2002 Ford Explorer Sport Trac complaints

REAR INSIDE DOOR HANDLES SNAPPED OFF WHEN PULLED BY 2 YEAR OLD WHILE CHILD SAFETY LOCK WAS ON. *TR

WHILE PULLING ONTO A BUSY HWY. IN EASTERN UTAH MY TRANSMISSION WITHOUT WARNING JUST STARTED SLIPPING AND I HAD TO QUICKLY MANUALLY DOWN SHIFT THE AUTOMATIC AND HOPE THAT IT WOULD GO TO AVOID GETTING BROAD SIDED BY A SEMI THAT WAS BEARING DOWN ON ME. WHEN I GOT TO A PLACE THAT WAS SAFE I STOPPED AND FOUND THAT 1ST AND REVERSE GEARS WERE GONE. *TR

I AM HAVING PROBLEMS WITH MY 2002 FORD EXPLORER SPORT TRAC TRANSMISSION AND AM BEING TOLD THAT IT NEEDS TO BE REPLACE AT A COST OF 3200.00 OF WHICH I CAN NOT AFFORD RIGHT NOW AS I LIVE ON A FIXED INCOME, THERE IS A KNOWN PROBLEM WITH THIS TRANSMISSION THAT FORD MOTOR COMPANY WILL NOT ADDRESS.... PLEASE MAKE FORD FIX THIS PROBLEM I NEED MY CAR TO GET TO WORK. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE LIGHT SWITCH THAT CONTROLS THE HEADLIGHTS HAS BEEN REPLACED FOUR TIMES. THE FAILURE OCCURRED ONCE WHILE DRIVING 25 MPH. HE FEELS THAT THE VEHICLE IS UNSAFE TO DRIVE BECAUSE THE LIGHT SWITCH MAY NOT WORK WHILE DRIVING AT NIGHT. THE CURRENT AND FAILURE MILEAGES WERE 22,000. UPDATED 01/06/09. *LJ UPDATED 01/06/09. *JB

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE TRANSMISSION SWITCHED TO A LOWER GEAR. IN ADDITION, THE OVERDRIVE LIGHT ILLUMINATED. THE CONTACT NOTICED THAT THE VEHICLE WOULD LOSE CONTROL SLIGHTLY WHEN THE FAILURE OCCURRED. THE FAILURE OCCURS EVERYTIME THE VEHICLE IS DRIVEN. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 150,000 AND FAILURE MILEAGE WAS 148,000.

BRAKE FAILURE 2002 FORD EXPLORER SPORT TRAC ONLY 38000 MI WHEN THIS OCCURRED IN AUG 07. I ALMOST HIT THE BACK OF A SCHOOL BUS WHEN DROPPING MY CHILDREN OFF AT SCHOOL. THE BRAKES WOULD GRIND AND NOT STOP THE VEHICLE AND SOMETIMES PULSATION WOULD OCCUR AT ANY SPEED. IT WAS LIKE THE ANTILOCK BRAKING SYSTEM WAS COMING ON WHEN IT SHOULDN'T(SUMMER DRY ROADS) AND THEN GETTING STUCK IN THE BRAKE RELEASE STATE. SO WHEN TRYING TO STOP THE VEHICLE WITH THE FOOT PEDAL, THE ANTILOCK BRAKING SYSTEM WAS WORKING AGAINST YOUR BRAKING ACTION. THIS CAUSES A VERY SCARY FEELING WHEN YOU HAVE YOUR FOOT TO THE FLOOR AND THE VEHICLE STILL REMAINS IN MOTION. THE BRAKE PADS AND ROTORS WERE REPLACED, BUT NOT THE PROBLEM. THE NEXT INCIDENCE OCCURRED IN A BUSY INTERSECTION WHEN WE WERE ALMOST HIT BY ONCOMING TRAFFIC BECAUSE THE VEHICLE WOULDN'T STOP AT A RED LIGHT. WHEN TAKING THE VEHICLE TO THE MECHANIC I ALMOST HIT 2 PEDESTRIANS IN A CROSSWALK AT A STOP SIGN. THE VEHICLE JUST KEPT ON GOING AND I QUICKLY BEEPED THE HORN FOR A NEAR MISS OF A MAN AND HIS LITTLE BOY. THE MECHANIC TOLD ME THERE IS SOMETHING WRONG WITH THE ANTILOCK BRAKING SYSTEM WHICH CAUSES THE BRAKES TO MALFUNCTION. HE SENT US TO ANOTHER MECHANIC AND HE SAID THIS IS A DEFECT IN CERTAIN FORD EXPLORER MODELS. THE ANTILOCK BRAKING SENSORS, ALONG WITH THE LOCATION OF THEM IS THE PROBLEM. HE SAID TO FIX THIS IT WOULD COST ANYWHERE BETWEEN 300-600 DEPENDING ON WHAT ELSE WAS DAMAGED, BUT HE STRESSED DRIVING THE VEHICLE LIKE THIS IS AN EXTREME SA

