Page 5 of 6 · complaints 201–250 of 266

2012 Ford F-250 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Suspension
Filed Nov 15, 201698,000 milesMI

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE REASON FOR THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Sep 14, 201690,000 milesLA

THE DIESEL DEF SAFETY SWIRCHES GO OUT TURNING OFF THE ENGINE IF TRUCK GOING LESS THAN 10 MPH. A VERY BAD SAFETY ISSUE IF PULLING INTO TRAFFIC.

Structure › Body
Filed Jun 9, 201695,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE FRONT END OF THE VEHICLE HIT A BUMP CAUSING A "DEATH WOBBLE". THE CONTACT ALMOST LOSS CONTROL OF THE VEHICLE BUT WAS ABLE TO REGAIN CONTROL AT APPROXIMATELY 10 MPH. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE FAILURE RECURRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Suspension
Filed Jun 3, 201645 milesCA

SINCE 2013 I HAVE HAD MY FORD F250 INTO THE DEALERSHIP NUMEROUS TIMES WITH COMPLAINTS OF THE FRONT END JUST BEGINNING TO VIOLENTLY SHAKE. THE SHAKING WILL NOT STOP UNTIL THE TRUCK IS STOPPED, AND DURING THAT TIME IT'S SHAKING SO VIOLENTLY IT'S UNCONTROLLABLE. THE DEALERSHIP HAS CONTINUOUSLY TOLD ME IT'S THE TIRES, BUT THE TIRES ARE STILL IN DECENT SHAPE. IT'S HAPPENING AGAIN, AND IT'S VERY SCARY, FOR ME AND MINE, AND OTHERS.

Suspension
Filed Apr 12, 201680,000 milesIL

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BEGAN TO VIOLENTLY SHAKE AND VIBRATE. IN ORDER TO CORRECT THE FAILURE, THE SPEED NEEDED TO BE REDUCED OR THE VEHICLE NEEDED TO BE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED A SHIM TO THE PASSENGER SIDE FRONT BALL JOINTS, BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Service Brakes, Hydraulic
Filed Mar 4, 201632,000 milesOH

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HESITATED TO RESPOND WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD FOR THE VEHICLE TO BE STOPPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 04/20/16*LJ

Electronic Stability Control (esc)
Filed Feb 25, 201633,000 milesGA

TWO DIFFERENT PROBLEMS: FIRST I WAS LEFT STRANDED ABOUT 2 1/2 HOURS AWAY FROM HOME BECAUSE OF A SIMPLE EGT SENSOR DEFECT SHUT DOWN MY TRUCK. HAD TO PAY A TOWER $350 TO DRIVE MY TRUCK TO DEALERSHIP AND THEY TELL ME IT WAS A LITTLE SENSOR THAT LEFT ME STRANDED. THIS TYPE THING SHOULDN'T HAPPEN WHEN YOU PAY $60,000 PLUS FOR A VEHICLE. NOW MONTHS LATER I HAVE ANOTHER ISSUE THAT FROM ALL THE BLOGS SAY IS A PROBLEM MOST 2012 MODELS HAVE CALLED THE "DEATH WOBBLE". IT IS NOW HAPPENING AT LEAST ONCE ON EVERY DRIVE I MAKE. I HAVE HAD OVER 8 SITUATIONS WHERE I HAVE HAD TO SLAM ON BREAKS TO MAKE THE VIBRATION STOP AND THE CAR BEHIND ME ALMOST SLAM INTO THE BACK OF MY TRUCK. BECAUSE ONCE THE WOBBLING STARTS YOU HAVE TO COME TO ALMOST A COMPLETE STOP BEFORE THE WOBBLING WILL STOP. MY WIFE NOW REFUSES TO DRIVE MY TRUCK BECAUSE SHE IS SCARED TO DEATH TO DRIVE IT. I DON'T EVEN LIKE TO DRIVE IT, BUT IT'S NECESSARY BECAUSE IT IS THE ONLY VEHICLE I HAVE TO DRIVE. I AM AT THE POINT OF WANTING TO TRADE IT, BUT WHAT KIND OF TRADE IN AM I GOING TO GET WITH THIS PROBLEM HAPPENING. MY 2012 JUST HAS A LITTLE MORE THAN 40,000 MILES, NOT VERY MUCH WHEN YOU ARE TALKING ABOUT A DIESEL ENGINE. IT IS HAPPENING MORE OFTEN NOW THAN BEFORE, AND I FELL IT WILL JUST CONTINUE TO HAPPEN MORE. NO ONE IN MY FAMILY WANTS TO DRIVE OR RIDE WITH ME IN MY TRUCK ANYMORE. IT SEEMS AS THOUGH FORD IS REFUSING TO ADMIT THAT THIS IS A PROBLEM ON EVERY ONLINE SITE I GO TOO, I ASSUME IT WILL TAKE A FEW PEOPLE GETTING KILLED BEFOR

Tires
Filed Feb 16, 201628,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH MICHELIN TIRES, TIRE LINE: LTX/AT, (NA) TIRE SIZE: LT275/65/R20, AND DOT NUMBER: B70T003X3011. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT COULD FEEL SEVERE VIBRATION IN THE TIRES, WHICH BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH REAR TIRES EXHIBITED TREAD SEPARATION. THE REAR PASSENGER SIDE TIRE WAS REPLACED. MOST RECENT THE FAILURE RECURRED HOWEVER, THE REAR DRIVER SIDE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE ABD TIRE FAILURE MILEAGE WAS 28,000.

Engine
Filed Feb 4, 2016TX

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND A "STOP VEHICLE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Jan 26, 20163,000 milesPA

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE SHOOK AND BECAME DIFFICULT TO CONTROL. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRAG LINK AND THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE ALSO NEEDED A FRONT END ALIGNMENT. THE REPAIRS WERE DONE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Power Train
Filed Jan 3, 2016TX

EGT FAILURE CAUSES TRUCK TO LOSE POWER AND SHUT DOWN ON SIDE OF ROAD. THIS HAS HAPPENED ON TWO DIFFERENT TRUCKS OF THE SAME MODEL & YEAR.

Steering
Filed Nov 19, 2015124,000 milesOH

BOUGHT VEHICLE WITH 89,000 MILES IN 2013; CURRENTLY HAVE 124,000 MILES. ABOUT 3 MONTHS AGO, VEHICLE STARTED A SHAKE IN STEERING, LASTING 1-2 SECONDS, WHENEVER A LARGE POTHOLE/BUMP ON 11/17/2015, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED THE "DEATH WOBBLE", LASTING APPROXIMATELY 30 SECONDS, UNTIL THE VEHICLE GOT SLOWED DOWN BELOW 30 MPH. CONTINUED TO WORK, KEEPING THE SPEED BELOW 60 MPH, AND THEN THE SAME ON THE WAY HOME, AND PROBLEM DIDN'T OCCUR. VEHICLE HAS STOCK TIRES, AND NO ADDITIONAL LIFTS.

Steering
Filed Nov 18, 201536,172 milesID

DRIVING AT HIGHWAY SPEEDS OF 55 - 65MPH AND HIT A SLIGHT BUMP IN THE ROAD THE ENTIRE FRONT END OF THE VEHICLE SHAKES UNCONTROLLABLY. IN ORDER TO GET THIS TO STOP YOU MUST SLAM ON THE BRAKES TO BRING THE SPEED DOWN TO 15 - 20 MPH. FORD DEALERSHIP SERVICE ADVISER AND MECHANIC ACKNOWLEDGE THIS ISSUE EXISTS AND HAS SINCE 2005 BUT THERE ISN'T ANY RESOLUTION FOR THE ISSUE. MY VEHICLE HAS BEEN IN THE SHOP 3 DIFFERENT TIMES FOR OVER A MONTH IN TOTAL TIME. FORD REGION CUSTOMER SERVICE MANAGER STATES THE ISSUE IS THE ROAD. I FIND IT ODD THERE ARE MAY OTHER FORD TRUCK OWNERS WITH THE SAME ISSUE.

Latches/Locks/Linkages › Doors › Latch
Filed Nov 12, 201524,989 milesWI

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH SENSOR FAILED AND CAUSED THE DOOR TO REMAIN AJAR WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,989.

Service Brakes
Filed Nov 2, 201549,000 milesWV

THE VEHICLE'S ENGINE WILL STALL (CUT OFF) WITHOUT ANY INDICATION OR NOTICE DURING MOTION OR AT A STOP. THIS HAS HAPPENED AT CITY SPEEDS (LESS THAN 25 MPH) AND AT HIGHWAY SPEEDS (GREATER THAN 55 MPH) THE VEHICLE WILL NOT IMMEDIATELY START BUT MAY START AFTER STANDING FOR SOME TIME. THIS CAUSES POWER STEERING, POWER BRAKES AND OTHER IMPORTANT SAFETY FEATURES TO BE DEGRADED OR LOST.

Steering
Filed Oct 27, 201528,000 milesOK

WHILE DRIVING DOWN STRAIGHT DOWN THE HIGHWAY ABOUT 50 MPH. I CROSSED A BRIDGE EXPANSION JOINT AND THE FRONT OF THE PICKUP SHOOK VIOLENTLY. I HAD TO APPLY THE BRAKES FIRMLY AND PULL TO THE SHOULDER QUICKLY. I THOUGHT THE FRONT END OF THE TRUCK WAS COMING APART AND I WAS GOING TO WRECK. THIS HAD NEVER HAPPENED BEFORE AND THERE WAS NO WARNING PRIOR TO THE EVENT. I HAD BEEN DRIVING ABOUT 20 MILES BEFORE THIS OCCUR. IT HAPPENED AGAIN SEVERAL DAYS LATER. I ONLY HAVE 28K MILES ON IT. MY FRIEND LATER TOLD ME THIS WAS THE 'DEATH WOBBLE' AND THAT HE HAD IT ON HIS F250-2012. HE SAID IT REQUIRED REPLACEMENT OF A SUSPENSION BAR(TRACK BAR) ON THE FRONT OF THE TRUCK WHICH I HAD DONE. NO FURTHER PROBLEM HAVE BEEN NOTED SINCE REPLACED..1 WEEK AGO. THE SHOP WHERE I HAD THE WORK DONE SAID THEY HAVE FIXED ABOUT 70 TRUCKS AND IT WILL OCCUR AGAIN WHEN THE BALL JOINT ON THE BAR WEARS OUT AGAIN. I HAVE A KING RANCH MODEL WITH 20 INCH TIRES THAT MAY BE A CONTRIBUTING FACTOR. OTHER PEOPLE I KNOW WITH F250S AND 18 INCH TIRES HAVE NOT NOTICED THIS PROBLEM.

Engine
Filed Oct 8, 201540,000 milesNC

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. IN ADDITION, THERE WAS OIL COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRACK BAR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 40,000.

Suspension
Filed Sep 24, 201545,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A BUMP IN THE ROAD THAT CAUSED THE VEHICLE TO WOBBLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE STEERING BOX, STABILIZER, AND DRAG LINK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Unknown or Other
Filed Sep 23, 201523,000 milesAZ

WE WERE TRAVELLING THRU NEW MEXICO ON OUR WAY HOME TO ARIZONA WHEN WE FELT A VIBRATION IN THE FRONT END. HAVING EXPERIENCED A SEPARATED CORD IN ONE OF OUR TIRES IN MAY OF 2015 AT 15,000 MILES (SEVERAL MONTHS EARLIER), WE SUSPECTED A TIRE. WE PULLED OFF AT A REST STOP BUT COULD NOT SEE A PROBLEM. WE WENT 50 MILES FURTHER AT A REDUCED RATE OF SPEED TO GET OURSELVES OFF THE ROAD AND NEAR A SERVICE FACILITY. WE PULLED OFF THE ROAD AND CHECKED THE TIRES AGAIN AND DISCOVERED A RAISED AREA IN THE RIGHT FRONT TIRE, SIMILAR TO THE TIRE THAT FAILED AT 15,0000 MILES. THE SECOND TIRE TO SEPARATE HAS ABOUT 23,000 MILES ON IT. I AM BEGINNING TO SERIOUSLY QUESTION THE QUALITY AND SAFETY OF CONTINENTAL TIRES ON OUR F-250. HAD WE NOT BEEN AWARE OF THE POSSIBILITY OF A FAILED TIRE AND HAD NOT PULLED OFF THE ROAD, WE COULD HAVE EXPERIENCED A BLOWOUT AND A SERIOUS ACCIDENT. WHEN THE FIRST TIRE WAS SEPARATED WE ASKED THE DEALER TO REPLACE ALL OF THE TIRES AS WE SUSPECTED THEY WERE ALL MADE IN THE SAME LOT/BATCH. THE DEALER WOULD NOT REPLACE THEM AND SO WE TOOK A CHANCE THAT THE REST WERE OK (THESE ARE ALL TIRES THAT WERE ON THE VEHICLE WHEN WE PURCHASED IT NEW TWO YEARS AGO). SEEMS THERE WAS A SIMILAR FLAW ON THE F-250 TIRES IN 2008/2009 . LAWYERS SAY IT IS THE MANUFACTURER'S FAULT: TIRE DEFECTS ARE DUE TO PERHAPS MOST COMMONLY, INEFFECTIVE ADHESION, USUALLY AS A RESULT OF THE GLUES AGE OR POOR BONDING OF TIRE COMPONENTS DURING THE MANUFACTURING PROCESS. WHEN TIRES ARE BEING MADE, MOISTURE, IMPUR

Suspension
Filed Jun 22, 20151,000 milesPA

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS, THE RUBBER STOPPER STRUCK THE AXLE AND CREATED A LOUD BANGING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.MA 08/11/15 MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE SHOCK ABSORBERS WERE REPLACED. UPDATED 8/14/15 *JS

Engine
Filed May 5, 201590,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH AND OVER A BUMP, THE FRONT OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BUSHING BAR ON THE FRONT END OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE PULL OVER SAFELY NOW WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE EGT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Engine
Filed Apr 13, 201543,505 milesGA

I HAVE A 2012 FORD F250 KING RANCH 6.7 DIESEL. THE RADIATOR STARTED LEAKING SO I TOOK IT TO THE DEALERSHIP ONLY TO FIND OUT I NEEDED A NEW RADIATOR. SINCE MY BUMPER-TO-BUMPER WARRANTY RAN OUT AT 36K MILES THIS REPAIR WAS ON MY DIME. IN RESEARCHING ONLINE FORUMS AND SUCH, THERE HAVE BEEN KNOWN ISSUES WITH THE DIESEL RADIATOR AS FAR BACK AS 2008. THE ENTIRE PREMISE BEHIND A DIESEL ENGINE IS "COMPRESSION-IGNITION" IN WHICH FUEL IS IGNITED DUE TO COMPRESSED AIR AT APPROXIMATELY 1000 DEGREES F. THERE IS NO SCENARIO WHERE THE EITHER THE MANUFACTURER OF THE RADIATOR AND/OR FORD MOTOR COMPANY THEMSELVES SHOULD NOT BE REQUIRED TO FIX THIS FAULTY PART AT THEIR EXPENSE. THE REPAIR ESTIMATE WAS OVER $2,000 ON A VEHICLE LESS THAN 3 YEARS OLD. IN NO WAY SHOULD ANY NEW VEHICLE OWNER BE REQUIRED TO PAY FOR A NEW RADIATOR MUCH LESS FOR THE LABOR TO INSTALL IT AND THAT GOES DOUBLE FOR THE OWNER OF A DIESEL ENGINE. *TR

Engine and Engine Cooling
Filed Mar 30, 201547,500 milesAR

RADIATOR FAILED AT 47,500 MILES. FORD REFUSES TO FIX. HAVE READ MULTIPLE INSTANCES OF DEFECTIVE RADIATORS FAILING FROM NEW TO 100,000 MILES. THIS WEBSITE LISTS COMPLAINTS AND AVERAGE MILEAGE. HTTP://REPAIRPAL.COM/COOLANT-LEAK-FROM-RADIATOR-931. *TR

Steering
Filed Mar 24, 201540,000 milesNH

THE TRUCK WENT INTO A WOBBLING FRONT WHEEL SITUATION WHEN I HIT AN IRREGULAR PAVEMENT STRETCH. IT HAS ALSO HAPPENED WHEN YOU GO OVER AN EXPANSION JOINT ON A BRIDGE OR HIT A BUMP OR POTHOLE AT FREEWAY SPEEDS. *TR

Unknown or Other
Filed Feb 3, 2015104,000 milesCA

JAN 01 2015 I WAS DRIVING TO WORK 6AM, WHEN THE ENGINE LIGHT WENT ON A MESSAGE READ " PULL OVER NOW SAFELY", I PULL TO THE SIDE ALONG THE FREEWAY THE TRUCK SHUT DOWN. I HAD TO CALL INTO TO WORK TO ADVISE I WON'T BE IN AND CALLED A TOW TRUCK. I HAD TO PAY OUT OF POCKET FOR A TOW INTO FOLSOM LAKE FORD. THE SERVICE ADVISOR TOLD ME IT WAS A BAD SENSOR ALL FOUR SHOULD BE REPLACED. I CALLED MY WIFE SHE INVESTIGATED EGT RECALL ON FORDS, I TOLD THE SERVICE ADVISOR OF RECALL HE SAID THERE IS NO RECALL. MY WIFE ESCALATED THE CALL TO FORD CUSTOMER SERVICE DEPT. SHE SPOKE WITH [XXX] HE CONFIRMED THE RECALL AND GAVE HER A REFERENCE NUMBER, LEVEL 2 CUSTOMER SERVICE TOLD HER THE DEALERSHIP NOTED IT'S THE CALIBRATION AND WE CAN'T UPGRADE THAT FOR YOU. THE CALL ESCALATED TO REGIONAL SUPERVISOR TJX HE SAID NOTHING HE CAN DO AND I'LL HAVE TO PAY FOR REPAIRS OUT OF POCKET. MY HUSBAND PAID THE REPAIR BILL. ON 02/02/2015 WE RECEIVED A RECALL LETTER FOR EMISSION RECALL 14E03 CATALYST REDUCTION SYSTEM UPDATE FOR IMPROVEMENT INCLUDING REDUCED TEMPERATURE SENSOR FAULTS AND IMPROVED DRIVABILITY. SO BASICALLY THE EGT SENSOR RUNS OFF THIS COMPUTER SYSTEM TELLING THE SENSOR THE TRUCK IS OVER HEATING. THIS STRANDED MY HUSBAND ON THE SIDE OF THE ROAD, NOW FORD REFUSES TO REIMBURSE USE THE REPAIRS AND TOWING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed Jan 31, 201580,000 milesTX

WE WERE DRIVING IN THE LEFT LANE OF FOUR LANE HIGHWAY (TWO LANES EACH WAY) WHEN THE SENSOR WARNING CAME ON SAYING STOP SAFELY SOON. MY HUSBAND STARTED TO MOVE TO THE RIGHT. THE TRAFFIC WAS VERY LIGHT. BEFORE WE COULD GET INTO THE RIGHT LANE THE TRUCK DIED. HAD WE BEEN IN HEAVY TRAFFIC WE WOULD HAVE BEEN STALLED IN THE HIGHWAY. I AM REPORTING THIS OUT OF CONCERN FOR OTHER DIESEL TRUCK DRIVERS. FORD DEALER SAID CAUSE WAS BAD EXHAUST GAS TEMPERATURE EGT SENSOR AND WE PAID OVER $1000 TO HAVE ALL 4 SENSORS REPLACED. THIS HAS CAUSED US TO LOSE FAITH IN OUR TRUCK AND WE TRADED IT IN FOR A NEWER MODEL.

Steering
Filed Jan 31, 201540,000 milesTX

I WAS DRIVING THE SPEED LIMIT OF 65 MPH ON THE INTERSTATE, WHEN THE TRUCK WENT OVER A ROUGH SPOT IN THE ROAD AND BEGAN TO SHAKE UNCONTROLLABLY. I COULD NOT STEER DO THE STEERING WHEEL AND THE FRONT OF THE TRUCK SHAKING SO VIOLENTLY. I MANAGED TO GET THE TRUCK SLOWED DOWN QUICKLY AND OVER ONTO THE MEDIAN. I STOPPED AND GOT OUT TO CHECK AROUND AND UNDER THE VEHICLE AND FOUND NOTHING. AS I ATTEMPTED TO GET UP TO SPEED AND MERGE BACK ONTO THE HIGHWAY THE TRUCK STARTED SHAKING AGAIN. AFTER GETTING UP TO ABOUT 50 MPH IT SMOOTHED OUT. I TOOK THE TRUCK TO DISCOUNT TIRE AND HAD THE WHEELS REBALANCED AND THE FRONT CHECKED WITH NO PROBLEMS NOTED. THE TRUCK HAS DONE THIS ABOUT 4 OR 5 MORE TIMES SINCE AND IT ALWAYS AFTER YOU GO OVER A ROUGH SPOT IN THE ROAD. THE VEHICLE SHAKES SO BAD THAT YOU CANNOT CONTROL IT AND YOU HAVE TO STAND ON THE BRAKE TO SLOW IT DOWN ENOUGH TO BE ABLE TO STEER IT. THIS CAN RESULT IN A MAJOR ACCIDENT OR DEATH!!! I HAVE ALSO HAD PROBLEMS WITH THE TRANSMISSION SINCE THE TRUCK WAS NEW. WHEN IT SHIFTS FROM 1ST TO 2ND SOMETIMES THERE IS A LONG DELAY WHERE THE THROTTLE IS PUSHED DOWN AND THE TRUCK DOES NOTHING FOR APPROXIMATELY 5 SECONDS, THIS HAS OCCURRED NUMEROUS TIMES IN INTERSECTIONS AND CAN CAUSE YOU TO BE STRUCK IN THE SIDE. I HAVE HAD THE TRUCK TO THE SHOP 3 TIMES AND THEY CHANGED THE TRANSMISSION BODY AND THE TRANSMISSION PUMP AND IT STILL CONTINUES TO HAVE THE PROBLEM... *TR

Steering
Filed Jan 26, 201568,000 milesAR

I CURRENTLY OWN A 2012 F-250 LARIAT 6.7 LITER DIESEL AND I STARTED HAVING WHAT SOME MAY CALL A "DEATH WOBBLE" ON MY FRONT END SOMETIMES IT'S NOT THAT BAD BUT AT OTHER TIMES FROM 40-60MPH IT GETS SO BAD I HAVE TO PULL OVER. I'M SO FRUSTRATED WITH IT AND IM EVEN AFRAID TO LET MY WIFE DRIVE IT IN FEAR THAT SOMETHING BAD MAY HAPPEN ONE DAY. FORD DELIBERATELY REFUSES TO RECOGNIZE THE PROBLEM AND TRIES TO OFFER BANDAIDS FOR THE PROBLEM I NEED THIS FIXED BECAUSE I DIDN'T SPEND 70K ON A TRUCK THAT I'M AFRAID TO DRIVE. PLEASE DO SOMETHING BEFORE A LAWSUIT I JOIN A LAWSUIT AND GET THIS MATTER TAKEN ABOVE EVERYONE ELSE'S HEADS. THIS IS SOMETHING THAT THOUSANDS OF PEOPLE ARE EXPERIENCING JUST BY LOOKING ONLINE. *TR

Steering
Filed Jan 19, 201545,000 milesKS

WHILE DRIVING ON THE 400 JUST EAST OF AUGESTA KANSAS THE TRUCK SUDDENLY DEVELOPED A "DEATH WOBBLE". IT IS CALLED BY OTHER NAMES AS WELL, THE STEERING STARTED SHAKING UNCONTROLLABLE AND HAVE TO BRING THE TRUCK TO A STOP. THIS WAS THE SECOND IT IN THREE WEEKS IT HARDENED. IT IS AT THE DEALS HIP NOW AND CAN NOT FIND THE CAUSE. THIS SEEMS TO BE COMMON WITH THE MODEL OF TRUCK. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. FORD MUST TAKE ACTION AND NOT WAIT AS LONG AS JEEP TOOK TO ADMIT THEIR IS THE PROBLEM I ORDER TO FIX. *TR

Seat Belts
Filed Jan 12, 201515,000 milesKS

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT MALFUNCTIONED AND FAILED TO RETRACT WHEN UNBUCKLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN ADJUSTED THE SEAT BELT CLIP; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT INDICATED THAT WHILE OPERATING THE CRUISE CONTROL AND DESCENDING DOWN A HILL, THE TRANSMISSION WOULD RAPIDLY DOWNSHIFT, REDUCING THE SPEED AND CAUSING THE PASSENGERS TO LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO MADE ADJUSTMENTS TO A COMPUTER, BUT THE FAILURE CONTINUED TO OCCUR. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 15,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE SEATBELT DOESN'T ALWAYS RETRACT CAUSING IT TO BECOME DAMAGED. THE TRANSMISSION WOULD DOWNSHIFT WHILE GOING DOWNHILL. THE RPMS WOULD REACH 2000 WHEN IT SHOULD BE 1250. THE VEHICLE WOULD DOWNSHIFT 8 TIMES IN LESS THAN 7 MILES. UPDATED 10/8/2015*JS

Electrical System
Filed Dec 11, 201416,000 milesCO

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 02/09/15*LJ UPDATED 6/9/2015 *JS

Engine and Engine Cooling › Engine › Diesel
Filed Nov 17, 201426,000 milesOK

I HAVE HAD TO REPLACE EGT EXHAUST HEAT SENSORS 4 TIMES IN MY 2012 F-250. THE SAME SENSOR TWICE,FIRST AT 26K AROUND JUNE 2013 AND AGAIN AT 46K, OCT 2014. I'VE BEEN STRANDED 3 TIMES AND HAD TO BE TOWED TO A DEALER. I OCCASIONALLY PULL A 42FT 5TH WHEEL CAMPER AND AM VERY WORRIED IT WILL HAPPEN WHILE PULLING IT WITH NO PLACE TO PULL OVER. FORD NEEDS TO STEP UP TO THE PLATE AND GET A FIX FOR THIS PROBLEM. *TR

Engine and Engine Cooling › Engine › Diesel
Filed Nov 13, 201484,500 milesTX

DRIVING DOWN EXPRESSWAY ABOUT 70MPH DURING RUSH HOUR TRAFFIC. TRUCK HAD BEEN RUNNING ABOUT 30 MINUTES PRIOR. MESSAGE POPS UP ON INSTRUMENT PANEL THAT STATES "STOP SAFELY NOW", NO OTHER MESSAGE GIVEN. ONCE SLOWED TO APPROXIMATELY 10MPH THE ENGINE DIED AND I HAD NO POWER STEERING OR POWER BRAKES. THIS IS IN RUSH HOUR DALLAS TRAFFIC. I PULL OVER TO THE SIDE OF THE ROAD AS MUCH AS POSSIBLE AND TRY TO RESTART IT FOR 40-50 MINUTES WITH NO AVAIL. HAVE IT TOWED TO DEALERSHIP WHICH NOW INFORMS ME THAT I HAVE 3 BAD EGT SENSORS AND THEY NEED TO BE REPLACED FOR THE SAME REASON, NONE. THEY STATE THAT THEY ARE NOT COVERED UNDER WARRANTY AND FORD HAS NOT RECALLED THEM. THIS IS CONCERNING BECAUSE THIS IS THE SECOND TIME THIS HAS HAPPENED AND THIS ONE WAS IN A VERY DANGEROUS SITUATION. I KNOW OF 2 OTHER VERY CLOSE FRIENDS THAT HAVE FORD F-250 TRUCKS THAT THIS EXACT THING HAPPENED TO. *TR

Engine and Engine Cooling › Engine › Diesel
Filed Nov 3, 201430,000 milesSC

I WAS DRIVING ON I 26 AND A WARNING CAME ON SAYING TO SLOW DOWN AND PULL OVER SAFELY. I DAD NO CHANCE TO DO THIS AS THE COMPUTER PUT THE VEHICLE IN "LIMP MODE". AN 18 WHEELER NARROWLY MISSED HITTING MY TRUCK AS WE MOVED TO THE SHOULDER AND THE ENGINE DIED. THE TRUCK WOULD NOT START FOR ABOUT 45 MINUTES. WE THEN DROVE TO THE DEALER WHO SAID HE COULD FIND NOTHING OTHER THAN A WARNING TO CHANGE THE OIL. IN THE PAST 2 WEEKS, THE TRUCK HAS SHUT DOWN TWICE AGAIN. A TOW TRUCK HAD TO BE CALLED BOTH TIMES. THE FIRST TIME I WAS ON I 77 AND THE TRUCK WENT INTO LIMP MODE AND THE SHUT DOWN AS I PULLED TO THE SHOULDER. THE NEXT TIME I WAS ON US 521 GOING UPHILL WITH NO SHOULDER. THE TRUCK AGAIN WENT INTO LIMP MODE AND THEN STOPPED ON THE HIGHWAY. CARS AND TRUCKS WERE SWERVING TO AVOID US. MY WIFE WAS CRYING BECAUSE SHE WAS CERTAIN THAT AN 18 WHEELER WOULD NOT BE ABLE TO MISS US. I CALLED THE SHERIFF AND FORD AND LATER HAD THE TRUCK TOWED. THESE TWO TIMES, THE CAUSE WAS AN EGT EXHAUST GAS TEMPERATURE SENSOR FAILURE. I BELIEVE #2 FAILED AND THEN #3 (THERE ARE 4 OF THESE SENSORS). DEPENDABILITY IS OF COURSE AN ISSUE HERE. BUT THE REAL ISSUE IS SAFETY. FORD HAS DESIGNED A COMPUTER SYSTEM THAT STOPS THE VEHICLE NO MATTER WHERE YOU ARE TO SAVE THE ENGINE AND/OR THE EMISSIONS SYSTEM. IN DOING SO, THE LIVES OF THE DRIVER AND PASSENGERS ARE PUT AT RISK AND COULD BE KILLED AS A RESULT. *TR

Engine and Engine Cooling › Engine › Diesel
Filed Oct 13, 201425,000 milesMI

THIS IS THE 2ND TIME THAT THIS HAS HAPPENED WITH THIS VEHICLE. THE TRUCK DASH BOARD SENSOR FLASHED THE "SAFETY SHUT OFF", WHICH IS RELATED TO THE EGT EXHAUST TEMPERATURE SENSOR OF THE EMISSION CONTROLS. AFTER THE INDICATOR LIT UP, THE TRUCK INSTANTLY SHUT DOWN WITH NO ADDITIONAL WARNING OR PROVISION OF TIME TO MERGE OUT OF TRAFFIC AND INTO A SAFE AREA. THE TRUCK WOULD NOT RESTART NOR TURN OVER HOWEVER THE BATTERIES WERE FINE. IN MY RESEARCHING OF CORRECTIONS OR CAUSES TO THIS PROBLEM, IT APPEARS THAT FORD IS AWARE OF THIS MALFUNCTION AS OTHERS HAVE BROUGHT IT FORWARD TO THEIR ATTENTION YET AS OF TODAY FORD HAS NOT YET ACKNOWLEDGE THE PROBLEM. IT IS MY HOPE THAT IF ENOUGH THAT IF ENOUGH FORD DRIVERS COME FORWARD, FORD WILL LOOK INTO THE PROBLEM, FIND A SOLUTION AND PROVIDE A RECALL TO CORRECT IT BEFORE SOMEONE DIES. *TR

Engine and Engine Cooling › Exhaust System
Filed Aug 12, 201430,000 milesLA

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE EGT EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Air BagsCrash1 injured
Filed Jul 16, 201459,667 milesMO

COLLIED WITH A VEHICLE STOPPING TO MAKE A LEFT HAND TURN. DAMAGES INCLUDE FRAME DAMAGE, SMASHED IN FRONT END. HAD TO KICK THE DRIVER DOOR OPEN TO GET OUT. NO AIRBAGS EVER DEPLOYED. ENDED UP WITH HEAD LACERATIONS. *TR

Fuel/Propulsion System
Filed Jul 10, 201421,799 milesCA

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT DIESEL FLUID WAS POURING OUT FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 21,799 AND THE CURRENT MILEAGE WAS 22,000.

Steering
Filed Jul 3, 201426,865 milesFL

NEW 2012 FORD F250, SUPER DUTY, 4X4, CREW CAB TRUCK, PURCHASED 11/2013. APPROX. 1 MONTH PRIOR, THE TRUCK BEGAN HAVING A VIBRATION AT HIGHWAY SPEEDS (75% HIGHWAY DRIVING, 25% CITY). THE VIBRATION GOT WORSE OVER THE COURSE OF A DAY. THE 2ND DAY THE FRONT PASSENGER TIRE EXHIBITED A LARGE BULGE (TREAD SEPARATION) ON THE INSIDE TWO TREAD GROOVES. FORD REPLACED THE TIRE, WITH ANOTHER OF THE SAME BRAND AND MODEL. ON 6/30/2014, THE FRONT DRIVER TIRE, WITH NO WARNING, DEVELOPED THE SAME ISSUE, A LARGE BULGE IN THE INSIDE TREAD GROOVES. THE TIRES ARE CONTINENTAL CONTITRAC LT275/65R18 123/120S TIRES, DOT# A3B9 479B 2511. BOTH TIRES HAD VERY LITTLE TIRE WEAR AND THE WEAR WAS EVEN ACROSS THE TIRE SURFACE, THE TIRES SHOWED NO SIGN OF POTENTIAL FAILURE. I DID GET TO SEE THE INSIDE OF THE SECOND FAILED TIRE, THERE DID NOT APPEAR TO BE ANY DAMAGE EXCEPT THE CORD SEPARATION WHICH WAS NOT VISIBLE FROM EITHER THE INSIDE OR OUTSIDE OF THE TIRE; I DID TAKE PHOTOS. I CONTACTED FORD'S CORPORATE NUMBER AND AWAITING A CALL FROM THE DEALER'S SERVICE MANAGER, AND REGIONAL SERVICE MANAGER IN REFERENCE TO THIS SAFETY CONCERN. FORD DID STATE THEY WOULD CONTACT NHTSA; FORD REFERENCE NUMBER CAS04645143-Z4T8T9. EACH TIME I HAVE TO REPLACE THE CONTINENTAL TIRE UNDER WARRANTY FORD HAS TO LOCATE THE TIRE AND IT IS NOT EASY TO LOCATE. IN ADDITION, EVERY NEW FORD F250 ON THE DEALERS LOT HAS ANOTHER NAME BRAND TIRE, WHICH I BELIEVE INDICATES FORD HAS ISSUE WITH THE CONTINENTAL TIRES. I SEARCHED THE NHTSA DATA BASE

Steering
Filed Jun 23, 20148,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT HAD TO TURN THE STEERING WHEEL EXCESSIVELY IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Steering
Filed Jun 16, 201418,000 milesWV

THIS INCIDENT OCCURRED ON SATURDAY, JUNE 14, 2014: ROAD CONDITIONS WERE DRY, TEMPERATURE 75 DEGREES. EXTREMELY DRAMATIC WHEEL WOBBLING. TRAVELING ON INTERSTATE, APPROXIMATELY 65 MPH, DROVE OVER SEVERAL SMALL BUMPS IN THE ROAD WHEN THE SHAKING AND WOBBLING STARTED. TRUCK STARTED VEERING INTO LEFT LANE OF INTERSTATE. WE THOUGHT OUR WHEELS WERE COMING OFF DUE HOW VIOLENT THIS ACTION WAS. GENTLY APPLIED BRAKES, AND SHAKING/WOBBLING SUBSIDED AROUND 30 MPH AND PULLED OFF OF THE INTERSTATE. FIRST THING ACCOMPLISHED WAS GOING AROUND AND CHECKING EACH TIRE TO SEE IF THEY WERE LOOSE. THEY WERE SECURE. HAVE AN APPOINTMENT TOMORROW MORNING, JUNE 17, 2014 AT THE FORD DEALERSHIP WHERE TRUCK WAS PURCHASED. TO SAY WE WERE TERRIFIED IS AN UNDERSTATEMENT. *TR

Service Brakes
Filed Jun 10, 201427,000 milesFL

WE WENT TO SLOW DOWN AND THE BRAKES DIDN'T FEEL RIGHT AND WASN'T STOPPING THE TRUCK BY THE TIME WE DID STOP THE BRAKES WHERE SMOKING. *TR

Service Brakes
Filed May 27, 201428,000 milesFL

WE CAME TO A RED LIGHT AND THE BRAKES FAILED TO STOP WE HAD TO PUT THE TRUCK TO A SUDDEN STOP BY USING THE TRAILER SWITCH. WE CALLED THE DEALER BUT THEY SAID THEY COULDN'T HELP SO WE HAD TO MAKE THE REPAIRS ON A BACK ROAD WE COULD NOT FIND ANY COMPANY WILLING TO TOW TRUCK AND TRAILER SO WE GOT A RIDE TO A PARTS STORE AND GOT THE PARTS OEM BRAKE PADS AND CALIPERS, PROBLEM IS THE TRUCK IS SHOWING SIGNS OF SAME ISSUE WITH 130 MILES ON REPAIR. *TR

Tires
Filed May 12, 201455,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD F250 WITH MICHELIN A/T TIRES SIZE LT275/65/R20. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER'S SIDE TIRES EXPLODED WHILE DRIVING APPROXIMATELY 45 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 55,000.

Steering
Filed May 8, 201439,000 milesNC

2012 F250 WITH THE DEATH WOBBLE IN THE FRONT END. DRIVING TRUCK DOWN HIGHWAY AT 70 MPH AND THE FRONT END JUST START TO SHAKE AND FEEL LIKE THE FRONT END IS COMING OUT FROM UNDER THE TRUCK. HAD TO ALMOST COME TO A COMPLETE STOP BEFORE IT WOULD STOP SHAKING. TAKE TRUCK TO FORD TO GET FIXED AND I'M TOLD THAT IT WILL NOT BE COVER UNDER WARRANTY. THE TWO FRONT BALL JOINTS GO OUT AND THE TRACK BAR AT 39K MILES. THEY TELL ME THAT IT IS NOT COVER UNDER THE POWER TRAIN WARRANTY. FROM WHAT I'M TOLD FORD KNOW THIS IS A PROBLEM AND HAS NOT FIXED IT YET. *TR

Engine
Filed Mar 10, 201418,000 milesAL

RED FLUID FOUND ON GARAGE FLOOR. I TOOK MY TRUCK IN AND FORD COULD NOT FIND ANY LEAK. WITHIN A WEEK LATER I TOOK IT BACK AND SHOWED THEM WHERE IT WAS LEAKING. FORD BROUGHT THE MASTER MECHANIC OVER AND THEY DETERMINED THAT IT WAS SOMETHING LOOSE ON THE RIGHT SIDE UP HIGH THEY DID NOT TELL ME WHAT IT WAS. WITHIN A COUPLE OF WEEKS I TOOK IT BACK AGAIN AND THEY DETERMINED THE WATER PUMP WAS LEAKING THEY HAD THE TRUCK FOR 3 DAYS. AFTER PICKING UP MY TRUCK WITHIN 200 FEET FROM THE FORD DEALER THE LOW POWER ILLUMINATED AND THE ENGINE SYMBOL LIT UP. THEY 1ST TOLD ME THEY WOULD HAVE TO TAKE THE TOP OF THE ENGINE OFF TO CHECK IT OUT. A HOUR PASSED AND I GOT CALLED AND TOLD IT WAS THE DIESEL FUEL WAS GELLING UP AND THEY WOULD HAVE TO PUT A ADDITIVE IN THE FUEL AND THAT I SHOULD ADD IT AGAIN EVERY OTHER TANK OF FUEL. *TR

Vehicle Speed Control
Filed Jan 17, 2014450 milesVA

ON 28 SEPTEMBER 2012 I PURCHASED A NEW 2012 FORD F250 DIESEL PICKUP FROM A FORD DEALER. ON/ABOUT 1 NOVEMBER 2012 WHILE ACCELERATING (FROM APPROXIMATELY 10 MILES PER HOUR SPEED) INTO AN INTERSTATE TRAFFIC LANE THIS VEHICLE SUDDENLY WENT INTO AN ENGINE NEAR STALL/LOSS OF POWER CONDITION WHICH LASTED APPROXIMATELY THREE TO FIVE SECONDS AND THEN REGAINED NORMAL ENGINE POWER. THIS WAS A VERY ALARMING CONDITION AS I WAS ENTERING INTO HIGH SPEED TRAFFIC AND NEEDED CAPABLE ACCELERATION WHILE ENTERING INTO TRAFFIC. THE TRUCK HAD APPROXIMATELY 450 MILES ON IT WHEN THIS FIRST OCCURRED. I TOOK THIS TRUCK BACK TO THE DEALER WHEN THE TRUCK HAD 551 MILES ON IT AND THEY COULD NOT FIND ANYTHING WRONG. WHILE DRIVING THE TRUCK ON 27 NOVEMBER 2013, THIS SAME ENGINE NEAR-STALL EVENT OCCURRED UNDER A SIMILAR HIGHWAY INGRESS CONDITION WHEN THE TRUCK HAD APPROXIMATELY 5,100 MILES ON IT. I CALLED THE FORD CUSTOMER SERVICE HOTLINE AND WAS ADVISED TO TAKE THE TRUCK TO A FORD DEALER FOR A SECOND CHECKUP. I THEN TOOK THE TRUCK TO A DIFFERENT FORD DEALER ON 6 JANUARY 2014 WHEN THE TRUCK HAD 5,510 MILES ON IT AND THEY COULD NOT FIND THE PROBLEM. NEITHER OF THE TWO FORD DEALERS THAT I'VE TAKEN THE TRUCK TO FOR DIAGNOSIS WILL PROVIDE ME WITH A FURTHER COURSE OF ACTION TO FIX THIS RECURRING ENGINE MALFUNCTION. I WANT THIS MALFUNCTION FIXED OR A NEW PICKUP TO REPLACE IT, IT CREATES A PERSONAL SAFETY HAZARD FOR ME AND MY FAMILY AND THE PROBLEM HAS BEEN IN THE TRUCK FROM WHEN IT WAS ONLY A MONTH OLD AND HAD 450

Suspension
Filed Jan 9, 201445,000 milesFL

I WAS SAFELY OPERATING MY FORD F 250 ON A CONCRETE BRIDGE IN PINE ISLAND FLORIDA . I WAS TRAVELING @ 63 MPH AND WAS MAKING A SLIGHT LEFT BEND . THE TRUCK CROSSED AN EXPANSION JOINT AND WENT INTO UNCONTROLLABLE VIOLENT OSCILLATION OF SUSPENSION AND STEERING . THE OSCILLATION WAS SUCH THAT THE STEERING WHEEL WAS DIFFICULT TO HOLD ON TO AND MY FIRST THOUGHT WAS MULTIPLE FLAT TIRES OR A WHEEL CAME OFF THE VEHICLE . HARD BRAKING TO UNDER 30 MPH WAS WHAT WAS REQUIRED TO STABILIZE STEERING TO "NORMAL" . THAT WAS THE FIRST TIME THIS OCCURRED AND I DISCUSSED WITH MY SERVICE ADVISER AT THE FORD DEALERSHIP THAT I PURCHASED THE TRUCK FROM. I INSPECTED VEHICLE AND COULD SEE NO DAMAGE OF OBVIOUS PROBLEMS . I MONITOR TIRE PRESSURE REGULARLY , HAVE NO MODIFICATIONS TO SUSPENSION OR STEERING ON VEHICLE . THE NEXT TIME THIS OCCURRED 12/26/13, I WAS TRAVELING APPROX. 65 MPH AND AGAIN WAS IN A SLIGHT LEFT HAND TURN AND CROSSED AN EXPANSION JOINT NEAR BIRMINGHAM ALABAMA ON HIGHWAY 65. I WAS SURROUNDED BY DENSE 65 MPH TRAFFIC AND THE TRUCK WAS UNCONTROLLABLE. THIS TIME THERE WAS A NEAR ACCIDENT AS I HAS A SEMI TRACTOR TRAILER BOTH CLOSE BEHIND ME AND TO THE RIGHT SIDE OF ME . ONCE AGAIN I HAD TO BRAKE RAPIDLY TO AVOID CROSSING LANES PUTTING MY FAMILY AT RISK OF SERIOUS ACCIDENT . THIS IS A HAZARDOUS CONDITION AND THE DEALER HAS NO EXPLANATION. THE FORCE IS VIOLENT ENOUGH THAT IT COULD EASILY DAMAGE PARTS OF THE TRUCK . AS A SIDE NOTE , THE FUEL PUMP CAME APART AND SLUNG METAL FRAGMENTS THROUGHOUT

Steering
Filed Nov 27, 2013CT

VIOLENT SHAKING OF ENTIRE TRUCK (REQUIRING DRIVER TO PULL OFF HIGHWAY/ROADS - AT RISK) - SPEED APPROX ~45-70MPH HIGHWAY/OR BACK ROADS. THIS INCIDENT (UPON RESEARCH) IS KNOWN AND CALLED THE 'DEATH WOBBLE'. THIS ISSUE CAUSES A FULL LOSS OF CONTROL OF THE VEHICLE. THERE IS A KNOWN ISSUE HERE (SEARCH INTERNET ON FORD 250 DEATH WOBBLE FOR VIDEO EVIDENCE - MANY INSTANCES) FORD MUST TAKE CORRECTIVE ACTION. I NOW HAVE A 2012 VEHICLE WHICH IS NOT SAFE TO DRIVE. ISSUE IS ONGOING AND OCCURRED ON MANY DATES MANY TIMES EX. DRIVING APPROXIMATELY 5-7 MILES HOME FROM GROTON CT TO NIANTIC CT - FORCED TO PULL OFF TO SIDE OF HIGHWAY 3 OUT OF THE 4 TIMES THE 'DEATH WOBBLE' ENSUED. *TR

Service Brakes
Filed Oct 19, 20131,000 milesVA

WHEN DRIVING DOWN THE ROAD AND I START TO BRAKE THE VEHICLE MY FOOT TRAVELS HALF THE DISTANCE TO THE FLOOR BEFORE THE BRAKES ENGAGE AND START TO STOP VEHICLE. THIS HAPPENS ON HIGHWAY AND RESIDENTIAL DRIVING. MADE MY CONCERNS KNOWN TO FORD DEALER BUT I GET A PRINTOUT OF HOW "NEW" BRAKES WORK. WHEN I MADE IT CLEAR TO AVOID ACCIDENTS I HAD TO PUMP BRAKES IN ORDER TO ENGAGE BRAKES TO STOP VEHICLE, DEALER AGAIN INDICATES THAT IS THE WAY IT IS TO WORK. HAD DEALER SERVICE REPRESENTATIVE CLIMBED INTO TRUCK AND DEPRESS BRAKES WHILE VEHICLE WAS STOPPED WITH TRANSMISSION IN PARKED AND DECLARED "NO PROBLEMS" AND "BRAKES WORKED AS IT SHOULD". WHEN I AGIAN MENTION IT ONLY HAPPENS WHEN DRIVING OR VEHICLE IN MOTION, DEALER AGAIN ADVISES THIS IS THE NEW BOOSTER. I HAVE REPEATEDLY MENTION THAT THE BRAKES OR BOOSTER ARE DEFECTIVE I GET NO REPONSE FROM DEALER. REQUEST NHTSA INVESTIGATE THE PROBLEMS WITH THE BRAKES. I HAVE AVOIDED ACCIDENTS BY PUMPING BRAKE PEDAL TO ENGAGE BRAKES SOONER. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford F-250 → · Every F-250 year → · How the figures are calculated →