Page 3 of 74 · complaints 101–150 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical SystemFire
Filed Jul 6, 201180,000 milesRI

ENGINE COMPARTMENT FIRE EXTENDING INTO PASSENGER AREA, FIRE HAD STARTED IN THE AREA OF THE DRIVER SIDE HEADLIGHT. *TR

Electrical System
Filed Jun 19, 2011PA

I DROVE MY 2000 FORD FOCUS ZX3 TO WORK AND BACK WITH NO PROBLEM. I PARKED IT AT MY HOUSE AND LATER THAT NIGHT WHEN I WENT TO TAKE MY CAR OUT THE KEY WOULD NOT COMPLETELY FIT INTO THE IGNITION. THE STEERING WHEEL IS LOCKED THE KEY IS ALMOST COMPLETELY IN AND I CANT GET IT IN ANY FARTHER. I'M EITHER GOING TO HAVE TO TAKE IT TO A DEALER OR A LOCKSMITH MOST LIKELY. I'M LUCKY I WASN'T OUT LATE OR FAR FROM HOME. *TR

Engine and Engine CoolingFire
Filed Jun 10, 2011120,000 milesGA

TL*THE CONTACT OWNED A 2000 FORD FOCUS. THE CONTACT STATED THAT SMOKE BEGAN TO RISE THROUGH THE VENTS WHILE THEY WERE DRIVING THE VEHICLE AT AN UNKNOWN SPEED. THE CONTACT ALSO STATED THE VEHICLE STALLED AND THE BRAKES WOULD NOT ENGAGE WHEN THEY WERE APPLIED. AS A RESULT, THE VEHICLE COASTED TO A STOP. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THE ENGINE WAS ON FIRE. THE POLICE AND FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED THE CONTACT'S HOME WHERE IT WAS CLASIFIED AS DESTROYED. THE VEHICLE WAS NOT INSPECTED. THE CONTACT ALSO STATED THAT THE BRAKE BOOSTER WAS COMPLETELY DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

Latches/Locks/Linkages
Filed Jun 6, 2011120,000 milesOR

MY SIXTEEN YEAR OLD DAUGHTER HAS BEEN STRANDED THREE TIMES BECAUSE HER KEY WOULD NOT TURN THE IGNITION. THE FIRST TWO TIMES SHE WAS CLOSE TO HOME AND WAS WITH A FRIEND, SO SHE CALLED MY HUSBAND AND WE MET HER AND TOOK TURNS JIGGLING THE STEERING WHEEL AND THE KEY UNTIL, FINALLY AFTER ABOUT TEN MINUTES, THE KEY TURNED, SO THE SECOND TIME, IT TOOK OVER AN HOUR, BUT DID NOT GIVE UP BECAUSE OF THE FIRST TIME. THE LAST TIME, MY DAUGHTER WAS ALONE,LATE AT NIGHT AND FORTUNATELY, SHE WAS ABLE TO CALL US ON HER CELL, BUT WE HAD TO GET UP OUT OF BED, TO RESCUE HER AND AFTER OVER TWO HOURS OF TRYING TO GET THAT KEY TO WORK, WE GAVE UP. WE HAD TO ABANDON THE CAR AND I GUESS WE WILL HAVE TO CALL A LOCKSMITH, BUT HAVE BEEN TOLD THAT THEY HAVE TO USE THE SAME IGNITION AND IT WILL MOST LIKELY HAPPEN AGAIN. *TR

Electrical System
Filed May 25, 201128,000 milesFL

IGNITION LOCKING MECHANISM NOT WORKING - CAN NOT START CAR. KEY WILL NOT TURN AT ALL. A KNOWN PROBLEM WITH FORD FOCUS 2000 - 2003. THIS PROBLEM SHOULD BE INVESTIGATED, FORD SEEMS TO DENY THE PROBLEM AND IS LINING THEIR POCKETS STILL WITH THE REPAIR MONEY ($400 +). ONE DAY SOMEBODY IS GOING TO GET STRANDED AND GET SERIOUSLY HURT. (THANK GOD FOR THAT CELL PHONE). IT IS ABSOLUTELY RIDICULOUS THIS HAS NOT BEEN RECALLED. CROOKED AMERICAN CAR COMPANIES - I DID NOT BUY THIS CAR IT WAS GIVEN TO US WITH ONLY 26,000 MILES ON IT AND IT ONLY PROVES I WOULD NOT BUY AMERICAN CARS. HOW SAD FOR ECONOMY AND LACK OF DOING THE RIGHT THING. *TR

Wheels
Filed May 24, 2011147,000 milesOH

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THE REAR END OFF THE VEHICLE WOULD FEEL LOOSE DRIVEN OVER 20 MPH. THE CONTACT STATED THAT THE FAILURE FELT SIMILAR TO THE VEHICLE ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE REAR WHEEL BEARINGS FAILED. THE MECHANIC TOLD THE CONTACT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V303000 (WHEELS: LUGS/NUTS/BOLTS) YET WHEN THE CONTACT SPOKE WITH THE MANUFACTURER, HE WAS ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL IN 2002. THE CONTACT WAS CONCERNED BECAUSE THE BEARINGS FAILED EVEN AFTER THE RECALL REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 1470,000.

