Page 20 of 74 · complaints 951–1,000 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › Ignition › Switch
Filed Jun 24, 2005111,673 milesMI

DT:CONTACT STATES WHEN SHE PUTS THE KEY IN THE IGNITION IT WILL NOT MOVE.. SHE HAS REPORTED THE PROBLEM TO THE DEALERSHIP. THIS HAS BEEN HAPPENED SINCE 2000, AND IT HAS GOTTEN WORSE. . IT JUST LOCKS UP AND CONTACT CAN'T TURN THE IGNITION. IT SOMETIMES TAKES UP TO 5 MINUTES TO GET THE IGNITION TO TURN OVER. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 24, 2005GA

THE CONSUMER HAD NUMEROUS REPAIRS PERFORMED ON HER 2000 FORD FOCUS. *JB RECALL CAMPAIGN#02V288000 & 00V411000. REPAIRS THAT HAVE TAKEN PLACE WITHIN ONE YEAR: 14 NEW TIRES BECAUSE OF A PROBLEM WITH THE WHEELS, ENGINE, TRANSMISSION JERKING, RE-WIRED, BATTERY, OVERHEATING AND MUFFLER. *SC

Electrical System › Ignition › Switch
Filed Jun 23, 2005PA

OVER A PERIOD OF TIME MY KEY WAS STICKING IN THE IGNITION MORE FREQUENTLY. IT THEN GOT TO THE POINT THAT I COULDNT GET THE KEY ALL THE WAY IN UNLESS I MESSED AROUND WITH THE STEERING WHEEL FOR A WHILE. ONCE I GOT THE KEY IN THERE WAS NO GUARANTEE THAT IT WOULD TURN SO I COULD START THE CAR. I EVENTUALLY ENDED UP LEAVING MY KEY IN THE IGNITION AND COVERING UP THE STEERING WHEEL BEFORE I GOT OUT OF MY CAR. I HAVE TWO KIDS, I CAN NOT AFFORD TO GET STUCK ANYWHERE.I TOOK MY CAR TO A REPAIR SHOP WHERE THE MECHANIC PROCEEDED TO TELL ME THAT THIS WAS THE 9TH FORD FOCUS THAT HE HAD REPAIRED THAT MONTH FOR THE SAME PROBLEM. "A CONSUMER HAD JUST PICKED ONE UP THIS MORNING AS A MATTER OF FACT", HE SAID.SO I HAD THE PROBLEM CORRECTED, HE HAD TO REPLACE A PART THAT WAS IN THE IGNITION. HE HAD TOLD ME THAT THE PIECE WAS LIKE A PUZZLE AND THAT WHEN THESE CARS WERE MADE THE MANUFACTURER HAD PUT THE WRONG SIZE IN. I DO NOT HAVE THE OLD PART, THE REPAIR CENTER KEPT IT.

Electrical System › Ignition
Filed Jun 23, 2005PA

DT: THE CONSUMER OWNS A 2000 FORD FOCUS. THE IGNITION LOCKS UP. FROM WHAT SHE HAS SEEN THIS IS A COMMON PROBLEM FOR THE FORD FOCUS. THE DEALERSHIP STATED THAT THERE WERE THREE OTHER VEHICLES THAT THEY ARE FIXING FOR THE SAME PROBLEM. THE MANUFACTURER STATED THAT THERE WAS NO OTHER COMPLAINTS. *JB

Power Train › Axle Assembly
Filed Jun 22, 200558,000 milesSC

DT: THE VEHICLE WAS MAKING A THUMPING NOISE AT 35 MPH, STARTED OVER WEEKEND, THE ENGINE MOUNT CRACKED AND ENGINE DROPPED FROM THE VEHICLE WHILE IT WAS IN MOTION. WAS GOING 40 MPH, AND HAD ONLY 58,000. DEALER LOOKED AT IT ,AND SAID IT WASN'T UNDER RECALL. THE PRESSURE OF THE ENGINE BREAKING. ALSO BROKE THE AXLE. *AK

Electrical System › Ignition1 injured
Filed Jun 22, 200568,100 milesCA

I'VE HAD THE CAR FOR OVER 3 YEARS NOW AND ALWAYS HAD PROBLEMS INSERTING THE KEY INTO THE IGNITION. ONE DAY, I DROVE THE CAR TO MY FRIEND'S HOUSE AND WAS READY TO LEAVE AND INSERTED THE KEY INTO THE IGNITION. THE KEY WOULD NOT GO INTO THE IGNITION AND THEREFORE, I WAS UNABLE TO TURN THE KEY. THE STEERING WHEEL WAS ALSO LOCKED. I HAD TO CALL A LOCKSMITH AND HE HAD TO DRILL INTO THE IGNITION TO REMOVE IT AND REPLACE IT WITH A NEW ONE. HE ALSO HAD TO PROGRAM A NEW KEY. THE LOCKSMITH TOLD ME THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS. I AM SURPRISED THAT THERE HAS BEEN NO RECALL AS OF YET FOR THIS PROBLEM. I FEEL THAT FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT AND ISSUE A RECALL. WE AS CONSUMERS SHOULD NOT HAVE TO FOOT THE BILL FOR THIS PROBLEM. BY NOT SOLVING THIS ISSUE, THIS ALLOWS OTHERS TO BENEFIT FROM REPAIR COSTS TO THESE VEHICLES EVERYTIME THEY ARE STRANDED AND HAVE NO ONE ELSE TO TURN TO EXCEPT THE ONLY LOCKSMITH IN THE AREA WHO CAN CHARGE WHATEVER TO REPAIR THE IGNITION.

