1. WENT TO START CAR AND THE KEY WOULDN'T TURN 2. IGNITION CYLINDER WHICH I HAVE LEARNED IS A MAJOR PROBLEM WITH THIS CAR. LATE FOR WORK 3. $411.00 FOR LABOR TO DRILL OUT AND REPLACE AND TO PURCHASE A NEW SET OF KEYS. *JB
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
I PURCHASED A USED 2000 FORD FOCUS FROM A PRIVATE OWNER, 2 DAYS AGO I WAS ON MY WAY HOME AFTER WORK, I PUT THE KEY IN AND IT WOULD NOT TURN AND THE STEERING WHEEL IN COMPLETLY LOCKED UP. I LOOKED IT UP ON THE NET AND HAVE COME TO THE CONCLUSION THAT THIS HAPPENS REGULARLY. I CALLED THE DEALER AT FRIENDLY FORD TO ASK HIM WHAT WAS UP AND HE SAID I WAS ON MY OWN. THE COST IS $400.I CALLED THE FORD COMPANY TO FILE A COMPLAINT AND THEY ARE WELL AWARE OF THE SITUATION.WHY HAVE YOU NOT FILED A RECALL!!FORD TOLD ME THAT IT IS UP TO YOU TO GET THAT DONE. I THINK IT IS A SAFETY ISSUE IF YOU CANNOT TURN YOUR CAR ON AT 10 AT NIGHT, BY YOURSELF. IS ANYONE OUT THERE LISTENING TO THE THOUSANDS OF ANGRY FOCUS OWNERS??I HEARD THAT THE ISSUE IS NOW RESOLVED IN THE NEW FOCUS BUT WHAT DOES THAT DO FOR US???RECALL........RECALL...........RECALL!!!!!!!!!!!!!!!!!!!!!!!!1. *NM
DT: THE CONTACT STATED WHEN TRYING TO START VEHICLE THE STEERING COLUMN LOCKED. SHE HAD THE VEHICLE TOWED TO A MECHANIC THE FIRST TIME THIS HAPPENED . CURRENTLY, THE VEHICLE EXPERIENCED THE SAME PROBLEM WHILE PARKED. THE REPAIRS WILL BE AT CONTACT'S EXPENSE.*AK
IGNITION SWITCH WOULD "STICK", SINCE DAY OF PURCHASE...TWO MONTHS LATER, BROKEN!! ALL THE TUMBLER SPRINGS WENT OUT....$300!! TO FIX AND ONE HOUR LATE TO WORK. PASSENGER OUTER TIE ROD BOOT IS SHOT AND THE TIE ROD WILL NOT COME OFF!!! $45 TO REPLACE!!! SEAT BELT TENSIONER DOES NOT WORK PROPERLY AT ALL!!!! *NM
I OWN A 2000 FORD FOCUS LE WITH LESS THAN 23,000 MILES. I HAVE HAD TO HAVE THE IGNITION CYLINDER REPLACED TWICE, ONCE IN 2002 AND ONCE IN 2005. THIS WAS NOT A PROBLEM WITH THE KEY, BUT WITH THE CYLINDER ITSELF. BOTH TIMES, THE CYLINDER LOCKED UP AND THE KEY COULD NOT BE TURNED. *NM
PURCHASED A 2000 FORD FOCUS ON07/23/2005, WITH OPTIONAL SERVICE CONTRACT AND ON 09/16/2002, HAD ENGINE PROBLEMS TOOK IT BACK TO DEALER, INSURANCE DOES NOT WANT TO COVER ALL REPAIRS I'M LIABLE FOR1,900 AND THEY WIL PAY THE REST WHICH THE VEHICLE NEEDS AN ENGINE OVERHAUL, BUT ITS STILL UNDER WARRANTY AND I'M LIABLE ONLY FOR MY DEDUCTIBLE OF 100.00 THROUGH SOME INVESTIGATING I'VE BEEN DOING THIS VEHICLE IS "LEMON LAW BUY BACK".ALSO A DEALER ROLL BACK VEHICLE, MY CONTRACT ALSO WAS TO COVER ALL RENTAL GOT ONE ON 09/16/05 RETURNED ON IT 10/3/05,STILL LEFT WITHOUT A VEHICLE,CURRENTLY STILL AT DEALER SERVICE CENTER. THE WORST CAR I HAD ONLY 2 MONTHS WITH IT, OBVIOUSLY THERE ARE MORE DEFECTS. WHAT KIND OF PRODUCTS IS FORD PUTTING OUT ON THE ROAD SO MANY COMPLAINTS I MEAN WE DO NOT HAVE ANY INFORMATION ON WHETHER REPURCHASED VEHICLES ENCOUNTER A FREQUENCY OF REPAIRS THAT IS GREATER THAN THE EQUAL VALUE ,SO FAR NOTHING HAS BEEN DONE I HAVE SUBMITTED A COMPLAINT LETTER TO THE FORD CORPORATION REQUESTING THAT THEY LOOK INTO THIS SITUATION ALSO MADE CLAIMS TO TH ,BBB,DEPT. OF MOTOR VEHICLES, CONSUMER AFFAIRS, DEPT. OF INS. HAVE NOT HEARD RESPONSE FROM FORD CORP. MOREOVER FORD HAS BEEN AWARE THAT THIS CLASS VEHICLE MADE INORDINATELY PROVE TO BE A FAILURE. WHAT ABOUT THAT EXTRA SERVICE CONTRACT? WHAT ABOUT THE COSTS INCURRED DURING THIS 50 DAY LENGTHY-REPAIRS? SINCE I HAVE HAD THIS VEHICLE WHICH WAS FOR 2MONTHS ONLY THIS IS THE FIST FAILURE AND THE LAST. *NM
