2007 Ford Five Hundred complaints

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE GEAR SHIFT KNOB MOVED AND THE ENGINE REVVED BUT THE GEARS WOULD NOT CHANGE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO WAS ABLE TO GET THE GEARS TO CHANGE BUT COULD DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 40,200.

CAR LURCHES AT INAPPROPRIATE TIMES. THIS OCCURS MOSTLY WHEN PUTTING IT INTO REVERSE FROM PARK. *LN

CAR: 2007 FORD 500 LIMITED. MOVING SHIFT LEVER FROM PARK TO REVERSE OR TO DRIVE, AFTER ABOUT 1 SECOND THE CAR "LURCHES" FORWARD OR BACKWARD. I KEEP THE BRAKE LOCKED DOWN WHEN CHANGING GEARS FOR SEVERAL SECONDS UNTIL IM SURE IT WONT JUMP BUT I HAVE TO REMEMBER TO DO IT. THIS IS DANGEROUS. WHEN THIS FIRST STARTED HAPPENING, I ALMOST RAN OVER SOMEONE. I HOPE YOU CAN IDENTIFY THE PROBLEM AND LET ME KNOW OR HAVE FORD PUT OUT A SAFETY RECALL AND A FIX FOR THE PROBLEM. THANKS *TR

I HAVE A 2007 FORD FIVE HUNDRED THAT HAD LESS THAN 60,000 MILES WHEN THE THROTTLE BODY BEGAN TO FAIL. THIS CAUSES THE CAR TO JERK FORWARD AND BACKWARD AS I AM TAKING MY FOOT OFF THE BRAKE. I HAVE ALMOST HIT A PEDESTRIAN ONCE AND OTHER VEHICLES ON MORE THAN ONE OCCASION. I TOOK THE CAR TO THE FORD DEALERSHIP, WAS TOLD IT WAS THE THROTTLE BODY AND THERE WAS NOT A RECALL EVEN THOUGH THIS WAS VERY PREVALENT IN THE FORD FREESTYLES. I WAS ALSO TOLD IT WOULD COST AT LEAST $700.00 TO FIX. THEY DID CLEAN THE THROTTLE BODY FOR WHICH I PAID $70.00. THAT WAS ABOUT 2 MONTHS AGO AND IT IS JERKING AGAIN. THIS IS DANGEROUS AS I CANNOT KEEP MY CAR FROM JERKING NO MATTER HOW SLOWLY I MOVE MY FOOT FROM THE BRAKE OR NOT COMPLETELY. *TR

CAR HAS DEVELOPED A NOISE IN FRONT END. A KNOCKING WHEN TURNING WHEEL AT SLOW SPEEDS. IT HAS A SUSPENSION PROBLEM I AM CONCERNED FOR OUR SAFETY. *TR

I PURCHASED A FORD 500 07 IN MARCH OF 2010. PRIOR TO THE 60,000 MILE WARRANTY ENDING, I TOOK THE CAR BACK TWICE FOR A SURGING PROBLEM GOING FROM DRIVE/REVERSE. THE FIRST TIME THE SHOP COULD NOT FIND A PROBLEM. THE SECOND TIME THE SERVICE MGR. AND DAUGHTER DID A TEST DRIVE. RIGHT OFF THE BAT THE CAR SURGED. HE CALLED ME AND TOLD ME TO BRING THE CAR BACK ONE MORNING SO HE COULD KEEP IT ALL DAY. I COULD NOT DO THIS AT THE TIME, THIS IS MY ONLY MEANS OF TRANSPORTATION. ON 10/2/10 WHILE BACKING UP IN THE EMERGENCY LANE ON THE INTERSTATE. MY CAR ACCELERATED ON IT OWN, WHILE MOVING BACKWARDS. I HIT THE BRAKE THE ACCELERATOR WENT TO THE FLOOR. I LIFTED MY FOOT OFF THE BRAKE IT TOOK OFF AGAIN. THE RPM HAND WAS GOING CRAZY. I HAD NO CONTROL. THE CAR WENT INTO A SPIN, I ENDED UP IN THE DITCH WHILE HITTING ANOTHER CAR. LUCKILY WE ARE STILL ALIVE. *TR....UPDATED 08/08/16 *BF *TR

I OWN A FORD 500 2007. THE ENGINE SEEMS TO REV UP WITH OUT PRESSING THE GAS PEDAL. IF YOU ARE AT A STOP SIGN AND RELEASE THE BRAKE THE CAR WILL LUNGE FORWARD ON ITS OWN. I SPOKE TO A MECHANIC ABOUT THIS PROBLEM AND HE HAS ENCOUNTERED IT BEFORE WITH OTHER 500'S. HE TOLD ME ITS THE THROTTLE BODY. HE TOLD ME WHEN HE ORDERS THEM THEY ARE ON BACK ORDER. *TR

WE HAVE A 2007 FORD FIVE HUNDRED AND HAVE HAD ISSUES WITH THE THROTTLE BODY CAUSING A SURGE AND LUNGE WHEN WE PUT THE CAR FROM IDLE TO REVERSE OR DRIVE. THE CAR WILL LUNGE FORWARD SUDDENLY CAUSING SOME NEAR ACCIDENTS. ON TWO SEPARATE OCCASIONS WHEN THE TEMPERATURES ARE IN THE 90'S AND THE AC IS ON FULL BLAST THE CAR WILL SURGE AND LUNGE IN REVERSE AND THEN STALL. THE MECHANIC SAID IT WAS DO TO AN ISSUE WITH THE THROTTLE BODY AND THAT THERE HAVE BEEN MANY OTHER SIMILAR COMPLAINTS. I WAS THINKING THAT THERE SHOULD BE SOME SORT OF RECALL FOR THE THROTTLE BODY IN FORD FIVE HUNDREDS, BECAUSE THIS IS A MAJOR SAFETY ISSUE! *TR

AT LOW SPEEDS, USUALLY WHILE EASING INTO MY GARAGE, OR WHILE BACKING OUT, THE ENGINE OF MY 2007 FORD 500 SURGES CAUSING THE VEHICLE TO LURCH. I TOOK THE CAR TO MY DEALER WHO DIAGNOSED THE PROBLEM AS "INTERNAL FAILURE WITH THROTTLE BODY ASSEMBLY" AND RECOMMENDED REPLACEMENT FOR AN ESTIMATED COST OF MORE THAN $800. I PAID $97.20 TO HAVE THE PROBLEM IDENTIFIED. IT SEEMS THIS IS A BASIC SAFETY ISSUE THAT THE MANUFACTURER SHOULD FIX IF IT IS HAPPENING REGULARLY. I AM LOOKING FOR INFORMATION TO GO BACK TO THE DEALER AND ASK THAT THEY FIX IT WITHOUT CHARGE. *TR

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE VEHICLE WAS IN REVERSE OR DRIVE THE VEHICLE SUDDENLY ACCELERATED. HE HAD TO DEPRESS THE BRAKES VERY QUICKLY IN ORDER TO SLOW DOWN OR STOP THE VEHICLE. THE DEALER WAS CONTACTED AND STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED, BUT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS CONTACTED BUT THERE WASN'T A FAVORABLE RESPONSE. THE FAILURE MILEAGE WAS 65,360.

THE THROTTLE BODY ON OUR 2007 FORD 500 STUCK CLOSED CAUSING ENGINE TO STALL. THE THROTTLE BODY HAD TO BE REPLACED. FORTUNATELY THIS HAPPENED ON A 2 LANE ROAD BUT MY WIFE HAD JUST GOT OFF A HIGH SPEED INTERSTATE HIGHWAY. FAILURE CAUSED RAPID DECELERATION OF THE VEHICLE LEAVING HER STRANDED IN THE TRAFFIC LANE. THIS WOULD PROBABLY HAVE RESULTED IN AN ACCIDENT IF THIS WOULD HAVE HAPPENED ON THE INTERSTATE. THE CAR HAS AROUND 37,000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE CONTACT WAS DRIVING LESS THAN 5 MPH IN THE REVERSE POSITION, AN UNEXPECTED INCREASE OF ACCELERATION OCCURRED. IMMEDIATELY, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND THE TECHNICIAN STATED THE FAILURE COULD POSSIBLY BE RELATED TO THE AIR CONDITIONER COMPRESSOR WHICH WAS REPLACED. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. J

CAR: 2007 FORD 500 LIMITED. MOVING SHIFT LEVER FROM PARK TO REVERSE OR TO DRIVE, AFTER ABOUT 1 SECOND THE CAR "LURCHES" FORWARD OR BACKWARD. I KEEP THE BRAKE LOCKED DOWN WHEN CHANGING GEARS FOR SEVERAL SECONDS UNTIL I'M SURE IT WON'T JUMP.THIS IS DANGEROUS. WHEN THIS FIRST STARTED HAPPENING, I ALMOST RAN OVER SOMEONE IN A PARKING LOT AS I WANTED TO BACK OUT OF A PARKING SPOT. I TOOK THIS IN FOR SERVICE AND MENTIONED IT TO THE SERVICE MANAGER. AS HE DROVE THE CAR AROUND TO THE BACK, HE SAID HE NOTICED IT TOO AND ASKED THE TRANSMISSION MAN TO LOOK IT OVER. SINCE I WAS HAVING THE TRANSMISSION OIL CHANGED, HE THOUGHT IT MIGHT BE RELATED TO OLD FLUID. (CAR HAD ABOUT 70K MILES AT THE TIME). ITS ABOUT 5K MILES SINCE THE SERVICE AND THE CARIS AS BAD OR WORSE THAN IT HAS EVER BEEN. I BELIEVE THE PROBLEM IS RELATED TO THE COMPUTER GETTING A WRONG SIGNAL FROM ONE OF THE THROTTLE SENSORS AND CAUSING THE ENGINE TO SURGE. DEALER SAID HE HAD NOT SEEN THE PROBLEM BEFORE AND DIDN'T KNOW WHAT TO DO. THE PROBLEM IS STILL OCCURRING BUT SINCE ONLY MY WIFE AND I DRIVE THE CAR, WE ARE COMPENSATING BY HOLDING THE BRAKE FOR SEVERAL SECONDS AFTER MOVING THE SHIFT LEVER. I HOPE YOU CAN IDENTIFY THE PROBLEM AND LET ME KNOW OR HAVE FORD PUT OUT A SAFETY RECALL AND A FIX FOR THE PROBLEM. THANKS *TR

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. SHE ATTEMPTED TO ACCELERATE FROM A STOP BUT THE VEHICLE WOULD NOT MOVE FORWARD. AFTER A FEW MOMENTS OF APPLYING PRESSURE TO THE ACCELERATOR PEDAL THE VEHICLE BEGAN TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY RESET THE COMPUTER SYSTEM BECAUSE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE HAS SINCE RECURRED INTERMITTENTLY. THE VEHICLE HAD BEEN TAKEN BACK TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE THE COMPUTER WAS AGAIN RESET AND THE THROTTLE BODY WAS REPLACED. THE FAILURE CONTINUES TO RECUR INTERMITTENTLY WHILE ACCELERATING FROM A STOP OR WHILE DRIVING AT ANY SPEED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 60,271.

2007 FORD FIVE HUNDRED LUNGES WHEN PUT IN DRIVE OR REVERSE. HAPPENS ALL THE TIME. CAR HAS 130K MILES. *TR

FORD 500 THROTTLE BODY BAD. NO PARTS AVAILABLE. MAKING PAYMENTS ON CAR I CAN'T DRIVE. NO WAY TO GET TO WORK. *TR

YET ANOTHER IDLE SURGE ISSUE. THE NHTSA SITE IS LOADED WITH THEM, AND THE INTERNET HAS EVEN MORE. VEHICLE SURGES DRAMATICALLY WHEN REMOVED FROM PARK AND PLACED IN REVERSE OR DRIVE, ESPECIALLY WITH A/C ON. ALSO SURGES FORWARD ON INITIAL ACCELERATION FROM A STOP. I OWN AUTOMOTIVE TEST EQUIPMENT, AND CAN SEE THE ENGINE COMPUTER COMMANDING THE THROTTLE IN EXCESS OF 16% WITHOUT THROTTLE BEING APPLIED. THE SITUATION HAS BEEN OCCURRING OVER A YEAR. IT'S OBVIOUS THAT IT'S A "THROTTLE-BY-WIRE" ISSUE INVOLVING THE COMPUTERIZED THROTTLE CONTROL SYSTEM. VEHICLE BORDERS ON UNSAFE TO DRIVE. *TR

TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THE BATTERY WOULD REPEATEDLY FAIL. ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO START THE VEHICLE DUE TO THE FAILURE. IN ADDITION, THE RADIO AND DASHBOARD LIGHTS WOULD FLICKER ON AND OFF. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PREMATURE BATTERY FAILURE. THE BATTERY WAS TAKEN BACK TO WHERE IT WAS PURCHASED AND THE CONTACT WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE BATTERY. THE CONTACT WAS CONCERNED THERE WAS AN INTERNAL ELECTRICAL FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE 44,500.

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT SHE EXPERIENCED AN INTERMITTENT FAILURE IN WHICH THE VEHICLE WOULD SURGE FORWARD OR BACKWARDS WHEN SHIFTED OUT OF THE PARK POSITION. THE FAILURE OCCURRED AS SOON AS SHE TOOK HER FOOT OFF OF THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PARTS WERE ON BACK ORDER AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 67,000.

SUDDEN ACCELERATION IN BOTH FORWARD AND REVERSE. HAS OCCURRED ON FOUR (4) SEPARATE OCCASIONS. FORD DEALER CAN FIND NO CODES, THEREFORE REFUSES TO REPAIR. AS WITH MOST SUDDEN ACCELERATION PROBLEMS, I SUSPECT THE THROTTLE BODY IS DEFECTIVE. THIS IS A SERIOUS SAFETY ISSUE! *TR

I OWN A 2007 FORD 500 & HAVE RECENTLY BEEN HAVING A ISSUE WITH SURGING WHEN I HAVE MY CAR IN THE PARK POSITION & PUT IT IN DRIVE. THEN IT STARTED SURGING WHEN I AM IN REVERSE NOW. I SPOKE TO MY LOCAL FORD DEALERSHIP WHEN I HAD MY OIL CHANGED & THEY ADVISED THAT I HAD TO HAVE A UPDATE THAT COST $81.00 TO FIX THE PROBLEM. THEY KNEW EXACTLY ALL ABOUT THE PROBLEM WHEN I STARTED EXPLAINING IT TO THEM. IT TAKES ABOUT 1 HOUR TO FIX THE PROBLEM. I AM GOING NEXT WEEK TO HAVE IT DONE. *TR

2007 FORD 500 BOTH FRONT SEAT BELTS HAVE FAILED, ONE JUST NOW AND ONE ABOUT A YEAR AGO. THEY MAKE A NICE CLICK WHEN YOU ENGAGE THEM, BUT SOMETIMES WILL JUST LET GO LATER LIKE THEY WERE NOT ENGAGED AT ALL. FORD REPLACED THE ONE A YEAR AGO, AND I'M MAKING AN APPOINTMENT TO GET THIS ONE FIXED. ENGAGED OR NOT, THE SOUND OF THE CLICK IS THE SAME EITHER WAY. *TR

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE TRAVELING AT APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND RELEASED IT BUT THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE ACCELERATED UP TO 100 MPH AND AFTER A FEW MOMENTS, IT DECELERATED SUDDENLY. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 92,970. THE FAILURE MILEAGE WAS APPROXIMATELY 93,020.

MY WIFE HAS A 2007 FORD 500. SINCE 40K MILES, SHE'S HAD CONTINOUS PROBLEMS WITH THE VEHICLE SURGING AT INAPPROPRIATE TIMES. I ALSO HAD A 2007 MODEL 500 AS A COMPANY CAR. I BEGAN EXPERIENCING THE SAME PROBLEMS IN/AROUND THE SAME MILEAGE. SEVERAL OTHER PEOPLE WITH OUR COMPANY WERE ALSO DRIVING 500'S AND EXPERIENCED THE SAME PROBLEMS. FORD SENT A REPRESENTATIVE TO GREEN FORD IN GREENSBORO, NC AND DIAGNOSED THE PROBLEM AS THE ELECTRONIC THROTTLE BODY. THE VEHICLES WERE REPAIRED OUT OF WARRANTY. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. AS A RESULT AND AFTER THE VEHICLE ALMOST SURGED INTO OUR DAUGHTER, I TOOK MY WIFE'S CAR TO THE FORD DEALERSHIP TODAY. THE SERVICE REP ACKNOWLEDGED "SOME PROBLEMS" WITH THE THROTTLE BODY, BUT ADVISED IT WAS NOT A PROBLEM IN ALL VEHICLES. I TOLD HIM ABOUT THE SAME PROBLEMS WITH MY 500 AND THE PROBLEMS WITH THE OTHER COMPANY CARS. I EVEN OFFERED TO PROVIDE HIM THE NAME AND CONTACT INFORMATION FOR THE OTHER DEALERSHIP, BUT WAS TOLD THEY WERE IN A "DIFFERENT DISTRICT" AND HAD A DIFFERENT REPRSENTATIVE. I ASKED IF THEY COMMUNICATED WITH EACH OTHER TO WHICH I RECEIVED AN INTELLIGEIBLE RESPONSE. I WORK AS AN INSURANCE INVESTIGATOR AND WILL ENSURE THIS PROBLEM IS NOT OVERLOOKED. I'VE ALMOST WRECKED THE CAR 3 TIMES IN OUR CARPORT AND PARKING LOTS AS A RESULT OF SUDDEN SURGE. IT APPEARS TOYOTA IS NOT THE ONLY CAR COMPANY WITH SUDDEN SURGES AND/OR PROBLEMS WITH THROTTLE PROBLEMS. WE'VE BEEN FORTUNATE THAT NOBODY HAS BEEN INJURED, BUT I DON'T BELIEVE SOMEONE

2007 FORD FIVE HUNDRED SURGES FORWARD IN PARKING LOTS, STOP LIGHTS, GOING FROM PARK TO DRIVE OR PARK TO REVERSE. ALMOST HITTING CARS, PEDESTRIANS WHEN IT SURGES BACKWARD AND FORWARD. *TR

2007 FORD FIVE HUNDRED OPERATING ON THE MA. TURNPIKE... STEPPED ON ACCELERATOR TO KICK INTO PASSING GEAR TO PASS A TRAILER TRUCK AND ACCELERATED TO APP 75 MPH...... LIFTED FOOT OFF ACCELERATOR, BUT CAR STAYED IN PASSING GEAR AND ACCELERATED FURTHER..(TO APP 90 MPH BEFORE EPISODE ENDED) APPLIED BRAKES AND FOUGHT THE ACCELERATION WHILE TRYING TO BRAKE... TRIED PUSHING THE "OFF" SWITCH FOR CRUISE CONTROL (EVEN THOUGH I WAS NOT USING CRUISE CONTROL TO NO AVAIL..... TRIED LIFTING GAS PEDAL UP WITH TOE OF MY FOOT...NO RESULTS.... HAVE NO FLOOR MATS IN THE CAR THAT MIGHT HAVE TANGLED...... FINALLY STOMPED THE GAS TO THE FLOOR SEVERAL TIMES IN A RAPID SUCCESSION AND ACCELERATOR LET UP..... AFTER CHANGING MY SHORTS, TRIED TO DUPLICATE THE EPISODE.... BUT IT DID NOT GET STUCK AGAIN EVEN THOUGH I STOMPED IT INTO PASSING GEAR SEVERAL TIMES.... IT HAS NOT HAPPENED AGAIN SINCE THEN (1 DAY AGO OR APP. 300 MILES OF DRIVING).. *TR

SIDE/FRONT DRIVER IMPACT, GOING APPROXIMATELY 35 MPH, AND NO AIR BAGS DEPLOYED. THE CAR WAS DAMAGED TO THE POINT THAT THE INSURANCE COMPANY TOTALED THE CAR. THIS WAS NOT A MINOR ACCIDENT. *TR

ENGINE IDLE SPEED IS EXCESSIVE AT INTERMITTENT INTERVALS WHILE TRANSMISSION IS IN REVERSE, CAUSES VEHICLE TO INADVERTENTLY ACCELERATE AT INAPPROPRIATE SPEEDS. LOCAL REPAIR SHOP SCANNED VEHICLES REPAIR CODES, DETERMINED IT TO BE A TRANSMISSION FAILURE. AUTHORIZED DEALERSHIP, SAID NOTHING WAS WRONG WITH THE VEHICLE AFTER THEY SCANNED IT. VEHICLE, WENT INTO A "CREEP MODE" IMMEDIATELY FOLLOWING ONE OF THE INSTANCES, BUT THE COMPUTER RESET ITSELF AFTER SEVERAL MINUTES.*TR

WITH A/C ON I START CAR. PUT CAR IN FORWARD OR REVERSE. ENGINE SURGES THEN SETTLES DOWN, THIS IS QUITE DANGEROUS. BROUGHT IT IN FOR WARRANTY HELP. WAS INFORMED THAT IT MAY BE THROTTLE BODY AND THROTTLE BODY IS NOT COVERED IN DRIVETRAIN WARRANTY. FORD, ARE YOU KIDDING ME? VEHICLE HAS 41,170 MILES, THE WARRANTY FOR THIS ITEM APPARENTLY RAN OUT AT 36,000 MILES. THIS IS A SAFETY ISSUE MORE THAN ANYTHING. THIS IS A HUGE SAFETY ISSUE. PUTTING CAR IN GEAR AND HAVING THE ENGINE SURGE IS A RECIPE FOR DISASTER. *TR

ON JUNE 25, 2009, OUR CLIENTS WERE DRIVING THEIR FORD 500 4DR. SEDAN WHEN THEY WERE BROADSIDED ON THE DRIVER'S SIDE. THE SIDE AIRBAGS FAILED TO DEPLOY, CAUSING AT LEAST IN SUBSTANTIAL PART, SERIOUS PERSONAL INJURIES TO THE DRIVER. THE VEHICLE WAS TOTALLY DESTROYED IN THE IMPACT. *TR

2007 FORD FIVE HUNDRED TIRES ARE CRACKING, LOCAL TIRE DEALER SAYS IT SHOULDN'T BE A PROBLEM....SAFETY IS NOT THEIR FIRST CONCERN I GUESS. HE SAYS THE PIRELLI P6 TIRES THAT ARE OEM ONLY HAVE 50,000 MILE RATING TO THEM, I HAVE 37,000 MILES AND THEY ARE ROTTING. TIRES KEEP GOING LOW. *TR

THE PAINT IS BUBBLING UP ALL ALONG THE LOWER EDGE OF THE HOODLINE. THERE ARE NO CHIPS VISIBLE, IF YOU TOUCH THE BUBBLE , THE PAINT FLAKES OFF & EXPOSES THE RUST UNDERNEATH THE PAINT. DEALERSHIP SAYS THIS IS NOT COVERED AFTER THE 3YR/36,000 MILE WARRANTY OR THE 5YR/ UNLIMITED RUST THROUGH WARRANTY. WAITING TO GET QUOTE TO RE-PAINT THE HOOD. *TR

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE VEHICLE EXPERIENCED A FLAT TIRE AND THE CONTACT ATTEMPTED TO REPLACE IT WITH THE MECHANICAL JACK THAT CAME EQUIPPED WITH THE VEHICLE. ONCE THE VEHICLE WAS LIFTED FROM THE GROUND, THE JACK AND TOOTH GEAR FAILED. THE VEHICLE DROPPED TO THE GROUND, BUT WAS NOT DAMAGED. THE DEALER IS REPLACING THE JACK, BUT THE CONTACT BELIEVES THAT ALL OF THE JACKS MAY BE DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE 7,000.

FAILURE OF THE HEATING ELEMENT FOR DRIVER'S SIDE SEAT. DEALERSHIP TESTED AND FOUND HEATING ELEMENT HAS INTERMITTENT FAULT. REPAIRED WITH FORD PARTS, UNDER WARRANTY ON 11-12-07. HEATING ELEMENT FOR DRIVER'S SIDE SEAT FAILED AGAIN 2-12-09. BROUGHT INTO DEALERSHIP AND WAS TOLD THE PART IS NOT COVERED UNDER WARRANTY. AT THE COST OF APPROXIMATELY $679, DID NOT HAVE SEAT FIXED. *TR

HAVE 2007 FORD 500 HAD A FLAT TIRE ON RT. REAR. TOOK CAR TO DEALER TO FIX. THEY SAID IT WAS CAUSED BY A CRACKED WHEEL. POSSIBLY HITTING BUMP IN ROAD. IT HAS 18444 MILES RARELY DRIVEN AND HAS NEVER HIT A BUMP VERY HARD OR AT ALL. BUMPER TO BUMPER WILL NOT COVER THE COST, AND WE BELIEVE THIS IS A FAULTY WHEEL FROM FACTORY. PLEASE HELP. *TR

IT STARTED OUT AS A LOUD THUMP THAT ROCKED THE CAR WHEN SHIFTING INTO GEAR... THAT HAS CONTINUED BUT NOW IT ALSO WHEN ACCELERATING HESITATES THEN YOU HEAR THE THUMP AND THEN IT WILL ACCELERATE. I HAVE HAD THIS AT MY DEALERSHIP 3 TIMES NOW AND THEY REFUSE TO FIX IT. THEY CONTINUALLY SAY THE CANNOT "RECREATE" THE PROBLEM. I ALSO HAVE A AIRLEAK IN THE CAR THAT IS SO LOUD YOU CANNOT HEAR THE RADIO WHEN DRIVING ON A INTERSTATE. THEY ARE BLAMING THAT ON THE ANTENNA ON THE OUTSIDE OF THE CAR. I HAVE LESS THEN 20,000 MILES ON THIS CAR AND A EXTENDED WARRANTY. I HAVE NO IDEA WHAT TO DO TO MAKE THEM FIX IT. I WORRY ABOUT THE SAFETY OF THIS, I HAVE A NEWBORN AND AM AFRAID IF IT IS THE TRANSMISSION, WHICH IT SOUNDS LIKE, THAT IT COULD SEIZE UP AND POSSIBLY CAUSE A ACCIDENT. *TR

2007 FORD FIVE HUNDRED WITH 35750 MILES DEALER STATES THE CAR NEEDS REAR BRAKES AND REAR ROTORS. THE REAR BRAKES PADS ARE SHOT AND THE ROTORS ARE GROOVED. DEALER STATES THIS IS NOT COVERED UNDER WARRANTY UNDER THE FORD CAMPAIGN OF 07N10. DEALER STATES THIS CAMPAIGN ISSUE EXISTED ONLY WITH FORD FIVE HUNDRED MANUFACTURED ON OR BEFORE NOVEMBER 28, 2006. OURS SUPPOSEDLY WAS BUILT FEBRUARY 2007. FORD STATES THIS PROBLEM WILL NOT EXIST ON ANY FORD FIVE HUNDRED'S MANUFACTURED AFTER THE DATE OF NOVEMBER 28,2006. *TR

CAR HAS DEVELOPED A NOISE IN FRONT END. A KNOCKING WHEN TURNING WHEEL AT SLOW SPEEDS. THE FORD DEALER HAS PUT NEW STRUTS, BEARING PLATES AND LINK PINS ON CAR. STILL HAS NOISE. I DROVE A NEW ONE SAT AND IT DID NOT DO THIS. THE DEALER TALKED TO FORD ABOUT THIS AND WAS TOLD " RELEASE THE VEHICLE AS NORMAL AND CHARACTERISTIC OF DESIGN IF NOISE IS THE SAME AND ALSO MINIMAL" IF A NEW ONE DOES NOT MAKE THIS NOISE, WHY DOES MINE? MY WIFE IS CONCERNED SOMETHING IS GOING TO HAPPEN TO THE STEERING. *TR

I HAVE A 2007 FORD FIVE HUNDRED WITH CONTINENTAL P215-60R17 TIRES. ON DEC 14, 2007, AFTER MY TIRES HAD BEEN ROTATED AT TOWN EAST FORD IN MESQUITE TEXAS, I NOTICED A LARGE BUBBLE IN THE RIGHT FRONT TIRE ALONG THE SEAM OF THE TIRE. SAID TIRE ID# DOT CODE A3KT 3MT 3906.THE TIRES HAD APPROX 21,250 MILES AT THE TIME. THEY HAVE BEEN ROTATED AT LEAST 4 TIMES SINCE I PURCHASED THE CAR AND I CAN SHOW THAT THE TIRE INFLATION IS CHECKED REGULARLY WHEN I GET THE OIL CHANGED. TOWN EAST FORD TOLD ME THE TIRE WAS NOT COVERED UNDER WARRANTY AS IT WAS CONSIDERED ROAD HAZARD. ORIGINALLY I WAS TOLD IT WAS DUE TO POTHOLES, THEN LATER THAT IT WAS DUE TO A NAIL THAT CAUSED LOW TIRE PRESSURE. I WAS NEVER INFORMED OF A NAIL, NOR DID THEY SHOW ME THE DAMAGE. I CONTEND THE TIRE IS FAULTY; I HAD TO REPLACE THE TIRE AT MY OWN COST. I AM CURRENTLY SENDING CORRESPONDENCE TO TOWN EAST FORD, CONTINENTAL TIRE, NHTSA, AND FORD MOTOR COMPANY. *TR

VEHICLE MISSING SIDE CURTAIN AIR BAGS FRONT AND REAR ALTHOUGH LISTED ON USED CAR DEALER STICKER. *JB

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. DURING AN INSPECTION, THE CONTACT REALIZED THAT THE PLATE NUT WAS NOT PLACED DEEP ENOUGH INTO THE PANEL, WHICH PREVENTED THE FUEL FILLER NECK FROM BEING SECURELY FASTENED TO THE FENDER. THE DEALER STATED THAT THE FUEL FILLER NECK ADAPTER WAS NOT SECURELY ATTACHED. THE DEALER ATTEMPTED TO TIGHTEN THE BOLTS, HOWEVER, IT CREATED A LARGER GAP. THE CURRENT MILEAGE WAS 1,500 AND FAILURE MILEAGE WAS 500. THE CONSUMER STATED THERE IS A STILL A 1/8" GAP BETWEEN FUEL FILLER AND NECK ADAPTOR AND RIGHT REAR FENDER PANEL. THE DEALER STATED REAR MUFFLER HANGER HAS CORROSION. UPDATED 10/18/07 *TR

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE STICKER ON THE WINDOW STATED THAT THE VEHICLE WAS EQUIPPED WITH SIDE CURTAIN AIR BAGS, HOWEVER, IT WAS NOT. THE DEALER WOULD NOT INSTALL THE AIR BAGS. THE FAILURE MILEAGE WAS 19,600 AND CURRENT MILEAGE WAS 20,000. EQ-10204261-4200. DATE RECEIVED 12/12/07. UPDATED 12/12/07 *TR

DRIVING A FORD 500, INVOLVED IN A CRASH. CAR WAS HIT BROADSIDE BY ANOTHER DRIVER GOING APPROXIMATELY 45 MPH, CAUSING THE WHEEL TO FOLD IN, THE BACK OF THE FRONT QUARTER PANEL AND DRIVERS SIDE DOOR ARE CRUSHED. DRIVERS SIDE DOOR WILL NOT OPEN. SIDE AIR BAGS DID NOT DEPLOY.

I HAD JUST DRIVEN TO MY BROTHER'S HOUSE IN WV. MY WIFE AND I GOT OUT OF THE CAR AND WENT INSIDE. ABOUT 15 MINUTES LATER MY BROTHER SAW SMOKE IN THE WINDOW AND SAW THAT MY CAR WAS ON FIRE. WE ALL WENT OUTSIDE AND WHILE THEY CALLED THE FIRE DEPARTMENT I TRIED TO PUT THE FIRE OUT WITH A HOSE. I COULD ONLY KNOCK IT DOWN SOME TO KEEP IT FROM SPREADING BUT WHEN THE FIRE DEPT GOT THEY PUT IT OUT. *JB

TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT SMELLED GAS WHILE DRIVING 50 MPH. ONCE THE VEHICLE WAS PARKED, THE CONTACT NOTICED GAS LEAKING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TOWED TO A FORD DEALER AND THE FAILURE WAS DIAGNOSED AS A PUNCTURE IN THE FUEL LINE. THE DEALER WAS REPLACING THE FUEL LINE. THE CURRENT AND FAILURE MILEAGE WERE 2,500.*AK

SIX MONTHS AFTER WE PURCHASED OUR NEW FORD 500 FROM A LOCAL DEALER WE HAD MICE IN THE CAR. THEY ATE A HOLE IN THE REAR SEAT AND GOT INTO OUR WINTER SURVIVAL GEAR INCLUDING A DOWN SLEEPING BAG. THE DEALER WAS VERY COOPERATIVE AND TRACKED HOW THE MICE GOT IN. IT WAS THROUGH THE AIR RELEASE VENTS IN THE TRUNK. THE MICE SIMPLY CAME IN THROUGH THE VENTS THAT WERE DESIGNED TO RELEASE AIR WHEN THE DOORS WERE CLOSED. IT WAS A DESIGN FLAW. ALL FORD WOULD HAVE HAD TO DO WAS TO INCLUDE METAL SCREEN OVER THE VENTS. WHEN OUR LOCAL DEALER ASKED FORD TO COVER THE COST OF REPLACING THE SEAT THEY WERE TOLD THAT THE FACTORY DIDN'T COVER MICE. WE LIVE IN A COLD CLIMATE. SOMEONE LIVING IN THE SOUTH OR SOUTHWEST COULD HAVE A LOT NASTIER VISITOR IN THEIR CAR THAN A MOUSE. EVEN MICE CAN CHEW ON WIRES AND TRASH A CAR IN A SHORT TIME. AK

2007 FORD FIVE HUNDRED CUSTOMER STATES THAT THEY OBSERVED DAMPNESS AND WHAT APPEARED TO BE MOLD BENEATH THE FLOOR MATS ON THE DRIVER'S SIDE, BOTH FRONT AND BACK**NAR**CC THE DEALERSHIP INFORMED THE CONSUMER, THERE WERE LEAKS AROUND THE WINDSHIELD AND THAT THE VEHICLE HAD SAT ON THE LOT FOR 2 TO 3 MONTHS BEFORE IT WAS PURCHASED. *JB

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE VEHICLE SUSTAINED DAMAGE DURING A TORNADO. AFTER HAVING THE VEHICLE REPAIRED THE BATTERY AND THE OIL LIGHT ILLUMINATED. THE OIL LEVELS IN THE VEHICLE WERE NORMAL. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGE WAS 11,090. *AK

TL* - THE CONTACT HAS A 2007 FORD 500. THE CONTACT STATED THAT THE BACKUP SENSORS CANNOT BE HEARD OVER THE RADIO, AND VOLUME CANNOT BE ADJUSTED ON THE RADIO SO THAT ONE CAN HEAR THE SENSORS. ALSO, THE CONTACT STATED THAT HE HAS THIS FEATURE IN THE FORD TRUCK, AND THAT THE RADIO AUTOMATICALLY TURNS DOWN WHEN THE BACKUP SENSORS COME ON. THE CONTACT STATED THAT HE DEPENDS ON THE SENSORS BECAUSE HE HAS THE FEATURE, BUT IT DOES NO M GOOD TO HAVE IT IF HE CAN'T HEAR IT. THE CONTACT WOULD LIKE THE CAR TO BE WIRED SO THAT THE RADIO'S VOLUME LOWERS AUTOMATICALLY AND HE CAN HEAR THE SENSOR. *AK UPDATED 2/13/2007 - *NM