITION SWITH REPLACED.*AK

Electrical System › Ignition › Switch
Filed Sep 3, 200336,000 milesCA

WENT TO CHURCH ON SUNDAY, CAME OUT TO GO HOME, PUT KEY IN IGNITION, WENT HALF WAY, THOUGHT IT WAS ALARM, DID EVERYTHING TO MOVE THE KEY, NOTHING. HAD IT TOWED TO DEALER. ADVISED BY SERVICE DEPT, THIS PROBLEM IS NOT COVERED UNDER THE EXTRA CARE, AND NOT COVERED UNDER FACTORY WARRANTY OVER 36K MILES. VEHICLE ABOUT 36K MILES. ESTIMATE $500.00. THIS IS THE 2ND TIME VEHICLE IN SHOP. CALLED OUT TO FORD, AND THEY SAID EVERYTHING IS JUST FINE WITH THEIR CARS, AND THAT THEY ARE NOT AWARE OF ANY COMPLAINTS ON THIS ISSUE. FORD DEALERSHIP, SO QUICK TO DEVOUR CUSTOMERS, AND WHEN TROUBLE HAPPENS, CAN'T FIND ANYONE WHO CAN HELP. MY CAR IS NOW SITTING AT THE DEALER, WAITING FOR MY AUTHORIZATION TO PAY $500. TO FIX IT. I AM WITHOUT A CAR. WHAT A NIGHTMARE, I'M JUST GRATEFUL, THIS INCIDENT DID NOT HAPPEN FAR AWAY FROM HOME WITH MY KIDS IN THE CAR. ANY ADVICE ON GETTING RID OF THIS LEMON WITHOUT BEING A NEGATIVE ON MY CREDIT? WOULD SURE APPRECIATE IT. I DON'T KNOW WHO ELSE TO FURTHER THIS COMPLAINT, IT SEEMS LIKE I'M STUCK WITH IT. PLEASE HELP.*AK

Suspension › Front › Springs › Coil Springs
Filed Aug 30, 2003OH

2000 FORD FOCUS. DRIVING 65 MPH ON FREEWAY. LOUD BANG. CHECKED UNDER VEHICLE, SAW NOTHING. SEVERAL DAYS LATER I WAS PULLING INTO A DRIVEWAY AND THERE WAS A SLIGHT DIP ENTERING DRIVE WHEN HORRIBLE NOISE AND GRINDING OCCURRED. SOUNDED LIKE WHEEL WAS GOING TO FALL OFF. AFRAID TO DRIVE. TOWED TO DEALERSHIP. RIGHT FRONT SPRING HAD BROKEN. DEALER RECOMMENDED REPLACING BOTH FRONT SPRINGS/STRUTS. THEY MUST KNOW SOMETHING GENERAL PUBLIC DOESN'T. WHEN I ASKED ABOUT RECALLS, THEY SAID FORD HAD HISTORY OF SPRINGS BREAKING AND RECALLS ON WINDSTARS BUT NOT FOCUS. I DON'T BELIEVE IT. HAS TO BE MANUFACTURERS' DEFECT. SHOULD NOT HAVE BROKEN UNDER NORMAL DRIVING CONDITIONS. CAR ONLY 3 YEARS OLD. SITE INDICATES MANY INCIDENTS IN 2003. PROBABLY MANY MORE NOT REPORTED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 29, 200327,000 milesWA

BRAKE PADS AND ROTORS REPLACED AT 27,000 MILES ON MY 2000 FOCUS. THE FORD DEALERSHIP I TAKE MY CAR TO FOR SERVICE SAID THAT REPLACING THE ROTORS ON THIS CAR IS 'NORMAL'. THEY SAID THAT THE ROTORS ARE SOFT AND TEND TO WEAR-OUT FAST AND THAT IS WAS NOT COVERED UNDER THE WARRANTY. THEY SAID THE FORD ESCAPE HAD THIS ISSUE ALSO. I TOOK MY CAR TO LES SCHWAB FOR THE REPAIR BECAUSE THEY PROVIDE A 2 YEAR 36,000 MILE WARRANTY ON THE BRAKES.*AK

Engine and Engine Cooling
Filed Aug 28, 2003NY

WHILE DRIVING AROUND TURNS VEHICLE WOULD STALL OUT. VEHICLE HAS BEEN TO THE DEALER ON SEVEN OCCASIONS AND BUT PROBLEM RECURRED.*AK

Visibility › Power Window Devices and Controls
Filed Aug 28, 2003FL

DRIVER'S SIDE POWER WINDOW WOULD STICK IN THE UP OR DOWN POSITION, CAUSING A DISTRACTION TO THE CONSUMER. DEALER HAD BEEN NOTIFIED.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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