I OWN A 2000 FORD FOCUS ZX3. THE IGNITION KEEPS JAMMING AND HAS FINALLY COMPLETELY FAILED, LEAVING ME STRANDED MILES FROM HOME. I'VE SEARCHED THE INTERNET AND I'VE FOUND THAT THIS IS A KNOWN PROBLEM FOR THE FORD FOCUS. I AM THANKFUL THAT IT WAS ME THAT WAS STRANDED AND NOT MY WIFE WITH THE CHILDREN. THE IGNITION SWITCHES ARE DEFECTIVE. I WOULD LIKE TO ASK THAT A RECALL BE PUT ON THIS ISSUE. I NOW HAVE TO HAVE THE CAR TOWED TO THE REPAIR SHOP TO BE REPAIRED BECAUSE FORD USED A DEFECTIVE PART IN MANUFACTURING. THANK YOU, D. LISH. *NM
I AM A KATRINA EVACUEE WORKING IN DALLAS AND I OWN A 2000 FORD FOCUS ZX3, AND THE NOTORIOUS FREEZING IGNITION CYLINDER FLAW (CANNOT TURN KEY AT ALL) LEFT ME STRANDED AT 5:00 PM IN FRONT OF AN ALBERTSON'S FOR 3 HOURS UNTIL A TOW TRUCK SENT BY GEICO CAME AND GOT THE CAR, BROUGHT IT TO THE CLOSEST FORD DEALER, AND BROUGHT ME HOME. AMIDST ALL OF THE DESTRUCTION I PERSONALLY AM DEALING WITH, THE LAST THING I NEED IS TO HAVE A WELL KNOWN DEFECT LEAVE ME STRANDED IN ANOTHER STATE...OH YEAH, I HAVE THE FLU TO BOOT, SO TO SAY THE LEAST, I'M KIND OF CRANKY. FORD NEED TO RECALL THIS PART. AS IF I DO NOT HAVE ENOUGH TO PAY FOR (MY HOUSE TOOK 11 FEET OF WATER IN NOLA), GIVEN THIS IS NOT AN OFFICIAL RECALL, THE REPAIR WILL COST ME AT LEAST $250 OUT OF POCKET. PLEASE INITIATE A RECALL. BORIS PALACIOS. *JB
MY DAUGHTER TOOK THE FORD FOCUS TO COLLEGE FOR A COUPLE OF WEEKS AND WAS NOT ABLE TO GET THE KEY IN THE IGNITION. AFTER SPEAKING WITH SEVERAL REPRESENTATIVES AT AAA (TRYING TO GET IT TOWED FROM A PARKING GARAGE), THEY ALL SAID THAT THIS IS A KNOWN PROBLEM WITH THE FORD FOCUS. THEY WERE SURE THAT THERE HAD TO BE A RECALL OR THAT FORD SHOULD PAY FOR THIS TO BE FIXED. I'VE CONTACTED FORD AND THIS WAS IN THEIR REPLY - 'FORD AND THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) WORK TOGETHER TO PROACTIVELY IDENTIFY AREAS OF CONCERN THROUGH INVESTIGATION OF CONSUMER AND DEALER FEEDBACK.' THIS IS WHY I'M FILING A COMPLAINT WITH YOU. AS FOR A SAFETY ISSUE, MY DAUGHTER'S SAFETY IS MY MAIN CONCERN. LUCKILY THIS HAPPENED WHILE SHE WAS STILL PARKED IN THE GARAGE AT SCHOOL AND NOT IN A PARKING LOT AT A MALL OR A STORE. THE TUMBLERS COLLAPSED AND THE IGNITION SWITCH NEEDED REPLACED AND TWO NEW KEYS HAD TO BE MADE AND PROGRAMMED. (IF OEM IS ORIGINAL EQUIPMENT FROM MANUFACTURER, THEN IT IS YES.) *JB
