AS I TRIED TO LEAVE MY HOUSE ON 6/18/04, I FOUND THAT MY KEY WOULD ONLY GO INTO MY IGNITION A QUARTER OF THE WAY. DESPITE TRYING SEVERAL IDEAS SUGGESTED, MY HUSBAND AND I ENDED UP CONTACTING A LOCKSMITH WHO FORTUNATELY WAS ABLE TO FIX THE PROBLEM IN OUR DRIVEWAY INSTEAD OF HAVING IT TOWED. HE HAD TO DRILL OUT THE IGNITION AND REPLACE IT WITH A NEW ONE. ALL TOGETHER, IT ENDED UP COSTING US $170. MY 2000 FORD FOCUS ONLY HAS 70,000 MILES ON IT, AND I DON'T FEEL THIS TYPE OF PROBLEM SHOULD BE OCCURRING. I UNDERSTAND IT IS A CONSISTENT PROBLEM BY READING ITEMS ON THE INTERNET AS WELL AS THE INFORMATION PRESENTED BY THE LOCKSMITH. HE SAID THAT HE HAS WORKED ON 6 FOCUSES IN THE PAST YEAR INCLUDING ONE JUST LAST WEEK. I AM TRULY CONCERNED ABOUT THIS POSSIBLY HAPPENING AGAIN. FORD SHOULD BE RECALLING THE IGNITION AND REPLACING THEM WITH ONES THAT WILL LAST. *AK
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
CONSUMER ACCIDENTALLY OPENED UP ANOTHER FORD FOCUS DOOR WITH KEY. *MR THERE WAS ANOTHER INCIDENT WHERE THE CONSUMER HAD GONE TO A FORD DEALERSHIP WITH THE ASSISTANCE OF A FORD STAFF PERSON WHO WITNESSED THE CONSUMERS KEY OPEN THE DOORS, TRUNK, AND IGNITION OF 3 OUT OF 3 2004 FORD FOCUSES. THE CONSUMER WAS TOLD THAT IT WAS AN ISOLATED CASE. *SC
CONSUMER ATTEMPTED TO START VEHICLE BUT KEY WOULD NOT TURN. IGNITION WAS LOCKED IN PLACE, IT WOULD NOT MOVE, AND THE STEERING WHEEL WAS LOCKED. DEALERSHIP REPLACED LESS THAN THREE MONTHS AGO THE SWITCH, BUT PROBLEM RECURRED. *AK
[1] 2000 FORD FOCUS ZX3, 27,500 MILES, NO KNOWN EVENTS PRIOR TO FAILLURE [2] WILE DRIVING AT 65 MPH ON I-65 THE PASSENGER SIDE FRONT SUSPENSION SPRING FAILED, DROPPED INTO THE WHEEL AND SHREDDED THE TIRE. VEHICLE SHOOK VIOLENTLY BORDERING ON BEING OUT OF CONTROL. LIFTING THE ACCELERATOR ALLOWED THE CAR DECREASE IN SPEED AND WAS BROUGHT TO THE SIDE OF THE ROAD. TOW AND DELAY OF 24 HOURS TO SECURE PARTS ENSUED. COIL SPRING WAS FOUND TO HAVE FAILED ADJACENT TO A METAL PLATE THAT RECEIVED THE SPRING AS PART OF THE STRUT ASSEMBLY, AT AN AREA CONTAINED IN A PLASTIC SLEEVE. [3] COIL SPRING, STRUT AND TIRE REPLACED. PARTS PHOTOGRAPHED IN PLACE PRIOR TO REPAIR, SPRING AND STRUT RETAINED.*AK
WE OWN A 2000 FORD FOCUS 4DR LX. ON 2/18/2004 AND AGAIN ON 6/20/2004, WE PUT A KEY IN THE IGNITION, AND IT WOULD NOT TURN AT ALL. WE TRIED EVERYTING, INCLUDING JIGGLING THE STEERING WHEEL. THE FIRST TIME, WE HAD THREE KEYS FOR THE CAR AND FOUND THAT ONE WORKED, BUT THE OTHERS DIDN'T. IT WAS UNDER AN EXTENDED WARRANTY (NOT FORD'S), WHICH COVERED REPLACEMENT OF THE ENTIRE IGNITION ASSEMBLY. IT