Latches/Locks/Linkages
Filed May 21, 201173,000 milesPA

THE KEY WOULD NOT FIT INTO THE IGNITION AND WOULD NOT TURN MAKING THE CAR UNUSABLE AND STRANDING ME FOR 5 HOURS WHILE WAITING FOR A LOCKSMITH. THERE WAS NO WARNING THIS WOULD HAPPEN. THE IGNITION JUST STOPPED WORKING. THIS IS A WELL DOCUMENT DEFECT IN FORD FOCUS MODELS. THE LOCKSMITH REPLACED THE IGNITION FOR $300. *TR

Fuel System, Gasoline
Filed May 18, 201197,000 milesME

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS ATTEMPTING TO ADD FUEL TO THE VEHICLE, WHEN HE NOTICED THAT THE FUEL TANK HAD DETACHED FROM THE VEHICLE AND FELL TO THE GROUND WITH A FULL TANK OF GASOLINE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO REPLACED THE STRAPS. THE CONTACT DID NOT IN INFORM THE DEALER NOR WAS THE MANUFACTURER AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 99,944. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

Engine and Engine CoolingFire
Filed May 16, 2011133,000 milesOH

TOTAL LOSS OF FORD FOCUS 2000 DUE TO THE CAR FIRE. NO SIGNALS OF OVERHEAT PRIOR TO THE ACCIDENT, ALL FLUID LEVELS FINE. I WAS DRIVING FOR 30 MIN; WHEN RETURNED HOME AND STOPPED THE CAR, NOTICED A WHITE SMOKE COMING FROM THE FRONT OF THE CAR. I DECIDED TO FIGURE OUT WHAT HAPPENS BUT DID NOT HAVE TIME TO DO THAT - AFTER I LEFT THE CAR, IT WAS ALREADY ON FIRE. USED 1 FIRE DISPENSER ON IT, IT DID NOT HELP; CALLED 911, BY THE TIME THE FIRE DEPARTMENT CAME (IN ABOUT 10 MIN), THE CAR WAS BURNED TO THE GROUND. *TR

Tires
Filed May 13, 2011SC

THE WAL-MART STORE 4379 ON BUSH RIVER RD IN COLUMBIA SC HAS FAILED TO GIVE/ FILL OUT THE TIRE REGISTRATION CARDS FOR AT LEAST THE LAST 7 MONTHS. THEY SELL BETWEEN 100 AND 150 TIRES A WEEK AND ABSOLUTELY NO REGISTRATION CARDS ARE BEING FILLED OUT. THIS CAN BE PROVEN BY LOOKING UP THE TIRE SALES FOR ANY DAY AND THEN WATCH THE VIDEO RECORDINGS OVER THE FRONT COUNTER AND YOU WILL SEE THAT NO CARDS ARE BEING HANDED OUT. I KNOW WHAT A SAFETY ISSUE THIS IS AND I HAVE TRIED TO HANDLE IT TO THE BEST OF MY ABILITY AND THE STORE IS REFUSING TO START HANDING THEM OUT. I KNOW THAT THERE IS AT LEAST A FIVE THOUSAND DOLLAR FINE PER CARD NOT HANDED OUT AND BY MY CALCULATION THIS WALMART ALONE HAS AROUND $3,250,000.00 IN FINES. I HATE FOR WALMART TO BE FINED THIS MUCH BUT I HAVE DONE EVERYTHING I CAN THINK OF TO GET IT FIXED AND THEY ARE JUST NOT FIXING IT AND I AM AFRAID THAT THERE IS GOING TO BE A RECALL ON TIRES AND PEOPLE WHO BOUGHT THEIR TIRES THERE WANT KNOW AND MIGHT GET HURT. FOR THE DATE BELOW I JUST PUT A RANDOM DATE BECAUSE THIS ISSUE HAS BEEN GOING ON FOR AT LEAST 7 MONTHS. THE ONLY THING THAT IS GOING TO MAKE THEM START DOING THINGS RIGHT IS A HEFTY FINE. IN MY MIND THIS IS A HUGE SAFETY ISSUE AND PEOPLES LIVES COULD BE AT STAKE. I BE LEAVE THAT THIS ISSUE HAS BEEN GOING ON FOR MORE THAN 7 MONTHS, BUT ALL I CAN SPEAK FOR IS THE LAST 7 MONTHS. PLEASE PLEASE PLEASE TAKE CARE OF THIS PROBLEM BEFORE SOME GETS HURT OR KILLED BECAUSE WAL-MART IS REFUSING TO FOLLOW THE REGULATIONS FOR B

Electrical System › Ignition
Filed Apr 28, 2011102,000 milesPA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE TRYING TO START HIS VEHICLE THE KEY WOULD BECOME STUCK IN THE IGNITION AND HE WOULD BE UNABLE TO RELEASE THE KEY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE TUMBLERS HAD COLLAPSED AND THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 102,000. UPDATED 6/8/11 *CN UPDATED 06/23/11

Steering
Filed Mar 14, 2011125,196 milesCA

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE FRONT END OF THE VEHICLE BEGAN SHAKING SEVERELY. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AS A TIRE BLEW AND THE CONTACT BARELY MISSED CRASHING INTO A TREE. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE TIRE AND HUB BEARING. THE REPAIR DID NOT CORRECT THE FAILURE AND THE VEHICLE WOULD CONTINUE TO WOBBLE EXCESSIVELY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 125,196.

Fuel System, Gasoline
Filed Mar 14, 2011165,000 milesVA

TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30-35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO JERK ABNORMALLY AS THE SPEEDOMETER FAILED. THE VEHICLE LATER STALLED YET THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER PERFORMED A DIAGNOSTIC AND ADVISED THAT THE FUEL DELIVERY MODULAR WOULD NEED REPLACING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V482000 (FUEL SYSTEM, GASOLINE) AND WAS ADVISED BY THE DEALER THAT THE RECALL HAD EXPIRED. SHE CALLED THE MANUFACTURER AND WAS ADVISED THAT THE RECALL WAS ONLY EFFECTIVE FOR TEN YEARS AND THE VEHICLE WAS OUTSIDE OF THE TEN YEAR LIMITATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 167,913.

Engine and Engine Cooling
Filed Mar 11, 2011130,000 milesOK

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH THERE WAS KNOCKING SOUND COMING IN THE ENGINE. THERE WAS ALSO HESITATION WHILE ACCELERATING. THE CONTACT STATED THAT THE ENGINE LIGHT ALSO ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TWICE AND THE ENGINE WAS REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 130,000.

Air Bags › FrontalCrash
Filed Feb 23, 2011169,000 milesNC

THIS VEHICLE WAS PURCHASED TO BE DRIVEN BY MY DAUGHTER AS A ENTRY LEVEL VEHICLE THAT WAS SUPPOSE TO BE A SAFE, EFFICIENT AND DURABLE MEANS OF TRANSPORTATION. FROM ADVERTISEMENTS I EXPECTED A SAFE AND INEXPENSIVE CAR. DURING A LOW SPEED ACCIDENT THE AIRBAGS DEPLOYED CAUSING MORE DAMAGE TO THE VEHICLE THAN THE ACTUAL ACCIDENT ITSELF. FIRST THE ENGINE WAS DISABLED, THE DASH CRACKED, THE WINDSHIELD COMPLETELY KNOCKED OUTWARD AND THE AIRBAG SYSTEM NEEDING COMPLETE REPLACEMENT. AFTER A LOT OF ONLINE RESEARCH I HAVE FOUND THAT OVER MANY YEARS SENSE 2000 AND 2001,THERE ARE THOUSANDS OF THE SAME COMPLAINTS WITH THE SAME EXACT OUTCOMES. THESE VEHICLES SALES WERE GUIDED TOWARD YOUNGER DRIVERS WHICH WHERE THERE ARE MORE LIKELY LOW SPEED IMPACT ACCIDENTS. ALTHOUGH THERE WERE SAFETY ISSUE AT HAND, THE EARLY DEPLOYMENT OF THE AIRBAGS AT VERY LOW SPEED IMPACT ACCIDENTS HAS COST OWNERS AND INSURANCE COMPANIES MORE IN REPAIRS DUE TO THE DAMAGES FROM THE AIRBAG DEPLOYMENT ALONE THAN NECESSARY AND HAVE EVEN CAUSED TOTAL LOSS AT OWNERS AND INSURANCE COMPANIES EXPENSE. AN INVESTIGATION WAS OPENED EARLY ON AFTER THESE ISSUES WERE FIRST DEVELOPING AND THE INVESTIGATION WAS CLOSED QUICKLY WITH THE MANUFACTURE STATING THEY SET A LOW IMPACT DEPLOYMENT SPEED TO SAVE LIVES AND NOT SO MANY VEHICLES EXPERIENCED THESE OUTCOMES. HOWEVER OVER THE YEARS THE RECORDS SHOW THESE LOW SPEED DEPLOYMENTS ARE MORE IN NUMBERS THAN MENTIONED AND EXPECTED AND IS A UNCALLED FOR EXPENSE FOR OWNERS AND THEIR INSURANCE COMPA

Air Bags1 injured
Filed Jan 26, 201185,000 milesNY

I WAS DRIVING MY 2000 FORD FOCUS ON CAUGHDENOY ROAD IN CLAY, NY WHEN THE AIRBAGS DEPLOYED WITHOUT ANY WARNING. THE VEHICLE HAD NOT BEEN HIT OR DAMAGED IN ANY WAY PRIOR TO THE ACCIDENT OCCURRING. MY WINDSHIELD GLASS WAS SHATTERED SEVERELY, LEADING TO $335 IN DAMAGE FOR THE WINDSHIELD ALONE. THE AIRBAG COVER ALSO DID NOT COME OFF PROPERLY, LEADING IT TO CAUSE THE DAMAGE TO THE WINDSHIELD. THERE WERE SLIGHT INJURIES TO MY FINGER (A SMALL CUT) CAUSED BY THE AIR BAG, SINCE I PLACED MY HAND IN FRONT OF ME IN SHOCK, AND THE CAR IS CURRENTLY UNDRIVABLE DUE TO ITS CONDITION. *TR

Vehicle Speed Control
Filed Jan 24, 201142,000 milesVA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND TRYING TO DECELERATE, THE VEHICLE SUDDENLY ACCELERATED AND SHE WAS UNABLE TO BRAKE. THE VEHICLE WAS ABLE TO COME TO A STOP BY HER COASTING THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE CONSUMER STATED A RECALL WAS ISSUED FOR THE EXACT PROBLEM. HOWEVER, HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. UPDATED 05/04/11

Unknown or Other
Filed Jan 20, 2011106,000 milesCA

PROBLEMS WITH INSERTING AND/OR REMOVING THE KEY FROM THE IGNITION KEY SLOT. I WAS UNABLE TO REINSERT THE KEY TO START THE IGNITION UNTIL I USED POWDER GRAPHITE AND TAPPED THE KEY IN PLACE. ONCE THE KEY WAS IN, IT BECAME VERY DIFFICULT TO REMOVE. I'VE ENDED UP LEAVING THE KEY IN THE KEY SLOT AND USING A SECOND KEY FOB TO LOCK AND UNLOCK THE DOORS.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 18, 201150,000 milesCA

TL*THE CONTACT OWNS 2000 FORD FOCUS. THE CONTACT STATED THAT AFTER HAVING THE RECALL REPAIR FOR THE FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP (03V482000), THE FUEL PUMP FAILED TO FUNCTION NORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT ADVISED THE DEALER THAT THE FUEL PUMP WAS PREVIOUSLY REPLACED PER THE RECALL. THE DEALER STATED THAT THEY WOULD ONLY REPAIR THE FREE RECALL REPAIR ONE TIME. THE CONTACT STATED THAT THE REPLACEMENT FUEL PUMP WAS FAULTY AND ANOTHER RECALL SHOULD BE ISSUED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 50,000.

Steering
Filed Jan 4, 2011100,000 milesWI

I HAVE A 2000 FORD FOCUS. WITHOUT WARNING, THE KEY COULD NOT BE INSERTED INTO THE IGNITION AND RENDERED THE VEHICLE USELESS THIS EVENING. IT APPEARS FORD KNOWS ABOUT THIS VERY COMMON FAILURE ACCORDING TO MANY OWNERS (VIA ONLINE FORUMS) WITH THE SAME ISSUE. FORD DOESN'T CONSIDER IT A SAFETY ISSUE AND HENCE NOT RECALL WORTHY. CONSIDER THIS, WHEN THE FAILURE OCCURRED TO MY WIFE THIS EVENING AFTER WORK, IT WAS 6 DEGREES FAHRENHEIT OUTSIDE AND DARK TOO (AND WELL INTO THE NEGATIVE DIGITS WITH THE WIND-CHILL). THIS CLEARLY SEEMS LIKE A SAFETY ISSUE IN THIS REGARD FOR ANYONE...LUCKILY OUR 5 & 3 YEAR OLD CHILDREN WERE IN THE SAFETY OF INDOOR DAYCARE AT THE TIME (WHAT WOULD HAVE HAPPENED WITH TWO SMALL KIDS LATE AT NIGHT IN A PARKING LOT WITH SUB ZERO TEMPS?) ACCORDING TO A PROFESSIONAL LOCKSMITH, THIS IS A KNOWN ISSUE AND HE FIXED THE SAME THING ON ANOTHER FOCUS THIS MORNING. HE WILL BE REPLACING THE IGNITION CYLINDER WITH A NON OEM CYLINDER WHICH WILL REMEDY THE ISSUE. THE OEM CYLINDER HAS KNOWN ISSUES. THE REPLACEMENT CYLINDER (MADE BY A DIFFERENT MANUFACTURER DOES NOT) DOES NOT HAVE THE FAULTY MECHANISM THE OEM CYLINDER HAS. THE STEERING WHEEL IS ALSO "LOCKED" AS A RESULT OF THIS FAILURE TO THE IGNITION CYLINDER. I WOULD "HOPE" THAT THIS FAILURE WOULDN'T OCCUR WHILE THE VEHICLE IS DRIVING DOWN THE ROAD. CATASTROPHE COULD BE THE RESULT. *TR

Electrical System
Filed Dec 30, 2010112,000 milesOH

MY WIFE DROVE TO THE MOVIES. AFTER THE MOVIES SHE FOUND SHE COULDN'T TURN THE KEY IN THE IGNITION. SHE JIGGLED IT AND TRIED FOR 20 MINUTES BEFORE CALLING ME. THE CAR IS A 2000 FORD FOCUS. MY WIFE AND HER FRIEND WERE STRANDED IN A BAD PART OF TOWN DUE TO A MALFUNCTION. WHEN I CALLED MY DAD ABOUT IT (HE IS A SERVICE MANAGER FOR A CHRYSLER/JEEP DEALERSHIP) HE TOLD ME IT'S A TERRIBLY COMMON PROBLEM FOR THE 2000-2003 FOCUS. I CALLED FORD. THEY TOLD ME THE SAME THING. SAYS THE FIX THEM ALL THE TIME. I ASKED WHY IT WASN'T RECALLED SINCE MY WIFE WAS LEFT STRANDED AND THEY WOULDN'T ANSWER. I AM JUST GLAD THAT MY KIDS WEREN'T IN THE CAR. IT WAS ONLY 20 DEGREES OUTSIDE. FORD NEEDS TO FIX THIS! *TR

Fuel System, Gasoline
Filed Dec 3, 201038,500 milesVA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO STATED THAT THE FAILURE SEEMED TO BE IDENTICAL TO RECALL 03V482000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,500.

Suspension › Front
Filed Dec 2, 2010112,964 milesMO

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS HAVING A ROUTINE OIL CHANGE PERFORMED WHEN THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVER AND PASSENGER SIDE COIL SPRINGS HAD FAILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO REPLACED BOTH COIL SPRINGS AT THE CONTACTS EXPENSE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER CONFIRMED THE DEALERS ADVICE AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 112,964.

Structure › Body › Door
Filed Nov 1, 201060,000 milesNY

2000 FORD FOCUS, REAR DOORS WILL NOT CLOSE, CURRENTLY USING DUCT TAPE. ALTHOUGH THERE WAS A RECALL, I'M TOLD NOT MY VIN NUMBER. LOOKED ONLINE, MANY OTHER COMPLAINTS LIKE MINE, ALSO NOT THEIR VIN NUMBER. IT APPEARS TO BE MUCH MORE WIDE SPREAD THAN FORD WANTS TO ADMIT. *TR

Fuel System, Gasoline
Filed Oct 20, 2010110,000 milesRI

2000 FORD FOCUS. AFTER PUMPING GAS AND THEN STARTING THE ENGINE. THE CAR STARTS AND THEN DIES. THE RPM. GOES JUST UNDER 2 AND THEN DROPS DOWN TO NOTHING AND THE ENGINE STALLS. I HAVE TAKEN IT TO MY MECHANIC SEVERAL TIME AND HE CAN'T FIGURE IT OUT. SO THEN I TOOK IT TO A MECHANIC THAT DEALS JUST IN ENGINES, AND HE DOESN'T KNOW WHAT'S GOING ON WITH IT. THE PROBLEM IS THAT IT ONLY DOES IT AFTER YOU PUMP FUEL. IT STARTS FINE EVERY OTHER TIME. THE ONLY OTHER DIFFERENCE IS THAT I AM NOTICING THAT I GO THROUGH FUEL FASTER NOW AND I AM GETTING LESS MILEAGE. *TR

Electrical System › Ignition › Switch
Filed Oct 8, 2010150,000 milesAL

IGNITION SWITCH IN 2000 FORD FOCUS LOCKED UP AND WOULD NOT TURN. THE CONSEQUENCES OF THIS FAILURE WERE THAT I MISSED A VERY IMPORTANT DOCTORS APPOINTMENT. NOTHING HAS BEEN DONE TO FIX THIS PROBLEM BECAUSE I DO NOT HAVE THE $400.00 THE FORD PLACE SAID IT WOULD COST TO FIX IT. WHY HAS THIS PART NOT BEEN RECALLED? IT HAS BEEN AN ONGOING PROBLEM. *TR

Vehicle Speed Control
Filed Oct 8, 201067,000 milesIL

TL* THE CONTACT OWNS 2000 FORD FOCUS. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL WOULD INTERMITTENTLY BECOME STUCK IN THE OPEN THROTTLE POSITION. WHEN THE FAILURE OCCURRED, THE CONTACT WOULD SHIFT TO NEUTRAL IN ORDER TO RELEASE THE PEDAL YET THE VEHICLE WOULD CONTINUE TO EXHIBIT AN UNUSUALLY HIGH INCREASE IN ENGINE RPMS. THE CONTACTS MECHANIC INFORMED THAT THERE WAS WATER ENTERING THE VEHICLE SPEED CONTROL SENSOR AND CAUSING THE FAILURE. IN ADDITION, THE MECHANIC ALSO ADVISED HIM OF A POTENTIAL RECALL FOR THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 99V346000-VEHICLE SPEED CONTROL) YET THE CONTACT WAS ADVISED BY AN AUTHORIZED DEALER THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 80,000.

Electrical System
Filed Oct 2, 201040,000 milesFL

IGNITION KEY WILL NOT TURN ON OUR 2000 FORD FOCUS. I HAVE LUBRICATED THE LOCK MECHANISM FOR SEVERAL YEARS AFTER LEARNING OF THIS PROBLEM, PRIOR TO HAVING MINE OCCUR. SOMETIMES KEY WILL INSERT BUT NOT TURN. OTHER TIMES KEY WILL NOT FULLY INSERT. IN BOTH CASES I AM LEFT STRANDED. KEY PROBLEM IS NOT AFFECTED BY POSITION OF STEERING WHEEL, SHIFT LEVER INTERLOCK POSITION, ETC. PROBLEM APPEARS TO BE WITHIN THE KEY-TUMBLER MECHANISM. WITH SUCH WIDE SPREAD KNOWLEDGE OF THIS PROBLEM, WHY HASN'T FORD DONE A VOLUNTARY RECALL? THIS PROBLEM COULD OCCUR DURING A LIFE-THREATENING SITUATION E.G. RUSH TO HOSPITAL., ROBBERY ATTEMPT, ETC. THE REPORTED FREQUENCY OF INCIDENTS, AS VIEWED ON INTERNET SITES, WOULD INDICATE A MAGNITUDE IN EXCESS OF FORD'S PREVIOUS SUV-TIRE FAILURE ROLLOVERS. THE KEY ISSUE IS MORE THAN AN INCONVENIENCE, IT IS A SAFETY ISSUE! *TR

Fuel System, Gasoline
Filed Sep 28, 201090,500 milesNC

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WOULD HESITATE, STALL AND LOSE POWER WHILE MOVING UPHILL AND OCCASIONALLY ON A LEVEL SURFACE. HE HAD TO RESTART THE VEHICLE FOR IT TO FUNCTION PROPERLY. THE CONTACT REPLACED AND CHECKED ALL COMPONENTS WITHIN THE FUEL SYSTEM EXCEPT FOR THE FUEL PUMP; HOWEVER, THE PROBLEM CONTINUED. THE VEHICLE HAD NOT INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER IN REFERENCE TO RECALL 03V482000 (FUEL SYSTEM, GASOLINE) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,500.

Fuel System, Gasoline
Filed Sep 27, 2010127,090 milesRI

I NOTICED SLIGHT HESITATION IN MY 2000 FORD FOCUS IN JUNE OF 2009, AND REQUESTED THAT MY LOCAL FORD DEALERSHIP CONSIDER REPLACING THE FUEL SENDER AND PUMP BECAUSE THIS WAS A KNOWN INTERNAL FORD CAMPAIGN REPLACEMENT PART ISSUE. THEY INDICATED BECAUSE IT WAS NOT A SEVERE HESITATION, THEY COULD NOT PERFORM THAT WORK UNDER THE REPLACEMENT CAMPAIGN. THIS HESITATION CONTINUED BUT VERY INTERMITTENTLY. THEN IN JULY 2010, I WAS DRIVING WITH MY WIFE AND DAUGHTER IN THE ABOVE CAR, AND ATTEMPTED TO GET ON INTERSTATE 95. THE CAR BEGAN TO HAVE SEVERE HESITATION ISSUES WHEN I GASSED IT, AND I WAS UNABLE TO GET THE CAR ABOVE ~ 35 MPH AS CARS SWERVED PAST ME HONKING BECAUSE I COULD NOT ACHIEVE HIGHWAY SPEEDS. I DROVE IN THE BREAKDOWN LANE WITH FLASHERS ON AND GOT OFF AT THE NEXT EXIT AND RETURNED HOME VIA LOCAL ROADS WITH THE SYMPTOMS STILL SHOWING (SEVERE HESITATION). I BROUGHT THE CAR TO MY LOCAL FORD DEALER. THEY DIAGNOSED IT AS HAVING THE FUEL SENDER AND PUMP PROBLEM OF THE RECALL, BUT ALSO INDICATED THE COST WAS NO LONGER COVERED BY FORD BECAUSE FORD HAD A TEN YEAR LIMIT ON REPLACEMENT ! I WOULD LIKE TO POINT OUT THE DEALERSHIP REFUSED TO CHANGE THIS FAULTY FUEL ASSEMBLY A YEAR EARLIER (WHEN IT WAS STILL COVERED), YET NOW ACKNOWLEDGED THE ISSUE BUT REQUIRED ME TO PAY FOR REPAIRING THE PROBLEM, AFTER HAVING SUBJECTED MY FAMILY TO SEVERAL NEAR-ACCIDENTS ON THE INTERSTATE DUE TO THIS KNOWN SEVERE SAFETY ISSUE. THEY INDICATED I COULD WRITE TO FORD HQ CONCERNING THE ISSUE. I HAD THE WORK DONE

Fuel System, GasolineFire
Filed Sep 27, 2010170,000 milesFL

MY 2000 FORD FOCUS STALLS WHENEVER I COME TO A STOP, IT OCCURS EVERYDAY AND AT TIMES MY CAR HAS SHUT OFF RIGHT IN THE MIDDLE OF TRAFFIC ALMOST CAUSING COLLISIONS. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE, FORD HAS NOT CONTACTED ME IN REGARDS TO THE RECALL NOR HAVE THEY RETURN ANY OF MY ATTEMPTS TO GET THE PROBLEM SOLVED. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 27, 201080,000 milesGA

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING WHEN DRIVING AT ANY SPEED. THE CONTACT WAS ADVISED BY AN INDEPENDENT MECHANIC THAT THE FUEL PUMP WAS CAUSING THE FAILURE. THE VEHICLE WAS TAKEN TO THE MECHANIC SEVERAL TIMES BUT NEVER REPAIRED. THE MANUFACTURER ADVISED THAT AN EXTENDED WARRANTY WAS OFFERED TO CUSTOMERS WITH THE FUEL PUMP ISSUE BUT THE WARRANTY EXPIRED IN 2008. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE 114,244.

Suspension › Rear
Filed Sep 24, 201072,442 milesCA

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS DRIVING 30 MPH WHEN HE NOTICED AN UNUSUAL NOISE FROM THE REAR TIRES. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY DIAGNOSED THAT THE REAR DRIVER SIDE WHEEL BEARING WOULD NEED REPLACING. THE DEALER WAS INFORMED OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,442 AND THE CURRENT MILEAGE WAS 72,492.

Electrical System › Ignition
Filed Sep 22, 201030,000 milesWI

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHEN SHE TRIES TO TURN THE KEY IN THE IGNITION IT WON'T TURN. SHE HAS TO HIT IT WITH A MALLET TO GET IT TO TURN. THE CONTACT STATED THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THIS FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY ARE AWARE OF THE FAILURE BUT STATED THERE IS NOTHING THEY CAN DO. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS ABOUT 30,000. THE CURRENT MILEAGE WAS 100,000.

Exterior Lighting
Filed Sep 21, 201092,000 milesCA

FUSE TO VEHICLE RUNNING LIGHTS KEEPS BLOWING. HEADLIGHTS STILL WORK BUT ALL OTHER EXTERIOR LIGHTS GO OUT. RESULT IS DRIVING AT NIGHT WITH ONLY HEADLIGHTS AND BRAKE LIGHTS. AFTER MONTHS OF REPLACING FUSES INTERMITTENTLY, I DISCOVERED THE WIRE HARNESS TO THE REAR HATCH HAVE WIRES THAT TWISTED AND FAILED CAUSING A INTERMITTENT SHORT. *TR

Electrical System › Ignition
Filed Sep 17, 201076,188 milesIL

OEM IGNITION / TUMBLER MECHANISM LOCKED UP... PREVENTING ME FROM STARTING VEHICLE. *TR

Seats
Filed Sep 14, 2010147,520 milesOH

I HAVE A 2000 FORD FOCUS ZX3. I PUSHED HARD ON THE BRAKES TO AVOID A COLLISION AND MY BUCKET SEAT SNAPPED IN HALF. *TR

Engine and Engine Cooling
Filed Sep 10, 201069,000 milesCA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 45 MPH; YET, THERE WERE NO WARNING LIGHTS BEFORE THE FAILURE OCCURRED. THE CONTACT STATED THAT HE EXPERIENCED THE FAILURE SEVERAL TIMES. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE 69,000.

Electrical System
Filed Sep 7, 2010NJ

I TRIED TO START MY CAR AND THE KEY WONT TURN IN THE IGNITION. I HAVE MET 50 MORE PEOPLE SINCE YESTERDAY WHO HAVE ALSO HAD THIS PROBLEM. I CANNOT AFFORD TO REPLACE AN IGNITION ESPECIALLY IF IT'S A FORD MISTAKE. FORD SHOULD BE HELD RESPONSIBLE FOR THE DEFECT. *TR

Air Bags
Filed Sep 3, 201064,000 milesOH

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CAME ON. SHE TOOK THE VEHICLE TO A DEALER AND THEY SAID THE LIGHT WOULD NOT COME ON FOR THEM SO THEY COULD NOT DIAGNOSE THE FAILURE. THE FAILURE CONTINUED TO OCCUR AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY STATED THAT THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 64,496.

Fuel System, Gasoline
Filed Aug 26, 2010111,512 milesAR

EVERYTIME I TRY TO MERGE INTO TRAFFIC MY CAR LOSES POWER AND SOMETIMES DIES. I HAVE TRIED TO KEEP MY GAS TANK ABOVE HALF A TANK BC IT SEEMS TO RUN BETTER WHEN IT IS. BUT I CANT ALWAYS DO THAT AND AS SOON AS IT HITS AROUND A FOURTH OF A TANK IT STRUTS TO MESS UP BAD.. IT FEELS KINDA LIKE A MISS. IT WILL START MESSING UP AND EVENTUALLY START LOSING POWER. IT HAS JERKING MOVEMENTS WHEN I PUSH ON THE ACCELERATOR. I HAVE TRIED TO FIGURE OUT WHY IT HAS BEEN DOING THIS.. AT FIRST I THOUGHT IT WAS THE PLUS SO I GOT THOSE CHANGE AND THE PLUG WIRES THAT DIDN'T HELP SO THE NEXT GUESS WAS THE CATALYTIC CONVERTER GOT THAT TAKEN OFF AND CHECKED IT WASN'T THAT.. I RESEARCH AND RESEARCH AND THEN DISCOVERED THIS WEBSITE. *TR

Fuel System, GasolineCrash
Filed Aug 26, 2010104,360 miles00

NORMAL DRIVING WHEN ACCELERATING OR GOING ON RAMPS ONTO THE HWY. ALSO IT HAPPENS WHEN MAKING LEFT TURNS ONTO STREET ETC. CAR STALLS, OR THE POWER GETS CAUGHT OFF. THIS PROBLEM LED TO ONCOMING TRAFFIC CAR HIT MY CAR AS THE CAR STALLED WHEN I WAS MAKING LEFT HAND TURN. IT OCCURS OFTEN WHEN BELOW 1/3 FUEL TANK OF FUEL. FORD HAD ISSUED EXTENDED WARRANTY ON THE FUEL DELIVERY MODULE 10 YEARS ONLY SINCE INITIAL PURCHASE DATE. *TR

Engine and Engine Cooling
Filed Aug 19, 201093,000 milesGA

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHEN ATTEMPTING A TURN AT ANY SPEED, IN EITHER DIRECTION. THE FAILURE WOULD OCCUR MOST OFTEN WHEN ATTEMPTING LEFT TURNS. ONCE THE CONTACT WAS ABLE TO RESTART THE VEHICLE IT WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE CRANK SHAFT WAS SHIFTING BACK AND FORTH, CAUSING THE CRANK SHAFT POSITION SENSOR TO FAIL. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE POWER WINDOWS WERE INOPERABLE EXCEPT FOR THE FRONT DRIVER WINDOW. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 117,000.

Electrical System
Filed Aug 15, 2010122,000 milesAZ

I HAVE A 2000 FORD FOCUS. AFTER DRIVING IT TO A GAS STATION I PUMPED MY GAS AND GOT BACK INTO THE CAR TO LEAVE. I PUT MY KEYS INTO THE IGNITION AND THE KEY WOULD NOT TURN AND THE WHEEL WAS LOCKED. I COULD NOT GET IT TO TURN AT ALL. SEVERAL PEOPLE TIRED TO GET IT TO TURN INCLUDING A TOW TRUCK DRIVER AND A MECHANIC. ALL SAID IT IS A COMMON PROBLEM IN FORD FOCUS'. *TR

Steering
Filed Aug 13, 2010106,000 milesMO

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE STOPPED AT A TRAFFIC LIGHT THE CONTACT NOTICED THAT THE STEERING WHEEL HAD SUDDENLY LOCKED WITHOUT WARNING AND COULD NOT BE MOVED IN ANY DIRECTION, THE CONTACT ALSO NOTICED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION. SECONDS LATER, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION AND RESTART THE VEHICLE. AFTER RESTARTING THE VEHICLE THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 106000.

Electrical System › Ignition
Filed Aug 11, 2010CO

THE KEY HAS GOTTEN STUCK IN THE IGNITION THREE TIME NOW. THE FIRST TIME WE COULD NOT GET THE CAR STARTED IN A ROUGH NEIGHBORHOOD, AND HAD TO LEAVE IT OVER NIGHT. THE SECOND TIME I HAD TO REMOVE THE BATTERY CABLE IN ORDER TO SHUT THE CAR OFF. THIS LAST TIME I ALSO HAD TO REMOVE THE BATTERY CABLE TO SHUT THE CAR OFF. *TR

Suspension › Front
Filed Jul 19, 201067,000 milesNY

I WAS DRIVING ON THE HIGHWAY AT ABOUT 50 MPH AND HEARD A LOUD POP. AT FIRST I BELIEVED IT TO BE A TIRE BLOW OUT SO I PULLED OVER. ON CLOSER INSPECTION, IT WAS THE LEFT FRONT COIL SPRING THAT HAD BROKEN AND WAS RUBBING AGAINST THE TIRE. HAD I NOT PULLED OVER, THE COIL SPRING WOULD HAVE FULLY PUNCTURED THE TIRE AND CAUSED A BLOW OUT. FORD ISSUED AN EXTENDED WARRANTY FOR THIS ISSUE BUT DENIED MY REQUEST BECAUSE MY VEHICLE'S EXTENDED WARRANTY HAD EXPIRED THE PREVIOUS YEAR. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY RECALL, A BROKEN SPRING CAN EASILY CAUSE AN ACCIDENT. *TR

Electrical System › Ignition
Filed Jul 12, 2010115,945 milesWA

DRIVING HOME FROM FAMILY VACATION. IGNITION KEY/LOCK FAILED NOT LETTING US START OUT CAR AFTER STOPPING FOR A REST. LEAVING US STRANDED THREE HOURS FROM HOME ON A SUNDAY NIGHT. MASSIVE REPORTS OF THIS HAPPENING TO THE FORD FOCUS 2000-2003 BUT WHY HAVEN'T THEY RECALLED IT? *TR

Unknown or Other
Filed Jul 11, 201010,000 milesWI

I HAVE A FORD FOCUS 2001 AND THE KEY GOT STUCK IN THE IGNITION. I WASN'T ABLE TO PUT THE KEY IN OR REMOVE IT. I TOOK MY CAR TO THE FORD DEALERSHIP AND HAD TO PAY 350.00 TO GET IT FIXED. *TR

Engine and Engine Cooling › Cooling System
Filed Jun 27, 2010185,432 milesCA

ENGINE SOMETIMES STALLS WHILE ENTERING THE FREEWAY OR MAKING SHARP TURNS. THIS HAS HAPPENED SEVERAL TIMES. THE BATTERY CABLES ALSO GET HOT AND THE BATTERY GOES DEAD. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →