Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
TL* THE CONTACT OWNS A 2003 FORD EXPLORER XLT SPORT. WHILE CLOSING THE LIFTGATE THE REAR WINDOW SHATTERED. THERE WAS NO PRIOR DAMAGE TO THE WINDOW. THE FAILURE RESULTED IN A FEW CUTS ON THE CONTACT'S HANDS. THE CURRENT AND FAILURE MILEAGES WERE 38,254.*AK UPDATE 05/21/07.*JB
VIBRATION IN FRONT END OF 2003 FORD EXPLORER SPORT DETERMINED TO BE ASSOCIATED WITH THE FRONT WHEEL DRIVE. RESOLUTION HAS NOT OCCURRED TO DATE. BALANCED ALL DRIVE LINES BUT STILL VIBRATES. VIBRATION STOPS WHEN FRONT DRIVE LINE IS DISCONNECTED. NEXT APPROACH IS TO CONTINUE THROUGH REST OF DRIVE TRAIN. *NM
2003 FORD EXPLORER EDDIE BAUER AWD 4DR VIN [XXX] UNDER WARRANTY - 33125 MILES WHEN IN REVERSE EXPERIENCE BANGS/JERKS - DEALER STATED IT WAS TRANSMISSION SHIFT SOLENOID PACK AND REPLACED 6/05 - CONTINUED TO BANG/JERK INTO REVERSE UNTIL APPROX 1 MONTH LATER, VEHICLE WOULD NOT MOVE WHETHER IN DRIVE OR REVERSE, ALONG WITH LOUD WHINING NOISES - DEALER COULD NOT LOOK AT VEHICLE FOR ONE WEEK AT WHICH TIME FLAT BEDDED AT OWNERS COST AS NOW AT 37,000 MILES (OUT OF WARRANTY OF COURSE) FORD INSPECTED TRANSMISSION AND HAS DENIED REPAIR/REPLACEMENT UNDER WARRANTY. AT 37,000 MILES ONE WOULD NOT EXPECT A TRANSMISSION TO FAIL. OWNER ESCALATING THIS ISSUE TO FORD CUSTOMER SERVICE. DEALER HAS BEEN GREAT, AFTER READING SIMILAR COMPLAINTS FROM THIS WEBSITE, IT APPEARS FORD CORPORATION IS IN TOTAL DENIAL OF A TRANSMISSION PROBLEM FOR 03 EXPLORERS. *JB UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA SAFETY RECALL 04V-442 OF 2003 FORD EXPLORER FORD IS REFUSING TO FIX MY VEHICLE. FORD IS STATING MY VEHICLE HAS NO RECALLS AND THIS RECALL DOES NOT EFFECT MY VEHICLE. I WAS DRIVING DOWN A ROAD WITH NO OTHER CARS WHEN MY REAR WINDSHIELD EXPLODED. THIS CAUSED ME TO THINK SOMEONE WAS SHOOTING OR ATTACKING WHICH ALMOST CAUSED ME TO CRASH MY VEHICLE THINKING I WAS UNDER ATTACK. THE POLICE CAME AND WROTE A REPORT, INVESTIGATED AND FOUND NO EVIDENCE OF MALICIOUS ACTS. FORD IS REFUSING TO RESOLVE THIS AND WILL NOT SAY WHY MY VEHICLE IS NOT EFFECTED. *NM
WHILE DRIVING 50 MPH REAR LEAF SPRINGS FAILED. AS A RESULT, REAR END COLLAPSED, AND VEHICLE COULD NOT BE BE DRIVEN. DEALER STATED THE PART WILL NOT BE AVAILABLE UNTIL JANUARY 2005. *AK *SC
WHILE DRIVING AT 40 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
THIS VEHICLE STALLS OUT WHEN STOPPING. WHEN TRYING TO GET GOING AGAIN IT DOESN'T THROTTLE PROPERLY. *AK
SPEEDOMETER AND ODOMETER IS OFF. SPEEDOMETER OFF BY 5 MILES PER HOUR ODOMETER IS OFF BY 6 MILES . *AK
THE SUV TAKES TWO TIMES TO START THE VEHICLE UP. THE KEY AND IGINITION ARE NOT MATCHING UP WAS TOLD BY THE DEALER BUT THEY WON'T FIX IT SAYING THEY HAVE TO SEE IT FIRST.*AK
AFTER DRIVING THE TRUCK FOR A LONG AMOUNT OF TIME SMELLS LIKE ROTTEN EGGS. *AK
CONSUMER COMPLAINED OF VIBRATION PROBLEM. . STEERING WHEEL VIBRATED WHEN MAKING TURNS OR WHEN VEHICLE WAS IN MOTION OR STATIONARY. TOOK VEHICLE BACK TO DEALERSHIP, WHO ROTATED THE TIRES. THE PROBLEM STILL OCCURS. *AK
THIS VEHICLE STALLS WHEN IDLING AT A RED LIGHT OR AT STANDSTILL. THIS VEHICLE ALSO DOESN'T ALWAYS START AT FIRST TRY. THERE IS ALSO EITHER A BAD CLUSTER OR LOSE WIRES TO THE DASH CLUSTER.
INTERMITTENTLY WHILE DRIVING VEHICLE STALLED. SOMETIMES THIS OCCURRED MORE FREQUENTLY IN WET WEATHER. DRIVER WOULD LET VEHICLE SIT FOR TEN MINUTES THEN IT WOULD RESTART. *AK
REAR VIEW MIRROR GIVES A FALSE IMAGE, WHEN THERE ARE NO CARS BEHIND VEHICLE DRIVER CAN OT SEE IN REARVIEW WINDOW. BUT IF CARS ARE BEHIND DRIVER CAN SEE. CONSUMER WAS INVOLVED IN AN ACCIDENT AS A RESULT, DRIVER WAS INVOLVED IN AN ACCIDENT. *AK
I JUST BOUGHT A FORD EXPLORER SPORT 2 DOOR TO TOW MY BOAT. THE SPECS FOR TOWING PROVIDED BY FORD ARE 5100 LBS. MAXIMUM TRAILER WEIGHT, 350 LBS. MAX TONGUE WEIGHT. MY BOAT & TRAILER IS 3200 LBS AND TONGUE WEIGHT 280 LBS., WELL WITHIN SPECS. MY FIRST TRIP TRAILERING 20 MILES TO THE LAKE THE VEHICLE THEN TRAILER SWERVED, SINCE THE WEIGHT PUSHES THE REAR DOWN & FRONT END UP SO THAT LITTLE WEIGHT REMAINS ON THE FRONT TO CONTROL STEERING. THE FORD ENGINEER CONSULTED SAID "IF HE BOUGHT THE EXPLORER TO TRAILER WHY DIDN'T HE BUY THE 4 DOOR" (IMPLYING IT HAS A LONGER WHEEL BASE & IS MORE STABLE. THE SERVICE DIRECTOR & SHOP FOREMAN AT THE DEALER AGREED THAT THE FRONT END IS TOO HIGH TO BE SAFE BUT FORD REFUSES TO TAKE ANY ACTION TO CORRECT. NLM
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Ford Explorer Sport → · Every Explorer Sport year → · How the figures are calculated →