2013 Ford Fiesta complaints

TRANSMISSION SHUDDERS, LURCHES AND LOSS OF POWER

TRANSMISSION SLIPS, CHUGS, GRINDS, HESITATES, JERKS, FAILS TO ACCELERATE AND BOGS OUT EACH TIME BEFORE SLAMMING INTO GEAR, JERKING THE CAR FORWARD QUICKLY, THEN FAILS TO DECELERATE WHEN ENGAGING THE BREAKS CAUSING VERY NEAR REAR END WRECKS. ON HIGHWAY AT 55-65 MPH, CAR IS UNABLE TO DOWN SHIFT PROPERLY. THE VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP TIMES CLEANED AND REPLACE CLUTCH OR PROGRAMMED. STILL NOT SHIFTING PROPERLY

TRANSMISSION GRINDS, HESITATES AND HAS TROUBLE SHIFTING AT LOW SPEEDS. SOMETIMES THE TRANSMISSION HAS A SLOW REACTION TO THE PEDAL AND JOLTS FORWARD AFTER THE DELAY. IN STOP AND GO BUMPER TO BUMPER CITY TRAFFIC THIS CAN CAUSE ISSUES. I'VE HAD THE CLUTCH ASSEMBLY REPLACED TWICE BUT COULD HAVE HAD IT DONE 5 + TIMES AT LEAST. IT'S TOO MUCH TROUBLE TO CONSTANTLY HAVE TO GET IT FIXED AT THE DEALERSHIP. AFTER THE DEALERSHIP FIXED IT BOTH TIMES ITS GOOD FOR A FEW THOUSAND MILES THEN PROBLEMS START ALL OVER AGAIN.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DOOR LATCH MALFUNCTIONED AFTER OPENING AND CLOSING THE VEHICLE DOOR. THE CONTACT WAS ABLE TO TIE THE DOOR CLOSED AND DRIVE THE VEHICLE TO THE DEALER. THE TECHNICIAN CONFIRMED THAT THE MALFUNCTION WAS PART OF A RECALL; HOWEVER, ONLY ONE DOOR COULD BE REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

TRANSMISSION SLIPS, CHUGS, GRINDS, HESITATES, JERKS, FAILS TO ACCELERATE AND BOGS OUT EACH TIME BEFORE SLAMMING INTO GEAR, JERKING THE CAR FORWARD QUICKLY, THEN FAILS TO DECELERATE WHEN ENGAGING THE BREAKS CAUSING VERY NEAR REAR END WRECKS. ON HIGHWAY AT 55-65 MPH, CAR IS UNABLE TO DOWN SHIFT PROPERLY. THE VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP 5 TIMES AND I'M TOLD IT'S HOW I'M DRIVING THE VEHICLE, NOTHING IS WRONG. AFTER 5 VISITS, FORD DEALERSHIPS WILL NOT SEE THE VEHICLE. SIMPLY TELLING ME "IF I DON'T LIKE IT, TRADE IT IN". THE CAR IS WORTHLESS, AND THEREFORE "TRADING IT IN" WOULD BE THROWING MORE MONEY AWAY.

WHILE DRIVING ON THE FREEWAY, MY PASSENGER DOOR SUDDENLY SWUNG WIDE OPENED. I HAD TO PULL OVER AND THEN HOLD THE DOOR ALL THE WAY TO DEALERSHIP. THE DEALER SAID THEY WILL FIX THE PASSENGER DOOR ONLY SINCE THEY WERE NOT ALLOWED TO FIX THE REST OF THE DOORS EVEN THOUGH ALL 4 DOORS ARE IN RECALL. MY CAR HAVE BEEN WITH THE DEALER FOR THE PAST TWO WEEKS SINCE THERE IS NO PART TO FIX MY DOOR LATCH. ITS VERY UNSAFE TO DRIVE THIS CAR AND FORD DO NOT CARE ABOUT IT.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

WHEN ACCELERATING THE FIESTA LURCHES AND THEN GOES FORWARD. THE AIR CONDITIONING PUMPS OUT COOL AIR AND THEN HOT AIR OFF AND ON. THE LURCHING ISSUE HAS NOT BEEN REPAIRED AND THIS IS THE FOURTH VISIT.

WHEN AT A STOPPED POSITION AND I GO TO TAKE OFF, THE CAR WILL SHUTTER AND ALMOST WANT TO CUT OUT. IT ALMOST DOES NOT KNOW WHAT GEAR IT WANTS TO GO INTO. I AM WORRIED WITH THIS TRANSMISSION. I NEVER HAVE HAD A CAR THAT SHIFTS LIKE THIS BEFORE.

THIS IS FOLLOW-UP TO INCIDENT #10639225 (26SEP2015), AND DETAILS CONTINUED TROUBLE FROM INITIAL COMPLAINT. THE VEHICLE HAS RETURNED TO THE SHOP FOUR TIMES (CURRENTLY IN SHOP) FOR POWER-SHIFT TRANSMISSION CLUTCH SHUDDER. TWO OF THE FOUR FOUND SHUDDER TSB LOGGING 150-170 RPM LOSS BETWEEN SHIFTS (FORD CLAIMS ACCEPTABLE?), ONE FOUND/REPLACED LEAKING CV SHAFT SEAL, AND FOURTH CURRENTLY BEING DIAGNOSED. ON THE THIRD INCIDENT (ONE LISTED ABOVE), DEALERSHIP FOUND SHUDDER AND 170 RPM LOSS (STATED ON INVOICE THEY DROVE VEHICLE), BUT INVOICE SHOWS ZERO MILES DRIVEN IN-SHOP? MY FIRST QUESTION IS THIS...WHY IS ANY RPM LOSS (ABOVE 100 RPM'S) ACCEPTABLE FOR A COMPUTER CONTROLLED AUTOMATIC TRANSMISSION?? SECOND...UNDER NORMAL DRIVING CONDITIONS (WHICH THIS CAR IS DRIVEN) WHY ARE THERE CV ISSUES??? FORD HAS MULTIPLE TSB'S AND FSA'S SURROUNDING THIS TRANSMISSION YET NHTSA DOES NOTHING ABOUT IT! THIS TRANSMISSION (WITH ALL OF THE NHTSA COMPLAINTS AGAINST) CLEARLY IS A DESIGN FLAW AND A SAFETY RISK!! I REQUEST FEEDBACK ON THIS ISSUE. THANK YOU! UPDATED 9/28/15 *BF..UPDATED 01/13/15 *BF..UPDATED 05-19-16 *BF ..UPDATED 02/15/17 *BF ...UPDATED 03/15/17 *BF *CN

THE CAR STOTTERS AND I GET A SHUTTER NOISE BETWEEN 10AND30MPH. IT SCARES ME TO DEATH THAT IT IS GOING TO STOP. I HAVE HAD 4FORDS BEFORE, NEVER NEW AND VERY HIGH MILEAGE AND NEVER HAD THIS PROBLEM. FOR A NEW CAR IT ABSOLUTELY CAUSES ME MUCH ANQUISH. I HAVE HAD IT CHECKED TWICE. I ONLY HAVE 8,280 MILES ON IT AND BOUGHT IT BRAND NEW MAY, 2013. I AM 75 AND EXPECTED THIS CAR TO LAST AT LEAST 10 YEARS. WHAT CAN YOU DO?

REAR PASSENGER DOOR LATCH FAILURE. FORD DEALER HAS CAR FOR TWO WEEKS WITH NO REPAIR. RECEIVED RECALL LETTER BUT WILL NOT REPAIR DUE TO LACK OF.PARTS. I AM LEFT WITH AN UNSAFE CAR TO TRANSPORT MY CHILD.

HAD TROUBLE SHIFTING GEARS FROM A STOP POSITION. PRESENTLY IT HAS TROUBLE SHIFTING NOT ONLY IN LOW GEARS BUT ALL THE WAY UP TO 50MLS PR HR. WHEN SLOWING DOWN IT JERKS AND HESITATES. IN OCT 2014 TOOK IT BACK TO REPAIR AND WAS TOLD NEEDED NEW CLUTCH DUE TO INTERNAL OIL SEAL LEAK CONTAMINATION .NINE MONTHS LATER THE MANUFACTURER HAS STILL NEGLECTED TO REPAIR IT, I HAVE BEEN TOLD DUE TO BACKORDER OF PARTS. IT HAS ONLY 20,000K ON IT.

INCIDENT OCCURRED 3 TIMES. AT HIGHWAY SPEEDS, WITH THE CRUISE CONTROL ENGAGED, THE ENGINE MALFUNCTION WARNING CAME ON. THE CRUISE CONTROL IMMEDIATELY DISENGAGES AND THE CAR SLOWS DOWN. THIS IS DANGEROUS WHEN GOING UP HILL AT HIGHWAY SPEEDS. THERE ARE NO CODES STORED IN THE COMPUTER. THE ALARM SHOULD NOT FLAG WITHOUT STORING A CODE. SEARCHING THE INTERNET SHOWS THIS HAS BEEN A PROBLEM WITH THE FIESTA FOR MANY YEARS. DEALERS HAVE MADE THE SAME REPAIRS SEVERAL TIMES ON THE SAME VEHICLE WITH THE ERRORS REOCCURRING. THE PRIMARY CONCERN IS THE ERROR FLAGGING WITHOUT A CODE PRESENT. FORD NEEDS TO FIX THIS POOR DESIGN. IN MY CASE THE CAUSE OF THE ERROR IS LIKELY A POOR CONNECTION UNDER THE HOOD. THAT ALONE IS A PROBLEM BUT IF THE SYSTEM LOGGED THE ERROR AT LEAST IT WOULD BE EASY TO FIND. MANY PEOPLE HAVE HAD THEIR CARS REPAIRED THINKING THEY WERE OK ONLY TO HAVE IT HAPPEN AGAIN. ITS SCARY DRIVING ON THE HIGHWAY WHEN THE CAR SUDDENLY LOSES POWER.

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE AUTOMATIC TRANSMISSION SHIFTING PROBLEMS. *SMD THERE WAS A LEAK COMING FROM THE TRANSMISSION OUTPUT SHAFT SEAL. THE SHAFT SEAL AND CLUTCHES WERE REPLACED. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. *JB MA 10/5 UPDATED 10/17/2017*CN

WHILE DRIVING ON THE FREEWAY, MY BACK DOOR SUDDENLY SWUNG WIDE OPENED. MY DOG WAS IN THE BACK SEAT AND I HAD TO GRAB HER BEFORE SHE FLEW OUT. I HAD TO PULL OVER THEN HOLD THE DOOR SHUT ALL THE WAY TO THE DEALERSHIP. ONCE AT THE DEALERSHIP THEY FIXED ONE DOOR, AND SAID THEY WERE NOT ALLOWED TO FIX THE REST EVEN THOUGH ALL 4 DOORS ARE RECALLED.... MY DOG COULD HAVE DIED, AND IF IT WAS A CHILD LEANING ON THE DOOR WHEN IT OPENED THEY COULD HAVE BEEN KILLED AS WELL. FORD DOESN'T CARE THAT THIS VEHICLE IS NOT SAFE.

I WAS DRIVING ON A STREET IN MY FIESTA AND WAS AT A STOP. WHEN I PRESSED THE GAS TO GO AGAIN THE VEHICLE JERKED FORWARD MORE QUICKER THEN USUAL AND BUMPED THE CAR IN FRONT OF ME. I HAVE HAD THIS CAR IN THE SHOP 5 TIMES FOR TRANSMISSION PROBLEMS AND NO ONE IS FIXING IT. I WAS IN ANOTHER ACCIDENT RECENTLY WHEN I PRESSED THE GAS AND THE CAR DID NOT ACCELERATE WHILE I WAS TURNING IN FRONT OF TRAFFIC. I COULD HAVE BEEN KILLED, MY CAR WAS HIT DUE TO ME NOT ACCELERATING. *TR

DOOR LATCH FAILED, DOOR HAD TO BE TIED SHUT TO OPERATE.

I BOUGHT A 2013 FORD FIESTA IN APRIL AND BY JANUARY 2014 THE TRANSMISSION STARTED CHATTERING, SHUTTERING AND FEELING LIKE IT WILL STALL OR DROP OUT OF GEAR. I TOOK THE CAR TO THE FORD DEALERSHIP IN MONROE MI. ON 1/28/14 W/20829 MILES, WAS TOLD THIS IS NORMAL FOR YOUR TRANSMISSION. THEY REPROGRAMMED THE TRANS. TOOK BACK 5/21/14 AT 30282 MILES SAME PROBLEM, WAS TOLD THIS IS NORMAL FOR YOUR TRANSMISSION. THEY REPROGRAMMED THE TRANSMISSION. TOOK BACK ON 7/18/14 AT 34361 MILES SAME PROBLEM, DEALERSHIP REBUILT TRANSMISSION. TOOK BACK ON 6/24/15 AT 59048 MILES SAME PROBLEM AGAIN HAPPENING. THEY REPROGRAMMED THE TRANSMISSION. I'VE BEEN HAVING THIS ISSUE FOR OVER 40000 MILES WITH A 23000 MILE TIME AFTER THE REBUILD THAT THE PROBLEM WAS VERY SMALL OR WEAK UNTIL IT STARTED GETTING WORSE AGAIN. FORD WON'T DO ANYTHING, THEY SAY THE TRANSMISSION IS IN SPECIFICATION ACCORDING TO THE DEALERSHIP. THE DEALERSHIP DRIVES THE CAR VERY FEW MILES AND DEEMS THE CAR IN SPECIFICATION. I DRIVE 30 MILES TO WORK AND THIS PROBLEM PERSISTS DAILY, INTERMITTENTLY FROM STOP TO STOP. THIS IS A DANGEROUS FLAW IN THE TRANSMISSION BECAUSE AT TIMES WHEN TAKING OFF THE CAR LOOSES POWER FEELING LIKE ITS GOING TO STALL OR POP OUT OF GEAR.

I HAVE HAD THIS VEHICLE FOR ALMOST TWO YEARS AND AFTER ONLY 15000 MILES MY CAR HAS MADE A RATTLING NOISE. I NOTICED AS OF LATELY A JERKING/STALLING FEELING AS I ACCELERATE. I WAS CONTACTED BY A LAW OFFICE NOTIFYING ME OF TRANSMISSION ISSUES OF RATTING/JERKING/STALLING/ AND TO FILE A LAWSUIT IN ORDER TO HAVE THE TRANSMISSION REPAIRED FOR FREE OR TO GET A COMPLETELY NEW VEHICLE. I HAVE ALMOST STALLED OUT IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC IN ALL DIRECTIONS. THIS IS NOT SAFE.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 10 MPH, AN ABNORMAL RATTLING NOISE EMITTED FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,600.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND JERKED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A DEALER, AND THE COMPUTER THAT CONTROLLED THE CLUTCH WAS REPROGRAMMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

PURCHASED FIESTA USED IN DEC 2014. TOLD BY GOLF MILL DEALERSHIP NO RECALLS ON THIS VEHICLE. IN MARCH OR APRIL 2015 CLUTCH IN AUTOMATIC TRANSMISSION WAS REPLACED BECAUSE UPON ACCELERATION THE CAR HESITATED AND LURCHED FORWARD. IN MAY THE SAME ISSUE IS OCCURRING. HAD THE TIMING RESET AND THE CAR IS LURCHING AGAIN.

TOO MANY RECALLS ON THIS CAR. ONLY HAVE HAD IT FOR 7 MONTHS. THEY HAVE SENT SEVERAL RECALL SLIPS SAYING THAT DIFFERENT PARTS NEED TO BE REPLACED AND THAT SOME THINGS ARE WRONG WITH THE ENGINE AND NOW I FOUND THAT THE CAR WILL NOT CUT OFF EVEN WHEN THE KEY IS OUT OF THE IGNITION. MY DAUGHTER IS 4 MONTHS PREGNANT AND SHE HAS A 7 MONTH OLD THAT RIDES IN THE CAR AS WELL AND I WOULD HATE FOR THIS TO TURN INTO A LAW SUIT FOR HONDA AND FORD. HONDA SOLD ME THE CAR AND FORD HAS BEEN MADE AWARE OF THIS PROBLEM. I WOULD LIKE SOMEONE TO PAY ATTENTION NO MATTER HOW BUSY THEY ARE. MY GRAND KIDS ARE VERY IMPORTANT TO ME AND SO ARE MY KIDS. THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PURCHASED A 2013 FORD FIESTA IN JULY OF 2013. THE FIRST TWO WEEKS I WAS DRIVING IT, I NOTICED JERKING, LUNGING, AND SHUTTERING WHEN TRYING TO ACCELERATE FROM LOW SPEEDS OR FROM A STOPPED POSITION. SOON THEREAFTER, A METAL NOISE STARTED FROM THE ENGINE AREA. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID I HAD A PROBLEM WITH THE "CLUTCH" IN THE TRANSMISSION AND IT WOULD HAVE TO BE REPLACED. IT TOOK A WHILE (11 DAYS) TO GET THE PART IN, BUT THE WORK WAS DONE. SEVERAL WEEKS LATER THE PROBLEM STARTED AGAIN. I DROVE THE CAR AS IT WAS BECAUSE I NEEDED IT FOR MY BUSY JOB. WHEN I TRANSFERRED TO HOUSTON IN THE FALL OF 2014, I HAD IT SERVICED AGAIN AT THE LOCAL FORD DEALERSHIP BECAUSE THE PROBLEM WAS GETTING WORSE. THEY HAD MY CAR FOR 3 DAYS AND ALL THEY SAID WAS IT "NEEDED AN UPDATE." UPDATE OR NOT, THE PROBLEM WAS AND IS STILL THERE. THE LUNGING, AND MIS-SHIFTS HAVE NEVER BEEN WORSE. I PUT UP WITH IT UNTIL THIS WEEK WHEN I ACCELERATED IN HOUSTON TRAFFIC AND MY FIESTA WOULD NOT GO. I COULD HAVE CAUSED A TERRIBLE ACCIDENT AND INJURY TO MYSELF AND OTHERS DUE TO THE TRANSMISSION NOT FUNCTIONING PROPERLY. THE SHUTTERING IS SO BAD THAT IT SEEMS AS IF THE CAR'S BACK BRAKES ARE LOCKED UP AND THE CAR IS DRAGGING ITS BACK END. I HAVE A NEW APPOINTMENT ON 6/29/15 WITH THE SAME DEALERSHIP THAT DID THE "UPDATE." THIS WILL BE THE THIRD TIME I HAVE HAD A DEALERSHIP ATTEMPT TO FIX THIS PROBLEM.

AS MY FAMILY BACKED OUT OF THE DRIVEWAY TO GO SOMEWHERE, THE CAR STARTED DINGING LIKE THE DOOR WAS OPEN. I SAW IT WAS SAYING THE REAR PASSENGER SIDE DOOR WAS AJAR (I WAS SITTING BY THAT DOOR), SO I OPENED AND TRIED TO CLOSE THE DOOR. THE DOOR COULD NOT LATCH, AND NOTHING COULD GET IT TO LATCH. NOT EVEN LOCKING THE CAR WOULD MAKE THE CAR LATCH. WE OBVIOUSLY COULDN'T GO ANYWHERE IN THE CAR SINCE THE DOOR COULD FLY OPEN WHENEVER IT WANTED, SO THIS IS INSANELY CRAZY. THIS CAR HAS LESS THAN 9000 MILES ON IT, AND I CAN'T CLOSE THE DOOR, I CAN'T IMAGINE WHAT COULD HAVE HAPPENED IF A CHILD WERE IN THE BACKSEAT. THIS IS INSANELY DANGEROUS. RIGHT NOW, I HAVE A BUNGEE CORD HOLDING THE DOOR CLOSED! I'LL TAKE IT TO THE DEALER IN THE MORNING SINCE THE SERVICE DEPT IS CLOSED TODAY.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE FOR APPROXIMATELY THREE SECONDS BEFORE OPERATING AS NORMAL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.

THIS VEHICLE HAS BEEN IN FOR SERVICE FOUR TIMES FOR THE SAME ISSUE. THE ISSUE IS THE THROTTLE PEDAL SENSOR. WHILE DRIVING, THE VEHICLE WILL LOSE POWER AND THE SERVICE LIGHTS ILLUMINATE. IF IN CRUISE CONTROL, THE CRUISE CONTROL SHUTS DOWN AND THE VEHICLE LOSES POWER WITHOUT WARNING. ON THE INTERSTATE, THIS REQUIRES AN IMMEDIATE ACTION TO AVOID AN ACCIDENT. I WAS ABLE TO RESET THE CAR BY SHUTTING IT DOWN AND RESTARTING. THE REPAIRS ONLY STOPPED THE PROBLEM FOR 10-12K MILES.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO ACCELERATE AND JERKED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. MA 08/14/15 UPDATED 10/19/2017*CN

I PURCHASED THIS VEHICLE, A 2013 FORD FIESTA TITANIUM HATCHBACK ON MAY 28, 2013. I HAVE HAD NUMEROUS PROBLEMS WITH IT SINCE I PURCHASED IT, ESPECIALLY WITH THE TRANSMISSION AND NOW THE CATALYTIC CONVERTER. I JUST RECEIVED A RECALL ON THE LOCKING MECHANISMS FOR THE DOORS. THEY COULD BECOME UNLOCKED ANYTIME. THERE HAVE BEEN VARIOUS RECALLS AND UPDATES TO THE CAR. HOWEVER THEY HAVE NO PARTS AT THIS POINT TO CORRECT THE PROBLEMS. THE TRANSMISSION HAS BEEN TEMPORARILY CORRECTED BUT NO PERMANENT FIX. THERE HAS BEEN A CLUTCH ON ORDER SINCE MARCH 7, 2015 AND THE CONVERTER WAS DIAGNOSED ON MARCH 27, 2015 AND THOSE ARE NOT AVAILABLE EITHER. I DRIVE ABOUT 600 MILES A WEEK AND REALLY NEED A DEPENDABLE CAR. WHEN I GO TO PULL OUT INTO TRAFFIC THE TRANSMISSION BOGS DOWN SO I HAVE TO GIVE MYSELF AMPLE TIME TO GET OUT. I PURCHASED THIS CAR WITH THE EXPECTATIONS THAT IT WOULD GIVE ME A LONG REPAIR FREE LIFE. I DID PURCHASE AN EXTENDED WARRANTY BUT AT THE RATE IT'S GOING THE CAR WILL NOT MAKE IT THAT FAR. YOU WOULD THINK THAT FORD WOULD HAVE THE PARTS TO CORRECT THE ISSUES WITH THIS CAR. EITHER FIX IT OR REPLACE IT. FORD IS TRULY LIVING UP TO IT NAME. FIX OR REPAIR DAILY. I EVEN CALLED FORD CUSTOMER SERVICE BUT THEY HAVE NEVER CALLED ME BACK EITHER. MY DEALER HAS NO INFO EITHER. AS MUCH AS I LOVE THE CAR ITSELF I FIND MYSELF WONDERING IF I WOULD EVER PURCHASE ANOTHER FORD. IF THIS IS WHAT I GET FOR THE MONEY I PAID WHY GIVE THEM MY HARD EARNED MONEY WHEN THEY SELL ME A LEMON. THERE IS ACTUALLY

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20-35 MPH, THE VEHICLE SHUTTERED, HESITATED, AND MADE A CLANKING SOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED, FAILED TO ACCELERATE, AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TRANSMISSION CONSTANTLY JERKS, BUCKS, HESITATES, AND REVS TO HIGH RPM. MY NERVOUSNESS BEGINS WHEN GOING FROM A COMPLETE STOP TO TRYING TO CROSS FOUR LANES OF TRAFFIC. THE AUTOMATIC TRANSMISSION HESITATES, BUCKS, JERKS, WHILE PRAYING I CAN CROSS THE LANES OF TRAFFIC WITHOUT GETTING KILLED. ONCE THE TRANSMISSION KICKS INTO 3RD AND 4TH GEAR, JERKINESS STOPS AND IT BEHAVES LIKE A CAR SHOULD. APRIL 2014, FORD SERVICE CENTER FINDS A LEAK FROM BELLHOUSING. REPLACED SEALS. CLEANED THE CLUTCH. SENT ME ON MY WAY. MAY 2014 - CAR CONTINUES TO SHUDDER AND JERK. CLUTCH REPLACED. FEBRUARY 2015 - TRANSMISSION STILL CONTINUES TO BUCK, JERK, MAKE NOISES. FORD SERVICE CENTER PERFORMS REFLASH AND RELEARN ADAPTIVE. ANOTHER CLUTCH ORDERED. 2-4 WEEK BACK ORDER. MARCH 2015 - FORD SENDS FIELD ENGINEER TO INSPECT CAR (LEMON LAW). CAR PASSES ALL OF FORD'S INSPECTIONS. CAR CONTINUES TO HESITATE, JERK, AND MAKE GRINDING NOISES. MAY 6, 2015 - BRING CAR TO FORD SERVICE CENTER FOR SEVERAL RECALLS. CLUTCH FINALLY REPLACED. MAY 18, 2015 - CHECK ENGINE LIGHT GOES ON. FIESTA GOES TO FORD SERVICE - CATALYTIC CONVERTER NEEDS TO BE REPLACED (16,300 MILES) GOING TO ARBITRATION FOR LEMON LAW THIS WEEK.

ON FRIDAY MAY 22ND 2015 AT APPROX 4PM I TOOK MY FAMILY OUT FOR DINNER AND WHEN WE GOT TO THE RESTAURANT THE PASSANGER DOOR WOULD NOT CLOSE, AND IT HASN'T SINCE THEN. I LEARNED BY RESEARCHING ON LINE THAT THIS IS AN EFFECTIVE RECALL. IT HAS HAPPENED TO ME PREVIOUSLY ON THE REAR PASSANGER DOOR AS WELL WHICH IS THE DOOR WHERE MY DAUGHTER CHILD SEAT IS, SAME STORY WE WENT OURTFOR DINNER, GOT TO THE PLACE AND THE DOOR WOULD NOT WORK. IT IS VERY FRUSTATING BECAUSE WHEN YOU BUY A NEW CAR YOU EXPECT NOT TO HAVE ANY ISSUES FOR A LONG TIME. I BOUGHT THIS CAR WITH 700 MILES ON IT, AT 18K I HAD A BLOWN ENGINE THAT WAS REPLACED BY THE DEALER (WHAT AN INCONVENIENCE), THEN I HAD THE REAR PASSANGER DOOR LATCH BROKEN, RIGHT AFTER MY WARRANTY MILES (DEALERSHIP WANTED ALMOST $500 FOR THE REPLACEMENT) SO I GOT THAT FIXED SOME WHERE ELSE. NOW AT 67K THE OTHER DOOR. BEING MY ONLY CAR I HAVE, IT MAKES THINGS VERY COMPLICATED, TO ARRANGE MOVING THE FAMILY EVERY TIME THIS CAR BREAKS DOWN ITS A MISSION IMPOSSIBLE. IF MR. HENRY FORD WAS ALIVE HIS WOULD BE ASHAMED OF WHAT THESE PEOPLE ARE DOING WITH HIS BRAND. HOW IT IS POSSIBLE THAT A CAR MANUFACTURER THAT HAS EXISTED FOR OVER 100 YEARS CANNOT MAKE THINGS RIGHT THE FIRST TIME AND WE AS CONSUMERS HAVE TO PAY THE CONSEQUENCES. THEY SHOULD BE MANDATED TO REPLACE THE ENTIRE CAR BY NOW, NOT ONLY REPAIR THE FAULTY EQUIPMENT BESIDES THEY DON'T KNOW WHAT CUSTOMER SERVICE IS. I WISHED I WOULD'VE STAY WITH MY VW JETTA WHICH I OWNED FOR ALMOST THREE YEARS AND NEV

WHILE TRAVELING AT 55 MPH ON THE HIGHWAY MY FORD FIESTA STARTED TO NOT SHIFT UP OR DOWN AND SEEMED A BIT STUCK. AFTER TAKING IT TO THE DEALER THEY REPROGRAMMED THE POWERTRAIN CONTROL MODULE. ONLY A COUPLE MONTHS LATER THE CAR STARTED TO HAVING TROUBLE WITH GEAR SHIFTING AT LOW AND HIGH SPEEDS AND ALSO SEEMS TO SLIP WHEN TRYING TO SHIFT. CAR HAS REPEATEDLY COME CLOSE TO STALLING AND HAS LOST ALMOST ALL POWER AT VARIOUS TIMES. THE CAR DEALER NOW SAYS IT NEEDS A NEW CLUTCH AND IT WILL TAKE 16 WEEKS FOR IT TO ARRIVE. UNTIL THEN I AM NOT TO DRIVE IT LONG DISTANCES. VERY DANGEROUS CAR, I AM AFRAID I WILL BE HIT TRYING TO TURN BECAUSE THE ENGINE WILL LOSE POWER AT THE WRONG TIME.

EVER SINCE I BOUGHT THIS CAR BACK IN JULY OF 2013 IT HAS HAD TRANSMISSION ISSUES. IT FAILS TO ACCELERATE QUICKLY, INSTEAD JUST GRINDS GEARS AND VIOLENTLY SHAKES. FORD SUPPOSEDLY "FIXED" THIS 6 MONTHS AGO, WITH THE END RESULT BEING ACTUALLY WORSE. I WAS TOLD IT NEEDED ANOTHER PART (CLUTCH) AND HAVE BEEN WAITING 6 WEEKS FOR IT, WHICH IS HOW LONG THEY SAID IT WOULD BE. I JUST CALLED AND THEY SAID THIS IS SUCH A BIG ISSUE THAT THERE WERE 35,000 OF THESE PARTS ON BACK ORDER AND IT WOULD BE ANOTHER 12 WEEKS AT LEAST UNTIL THIS ISSUE IS FIXED. THIS IS A HUGE SAFETY CONCERN! I HAVE 2 LITTLE CHILDREN AND IF A CAR WERE TO SWERVE INTO MY LANE I WOULD NOT BE ABLE TO ACCELERATE OUT OF THE WAY. I TOLD THIS TO FORD AND WHAT THEY SAID IS THAT "THIS HASN'T HAPPENED YET" WHICH AFTER READING REPORTS ONLINE, I CAN TELL IS UNTRUE. THOUSANDS AND THOUSANDS OF COMPLAINTS HAVE BEEN FILED FOR OVER 4 YEARS. THEY DIDN'T OFFER ANY OTHER ASSISTANCE, EXCEPT TO TELL ME THAT MAYBE I SHOULD JUST TRADE IT BACK IN. I DON'T UNDERSTAND HOW THIS ISSUE HASN'T BEEN ADDRESSED YET. AND IT IS SHOCKING TO SEE HOW LITTLE FORD CARES FOR THE SAFETY OF THEIR CUSTOMERS.

UPON CLOSING REAR PASSENGER DOOR, THE DOOR LATCH BROKE AND WOULD NOT ALLOW THE DOOR TO SHUT OR THE VEHICLE TO BE SECURE. THIS OCCURRED AWAY FROM HOME AND WAS PROBLEMATIC IN THAT THE VEHICLE COULD NOT BE SECURED, LOCKED OR SHUT. WE HAD TO STRAP THE DOOR SHUT UNTIL WE COULD OBTAIN REPAIR, WHICH COST AROUND $500. *TR

TL* THE CONTACT OWNED A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY WHEN THE DRIVER CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

WHEN STARTING TO ACCELERATE THE CAR WILL BEGIN TO SHUTTER AND ACT LIKE IT WANTS TO DIE AND THEN IT WILL STOP AND CONTINUE TO SHIFT AND ACCELERATE WITHOUT A PROBLEM. THIS IS AN ONGOING PROBLEM BETWEEN SPEEDS OF 10-25 MILES PER HR. THE MOST TIME IT WILL PERFORM THESE PROBLEMS IS WHEN THE CAR HAS BEEN DRIVEN OVER AN HOUR OR IN HOT N HUMID TEMPERATURES. THE SHUTTERING AND ATTEMPTING TO DIE IS GETTING WORSE. WHEN EXAMINED BY FORD DEALERSHIP THEY DISCOVER NO PROBLEM AND SUGGESTED I LIVE WITH THE PROBLEM OR BETTER YET BABY THE CAR. IDID NOT PAY $26000 TO BABY A CAR THAT HAS A BAD TRANSMISSION. UNLESS A RELIABLE SUGGESTION IS GIVEN ME ON HOW FORD WILL FIX THE CAR I WILL CONSULT AN ATTORNEY IN THE NEAR FUTURE. *TR

AIR BAG DID NOT DEPLOY. CAR TOTAL. OTHER DRIVER PARK ALONG FREE WAY. PULLS OUT IN FORNT OF ON COMING CAR. FORD FIESTA AIR BAGS DID NOT DEPLOY. *TR

TRANSMISSION JERKS, JUMPS, HESITATES AND MAKES HORRIBLE GRINDING NOISE. TRANSMISSION WAS COMPLETELY REBUILT AT 13000 MILES, BUT WITHIN 5000 MILES IT WAS DOING THE EXACT SAME THING. I FEEL VERY UNSAFE AT TIME, ESPECIALLY IN LOW GEARS. I FEAR I WILL TURN LEFT AND THE CAR WILL STALL OR THAT IT WILL JUMP FORWARD SO HARD I MAY REAR END SOMEONE. *TR

I LEASED THIS AS MY FIRST NEW CAR. WHEN I FIRST PURCHASED IT, I LOVED IT. AS TIME WENT ON, I NOTICED THAT MY CAR WOULD START TO JERK AS I'D ACCELERATE AND THE SHIFTING WAS NEVER SMOOTH. WHEN I HAD AN OIL CHANGE, I ASKED ABOUT IT AND WAS TOLD THAT BECAUSE IT WAS CONVERTED FROM A MANUAL TO AN AUTOMATIC (LIKE ALL THE AUTOMATIC FIESTAS), IT FELT LIKE I WAS SHIFTING GEARS. I'M NOT TOO GOOD WITH CARS, SO I TRUSTED FORD. IT GOT WORSE OVER TIME AND TO THIS DAY THEY SAY THAT IT IS NORMAL. I'VE WENT IN TWICE FOR RECALLS AND SERVICES ON MY CAR. THEY STILL SAY IT'S NORMAL. THIS IS NOT NORMAL. I'VE OPTED TO LEASE ANOTHER CAR BECAUSE I AM SO UNHAPPY WITH MY FORD. I STILL HAVE IT, BUT I DON'T LIKE TO DRIVE IT. IF I HAD TO DO IT AGAIN, I WOULD NEVER LEASE A FORD. IT FEELS LIKE I'VE WASTED MY MONEY AND THEY DO NOT CARE ABOUT THEIR CUSTOMERS. *TR

I HAD ROUTINE MAINTENANCE PERFORMED AT THE DEALERSHIP ON MY 2013 FORD FIESTA ON APRIL 10, 2015. EVERYTHING PASSED INSPECTION. SHORTLY THEREAFTER, I BEGAN TO NOTICE THE VEHICLE WAS SOUNDING LOUDER. AS THE WEEKS WENT ON, IT GOT PROGRESSIVELY LOUDER, I LIKEN IT TO THE SOUND OF AN AIRPLANE ENGINE, AND IT WOULD SOMETIMES HESITATE. ON APRIL 24, 2015, WHILE RUNNING ERRANDS WITH MY WIFE AND 2 YOUNG CHILDREN, THE CAR STALLED AS WE ATTEMPTED TO PULL OUT OF A STORE PARKING LOT ONTO AN EXTREMELY BUSY ROUTE. AN SUV NARROWLY MISSED HITTING US. THE CAR FINALLY WENT INTO GEAR AND WE WERE ABLE TO PROCEED WITH CAUTION. FROM THAT POINT ON, IT HAS BEEN SHUDDERING AND THERE IS A GRINDING NOISE THAT CAN BE HEARD. I BROUGHT IT IN TO THE DEALERSHIP THE NEXT DAY. THEY SAY THEY ARE AWARE OF THIS PROBLEM OCCURRING WITH NUMEROUS FIESTA'S AND FOCUS'S, BUT CANNOT DO ANYTHING BECAUSE THE PARTS ARE UNAVAILABLE. I FEEL UNSAFE BEHIND THE WHEEL AND I FEAR MY CAR MAY BE IRREVERSIBLY DAMAGED, OR WORSE, SOMEONE MAY LOSE THEIR LIFE. *TR

CAR MAKES A GRINDING NOISE AS MILEAGE INCREASE AND DOES NOT SHIFT PROPERLY. HESITATION WHILE TRYING TO ACCELERATE, MAKES GRINDING NOISE AND STUTTER /SHUTTERING. IT ROLLS BACKWARDS ON INCLINES AND THE TRANSMISSION JERKS WHILE I AM DRIVING. IT HAS BEEN SERVICED TWICE FOR THE SAME PROBLEM AND EACH TIME I WAS TOLD THAT THIS NORMAL. CAR RUNS OKAY FOR 3000 MILES MOST OF THE TIME. I FEAR THAT I AM GOING TO REAR END SOMEONE AND THAT SOMEONE WILL REAR END ME . IT MAKES NOISE AS I TURN CORNERS.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 10 MPH AND ACCELERATING, THE VEHICLE JERK AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH TO THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED AND THE RPM NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THIS PAST SATURDAY, I OPENED MY REAR PASSENGER SIDE DOOR, AND IT TOOK A FEW ATTEMPTS TO CLOSE IT AGAIN. IT DID NOT WANT TO LATCH. I WASN'T SURE WHY IT HAPPENED, AND ALL BUT FORGOT ABOUT IT. LATER IN THE DAY, I PICKED UP SOME FRIENDS FROM THE AIRPORT, AND THE SAME THING HAPPENED. I OPENED THE DOOR TO LOAD IN A SUITCASE AND IT TOOK SEVERAL ATTEMPTS TO GET IT TO LATCH CLOSED AGAIN. THEN, ON SUNDAY, I LENT MY CAR TO MY VISITING FRIENDS, AND WHILE THEY WERE DRIVING THE DOOR POPPED OPEN. IT DID NOT FLY OPEN OR CAUSE ALARM, IT JUST CAME UNLATCHED. WHEN THEY STOPPED THE CAR THEY USED THE SEAT BELT TO HOLD THE DOOR CLOSED. THEY TEXTED ME TO LET ME KNOW WHAT WAS HAPPENING. WE DISCOVERED THAT JUST ONLY TWO DAYS EARLIER A RECALL HAD BEEN ISSUED ON THE DOOR LATCHES ON MY MAKE AND MODEL OF CAR. THE MOST FRUSTRATING PART IS THAT THE DEALERSHIP SAYS THEY ARE NOT READY TO FIX THE PROBLEM. SO FAR THEY HAVE NOT RECEIVED INSTRUCTIONS OR PARTS YET. I HAVE AN APPOINTMENT SCHEDULED ON JUNE 9TH TO ADDRESS ANOTHER RECALL ISSUE CONCERNING AN EMISSIONS PART, BUT I WAS INFORMED THAT ONLY IF THE DEALERSHIP HAD THE PARTS AND INSTRUCTIONS WOULD THEY ADDRESS MY OPEN DOOR PROBLEM. SO I WILL BE DRIVING AROUND FOR AT LEAST 5 WEEKS WITH A DOOR THAT WON'T CLOSE. THAT CAN'T BE SAFE. MEANWHILE IF THE DOOR IS NOT TIED TIGHTLY THE INTERIOR LIGHT STAYS ON. FORTUNATELY THERE WASN'T ANYONE IN THE BACK SEAT WHEN THE DOOR POPPED OPEN. *TR

DOOR LATCH ON REAR PASSENGER FAILED FOR NO APPARENT REASON. *TR

AFTER I HAD THIS CAR ABOUT 16 MONTHS AND AROUND 12000 MILES, THE TRANSMISSION STARTED TO ACT UP. IT WOULD JERK THE CAR AND THEN IT WOULDN'T ACCELERATE. THEY RESET THE COMPUTER AND CHANGED THE TRANSMISSION. IT RAN OK FOR ABOUT A MONTH OR TWO AND DRIVING ONE DAY IT FELT LIKE THE WHOLE BOTTOM DROPPED OUTTA THE CAR AND I COULDN'T GO. THEY RESET THE COMPUTER 2 MORE TIMES IN A 5 MONTH SPAN AND SAID THERE IS NOTHING ELSE TO DO BC ALL THE TESTS COME BACK WITHIN FORD SPECS. I FEEL LIKE I'LL GET KILLED ON THE HIGHWAY BECAUSE IF I TRY AND CHANGE LANES I CANT ACCELERATE TO KEEP UP WITH THE FLOW OF TRAFFIC. IN THE CITY IT JERKS ALL AROUND. IT SEEMS TO WORK BEST UNDER 25 MPH AS LONG AS I DON'T HIT THE GAS OR BRAKES. IT TAKES ALOT TO GET IT UP TO 65 MPH AND AS SOON AS YOU TAKE YOUR FOOT OFF THE GAS IT DROPS TO 45 IN SECONDS AND THEN ITS HARD TO GET GOING AGAIN. FOR A BRAND NEW CAR ITS RIDICULOUS, I'M JUST HAPPY I CAN HAND THE KEYS IN ANOTHER FEW MONTHS, IF IT DOESN'T KILL ME FIRST. *TR

WITHIN THE FIRST YEAR OF OWNING THIS CAR, THE TRANSMISSION STARTED DISPLAYING SIGNS OF DEFECTIVENESS. IT BEGAN EXHIBITING A GRINDING NOISE WHEN IN LOW GEARS. AS MILEAGE INCREASED (~12,000 MI), IT STARTED NOT SHIFTING PROPERLY WITH EITHER HESITATION, SKIPPING OR JOLTING FORWARD. NOW (~25,000MI), THE VEHICLE IS SHUTTERING AND VIBRATING IN LOW GEARS (1 & 2). IN OTHER WORDS, I FEEL LIKE I HAVE NO CONTROL OVER MY VEHICLE AND BOTH MYSELF AND OTHERS ON THE ROAD ARE IN DANGER. I HAVE BROUGHT MY CAR IN THREE TIMES FOR THE SAME PROBLEM. IT HAS BEEN REPROGRAMMED TWICE WITH THE PCM AND TCM UPDATED. THE PROBLEM HAS BEEN OCCURRING FOR 1.5 YEARS WITHOUT ANY POTENTIAL TO BE RESOLVED. I WOULD HAVE BROUGHT MY CAR IN TO GET SERVICED ADDITIONAL TIMES, BUT I WAS TOLD BY THE SERVICE TECHNICIAN THAT THERE IS NOTHING ELSE THEY CAN DO BUT RUN TESTS ON THE TRANSMISSION, THAT WILL RESULT IN THE SAME OUTCOME. MY TRANSMISSION APPARENTLY "RUNS WITHIN SPEC" BUT THERE IS SOMETHING WRONG AND THIS PROBLEM SHOULD BE A CONCERN TO ALL DRIVERS, NOT JUST OWNERS OF FORD FIESTA'S OR FOCUS', AS THEY ARE ENDANGERED JUST BEING ON THE ROAD WITH SAID VEHICLES. WHEN DRIVING MY FORD FIESTA, I FEAR THAT I AM GOING TO REAR END SOMEONE OR GET STUCK IN AN INTERSECTION BECAUSE I AM NO LONGER IN CONTROL OF MY CARS ACCELERATION. *TR

DOOR LATCH BROKE. NO LONGER WILL KEEP DOOR CLOSED. *TR