Page 3 of 4 · complaints 101–150 of 188

2001 Ford Explorer Sport complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Power Train › Automatic Transmission
Filed Dec 13, 200548,000 milesNY

2001 FORD EXPLORER SPORT 4X4 HAS 2-3 SHIFT FAILURE CAUSING CAR ENGINE RPM TO RISE SEVERELY WITHOUT SHIFTING TRANSMISSION INTO 3RD GEAR. THIS FIRST HAPPENED WHILE GETTING ON THE HIGHWAY LEAVING ME HOPELESSLY IN THE RIGHT LANE AS TRAFFIC RAPIDLY APPROACHED FROM BEHIND, I WAS FORTUNATE TO BE ABLE TO GET ONTO THE SHOULDER. I HAVE COME TO FIND OUT TODAY THAT THIS HAS BEEN AND CONTINUES TO BE A WELL KNOWN PROBLEM BY FORD FOR YEARS WHICH HAS YET TO BE ADDRESSED! THERE IS EVEN A TECH SERVICE BULLETIN FOR THIS PROBLEM! BESIDES RIPPING OFF CONSUMERS FOR OUTRAGES RECURRING REPAIR COSTS, THIS IS A REAL SAFETY ISSUE. IS IT GOING TO TAKE SOMEONE GETTING SEVERELY HURT BEFORE SOMETHING IS DONE. *NM

Vehicle Speed Control
Filed Oct 10, 200557,867 milesNC

2001 EXPLORER SPORT CUT OFF FOUR TIMES AFTER I STARTED IT. AFTER GETTING IT TO START, THE VEHICLE WOULDN'T ACCELERATE ANY FASTER THAN 20 MPH, THEN IT WOULD SLOW DOWN TO ALMOST A COMPLETE STOP (IN TRAFFIC!). THE ACCELERATOR WAS EXTREMELY RESISTANT TO THE TOUCH. I TOOK IT TO CAPITAL FORD IN RALEIGH, NC AND INFORMED THEM I THOUGHT IT WAS THE CRUISE CONTROL CABLE (DETERMINED THIS FROM RESEARCH). I WAS TOLD IT WAS THE IDLE AIR CONTROL VALVE AND THERE WAS NOTHING WRONG WITH THE CRUISE CONTROL. FOUR DAYS WENT BY AND THE CRUISE CONTROL STOPPED WORKING ALTOGETHER. I TOOK THE VEHICLE BACK TO CAPITAL FORD TO BE TOLD IT WAS THE CRUISE CONTROL CABLE. I INFORMED THEM THIS WAS AN ON-GOING ISSUE WITH THIS MAKE/MODEL AND THE 2001 EXPLORER SPORT HAD BEEN RECALLED TO HAVE THIS PART FIXED. THE STAFF AT CAPITAL FORD SAID FORD HAD NOT ANNOUNCED A RECALL AND THAT THE INFORMATION I GATHERED WAS JUST A "SITE'S" OPINION. I NEED TO KNOW IF, IN FACT, THIS PART HAS BEEN RECALLED AND IF I HAVE A CLAIM AGAINST FORD TO HAVE IT REPAIRED/REPLACED AT THEIR COST. THANK YOU FOR YOUR HELP IN THIS MATTER. IT HAS BEEN VERY FRUSTRATING DEALING WITH CAPITAL FORD ON THIS ISSUE. I'VE SPENT $689.70 ONLY TO BE TOLD I'LL NOW HAVE TO SPEND ANOTHER $100 (+) TO FIX WHAT I TOOK THE VEHICLE IN FOR TO REPAIR IN THE FIRST PLACE. *NM

Seats › Front Assembly › Recliner
Filed Sep 16, 200560,000 milesPA

JOHN KILLEN WAS DRIVING HIS 2001 FORD EXPLORER SPORT TRUCK, WHEN THE DRIVER'S SEAT COMPLETELY RECLINED. APPARENTLY THE SEAT HAD BROKEN. THE BOLT CONNECTING THE TOP PORTION OF THE "HIGH-BACK" SEAT TO THE ASSEMBLY RECLINER HAD SPLIT IN HALF. THE SEAT CAN NOT BE PUT BACK INTO THE UPRIGHT POSITION WITHOUT HAVING TO BE PROPPED UP. JOHN HAD TALKED TO A NEIGHBOR ABOUT THE PROBLEM, THE NEIGHBOR STATED THAT THERE HAD BEEN A RECALL. UPON FURTHER INVESTIGATION, THERE WAS THE RECALL ON THE INTERNET. JOHN HAD CALLED FORD TO INQUIRE THE RECALL, AND TO STATE THAT THE SEAT IN HIS TRUCK HAD BROKEN. THE CUSTOMER SERVICE REP. STATED THAT THERE WAS NO RECALL. JOHN CALLED A SECOND TIME AND A DIFFERENT CUSTOMER REP STATED THAT HIS TRUCK HAD ALREADY BEEN FIXED. JOHN CALLED A THIRD TIME AND THE CUSTOMER REP STATED THAT HIS TRUCK WAS NOT INCLUDED IN THE RECALL- EVEN THOUGH THE PART THAT BROKE IN JOHN'S DRIVER SEAT WAS THE SAME PART DESCRIBED IN THE RECALL. NOW FORD WANTS JOHN TO PAY FOR THE REPAIR ON THE DEFECTED PART.*JB

StructureCrash
Filed Aug 29, 200543,800 milesCO

VEHICLE HYDROPLANES ON WET SURFACES RESULTING IN CRASH ON MAY 11, 2005. *JB

Seats › Front Assembly › Recliner
Filed Aug 9, 200580,000 milesGA

DT: CONSUMER OWNS A 2001 FORD EXPLORER SPORT. SHE FOUND RECALL 03V281000 FOR SAME YEAR, MAKE AND MODEL, 03V281000. BUT HER VEHICLE WAS NOT INCLUDED IN THE RECALL, ACCORDING TO MANUFACTURER. THE CONSUMER WOULD LIKE TO HAVE HER VEHICLE INCLUDED IN THE RECALL BECAUSE HER VEHICLE HAD THE SAME PROBLEM AS DESCRIBED IN THE RECALL. FRONT SEATS DID NOT LOCK IN THE UPRIGHT POSITION. IF SEAT BACKS WERE PRESSED ON THE SEAT THEY WILL GIVE AND FALL INTO THE RECLINED POSITION. SHE HAD NOT ANYONE LOOK AT SEATS TO SEE WHAT CAUSED THE PROBLEM. *AK

Electrical System › Ignition › Anti-theft › Control Module
Filed May 25, 200551,951 milesCA

FIRST INCIDENT OCCURRED ON 09/11/2003. THE VEHICLE WOULD START AND DRIVE FINE AND THEN AFTER A NUMBER OF STOPS, WOULD FAIL TO RESTART. I TOOK THE VEHICLE INTO LITHIA FORD IN FRESNO. THE VEHILCE WAS IN THEIR SERVICE DEPARTMENT FOR 7 DAYS BEFORE THEY COULD DETERMINE THAT IT WAS A FAILURE WITH THE "PATS" SYSTEM. A FORD FACTORY ANTI-THEFT SYSTEM THAT DOES NOT ALLOW THE VEHICLE TO START. PER THE FORD SERVICE FLASH TEST, "CODE# U1262-INTER MITTEN LOSS OF SCP COMMUNICATION. THIS REPAIR COST ME 3 X $90.00 FOR THEIR DIAGNOSIS = $270.00 + $86.58 (PART) = $357.00. THE WHOLE WEEK OF JULY 12, 2004, THE VEHILCE WOULD NOT START WITH THE SAME PROBLEM AS 09/2003. I PHONED THE DEALER AGAIN AND THEY ASKED ME TO BRING THE VEHICLE IN. LITHIA FORD OF FRESNO HAD THE VEHICLE TIL AUGUST 11, 2004. AFTER CHARGING ME THE $90.00 DIAGNOSIS CHECK, THEY CLAIM "NO PROBLEM FOUND". THE VEHICLE HAS HAD IN THIS PAST MONTHS 2-4 INCIDENTS OF THE INTER-MITTEN START. ** THIS IS MY THIRD COMPLAINT TO THE DEALER OF THE SAME "NON-START" PROBLEM. THIS MORNING I WAS AT LITHIA FORD, WHEN THE VEHICLE WOULD NOT START IN THEIR SERVICE BAY. I WAS GIVEN ANOTHER $95.00 DIAGNOSIS ESTIMATE, AND THEY STATE THEY NEED A COUPLE OF DAYS INSPECT CAR. I HAD TO RENT A CAR AT $30.00+/PER DAY. PLEASE INVESTIGATE THIS FACTORY "ANTI THEFT" SYSTEM. I NEED A VEHICLE THAT WILL START.

Engine and Engine CoolingCrashFire
Filed May 16, 200580,000 milesTX

DT: OWNS 2001 FORD EXPLORER, BOTH DRIVER AND PASSENGER ARE PREGNANT. HAD JUST ENTERED INTERSTATE AND WAS DRIVING ABOUT 70 MPH AND TRIED TO SLOW DOWN TO ABOUT 65MPH. TRIED TO TAP BRAKE BUT HEARD ENGINE REV UP AND IT IMMEDIATELY SPED BACK UP. TAPPED BRAKE AGAIN AND KNEW SOMETHING WAS WRONG. ENGAGED HAZARD LIGHTS AND TRIED TO PULL OFF ROAD. DOWN SHIFTED TO 2ND GEAR,THEN TO 1ST, AND SLOWED TO ABOUT 50 MPH. TRIED TO ENGAGE EMERGENCY BRAKE WITH NO LUCK. WAS USING BOTH BRAKES WHILE TRAVELING IN THE GRASS UPHILL. WHEN IT SLOWED TO ABOUT 15-20 MPH PASSENGER JUMPED FROM VEHICLE. VEHICLE CONTINUED TO REV UP, DRIVER LET OFF BRAKE WHILE TRYING TO ESCAPE AND WAS SLUNG FROM VEHICLE. THE EXPLORER WENT BACK AND CROSSED 4 LANES OF TRAFFIC, ENTERED ONTO SERVICE ROAD WHERE IT STRUCK A TREE. FROM THERE THE VEHICLE ACCELERATED UP THE TREE UP-ROOTING IT. THE TIRES CAUGHT FIRE AND BYSTANDER TRIED TO PUT OUT THE FIRE WITH AN ICE CHEST AND AGAIN IT CAUGHT ON FIRE. *TT

Vehicle Speed Control › Cruise ControlFire
Filed May 13, 2005TN

2001 FORD EXPLORER CAUGHT ON FIRE IN THE ENGINE COMPARTMENT.*MR WHILE DRIVING CAR SOUNDED LIKE IT WAS MISSING. THE CONSUMER SAW SMOKE, PULLED OVER AND REALIZED THAT EH VEHICEL WAS ON FIRE. THE CRUISE CONTROL BOX, LOCATED ON THE RIGHT SIDE, WAS THE CAUSE OF THE FIRE. *BF *NM

Power Train › Driveline › Differential Unit
Filed Apr 15, 2005OH

SPORT TRACK HAS 76,000 MILES AND SUDDENLY STARTED MAKING A ROARING SOUND IN THE REAR WHICH GETS LOUDER AS SPEED INCREASES. IT WAS LOOKED AT BY TWO COMPANIES, BOTH OF WHICH DIAGNOSED IT AS A REAR AXLE PROBLEM-POSSIBLY A DIFFERENTIAL BREAKAGE. THERE ARE SLITHERS OF METAL ON SOME OF THE AXLE PARTS. WHEN LUBRICATION WAS CHECKED FOAMING WAS DETECTED. I DON'T HAVE A CLUE WHAT THIS MEANS---BUT I WAS REFERRED TO THE DEALER OR FORD AS IT WAS TOO BIG A JOB FOR THE REPAIR SHOP. I WAS TOLD TO EXPECT A COSTLY REPAIR BILL! WE HAVE NOT TAKEN LONG TRIPS, HAULED/PULLED ANYTHING. I'VE FILED A COMPLAINT WITH FORD REGARDING THIS.*AK

Electrical SystemFire
Filed Apr 3, 200530,482 milesNJ

MY FORD EXPORER SPORT WITH APPROXIMATELY 30,000 MILES ON IT WAS PARKED OUTSIDE OF MY APARTMENT WHEN IT CAUGHT ON FIRE BY ITSELF AROUND 4:00 A.M. FIRE MARSHALL STATED THAT FIRE STARTED ON THE ENGINE/ BATTERY AREA. I HAVE HIS WRITTEN REPORT. SUV WAS TOTALLED BY INSURANCE COMPANY. I CONTACTED FORD IN WRITING, BUT THEY DID NOT FEEL RESPONSIBLE FOR THE DEFFECTIVE VEHICLE. THEY DID NOT REPLACE THE VEHICLE NOR REIMBURSED ME FOR ANY OUT-OF-POCKET EXPENSES. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 23, 200550,000 milesPA

REALIZED BOTH LOWER BALL JOINTS WERE BAD, NOT SURE OF EXACT DATE WENT BAD JUST PURCHASED VEHICLE AS "FORD CERTIFIED" BUT FORD WILL NOT COVER REPAIRS . *AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 23, 200539,000 milesVA

AT JUST UNDER 40,000 MILES,THE DRIVER'S DOOR LATCH BEGAN TO FAIL, CAUSING THE DOOR TO EITHER NOT CLOSE COMPLETELY WITHOUT VIGOROUS SLAMMING, OR FAILED TO OPEN FROM THE INSIDE. DEALER HAS REPLACED THE LATCH. *AK

Tires › Tread/Belt
Filed Mar 11, 200551,000 milesCA

THE RIGHT REAR TIRE EXPERIENCED A TREAD SEPARATION WHILE DRIVING 60-65 MPH WITH TWO ADULTS AND TWO CHILDREN IN A 2001, FORD, EXPLORER SPORT SUV. WHILE DRIVING DRIVER NOTICED A LOUD BANGING NOISE, AND THE VEHICLE WAS LOSING STEERING CONTROL. CONSUMER PULLED THE VEHICLE OFF THE ROAD, AND NOTICED THAT TIRE CAUSE DAMAGES TO THE FUEL FILLER NECK LINE. IT WAS AN AFTER MARKET TIRE INSTALLED AT 51, 000 MILES, TIRE SIZE P235/75R15 AND DOT# 88L3L63101. THE TIRE DEALER WAS NOTIFIED.*AK

Structure › Body › Door › Hinge and Attachments
Filed Feb 19, 2005MI

REGARDING "SIDE-STEPS" OR "RAILS" THAT BEGIN TO RUST AT JOINTS AND FLAT SURFACE AREA WITHIN AS LITTLE AS TWO YEARS OF NEW VEHICLE DELIVERY. WITNESSED VARIETY OF VARIOUS FORD VEHICLES THAT WERE LATE MODEL YEAR OF '02 & EARLIER THAT HAVE THIS PROBLEM. APPEARS TO BE A SYSTEMIC NATIONWIDE PROBLEM PARTICULARLY IN AREAS WITH WINTER MONTHS. CONTACTED DEALER AND ASKED IF THEY WOULD COVER THIS ISSUES UNDER 5YEAR FORD CORROSION COVERAGE, BUT THEY REFUSED TO, STETTING THIS DOES NOT CONSTITUTE "PERFORATION" OF VEHICLE BODY. FIRST CONCERN, IS RUST FORMING AND WEAKENING THE STRUCTURE WHICH MAY GIVE WAY UNDER PRESSURE. SINCE THERE ARE OTHERS WHO ARE EXPERIENCING THE SAME PROBLEM, FORD SHOULD REPLACE OR REPAIR THESE "SIDE-STEPS" AT NO CHARGE TO THE OWNERS' AND CORRECT THE ROOT CAUSE OF THIS PROBLEM BY PROPERLY MANUFACTURING AND PRODUCING THIS ACCESSORY ITEM.*AK

Power Train › Automatic Transmission
Filed Feb 11, 200566,300 milesOH

I HAVE A 2001 EXPLORER SPORT. IN LOWER SPEEDS, MY TRANSMISSION WOULD START MISSING. FORD AND ANOTHER REPAIR CENTER BOTH IDENTIFIED THE PROBLEM AS A DEFECTIVE MAIN BODY REPLACEMENT VALVE. THE REPAIR CENTER TOLD ME THERE IS A SERVICE BULLETIN IDENTIFYING THIS PROBLEM (ARTICLE #02-13-8). HOWEVER, THERE IS NOT AN OFFICIAL RECALL. FORD SAID I WOULD HAVE TO PAY FOR THE COMPLETE REPAIR. *JB

Seats
Filed Feb 7, 2005NJ

WHILE DRIVING ON THE HIGHWAY MY SEAT COLLAPSE UNDER NEAT CAUSING MY BODY TO SLOUCH. I STARTED TO SWERVE THE CAR BUT HAD UNDER CONTROL AND LUCKILY CAUSED NO ACCIDENT. I TOOK IT TO A DEALERSHIP THE NEXT DAY , AND THEY TOLD ME THAT I WOULD HAVE TO PURCHASE A BRAND NEW SEAT FRAME AND CUSHION SINCE THE SEAT FRAME BROKE, THEY EVEN SAID THEY HAVE NEVER HEARD THIS HAPPENED OR SEEN IT HAPPEN. THEY TOLD ME SINCE IT DOES NOT COVER UNDER WARRANTY OR EXTENDED WARRANTY, WHICH I HAD PURCHASED WHEN I BOUGHT THE CAR, THAT I WOULD HAVE PAY FOR IT AND THAT IT WILL COST ME ALMOST 400 DOLLARS. I TOLD THEM THAT I SHOULD NOT HAVE TO PAY FOR A SEAT FRAME THAT SHOULD NOT BREAK, I EVEN CALLED THE FORD MOTOR COMPANY AND ALL THEY SAID WAS THAT WE WILL TELL THE ENGINEERS AND THE ONLY THING THEY CAN OFFER WAS DISCOUNT. I AM NOT A HEAVY PERSON AND ANYWAY NO MATTER HOW HEAVY YOU ARE A SEAT FRAME SHOULD NOT BREAK OR COLLAPSE AT ANY POINT OF TIME. I HAVE ONLY OWNED THIS CAR FOR 4 YEARS AND IT SEEMS AS THOUGH FORD IS BLAMING ME FOR BREAKING THE PART AND IT IS MY FAULT. LIKE I HAVE SAID BEFORE I AM NOT WILLING TO PAY FOR A PART THAT SHOULD NOT BREAK. *JB

Steering › Electric Power Assist System
Filed Jan 27, 200551,000 milesNC

WHEN TILTING THE STEERING WHEEL DOWN IT SHUTS EVERYTHING OFF. THEN, WHEN PLACING IT BACK TO THE NORMAL POSITION EVERYTHING COMES BACK ON, THE BRAKE LIGHTS/TURN SIGNALS, AND CONSUMER HEARS AN ELECTRICAL BUZZING INSIDE THE STEERING WHEEL.*AK

Air Bags1 injured
Filed Jan 21, 2005AL

WHILE DRIVING 40 MPH, THE SRS LIGHT, ABS LIGHT AND CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. SUDDENLY, THE FRONT WHEELS LOCKED AND THE VEHICLE FLIPPED OVER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM

Seats › Front Assembly › Recliner1 injured
Filed Jun 28, 200483,000 milesIN

PASSENGER SIDE LATCH NOT CATCHING ON FRONT SEAT. I HURT MY UPPER BACK AND NECK. THE SEAT JUST GOES BACK ON ITS OWN. *AK

StructureCrash2 killed
Filed Jun 17, 2004VA

LTR FWD FM REGION V RE THE FORD EXPLORER AS A DEFECTIVE PRODUCT, HIS SISTER GINA AGIN AND HER FIANCE MICHAEL HEYWORTH KILLED IN A FATAL ROLLOVER ACCIDENT, ATTACHMENTS NOT IMAGED FWD NVS-200. *LA WITNESS STATEMENTS INDICAT THE THE VEHICLE VEERED OFF THE ROAD INTO THE GRASSY MEDIAN 2-3 TIMES. IT APPEARED THAT THE DRIVER OVERCORRECTED AND THE VEHICLE ROLLED OVER SIDE TO SIDE THEN FRONT TO BACK. *NM

Tires › Sidewall
Filed May 20, 2004TX

WHILE DRIVING 65 MPH HEARD A LOUD KNOCKING NOISE COMING FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE THE VEHICLE TO A BODY SHOP. THE MECHANIC DETERMINED THAT DRIVER'S REAR TIRE NEEDED TO BE REPLACED DUE TO A BLOWOUT. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed May 11, 200437,023 milesFL

PROBLEMS WITH TIRE EQUIPMENT ON 2001 EXPLORER SPORT.*MR WHILE DRIVING THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE EMISSIONS SENSOR NEEDED TO BE REPLACED. THE TECHNICIAN INDICATED THAT THE COST OF THE REPAIR WOULD BE $240.57 AND THAT THE REPLACEMENT WOULD TAKE ABOUT 45 MINUTES BECAUSE THE SENSOR WAS DIFFICULT TO GET TO. THE CONSUMER REQUESTED THAT THE OLD PART BE RETURNED TO HIM. WHEN THE CONSUME GOT HOME HE OPENED THE HOOD AND SAW THAT THE SENSOR WAS EXTREMELY ACCESSIBLE ON THE TOP RIGHT OF THE ENGINE. THE CONSUMER FELLS THE COST OF THE REPAIR WAS NOT REASONABLE. *NM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 19, 200444,000 milesNJ

INTERMITTENTLY WHILE DRIVING AT 55 MPH VEHICLE STALLED AND HESITATED. A MECHANIC DETERMINED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. *AK

Seats › Front Assembly › Recliner
Filed Apr 19, 200480,000 milesTX

RECALL 03V28100 REGARDING HIGH BACK SEAT. CONSUMER WAS REACHING BACK TRYING TO PICK UP SOMETHING BEHIND THE SEAT AND THE SEAT COLLAPSED BACKWARDS ONTO THE REAR SEAT. CONSUMER'S VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Apr 15, 2004MI

EGR VALVE FAILED ON MY VEHICLE 3 TIMES. ACCORDING TO AN ONLINE REPAIR FORUM, THIS COULD LEAD TO STALLING AND HESITATION IN ACCELERATION. MY EGR VALVE HAS FAILED ALL 3 TIMES DURING PERIODS OF ACCELERATION WHILE ON THE FREEWAY. THIS COULD POSE A SAFETY HAZARD SHOULD IT FAIL AND STALL WHILE ACCELERATING TO ENTER THE FREEWAY OR WHILE PASSING ANOTHER VEHICLE ON A 2 LANE ROAD.*AK

Suspension › Front › Control Arm › Lower Arm
Filed Apr 1, 200452,437 milesRI

DESIGN FLAW IN "BALL JOINTS" FOR 2001 FORD EXPLORER SPORT. VECHICLE HAS 52K MILES, LESS THAN 3YRS OLD, AND NEEDED TO REPLACE LOWER BALL JOINTS, AND IT WAS SUGGESTED THAT THE UPPER BALL JOINTS MAY ALSO NEED REPLACING IN THE NEAR FUTURE, AT A COST OF $400 FOR EACH SET. THESE BALL JOINTS SHOULD NEVER NEED REPLACING AT THIS LOW MILEAGE, ESPECIALLY FOR A SPORT UTILITY VECHICLE, ONE OF WHICH HAS NEVER BEEN OFF THE ROAD. *AK

Air BagsCrash2 injured
Filed Mar 25, 2004WA

WE WERE TRAVELING 35MPH IN SNOWY/ICYCONDITIONS. WE SLID INTO A TELEPHONE POLE ON THE DRIVERS SIDE AND TOTALED THE SUV WITHOUT ANY AIRBAGS GOING OFF AND THE SEATBELTS COMING OUT OF THE LOCK. WE HAVE BEEN IN CONTACT WITH FORD VIA TWO LETTERS BUT THE WON'T ACKNOWLEDGE THAT THEIR DRIVERS SIDE AIRBAG SHOULD HAVE WENT OFF IN THAT TYPE OF COLLISION EVEN WITH PHOTOS TO PROVE. WE NEED HELP. WE NEED TO KNOW WHAT "SHOULD" HAVE HAPPENED IN THAT TYPE OF INCIDENT. WE RECEIVED HEAD INJURIES.

Steering › Linkages › Drag › Link › Connection
Filed Mar 10, 200450,250 milesOH

FAILTURE OF BALL JOINTS DUE TO NO GREASE FRO M FACTORY. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 1, 200424,000 milesNY

WHILE DRIVING CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. DEALERSHIP REPLACED IN OCTOBER, 2003 THE LOWER BALL JOINT. FIVE MONTHS LATER, NEEDED TO REPLACE THE UPPER AND LOWER BALL JOINTS. *AK

Suspension › Front › Stabilizer BarCrash1 injured1 killed
Filed Feb 24, 200410,366 milesMS

THE FRONT STABILIZER BAR LINK BROKE DURING AN EVASIVE MANEAUVER CAUSING LOSS OF CONTROL WHILE DRIVING DOWN THE INTERSTATE RESULTING IN A ROLLOVER DEATH OF THE DRIVER OF A 2001 FORD EXPLORER SPORT. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 13, 200415,000 milesNJ

2001 FORD EXPLORER SPORT, I HAVE CHANGED MY BRAKES 3 TIMES IN ONE YEAR. WHEN I BRAKE, IT SQUEAKS, VERY SLOW TO STOP, AND SHIFT TO EITHER SIDE. ANY BUMP WILL MAKE THE VEHICLE LOSE CONTROL, ESP WHEN TRAVELING GREATER THAN 45 MILES PER HOUR.. TRUE HAZARD.*AK

StructureCrashFire1 injured
Filed Feb 5, 200418,900 milesMI

ON NOVEMBER 29TH MY MOTHER WAS DRIVING HER 2001 FORD EXPLORER 2DR 4X4 TO WORK. SHE HIT AN ICE PATCH GOING APPROX. 30 MPH AND LOST CONTROL OF HER VEHICLE BECAUSE THE REAR END SWUNG SIDEWAYS. HER FORD THEN FLIPPED ON IT'S PASSENGER SIDE AND HIT A TREE. MY MOTHER COULD NOT GET HER SEAT BELT UNDONE SO SHE CALLED 911 WHILE HANGING IN HER VEHICLE. A MAN AND WOMAN STOPPED TO HELP HER OUT BECAUSE THEY NOTICED THAT HER FORD WAS ON FIRE. THEY HAD TO BREAK INTO THE BACK WINDOW AND THE WOMAN CLIMBED IN TO RELEASE HER AND PULL HER OUT. IF THOSE PEOPLE WOULD NOT OF STOPPED, MY MOTHER WOULD NOT BE HERE TODAY. THERE IS NOTHING LEFT OF THE INTERIOR OF MY MOM'S EXPLORER. ( NO SEATS. STEERING WHEEL & COLUMN, GLASS, NOTHING) I HAVE E-MAILED FORD AND SPOKE WITH THEM REGARDING THIS MATTER AND THEY SAY THAT IF MY MOM'S INSURANCE COMPANY SETTLED THEN THEY CLAIM NOTHING WAS WRONG WITH THE VEHICLE. I THINK THAT THERE IS A SERIOUS PROBLEM AND WOULD LIKE TO SEE IT RECTIFIED BEFORE SOMEONE ELSE GETS HURT. THERE WAS A ARTICLE WRITTEN IN SHERMAN PUBLICATIONS BECAUSE THE TWO PEOPLE WHO SAVED MY MOTHERS LIFE IS UP FOR AN AWARD. PLEASE LOOK INTO THIS MATTER. THANK YOU! *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 20, 200438,000 milesLA

2001 EXPLORER SPORT HAD BAD BALL JOINT ON FRONT PASSENGER SUSPENSION.*AK

Engine and Engine Cooling › Engine
Filed Jan 12, 200450,000 milesAR

STARTING PROBLEMS WITH TEMPERATURES BELOW 40 DEGREES FAHRENHEIT ON A COLD START. VEHICLE ATTEMPTS TO START BUT WILL NOT TURN OVER WITHOUT PRESSURE BEING APPLIED TO ACCELERATOR. ONLY DUPLICATES IN COLD WEATHER. VERY WIDESPREAD PROBLEM MANY OTHER OWNERS REPORT SAME ISSUES. *LA

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 12, 200436,100 milesPA

FRONT BALL JOINTS FAILED AT 36400 MILES. CLUNK IN REAR OF VEHICLE AS IT STOPS, FROM 6000 MILES. *LA

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 10, 200420,000 milesNJ

BOTH ITEMS HAPPENED RIGHT AFTER MY VECHICLE COVERAGE RAN OUT IN OCT. OF 2003,ANYWAY 1ST. THE A/C RECYCLING SWITCH WENT BAD AT AROUND 20,200 MILES, NOW THE PASSENGER FRONT LOWER BALL JOINT IS MAKING A TERRIBLE NOISE , SO I ASSUME THAT THATS ON IT`S WAY OUT,ALSO I NOTICED THAT THE REAR BUMPER IS ON A DOWNWARD POSITION. TO ME I THINK THIS YEAR`S PRODUCTION MODEL STINKS . *AK

Power Train › Automatic Transmission
Filed Jan 8, 200425,000 milesNY

FORD IS A COMPLETE RIP OFF AND SOLD ME A LEMON I WILL NEVER EVER BUY OR RECOMMEND A FORD IN MY LIFE ALL WE'VE HAD IS PROBLEMS... WE JUST BROUGHT OUR FORD EXPLORER TO MT. VERNON FORD IN NY AND THEY TOLD US THEY WILL CHECK OUT WHAT THE PROBLEM IS AND IF WE DECIDE FOR THEM NOT TO FIX IT THERE OUR CHARGE IS 85.00 DOLLARS AND IF WE FIX IT THERE THEY WILL PUT IT TOWARDS THE REPAIR AND TOLD US THE PROBLEM WE ARE HAVING IS FROM NOT MAINTAINING THE CAR HOW DARE THEY MAKE SUCH A STATEMENT I HAVE ALWAYS TAKEN CARE OF MY CARS I HAVE A NISSAN WITH 130,000 MILES I HAVEN'T EVEN CHANGED THE CLUTCH STILL ORIGINAL WELL WE DECIDED NOT TO HAVE THE REPAIRS DONE THERE AND WHEN WE GOT THERE THEY CHARGED UP OVER 130.00 DOLLARS I AM DISGUSTED AND I AM GOING TO REPORT FORD TO THE BBB AND EVERY COMPLAINT CENTER THAT I CAN... WE ONLY HAVE 50,000 MILES ON IT AND BEFORE 36,000 WE HAD TO PUT IN A NEW TRANSMISSION IT'S A LEMON A PIECE OF JUNK... WE'VE ALSO BROUGHT IT IN FOR THE PASSENGER SEAT BELT AND THEY STILL HAVEN'T FIXED IT AND I SWEAR TO GOD IF WE ARE INVOLVED IN AN ACCIDENT OR GET PULLED OVER BY THE POLICE SOMEONE IS GOING TO PAY FOR IT TRUST ME LAW SUIT AND ALL. *LA

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 28, 200346,441 milesMA

LOWER BALL JOINTS IN 2001 FORD EXPLORER BAD AT ONLY 46,000 MILES.*AK

Air Bags › Frontal1 injured
Filed Dec 3, 2003SC

WHILE DRIVING AT 65 MPH, THE CONSUMER SMELLED A BURNING ODOR COMING FROM THE INSIDE COMPARTMENT. THE FRONT AIR BAGS INADVERTENTLY DEPLOYED AND THE DRIVER WAS COMPLETELY CAUGHT OFF GUARD AND HIS GLASSES WERE KNOCKED OF HIS FACE. *AK *SCC *JB

Structure › Body
Filed Nov 25, 200353,200 milesNC

WHILE DRIVING THE CONSUMER HEARD A LOUD POPPING NOISE. THE NOISE WAS CAUSED BY THE #3 BODY REINFORCEMENT. THE REINFORCEMENT BROKE LOOSE ON THE RIGHT REAR SIDE OF THE CAB. THERE'S A TSB 630329 ON THIS ISSUE. *NLM

Air Bags › FrontalCrashFire1 injured
Filed Oct 8, 200330,000 milesWA

AFTER EXPERIENCING A SEIZURE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A TREE. VEHICLE WAS TOTALED, AND THE AIR BAGS DID NOT DEPLOY. CONSUMER WAS WEARING SEAT BELTS AT THE TIME OF THE INCIDENT. A FIRE CONSUMED THE VEHICLE, AND THE DRIVER'S BACK WAS BROKEN. MANUFACTURER WAS NOTIFIED.*AK

Electrical System › Ignition
Filed Sep 9, 200328,000 milesVA

VEHICLE HAD BEEN PARKED FOR 10 MINUTES, DRIVER TRIED TO START VEHICLE, IT FAILED TO KICK OVER. DRIVER COULD HEAR THE MOTOR CLICKING ,BUT IT DID NOT START. ELECTRICAL SYSTEM WAS OPERATING. HAD NOTIFIED THE DEALER, BUT THE PROBLEM HAD NOT BEEN DUPLICATED OR RESOLVED.*AK

Engine and Engine Cooling › Engine
Filed Aug 27, 2003CA

VEHICLE'S MOTOR STALLED OUT WHEN THE ACCELERATOR WAS DEPRESSED.*MR THE CONSUMER WANTS TO PUT FORD MOTOR COMPANY ON NOTICE THAT HIS VEHICLE IS IN FACT DEFECTIVE AND HAS NOT BEEN REPAIRED AND RESPECTFULLY REQUEST THAT FORD MOTOR COMPANY WILL EXTEND THE WARRANTY ON THIS VEHICLE AND REMEDY A FUTURE FAILURE, AT NO COST, SHOULD A SIMILAR PROBLEM RECCUR AFTER THE WARRANTY EXPIRES. *CB *JB

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Aug 25, 2003CA

BACK WINDOW DEFECT - THE LEFT-SIDE HINGE ON THE WINDOW OF THE HATCHBACK FELL OFF. APPARENTLY A BOLT CAME LOOSE FROM THE INSIDE OF THE FRAME AND MY WINDOW FELL OFF. THE RIGHT-SIDE REMAINED IN TACT, BUT WAS BENT A BIT. THIS IS A DEFECTIVE PART! I BOUGHT THIS CAR BRAND NEW TWO YEARS AGO AND MY WINDOW JUST FALLS OFF ONE DAY?!?!?! *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Aug 12, 200360,000 milesNC

I HAVE A 2001 FORD EXPLORER SPORT, I HAVE A PROBLEM WITH THE ABS. THE LIGHT HAS COME ON AND I HAVE CHANGED BRAKE PADS AND TURNED THE ROTORS. IT CURRENLT HAS 60,000 MILES. I HAVE BEEN LOOKING ON VARIUOS WEB-SITES AND THIS SEEMS TO BE A SYSTEMIC PROBLEM WITH EXPLORERS. IS THERE A PROBLEM WITH THE ABS ON EXPLORERS????*AK

Suspension
Filed Aug 5, 2003WI

EXPLORER SPORT VIBRATES AND SHAKES WHEN GOING OVER 50 MPH. HAD THE TIRES BALANCED AND THE PROBLEM CONTINUES. THE VIBRATING IS EVEN NOTICABLE IN THE STEERING WHEEL WHICH ALSO VIBRATES WHEN THIS OCCURS IN ADDITION TO THE SHAKING THAT CAN BE FELT THROUGH THE SEAT.*AK

Power Train › Automatic Transmission
Filed Jun 25, 2003CO

I HAVE A 2000 FORD EXPLORER SPORT. MY 5 SPEED AUTOMATIC TRANSMISSION SLIPS WHILE SHIFTING FROM 2ND TO 3RD GEAR. MY VEHICLE HAS ONLY 55,000 MILES ON IT AND FROM THE NEW GROUPS I'VE BEEN FOLLOWING, I'M NOT ALONE. I UNDERSTAND THAT FORD HAS REDESIGNED THE VALVE BODY AND IS REFUSING TO REPLACE DEFECTIVE UNITS FREE OF CHARGE. *NLM

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Apr 22, 2003GA

VEHICLE RATTLES OVER 80 MPH. THE WHOLE CAR JUST SHAKES UNNECESSARILY. BAD SMELL EXISTING COMING FROM THE ENGINE. ERP(VACUUM PART $600) IS BAD AT 45000 MILES ONLY ON A 2001 FORD EXPLORER SPORT. WHAT IS THIS. *NLM

Suspension › Rear
Filed Apr 4, 200358,000 miles00

WHEN THE VEHICLE ACCELERATED TO 80 MPH, THE REAR OF THE VEHICLE DRIFTED TO THE RIGHT OR LEFT. *JB

Engine and Engine Cooling › Exhaust System
Filed Feb 28, 200323,310 milesWV

EXHAUST FUMES SEEPED INTO THE VEHICLE'S INTERIOR CABIN. DEALER WAS UNABLE TO DETERMINE CAUSE OR SOURCE OF LEAK. MANUFACTURER STATED EXHAUST FUME SMELL WAS NORMAL. *JB THE SMELL WOULD WORSEN WHEN GOING UP HILLS AND OR THE MOUNTAINS. SCC

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Ford Explorer Sport → · Every Explorer Sport year → · How the figures are calculated →