I WENT TO A STORE AND TURNED MY CAR OFF, THE SAME WAY THAT I ALWAYS DO. ONCE RETURNING AND TRYING TO START THE CAR, THE IGNITION SWITCH WOULD NOT MOVE AT ALL. THE KEY WOULD GO IN ALL THE WAY, BUT IT WOULD NOT TURN. THIS HAS HAPPENED TO ME SEVERAL TIMES, BUT NORMALLY IT WILL START AFTER MESSING WITH IT FOR A FEW MINUTES. THIS TIME I SAT THERE FOR AN HOUR TRYING TO GET IT TO WORK, TO NO AVAIL. I CALLED MY ROADSIDE ASSISTANCE, AND HAD IT TOWED HOME. I WAS TOLD BOTH BY MY INSURANCE COMPANY, AND THE TOWING COMPANY, THAT IT IS A REPEATED ISSUE WITH THE FOCUS. THE TOWING COMPANY SAID THE ONLY TIME HE HAS HAD TO EVER TOW A FOCUS IS WHEN IT HAS BEEN IN AN ACCIDENT, OR IF THE KEY WILL NOT TURN. I HAVE NOTICED MANY OTHER COMPLAINTS ABOUT THIS SAME ISSUE THROUGH NHTSA, AND FEEL SOMETHING SHOULD BE DONE ABOUT IT. I HAVE CALLED SEVERAL MECHANICS AND LOCK SMITHS, AND I AM TOLD BY ALL THAT I HAVE TO TAKE IT TO THE DEALERSHIP TO HAVE IT FIXED. I HAVE NO CHOICE BUT TO PAY THE HIGH PRICE TO HAVE A DEALER FIX AN ISSUE THAT SHOULD HAVE BEEN FIXED A LONG TIME AGO ON ALL THE CAR'S MADE THAT YEAR. IT IS OBVIOUSLY A DEFECT IF SO MANY PEOPLE ARE HAVING THIS PROBLEM, AND NOT JUST ONCE BUT REPEATEDLY. *JB
DT: THE CONTACT HAD A PROBLEM WITH THE REAR DOOR LATCH. SHE HAD IT REPAIRED AT HER OWN EXPENSE. SHE LATER RECEIVED A RECALL 05V030000. WHEN SHE CONTACTED FORD, THEY INFORMED HER THE RECALL WAS NOT FOR HER VEHICLE. SHE CALLED A SECOND TIME AND INFORMED THEM OF THE RECALL LETTER, AND THEY STATED THE PAPER WORK HAD TO BE IN BY APRIL 1, 2005. THE RECALL LETTER WAS POST MARKED MARCH 21, 2005 AND SAID NOTHING ABOUT A TIME FRAME. *AK
2000 FORD FOCUS IGNITION CYLINDER WOULD NOT TURN WHEN KEY WAS INSERTED. I HAD TO HAVE THE CAR TOWED TO A DEALER, WHO CHARGED $350 TO DRILL OUT THE CYLINDER AND REPLACE IT WITH A NEW ONE. *NM
IGNITION SWITCH FAILURE IN 2000 FORD FOCUS LEFT ME AND MY THREE CHILDREN STRANDED IN SECLUDED AREA AT DARK. AT THIS POINT NOTHING HAS BEEN DONE TO REPAIR THE PROBLEM ALTHOUGH I HAVE RESEARCHED THIS ISSUE AND IT IS APPARENT THAT IT SEEMS TO BE A COMMON PROBLEM FOR THE FORD FOCUS. *NM
MY 2000 FORD FOCUS WOULD NOT START ON 6/29/05 SO I HAD IT TOWED TO TOWN & COUNTRY FORD ON 6/30/05. PRIOR TO THE TOW TRUCK LEAVING, I CHECKED THE LIGHTS, HORN, ETC TO MAKE SURE ALL WORKED BEFORE FORD WORKED ON THE CAR. THEY DID. WHEN THEY SERVICE MAN JOHNNY GARDNER CALLED ME THAT AFTERNOON TO TELL ME WHAT WAS WRONG WITH THE VEHICLE HE STATED " THE GROUND SCRAP WIRE , AND IGNITION SWITCH NEED TO BE REPAIRED" I TOLD HIM THAT WAS IMPOSSIBLE ABOUT THE IGNITION SWITCH WHEN I HAD IT REPAIRED 1 MONTH EARLIER. JOHNNY THEN CHANGED THE STORY STATING " JUST THE GROUND SCRAP WIRE NEEDS TO BE REPAIRED". I HAD THEM FIX THAT PART AND WENT TO PICK UP THE CAR. WHILE DRIVING DOWN THE STREET A CAR SWERVED INTO MY LANE AND WHEN I WENT TO BLOW MY HORN IT DID NOT WORK. I SLOWED DOWN AND MY BRAKES MADE A HARD GRINDING NOISE. I IMMEDIATELY CALLED TOWN & COUNTRY FORD ASKING THEM WHY WAS MY CAR HORN NOT WORKING, AND THE BRAKES WERE MAKING A GRINDING NOISE. THEY REPLIED " I COULD BRING THE CAR BACK AND PAY TO HAVE IT FIXED". I TOOK THE CAR TO AN INDEPENDENT AUTO REPAIR SHOP WHO STATED THE HORN COULD NOT BE FIXED BECAUSE SOMEONE UNHOOKED THE COMPONETS UNDER THE HOOD, AND TO FIX IT FORD CAN ONLY GET THE PARTS. THEY ALSO TOLD ME THAT THE AXLE ON MY RIGHT BRAKE WHEEL WAS SPLIT. PRIOR TO TAKING THIS CAR TO TOWN & COUNTRY FORD I HAD NO BRAKE PROBLEMS. I WAS TOLD BY TOWN & COUNTRY FORD TO CHECK MY REPLACE THE RELAY SWITCH TO THE HORN. I DID AND THE HEADLIGHTS, INTERIOR LIGHTS, AND WINDSHIELD WIPERS DO NOT WORK
DT: THE CALLER SAID AUTOMATIC LOCKS ON THE DOORS AND TRUNK DID NOT WORK. THE KEYLESS ENTRY REMOTE FOR THE LOCKS WILL NOT WORK TO LOCK OR UNLOCK THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE WILLING TO PROVIDE ANY FINANCIAL ASSISTANCE. *AK *NM
2000 FORD FOCUS IGNITION. KEY STARTS TO GET STUCK IN IGNITION NO WARNING IGNITION LOCKS AND CAR WILL NOT START. TO FIX THE PROBLEM IGNITION GETS DRILLED OUT AND COSTS $175.31. THIS SEEMS TO BE A NATIONAL PROBLEM WITH THE MAKE, MODEL AND YEAR OF THIS CAR AND SHOULD BE RECALLED. *NM
IGNITION STICKS. WON'T LET ME TURN KEY OR SOMETIMES EVEN PUT KEY IN IGNITION. *JB
I WAS SOUTH BOND ON WARREN AND OBSERVED, AND SMELLED SMOKE. I WENT TO PULL OVER AND FOUND OUT I HAD LOST BRAKES. I APPLIED THE EMERGENCY BRAKE AND CAME TO A STOP,
MINE IS A FORD FOCUS 2000 SE. THE REAR WHEEL BEARING ON THE LEFT SIDE HAS GONE BAD AND NEEDS TO BE REPLACED ON MY VEHICLE. IT IS CAUSING A LOUD RUMBLING NOISE AT SPEEDS HIGHER THAN 20 MILE/HR AND WOBBLE AT SPEEDS HIGHER THAN 50 MILE/HR. APPARENTLY THIS IS A COMMON PROBLEM AND CAN LEAD TO THE WHEEL COMING OFF DURING MOTION. IT SEEMS LIKE THERE WAS A SERVICE CAMPAIGN BY THE FORD COMPANY (NHTSA CAMPAIGN ID 01I017000) TO ADDRESS THIS ISSUE. I ALSO NOTED NHTSA ACTION NUMBER PE 02016 FOR THIS SAME PROBLEM. I CONTACTED THE COMPANY TO BE TOLD THAT MY PARTICULAR VEHICLE (ACCORDING TO THE VIN NUMBER) WAS NOT SUPPOSED TO BE HAVING THIS PROBLEM AND THUS NOT PART OF ANY SERVICE CAMPAIGN OR RECALL. IT IS VERY UNFORTUNATE THAT THE COMPANY DOES NOT TAKE RESPONSIBILITY OF A COMMON SAFETY PROBLEM WITH THEIR VEHICLE, JUST BECAUSE IN THEIR ASSESSMENT IT IS NOT THEIR FAULT. I WAS WONDERING IF I CAN TAKE ADVANTAGE OF THE ABOVE MENTIONED SERVICE CAMPAIGN OR THE NHSTA ACTION NUMBER. *JB
2000 FORD FOCUS IGNITION SWITCH WILL NOT TURN. *NM
STEERING WHEEL ADJUSTMENT IS FAILING, DIFFICULT FOR ADJUSTING LEVER TO STAY IN LOCKED POSITION, SOMETIMES DISENGAGING WHILE VEHICLE IS BEING DRIVEN. DEALER SAYS THAT THE ENTIRE STEERING COLUMN MUST BE REPLACED AT A COST OF $1000, BECAUSE INDIVIDUAL PARTS ARE NOT AVAILABLE TO FIX THE PROBLEM. FORD HAS NO TECHNICAL SERVICE BULLETINS FOR THIS PROBLEM, AND I AM NOT AWARE OF ANY SECRET WARRANTIES THAT APPLY. *NM
DT: THE CONTACT STATED THE IGNITION SWITCH FAILED THREE TIMES WITHIN A YEAR AND A HALF. THE FIRST TIME, SHE WENT TO START THE CAR, THE IGNITION WOULD NOT TURN OVER. THE CAR WAS TOWED AND REPAIRED. THE SECOND FAILURE WAS APPROXIMATELY ONE YEAR LATER AND THE SAME THING HAPPENED. THE CAR WAS TOWED AND REPAIRED FOR THE SECOND TIME. THE THIRD FAILURE HAPPENED THIS WEEK, WENT TO START THE CAR AND IT WOULD NOT START AGAIN. IT IS BEING REPAIRED NOW. THE DEALERSHIP STATED IT COULD POSSIBLY BE THE STARTER ALONG WITH THE IGNITION SWITCH. *AK IN DEC 2001 THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO A PROBLEM WITH THE TIRES AND THE REAR AXLE. THE TRANSMISSION COOLER LINES WERE REPLACED. THE BRAKE LIGHTS AND HEATER DID NOT WORK. THE EGR TUBE WAS REPLACED. THE WIPER ARM WAS BROKEN. THE ENGINE LIGHT STAYED ON ALL TIME. THE DRIVER SIDE MIRROR HAD TO BE REPLACED. UPDATED 01/11/06. *JB