IS NOW IN THE SHOP AGAIN, 4 MONTHS LATER, UNDER A PARTS WARRANTY (LESS THAN 1 YEAR/ 12,000 MILES SINCE THE LAST TIME). THERE IS ABSOLUTELY NO WARNING THAT THIS IS ABOUT TO HAPPEN. THIS TIME, WE WERE OUT OF TOWN ON A HOLIDAY SUNDAY (FATHERS' DAY), NO RENTAL CARS AVAILABLE ANYWHERE, NO PLACE TO STAY. NEITHER KEY WORKED (HAD TWO). WE HAD IT TOWED BACK TO THE DEALERSHIP THAT WORKED ON IT THE LAST TIME. IT IS THERE NOW. A TOW TRUCK DRIVER SAID HE SEES THIS OFTEN/ THIS IS A COMMON PROBLEM, AS DO SOME OF THE WEBSITES LISTING COMPLAINTS ABOUT HIS MAKE/MODEL CAR. THIS TIME IT SHOULD BE UNDER FORD'S PARTS WARRANTY, BUT WE ARE CONCERNED THIS WILL HAPPEN AGAIN AND AGAIN. I AM TERRIFIED THAT THIS WILL HAPPEN AGAIN AND ONE OF US WILL BE STRANDED SOMEPLACE AND NOT ABLE TO GET HELP. PLEASE INVESTIGATE, AND IF YOU FIND THAT THIS IS A CHRONIC PROBLEM WITH THE CAR, AS IT APPEARS TO BE, PLEASE MAKE FORD RECALL THIS PART AND FIX THE PROBLEM. OUR CAR ONLY HAS APPROXIMATELY 52,000 MILES ON IT. WE PREVIOUSLY HAD PROBLEMS WITH THE FRONT SUSPENSION AND 3 MAJOR PROBLEMS WITH THE FUEL SYSTEM (HAD TO BE TOWED TO THE
STEERING WHEEL LOCKS AND YOU CANNOT TURN THE KEY IN THE IGNITION AT ALL. STEERING WHEEL, IGNITIONS, AND GEARSHIFT ARE ALL FROZEN. HAS HAPPENED 3 TIMES BEFORE BUT THIS IS THE FIRST TIME THAT THE ALL 3 ARE STUCK AND CAN'T GET IGNITION TO BUDGE.*AK
2000 FORD FOCUS KEY WILL NOT TURN OVER WHEN WHEELS ARE LOCKED. HAVE TO TOW CAR TO DEALERSHIP. *AK
I OWN A 2000 FORD FOCUS THAT IS 3 1/2 YEARS OLD AND HAS DEFECTIVE REAR WHEEL BEARINGS. THEY WERE REPLACED 2 TIMSE ON THE REAR LEFT AND 1 TIME ON THE RIGHT REAR WHILE UNDER WARRANTY. JUNE 3RD THE REAR WHEEL BEARING STARTED MAKING A NOISE SO TOOK IT TO A GARAGE WHERE THEY SAID I HAD BAD REAR WHEEL BEARING AND I IMMEDIATELY TOOK IT TO HAGERSTOWN FORD WHO CONFIRMED ON JUNE 4TH 2004 THAT BOTH REAR BEARING WERE BAD AND THAT IT WAS NO LONGER COVERED UNDER WARRANTY. I COULD HAVE LOST BOTH WHEELS AND BEEN IN A SERIOUS ACCIDENT AND THESE PARTS HAVE BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL. FORD WOULD NOT COVER THE REPAIR AND THIS CAR HAS ACCORDING TO THEIR RECORD HAD 3 LEFT REAR BEARINGS REPLACED AND 2 REAR RIGHT BEARINGS REPLACED BY FORD. HOW CAN THEY KEEP PUTTING DEFECTIVE PARTS THAT ARE A SAFETY ISSUE ON CARS AND NOT TAKE RESPONSIBILITY FOR IT . *AK
NO SIGN OF ANYTHING WRONG AT ALL - THEN THE KEY WILL GO INTO THE IGNITION - BUT THE KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED UP. *AK
NO SIGN OF ANYTHING WRONG - THEN KEY WILL NOT TURN IN IGNITION AND THE STEERING WHEEL IS LOCKED UP. *AK
