2012 Ford Fiesta complaints

I PURCHASED THIS CAR FROM A USED DEALER IN JAN. 2016 NOT KNOWING THAT THERE WAS AN ISSUE WITH THE TRANSMISSION (THEY WON'T EVEN TAKE IT BACK). THIS CAR CUTS OFF IN TRAFFIC IT HAS BEEN IN THE SHOP MORE THAN I HAVE HAD IT AND NOW THE DEALER IS REFUSING TO WORK ON IT. I HAVE ON SEVERAL OCCASIONS TRIED TO TRADE IT BUT BECAUSE OF THE TRANSMISSION ISSUE NO ONE WILL TRADE IT. I HAVE TRIED TO GET FORD TO BUY IT BACK AND THEY WON'T I DO NOT FEEL SAFE DRIVING THIS CAR THEY KNEW THERE WAS/IS AN ISSUE AND THEY ARE REFUSING TO REPAIR. I AM LEFT TO PAY FOR A CAR THAT I CAN DRIVE FOR FEAR OF IT CUTTING OFF IN TRAFFIC AND CAUSING A SERIOUS ACCIDENT AND HURTING OR KILLING ME OR SOMEONE ELSE. FORD COOPERATION IS SENDING ME TO FORD DEALERS THAT WANT TO SELL ME NEW CARS I CAN'T AFFORD I AM DISABLED WITH A LIMITED AMOUNT OF INCOME. PLEASE ANYTHING YOU CAN DO TO HELP ME WILL BE GREATLY APPRECIATED I HAVE THE SERVICE TICKETS FOR EVERY TIME IT HAS BEEN IN FOR REPAIR. THIS IS MY SECOND COMPLAINT TO YOUR ORGANIZATION AND I HAVE NOT RECEIVED A RESPONSE I COMPLAINED WHEN I FIRST GOT THE CAR.

AT APPROXIMATELY 6:30 AM ON OCTOBER 2, 2017 I LEFT FOR WORK. ABOUT 1 MILE DOWN THE ROAD I SUDDENLY LOSS POWER STEERING. I WAS TRAVELLING APPROXIMATELY 35 MPH AND WAS NEGOTIATING A CURVE AT THE TIME OF FAILURE. I FAILED TO NEGOTIATE THE CURVE AND VEERED OFF THE ROAD COMING TO A STOP BEFORE HAVING A COLLISION WITH ANY TREES. I LOOKED AT MY DASH AND THERE WAS A DIGITAL MESSAGE THAT READ POWER STEERING FAULT. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE PROBLEM PERSISTED SO I RETURNED HOME DRIVING APPROXIMATELY 15 MPH. I WAS ABOUT 1.5 MILES FROM A 9% DOWNGRADE WITH SHARP CURVES; HAD THIS FAULT HAPPENED AT THAT POINT I SURELY WOULD HAVE IMPACTED A GUARD RAIL AT BEST OR GONE OFF OVER A CLIFF AT WORST.

AT FIRST THE RADIO WOULD MAKE A LOUD POP AND THEN WOULD STOP WORKING. IF YOU SHUT CAR OFF THE RADIO WOULD COME BACK ON. IT DID THIS RANDOMLY FOR A MONTH. THE NEXT MONTH THE RADIO WOULD MAKE EAR PIERCING BURST OF SOUNDS WHILE RADIO WAS PLAYING THEN RADIO SHUT OFFF. THE EAR PIERCING SOUND WOULD LITERALLY SCARE THE BEJEEBERS OUT OF YOU. THE LOUD CRAZY BLASTS FROM THE RADIO COULD DEFINITELY CAUSE YOU TO HAVE A ACCIDENT SINCE IT JUST HAPPEN RANDOMLY AN VERY UNEXPECTEDLY. NOW MY RADIO WILL NOT COME ON AT ALL BUT THE SPEAKERS STILL MAKE NOISES WITH THE RADIO OFF EVEN WITH THE CAR OFF WITH NO KEYS IN THE CAR. IT HAS CAME ON SO MUCH IT IS RUNNING MY BATTERY DOWN. TODAY I PULLED THE RADIO FUSE TO HOPEFULLY KEEP MY BATTERY FROM DIEING. THE RADIO NOISES HAPPEN AT ALL TIMES DRIVING, STATIONARY AND WHILE CAR WAS TURNED OFF.

THIS VEHICLE HAS HAD THE DOOR LATCH QUIT WORKING ON 3 OF 4 DOORS. LAST YEAR THE DRIVERS SIDE DOOR LATCH RELEASED WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. THIS PAST WEEK THE LATCH ON THE LEFT PASSENGER DOOR QUIT WORKING. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND I ALSO CALLED FORD MOTOR COMPANY AND THEY STATED THIS VIN ISN'T CURRENTLY LISTED AS PART OF THEIR DOOR LATCH RECALL. THIS VEHICLE WAS BUILT IN THE CUAUTITLN ASSEMBLY PLANT WHICH ACCORDING TO FORD MEDIA CENTER IS THE PLANT RESPONSIBLE FOR FAULTY DOOR LATCHES.

DOOR LATCH HAS BECOME WEAK AND IT IS NOT PROPERLY WORKING CAUSING THE DOOR TO SWING OPEN AND NEVER SHUTTING

I PURCHASED THE VEHICLE PRE-OWNED, 55,000 MILES. THE CAR DROVE FINE FOR 3 WEEKS AND AFTER THAT WOULD SHUDDER WHEN SPEEDING UP. NOW JUST THREE DAYS AGO, ONJULY 1, 2017, MY VEHICLE WOULD NOT START AT ALL. THE ALTERNATOR STILL HAS POWER AND WE HAVE CHECKED RELAYS AND FUSES AND JUMPED THE BATTERY BUT THE CAR STILL WILL NOT START AT ALL. I TURN THE KEY AND IT MAKES A CLICKING NOISE IN MY INSTRUMENT PANEL AND THE NEEDLES ON THE PANEL START FLICKERING. I WAS ABLE TO START IT ONCE BUT THE VEHICLE SHOWED THAT THERE WAS AN ENGINE MALFUNCTION TO SERVICE NOW.

FORD FIESTA, 2012 ARE NOT WORTH ANYONE'S MONEY. THE MOMENT I GOT IT, THE A/C WOULD NOT BLOW ANYTHING OUT, MY CAR WOULD STOP AT STOP SIGNS AND IN THE MIDDLE OF THE ROAD WHEN NOT IN MOTION AND TRYING TO PASS TRAFFIC, WHICH IS COMPLETELY LIFE THREATENING. IT HAS A BUNCH OF ELECTRICAL ISSUES AND WILL START FLASHING (THE WARNING SIGNS) AND THEN STOP RANDOMLY. IT IS JERKING AT ALMOST ALL TIMES AND SHUTS OFF A TON, I HAVE GOTTEN IT CHECKED MULTIPLE TIMES AND SPENT MORE THAN I CAN AFFORD. THIS VEHICLE IS RIDICULOUS AND I INTEND TO TELL EVERYONE I KNOW!!! I AM ALWAYS SCARED WHEN DRIVING MY OWN CAR THAT I SPENT THOUSANDS ON, FORD NEEDS TO FIGURE THIS OUT

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE TRANSMISSION MALFUNCTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN FORD OF VENTURA, CA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CONTACT NHTSA TO FILE A COMPLAINT AND HAVE HER VIN INCLUDED IN THE RECALL. THE VIN AND FAILURE MILAGE WERE NOT AVAILABLE.

SIDE DOOR WILL NOT LATCH

WHEN IT RAINS THE DOORS OR WINDOWS LEAKS AND THE INSIDE GETS MOLD ALL OVER. I HAD THE DOOR LATCHES FIXED BECAUSE WHEN I TRIED TO SHUT THE REAR PASSENGER WOULD NOT SHUT, OPENED UP WHEN I WAS ABOUT THREE BLOCKS FROM MY HOUSE ALREADY AND I HAVE TAKEP IT IN FOR THE TRANSMISSION TWICE. THE CLUTCH DOESN'T SHIFT WHEN IT SUPPOSED TO, WHEN AT LIGHTS AND STOP SIGNS.

THE TRANSMISSION JERKS UPON ACCELERATION. THE GEARS DO NOT CHANGE SMOOTHLY . IT IS A SAFETY HAZARD ON THE FREEWAY AS THE CAR WILL NOT GET UP TO SPEED AS IT SHOULD. THIS STARTED ALMOST IMMEDIATELY WHEN WE BOUGHT THE CAR. WE TOOK IT TO THE FORD DEALER. THE INTERNAL CLUTCH HAS BEEN CHANGED OUT 3 TIMES AT FORD OF KIRKLAND IN KIRKLAND, WA. THE CAR WAS PURCHASED AT HARRIS FORD LYNWOOD, WA. FORD SHOULD TAKE RESPONSIBILITY FOR THIS AND EITHER REPLACE THE CAR OR COME UP WITH A PERMANENT FIX. I SEE THERE IS A LAWSUIT ALREADY FILED AGAINST FORD IN CA. WE OF COURSE OWE WAY MORE THAN IT IS WORTH

I TRADED MY CUBE FOR FIESTA. THERE ARE TWO RECALLS I FOUND THE ATTACHED IN THE GLOVE COMPARTMENT. I TOOK IT TO SLOAN FORD. THEY TOLD ME IF IT DOESN'T MEET THE SPECIFICATIONS OF A RECALL THEY WON'T DO THE REPAIR WORK. TUES THEY PROVIDED A SHUTTLE SERVICE. I NEED THE CAR TO WORK. THE CAR WON'T KICK IN FROM STOP TO START. IT'S A CONCERN TO ME AT A STOP LIGHT. THE WINDOW COVER IN PASSENGER SIDE DOG CHEWED ON THE HANDLE WON'T GET REPLACED. ALSO THE WINDOW SWITCH ON FRONT PASSENDER WON'T CLOSE. I'M CONCERNED, I WANT TO KEEP THE CAR, BUT I CAN'T HAVE IT STALL OUT ON ME. I WAS TOLD BY THE DEALERSHIP THEY'D GIVE FREE REPAIR AND LOANER CAR. I GOT IT FROM ROBERTS HONDA IN DOWNINGTOWN, AND HAVE AN APPOINTMENT SLOAN FORD. IT LOOKS LIKE PRIOR OWNER HAD IT LOOKED AT DIDN'T BRING IT IN FOR THE REPAIR. I ALSO WASN'T GIVEN A SECOND KEY TO THE CAR. KINDLY HELP. IT NEEDS TO KICK IN.. THERE'S A TRANSMISSION SHUTTER AND CLUTCH REPAIR JOB. I WANT TO BE SAFE IN THE CAR. SERVICE ADVISOR SOUNDED LIKE HE DIDN'T WANT TO DO THE WORK. I NEED THE INFORMATION ON THE WARRANTY 3YR/36000 CAN'T GET IT. IF I'M AT A LIGHT AND STARTING UP, IT FEELS LIKE A MACHINE GUN RIFLE.... THE CAT LIGHT CAME ON ONE TIME ON DASH TOO. THE STRINK TO HOLD UP THE TRUNK LIFT WAS GIVEN WITH DUCT TAPE ON IT.

LOST POWER WHILE DRIVING, PROBLEM OCCURRED 4 TIMES IN THE SPAN OF DRIVING 10 MILES, STRUGGLED TO GET HOME. OCCURRED WHILE ON FREEWAY, AT RED LIGHT, AND HIGH SPEED OR SLOW SPEED DID NOT MATTER. CAR WOULD DING THE ALERT SOUND, SEVERAL WARNING LIGHTS WOULD FLASH, AND I WOULD BE IMMEDIATELY BE FORCED TO COAST TO THE SIDE OF ROAD EACH TIME. THREE INSTANCES POSED SERIOUS RISK TO OTHERS AS MY CAR LOST MOMENTUM BEFORE SAFELY MAKING IT OFF THE ROAD, AND OTHER CARS HAD TO MOVE AROUND MY CAR. PROBLEM MATCHES THE MANUFACTURER COMMUNICATION BELOW FROM 2015, WHICH MEANS THIS HAS BEEN A LONG TERM DESIGN FLAW. THIS NEEDS TO BE MARKED AS A SAFETY RECALL. NHTSA ID NUMBER: 10058725 MANUFACTURER COMMUNICATION NUMBER: SB-15B22 SUMMARY ON CERTAIN VEHICLES, TRANSMISSION CONTROL MODULE (TCM) HAD DEVELOPED ELECTRICAL CIRCUIT FAILURES, RESULTING IN AN INTERMITTENT TRANSMISSION ENGAGEMENT LOSS WHILE DRIVING OR A LACK OF POWER OR NO START AND SOFTWARE NEEDS TO BE REPLACED

DOOR LATCH STOPPED WORKING ENTIRELY WHILE CAR WAS IN PARK WITH NO HARSH HANDLING OF THE DOOR WHATSOEVER. DOOR WAS BEING CLOSED GENTLY WHEN IT BOUNCED BACK WHICH IS WHEN WE REALIZED THAT IT WAS NOT LATCHING OR CLOSING AT ALL. CAR WAS IN PARK AND TURNED OFF. I BELIEVE THE DOOR LATCH WAS FAULTY, AND THERE MIGHT BE MECHANICS THAT ARE NOT WORKING FOR THE LATCH.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER, LACK OF ACCELERATION, AND SHUDDERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES AND THE CLUTCH WAS REPLACED FOUR TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

WHILE DRIVING MY CAR UP AN INCLINED THE CAR IDLE UP SO LOUD AND DID NOT ALLOW ME TO ACCELERATE ONCE THE CAR WAS LEVEL TO GET OUT OF TRAFFIC. I BEEN HAVING PROBLEM WITH THIS CAR FOR SO LONG. THE MANAGER TOLD ME THAT'S THE WAY THE CAR DRIVE IT NEW. I KEPT TALKING THIS CAR BACK LIKE EVERY MONTH SOMETHING ELSE WOULD HAPPEN. THE LATCH ON THE DRIVER SIDE, WATER LEAK ON THE PASSENGERS SIDE, WATER LEAK IN THE TRUNK WERE IT STARTED TO MOLD. TRUNK LATCH HARD TO OPEN. TOOK IT TO FORD IN JOLIET NOT HELPFUL AT ALL. THEY TEST DROVE THE CAR AND SAID IT'S FINE. THEN ALL OF A SUDDEN A RECALL ON THE TRANSMISSION LIFE TIME WARRANTY. I'M HERE AGAIN TO GET THE TRUNK FIXED WATER STILL GETS IN IT. THE KEY REMOTE IS NOT WORKING.

LEFT REAR DOOR LATCH FAILED, ALLOWING THE DOOR TO OPEN WHILE THE VEHICLE WAS BEING OPERATED. THE LATCH MECHANISM IS INOPERATIVE NOW AND THE DOOR MUST BE HELD CLOSED USING CARGO STRAPS THROUGH THE OPEN WINDOW AND OVER THE ROOF AND BACK THROUGH THE PASSENGER SIDE WINDOW FRAME. I CONTACTED FORD ABOUT THIS ISSUE ADVISING THEM THAT THE 2012 FIESTA HAS A RECALL REGARDING THIS ISSUE BUT WAS TOLD BY SERVICE ADVISOR GARY DAVIS @ NORTH CENTRAL FORD 972-231-3491 THAT THE EXISTING RECALL DOES NOT APPLY TO OUR VEHICLE AND THAT I SHOULD COME IN TO GET AN ESTIMATE FOR REPAIRING THE VEHICLE.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 45 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT THOUGHT THAT SHE HAD NOT LOCKED THE DOOR CORRECTLY, BUT THE FAILURE OCCURRED AGAIN. WHILE DRIVING 45 MPH, THE FRONT AND REAR PASSENGER SIDE DOORS OPENED WITHOUT WARNING THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT WAS NOT EXPERIENCING A FAILURE WITH THE VEHICLE UNTIL THE TRANSMISSION CONTROL MODULE WAS REPLACED PER A MANUFACTURER RECALL. SHORTLY AFTER THE DEALER'S REPAIR, THE VEHICLE FAILED TO FUNCTION PROPERLY. THE DEALER INDICATED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE OPERATING THE VEHICLE ON 04/18/2017, THE REAR PASSENGER DOOR OF THE VEHICLE INADVERTENTLY OPENED WHILE THE VEHICLE WAS IN MOTION. I RECEIVED SAFETY RECALL NOTICE 15S16 ON JANUARY 2016 REGARDING THIS ISSUE THAT STATED: "IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES IN THE VEHICLE TO BREAK, PREVENTING THE DOOR FROM LATCHING". THIS IS EXACTLY WHAT OCCURRED TO ME TODAY ON 04/18. SHORTLY AFTER RECEIVING THE RECALL NOTICE, I CONTACTED A FORD DEALERSHIP IN THE KANSAS CITY METRO AREA WHERE I WAS LIVING AND THEY STATED THAT PARTS WERE SO BACK ORDERED AND "TO TRY AGAIN IN A FEW MONTHS". AS LIFE MOVED ON, I PUT THIS ON THE BACKBURNER AND RELOCATED TO OMAHA, NE FOR A NEW JOB. TODAY I BROUGHT THE VEHICLE IN REGARDING THIS CONCERN AND THEY APPEAR TO BE REPLACING THE FAILURE OF THE LATCHING MECHANISM, BUT DID NOT HAVE PARTS IN STOCK AND DID NOT OFFER A RENTAL VEHICLE WHILE MY VEHICLE WAS UNDER REPAIR AS THE WARRANTY NOTICE IMPLIES. I SHARE THIS COMPLAINT BECAUSE I AM HIGHLY CONCERNED FOR THE SAFETY OF OTHERS THAT DO NOT RESOLVE THIS PROBLEM. I WAS FORTUNATE ENOUGH THAT THE FAILURE OF MY DOOR LATCH TODAY DID NOT INJURE ANOTHER MOTORIST OR CAUSE INJURY, BUT I CAN GUARANTEE YOU IT MADE ME QUESTION THE RELIABILITY AND SAFETY OF MY VEHICLE WHICH IN WHICH I THOUGHT I COULD PLACE MY TRUST. IF ANYONE ELSE IS AFFECTED BY THIS MULTI-MILLION VEHICLE RECALL, PLEASE DO NOT DELAY OR ALLOW FORD DEALERSHIPS TO STALL ON REPAIRING THIS CRITICAL FAILURE THAT COUL

THIS IS THE SECOND DOOR LATCH I HAVE HAD TO REPLACE IN TWO YEARS. I HAD ALL OF THE DOOR LATCHES REPLACED IN SEP 2015 ACCORDING TO THE RECALL FROM FORD. THE FRONT PASSENGER DOOR LATCH FAILED TO LATCH AGAIN ON 4/8/2017. THE DEALER AND FORD ARE CLAIMING THERE IS NO RECALL FOR THIS LATCH AND I WILL NEED TO PAY FOR THE NEW LATCH REPLACEMENT. THEY STATED THAT I HAVE ALREADY HAD THE RECALL TAKEN CARE AND THEY REPAIRED THE DOOR LATCH, THE SECOND TIME IT HAS BROKEN I AM REQUIRED TO PAY FOR THE PARTS AND LABOR. THE VEHICLE WAS STATIONARY AND IN THE DRIVEWAY WHEN THE DOOR LATCH PROBLEM OCCURRED. I HAD TO TIE THE DOOR SHUT AND TAKE IT TO THE DEALER.

MY MOTHER BORROWED MY CAR AND WENT TO PICK UP PET FOOD ABOUT 15 MINUTES AWAY FROM OUR HOME. SHE CAME OUT OF PET STORE AND OPENED REAR PASSENGER SIDE DOOR,LOADED THE ITEMS THEN WENT TO CLOSE DOOR. MY MOTHER SAID THE DOOR JUST BANGED BACK OPEN. SHE TRIED SEVERAL ATTEMPTS TO CLOSE THE DOOR. SHE CALLED ME IN A PANIC,STATING THE MY CAR DOOR WOULDN'T CLOSE. I TOLD HER TO GO INTO THE DOLLAR TREE AND GET SOME ROPE OR BUNGEE CORD. SHE CALLED ME BACK,AND WAS STILL IN DISTRESS THAT SHE COULDN'T DRIVE THE CAR HOME. I ASKED HER WHY,SHE SAID THAT THE INTERIOR LIGHTS STAYED ON,AND SHE WOULDN'T BE ABLE TO SEE. IT WAS 8:30 AT NIGHT ON JANUARY 11TH,2017. I HAVE HAD SEVERAL PEOPLE LOOK AT THE DOOR,AND SAID THAT IT LOOKS LIKE THE SPRING CAME OUT. I'VE BEEN DRIVING AROUND WITH THE DOOR RATCHET STRAPPED SINCE THE INCIDENT HAPPENED. I'M NOT IN A POSITION TO FIX THE DOOR,AS I AM UNEMPLOYED. I HAVE HAD THIS VEHICLE FOR 3YEARS NOW,AND I'VE HAD NOTHING BUT PROBLEMS WITH IT. FAN BELT,TRANSMISSION,TIRES AND NOW DOOR. THE CUAR WAS STATIONARY AND HAS HAD NO ACCIDENTS

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT LOW SPEEDS OR ACCELERATING FROM A STOP, THE VEHICLE VIOLENTLY SHUTTERED AND STALLED. THE SERVICE ENGINE AND CHANGE OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC ON SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

WHEN ACCELERATING FROM A STOP THE TRANSMISSION ACTS AS IF IT IS GOING TO STALL WE BOUGHT THIS VEHICLE NEW AND HAVE TAKEN IT IN FOR REPAIR 3 TIMES

I PURCHASED A FORD FIESTA THAT HAS A FACTORY DEFECTED TRANSMISSION, FORD REFUSES TO RECALL ALL VEHICLES WITH THIS FAULTY DESIGNED TRANSMISSION BUT ONLY TO EXTEND A WARRANTY UNTIL 100K . THIS IS TO REPLACE PARTS AND RESET COMPUTER WHICH HAS NOT WORKED AND RIGHTLY SO AS THE FAULTY DESIGN OF THE TRANSMISSION IS THE PROBLEM AND THE WHOLE TRANSMISSION NEEDS TO BE REPLACED. THE TRANSMISSION SHUDDERS AND HESITATES THEN VERY SLOWLY ACCELERATES WHEN PULLING OUT INTO TRAFFIC. THIS IS A SAFETY ISSUE AS YOU ARE LEFT IN THE MIDDLE OF THE ROAD WITH THE TRANSMISSION SHUDDERING,HESITATING AND THEN EVENTUAL SLOWLY MOVING FORWARD WITH TRAFFIC HEADING TOWARDS YOU. YOU CAN NOT PULL OUT INTO TRAFFIC SAFELY ON ANY ROADS OR HIGHWAYS. ONCE IN THE LANE STILL THE TRANSMISSION DOES NOT ACCELERATE WHILE THIS SHUDDERING AND HESITATION IS GOING ON AND THEN EVENTUALLY, THE VEHICLE SLOWLY ACCELERATES BUT WILL JUMP FORWARD AS IT IS TRYING TO ACCELERATE. I HAVE HAD CLOSE CALLS WITH ACCIDENTS PEOPLE SWERVING AROUND ME TO OTHER LANES TO AVOID HITTING ME. FORD HAS PRODUCED A PRODUCT WITH KNOWN SAFETY ISSUES AND REFUSES TO RECALL THEM AND DO THE RIGHT THING BY THEIR CUSTOMERS AND THE CUSTOMERS SAFETY.

YES WHEN I TURN ON MY CAR IT MAKES A LITTLE NOISE ON THE ENGINE. AND ALSO WHEN I DRIVING THE CAR IT MAKES IT LOUDER AND THE TRANSMISSION SLIPPED ON THE FIRST GEAR IT DOESN'T RUN PROPERLY AT ALL... CAUSE I HAVE OTHER CAR AND IT RUNS REAL GOOD NO PROBLEMS AT ALL.. WELL THANKS I HOPE THEY WILL HELP ME

MANUAL TRANSMISSION : GOES IN AND OUT OF GEAR WHILE DRIVING ON ITS OWN. CLUTCH PEDDLE BECOMES LOOSE AND UNABLE TO PLACE CAR INTO GEAR. AFTER MANY ATTEMPTS IF FINALLY GOES INTO GEAR AND RETURNS TO NORMAL USE. NORMAL USAGE LASTS FOR A FEW DAYS THEN THE PROBLEM RETURNS. ENGINE LITE TURNS ON AND OFF AT ALL TIMES. HAVE TAKEN IT IN TO BE CHECKED OUT AND AM INFORMED "THERE IS NOTHING WRONG WITH IT." *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ABRUPTLY STOPPED WITHOUT WARNING. IN ADDITION, THE POWER TRAIN FAILED AND THE CONTACT WAS UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR. THE DEALER DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

AIRBAG DOES NOT WORK. LEFT REAR DOOR LATCH BROKE FOR NO REASON. BRAKES ARE NOT GOOD. AIR CONDITIONER IS FAILING.

WHEN I PURCHASED THE CAR IT HAS A REALLY BAD HESITATION WHENEVER IT SWITCHED GEARS. I TOOK IT BACK THE VERY NEXT DAY AND IT WAS SUPPOSEDLY FIXED. HOWEVER WHEN I GOT THE CAR BACK I WAS TOLD THAT THE SHUTTER WOULD NEVER GO AWAY BECAUSE THAT'S HOW THE CAR WAS SUPPOSED TO FUNCTION. LATELY THIS IS THE THIRD TIME I HAVE HAD TO TAKE THE CAR BACK SINCE FEB 2016. THIS LAST TIME I WAS LEAVING FROM MY DRIVEWAY ONTO THE MAIN ROAD. WHEN I SWITCHED GEARS FROM REVERSE TO DRIVE AND PRESS THE GAS THE CAR WOULD NOT ACCELERATE. THERE WERE CARS BEHIND ME WHO HAD TO SLAM ON BRAKES WHEN THEY REALIZE I WAS NOT MOVING ANYMORE. I COULD'VE BEEN HIT AND INJURED REALLY BADLY. WHILE EVENTUALLY THE VEHICLE DID PICK UP IT HAS HAPPENED SEVERAL TIMES. THE LAG IN THE CAR WHEN YOU HIT THE GAS, THE HORRIBLE JERK, THE SHUTTER, AND THE VIOLENT SHAKING COULD PUT MY CHILDREN AND I LIVES' AT STAKE.

I HAVE HAD MY 2012 FORD FIESTA SES SINCE SEPTEMBER 2011. MY VEHICLE WAS INVOLVED IN A TRANSMISSION RECALL AWHILE BACK AND EVER SINCE IT HAS HAD CONSTANT TRANSMISSION ISSUES TO INCLUDE JERKY SHIFTING, SLUGGISH ACCELERATION, FAILURE TO SHIFT GEARS, TRANSMISSION FAILURE MESSAGE APPEARING ON THE RADIO SCREEN AND ALL CONSTANT JERKING WHEN DRIVING COMING FROM THE TRANSMISSION. I HAVE HAD IT LOOKED AT BEFORE WITH BEING TOLD IT WAS OPERATING AS IT SHOULD. IF THIS IS HOW IT'S SUPPOSED TO OPERATE, I WILL NEVER PURCHASE ANOTHER FORD.

MY FIESTA WILL NOT SHIFT PAST SECOND GEAR. I HAVE TO LIGHTLY PRESS THE PEDAL FOR IT TO MOVE AT ALL, IF IT IS PRESSED TOO HARD IT WON'T SHIFT OUT OF FIRST. I AM AT 70,900 MILES. I AM CURRENTLY WAITING ON THE TOW TRUCK, HOPING THE ISSUE IS COVERED BY THE WARRANTY EXTENSION.

METAL FATIGUE IN LUG NUTS AS MY WIFE AND I WERE GETTING READ TO PULL ON TO THE DALLAS NORTH TOLLWAY (SPEED LIMIT 70 MPH) ON 11/23/16, ANOTHER MOTORIST DESPERATELY FLAGGED US DOWN AND YELLED YOUR TIRE IS FALLING OFF. THE TIRES WERE ROTATED THE FRIDAY BEFORE (11/18/16) AT STANLEY POINT FORD. UPON STOPPING, THREE OF THE FOUR LUG NUTS WERE LOOSE. I HAD THE CAR TOWED TO STANLEY POINT FORD AND THE SERVICE MANAGER REPORTED BACK TO ME THAT THOSE THREE LUG NUTS WERE STRETCHED AND WORN. HE ALSO FOUND TWO OTHERS ON THE CAR IN THE SAME SHAPE. THEY REPLACED ALL 16 LUG NUTS ON THE CAR. (SEE ATTACHED)

TRANSMISSION , KEEPS ON SHAKING A LOT WHEN IN DRIVE AND TAKING OFF , AT TIMES IT STOPS AND DOES NOT GO FORWARD ,FOR 2 OR 3 SECONDS ON THE ROAD, WHEN THE SEEMS TO SHIFT TO ANOTHER GEAR , IT SHAKES AND IT SEEMS IT DOES NOT MOVE FORWARD IN THE MIDDLE OF A INTERSECTION,I HAVE ALREADY HAVE TAKEN TO FORD DEALER SEVERAL TIMES FOR REPAIRS AND NOW I NEED TO TAKE IT IN AGAIN AFTER THANKSGIVING, I HAVE ALREADY SPOKE TO SOMEONE AT THE DEALER TO SEE IF THEY CAN REPLACE THE TRANSMISSION, THEY SAID NO , GAS MILEAGE IS BAD FOR A SMALL CAR, GETTING TIRED OF IT, IF I TRADE IT IN FOR ANOTHER VEHICLE , I WILL NOT GET A GOOD DEAL BECAUSE THE TRANSMISSION IS BAD, IT IS A SAFETY HAZARD

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS UPHILL, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE MOVED VERY SLOWLY. ALSO, WHEN PARKED ON A HILL, THE VEHICLE WOULD ROLL BACKWARDS WITHOUT WARNING. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN A RECALL AND THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

MY WIFE AND I HAVE CONSISTENTLY HAD ISSUES DEALING WITH THE TRANSMISSION OF OUR 2012 FORD FIESTA SE. THE TRANSMISSION FAILS TO PROPERLY ACCELERATE ON A REGULAR BASIS. SPECIFICALLY SWITCHING BETWEEN 1 AND 2 GEAR WHICH IS VERY IMPORTANT WHEN IT COMES TO ACCELERATING. ALSO, DECELERATING HAS BEEN AN ISSUE WITH THE GEARS NOT WANTING TO PROPERLY SHIFT DOWN. THIS IS AFFECTING MY ABILITY TO STOP THE CAR. THE CAR WAS TAKEN TO THE DEALERSHIP ON 11-9-16 WHERE THE TRANSMISSION CONTROL MODULE HAD A RECALL AND WAS SUPPOSED TO BE REPROGRAMMED/REPLACED. THE CAR IS STILL CONTINUOUSLY FAILING TO SHIFT PROPERLY AND IS ALMOST AS IF THE CAR IS GOING TO STALL. LASTLY, THERE HAS BEEN MULTIPLE OCCASIONS WHERE THE CAR WOULD NOT CRANK/TURN OVER. I HAVE READ MANY INSTANCES OF OTHER FORD FIESTAS USERS CARS NOT STARTING PROPERLY EITHER.

THE CAR JERKS AND HESITATES ON ACCELERATION THE CLUTCH ON THE TRANSMISSION HAS BEEN REPLACED 6 TIMES AND HAS YET TO FIX THE PROBLEM SINCE I BOUGHT IT USED IN 2013 FORD WILL NOT HELP US TRADE IN THE CAR EVEN THOUGH I WAS LIED TO MANY TIMES ABOUT HOW IT IS A CAR THAT IS ONLY SUPPOSED TO BE DRIVEN BY ONE PERSON AND SO ON AND SO ON BUT IF THAT IS TRUE HOW COULD THE SALE THE CAR USED PLUS NOT TELL THE CONSUMER THIS BEFORE SOMEONE BUYS IT THEY ALSO SAID IT IS PASSED THE LEMON LAW TIME SO I GUESS WE ARE STUCK WITH THIS DANGEROUS CAR WITH MY KIDS JUST LIKE IN OTHER BAD COMPANY THEY WAIT TILL SOMEONE GETS IN A WRECK AND DIES BEFORE THEY HELP ANYONE TRULY ASHAME.

JERKS AND SHUDDERS WHEN ACCELERATING CONSTANTLY - ON HIGHWAYS AND CITY STREETS. TRANSMISSION MAKES A GRINDING NOISE WHEN DRIVING. SOMETIMES WILL TAKE A FEW SECONDS TO ACCELERATE AT ALL - THIS IS VERY DANGEROUS ON HIGHWAYS BECAUSE THE CAR WILL GET "STUCK" AND NOT ACCELERATE. *TR

RADIO SPEAKERS STARTED CUTTING OUT AND MAKING POPPING/CRACKLING NOISES FOR WEEKS, EVEN IF THE CAR WAS TURNED OFF OR IF THE VOLUME WAS TURNED DOWN, THEN THE RADIO DIED COMPLETELY. I HAVE SEEN MANY OTHER COMPLAINTS FROM OTHER PEOPLE WITH THE SAME PROBLEM. DEALERSHIP SAID I WOULD HAVE TO REPLACE THE ENTIRE RADIO FOR $400, BUT APPARENTLY THIS IS A COMMON OCCURRENCE IN THESE CARS.

TIE RODS AND SWAY BARS WORE OUT AT 32K MILES AND 5 YEARS ,1 MONTH, AS DID ORIGINAL TIRES.. EXPECTED LONGER WEAR THAN THIS ON SUCH A NEW CAR, AS I HAVE GONE > 100K ON MY PREVIOUS SMALL FORD SUSPENSIONS UNTOUCHED. DEALER WANTED >$1100 TO REPAIR., SO I WENT TO NAPA AFTER MARKET PARTS WITH LIFETIME WARRANTEE TO FIX.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED, BUT RESTARTED IMMEDIATELY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE CLUTCH WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE HAD AN AUTOMATIC TRANSMISSION. THE FAILURE RECURRED TWICE AND THE CLUTCH WAS REPLACED AGAIN. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

I BOUGHT MY 2012 FORD FIESTA IN 9/2015 WITH APPROX.16,000 MILES ON IT. SINCE I PURCHASED THE CAR, IT HAS BEEN IN THE SHOP 5 TIMES (ONE OF WHICH FOR 26 DAYS). #1 WAS DUE TO THE DOOR LATCH. MY 10YR OLD WAS SITTING IN THE BACKSEAT WHEN THE RIGHT SIDE DOOR SWUNG OPEN WHILE I WAS MAKING A TURN. #2 WAS DUE TO THE TRANSMISSION. THE CAR WAS HAVING TROUBLE SHIFTING GEARS & BEGAN SHAKING, THEN THE LIGHTS INSIDE & OUT STARTED BLINKING AND THE CAR COMPLETELY SHUT OFF WHILE I WAS DRIVING DOWN THE HIGHWAY. #3 WAS FOR THE TRANSMISSION AGAIN, WHICH LOCKED UP WHILE I WAS DRIVING DOWN I75 IN NAPLES THE EVENING OF 12/28/2015. THE CAR COMPLETELY LOCKED UP AND HAD TO BE TOWED IN THE MIDDLE OF THE NIGHT. #4 THE TRANSMISSION AGAIN. WHILE DRIVING NORTH ON I75 THE CAR STARTED MAKING A STRANGE WHINNY NOISE THEN SHORTLY AFTER LOCKED UP WHILE I WAS STILL DRIVING. THAT TIME I BARELY MADE IT OFF TO THE SIDE OF THE HIGHWAY. CAR WAS TOWED AGAIN TO DEALERSHIP. #5 TRANSMISSION...AGAIN. WHILE DRIVING AT 11:30PM AT NIGHT 8/2016 CAR LIGHTS STARTED BLINKING ON & OFF AND THEN THE CAR COMPLETELY SHUT OFF WHILE I WAS DRIVING. MANAGED TO BE ABLE TO TURN IT ON AGAIN AND DRIVE IT TO THE DEALERSHIP...WHERE IT STAYED FOR 26 STRAIGHT DAYS. TOMORROW WILL BE #6...DUE TO TRANSMISSION PROBLEMS...AGAIN. CAR IS MAKING WHINNY NOISES AGAIN, SHAKING AND HAVING TROUBLE SHIFTING GEARS, TEMPERATURE LIGHT IS COMING ON AND A/C IS NOT COOLING ANYMORE. TOMORROW I'LL BE GETTING AN ATTORNEY AS WELL. *TR

THE VEHICLE SHUTTERS, HESITATES UPON ACCELERATION AND ALSO LURCHES YOU INTO TRAFFIC. YOU CAN HARDLY CONTROL THE VEHICLE. TERRIFYING TO DRIVE. THIS IS A RECURING ISSUE THAT TYPICALLY HAPPENS AT INTERSECTIONS.

CAR STALLS WHEN DRIVING, USUALLY WHEN FOOT IS TAKEN OFF GAS PEDAL, IE WHEN COMING TO A STOP. THOUGHT IT WAS BECAUSE OF A FAULT WITH THE AC COMPRESSOR (WHICH HAS BEEN A PROBLEM SINCE THE CAR WAS NEW). COMPRESSOR WAS REPLACED IN JULY AND CAR WAS STILL STALLING SO RETURNED TO DEALER ON 9/16/16 AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY FAILING. WAS TOLD IT WAS AN 'UNCOMMON' ISSUE. DID RESEARCH AND FOUND THE 'CUSTOMER SATISFACTION" (RECALL) OF OVER A MILLION FORD VEHICLES FOR THIS ISSUE, BUT OF COURSE NOT ANY FIESTA'S. HAVE JUST FOUND MULTIPLE COMPLAINTS FOR THE SAME VEHICLE AS MINE WITH THE SAME ISSUE. I WILL BE CONTACTING FORD DIRECTLY BUT BASED ON MY EXPERIENCE TRYING TO GET MY DEDUCTIBLE WAVED FOR THE AC REPAIR I DON'T EXPECT MUCH. THEY ARE THE WORST COMPANY FOR CUSTOMER SERVICE.

I HAVE A 2012 FORD FIESTA AND TODAY I WAS DRIVING WITH MY 3 YEAR OLD GRANDDAUGHTER IN HER CAR SEAT IN PASSENGER SIDE REAR SEAT,I WENT AROUND A CURVE AND HER DOOR FLEW OPEN,I AM AWARE OF THE FORD RECALL AND IT IS GOING TO THE DEALER TOMORROW,THE ISSUE TO ME IS THE LATCH IS PLASTIC AND THAT'S CAUSING THE PAW SPRING TO WEAR OUT AND BREAK.THIS COULD HAVE BEEN BAD,THE DEALER SAID THEY WOULD REPLACE THAT DOOR LATCH,WHAT ABOUT THE OTHER 3 DOORS THEY HAVE TO BE FAULTY TOO.I DO NOT TRUST THIS CAR ANYMORE SINCE I SEEN THAT THE LATCHES ARE PLASTIC.I THINK YOU NEED TO TAKE A CLOSER LOOK AT THIS PROBLEM BEFORE SOMEBODY IS KILLED WITH DOORS FLYING OPEN.

THE VEHICLE HAS BEEN IN THE SHOP 4 X SINCE PURCHASE FOR EITHER THE CLUTCH OR TRANSMISSION, IT HAS BEEN IN REPAIR MORE THAN IN MY DRIVEWAY AND I AM GETTING NOWHERE WITH FORD OR THE REPAIR CENTER. THIS CAR HAS STALLED IN TRAFFIC,WON'T START,DRIFTED BACKWARDS. THIS HAPPENS ON CITY AS WELL AS HIGHWAYS. IM IN FEAR OF LOSING MY LIFE IN THIS CAR OR HURTING SOMEONE ELSE. I BELIEVE THE DESLER THAT SOLD ME THIS CAR KNEW ABOUT THE DEFECTS.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE COMING TO A STOP, THE VEHICLE BEGAN TO REV WHILE IN NEUTRAL AT HIGH SPEEDS. THE VEHICLE WOULD DECELERATE INTERMITTENTLY AS IF IT WOULD STALL, BUT THEN SUDDENLY BEGAN TO ACCELERATE. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 30 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP UNTIL THE ANTI-LOCK BRAKES WERE ACTIVATED. THE DEALER STATED THAT THE ELECTRONIC THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE PART FOR THE REPAIR WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WAS NO LONGER UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,143.

I WAS DRIVING ON HWY 301 AND WATER COOLANT LIGHT CAME ON. I STOPPED A FEW FEET AT FIRST STATION. WATER WAS POURING OUT MY RADIATOR. I GOT A TOW AND TOW TRUCK DRIVER SAID MINE WAS THIRD CAR IN A WEEK THIS HAPPENED TO IN STATESBORO GA AREA. PLASTIC FAN BROKE WENT THRU RADIATOR AND BLOWED THE HEAD GASKET. REPAIR MAN SAID PROBABLY IN 3 SECONDS FLAT. TWO WEEKS BEFORE HAD OIL CHANGES AND DAY OF EMERGENCY CHECKED ALL WATER AND OIL BEFORE LEAVING HOME. I AM A WIDOW AND THIS IS GONE COST ME AROUND 2,000 AND I AM IN BANKRUPTCY. I JUST WONDER IF THIS IS A RECALL OR SHOULD BED. MY WARRANTY IS OUT BUT I ONLY HAVE 66,000 MILES ON MY CAR AND THOUGHT IT WAS LAST LOTS MORE YEARS. IS THERE ANYTHING YOU CAN DO TO HELP ME. I REALLY LOVE MY CAR BUT ITS ALREADY HAD A TRANSMISSION RECALL AND LOCK RECALL WHICH I WAS FIXING TO GET FIXED. TRANSMISSION HAS BEEN FIXED AND I GET 32 MILES TO GALLON IN GAS WHICH IS TERRIFIC. PLEASE JUST CHECK IS THIS NEEDS TO BE A RECALL AND LET MY MECHANIC KNOW AT SOUTHSIDE AUTOMOTIVE IN JESUP GA AND HIS NUMBER IS [XXX]. I REALLY FEEL FORD MOTOR SHOULD RECALL ON THIS AND MY CAR SHOULD BE PAID FOR SO YOUR BUSINESS WILL BE WHAT ITS SUPPOSE TO BE A GOOD AMERICAN BUSINESS THAT DOES WHATS RIGHT. *TR INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

VEHICLE WAS STUCK IN PARK AND COULD NOT BE SHIFTED INTO OTHER GEARS. THIS OCCURRED AFTER DRIVING THE VEHICLE AND SHIFTING INTO PARK. ONCE IN PARK IT COULD NOT BE SHIFTED TO ANY OTHER GEAR. THE CAR COULD BE STARTED AND TURNED OFF WHILE IN PARK. ALL OTHER ASPECTS OF THE VEHICLE SEEMED TO BE OKAY. COULD BE AN ISSUE WITH THE INTERLOCK MECHANISM, BUT NEEDED A NEW SHIFTER ASSEMBLY.

CAR SLOWS DOWN THEN SHUTS OFF WITHOUT WARNING. CAR IS ABLE TO RESTART AFTER. OTHER TIMES VEHICLE ACCELARATES EMERGENCY BRAKE HAD TO BE APPLIED TO STOP VEHICLE THEN SHUTS OFF. CAR RESTARTS AFTER. TOOK IT TO FORD AND THEY REPAIRED THE MASS AIR FLOW SENSOR TO RESOLVE THE PROBLEM. VEHICLE CONTINUES TO SHUT OFF AFTER REPAIR.