THE VEHICLE HAS A RECALL FOR THE SPEED CONTROL CABLE AND SERVO UNIT (99V346000). THE DEALER AND FORD MOTOR CO. SERVICE STATE THAT THE RECALL DOESN'T APPLY TO MY VEHICLE EVEN THOUGH I HAVE THE PROBLEM DESCRIBED IN THE RECALL WHICH IS A FAULTY SERVO UNIT. *JB
IGNITION LOCKS UP. THIS IS THE SECOND TIME I'VE HAD TO REPLACE THIS IGNITION. THIS TIME ITS COSTING ME $397. APPARENTLY MANY OTHER FOCUS 2000 USERS HAVE THE SAME PROBLEM. *NM
WATER LEAKING ON TO THE FLOORBOARD OF THE PASSENGER SIDE OF THE CAR. REPAIR PERSON SAID IT MIGHT BE THE HEATER CORE BUT THERE IS NO LEAKING OF ANTI-FREEZE. *NM
THE IGNITION SWITCH IN MY 2000 FORD FOCUS HAS REPEATEDLY FAILED, LEAVING MY FAMILY AND MYSELF STRANDED MULTIPLE TIMES. THE SWITCH WAS REPLACED ONCE AT @ 20K MILES, AND IS NOW BEGINNING TO FAIL IN THE EXACT SAME WAY. THIS IS A VERY, VERY COMMON PROBLEM WITH THESE CARS, AND THE FORD MECHANICS CONFIRM THIS FACT. UNFORTUNATELY, THE FORD SERVICE MANAGERS I HAVE DEALT WITH DENY ANY PROBLEM EXISTS. I CONSIDER THIS A SAFETY ISSUE, AS WE HAVE BEEN STRANDED AT NIGHT IN DANGEROUS SITUATIONS. *NM
THE REAR SEAT BELT IS SO SHORT IT CAN NOT BE USED. IT WILL LOCK IN CHILD SAFETY MODE WHEN SEAT IS LAID FLAT AND WILL NOT RELEASE. I HAD TO UNBOLT THE SEAT BELT TO RAISE THE SEAT UP. *NM
AT APPROXIMATELY 45,000 MILES THE VEHICLE STARTED LEAKING COOLANT. SHORTLY THEREAFTER THE CAR WAS BROUGHT IN ON EXTENDED WARRANTY WORK. THE THERMOSTAT HOUSING WAS REPLACED. SINCE THEN THE CAR WILL OVERHEAT WHEN STOPPED OR IN TRAFFIC WITHOUT HAVING THE CLIMATE CONTROLS ON AND IN RECIRCULATION MODE. *JB
REAR HATCH ON WAGON DID NOT ENGAGE, HAD TO RESHUT IT ON A NUMBER OF OCCASIONS. LAST DECEMBER(04) IT JAMMED AND I WAS UNABLE TO OPEN IT AT ALL. I TOOK IT TO THE DEALERSHIP WHO ORDERED A NEW LATCH COMPONENT AND REPLACED IT IN JANUARY 05. I RECENTLY WENT ON LINE AND DISCOVERED THAT THIS WAS A PROBLEM WITH THIS VEHICLE IN OTHER STATES BUT SO FAR NOT ALASKA. THE LATCH LFT/GT WAS REPLACED AND THE FASTNER. I DO NOT HAVE THE PARTS, BUT I DO HAVE THE INVOICE. *NM
IGNITION LOCK FAILURE. ONCE THE KEY IS INSERTED IT WILL NOT TURN. I HAVE GOTTEN THE SWITCH TO WORK IN THE INTERM BUT IT STILL NEEDS TO BE REPLACED. *NM
THE IGNITION ON MY 2000 FORD FOCUS LOCKED UP. WITH SOME WD-40 AND A FEW TAPS WITH A HAMMER, WE WERE ABLE TO GET THE KEY TO TURN AGAIN, BUT I DIDN'T TAKE THE KEY OUT OF THE IGNITION AGAIN FOR 2 DAYS UNTIL I COULD GET IT REPLACED -- FOR FEAR I WOULD GET STRANDED SOMEWHERE AGAIN. AFTER DOING SOME ONLINE RESEARCH I LEARNED THIS IS A COMMON PROBLEM FOR OTHER FORD FOCUS OWNERS AND WANTED TO REPORT IT WITH HOPES THAT A RECALL MIGHT OCCUR SOMEDAY. *JB
MY KEY WON'T TURN IN THE IGNITION. THEREFORE I HAD TO PAY $140 TO TOW MY CAR BACK HOME. I RESEARCHED THE PROBLEM AND I SEE THAT THERE ARE THOUSANDS OF THE SAME COMPLAINTS ALL OVER THE INTERNET WITH THE SAME MAKE AND MODEL OF MY VEHICLE. 2000 FORD FOCUS. I HAVEN'T TAKEN IT TO THE DEALERSHIP YET, BECAUSE IT IS NOT UNDER WARRANTY ANYMORE, AND ACCORDING TO THE STORIES THAT I HAVE READ, THEY WILL NOT DO ANYTHING ABOUT IT, EXCEPT CHARGE ME FOR A NEW ONE. I HONESTLY THINK THAT THERE SHOULD BE A FACTORY RECALL ON THIS PART, BECAUSE OF ME AND THE THOUSANDS OF PEOPLE THAT THIS HAS AFFECTED. *NM
