Page 9 of 12 · complaints 401–450 of 581

1999 Ford F-250 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Service Brakes, Hydraulic › Power Assist
Filed May 31, 2000CA

LOSS OF POWER STEERING AND BRAKES ON 5% DOWN GRADE. AFTER STOPPING SAFLY DUE TO TRAILER BRAKES AND EXHUAST BRAKE. RESTARTED ENGINE AND BOTH RETURNED. TOWED TO BOTTOM OF GRADE. DEALER IN SOUTH LAKE TAHOE CHECKED WITH NO INDICATION OF A FAULT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 13, 2000WA

THE ROTORS WARP AT 12000 TO 14000 MILE INCREMENTS. THE DEALER WILL ONLY TURN THE ROTORS AND NOT REPLACE THEM TILL THE MINIMUM TOLERANCE IS REACHED. I UNDERSTAND THAT THERE ARE NEW HEAVIER ROTORS, BUT FORD REFUSES TO REPLACE ROTORS INPICK-UPS SOLD PRIOR TO MAR 99., THIS IS A ENGINEERED SAFETY DEFECT AND I WANT SOME TYPE OF PERMANENT FIX. THANK YOU. *AK

Wheels
Filed May 3, 2000AZ

REAR WHEELS CANNOT BE REMOVED WITHOUT GETTING UNDERNEATH VEHICLE AND POUNDING ON IT. OWNER FOUND THE PROBLEM AND IT IS UNRELATED TO THE VEHICLE, REQUESTS THAT COMPLAINT BE WITHDRAWN. *AK *ML

Electrical System › Wiring › Front UnderhoodFire1 injured
Filed May 1, 2000NY

TRUCK WAS TOTALED AND INSIDE COMPARTMENT TOTALLY DESTROYED - VERY HOT FIRE. *AK

Suspension › Front
Filed Apr 27, 2000LA

99 FORD 250 SUPER DUTY CANNOT ADJUST CAMBER/CASTER WITHOUT CHANGING THE BUSHINGS. THE ALIGNMENT COMPUTER SHOWS "VALUE IS NOT WITHIN SPECIFICATION. TIRE WEAR, HANDLING AND SAFETY PROBLEMS MAY RESULT." FORD WILL NOT TAKE CARE OF THIS UNDER WARRANTY. THIS IS NOT ADJUSTABLE UNLESS A KIT IS ADDED AT MY EXPENSE. FORD CLAIMS IT IS A WEAR ITEM AND IS NOT COVERED. IF THIS PIECE WEARS OUT IN 14,157 MILES, FORD HAS A SAFETY PROBLEM ACCORDING TO THE COMPUTER. THE TRUCK HAS PULLED TO THE RIGHT SINCE IT WAS NEW. EVIDENTLY THEY ARE AWARE OF THIS PROBLEM. SINCE KITS ARE AVAILABLE TO CORRECT THE PROBLEM ( IF CAUGHT WITHIN 12,500). THEY ARE SHIPPED WITH NON-ADJUSTABLE KITS, THAT ARE LOCKED IN AND CANNOT BE ADJUSTED. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 25, 2000CT

DEALER UNABLE TO PERFORM RECALL REPAIR 99S32 OF THE FUEL SYSTEM INTEGRITY BECAUSE WHERE IS A FIFTH WHEEL IN THE BED OF THE TRUCK. NLM

Fuel System, Gasoline › Fuel Injection System
Filed Apr 24, 2000AK

THE O-RING INJECTORS ARE PREMATURELY BREAKING, CAUSING ENGINE TO RUN OUT OF OIL, AND RESULTING IN ENGINE COMPLETELY SHUTTING DOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Suspension
Filed Apr 17, 2000VT

WHILE DRIVING VEHICLE WANDERS FROM SIDE TO SIDE WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL. DEALER CANNOT DETERMINE THE PROBLEM. *AK *ML

Steering
Filed Apr 14, 2000ID

AFTER MAKING A TURN STEERING WHEEL WILL NOT SELF CENTER. THE DEALER HAS REPAIRED VEHICLE ON SEVERAL OCCASIONS; HOWEVER, THE PROBLEM STILL EXISTS. FORD DENIES THAT THERE IS A PROBLEM. *AK *ML

Air Bags › FrontalCrash2 injured
Filed Apr 14, 2000LA

CONSUMER HAD LOST CONTROL OF VEHICLE AND RAN OFF ROAD, HTTING TWO TREES HEAD-ON. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, AND SEATBELT CAME LOOSE, CAUSING INJURIES, AND $11,000 WORTH OF DAMAGE. BODY SHOP THAT REPAIRED VEHICLE COULD NOT FIND AIRBAG SENSORS, AND FELT THAT THEY WERE MISSING, THAT THEY WERE NEVER INSTALLED AT FACTORY. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Apr 11, 2000MA

REARVIEW EXTERIOR MIRRORS EXTEND OUT TOO FAR, ALLOWING OTHER VEHICLES AND PEDESTRIANS TO COME IN CONTACT WHEN VEHICLE IS PASSING. DEALER HAS SEEN VEHICLE, AND CAN REPLACE THE MIRRORS. *AK

Interior Lighting
Filed Apr 11, 2000IL

THE TRUCK HAS BEEN IN THE DEALERS 5 TIMES FOR THE SAME FAILURE. THE INTERIOR LIGHT COMES ON AT VARIOUS TIMES AND WILL NOT SHUT OFF UNLESS I PULL THE FUSE. A MODULE WAS CHANGED BY THE DEALERS AND NOW THEY SAY THEY HAVE NO IDEA WHAT IS CAUSING THE PROBLEM, BUT, ADMIT THEY HAVE HAD SEVERAL OF THESE FAILURES. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Apr 7, 2000NE

RECALL 99V311 000/FMVSS 301 CONCERNING FUEL EMISSION CONTROL VALVE. DEALER REFUSED TO HONOR RECALL . DEALER INFORMED CONSUMER THAT THEY WOULD CALL MANUFACTURER, AND MANUFACTURER WOULD CALL CONSUMER WITHIN 3 WEEKS. THUS FAR, NO CALL RECEIVED. SEEKING HELP FROM NHTSA IN THIS MATTER. OWNER TOOK VEHICLE TO ANOTHER DEALER, AND AS SOON AS THE PARTS COME IN THEY WILL REPAIR THE RECALL. *AK *ML

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Apr 6, 2000MS

ACCUMULATION OF ROCKS IN THE GEAR HOUSING UNDER VEHICLE CAUSES GEAR SHIFT NOT TO PROPERLY SHIFT INTO PARK. DEALER NOTIFIED. *AK

Suspension › Front
Filed Apr 5, 2000MT

THE BOLTS SHEARED OFF THE FRONT END WHICH CAUSED LOSS OF VEHICLE CONTROL, AND COULD HAVE RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 23, 2000ID

AT ABOUT EVERY 7000 MILE INCREMENTS MY BRAKES BEGIN TO EXHIBIT "BRAKE SHUDDER" A VIBRATION THAT OCCURS WHEN THE BRAKES ARE APPLIED. NOT UNTIL I WAS ABLE TO OBTAIN A TECHNICAL SERVICE BULLITEN AND SHOW MY FORD DEALER WAS I ABLE TO GET THE PROBLEM RESOLVED. FOLLOWNG IS THE TECHNICAL SERVICE BULLETIN: SOME 1999-2000 SUPER DUTY F-SERIES AND 2000 EXCURSIONS MAY EXHIBIT BRAKE VIBRATION OR SHUDDER WHILE BRAKING. ENGINEERING HAS RELEASED A NEW BRAKE PAD (P/N F81Z-2001-EA), WHICH IS EQUIPPED WITH A "V-SPRING." THE V-SPRING KEEPS THE BRAKE PAD OFF THE ROTOR, WHICH INCREASES BRAKE PAD LIFE AND DECREASES BRAKE SHUDDER AND NOISE. WHEN REPLACING THESE BRAKE PAD USE THE PRO-CUT BRAKE LATHE TO MACHINE THE ROTORS ON THE VEHICLE TO A LATERAL RUN-OUT OF .001" OR LESS. BESIDES THE SHUDDER THE THING THAT CONCERNS ME THE MOST IS THE VEHICLE STARTS TO PULL TO LEFT OR RIGHT WHEN I APPLY THE BRAKES. THANK YOU FOR YOU CONSIDERATION ON THIS ISSUE.L. *AK

Vehicle Speed Control › Cruise Control
Filed Mar 23, 2000CA

THE VEHICLE'S HIGH IDLE CONDITION PERSISTED EVEN AFTER MOTOR CONTROL UNIT WAS REPLACED BECAUSE THE COMPUTER PROGRAMMING IS NOT UPDATED. YH

Suspension
Filed Mar 16, 2000MN

WHEN TOWING TRAILER AND OR WHEN CARRYING WEIGHT IN THE REAR OF THE BOX, UPON HITTING A LARGE BUMP OR A SMALLER ROLLER TYPE BUMP THE TRUCK SWERVES LEFT AND RIGHT AND THE STEERING SEEMS TO PULL SOMEWHAT. THE SERVICING LOCAL DELER SAID THERE IS TECHNICAL SERVICE BULLETIN ON THIS PROBLEM BUT NOT FOR THE F-250, ONLY FOR THE F-350 AND UP . THEY SAID THEY CAN NOT ORDER THE PARTS TO FIX MINE BECAUSE FORD HAS NOT GIVEN APPROVAL FOR THIS. THE TECHNICAL SERVICE BULLETIN FROM FORD CONCERNING THIS PROBLEM , I BELIEVE IS TSB99-8-2. *AK

Structure › Body › Door
Filed Mar 15, 2000CO

DOOR SENSORS AND WARNING CHIME KEEP INDICTATING DOORS ARE AJAR EVEN WITH ALL DOORS SHUT. ALSO, INTERIOR LIGHTS WILL COME ON BY THEMSELVES.. DEALER CANNOT DETERMINE CAUSE , BUT HAS REPLACED SENSORS, HOWEVER, PROBLEM KEEPS REOCCURRING. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 14, 2000WA

HIT OBJECT IN THE ROAD, PUNCTURING THE GAS TANK WHICH HAD NO PROTECTIVE COVERING. CONSUMER BELIEVES THAT THIS COVERING SHOULD BE A REQUIREMENT, NOT JUST AN OPTION. *AK *ML

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 9, 2000SD

RECALL # 99V311000 FORD/FMVSS 301; VEHICLE CRASH: CUT OFF SYSTEM. DEALER STATED THAT BECAUSE THERE IS NOT A HOLE UNDERNEATH, THEY WILL NOT CORRECT. BUT OWNER WILL BE GIVEN CORDS TO FIX IF FRAMES CHANGE. *AK *ML

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 6, 2000MI

INTERMITTENTLY WHEN THE BRAKES ARE APPLIED IN A PANIC PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED AND REPAIRED VEHICLE. *AK

Power Train › Automatic Transmission
Filed Mar 5, 2000MI

THIS TRUCK HAS MANY PROBLEMS. STRARTING WITH THE TRANSMISSION GOING OUT, THE FRONT RIGHT SIDE OF THE TRUCK THERE IS A DISTINCTIVE "CLUNK" WHEN PUT INTO GEAR; EITHER FORWARD OR REVERSE. THEN GOING INTERIOR; THE "DOOR AJAR" LIGHT COMES ON IT THINKS THAT THE DOORS ARE NOT SHUT, BUT YOU CAN SLAM ALL 4 DOORS SHUT AND IT STILL THINKS THE DOORS ARE "AJAR" SO THAT WILL KEEP THE INTERIOR LIGHT ON WHILE DRIVING. THE INTERIOR LIGHT WILL GO OUT IF YOU GET UP TO ABOUT 20 MPH, THEN WHEN YOU SLOW DOWN TO UNDER 20MPH IT WILL COME BACK ON. THE "WARNING BELL" COMES ON AND STAYS ON EVEN WHEN THE TRUCK IS SHUT OFF. NEXT THE SEAT BELTS WILL SOME TIMES WORK AND SOME TIMES NOT. EITHER THE ARE HARD TO PULL OUT OR THEY WILL NOT RETRACT. THE TAILGATE COVER HAS WARPED IN NOT EVEN 1 YEAR AFTER WE HAD IT.

Power Train › Automatic Transmission
Filed Mar 1, 2000NY

WHEN VEHICLE SHIFTED GEARS IT VIBRATED FOR A QUICK SECOND. ALSO, WHEN VEHICLE REACHED 43MPH, IT VIBRATED REAL HARD. CONSUMER TOOK VEHICLE TO THE DEALER, AND THEY CHANGED THE TIRES. VEHICLE WAS TAKEN IN AGAIN, AND DEALER THEN ADMITTED THAT IT WAS A PROBLEM AND HE HAD NO CLUE. *AK

Seats1 injured
Filed Feb 25, 2000UT

SEAT IN EXTENDED CAB HAS NO PADDING ,ONLY A VINYL COVER, CAUSING INJUIRES TO PASSENGERS. FORD HAS UPDATED SEAT, WHICH NOW NOW HAS FULL PADDED BACK ON NEWER MODELS. BUT WILL NOT MODIFY OLDER MODELS. *AK

Air Bags › FrontalCrash
Filed Feb 24, 2000NC

CONSUMER REARENDED ANOTHER VEHICLE TRAVELING AT ABOUT 55MPH. UPON IMPACT, AIRBAGS DIDN'T DEPLOY. CONSUMER WAS NOT INJURED. *AK

Power Train › Axle HubsCrash
Filed Feb 23, 2000WI

FRONT HUB WOULD NOT HOLD VACUUM CAUSING 4 WHEEL DRIVE NOT TO ENGAGE EVEN THOUGH THE 4 WHEEL DRIVE LIGHT IS ILLUMINATED. THIS CAUSED THE TRUCK TO LOOSE CONTROL AND HIT A TREE. NLM

Steering
Filed Feb 22, 2000MD

WHILE TRAVELING 50 MPH, AND AS A RESULT OF MAKING A SUDDEN STOP, CONSUMER EXPERIENCED LOSS OF STEERING. DEALER HAS BEEN NOTIFIED AND REFUSES TO WORK ON THIS UNTIL FORD AUTORIZES. *AK.ET.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 14, 2000AR

WE'VE BEEN PREVIOUS NEW FORD TRK OWNERS - AND HAVE NEVER ENTAILED SUCH A PROBLEM LIKE THIS. WE FEEL THAT THERE IS MORE THAN ADQUATE REASON THAT FORD SHOULD GIVE PRIORITY ATTENTION TO THIS MATTER. AT GENERAL HIGHWAY SPEEDS, THEN WHEN BEGINNING TO APPLY BRAKES, ALL OCCUPANTS CAN EASILY FEEL VERY HARD ERRATIC TREMBLING BEGIN ON THE FRONT END. WHEN HAVING OUR DEALER CHECK INTO THIS, HE ASSURED US THAT THE FRONT END WAS OKAY, BUT THAT EXCESSIVE HEAT IS CAUSING THE FRONT BRAKE ROTORS TO DISTORT, AND THEREBY NEEDS LATHING/CUTTING - TO CORRECT, AND RID THE PROBLEM OF THE TREMBLING WHEN APPLYING BRAKES. THIS IS THE THIRD TIME THAT WE HAVE HAD TO RESORT TO HAVING THE ROTORS LATHED. OUR TWO PRIOR FORD F-250HD TRUCKS THAT WE'VE OWNED, NEVER DISPLAYED THESE PROBLEMS IN ANY FORM.*AK

Suspension › Front
Filed Feb 3, 2000OR

VEHICLE IN FOR REPAIRS ON NUMEROUS OCCASIONS TO TRY TO RECTIFY FRONT END SUSPENSION NOISE, REPLACEMENT OF THE AIR CONDITIONER COMPRESSOR DID NOT REMEDY NOISE. *MJS

Fuel System, Gasoline
Filed Feb 2, 2000PA

RECALL 99V311000 CONCERNING FUEL SYSTEM. PARTS ARE NOT AVALIABLE. *AK

Air Bags › FrontalCrash
Filed Feb 2, 2000NC

NO DEPLOYMENT OF AIR BAGS DURING VEHICLE COLLISION. *MJS

Visibility › Rearview Mirrors/Devices › Exterior
Filed Feb 1, 2000IL

WHEN DRIVER WAS REVERSING HE COULD NOT SEE CLEARLY THE BACK OR TRAIL OF THE VEHICLE. ON THE RIGHT SIDE MIRROR IT WAS HARD TO FOCUS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 31, 2000NY

WHILE DRIVING 4 HOURS FROM HOME ENGINE FAILED, HAS BEEN 26 DAYS AND STILL NO REPLACEMENT. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 30, 2000OK

REFERENCE VOQ #854737 WHERE MY SUPPLIED INFORMATION WAS INCORRECTLY RECORDED. WHILE DRIVING AND WHEN BRAKING, THE VEHICLE PULLS LEFT (INTO ONCOMING TRAFFIC) THE SEVERITY OF THE PULL TO THE LEFT IS DIRECTLY RELATED TO THE MEASURE OF THE BRAKING AND VEHICLE SPEED (E.G. LOW SPEED WITH LIGHT BRAKING = MODERATE PULL TO THE LEFT AND HIGHER SPEEDS WITH FIRM BRAKING = EXTREME PULL TO THE LEFT). THE FORD DEALER HAS TURNED ALL THE ROTORS, REPLACED A BRAKE LINE, REPLACED THE PADS, REALIGNED THE VEHICLE AT LEAST THREE TIMES, REPLACED THE CAMBER BUSHINGS TWICE, ONCE WITH FORD FACTORY PARTS AND THE LAST TIME WITH AFTER MARKET PARTS (NON-FORD ADJUSTABLE CAMBER BUSHINGS). REFERENCE ELECTRONIC DEALER SERVICE REPORT, EDSR#17584 GENERATED 05/11/99 BY THE MASTER TECHNICIAN AT JOE COOPER FORD. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 28, 2000GA

SEVERE STEERING VIBRATION ON BRAKING. REPORTED TO DEALER 4 TIMES. FIRST TIME, TURNED ROTORS. SECOND TIME, REPLACED ROTORS. THIRD TIME, DEGLAZED ROTORS. FOURTH TIME, NO ACTION. TOLD IT WAS THE ABS SYSTEM AND WOULD MEET WITH FORD FACTORY REP. STILL WAITING.

Service Brakes, Hydraulic › Foundation Components
Filed Jan 27, 2000TX

DURING INCLEMENT WEATHER BRAKE FAILED WHEN APPLIED. CONSUMEER TRIED TO AVOID HITTING VEHICLE IN FRONT AND HIT A POLE. THERE WAS NO DEPLOYMENT OF DRIVER AND PASSENGER SIDE AIRBAGES AND THE SEAT BELT DID NOT RESTRAIN DRIVER AND KILL SWITH FAILED. YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 24, 2000WV

WHEN TRAVELING AND UPON DEPRESSING THE BRAKE PEDAL CONSUMER NOTICED VEHICLE PULLLING TO THE LEFT, CAUSING POOR STEERING CONTROL, AND RESULTING IN SEVERAL NEAR CRASHES. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS MADE REPAIRS, BUTPROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Exterior Lighting › Turn Signal › Switch
Filed Jan 24, 2000CA

WHEN TURNING A CORNER AND SIGNAL LIGHT ON, THE SWITCH WILL TURN OFF BEFORE CONSUMER FINISHES MAKING THE TURN. CONSUMER FEELS THIS IS UNSAFE. *AK

Vehicle Speed Control
Filed Jan 22, 2000CA

THROTTLE CONTROL MALFUNCTIONED. YH

Fuel System, Gasoline
Filed Jan 21, 2000PA

CONSUMRER RECEIVED RECALL LETTER 93V311000. CONTACTED DEALER NO PARTS AVAILABLE TO CORRECT RECALL PROBLEM, CONSUMER HAS A TOTAL OF SIX VEHICLE THAT ARE INCLUDED IN THIS RECALL. PLEASE GIVE ANY FURTHER DETAILS. *AK

Interior Lighting
Filed Jan 21, 2000CA

VEHICLE EXPERIENCING COURTESY LIGHT INTERMITTENTENTLY COMING ON WHEN APPLYING BRAKES. DEALER NOTIFIED, AND BEING INSPECTED AS OF NOW. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 21, 2000TX

THE ANTI-LOCK BRAKING SYSTEM LOCKS UP INTERMITTENTLY, PULLING THE VEHICLE EITHER SHARPLY TO THE LEFT OR TO THE RIGHT.

Exterior Lighting › Turn Signal › Flasher Unit
Filed Jan 19, 2000CA

TURNING SIGNAL LIGHTS WILL NOT STAY ON. THEY COME ON INTERMITTENTLY. WHEN TURNING A CORNER THEY WILL GO OFF. HASN'T CONTACTED DEALER OR MANUFACTURER.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 19, 2000TX

THE PROBLEM IS THE ENGINE IS USING OIL, THIS IS A NEW VEHICLE, I AM BEING TOLD THAT THIS ENGINE SHOULD USE 1 QUART OF OIL IN 900 MILES, I JUST DON'T BELIEVE THAT A NEW VEHICLE SHOULD BE USING THIS MUCH OIL. I THINK I'M GETTING THE RUN AROUND , IT IS MY BELIEF THAT FORD IS HAVING TROUBLE WITH THESE NEW ENGINES AND THEY DON'T KNOW WHAT TO DO ABOUT IT, I AM NOT THE ONLY ONE WITH ONE OF THESE NEW FORD TRUCKS THAT IS HAVING THIS PROBLEM.

Engine and Engine Cooling › Exhaust System
Filed Jan 19, 2000MT

CONSUMERS FEEL SICK WHILE DRIVING IN VEHICLE, POSSIBLE EXHAUST LEAK INTO CARGO COMPARTMENT. *MJS

Interior Lighting
Filed Jan 12, 2000NY

WHENEVER DRIVING DURING THE DAY OR DURING THE NIGHT INTERIOR LIGHTS & BACK LIGHTS WOULD COME ON & THEN GO OFF. THE FUEL TANK ALSO LEAKED FUEL. HAVE TAKEN VEHICLE TO DEALERSHIP & WAS INFORMED BY MECHANIC THERE WAS NO WAY THE PROBLEM COULD BE CORRECTED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 5, 2000OK

WHILE TRAVELING AND WHEN PRESSING ON THE BRAKE PEDAL VEHICLE WOULD TRAVEL TO THE LEFT OR THE RIGHT. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK

Suspension › Front › Springs › Air Suspension › Lines and Fittings
Filed Dec 30, 1999WY

WHEN THE WEATHER IS COLD SLUSH ACCUMULATES IN THE FRONT FILTER AIR BOX, CAUSING THE TRUCK TO DIE / FAIL. DEALER IS AWARE OF THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. THE DEALER WILL REPLACE THE AIR BOX IF THE TRUCK IS STILL UNDER WARRANTY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK *YC

Power Train › Driveline › Constant Velocity Joint
Filed Dec 25, 1999MA

WHEN I PUT MY TRUCK INTO GEAR AND INITIALLY START OUT THERE WAS KNOCKING AND CLUNKING COMING FROM UNDER THE RIGHT (PASSENGER SIDE) FLOOR BOARDS. CLUNKING SEEMED SIMILAR TO BAD U-JOINTS WHEN TORQUE IS PUT ON THEM. CLUNKING COULD BE FELT ON FLOOR. I HAD IN TO DEALER NUMEROUS TIMES BEFORE THEY WERE ABLE TO FEEL AND HEAR CLUNKING. THE KNOCKING AND CLUNKING IS MORE PREVELANT IN WARM WEATHER. NOW I AM TOLD BY DEALER ( PLACE MOTOR, 19 THOMPSON ROAD-ROUTE 193,WEBSTER, MA,01570, PH.#5089438010) THAT THIS IS "UNDER INVESTIGATION" BY FORD MOTOR CO. I ASKED WHAT MY OPTIONS WERE BECAUSE I DON'T LIKE DRIVING A NEW VEHICLE AROUND WITH THE CLUNKING AND NOTHING BEING DONE. AT THIS POINT THERE WAS NOTHING THEY COULD DO AND THAT THESE PROBLEMS HAPPEN AND IT TAKES TIME TO FIND THEM. I WASN'T HAPPY WITH THE WAIT UNTIL IT FALLS OFF ATTITUDE I GOT, NOT NECESSARILY FROM THE DEALER BUT FROM FORD. THIS IS THE SECOND NEW VEHICLE WE HAVE PURCHASED FROM FORD THAT HAS HAD THE "UNDER INVESTIGATION" LABEL PUT ON IT. I HAD A 1997 FORD EXPEDITION THAT, ON COLD START UPS, HAD A TWO TO THREE MINUTE ENGINE RAPPING NOISE THAT WAS ALSO "UNDER INVESTIGATION". IT SOUNDED AS IF NO OIL WAS GETTING IN THE ENGINE FOR THE LONGEST TIME. THIS PROBLEM TURNED US OFF FROM BUYING OUT OUR VEHICLE FROM ITS LEASE PROGRAM. 2 FOR 2 DOES NOT MAKE ME VERY KEEN ON FORD QUALITY OR ITS CUSTOMER SATISFACTION, ESPECIALLY ON $30,000. TO $40,000. VEHICLES *AK.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Ford F-250 → · Every F-250 year → · How the figures are calculated →