Unknown or Other
Filed Jun 22, 2005NY

I WENT TO INSURT MY KEY INTO THE STARTED AND MY CAR WOULD NOT TURNOVER AFTER THE WRONG KEY WAS PARTLY INSURTED, I THOUGHT THAT THAT PATS SYSTEM TRIPPED, BUT AFTER RESEARCHING THE ISSUE FURTHER, I REALISED THAT NUMERIOUS PEOPLE AHVE BEEN HAVING THIS ISSUE WITH FORD FOCUSES, THAT THEIR IS A KNOW PROBLEM WITH THIS PART OF THE CAR, I AM GOING TO HAVE TO PAY 300 DOLLARS OR MORE TO FIX A KNOWN ISSUE FROM FORD.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 21, 2005WI

DT: CALLER RECEIVED RECALL 05527 BUT DEALER DOESN'T HAVE THE PARTS. CALLER HAS NOT BEEN ABLE TO REACH MANUFACTURER. CALLER HAS 5 VEHICLES UNDER THE RECALL. THE VINS ARE [XXX], [XXX], [XXX], [XXX]. THESE ARE COMPANY VEHICLES ,ALL ARE FORD FOCUS CARS.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Vehicle Speed Control › CablesCrash
Filed Jun 20, 200565,000 milesCA

THE CONSUMER FOUND THAT RECENTLY A PROBLEM WITH HIS VEHICLE WHEN ACCELERATING IT DOESN'T SLOW DOWN ONCE THE CONSUMERS FOOT WAS OFF OF THE GAS. THE VEHICLE WAS IN AN ACCIDENT AND THE CONSUMER BELIEVED THAT THE ACCELERATION PROBLEM CONTRIBUTED TO THE ACCIDENT. WHEN THE VEHICLE WAS TAKEN TO THE DEALER HE WAS TOLD THERE WAS A RECALL ON THROTTLE CABLE. THEN HE WAS TOLD THAT THE VEHICLE WAS NOT RECALLED DUE TO THE VIN. THE CONSUMER STATED THAT THERE HAVE BEEN COMPLAINTS OF THIS PARTICULAR VEHICLE. *AK RECALL CAMPAIGN #00V302000. *SC *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 17, 200560,000 milesTX

(1) MY CAR BEGAN SURGING, HESITATING, AND LOSING POWER. (2) MY CAR WILL SHUT OFF WITHOUT WARNING AT ANY TIME AND COULD CAUSE A TRAFFIC ACCIDENT. (3) THE FUEL PUMP WAS REPLACED AS PER RECALL AND NOW 16 MONTHS LATER MY CAR IS EXIBITING THE SAME SYMPTOMS AND FORD MOTOR COMPANY WILL NOT REPLACE THE FUEL PUMP AGAIN.

Electrical System › Ignition › Switch
Filed Jun 17, 200552,225 milesVA

DT: THE OWNER HAD TO REPLACE THE IGNITION SWITCH THAT LOCKED UP TWICE IN LESS THAN ONE YEAR. THE KEY AND CYLINDER HAD TO BE DRILLED OUT, AND ALL PARTS REPLACED. THERE HAVE BEEN A COUPLE OF TIMES THAT THE KEY WOULD NOT TURN, BUT EVIDENTLY IT WOULD. THEN, ONE DAY THE KEY WOULD NOT TURN AT ALL, AND THE COLUMN HAD LOCKED UP. VEHICLE WAS THEN TOWED TO THE GARAGE. EVERYTHING HAS BEEN REPLACED. *AK

Latches/Locks/Linkages1 injured
Filed Jun 17, 2005TX

THREE OF THE WINDOWS FROM MY VEHICLE FELL. THE WINDOWS FELL IN THREE SEPERATE INCIDENTS. FIRST THE REAR PASSENGER WIDOW FELL AND ALMOST BROKE AND COULD HAVE CAUSED THE GLASS TO BREAK IN MY TWO-YEAR-OLD SON'S FACE. APPROXIMATELY TWO MONTHS LATER THE FRONT DRIVER SIDE WINDOW FELL, HITTING ME IN MY LEFT MIDDLE FINGER. LASTLY ABOUT TWO WEEKS AGO THE REAR PASSENGER SIDE WINDOW FELL WITH NO INCIDENT. I ONLY HAVE ONE WORKING WINDOW AND I AM AFFRAID THAT IF I HAVE A PASSENGER, THE WINDOW MIGHT BREAK AND CAUSE SEVERE DAMAGE. AT THIS MOMENT I HAVE NOT REPAIRED THE WINDOWS, BUT I WAS LOOKING FOR A RECALL FROM FORD. I HAVE ALSO NOTICED SEVERAL OTHER VEHICLES WITH THE SAME PROBLEMS. VEHICLE: 200 FORD FOCUS.

Electrical System › Ignition › Switch
Filed Jun 16, 2005TX

I AM A COLLEGE STUDENT AND I HAVE A 2000 FORD FOCUS. THE STEERING WHEEL IS LOCKING AND I CAN'T START THE CAR. MY MOTHER, FATHER, BOYFRIEND AND I HAVE TRIED OVER AND OVER TURNING THE KEY AND THE STEERING WHEEL BUT IT DOES NOT WORK. THIS IS THE THIRD TIME THIS HAS HAPPENED AND MY CAR IS NO LONGER UNDER WARRANTY. THIS IS A MAJOR PROBLEM WITH THE FORD FOCUS AND SOMTHING NEEDS TO BE DONE, THE CAR NEEDS TO BE RECALLED. THIS IS VERY UNSAFE, AND THE DEALERSHIPS ARE NOT MUCH OF ANY HELP. PLEASEEEEEEEEEEE HELP

Suspension › Front › Springs › Coil Springs
Filed Jun 16, 200559,000 milesRI

FRONT PASSENGER SIDE COIL SPRING BROKE AND THE SHARP EDGE OF THE SPRING (CREATED BY THE BREAK) STUCK INTO MY TIRE CAUSING A FLAT. THE CAR CAME TO A GRINDING HAULT. I WAS TRAVELING AT ABOUT 5-10 MPH, TURNING DOWN A SIDE STREET. I HAD BEEN ON THE HIGHWAY 2 MINUTES EARLIER. IF THIS HAPPENED ON THE HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS PROBABLY RESULTING IN SERIOUS INJURY OR DEATH. WHEN I TALKED TO THE SERVICE TECH. AT MY LOCAL DEALER HE TOLD ME THAT IT WAS A RECALL ITEM BUT FORD DID NOT SEND OUT NOTICES AND THEY WERE FIXING THE PROBLEM CARS WHEN THEY COME IN BROKEN. THE LOCAL FORD DEALER REPLACED BOTH FRONT SPRINGS AND THE ONE TIRE THAT WAS DAMAGED.

Electrical System › 12v/24v/48v Battery › CablesFire
Filed Jun 14, 2005CT

2000 FORD FOCUS WITH Z-TECH ENGINE CAUGHT FIRE DRIVERS SIDE BATTERY COMPARTMENT/WIRE HARNESS

Steering › Column Locking › Anti-theft Device
Filed Jun 14, 200524,000 milesMI

DT: CONSUMER STATES THAT STEERING WHEEL LOCKS UP, WHICH CAUSES THE KEY NOT TO TURN IN THE IGNITION. THE CONSUMER HAS TO WORK WITH THE STEERING WHEEL TO GET KEY TO TURN. CONSUMER HAS TAKEN VEHICLE TO SERVICE DEPARTMENT, AND THE TECHNICIAN STATED THAT VEHICLE HAS AN ANTI-THEFT SYSTEM, AND THAT IS WHY IT IS HAVING STEERING PROBLEMS. *AK

Electrical System › Ignition › Switch
Filed Jun 14, 2005ID

IGNITION FAILURE, CAN NOT REMOVE OR TURN KEY

Electrical System › Ignition › Switch
Filed Jun 13, 200592,000 milesNY

DT: CONSUMER STATED IGNITION LOCK BROKE/FROZE. KEY WOULD NOT GO IN IGNITION, SOMETIMES IT WOULD GO HALF WAY IN, AND SOMETIMES ALL THE WAY IN. BUT EVEN WHEN IT WENT ALL THE WAY IN IGNITION WOULD NOT TURN. VEHICLE WAS SITTING IN DRIVEWAY WHEN THIS HAPPENED. THERE WERE PREVIOUS PROBLEMS WITH IGNITION. BUT CONSUMER WAS EVENTUALLY BE ABLE TO GET IGNITION TO WORK. THIS HAPPENED SEVERAL TIMES OVER THE LAST TWO OR THREE YEARS. HAD NO PROBLEM IN THE LAST YEAR UNTIL NOW. VEHICLE WAS SERVICED REGULARLY.*AK

Electrical System › Ignition
Filed Jun 9, 200572,000 milesKY

THE IGNITION "FROZE" SO THAT I COULD NOT TURN THE CAR ON AND THE STEERING WHEEL WAS LOCKED. I HAVE SINCE READ MANY COMPLAINTS ABOUT THIS FAILURE.

Suspension › Front › Springs › Coil Springs
Filed Jun 9, 200546,337 milesMD

WHILE DRIVING, ROLLED OVER HIGH-SPEED SPEED BUMP AT ABOUT 25 MPH, HEARD A LOUD NOISE. AFTERWARDS, RIGHT FRONT OF CAR MADE VERY LOUD CLICKING NOISE AS IF IT WERE BINDING DURING SHARP TURNS AT LOW SPEEDS. UPON FURTHER INSPECTION, FOUND RIGHT FRONT COIL SPRING BROKEN. BOTH SPRINGS HAD PORTIONS OF THE BLACK COATING MISSING, EXPOSING RUSTY STEEL. UNCERTAIN IF DRIVER'S SIDE SPRING BROKEN. BROKEN RIGHT FRONT SPRING TILTED INWARDS, DID NOT CONTACT TIRE.

Suspension › Front › Springs › Coil Springs
Filed Jun 8, 200570,000 milesNJ

DT: FRONT COIL SPRING BROKE ON PASSENGERS SIDE, THE SPRING WAS LOCKED ON THE TIRE AND RUINED THE TIRE. GOODYEAR HAD NEVER SEEN ANYTHING LIKE THAT, AND FORD SAID THEY NEVER HAD ONE COME IN LIKE THAT. GOODYEAR SAID IT COULD HAVE BEEN ANYTHING THAT MADE IT BREAK. *AK

Electrical System › Ignition
Filed Jun 8, 200550,000 milesWV

MY CAR WAS DRIVING/STARTING JUST FINE UNTIL ONE NIGHT I TRIED TO START MY CAR AND THE IGNITIOON AND STEERING WHEEL LOCKED UP AND WOULDN'T TURN. I HAD TO HAVE IT TOWED TO A DEALERSHIP. THEY REPLACED THE IGNITION CYLINDER IN MY CAR WHICH COST ABOUT $300.

Electrical System › Ignition
Filed Jun 7, 200578,000 milesIA

YESTERDAY, ALL OF A SUDDEN MY KEY DID NOT WANT TO TURN THE IGNITION TO START THE CAR. A COUPLE OF TIMES I WAS ABLE TO GET IT STARTED BY PLAYING WITH IT AND THEN WHEN I NEEDED THE CAR A COUPLE OF MINUTES LATER IT WOULD NOT WORK. I AM NOW FINDING ALOT OF COMPLAINTS ON THE INTERNET IN RELATION TO FORD FOCUS 2000-2003 MODELS HAVE BAD IGNITIONS AND SUBJECTS HAVING TO HAVE THE IGNITION REPLACED MULTIPLE TIMES AND FORD NOT RECALLING THEM. WEBSITES: WWW.AUTOMOTIVETALK.NET AND WWW.EDMUNDS.COM, ETC. I AM A SINGLE MOM, WITH ONLY THE FORD FOCUS TO DRIVE AND I CAN'T AFFORD TO BE STALLED OUT SOMEWHERE WITH MY YOUNG CHILD, BECAUSE FORD HAS DECIDED NOT TO FIX A CONSTANT PROBLEM.

Electrical System › Ignition
Filed Jun 2, 2005NY

KEY STUCK IN IGNITION, AFTER REPEATEDLY JIGGLING KEY, COULD TURN ON ELECTRICAL, BUT COULD NOT TURN ON ENGINE. FINALLY COULD REMOVE KEY WITH DIFFICULTY, BUT ELECTRICAL STAYED ON EVEN WITH KEY REMOVED. TRIED REPEATEDLY FOR MORE THAN AN HOUR AND A HALF, BUT COULD NOT TURN ENGINE ON. HAD TO HAVE CAR TOWED TO MECHANIC FOR REPAIR. THIS SAME PROBLEM OCCURRED ONCE BEFORE IN MAY 2002. AT THAT TIME (2002) THE KEY CYLINDER WAS REPLACED AND THE IGNITION CYLINDER WAS RECODED UNDER WARRANTY BY FORD DEALERSHIP.

Electrical SystemFire
Filed May 30, 200586,000 miles00

EVENTS, JUST NORMAL DRIVING. SWAY BAR LINK DISCONNECTED CAUSING SHARP RIGHTWARD PULL AT HIGHWAY SPEED. CONTINUED SMELLING OF ELECTRICAL BURNING FROM DASH PANEL WITH INTERMITTENT INSTRUMENT FAILURE, AND AIRBAG LIGHTS FLASHING. SMOKE CAME FROM THE VENT SYSTEMS A COUPLE TIMES, BUT NO FIRE NOTICED AS OF YET. NOTHING HAS BEEN DONE TO CORRECT FAILURE, COSTS TOO MUCH FOR ME TO HAVE FORD DIAGNOSE THE PROBLEM, $500+ FOR DASH LABOUR COSTS TO PULL IT AND INSPECT.

Structure › Body › Door
Filed May 27, 2005150 milesNY

DT: TRANSMISSION WOULD NOT KICK INTO GEAR. THE KEY IGNITION IS ALWAYS GETTING STUCK. CONSUMER TOOK VEHICLE TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT WAS ONLY HER IMAGINATION. FINALLY, THE TRANSMISSION DIED AND THE WARRANTY HAD RAN OUT. THE DOORS BOTH FRONT AND BACK COME OPEN WHILE DRIVING. THERE IS A RECALL ON THE REAR DOORS BUT IS ALSO HAVING PROBLEM WITH THE FRONT DOORS AS WELL. VEHICLE WAS TAKEN TO DEALER 3 TIMES FOR THE IGNITION KEY ALONE. CAR IS CURRENTLY IN SHOP. *TT

Electrical System › Ignition
Filed May 27, 200556,000 milesCA

MY FORD FOCUS 2000 ZX3 WAS WORKING FINE. WHEN I WENT TO DRIVE HOME FROM WORK THE KEY JAMMED IN THE IGNITION. I COULD NOT GET THE KEY TO TURN. I TRIED AND TRIED BUT IT WOULD NOT TURN. I HAD TO GET MY WIFE TO PICK ME UP. I TRIED IT THE NEXT DAY, STILL JAMMED. I READ ON THE INTERNET THAT THIS IS A COMMON PROBLEM WITH FORD FOCUS MODELS. I CALLED THE DEALERSHIP AND WAS TOLD $350- $650 TO REPLACE IT. VERY EXPENSIVE I THOUGHT. I CALLED AAA, THEY SENT A LOCK SMITH AND IT COST ME $185. NOT ONLY IS THIS A PROBLEM THAT SHOULD BE ADDED TO THE 12 ALREADY LISTED RECALL ITEMS ON THIS MODEL BUT THE PRICE AT THE FORD DEALER WAS WELL INFLATED!!!! I WOULD LIKE TO SEE THIS ITEM ADDED TO THE RECALL LIST AS IT IS A MANUFACTURING DEFAULT. I WOULD ALSO LIKE TO BE REMBURSED FOR THE LOCKSMITH CHARGE.

Electrical System › Ignition › Switch
Filed May 27, 2005140,000 milesCO

WAS GETTING READY TO DRIVE HOME. PUT MY KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. TRIED FOR TWO HOURS TO TURN THE KEY, BUT NO LUCK. I HAD TO WAIT AN ADDITIONAL 2 HOURS TO GET A RIDE HOME, WITH MY CAR STILL IN THE PARKING LOT. CALLED FORD DEALERSHIP. TOLD THEM MY PROBLEM,AND THEY KNEW WITHOUT ME TELLING THEM, THE MAKE AND MODEL OF MY CAR. THEY THEN REFERRED ME TO A LOCK SMITH, WHO HAD TO COME OUT AND REPLACE IT.

Latches/Locks/Linkages › Doors › Latch
Filed May 25, 2005MN

OH MY GOSH I NEED YOUR HELP ONCE AGAIN. I HAD E-MAILED YOU MONTHS AGO IN REGARDS TO MY FORD FOCUS. THE BACK DOOR LATCHES ARE DEFECTIVE. SOMEONE AT YOUR OFFICE HAD CALLED ME ABOUT THIS ISSUE. THAT SOMEONE SAID THERE WILL BE A RECALL COMING OUT SHORTLY IN REGARDS TO THE FORD FOCUS BACK DOOR FLYING OPEN. WELL I COULDN'T WAIT TO GET MY RECALL. IT CAME IN THE MAIL. I WENT TO THE DEALERSHIP YESTERDAY TO GET THE LATCHES REPLACED. MY DOOR FLEW OPEN WITH A PASSENGER IN THE BACK BUT SAFELY SEATBELTED IN. THANK GOD... WELL IT ALSO HAPPENED WHERE THE DOOR FLEW OPEN ON LEFT TURNS. SO I WOULD CONSIDER THIS DEFECTIVE AND DANGEROUS. WELL THE DEALERSHIP SAID IN FORDS POLICY ALL THAT NEEDS TO BE DONE IS THE LATCHES LUBED AND A INSTALL A LOWER ROCKER SEAL. OH MY GOSH.... I DON'T NEED THE DARN THING LUBED I NEED IT REPLACED. I DON'T KNOW WHERE TO GO FOR HELP. I GOT IN A NASTY ARGUMENT WITH THE MANAGER OF SALES AT FORD #651222-0511. THE CAR IS NOT SAFE. I DON'T LET ANYONE ELSE DRIVE IT. THE CAR HAS HAD 12 RECALLS ON IT. I JUST WANT NEW LATCHES INSTALLED. ISN'T THAT WHY THE RECALL WAS PUT INTO PLACE? I ALSO CALLED FORD CUSTOMER SERVICE LINE. THEY SAID THE DEALERSHIP DID WHAT THEY WERE SUPPOSE TO DO. LUBE THE LATCHES....... I COULD HAVE DONE THAT MYSELF. I FEEL NO SAFER WITH SOME LUBE ON THE LATCH..... OH MY GOODNESS WHAT IS A CONSUMER SUPPOSE TO DO. NO ONE WANTS TO TAKE RESPONSIBILITY FOR THERE DEFECTIVE PRODUCTS... PLEASE HELP ME IF YOU CAN. HAVE A WONDERFUL DAY AND THANKS FOR LISTENING..... :-)

Steering › Column
Filed May 22, 2005WA

CAR WORKED FINE THROUGH THE DAY; PUT KEY INTO IGNITION AND IT WON'T TURN. (SEEMS THIS IS A COMMON PROBLEM FOR FORD FOCUS CARS...(THAT'S WHAT AAA TOLD ME AND IT'S VERIFIED IN LETTERS ON INTERNET.

Engine and Engine Cooling › Engine
Filed May 20, 2005MD

THE EXHAUST MANIFOLD BLEW ON THE 2000 FORD FOCUS DUE TO A LEAKING VALVE COVER GASKET.*MR *NM

Electrical System › Ignition › Switch
Filed May 19, 2005OH

2000 FORD FOCUS IGNITION SWITCH IS JAMMED. KEY WILL GO IN BUT WILL NOT TURN. FOUND MANY COMPLAINTS ABOUT THIS PROBLEM ON OTHER INTERNET SITES. COST TO REPAIR 200 TO 400 DOLLARS ACCORDING TO THESE REPORTS. FOUND A WEB ARTICLE PUBLISHED IN 2002 ON HOW TO FIX THE PROBLEM - HTTP://WWW.MOTORAGE.COM/MOTORAGE/DATA/ARTICLESTANDARD/MOTORAGE/472002/38913/ARTICLE.PDF MY CAR IS STILL IN THE DRIVEWAY WHERE THE PROBLEM OCCURED. EMAILED FORD AS I HAVE BEEN A LONG TIME FORD BUYER AND HAVE NEVER HAD PROBLEM WITH AN IGNITION SWITCH - NO RESPONSE AS OF THIS DATE.

Latches/Locks/Linkages
Filed May 18, 2005116,000 milesCO

THE CONSUMER STATED 3 OF THE DOORS ON THE CAR WON'T OPEN FROM THE INSIDE OR THE OUTSIDE.*AK THE VEHICLE HAS DEVELOPED OR CONTAINED A DEFECT IN THE ELECTRIC DOOR LOCKING SYSTEM WHICH DOES NOT ALLOW THE OWNER TO UNLOCK 3 OF THE DOORS . THIS SITUATION REPRESENTS DANGER TO THE HEALTH AND SAFETY OF THE AUTOMOBILE'S OCCUPANTS. *BF

Steering › Column
Filed May 18, 200556,884 milesTX

WITHOUT WARNING THE IGNITION LOCKED UP AND WOULD NOT TURN. TOW TRUCK FEE $75 ,FORD REPAIR BILL $406.41. I PURCHASED THIS CAR USED IN 2001. I HAVE TALKED TO THE ORIGINAL OWNER AND THIS PART HAS ALREADY BEEN REPLACED. HOWEVER FORD WILL NOT COVER THE PARTS FAILURE BECAUSE IT OCCURED WITH A DIFFERENT OWNER.

Electrical System › Ignition
Filed May 18, 200552,000 milesNV

1: ONE INCIDENT OF INSERTING KEY INTO IGNITION 2: TOTAL LOCK UP OF IGNITION,NO INJURY LOSS OF MONEY TO FIX THE PROBLEM 3: REPLACE IGNITION, IGNITION DRILLED AND NEW ONE INSTSALLED, HAVE OLD PART.

Electrical System › Ignition
Filed May 17, 200537,000 miles00

IGNITION SWITCH FAILURE. CAR UNABLE TO START. HAD TO BE TOWED TO DEALER TO HAVE IGNITION SWITCH REPLACED.

Electrical System › Ignition › Switch
Filed May 17, 2005135,000 milesTX

IGNITION SWITCH HAS SEIZED THREE TIMES EACH TIME REPLACED BY DEALERSHIPS. NEVER WARRANTIED. PLEASE NOT THE QUANTITY OF THESE FAILURES. DUE TO THE PATS SYSTEM, MOST MECHANICS WILL NOT TOUCH IT.

Electrical System › Ignition
Filed May 10, 200545,000 milesMI

I HAVE A LOT OF PROBLEMS WITH MY FORD FOCUS. THE INGINITON FROZE UP ON ME AND I COULDN'T GET THE KEY OUT. IT COST $500 TO GET IT FIXED,

Electrical System › Ignition
Filed May 6, 200562,000 milesMA

THE IGNITION LOCK SEIZED. CONSUMER PUT THE KEY INTO THE IGNITION BUT IT WOULD NOT TURN OVER. THE FLOOR SHIFTS WAS STILL IN PARK. CONSUMER HAD THE VEHICLE TOWED HOME BECAUSE OF THIS DEFECT. *AK *BF *NM

Electrical System › Ignition › Switch
Filed May 5, 200531,455 milesNY

THERE WAS NO PRIOR PROBLEMS WITH THE KEY AND THE IGNITION , THEN ON 5/4/05 THE KEY WENT INTO THE IGNITION AND WOULD NOT TURN OR START THE CAR , I TRIED MY SECOND KEY AND THAT ALSO WOULD NOT TURN . I HAD TO HAVE THE CAR TOWED TO LOCAL DEALER , TOTAL COST FOR REPAIR AND TOW WAS A WOOPING $350.00 .THE DEALER DID NOT SEEM SURPRISED THAT MY FORD FOCUS HAD THIS DEFECT , THE TOW DRIVER SAID IT IS COMMON TO HAVE THIS PROBLEM WITH FOCUS AND I SPOKE TO A FEW LOCAL LOCKSMITHS AND THEY ALSO SAY IT IS COMMON FOR FOCUS . I SEE ON THE INTERNET THAT HUNDREDS OF PEOPLE ALSO ENDURED THIS HIGH EXPENSE FOR THE SAME REPAIR . IT DOES NOT SEEM FAIR THAT THERE IS A DEFECT AND FORD DOES NOT HAVE A RECALL FOR THIS ISSUE , PLESE HELP ALL US OWNERS AND PUSH FOR A RECALL .. THANK YOU

Steering › Column
Filed May 4, 200560,000 milesKS

BOUGHT VEHICLE WITH A BAD FUEL PUMP. DEALER REPLACED IT IN JULY 2003. STEERING COLUMN WOULD NOT WORK, AND DEALER REPLACED IT ON MARCH 19 2205. MIDDLE OF APRIL 2005 STEERING COLUMN FAILED AGAIN. WILL NOT REPLACE IT BECAUSE IT WAS NOT UNDER WARRANTY. ALSO , THE HATCHBACK DOOR LATCHES ARE NOT WORKING PROPERLY *AK

Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings
Filed May 4, 200510,000 milesNJ

CONSUMER STATED: DEFFECTIVE GAS TANK AND PUMP. DEALER SAID BETWEEN GAS TANK AND GAS PUMP THE SCREW WAS WARPED AND DID NOT MAKE A SEAL. PART WAS PLASTIC AND MANUFACTURED THAT WAY. IT HAS BEEN LEAKING SINCE PURCHASE OF VEHICLE . *AK

Electrical System › Ignition
Filed May 4, 200591,400 milesPA

FORD FOCUS 2000 IGNITION PROBLEMS. FIRST, THE KEY WOULD NOT INSERT FULLY INTO THE IGNITION AND WOULD GET STUCK PREVENTING IT TO TURN. WHEN THE MECHANIC SHOOK THE KEY AROUND A BIT IT WOULD LOOSEN UP AND WOULD THEN INSERT FULLY ALLOWING THE CAR TO BE STARTED. THAT WAS ONLY A TEMPORARY SOLUTION. THE SECOND PROBLEM WAS WHEN THE KEY WOULD INSERT FULLY BUT WOULD NOT TURN THE IGNITION. AFTER HEARING THAT TWO OF MY FRIENDS WHO OWN FORD FOCUS' FROM THE SAME YEAR HAD THE SAME EXACT PROBLEM, I BEGAN TO RESEARCH. I HAVE FOUND THAT THIS IS NOT AN ISOLATED INCIDENT, OR NORMAL "WEAR AND TEAR." THIS SEEMS TO BE A WIDESPREAD PROBLEM WITHIN VEHICLES OF THIS YEAR, MAKE AND MODEL. I FEEL THAT IT IS UNFAIR THAT THE CONSUMER MUST PAY FOR A PROBLEM THAT EXISTED WHEN THE CAR WAS ON THE SHOWROOM FLOOR. HAVING AN IGNITION REPLACED IS NOT CHEAP CONSIDERING THE LABOR AND PART CHARGES COMBINED.

Latches/Locks/Linkages › Doors › Latch
Filed May 3, 200591,500 milesMI

FRONT DOOR LATCH FAILED. (COULD NOT CLOSE DOOR) PAID $80 FOR DEALER TO UNSTICK AND LUBRICATE.

Suspension › Front › Springs › Coil Springs
Filed May 3, 2005VT

CONTACT STATES: RIGHT FRONT COIL SPRING BROKE, CAUSING LOSS OF CONTROL, DAMAGING RIGHT FRONT TIRE. *AK

Electrical System › Ignition › Switch
Filed May 3, 2005MA

REPLACED THE IGNITION SWITH TWICE KEY GETS STUCK AND SOME CASES STEERING LOCKS.

Electrical System › Ignition › Switch
Filed May 2, 2005120,000 milesTX

WHEN KEY IS PUT IN IGNITION THE KEY WILL NOT TURN TO ALLOW THE VEHICLE TO START. ALSO ONCE THE KEY IS IN IT WILL NOT COME OUT.*AK

Suspension › Front › Springs › Air Suspension System
Filed May 2, 200590,000 milesMO

CONTACT STATES; CONTACT WAS ON FREEWAY AND HEARD A POPPING OR CRACKING NOISE IN THE FRONT END. TRIED TO PUT INTO GEAR, MADE SAME NOISE. HAVE BEEN IN CONTACT WITH DEALER AND THERE WAS A RECALL ON THE FRONT SPRING, CORRISION PROBLEM. DRIVING 65 OR 70, WHEN INCIDENT HAPPENED.

Suspension › Front › Wheel Bearing
Filed May 1, 200551,000 milesOH

I HAVE HAD THE INSIDE FRONT WHEEL BEARING REPLACED AT 50000 MILES. I AM AT 61000 NOW AND THE SOEM THNG NEEDS TO BE DONE AGAIN. I THINK THE SAME PROBLEM THAT WAS RECALLED ON THE REAR WHEEL BEARINGS IS AFFECTING THE FRONT WHEEL BEARINGS. THE SEAL CORRODES AND AND THE BEARINGS GO BAD. I HAVE ALSO HAD BOTH OUTSIDE WHEEL BEARINGS REPLACED AT 50000 MILES. I HAVE HAD THEM DONE OUTSIDE OF FORD AT MY OWN MECHANIC DUE TO PRICE. THE INSIDE WHELL BEARING WAS A FORD PART AND WAS DIFFICULT TO COME BY, MY MECHANIC NEED MY VIN NUMBER TO GET THE PART. I HAVE NOT HAD ANYTHING DANGEROUS OCCUR BECAUSE OF THIS BUT IT MAKES A REALLY LOUD HUMMING SOUND WHILE IN MOTION. *AK

Suspension › Front › Springs › Coil Springs
Filed Apr 29, 200560,000 miles00

PE02-044 IS THE INVESTIGATION NUMBER... THIS IS INFORMATION WITH A LINK TO PICTURES TO SHOW HOW LUCKY I WAS NOT TO BE DRIVING. THIS CAN HAPPEN WITHOUT WARNING. FORD AGREED TO FIX IT. I HAVE MY TIRE REPLACED AS WELL, HOWEVER THIS SHOULD HAVE BEEN RECALLED FOR INSPECTION. THERE WAS A LETTER SENT, BUT I, AS A SECOND OWNER OF THE VEHICLE USED HAD NO WAY TO KNOW IT WAS A POSSIBILITY. HOW MANY MORE PEOPLE ARE DRIVING THESE CASE AS LEASE TURN INS AND HAVE NO IDEA OF THE POTENTIAL. PLEASE MAKE THIS A RECALL. I WAS LUCKY, IF I WAS DRIVING ON THE HIGHWAY, I COULD HAVE BEEN IN TROUBLE. COPY OF MY LETTER TO TRANSPORT CALIFORNIA. I HAVE RECENTLY HAD BOTH MY FRONT SPRINGS FAIL IN MY 2000 FOCUS ZX3. THE RIGHT ONE FAILED AND PUNCTURED THE TIRE. UPON INSPECTION, THE LEFT ONE WAS ALSO SHOWN CRACKED. THE SPRING PENETRATED MY RIGHT FRONT TIRE AND DESTROYED IT AS I REVERSED. WHAT IS CONCERNING ME, IS THERE WAS NEVER A RECALL ON THIS ISSUE. I AM TRYING TO OBTAIN INFORMATION FROM FORD REGARDING THIS. AFTER SOME RESEARCH, I HAVE FOUND A LETTER FROM FORD REGARDING AN EXTENSION OF WARRANTY FOR SPRINGS FOR 10 YEARS, 150000 MILES.*AK I WAS VERY LUCKY. IF THIS SPRING FAILURE OCCURRED WHILE DRIVING AT HIGHWAY SPEED, THE AFFECT ON STEERING AND CONTROL WOULD HAVE BEEN INCREDIBLE. NOT TO MENTION THE DAMAGE TO THE CAR AFTER WARDS. IF THIS IS A KNOW ISSUE, THERE SHOULD BE A RECALL TO HAVE THESE ITEMS FIXED, NOT JUST REPLACED AFTER FAILURE (I AM NOT SURE IF THEY WILL REPLACE MINE YET). LINKS TO DAMAGE IN PICTUR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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