HAVING TROUBLE INSERTING MY KEY INTO THE IGNITION. ALSO, IGNITION SWITCH DOES NOT POP OUT WHEN KEY IS REMOVED UNTIL I PRESS IT IN WITH MY FINGER. MY BROTHER, WHO ALSO OWNS A 2000 FORD FOCUS HAS HAD HIS IGNITION SWITCH REPLACED TWICE FOR THE SAME PROBLEM. EXPECT TO PAY $250 AT THE DEALER TO HAVE IT FIXED. *NM
I WAS MAKING A LEFT TURN INTO A PARKING LOT OF A GAS STATION, MAYBE GOING 5 MPH. I RAN OVER A CURB WITH MY FRONT LEFT TIRE. IMMEDIATELY AFTER HITTING THE CURB, MY DRIVER SIDE AND PASSENGER AIRBAGS DEPLOYED, CAUSING MY WINDSHIELD TO SHATTER. THROUGH ALL OF THE SMOKE FROM THE AIRBAGS, I LOOKED DOWN TO SEE MY ARM HAD SUSTAINED A FIVE INCH BURN. SHORTLY THEREAFTER, I WAS TAKEN TO THE EMERGENCY ROOM AT A LOCAL HOSPITAL TO RECEIVE TREATMENT FOR THE BURN. I THEN HAD TO RETURN TO THE SAME HOSPITAL FOR CONTINUOUS TREATMENT OF THE 2ND DEGREE BURN EVERY OTHER DAY FOR A WHOLE WEEK. THE ESTIMATED DAMAGES TO THE CAR ARE $4500+. MY INSURANCE CLAIMS ADJUSTER WENT TO THE BODY SHOP LOT WHERE THE CAR WAS TOWED TO AFTER THE AIRBAG DEPLOYMENT THIS PAST WEEK (ON OCT. 4, 2005). THERE IS A CHARGE, OF COURSE FOR THE REPLACEMENT OF AIRBAGS AND INSTALLATION AND A CHARGE FOR A NEW WINDSHIELD. THAT IS THE ONLY DAMAGE THE CAR RECEIVED. THERE WAS NO DAMAGE AT ALL TO THE BODY, TIRES OR FRAME FROM RUNNING OVER THE CURB. I WAS UNDER THE IMPRESSION THAT IT TOOK MORE THAN 5 MPH AND RUNNING OVER A CURB TO MAKE THE AIRBAGS DEPLOY. *JB
1) REAR WHEEL BEARINGS.. BOTH NEEDED TO BE REPLACED ON CAR WITH LESS THAN 62,000 MILES. FORD SAID NOT THEIR PROBLEM. 2) THERMOSTAT HOUSING MADE OUT OF PLASTIC, NEEDS TO BE REPLACED DUE TO CRACKING (FORD KNOW ABOUT THIS PROBLEM WILL NOT DO A RECALL). ENGINE LIGHT COMES ON EVERY 3 MONTHS. WILL NEVER BUY ANOTHER FORD AGAIN. TIRED OF PUTTING MONEY INTO WHAT WE THOUGHT WAS GOING TO BE A GOOD CAR. *NM
1) MY IGNITION SWITCH BROKE 2) WOULD NOT TURN WHEN THE KEY WAS INSERTED 3) HAD A DEALER REPLACE THE IGNITION SWITCH. THE TECH ALSO MADE A COMMENT THAT, ON THIS MODEL, THEY ALL BROKE, AND FORD HAD MADE A BETTER SWITCH THAT WAS BEING USED IN THE REPLACEMENT. *NM
BATTERY CABLES WERE REPLACED UNDER RECALL 02V288000. NEW CABLES ONLY LASTED FOR 2 YEARS BEFORE CAR QUIT RUNNING AND THE CABLES NEEDED REPLACEMENT AGAIN. 2ND REPLACEMENT WAS NOT COVERED UNDER WARRANTY OR RECALL SO CONSUMER HAD TO REPLACE CABLES AT FORD DEALER FOR $250 (PARTS AND LABOR). CONSUMER FEELS THAT TWO YEARS OF LIFE ON BATTERY CABLES IS COMPLETELY UNACCEPTABLE. CAR IS NOW CONSIDERED SOMEWHAT UNRELIABLE DUE TO THE FACT THAT BATTERY CABLES ARE PRONE TO FAILURE. *JB
2000 IGNITION ISSUE - I CAN PLACE THE KEY IN THE IGNITION, HOWEVER I CAN NOT TURN THE VEHICLE OVER. I HAVE BEEN TOLD THAT MY IGNITION SWITCH WOULD HAVE TO BE REPLACED AT AN OVERWHELMING $350.00. FORD HAS BEEN AWARE OF THIS ISSUE AND HAS NOT DONE ANYTHING ABOUT IT. *NM
DT: THE CONSUMER COMPLAINED ABOUT FRONT DRIVER'S SIDE SEAT BELT WHICH WILL NOT PULL OUT. THIS HAPPENED ON SEPTEMBER 30, 2005. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY SAID THAT IT WAS LOCKED. THE CONSUMER THEN TOOK THE VEHICLE TO A MECHANIC, WHO SUGGESTED THAT THE PROBLEM WAS PROBABLY DUE TO THE FACT THAT VEHICLE HIT A BUMP IN THE ROAD. ALSO, THE MECHANIC TOOK THE SEAT BELT APART AND UNLOCKED IT SO THAT THE CONSUMER COULD WEAR THE SEAT BELT UNTIL THE REPLACEMENT WAS PLACED IN THE VEHICLE. *SC . *AK
DT: THE CONTACT OWNS A 2000 FORD FOCUS. AUTOMATIC DOOR LOCKS LOCKED AND NO ONE COULD GET OUT OF THE VEHICLE. THE DOOR LATCHES WERE PART OF A RECALL AND WERE FIXED ON AUGUST 25, 2005. 30 DAYS AFTER RECALL REPAIRS WERE DONE ON THE DOOR LATCHES THE DOOR LOCKS TORE . ALL FOUR DOORS WERE AFFECTED BY THE AUTOMATIC DOOR LOCK FAILURE .CONSUMER CONTACTED THE SERVICE DEPARTMENT SALES DEPARTMENT AND THE SALES MANAGER . THE LOCAL DEALERSHIP TOLD THE CONSUMER THAT THE PROBLEM COULD BE FIXED FOR $1, 200. NO CRASHES. NO POLICE REPORTS. *AK
THE IGNITION WILL NOT ALLOW THE KEY TO TURN. *JB
2000 FORD FOCUS. RADIO STARTED TURNING ITSELF ON AND OFF ABOUT 3 MONTHS AGO. A/C STARTED DOING SAME THIS ABOUT 1 MONTH AGO (ON SAME PANEL ON DASH). NOW A/C WILL NOT WORK AT ALL, BUT RADIO CONTINUES TO TURN ITSELF ON AND OFF WHETHER CAR IS RUNNING OR NOT. *NM
DT: THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT RECEIVED NHTSA RECALL 05V03000 REGARDING REAR DOOR LATCHES. WHEN HE TOOK THE VEHICLE TO THE SERVICE DEALER THEY WOULD NOT HONOR THE RECALL. WHEN THE CONSUMER CONTACTED THE MANUFACTURER , THEY TOLD HIM THAT THIS SPECIFIC VEHICLE DID NOT FALL UNDER THIS RECALL CAMPAIGN. THE CONSUMER HAD TO REPLACE BOTH REAR DOOR LATCHES ON THE VEHICLE AT HIS OWN EXPENSE.*AK
I HAVE AN IGNITION PROBLEM. THE KEY GOES IN BUT WILL NOT TURN. STEERING WHEEL IS LOCKED. WHEN I CHECKED THE PROBLEM ON THE INTERNET I REALIZED THAT IT IS A COMMON PROBLEM OF ALL FORD FOCUS CARS. WHEN I WENT TO THE DEALER THEY TOLD ME THAT IGNITION CYLINDER NEEDS TO BE REPLACED, HOWEVER A NEW KEY IS NOT PROVIDED FOR THE NEW IGNITION CYLINDER. AS A RESULT I HAVE TO TAKE MY OLD KEYS WITH THE NEW CYLINDER TO THE LOCKSMITH TO HAVE HIM TO RECODE IT AND THAT WILL BE ANOTHER EXPENSE FOR ME. I READ ON THE INTERNET THAT THIS IS ONLY A TEMPORARY SOLUTION. SAME PROBLEM OCCURS AGAIN ACCORDING TO THOSE THAT COMPLAINED ON THE INTERNET FORUMS. THE WEB ADDRESS IS BELOW AND I PUT MY COMPLAIN TO THAT FORUM AS WELL. HTTP://WWW.AUTOMOTIVETALK.NET/SHOWMESSAGES.PHP?ID=1784 SO IT SHOULD BE RECALL FOR THIS IGNITION PROBLEM BY THE FORD COMPANY. *JB
WHEEL BEARINGS IN MY 2000 FORD FOCUS HAVE BEEN REPLACED 8 TIMES ALREADY. ALL PARTS HAVE BEEN FORD FACTORY PARTS. RECALL FROM 2000 ON THE WHEEL BEARINGS HAD BEEN PERFORMED IN 2001 BUT PROBLEM HAS PERSISTED. FORD MOTOR CO. HAS BEEN CONTACTED REPEATEDLY IN REGARDS TO THIS BUT NO ACTION HAS BEEN TAKEN. DEALERSHIP HAS ALSO BEEN CONTACTED BUT THE KEEP REFERRING BACK TO FORD. COPIES OF ALL REPAIR BILLS IS AVAILABLE. IT APPEARS THAT WHEEL BEARING #9 IS ABOUT TO GO ALSO. BREAKDOWN AS FOLLOWS: RIGHT REAR 3 TIMES LEFT REAR 2 TIMES RIGHT FRONT 2 TIMES LEFT FRONT 1 TIME IN ADDITION, REAR DRUMS HAVE BEEN REPLACED 3 TIMES ALREADY (ON THE AVERAGE OF EVERY 18-20 MONTHS). MOST RECENT REPLACEMENT OF WHEEL BEARING ON 3/4/05 CAN YOU PLEASE HELP! *JB
REGARDING MY 2000 FORD FOCUS - HAVE HAD MOST OF THE ISSUES LISTED ON YOUR SITE. RECENTLY, MY TRUNK LID IS NOT CLOSING EASILY. IT SEEMS TO BE DOING THE SAME AS MY BACK DOOR LATCH (RUST ISSUE?). ALSO, MY IGNITION KEY IS REGULARLY STUCK GOING IN OR COMING OUT OF THE IGNITION. THIS IS EVEN MORE FRUSTRATING...*NM
PURCHASED 2000 FORD FOCUS, VIN [XXX] FROM CROFT FORD ON DEC. 19, 2001; MILEAGE WAS 12,163 (CAR WAS STILL UNDER WARRANTY); HAVE BEEN UNABLE TO WALK SINCE MARCH OF 2002 (MILEAGE ON CAR IS NOW JUST OVER 13,000; LAST 200 PLUS MILES HAS BEEN PUT ON BY FORD DEALERSHIPS ATTEMPTING TO FIX CAR). HAVE HAD THIS CAR IN TO SEVERAL FORD DEALERSHIPS; NONE OF WHICH CAN SOLVE PROBLEM OF ENGINE SURGES; DASH LIGHTS SWEEPING; TRANSMISSION BOLTING; ETC., ETC., ETC. THIS CAR IS NOT SAFE TO DRIVE; I HAVE NOTIFIED FORD MOTOR COMPANY; THE DEALERSHIPS, ETC., AND FEEL THAT IT SHOULD BE COVERED UNDER "MANUFACTURER WARRANTY" .. INSTEAD LATEST WAS THAT FORD DEALERSHIP WANTED $500 TO REPLACE ALTERNATOR AND COULD NOT GUARANTY THAT WOULD FIX PROBLEM; I ALREADY PAID $105; PLUS $110 AND THE SAME PROBLEMS ARE HAPPENING. THE CAR HAS BEEN AT THE FORD DEALERSHIP IN WOODBRIDGE, VA, FOR OVER 2 WEEKS, WHICH LEAVES MY FAMILY WITHOUT A CAR TO TRANSPORT ME. THIS IS NOT RIGHT. I TOLD TODD CROFT OF CROFT FORD THAT I NEEDED A GOOD, DEPENDABLE, SAFE CAR BECAUSE THIS WOULD BE THE LAST CAR I EVER PURCHASED. HE KNEW THAT I DID NOT DRIVE MUCH AT ALL AND I FEEL THAT HE SOLD THE CAR (WITH AN EXISTING PROBLEM) TO ME THINKING THAT I WOULD NEVER KNOW. MY DAUGHTER WAS THE ONE WHO REALIZED THIS CAR HAD A SERIOUS DEFECT AND TOOK IT TO CROFT FORD TO BE FIXED SEVERAL MONTHS AGO; TO DATE, IT STILL IS NOT FIXED; IS A DANGER TO DRIVE, NOT ONLY TO THE PERSON/OCCUPANTS OF THE CAR, BUT TO ANY VEHICLES NEAR WHEN THE POWER SURGES OCCUR AND THE T
WITHOUT ANY WARNING OF ANY KIND, THE IGNITION SWITCH ON MY 200 FORD FOCUS ZX3 FAILED, LEAVING WITH AN AUTOMOBILE. *JB
DT: THE CONTACT OWNS A 2000 FORD FOCUS STATION WAGON. THE CONTACT STATED WHILE ATTEMPTING TO START VEHICLE THE KEY WOULD NOT TURN TO START THE VEHICLE. IT WAS AS IF THE COMPUTER WAS NOT READING THE KEY. THE CONSUMER CONTACTED AAA, AND THEY STATED THAT THIS HAPPENED FREQUENTLY WITH THIS TYPE OF VEHICLE. THE CONSUMER CONTACTED THE DEALERSHIP THIS MORNING ,AND THEY WERE GOING TO INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE MANUFACTURER STATED THIS WAS NOT A SAFETY DEFECT IN THE VEHICLE AND WOULD NOT ISSUE A RECALL.*AK UPDATED 11/29/05. *JB
DT: HAD SERERALL ISSUES WITH THE VEHICLE ITS METAL CAUSES PREMATURE FAILURE. THE COIL SPRINGS HAD TO REPLACED .THEY BROKE AND THE REAR DOOR LATCHES WERE IN THE PROCESS OF DISINGRATING . THEY PUT IN WEATHER STRIPPING. THE REAR WHEEL BEARINGS MALFUNCTIONED. CONTACTED FORD, THEY DID TWO AFTER WARRENTY REPAIRS TO THE VEHICLE. FORD SAID IT NEEDED A NEW AXLE. THIS STARTED ON JULY 15, 2005. THERE WAS A REAL HIGH PITCH WHINING NOISE BEFORE DETERMINING THE PROBLEM WITH THE AXLE. *AK *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →