Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
CROSS TRAFFIC SYSTEM FAILURE BLIND SPOT SYSTEM FAILURE AIR BAG DISPLAY FAILURE TURN SIGNAL CADENCE A/C FAILURE INTERMEDIARY POWER WINDOW FAILURE MIRROR DEPLOYMENT FAILURE A/C CANNOT MAKE CHANGES FUEL MPG MAJOR DROP
I JUST PURCHASED A NEW 2017 VEHICLE FROM TOM MASANO AND THEY HAVE BEEN HOUNDING ME TO COME BACK TO THEM FOR A RECALL AND THEY ARE 2 HRS AWAY FROM WHERE I LIVE. I JUST HAD A NEW BABY AND THIS IS A HUGE LOGISTICAL ISSUE WITH WORKING TOO NOW. PLUS DRIVING THE NEW VEHICLE DOWN THERE WOULD BE ADDITIONAL WEAR AND TEAR ON THE TRUCK, EVEN IF THEY OFFERED TO DRIVE IT DOWN THERE. I DID SOME FURTHER RESEARCH AS IT DID NOT MAKE SENSE TO ME AS TO WHY I WAS BEING TOLD I HAD TO BRING IN A VEHICLE TO THEIR DEALERSHIP AND I DISCOVERED THAT TOM MASANO FORD IS IN VIOLATION OF THE MOTOR VEHICLE SAFETY ACT ENFORCED BY THE NATIONAL HIGHWAY AND TRAFFIC SAFETY ADMINISTRATION (NHTSA). THE DEALERSHIP CAN BE SUBJECT TO FINES BY THE NHTSA FOR SELLING VEHICLES WITHOUT PROPERLY FIXING RECALLS, LIKE THIS ONE THAT WAS RELEASED ON APRIL 1ST PRIOR TO WHEN WE BOUGHT THE VEHICLE (PURCHASED IN JULY). OUR FAMILY HAS BEEN AT RISK FOR WEEKS. IT ALSO SOUNDS LIKE THEY ARE TRYING TO COVER IT UP BY NOT "MARKING THE VEHICLE AS SOLD IN FORD'S INVENTORY" UNTIL THIS PROBLEM HAS BEEN CORRECTED- WHICH THEY STATED WILL PREVENT ME FROM GETTING IT SERVICED LOCALLY. I AM ASSUMING THEY HAVEN'T MARKED IT OUT OF INVENTORY YET BECAUSE THEY DON'T GET IN TROUBLE LEGALLY OR WITH FORD- AS I AM SURE THIS IS NOT ONE OF THEIR BEST PRACTICES AND THEY WOULD BE ALARMED TO KNOW THIS IS OCCURRING. I HAVE THIS DOCUMENTED IN VOICEMAILS AND EMAILS THEM TELLING ME I HAVE TO GO TO THEM ONLY TO GET THIS TAKEN CARE OF. I FINALLY CALLED A LOCAL DEALER
TRAILER BRAKE CONTROLLER THE FACTORY TRAILER BRAKE CONTROLLER IS NOT WORKING PROPERLY WHEN A TRAILER WITH ELECTRIC SERVICE BRAKES IS PROPERLY CONNECTED TO THE TRUCK. THE CONTROLLER HAS ABOUT A 30 SECOND DELAY AND DOES NOT PUSH ENOUGH ELECTRICITY TO THE TRAILER BRAKES TO ENGAGE THEM FULLY. THIS RESULTS IN LONGER STOPPING DISTANCE FOR THE TRUCK AND TRAILER COMBINATION, POSSIBLE BRAKE FAILURE FOR THE TRUCK DUE TO OVERLOADING OF THE BRAKES WHICH, COULD RESULT IN AN ACCIDENT. I HAVE HAD MY TRAILER BRAKES CHECKED BY A PROFESSIONAL. THEY ARE PERFORMING AS THEY ARE DESIGNED TO. I HAVE CONTACTED MY FORD DEALER AND HE ASSURES ME THAT MY FACTORY CONTROLLER IS WORKING AS IT SHOULD. I DO NOT BELIEVE THEM. I STILL HAVE A TRAILER THAT IS NOT GETTING ENOUGH ELECTRICITY TO APPLY THE BRAKES.
MOTORCRAFT FL-2051-S OIL FILTERS ARE LEAKING DO TO IMPROPER MANUFACTURE, CAN CAUSE THE ENGINE TO LOSE ALL OIL. I HAVE HAD 2 FILTERS AND BOTH LEAK. THEY LEAK AROUND THE ROLLED TOP OF THE CAN. I HAVE MORE THAN ONE PICTURE. THIS IS ON THE 6.7 DIESEL ENGINE
CHECK ENGINE LIGHT CAME ON. NEEDS A NEW DEF PUMP ON 200 MILES. FORD DOES NOT HAVE THE PART. NEW TRUCK HAS BEEN IN SHOP FOR 2 WEEKS.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Ford F-250 SD → · Every F-250 SD year → · How the figures are calculated →