MY 2000 FORD FOCUS SE WAS HAVING PROBLEMS WITH THE STEERING WHEEL LOCKING UP AND IGNITION KEY NOT TURNING, ON 06/08/04 CAR WAS TOWED TO PACIFIC FORD. FORD SAID THAT IT WAS NOT COVERED UNDER EXTENDED WARRANTY, THAT THE PROBLEM IS WEAR AND TEAR. IGNITION CYLINDER WAS REPLACED, COST ME $380.25. NOW KEY DOES NOT OPEN DRIVER SIDE OF DOOR, WILL OPEN TRUNK AND PASSENGER SIDE OF DOOR . TOOK BACK THE CAR TO PACIFIC FORD, NOW THEY ARE SAYING THAT IS HAS TO DO WITH MY CYLINDER LOCK ON DOOR (WEAR AND TEAR)AND IF WOULD COST ME ABOUT $300.00 TO HAVE IT REPLACED. DID NOT HAVE PROBLEM WITH ANY OF THE DOORS OR TRUNK NOT OPENING UP BEFORE THEY SERVICED THE CAR. *JB
I PURCHASE MY 2000 FORD FOCUS LX ON SEPTEMBER OF 2000. SINCE THEN IVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. I DROVE IT FOR 10,000 MILE AND THE IGNITION CYLINDER LOCKED UP AND LEFT ME STRANDED. THIS ALSO REQUIRD A NEW SET OF KEYS BECAUSE THE IGNITION CYLINDER STRIPS THEM. I ALSO HAD TO REPLACE BRAKES AND TIRES 4 TIMES IN 3 YEARS. THE FUEL PUMPED FAILED 3 TIMES NOW ALSO. I WAS AT WORK YESTERDAY AND THE CAR ONCE AGAIN HAD A LOCKED IGNITON CYLINDER. LUCKILY FOR ME THE CAR IS OUT OF WARRANTY. I HAD TO GET ANOTHER SET OF KEYS MADE A YEAR AGO BECAUSE THEY GOT STRIPPED(AGAIN). I WOULD NOT HAVE A PROBLEM WITH THIS BUT THEY ARE 120 DOLLARS FOR 2. BUT GOING BACK TO YESTERDAY, I RECIEVED A PHONE CALL FROM THE DEALERSHIP SAYING THAT IT WILL COST 500 DOLLARS TO FIX THE IGNITION CYLINDER. WHAT IS GOING ON HERE WHEN I CAN'T FIND ONE PERSON WHO AS EVER HAD TO REPLACE THIS PART ON THEIR VEHICLE? I HAVE A PROBLEM BELIEVING THAT FORD CAN MAKE SOMETHING SO DEFECTIVE!*AK
WHILE PLACING KEY INSIDE THE IGNITION SWITCH, THE VEHICLE WOULD NEITHER START NOR MOVE. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE CYLINDER SWITCH INSIDE OF THE IGNITION. PLEASE FILL IN ADDITIONAL INFORMATION. *LA
MY SON WAS ALMOST KILLED ALONG WITH DRIVERS ON THE FREEWAY BELOW THE OVERPASS HE WAS ON WHEN A 2 WEEK OLD TIRE BLEW AND HE INSTANTLY LOST CONTROL OF THE VEHICLE. IN VIEWING THIS TIRE, I FOUND IT TO LOOK AS IF IT HAS DRY ROT ALL AROUND IT. LITTLE TINY HOLES UNDERNEATH THE TREADS ALL AROUND AS IF EATEN AWAY BY TERMITES OR SOMETHING. FOR A NEW TIRE IT IS OLDER LOOKING THAN THE OTHER 6 MONTH OLD TIRES. I KNOW NO ONE WHO WOULD LAB TEST THE MATERIAL, BUT IN MY GUT SOMETHING IS VERY WRONG WITH IT. IT BLEW FROM UNDERNEATH A THICK NEW TREAD THAT HAS NO PUNCTURES ON TOP. IT IS A FIRESTONE/FIREHAWK P205/50R16, DOT# W2W11TB0804. MY CAR IS A TOTAL LOSS, BUT MY SON MADE IT THROUGH OK THANK GOD. I TOOK IT TO THE DEALER MGR I PURCHASED IT FROM AND HE OUTRIGHT DISAGREED AND STARTED TO TAKE THE TIRE FROM ME SAYING HE WOULD HAVE THIER LAB TEST IT, BUT I HAVE LITTLE TRUST FOR THIER LAB. I NEED HELP IN REVIEWING THIS. I HAVE NO CAR AND I FEEL IT IS BECAUSE OF AN ACCIDENT CAUSED BY A DEFECTIVE TIRE. INSURANCE DOES NOT PAY COMPRABLE TO THE VEHICLE YOU HAD. I HAD ONLY ONE LAST PAYMENT TO GO. MY SON AND MANY OTHER PEOPLE COULD HAVE BEEN KILLED. BUYING TIRES IS LIKE A GAME OF RUSSIAN ROULETTE WITH LIFE AND DEATH. IT SEEMS WE ALL JUST ACCEPT THAT FACT.*AK
THE IGNITION CYNLINDER ON MY 2000 FOCUS HAS COLLAPSED FOR THE SECOND TIME, LEAVING ME STRANDED WITHOUT TRANSPORTATION. THE KEY WILL NOT TURN TO CRANK UP THE CAR. I HAD THIS PROBLEM FIXED BY THE DEALERSHIP IN 2002, BUT IT JUST BROKE AGAIN. I HAVE FOUND HUNDREDS OF OTHER COMPLAINTS FILED AND POSTED ONLINE ABOUT THIS SAME PROBLEM AND REPEATED OCCURANCES. NOW MY DEALERSHIP IS CHARGING ME $250 TO FIX IT AGAIN BECAUSE THE PART IS NO LONGER UNDER WARRANTEE. THIS IS DISGUSTING. I WOULD LIKE REIMBURSEMENT, AND FORD SHOULD ISSUE A RECALL, AS THIS IS OBVIOUSLY AN ONGOING PROBLEM. *AK
FROM DATE OF PURCHASE, CDPLAYER/RADIO WOULD WORK/NOT WORK, SAME WITH MAIN INSIDE LIGHT. FRONT PASSENGER FLLORBOARD FILLED WITH WATER REGULARLY. ON DATE IN QUESTION CAR WAS DRIVEN APPROX 15 MILES AND PARKED. WHILE PARKING, CAR STALLED. CAR RESTARTED AND WAS ABLE TO BE PARKED. 15-20 MINUTES AFTER PARKING, LOT ATTENDENT NOTICED SMOKE FROM UNDER HOOD. LOT SUPERVISOR CHECKED AND FLAMES SHOT OUT FROM UNDER CAR AND HOOD. FIRE DEPT WAS CALLED AND PUT OUT FIRE, BUT FIRE HAD SPREAD QUICKLY AND CONSUMED ENGINE. FIRE MARSHALL SAID FIRE WAS ELECTRICAL IN NATURE. CAR IS UNSALVAGABLE AND I HAD ONLY OWNED IT 5 1/2 MONTHS.*AK
MY WIFE WENT TO THE THE STORE AND WHEN LEAVING STARTED TO PUT THE KEY INTO THE IGNITION SWITCH. THE KEY ONLY WENT HALF WAY IN, SHE COULD NOT GET IT TO GO ANY FURTHER. AS A RESULT WE HAD TO HAVE THE CAR TOWED TO THE LOCAL DEALER FOR REPAIRS.THE DEALER INFORMED US THAT THE SWITCH WILL HAVE TO BE DRILLED OUT AND REPLACED AND REKEYED TO OUR KEYS. I WILL ASK FOR THE PARTS BACK. THE ESTIMATE IS $400.00. I HAVE SINCE DONE SOME RESEARCH AND FOUND THAT THIS IS A VERY COMMON COMPLAINT.*AK
CONSUMER WAS UNABLE TO TURN THE KEY IN THE IGNITION SWITCH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
IN JULY, 2002, I HAD WARRANTY WORK ON MY 2000 FORD FOCUS TO REPLACE THE IGNITION SWITCH. AT THE TIME, KEY WOULD NOT GO INTO THE LOCK, OR WOULD NOT TURN AT ALL. DEALER MADE WARRANTY REPAIR. FEWER THAN 2 YEARS LATER, THE IGNITION SWITCH IS GOING OUT AGAIN. THIS TIME, THE KEY CAN BE REMOVED IN ANY POSITION. I THINK THAT THIS IS BOTH A SAFETY AND A SECURITY PROBLEM. FORD WILL NOT HONOR THE ORIGINAL WARRANTY WORK PAST 12 MOS./12,000 MILES. THE CAR CAME WITH A 36/36,000 WARRANTY. DOES THIS MEAN THE PARTS THEY PUT FOR REPAIRS ARE 1/3 THE QUALITY OF THE ORIGINAL?*AK
CONSUMER STATED INTERMITTENTLY IGNITION KEY LOCKED UP IN THE IGNITION SWITCH, AND WOULD NOT TURN LEFT OR RIGHT WHEN STARTING THE VEHICLE OR TURNING THE VEHICLE OFF. DEALER WAS NOTIFIED. *AK
I HAD BEEN HAVING SOME SLIGHT PROBLEM GETTING MY KEY TO TURN THOUGHT NOTHING OF IT UNTIL TODAY (6/7/2004) WENT TO STORE AND GOT OUT WENT IN CAME BACK OUT AND LOW AND BEHOLD MY IGNITION WOULD NOT ACCEPT MY KEY. FINALLY GOT KEY IN THE IGNITION AND COULD NOT GET IT TO MOVE. IT IS FROZEN UP COMPLETELY. THIS IS TERRIBLE HOW CAN THERE BE SO MANY COMPLAINTS ON THIS PROBLEM AND NOTHING BE DONE ABOUT IT.FORD HAS TO KNOW THAT THEY HAVE A DEFECTIVE PART ON THESE CARS...... IS THERE NOT ANYTHING A PERSON CAN DO ABOUIT THIS KIND OF THING? IS THERE A CERTAIN NUMBER OF RECALLS BEFORE THERE IS SOMETHING DONE ...IF THERE IS ANY THING A PERSON CAN DO TO GET FORD TO CORRECT THIS "DEFECT" AND IT IS A DEFECT I AM CERTAIN AFTER REVIEWING YOUR COMPLAINT SITE IT IS AMAZING HOW MANY PEOPLE HAVE WENT THROUGH THIS SAME THING ALOT MORE THAN ONE TIME, SOME PEOPLE SAID THEY HAD TO FIX THEIRS MORE THAN ONE BUT THREE AND FOUR TIMES .. PLEASE HELP ! *AK
IT WAS HARD FOR THE CONSUMER TO START THE VEHICLE DUE TO IGNITION PROBLEM. IN SOME CASES THE VEHICLE WOULD NOT START AT ALL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
IGNITION KEY FAILED AND LOCKED THE STEERING WHEEL ON MY 2000 FORD FOCUS ZX3. *AK
CONSUMER RECEIVED RECALL 03V482000 CONCERNING STALLING. THE VEHICLE HAS HAD RECALL REPAIRS DONE IN JANUARY, BUT, THE PROBLEM RECURRED. ALSO, REAR SEAT BELTS WERE STICKING. WHEN CONSUMER NEEDED TO UNDO THE BELTS THE BUCKLE STUCK. *AK
I HEARD A CLUNKING NOISE IN THE FRONT PASSENGER SIDE OF THE CAR, I TOOK THE CAR INTO THE DEALER FOR SEVERAL RECALLS AT APPROX.149,000 MILES. FORD PEFORMED THE NECESSARY RECALLS. 5,000 MILES LATER I WAS BACKING UP AND I HEARD A LOUD KNOCK AND THE CAR DROPPED ON THE PASSANGER SIDE. I WENT HOME AND JACKED THE CAR UP AND FOUND THE SPRING BROKEN INTO 3 PICES SO I LOWERED IT BACK DOWN TO PULL IT INTO THE GARAGE. UPON REMOVAL OF THE SPRING/STRUT ASSY. I NOTICED WHERE THE BREAKS WERE IN THE SPRING ASSY ONE OF THE BREAKES WAS PRETTY RUSTY AND THE OTHER LOOKED LIKE FRESH METAL. I PULLED THE DRIVERS SIDE APART AND IT LOOKED LIKE A TOTALLY DIFFRENT PART BUT THERE WAS A PLASTIC WRAP AROUND THE SPRING WITH AN ABNORMAL AMOUNT OF RUST NEAR THIS WRAP. FORD WILL NOT HELP ME IN THIS MATTER. THIS CAR IS A LEMON!*AK
WHEN PLACING THE KEY INSIDE THE IGNITION SWITCH CONSUMER IS UNABLE TO TURN THE KEY. THIS CAUSES THE STEERING WHEEL TO LOCK, AND CONSUMER IS UNABLE TO START THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED, AND DEALER REPLACED IT. HOWEVER, PROBLEM RECURRED. *AK
CAR PURCHASED IN DEC. 03 IN APRIL 04 THE AIR BAG LIGHT JUST CAME ON AND STAYS ON WILL NOT GO OFF. HAVE TO PAY $77 JUST FOR A DIAGNOSTIC TEST TO FIND OUT WHAT IS WRONG. CAR HAS NOT BEEN IN ANY KIND OF ACCIDENT THEREFORE, THE LIGHT SHOULDN'T BE ON.*AK
THE CONSUMER NOTICED THAT IT WAS DIFFICULT TO INSERT THE KEY INTO THE IGNITION SWITCH TO START THE VEHICLE. THE DEALER HAS BEEN CONTACTED. PLEASE PROVIDE DETAILS. *NM
AFTER THE DEALERSHIP PERFORMED THE ENGINE STALLING RECALL 03V482000, THE VEHICLE STALLS. THE DEALERSHIP INSPECTED THE VEHICLE, BUT CANNOT LOCATE A PROBLEM. *NM
OWNER SAYS THAT THE IGNITION LOCKS UP. IT ALSO LOCKS THE STEERING WHEEL. OWNER TOOK THE VEHICLE TO THE DEALER WHO REPAIRED THE PROBLEM EARLY ON. NOW THE VEHICLE IS NOT UNDER WARRANTY AND IT WILL COST ABOUT 600.00 FOR REPAIR. PROVIDE FURTHER DETAILS. *NM
I HAD PURCHASED A 2000 FORD FOCUS. I HAVE HAD THE CAR LESS THEN 5 YEARS AND THE IGNITION CYLINDER HAD FAIL TWICE. FORD MOTOR CO. HAS NOT ADMITTED AND FAULT IN EITHER OCCURRENCE. *AK
WELL DOCUMENTED FAILURE OF THE 2000 FORD FOCUS IGNITION CYLINDER. MINE FAILED FOR THE SECOND TIME AND FORD ONLY OFFERED A 50/50 COVERAGE OPTION. *AK
WHILE HAVING THE KEY INSIDE THE IGNITION SWITCH IT WOULD NOT TURN. CONSUMER WAS NOT ABLE TO START THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. *AK
THE IGNITION CYLINDER OF MY 2000 FORD FOCUS WAS FAULTY. THIS RECENT REPAIR WAS THE SECOND TIME I HAD TO REPAIR THIS FAULTY COMPONENT. THE KEY WOULDN'T EVEN GO INTO THE IGNITION BEFORE THE REPAIR. THE DEALERSHIP CUT ME TWO NEW KEYS AND REBUILT THE IGNITION CYLINDER. I WOULD LIKE TO KNOW WHY THIS FAULTY COMPONENT HAS NOT BEEN RECALLED BY FORD? *LA
2000 FORD FOCUS IGNITION LOCKED UP. UNABLE TO TURN KEY IN THE IGNITION, MAKING IT IMPOSSIBLE TO START THE VEHICLE. THIS WAS THE 4TH OCCURRENCE OF THE SAME PROBLEM. EACH TIME THE CAR HAD TO BE TOWED TO THE DEALERSHIP. EACH TIME THE CYLINDER HAD TO BE REPLACED. THE THIRD TIME IT WAS DONE THE SERVICE TECH NEGLECTED TO TIGHTEN THE MASTER NUT ON THE STEERING COLUMN (WHICH WAS REPLACED...TOO BADLY WORN FROM REMOVING THE CYLINDER THE PREVIOUS TIMES), AND THE STEERING WHEEL NEARLY CAME OFF IN MY HANDS WHILE DRIVING. THE DEALERSHIPS HAVE REPLACED THE CYLINDERS AT NO COST TO ME THUS FAR, BUT HAVING TO GO THRU THIS ABOUT EVERY NINE TO TWELVE MONTHS IS QUITE ANNOYING, NOT TO MENTION EXTREMELY INCONVENIENT. THIS TIME I WILL ASK THAT THEY SAVE THE OLD PART AND GIVE IT TO ME. *LA
WHILE DRIVING UP A HILL, THE VEHICLE WILL SHUT OFF. THE DEALER STATED THAT THE FUEL PUMP IS EFFECTIVE. A RECALL HAS BEEN HONORED FOR THIS VEHICLE AND PART; HOWEVER, CONSUMER STATED VEHICLE IS "WORSE THAN BEFORE." *LA
IGNITION IS GETTING STUCK MORE AND MORE OFTEN. THE KEY WON'T TURN, STEERING WHEEL IS LOCKED.
2000 FORD FOCUS FRONT COIL SPRINGS BROKE TURNING INTO A GAS STATION. FORD HONORS SOME OF THE FOCUS'S AS A CUSTOMER FRIENDLY WARRANTY ONLY CARS MADE UP TO DECEMBER OF 1999. MY CAR WAS MADE IN MAY OF 2000 SO IT DOES NOT MEET THE PROGRAM AS THEY PUT IT BUT YET THE SAME ISSUES AND PARTS NEEDED TO BE REPLACED AT MY EXPENSE. 708 CLAIMS SINCE DEC. 2003 WHERE COVERED IF YOUR CAR WAS MANUFACTURED BEFORE 2000. FORD WELL AWARE OF THE FAULTY SPRINGS PURCHASED OVER IN EUROPE. NOT ABLE TO HANDLE AMERICAN ROUGH ROADS WITH POOR CORROSION PROTECTION AND INEXPENSIVE STEEL CAUSING THEM TO BREAK WHILE TRAVELING. FORD FEELS IT IS NOT A SAFETY ISSUE AND WILL NOT DO A RECALL. *NM
IN APROX. 09-2003 MY 2000 FORD FOCUS'S IGNITION CYLINDER LOCKED UP DUE TO MANUFACTURER DEFAULT. I KNOW THIS BECAUSE I PERSONALLY KNOW OF HUNDREDS OF PEOPLE THAT THIS HAS HAPPENED TO.THIS SHOULD BE RECALLED AND NEW ONES SHOULD BE INSTALLED TO PREVENT STRANDING.*AK
IN MARCH 2002, MY 2000 FORD FOCUS LX HAD THE STEERING WHEEL LOCK UP AND THE IGNITION LOCK UP SO THAT I COULD NOT TURN THE KEY OR START MY CAR. IT HAD TO BE TOWED TO THE DEALERSHIP AND THEY ENDED UP HAVING TO DRILL OUT THE IGNITION LOCK CYLINDER, REBUILD IT, AND REPLACE BROKEN STEERING COLUMN PARTS. NOW YESTERDAY, MAY 23, 2004, THE SAME THING OCCURRED - STEERING WHEEL LOCKED, KEY WOULD NOT TURN, CAR WOULD NOT START. I HAD TO TOW IT AGAIN TO THE SAME DEALERSHIP, AND GET THE PARTS REPLACED AGAIN.*AK
IGNITION SWITCH WON'T ALLOW KEY IN ALL THE WAY. *AK
DRIVING THROUGH A PAVED PARKING LOT, RAN-OVER A SMALL STORM DRAIN WITH THE LEFT SIDE OF THE CAR. THE RIGHT SIDE FRONT COIL SPRING SNAPPED IN THE AREA OF A PLASTIC COVERING. TURNING THE CAR WAS ALMOST IMPOSSIBLE DUE TO THE MIS-PLACEMENT OF THE SPRING. A NEW SPRING WAS PURCHASED, FORD SAID THEIR SPECIAL WARRENTY DID NOT APPLY TO THIS CAR. OLD PART IS AVAILABLE.*AK
THE IGNITION SWITCH LOCKS UP AND YOU CAN'T GET THE KEY IN. THIS HAPPENED IN 2001 AND NOW THIS MONTH. THE FIRST TIME IT HAPPENED IT WAS COVERED UNDER WARRATY. I HAVE TALKED TO MANY PEOPLE AS WELL AS THE DEALERSIP AND THEY SAY THIS IS A COMMON PROBLEM. IF THIS IS A COMMON PROBLEM IT SHOULD BE A RECALL. I WANTED SOMEONE TO LOOK INTO THIS PROBLEM AS I HAVE ALSO FOUND MANY PEOPLE COMPLAINING ABOUT THE SAME PROBLEM ON THE INTERNET. WHEN THEY FIXED IT THE FIRST TIME IT MUST HAVE BEEN WITH THE SAME MANUFACTURE PART BECAUSE IT HAPPENED AGAIN. I HAVE NEVER HAD A CAR HAVE THIS PROBLEM AND TO HAVE THIS PROBLEM TWICE IS JUST STRANGE.*AK
VEHICLE WAS PARKED AND CONSUMER NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. VEHICLE CAUGHT ON FIRE INSIDE OF THE ENGINE COMPARTMENT. FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO THE DRIVER'S HOME BY THE INSURANCE COMPANY. *AK
1. EVERYDAY CITY DRIVING WITH USE A TURNSIGNAL. CRACKING SOUNDS STARTED COMING FROM THE STEERING WHEEL. AND THE TURNING MECHANISM NOW FAILS TO TURN OFF AUTOMATICALLY. 2. THE TURN SIGNAL DOESNT TURN OFF AUTOMATICALLY AFTER TURNING OR PASSING. 3. PARTS WHERE PURCHASED BUT NEVER PUT ON, BECAUSE THE LABOR TO REPLACE THE BROKEN PART IS VERY EXPENSIVE, REQUIRING THE REMOVAL OF THE STEERING WHEEL/AIRBAG. 4. ACCORDING TO A FOCUS ENTHUSIAST SITE. THIS PROBLEM IS VERY COMMON PLACE. *AK
WHILE DRIVING THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART IT, BUT WAS UNSUCCESSFUL. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE FUEL PUMP DUE TO A MIXTURE OF GASOLINE AND CORROSION. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
THE VEHICLE STALLED WHILE DRIVING BETWEEN 30 AND 50 MPH. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE MECHANIC REPAIRED THE FUEL PUMP ONCE, BUT THAT DID NOT RESOLVE THE PROBLEM. *LA THE CAUSE WAS DETERMINED BY THE DEALER AS A FAULTY ALTERNATOR. *SC THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
CAR WAS DRIVING FINE, WENT SHOPPING AND WHEN I CAME OUT OF THE STORE, THE KEY WOULD NOT GO COMPLETELY INTO THE IGNITION. MY HUSBAND JIGGLED THE KEY AROUND HARD AND FINALLY GOT IT IN, BUT KEY WOULD NOT TURN AT ALL. I JUST FOUND OUT THIAT THIS IS A VERY COMMON PROBLEM. *AK
LEFT REAR PASSENGER DOOR LATCH HAS FAILED TO FUNCTION. DOOR WILL NOT LATCH RENDERING THE VEHICLE UNSAFE TO TRANSPORT CHILDREN. THIS IS THE LATEST IN A HISTORY OF RECALLS AND COMPONENT FAILURES THAT LEAD ME TO CONSIDER SUING FORD UNDER NY'S LEMON LAW. I WAS IN THE PROCESS OF TRYING TO SELL THIS VEHICLE AND AM NOW UNABLE TO DUE TO THIS LATEST PROBLEM. *AK
WHILE DRIVING AT ANY SPEED DRIVER'S SEAT ROCKED FORCIBLY DURING ACCELERATION AND STOPPING. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →