Page 9 of 11 · complaints 401–450 of 510

2005 Ford Five Hundred complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Service Brakes, Hydraulic
Filed Apr 29, 200838,800 milesMI

REAR BRAKES EXCESSIVE WEAR. *TR

Air BagsCrash
Filed Apr 28, 200834,500 milesNY

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING 30 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 34,500.

Engine and Engine Cooling
Filed Apr 18, 20084,000 milesPA

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE APPROACHING A STOP SIGN, THE VEHICLE WOULD NO LONGER GO FORWARD. THE VEHICLE WOULD ONLY MOVE IN REVERSE. THE CONTACT WAS CLOSE TO HER RESIDENCE AND DROVE THERE IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY CHECKED THE FLUID LEVELS AND THE TRANSMISSION LIGHT. A DIAGNOSTIC WAS PERFORMED AND THE PCM AND TCM WERE REPROGRAMMED. IN APRIL OF 2008, THE VEHICLE HESITATED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A SERVICE CENTER FOR ANOTHER DIAGNOSTIC AND WAS CHARGED OVER $500. THE CURRENT MILEAGE WAS APPROXIMATELY 17,000 AND FAILURE MILEAGE WAS APPROXIMATELY 4,000. UPDATED 07/15/08. *LJ UPDATED 07/15/08

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 11, 200834,086 miles00

ENGINE BEGAN TO LOSE POWER WHILE DRIVING IN THE CITY(SURGING). CHECK ENGINE LIGHT CAME ON. JUST BEFORE GETTING HOME THE ENGINE BACKFIRED THROUGH THE TAILPIPE(TWICE) THE CAR STALLED AND HAD TO BE TOWED TO THE DEALER. UPON INVESTIGATION IT WAS FOUND THAT THE ENGINE HAD BLOWN UP. AN EXHAUST VALVE HEAD AND THE REMAINS OF THE PISTON WERE FOUND IN THE OIL PAN. A NEW 3 LITRE DURATECH ENGINE IS GOING TO BE ORDERED UNDER WARRANTY TO REPLACE THE BROKEN ONE. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Apr 11, 200834,000 milesPA

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF LIGHT WAS ILLUMINATED. THE DEALER SEEMED TO IGNORE THE ISSUE AND STATED THAT IT WAS MINIMAL. THE CONTACT'S HUSBAND ATTEMPTED TO BUCKLE HIS SEAT BELT IN THE FRONT PASSENGER SEAT, AND NOTICED THAT THE SEAM AT THE BELT WAS LOOSE. THE AIR BAG OFF LIGHT WOULD NOT DIM. THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS CONNECTED TO THE AIR BAG SENSOR. THE VEHICLE WAS REPAIRED AT THE COST OF $129. THE CURRENT MILEAGE WAS 77,000 AND FAILURE MILEAGE WAS 34,000. UPDATED 05/07/08 *BF UPDATED 05/07/08

Electrical System › Instrument Cluster/Panel
Filed Apr 8, 200837,500 milesPA

I WOULD LIKE A SAFETY RECALL ISSUED FOR THE FORD 500, THE INSTRUMENT PANEL HAS A DEFECT CAUSING ALL OF THE NEEDLES AND CONTROLS TO MALFUNCTION LEAVING THE DRIVER WITH NO SPEEDOMETER, GAS GAUGE OR TEMPERATURE GAUGE, FORD IS AWARE THERE IS A PROBLEM AND HAS ISSUED A TECHNICAL SERVICE BULLETIN TO THE DEALERS, HOWEVER, WITH NO RECALL YOU WILL BE CHARGED FOR THE REPLACEMENT OF THE PANEL AND THIS MAY KEEP SOME PEOPLE FROM HAVING THEM REPLACED, I WAS CHARGED A $100 DEDUCTIBLE FOR THIS REPAIR AND IN ALL FAIRNESS IT SHOULD HAVE BEEN COVERED BY A FORD RECALL SINCE THEY ARE AWARE OF THE PROBLEM AND HAS THE POTENTIAL TO BE A SERIOUS SAFETY ISSUE!! *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 28, 2008TX

I PURCHASED A 2005 FORD FIVE HUNDRED USED LAST 2/07; ON 3/4/08 MY INSTRUMENT PANEL WENT OUT COMPLETELY WHILE DRIVING. NO GAUGES, LIGHTS, NOTHING. I TOOK IT TO MY FORD DEALER 3/5/08 WHO LOOKED AT IT, AFTER 3 HOURS RETURNED IT TO ME SAYING I NEEDED A NEW INSTRUMENT PANEL, BUT THEY HAD TO ORDER ONE AND SAID TO COME BACK WHEN THEY HAD IT. THE PANEL WORKED, SO I WONDERED WHAT WAS UP; HOWEVER AFTER A FEW DAYS, THE GAUGES WOULD QUIT MOMENTARILY BEFORE WORKING AGAIN PERIODICALLY. I HAVE YET TO HEAR FROM FORD ABOUT MY PART, ALSO, THEY SAY I HAVE TO PAY FOR IT. THIS IS NOT NORMAL WEAR AND TEAR AND OBVIOUSLY A DEFECT, I'VE OWNED 5 CARS IN MY LIFE AND NEVER HAD AN INSTRUMENT PANEL REPLACED EVER. I'VE OWNED VEHICLES FOR 10 YEARS. I SHOULDN'T HAVE TO PAY FOR A FACTORY DEFECT WHICH IS A SAFETY HAZARD. I HAVE YET TO GET THE PART REPLACED, AS THEY DON'T SEEM TO HAVE ONE YET. SO I RISK MY SAFETY EVERY TIME I DRIVE. *TR

Seat Belts › FrontCrash2 injured
Filed Mar 26, 200822,000 milesPA

TL*THE CONTACT'S CLIENT OWNS A 2005 FORD FIVE HUNDRED. WHILE THE CLIENT WAS DRIVING 35 MPH, SHE REMOVED HER FOOT FROM THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. SHE ATTEMPTED TO APPLY THE BRAKES, BUT THE SPEED CONTINUED TO INCREASE. THE CLIENT ALSO APPLIED THE EMERGENCY BRAKE AND ENCOUNTERED A PICKUP TRUCK TRAVELING IN THE SAME DIRECTION. SHE CROSSED OVER THE DOUBLE-YELLOW LINE ON A 2-LANE ROAD AND PASSED THE PICKUP TRUCK. THE DRIVER OF THE PICKUP INFORMED POLICE THAT HE NOTICED BRAKES BEING APPLIED, SMELLED, AND SAW BLUE SMOKE COMING FROM THE VEHICLE. THE VEHICLE CONTINUED ACCELERATING. THE AIR BAGS DEPLOYED. THE CLIENT THEN SIDE SWIPED A GUARDRAIL FOR APPROXIMATELY 40 FEET. THE FRONT TIRE BLEW OUT AND THE VEHICLE WAS PUSHED ACROSS THE ROADWAY. A POLICE REPORT WAS FILED. TWO PASSENGERS SUSTAINED INJURIES. THE FRONT END OF THE VEHICLE STRUCK AN EMBANKMENT ON THE OTHER SIDE OF THE ROAD. THE VEHICLE BECAME AIRBORNE FOR APPROXIMATELY 70 FEET AND LANDED ON ITS SIDE. AT THAT TIME, ONLY THE DRIVER'S SIDE AIR BAG DEPLOYED. THE VEHICLE ROLLED OVER TWICE AND LANDED AT A RECENTLY PLANTED FLOWER BED. THE DRIVER SEAT BELT DISENGAGED AS WELL. PART OF THE CRASH WAS CAUGHT ON TAPE BY A PENNSYLVANIA DOT SURVEILLANCE CAMERA. THE CURRENT AND FAILURE MILEAGES WERE 22,000. UPDATED 04/29/08. *LJ

Engine and Engine Cooling
Filed Mar 21, 200831,058 milesAR

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING 65 MPH, THE VEHICLE STALLED ON THE HIGHWAY. THE CONTACT WAS ABLE TO PULL OFF THE ROAD. ON JULY 11, 2007, THE DEALER PERFORMED A DIAGNOSTIC TEST. THE VEHICLE WAS RETURNED ONE WEEK LATER. THE FAILURE RECURRED ON JULY 17, AUGUST 31, SEPTEMBER 25, OCTOBER 3, NOVEMBER 2, AND DECEMBER 18. THE DEALER DID NOT RETURN THE VEHICLE UNTIL FEBRUARY 23,2008. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE ONCE THE VEHICLE WAS RETURNED. THE CONTACT EXPERIENCED THE FAILURE AGAIN AND THE DEALER PICKED UP THE VEHICLE ON MARCH 20, 2008. THE DEALER REPLACED THE INSTRUMENT PANEL. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 31,058.

Engine and Engine Cooling › Engine
Filed Mar 14, 200860,300 milesAZ

WAS DRIVING IN TOWN ON TUESDAY MORNING AND MY FORD 500 (2005) SHUT DOWN AND THE MESSAGE FAILSAFE ENGINE MODE CAME ON ALONG WITH A WRENCH. THIS COULD HAVE BEEN POTENTIALLY DANGEROUS, I WAS FORTUNATE THAT THIS OCCURRENCE HAPPENED WHEN THERE WAS NOT A LOT OF TRAFFIC ON THE ROAD. CAR IS NOW IMMOVABLE AND WAITING TO BE TOWED IN TO DEALERSHIP. *TR

Electrical System
Filed Mar 11, 200823,820 milesFL

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT PARKED THE VEHICLE, TURNED OFF AND REMOVED THE KEY FROM THE IGNITION. HE WALKED INTO THE HOUSE WITH HIS KEYS AND THE VEHICLE TURNED ITSELF ON. THE CONTACT ORIGINALLY THOUGHT THAT THE VEHICLE HAD AN AUTOMATIC START SYSTEM, BUT IT DOES NOT. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 23,820.

Latches/Locks/Linkages › Doors › Latch
Filed Feb 28, 2008CT

I PURCHASED MY FIRST FORD PRODUCT IN THE SPRING OF 2007. IN DECEMBER THE DRIVER SIDE DOOR WOULD NOT CLOSE. THERE WAS A TSB DATED 06-25-04 FOR WHICH SERVICE WAS CLAIMED TO HAVE BEEN PERFORMED. ON FEBRUARY 11, 2008 AGAIN THE DRIVER DOOR WOULD NOT LATCH. I HAD TO DRIVE IT UP TO FAMILY FORD IN WATERBURY, HOLDING THE DOOR CLOSED. ALL THEY DID ON THAT DAY WAS SPRAY SOME SORT OF LUBRICANT IN THE DOOR LATCH. TODAY, FEBRUARY 28TH AT 5:30 AM WHILE TAKING A RIGHT TURN ON MY WAY INTO WORK, THE DOOR FLEW OPEN. IT HAD NOT LATCHED. I HAD TO SLAM THE DOOR FIVE TIMES TO GET IT TO LATCH CLOSED. THIS IS NOW THE THIRD INCIDENT WITH THIS DOOR. I FEEL THIS NOW FALLS INTO THE LEMON LAW CATEGORY. FAMILY FORD JUST WANTS TO SPRAY LUBRICANT AND TRY TO BLAME DAMP WEATHER. I HAVE ALWAYS OWNED GM VEHICLES AND NEVER HAVE I HAD THIS TYPE OF PROBLEM. THIS IS A SAFETY ISSUE. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 17, 200820,180 milesCO

2005 FORD FIVE HUNDRED, INTERMITTENT INSTRUMENT CLUSTER, VEHICLE ODO 20K MILES, MULTIPLE FAILURES, PANEL GOES DARK, THEN ALL LIGHTS ILLUMINATE. DRIVABILITY NOT AFFECTED. NEW DEFECT ON CAR. *TR

Power Train › Axle Assembly › Axle Shaft
Filed Feb 6, 200844,444 milesIL

PURCHASED MY 500 9/05 IT ONLY HAD 5 MILES ON IT. 6 MONTHS LATER LOUD EXPLOSION IN ENGINE WHICH BEGAN TO LEAK SOME SORT OF FLUID GOT THE CAR TOWED TO DEALER PURCHASED WAS TOLD A/C LEAKING OIL AND THEY HAD TO REPLACE THE MANIFOLD I WASN'T EVEN USING THE A/C WAS MARCH!!! MY DASH CONSOLE HAD TO BE REPLACED SINCE IT WAS DEFECTIVE AND THE COMPUTER ALSO HAD TO BE REPROGRAMMED SINCE THE CAR WOULDN'T START IN 30 DEGREE WEATHER THIS HAPPENED IN JAN06......MY FUEL STRAPS WERE REPLACED DUE TO RECALL AND MY DOOR LOCKS WERE REPLACED DUE TO RECALL AND I HAD 22K MILES WHEN THE BACK BRAKES BEGAN MAKING A TERRIBLE GRINDING NOISE WHEN BACKING UP TOOK TO DEALER SAID THAT ALTHOUGH CAR IS UNDER WARRANTY BRAKES ARE UNDER WEAR AND TEAR AND WOULD NOT BE COVERED NOW WHICH DIDN'T MAKE ANY SENSE SINCE THE FRONT BRAKES WERE GOOD HOW COULD BACK BRAKES GO BAD BEFORE FRONT BRAKES UNLESS YOU ONLY DRIVE YOUR CAR IN REVERSE????? I PAID THE $400 TO FIX SINCE WAS INFORMED 500 ROTORS CANT BE TURNED EVER WILL ALWAYS HAVE TO PURCHASE NEW ONES......THEN 6 MONTHS LATER BRAKES WERE RECALLED AND I DID REQUEST REFUND WHICH I DID RECEIVE. HOWEVER I NOW HAVE 44K NO LONGER HAVE WARRANTY SINCE EXPIRED AND I DIDN'T BUY EXTENDED WARRANTY BROUGHT CAR IN TO FORD SINCE TRANSMISSION LIGHT WAS TURNING ON AND OFF ALONG WITH THE TRACTION CONTROL LIGHT THEN HAD TRANS CENSOR REPLACED WAS TOLD THAT WAS PROBLEM THEN 2 DAYS LATER LIGHT STILL TURNING ON AND CAR WILL NOT REVERSE TOOK INTO DEALER AGAIN WAS TOLD TRANS AXLE BROKE IN HALF AND

Electrical System › Instrument Cluster/Panel
Filed Jan 16, 200848,000 milesOH

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE INSTRUMENT PANEL WOULD FLICKER ON AND OFF WHEN THE HEADLIGHTS WERE ACTIVATED. A FEW DAYS LATER, THE INSTRUMENT PANEL FAILED COMPLETELY. THE DEALER STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 48,000.

Structure › Body
Filed Dec 31, 200755,000 milesAZ

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING 25 MPH, THE CONTACT HEARD A CLUNKING NOISE AND THE VEHICLE PULLED TO THE LEFT INTO ONCOMING TRAFFIC. THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE A FRAME DETACHED FROM THE SUB FRAME. THE VEHICLE IS CURRENTLY AT THE DEALER AND HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 55,000.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 27, 2007FL

2005 FORD FIVE HUNDRED REAR BRAKES WORN AT 14,000 MILES. SCRAPPING SOUNDS WERE COMING FROM THE REAR OF VEHICLE, TAKEN TO DEALER, TOLD 15 DAYS TO GET PARTS. 1 MONTH LATER WENT TO DEALER, TOLD PARTS AVAILABLE FEB 2008, TOLD TO REPAIR VEHICLE ON MY OWN AND WOULD BE REIMBURSED. CALLED FORD, TOLD TO GO AHEAD. FOUND PARTS AND HAD VEHICLE REPAIRED (NEW PADS AND ROTORS - $192.00), LATER IN THE AFTERNOON DEALER CALLS, PARTS HAVE MAGICALLY APPEARED, DEALER TOLD CAR IS REPAIRED. BOTH FORD AND DEALER REFUSE TO REIMBURSE. THIS SEEMS TO BE A PROBLEM WITH THE VEHICLE AND FORD WILL NOT OWN UP TO IT. THE REAR WHEELS UP TO THE TIME OF SCRAPPING SOUNDS SHOWED EXCESSIVE BRAKE DUST VS THE FRONT WHICH SHOWED ALMOST NO DUST. BOTH FORD AND THE DEALERSHIP DISMISSED THE REIMBURSEMENT SAYING REPAIR WAS OFFERED, WHERE WERE THE PARTS THAT JUST APPEARED OUT OF THIN AIR WHEN THE WERE SUPPOSED TO BE RECEIVED IN FEB 2008? THIS IS A SAFETY ISSUE THAT FORD IS IGNORING. GUESS I WILL NEVER BUY A FORD AGAIN IF THIS IS THE WAY THEY TREAT A CUSTOMER. *TR

Fuel System, Gasoline › Delivery
Filed Dec 21, 2007VA

FORD FIVE HUNDRED '05 BRAKES APPLIED IN HEAVY BRAKING SITUATION ON HIGHWAY AND THE FUEL CUT-OFF MECHANISM ACTIVATED. CAR WOULD NOT RESTART, HAD TO BE TOWED INTO DEALERSHIP. DEALER REPORTED THAT THE WIRING FOR THE CUT-OFF SWITCH, BY THE FRONT PASSENGER FOOT AREA HAD COME LOSE. RE-SET OF MECHANISM NOT POSSIBLE, HAD TO HAVE THE WIRING RE-DONE AND RE-CONFIGURED BY THE DEALER SERVICE AREA. THIS IS A DEFINITE DESIGN FLAW AND SHOULD BE INVESTIGATED AS IT COULD OCCUR WHEN CAR IS OPERATING AT HIGHWAY SPEEDS IF IT IS EXPOSED TO PASSENGER FOOT BUMP. *TR

Power Train › Axle Assembly › Axle Shaft
Filed Dec 18, 200749,016 milesDE

DRIVING AT APPROXIMATELY 40-45 MILES PER HOUR A LOUD NOISE EMANATED FROM THE BOTTOM OF THE CAR, ENGINE RPMS RACED FROM 1500 TO 4500, A CLATTERING NOISE FOLLOWED SOUNDING LIKE A METAL SPOON DROPPED INTO A RUNNING GARBAGE DISPOSAL, CAR DRAMATICALLY SLOWED COMPLETE LOSS OF ACCELERATION CONTROL, STEERING CONTROL UNCERTAIN AS CAR WANDERED. NO UNUSUAL EVENTS OCCURRED PRIOR TO THIS INCIDENT, ITS OCCURRENCE CAME WITHOUT WARNING AND WAS TOTALLY UNEXPECTED. EVENT OCCURRED ON TWO LANE RURAL ROAD,VEHICLES FOLLOWING AND ONCOMING HAD TO TAKE EVASIVE ACTION BUT NO COLLISION OCCURRED. PASSENGERS STRANDED. VEHICLE TOWED TO DEALERSHIP. RIGHT AXLE SHAFT BROKEN IN HALF. RIGHT AXLE CARRIER BEARING BROKEN TRANSMISSION AND SPLINES DAMAGED. OLD PARTS ARE AVAILABLE. AXLE SHAFT AND CARRIER BEARING WERE REPLACED AND TRANSMISSION SPLINES FILED DOWN. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Dec 10, 2007TN

I OWN A 2005 FORD FIVE HUNDRED. WHEN I TOOK THE CAR FOR OIL CHANGE MAINTENANCE ON 11/25 AND TO HAVE THE TIRES ROTATED AND ALIGNED, THE MECHANIC SAID THE REAR BRAKES ON THE VEHICLE WERE 95% WORN, AND SHOULD BE REPLACED IN SHORT ORDER. THIS IS UNUSUAL SINCE THE VEHICLE IS FRONT WHEEL DRIVE AND ONLY HAD 21,300 MILES. THE MECHANIC AT THE DEALER STATED THAT THEY WERE RECEIVING SEVERAL COMPLAINTS REGARDING THE BRAKES FOR THAT MAKE OF VEHICLE. *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 26, 200745,200 milesOH

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHEN THE VEHICLE WAS STARTED, ONLY THE WRENCH AND AIR BAG INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED WHILE IT WAS DARK OUTSIDE AND THE FUEL GAUGE AND SPEEDOMETER WERE NOT VISIBLE. THE RADIO WAS STILL OPERATING. AFTER 15 MINUTES, THERE WAS A POWER SURGE AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS STILL AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 45,200. UPDATED 01-30-08. *KB THE CONSUMER STATED TOOK THE VEHICLE TO THE DEALER ON JANUARY 11, 2008 AND STATED THERE IS A SERVICE BULLETIN TO PROBLEM AND RESET THE SYSTEM. UPDATED 01/30/08 *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 26, 200758,000 milesOH

2005 FORD FIVE HUNDRED INSTRUMENT PANEL TEMPORARILY STOPS WORKING AND ALL GAUGES GO TO ZERO. I WAS TOLD I NEEDED A NEW NODULE, BUT IT WAS NOT IMMEDIATE. THIS HAPPENS ALMOST DAILY FOR A FEW MINUTES. *TR

Seats › Front Assembly › Seat Heater/Cooler
Filed Nov 2, 200740,100 milesNC

DESIGN FLAW IN FORD 500 HEATED SEATS, WIRING TO HEATED SEAT FAILS DUE TO PROXIMITY WITH TORSION BAR. TSB 06211. ALSO WHEN YOU CALL CUSTOMER SERVICE YOU ARE NOT ALLOWED TO SPEAK TO HIGHER LEVEL MANAGEMENT. I REQUESTED AND WAS REFUSED AND WAS TOLD THAT THEIR NAMES AND PHONE NUMBERS WERE PRIVATE INFO. *TR

Electrical System › Instrument Cluster/Panel
Filed Aug 31, 200738,891 milesCT

INSTRUMENT CLUSTER FAILURE. ALL GAUGES DROP TO ZERO. MULTIPLE DASH WARNING LIGHTS COME ON, DASHBOARD LIGHTS GO BLACK, TURN SIGNAL LIGHTS WILL NOT OPERATE. PROBLEM IS INTERMITTENT. PROBLEM BEGAN 8/3/07. OFF AND ON SINCE. DEALER CAN NOT FIND PROBLEM. *JB

Engine and Engine Cooling
Filed Aug 28, 2007WI

I WAS DRIVING MY 2005 FORD FIVE HUNDRED TO WORK AND THE "FAIL SAFE MODE" MESSAGE CAME ON AND THE WRENCH LIT UP. THE ENGINE STARTS TO DIE AND THE CAR STARTS LURCHING FORWARD. I PULLED OVER, SHUT THE CAR OFF. WHEN I STARTED IT BACK UP, IT RAN FINE. I CALLED THE DEALER WHO SAID THEY WOULD NEED TO HAVE ME BRING THE CAR IN SO THEY CAN LOOK INTO IT. FORD HAS NO BULLETINS ON THIS - THIS SHOULD BE A RECALL. AS I RESEARCH ONLINE, THIS HAS HAPPENED TO MANY FORD VEHICLES, NOT JUST THE FIVE HUNDRED. *TR

Power Train › Automatic Transmission
Filed Aug 21, 2007CA

CAR RANDOMLY STALLS. ON OCCASIONS WHEN THE ACCELERATOR IS DEPRESSED THE CAR DOES NOT MOVE IT STUTTERS, I EVEN TRIED TO DEPRESS THE GAS PEDAL TO THE FLOOR AND STILL NOTHING. I HAVE TAKEN MY CAR TO THE LOCAL FORD DEALER FOR SERVICE. THE ONLY THING THAT I WAS TOLD "THE COMPUTER CHIP IN THE TRANSMISSION NEEDED UPDATED." OK THIS HASN'T CORRECTED MY PROBLEM. I AM AFRAID THAT THIS COULD CAUSE ME TO GET INTO AN ACCIDENT. I HAVE TWO SMALL CHILDREN, I HOPE THAT THEY ARE NOT IN THE CAR WHEN IT HAPPENS. I AM ASSUMELY THAT THE REASON THIS HASN'T BEEN RECALLED YET, IS BECAUSE FORD DOESN'T HAVE A REPAIR FOR THIS. BESIDES THE OBVIOUS, REPLACING THE TRANSMISSION. PLEASE LOOK INTO THIS. YOU MAY NEED TO DRIVE ONE, I WILL LET YOU USE MINE. JUST SO THIS GETS TAKEN CARE OF. *TR

Service Brakes, Hydraulic
Filed Aug 1, 2007PA

MY WIFE RECEIVED A NOTICE FROM FORD ABOUT A POSSIBLE SAFETY PROBLEM WITH THE REAR BRAKES. THE NOTICE WAS RECEIVED AFTER THE REPAIRS WERE MADE AND WE PAID FOR THEM. *JB

Service Brakes, Hydraulic
Filed Jun 26, 200719,500 milesOH

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT HAD TO REPLACE THE REAR BRAKES ON HIS VEHICLE. HE FOUND IT TO BE UNUSUAL SINCE THE VEHICLE IS FRONT WHEEL DRIVE AND ONLY HAD 19,500 MILES. THE MECHANIC AT THE DEALER STATED THAT THEY WERE RECEIVING SEVERAL COMPLAINTS REGARDING THE BRAKES FOR THAT MAKE OF VEHICLE. THE CURRENT MILEAGE IS 20,500 AND FAILURE MILEAGE WAS 19,500.

Electrical System › Instrument Cluster/Panel
Filed Jun 11, 200725,000 milesNC

THE 2005 FORD FIVE HUNDRED HAD JUST UNDER 30000 MILES ON IT AND FOR THE LAST 5000 MILES THE DASHBOARD HAD BEEN ACTING UP TO THE POINT THAT IT DID IT ALMOST EVERY TIME WE USED IT. SYMPTOMS: AIB AG LIGHT WENT ON AND DASH LIGHTS WENT OFF, THE 4 GAUGES IN THE INSTRUMENT CLUSTER WENT TO ZERO, DIGITAL DISPLAY WENT OUT AND SOME TIMES RESET GALS USED & MILES TRAVELED, DIRECTIONALS WENT OUT WHEN DASH LIGHTSWENT OUT.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed May 20, 200718,015 milesCT

WENT THROUGH 3 PUDDLES OF WATER ,CAR STALLED HAD TO BE TOWED TO DEALER , DEALER FOUND FUEL LINE DETACHED. VERY DANGEROUS. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 16, 200739,000 milesKY

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE'S TWO REAR ROTORS HAVE FAILED. SHE HAD BOTH OF THEM REPLACED ALONG WITH THE BRAKE PADS. THE DEALER STATED THAT THERE WAS A GROOVE IN THE REAR ROTORS DUE TO A DESIGN FLAW THAT FORD HAS JUST RECENTLY NOTICED IN THE FORD FIVE HUNDREDS AND FREESTYLES. THE CONTACT HEARD A LOUD GRINDING NOISE WHEN DRIVING IN REVERSE. FORD STATED THAT THE VENDOR OF THE PARTS IS FOR THE FAILURE. THE CONTACT ALSO NOTIFIED THE BETTER BUSINESS BUREAU. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 40,400 AND FAILURE MILEAGE WAS 39,000.

Service Brakes, Hydraulic › Foundation Components
Filed May 14, 200738,585 milesKY

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. ON MARCH 26, 2007, THE CONTACT HAD THE REAR BRAKES ON HIS VEHICLE CHECKED AND WAS TOLD BY THE MECHANIC THAT THE BRAKES WERE IN GOOD CONDITION. ON MAY 10, 2007, THE BRAKES BEGAN TO FAIL. WHILE DRIVING 35 MPH UNDER NORMAL CONDITIONS, THE CONTACT HEARD THE REAR BRAKES GRINDING METAL TO METAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE REAR ROTORS AND BRAKE PADS. THE CONTACT HAS THE REAR ROTORS TO SHOW THE UNUSUAL WEAR. THE CONTACT ALSO HAS THE REPAIR ORDERS FROM BOTH REPAIRS. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 38,585. THE DEALER STATED THAT THE RECALL FOR THIS CAR WAS PERFORMED ON THE LATCH OF THE DOOR FOR THIS VEHICLE. UPDATED 06/06/07 *TR

Service Brakes, Hydraulic
Filed May 7, 200717,736 milesTN

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING 55 MPH, THE CONTACT HEARD A NOISE AND PULLED INTO A PARKING LOT. SHE ATTEMPTED TO DRIVE BUT WAS UNABLE TO BECAUSE THE REAR BRAKES LOCKED AND RUINED THE ROTORS. THE VEHICLE WAS TOWED TO THE DEALER AND WAS REPAIRED. THE CURRENT MILEAGE IS 19,000 AND FAILURE MILEAGE WAS 17,736. THE CONSUMER HAS PROVIDED A COPY OF THE INVOICE. UPDATED 05/21/07 *TR

Air Bags
Filed Apr 23, 200723,261 milesNY

TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE AIR BAG INDICATOR LIGHT REMAINED ILLUMINATED. IN MARCH 2007 THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC, BUT THE RESULTS SHOWED NO AIR BAG FAILURE. THE VEHICLE HAD BEEN AT THE DEALER SINCE MARCH 27, 2007, AND THEY WERE STILL UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED THE DEALER ON APRIL 23, 2007, AND WAS INFORMED THAT A PART HAD BEEN ORDERED. THE DEALER DID NOT MENTION THAT THE FAILURE WAS COMMON WITH THE FORD FIVE HUNDREDS. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS , AND DEALER DETERMINED THAT THE AIR BAG INDICATOR LIGHT DID INDEED REMAIN ILLUMINATED. THE CURRENT MILEAGE IS 23,445, AND FAILURE MILEAGE WAS 23,261.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Apr 17, 2007NJ

I PURCHASED A 2005 FORD 500 NEW IN SEPTEMBER 2005. ON APRIL 17, 2007, 20 MONTHS I TOOK IT TO THE FORD DEALER FOR A ROUTINE OIL CHANGE AND THE 16,000 MILE CHECK UP AND I WAS TOLD IT NEEDED NEW REAR BRAKES. THERE WAS ABSOLUTELY NO REASON WHY REAR BRAKES SHOULD BE REQUIRED SINCE I DRIVE VERY LITTLE, AND I TOOK EXTREMELY GOOD CAR OF THE VEHICLES. I OWN TWO OTHER CARS. THIS APPEARED TO BE A MANUFACTURING OR AN ENGINEERING FLAW. I WAS SURPRISED ON HOW QUICKLY THE FORD DEALER KNEW TO LOOK AT THE BRAKES FOR PROBLEMS. THEY MUST BE DOING THIS ON A REGULAR BASIS. I CALLED FORD, AND THEY SAID THAT THE WARRANTY ON THE BRAKES WAS ONLY FOR 12 MONTHS, VERY CONVENIENT. NHTSA SHOULD START AN INVESTIGATION GIVING THE NUMBER OF COMPLAINTS ON THIS PROBLEM.AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 13, 200722,137 milesNY

THE FORD FIVE HUNDRED HAD REAR BRAKE PAD AND ROTOR FAILURES AFTER ONLY 22,137 MILES. THIS REQUIRED REPLACING THE PADS AND ROTORS AT MY EXPENSE. MY LAST CAR REQUIRED NEW BRAKES AT 53,000 MILES. IN ADDITION ONLY THE REAR BRAKES WERE WARN OUT. THE FRONT PADS WERE STILL OKAY. IN MY OPINION THIS WAS CLEARLY EITHER A DESIGN FAILURE OR A MATERIALS FAILURE. I CONTACTED FORD, AND WAS TOLD THAT BRAKES WERE A WEAR ITEM, AND THEY WILL DO NOTHING. FROM THE NUMBER OF CASES OF THIS TYPE FAILURE ON THE FORD FIVE HUNDRED AND THE MERCURY MONTEGO, ON THIS WEB SITE I WOULD THINK AN INVESTIGATION WOULD BE STARTED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 12, 200720,024 milesMA

TL* - THE CONTACT OWNS A 2005 FORD FIVE HUNDRED WITH A CURRENT MILEAGE OF 29,345 MILES. AFTER DRIVING THE VEHICLE FOR 191 MILES THE CONTACT HEARD A THUMPING NOISE COMING FROM THE REAR BRAKES. SHE TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THERE WAS CORROSION BETWEEN THE BRAKE PADS AND ROTORS. BOTH REAR BRAKES WERE REPLACED. THE CONTACT DROVE THE VEHICLE FOR ANOTHER 9,319 MILES. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE SHE WAS TOLD THAT THE REAR BRAKES WERE 90% CORRODED. THE CONTACT REPLACED THE BRAKES. THE CONTACT CALLED FORD, AND WAS TOLD NOT TO USE THE BRAKES AS FREQUENTLY. *AK THE CONSUMER STATES DOOR LATCH FREEZES AT TIMES, DEALER PERFORMED RECALL ON VEHICLE. UPDATE 05/04/07*TR

Tires › Sidewall
Filed Apr 6, 20078,000 milesFL

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT NOTICED THAT CONTRITRACT TOURING CT 95 TIRES, SIZE P215/60 R17 WERE MISSING CHUNKS OF RUBBER. THERE WERE 6,000 MILES ON THE TIRES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE, AND THE TIRES WERE REPLACED. APPROXIMATELY SIX MONTHS LATER THE CONTACT ONCE AGAIN NOTICED MISSING CHUNKS OF RUBBER. THE NEWLY REPLACED TIRES HAD 2,000 MILES ON THEM. THE MANUFACTURER STATED THAT IT WAS NORMAL WEAR AND TEAR. THE CONTACT STATED THAT THE VEHICLE WAS ONLY DRIVEN ON PAVED ROADS. THE CURRENT AND FAILURE MILEAGE WERE 8,000.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 29, 200761,550 milesKY

LOST POWER WHILE DRIVING; WOULD SPUTTER ON TAKE OFF FROM A STOP; WOULD HESITATE WHILE PRESSING ACCELERATOR; STALLED; TOOK VEHICLE TO FORD DEALER -- THEY REPLACED THE FUEL PUMP. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 26, 200719,619 milesCA

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE VEHICLE WAS TAKEN TO DEALER FOR ROUTINE MAINTENANCE ON MARCH 26, 2007. THE CONTACT BELIEVES THERE WAS A DEFECT WITH THE BRAKE ROTORS AND REAR BRAKES. THE CURRENT AND FAILURE MILEAGE WERE 19600.*AK THE CONSUMER TOOK THE VEHICLE TO DEALER AND THE DEALER FIXED THE REAR BRAKES AND ROTORS. CONSUMER IS CONCERNED THAT THERE WAS NO INDICATION THAT THE REAR BRAKES AND ROTORS WERE WORN AND STATES THAT POSES A SAFETY ISSUE. *4/17TR

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 19, 2007CO

2005 FORD FIVE HUNDRED CUSTOMER STATES THAT THE VEHICLE IS A LEMON AND THAT THE BRAKES NEEDS TO BE RECALLED**NAR**CC THE REAR ROTORS WERE MACHINED. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Mar 9, 200732,000 milesMN

FORD RECALL NO. 06S45 DID NOT FIX THE PROBLEM. OUR FORD FIVE HUNDRED DRIVERS DOOR FAILED TO LATCH THE DAY AFTER A TRIP THROUGH THE CAR WASH IN BELOW FREEZING WEATHER. MY WIFE TRIED TO LATCH THE DOOR MANY TIMES AND LOCKED AND UNLOCKED IT SEVERAL TIMES. IT FINALLY LATCHED. THE LOCAL DEALER LOOKED AT IT AND LUBED IT (AGAIN). THE TECHNICIAN STATED THAT THIS WAS NOT THE FIRST ONE HE HAD SEEN. *JB

Suspension › Front › Stabilizer Bar
Filed Jan 24, 200736,217 milesMI

DRIVING MY 2005 FORD 500 WITH 36, 216 MILES TO WORK IN A.M. ON 1/22/07, SUDDENLY EXPERIENCED CAR GOING FROM SIDE TO SIDE WHILE DRIVING ON HIGHWAY. HARD TO CONTROL, HAD TO GREATLY REDUCE SPEED TO KEEP CONTROL OF VEHICLE. UPON ACCELERATING, FELT AS IF I WAS HAVING TO PULL THE VEHICLE DOWN THE ROAD. TOOK IMMEDIATELY TO FORD DEALERSHIP AND WAS TOLD THAT THE SWAY BAR IN THE REAR WAS BAD. SERVICE TOLD ME THAT THIS WAS VERY UNUSUAL AND ADVISED ME TO CONTACT FORD DIRECTLY. PHONED FORD AND WAS TOLD THAT THEY WOULD HAVE TO RESEARCH THE SWAY BAR PROBLEM MORE AND WOULD CONTACT ME WITHIN 2-3 BUSINESS DAYS. CURRENTLY WAITING ON PARTS FOR REPAIR, AS DEALERSHIP DOES NOT KEEP THEM IN STOCK DUE TO THIS BEING A VERY RARE OCCURRENCE. SERVICE FEELS THAT FACTORY SWAY BAR MUST HAVE BEEN DEFECTIVE. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jan 20, 2007MA

TOOK MY 2005 FORD FIVE HUNDRED IN FOR AN OIL CHANGE AND TIRE ROTATION (17K MILES), 12 MONTHS OLD. WAS CALLED BY THE FORD DEALER SERVICE MANGER AND TOLD I NEEDED REAR BRAKE PADS ASAP!. I QUESTION HOW A CAR THAT HAS ONLY BEEN OWNED FOR 12 MONTHS NEED BRAKES (AND ONLY REAR ONES!). TOLD FORD KNOWS OF THE PROBLEM AND RESIGNED THE PADS, BUT I WOULD HAVE TO PAY $250 FOR THE BRAKE JOB (I DECLINED). MULTIPLE CONTACTS (VIA EMAIL) TO FORD HQTS. HAVE BEEN A WASTE OF TIME. NO RESPONSE TO THE PROBLEM, NO ATTEMPT TO RESOLVE THE ISSUE. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jan 16, 200734,900 milesMA

TL* - THE CONTACT HAS A 2005 FORD 500 WITH AN ODOMETER READING OF 34900 MILES AND HIS REAR BREAK PADS HAVE WORN OUT. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE AND FOUND THAT HIS REAR BREAK PADS ARE GRINDING INTO THE ROTORS, BUT HIS FRONT BREAK PADS ARE LESS THAN HALF WAY WARN. THE CONTACT STATED THAT THERE IS SERVICE BULLETIN (06-22-17) FROM FORD WHICH STATES THAT DEFECTIVE MATERIALS USED ON THE REAR BREAK PADS. THE CONTACT TOOK THE VEHICLE TO THE DEALER (WEBSTER DUDLEY LINCOLN MERCURY) AND THEY STATED THAT HE WAS NOT COVERED BY FORD AND HE WOULD HAVE TO PAY FOR THE REPAIR. THE CONTACT ALSO CALLED FORD AND STATED THAT IT IS A WEAR ITEM AND IS NO LONGER COVERED. *NM

Latches/Locks/Linkages › Doors › LatchCrash1 injured
Filed Jan 9, 200718,600 milesWV

RECEIVED A RECALL NOTICE FROM FORD MOCO. TOOK THE WIFES VEHICLE INTO THE DEALERSHIP FOR REPAIRS, THE TECHNICIAN CALLED AND SAID THE CAR WAS REPAIRED AND WE TOOK THE VEHICLE HOME. I TOOK THE VEHICLE TO WORK THAT EVENING AND WHEN I GOT OFF WORK MY FREIND AND I THAT RIDES TO WORK WITH ME NOTICED THAST THE DOOR STILL WASN'T SHUTTING PROPERLY. I SLAMMED THE DOOR 3 OR4 TIMES AND THOUGHT IT HAD LATCHED AS THE DOME LIGHT WENT OUT. I DROPPED MY FREIND OFF AT HIS HOME AND WAS HEADING TO A NEARBY CONVENIENCE STORE WHEN THE DOOR POPPED OPEN. I WAS STARTLED AND WAS TRYING TO CLOSE THE DOOR, WHILE I WAS DISTRACTED WITH THE DOOR I WENT OFF THE ROAD AND STRUCK A POWER POLE AND CHAIN LINK FENCE. I REFUSED AN AMBULANCE RIDE TO THE HOSPITAL BUT HAD TO GO LATER WITH NECH PAIN.

Unknown or Other
Filed Jan 9, 20071,500 milesKY

VIBRATION ON RIGHT FRONT OF CAR DURING SPEEDS OF 55 MPH TO 62 MP. REPLACED CONTINENTAL TIRES WITH MICHELIN AND VIBRATION STILL OCCURS. *JB

Unknown or Other
Filed Jan 9, 20071,500 milesKY

PURCHASED 2005 FORD 500 NEW ON OCT 11, 2005. AT FIRST OIL CHANGE 3000 MILES ON JAN 10, 2006 I REPORTED VIBRATION AND POPPING ON RIGHT FRONT OF CAR. THEY REPLACED UPPER STRUT MOUNTS/BEARINGS. VIBRATION CONTINUED. ON MARCH 7, 2006 A TIRE SPECIALIST STATED TIRES WERE SHOWING LIGHT CHOPPING ON THE OUTER EDGES AND THE RIGHT FRONT TIRE HAD IT. MARCH 8, 2006 RETURNED TO DEALERSHIP REPORTED THE VIBRATION AGAIN-NOTHING DONE. TIRES CHECKED. MAY 30, 2006 REPORTED VIBRATION. DID ROAD FORCE BALANCE . VIBRATION CONTINUED. AUG 8, 2006 TOLD THE MGR ABOUT THE VIBRATION AGAIN. WEEK OF OCT 9 THE MGR SAID NOTHING MORE COULD BE DONE. MGR SAID HIS SERVICE REP WOULD NOT BE BACK FOR 2-3 MONTHS. I ASKED THE MANAGER IF I COULD CONTACT HIS SERVICE REP AND HE SAID NO. OCT 19, 2006 CALLED BILL MCCORT, TOOK CAR TO THE GARAGE AGAIN. TEST DROVE WITH BILL MCCORT, JOE ESSEX, TECH, MY HUSBAND, AND MYSELF. TECH CONFIRMED THE VIBRATION. CAR LEFT AT DEALERSHIP.. SCOTT VASKO, ASST. SERVICE MGR. CALLED AND TOLD US ALL READINGS WERE WITHIN SPECS. SAID THEY DID FOUR HOOK-UPS FOR TESTING. STILL VIBRATING. OCT 19, 2006 BILL MCCORT AUTHORIZED THE CONTINENTAL TIRES BE REPLACED BY NEW MICHELIN TIRES. STILL VIBRATING AFTER NEW TIRES WERE PUT ON. OCT 20, 2006 MET PHYLLIS STOVES AND, OWNER OF DEALERSHIP. SHE DROVE MY CAR AND FELT VIBRATION. OCT 21, 2006 STOVES AND, MY HUSBAND , AND MYSELF DROVE TWO 2007 FORD FIVE HUNDREDS. THEY HAD THE SAME VIBRATION. STOVES SAID SHE WOULD E-MAIL AN ENGINEER AND WILL CONTACT US WEEK AFTER NE

Electrical System
Filed Jan 6, 200722,000 milesFL

UPON STARTING CAR AND A FEW MINUTES AFTER DRIVING THE CAR, THE CAR STARTS TO SPIT AND SPUTTER AND TOTALLY SHUTS DOWN. THIS HAS HAPPENED AT LEAST 8 TIMES IN THE PAST 4 MONTHS AND HAS LEFT ME TO SWERVE ON THE HIGHWAY BEFORE IT SHUTS COMPLETELY DOWN SO I AM NOT IN A DANGEROUS SITUATION (COMPLETELY STOPPED IN THE MIDDLE OF FLOWING TRAFFIC). THE MESSAGE "ENGINE FAIL SAFE MODE" COMES ON. WE HAVE HAD CAR TO THE DEALER NUMEROUS TIMES AND THEY CANNOT FIND ANYTHING WRONG. PROBLEM HAS NOT BEEN FIXED AND CAR CONTINUES TO STOP. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 5, 200715,015 milesDC

TL* - THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED WHEN THE VEHICLE WAS PARKED FOR AN EXTENDED PERIOD THE BRAKE PADS FAIL WHEN RESTARTING THE VEHICLE. THE VEHICLE HAD BEEN PARKED FOR ELEVEN DAYS WHEN THE INCIDENT OCCURRED. THE CONTACT WAS DRIVING 65 MPH AND COULD HEAR THE SOUND OF METAL GRINDING ON METAL WHEN ATTEMPTING TO APPLY THE BRAKES, IT WAS ALSO VERY DIFFICULT TO STOP THE VEHICLE. FORD AGREES THAT THE INCIDENT OCCURRED DUE TO PREMATURE WEAR ON THE VEHICLE. THE DEALER STATED THE CONTACT WAS LIABLE FOR THE REPAIR COST. THE CONTACT MAINTAINED THISWAS NOT A WEAR ISSUE INSTEAD ITWAS A SAFETY/FAILURE ISSUE. FORD REFUSED TO REIMBURSE THE CONTACT, BUT ADVISED THE CONTACT IT WAS UNSAFE TO DRIVE THE VEHICLE. FORD REDESIGNED THE BRAKE PADS DUE TO THIS INCIDENT. FORD STATED RUST APPEARS ON THE BRAKE PADS AFTER BEING PARKED FOR AN EXTENDED TIME. THE CONTACT'S VEHICLE WAS INSPECTED PRIOR TO THE INCIDENT AND THERE WAS NO EVIDENCE OF BRAKE PROBLEMS AT THE TIME. THE CONTACT REFERENCED FORD BULLETIN # 06-22-17. *AK

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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