MANUAL TRANSMISSION AND PARKING BRAKE 2002 FORD EXPLORER SPORT TRAC 39800 SLAVE AND MASTER CYLINDERS REPLACED AT 700.00 IN JANUARY 2008. FIRST INCIDENCE OCCURRED DECEMBER 24, 2007. I WAS ACTUALLY PULLING INTO GRANDMA'S DRIVE ON CHRISTMAS EVE AND TRIED TO BACK UP INTO A SPACE WHEN THE VEHICLE WAS STUCK IN PLACE BLOCKING EVERYONE IN. IT DID FINALLY WORK. THEN AT A SHOPPING CENTER IT WOULD NOT MOVE FORWARD WHEN STOPPING FOR PEDESTRIANS TO CROSS AND THEN GOING THROUGH AN INTERSECTION WHEN SHIFTING IT JUST STOPPED BETWEEN 2ND AND 3RD WOULDN'T MOVE INTO ANY GEAR. IT WAS STUCK BETWEEN GEARS AND WOULD NOT MOVE. I WAS BLOCKING AN INTERSECTION WHEN I NOW HAD A RED LIGHT. EVENTUALLY, I DID GET IT MOVING TO MY HOME, BUT HAD IT TOWED TO THE MECHANIC SINCE IT JUST WOULD NOT MOVE AT ALL ONCE RESTARTED. I WONDER IF THE ABS FAILURE IN AUGUST 2007 CAUSED THIS PROBLEM. THE MALFUNCTION OF THE ABS WOULD CAUSE STRESS ON THE TRANSMISSION WITH THE ABS COMING ON RANDOMLY AT ANY SPEED. PLEASE SEE MY BRAKE FAILURE COMPLAINT AND ALSO DEFECTIVE CALIPER COMPLAINT(CALIPER OCCURRED AT ONLY A FEW THOUSAND MILES). THE PARKING BRAKE RELEASE IS STILL A PROBLEM. YOU MUST PUT YOUR FOOT UNDER THE FOOT PEDAL OF THE PARKING BRAKE TO GET IT TO RELEASE COMPLETELY. THE LIGHT MAY GO OFF BUT THE EMERGENCY BRAKE IS STILL ENGAGED. *TR

DEFECTIVE BRAKE CALIPER 2002 FORD EXPLORER SPORT TRAC WITH LESS THAN 6000 MILES AT TIME OF INCIDENCE APPROXIMATELY NOVEMBER 2002. A BRAKE CALIPER WAS STUCK ON AFTER PUTTING ON THE BRAKES WHILE IN MOTION. THE VEHICLE HAD TO BE TOWED TO A GARAGE. THE CALIPER WAS REPLACED AND THE ROTOR WAS DAMAGED BUT STILL USABLE. I ALSO HAD PROBLEMS WITH THE ABS MALFUNCTIONING WHERE THE BRAKES WOULD NOT STOP THE VEHICLE(SUMMER, DRY ROADS). THE MANUAL TRANSMISSION SLAVE AND MASTER CYLINDERS WERE REPLACED (DO HAVE THESE PARTS). THE ABS AND TRANSMISSION PROBLEMS OCCURRED BETWEEN AUG 2007 AND DECEMBER 2007. THE VEHICLE HAD 38000-40000 MILES AND LIGHTLY DRIVEN. CURRENTLY THE VEHICLE HAS LESS THAN 470000 MILES AND HAS BEEN DRIVEN 6.5 YEARS. THE VEHICLE WAS NEVER USED FOR TOWING. IT WAS USED PRIMARILY FOR TAKING CHILDREN TO SCHOOL, ACTIVITIES, AND FAMILY VACATIONS. *TR

WHEN I WOULD MAKE A SHARP LEFT HAND TURN AND USE THE BRAKES THE BRAKES WOULD PULSATE AND WOULD NOT STOP THE TRUCK RIGHT AWAY. IT WOULD ACT LIKE IT HAD HIT ICE AND ITS WAS THE MIDDLE OF SUMMER. IT WOULD STILL MOVE ABOUT A FOOT. I TOOK IT TO A SHOP TO HAVE IT LOOKED AT AND WAS TOLD HE GETS ALOT OF FORD'S THAT DO THIS AND THEY DON'T HAVE A RECALL ON THIS. THE SHOP REPLACED THE PART IN THE HUB OR WHEEL NOT SURE AND NOW ITS FINE BUT IT COST ME OVER 500.00 AND I ONLY HAVE 50,000 MILES ON IT. I KNOW THAT PARTS WEAR BOUT BUT THIS WAS A FAILURE OF A PART THAT SHOULD NOT HAVE GONE BAD. ALSO THE ELECTRIC DOOR LOCK BUTTON IN THE TRUCK STOPS WORKING, THE OPEN SECTION WORKS BUT NOT THE LOCK BUTTON. *TR

BOUGHT MY 02 SPORT TRAC IN 04. IT HAD TRANSMISSION FLUID LEAK REPAIRED BY ORIGINAL OWNER AT (20,000 MILES) IN 03. IN 05, AT 55,000 MILES, TRANSMISSION FLUID LEAKING IN ORIGINAL LOCATION PLUS ANOTHER. REPAIRED BY FORD AND I WAS ALLOWED A PO5 PAYMENT PROGRAM. AFTER 15,000 MILES FROM THIS REPAIR, TRANSMISSION FLUID AGAIN LEAKING. TORQUE CONVERTER REPLACED, ALONG WITH REPAIR TO SEALS. FORD DISTRICT MANAGER REFUSED TELEPHONE CONTACT TO DISCUSS. FORD REFUSED ACCEPTING RESPONSIBILITY, INCLUDING FINANCIAL ASSISTANCE. TRANSMISSION ON THIS TRAC NOW HAS BEEN PULLED THREE TIMES AFTER FOUR FLUID LEAKS. I AM STILL MAKING PAYMENTS ON LAST REPAIR. LOCAL FORD DEALER, UPSET WITH MY AGITATION, INFORMED ME THAT AT NOW 70,000 MILES, I SHOULD EXPECT THE NEED FOR REPAIRS! HA! *TR

VEHICLE ID NO. 05S28 (FORD EXPLORER TRAM SPORT 2002) FORD RECALL FUEL CURRIER. THEY STILL NOT REPLY ME IN EMAIL SO LONG ALMOST ONE YEAR AND I HAD CONTACT THEM THREE TIMES AND THEY SAID THEY DON'T HAVE PARTS. I DON'T KNOW WHO WILL AUTHORIZE TO FIX MY TRUCK AS SOON AS POSSIBLE. I AM HEARING IMPAIRED AND I HAVE HARD TO CONTACT THEM. I GIVE YOU INFORMATION NAME OF DEALER AND LOCATION AS FOLLOW: SAM PACK'S FIVE STAR FORD JONATHAN PANKREZ HIS EMAIL IS [email protected] PLEASE CONTACT ME MY EMAIL [email protected] THANKS, DAVID *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE DRIVING 40 MPH, THE OXYGEN SENSOR CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE AND THE CRUISE CONTROL FAILED AT 40,000 MILES. THE DEALER PROMISED OVER THE PHONE TO REPAIR BOTH THE RECALL AND THE ENGINE LIGHT, BUT LATER DENIED SERVICE BECAUSE THE VEHICLE WAS 24,000 MILES OVER THE LIMIT TO REPAIR THE OXYGEN SENSOR. THE TECHNICIAN DISCONNECTED THE CRUISE CONTROL SWITCH TO PREVENT A FIRE FROM OCCURRING UNTIL THE PARTS FOR THE RECALL WERE AVAILABLE. A YEAR HAS PASSED AND THE DEALER STILL DOES NOT HAVE THE PARTS FOR THE REPAIR. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 56,000 AND FAILURE MILEAGE WAS 40,000.

THE FORD RECALL FOR CRUISE CONTROL SWITCH IS A JOKE. I JUST HAD THE DEALERSHIP PERFORM THE REPAIR ON MY 2002 FORD EXPLORER SPORT TRAC AND WAS SURPRISED TO FIND THEY ONLY INSTALLED A FUSED JUMPER INSTEAD OF REPLACING THE FAILING SWITCH. THIS IS A SAFETY ISSUE NOT ONLY BECAUSE OF THE POTENTIAL FOR FIRE BUT ALSO THE SWITCH FAILURE COULD CAUSE A LOSS OF BRAKE FLUID PRESSURE. WITH THE JUMPER INSTALLED A FAILURE WOULD BLOW THE FUSE AND REMOVE THE SWITCH FROM OVERHEATING BUT THE SWITCH COULD STILL LEAK BRAKE FLUID ONTO THE HOT EXHAUST MANIFOLD. I TALKED WITH THE SERVICE REP AND ASKED WHY FORD DOESN'T REPLACE THE SWITCH. HE STATED " GOOD QUESTION, PROBABLY BECAUSE THE JUMPER IS CHEAPER " . AFTER SPENDING $30,000.00 FOR A VEHICLE YOU WOULD THINK REPLACEMENT OF THE SWITCH WOULD BE A MINIMAL COST TO THE FORD MOTOR COMPANY. I WAS CONSIDERING GETTING A NEW FORD SPORT TRAC BUT WILL LOOK TO ANOTHER MANUFACTURER FOR MY NEXT VEHICLE. FORDS SAFETY AWARENESS AND RESPONSIBILITY SUCKS. *TR

I BOUGHT THE CAR IN 02/02/2007 IN A USED CONDITION THE 4X4 WAS NOT WORKING I REPLACED THE CM 4X4 AND THE 4X4 SWITCH IN LESS THEN 4 MONTHS IT WENT OUT I REPLACED THE 4X4 CONTROL MODULE AGAIN AND THIS MONTH IT WENT OUT FOR THE THIRD TIME ONLY THIS TIME IT IS STUCK IN THE 4X4 LO CHANGED THE MODULE WITH A FORD PART #2C54-7H473-BF SO I CAN GET AWAY FROM THE ONE DEFECTED ONES 1L24-7H473-AH BUT I THINK THE DAMAGE IS ALL DONE IN THE 4X4 DRIVING CASE MY CAR IS A 2002 FORD EXPLORER PLEASE CHECK THE WEB SITE HTTP://WWW.EXPLORERFORUM.COM/FORUMS/FORUMDISPLAY.PHP?F=101 AND YOU WILL SEE MOST OF COMPLAINTS ARE ABOUT THE 4X4 MORE THEN 3900 ALL HAVING THE SAME DEFECT PLEASE CHECK IT OUT AND DO SOMETHING ABOUT THIS ALOT OF PEOPLE TOLD FORD ABOUT THEIR DEFECT BUT FORD WILL NOT DO NOTHING ABOUT IT THAT IS WHEY I AM DOING THIS COMPLAINT I AM SICK OF FORD NOT TAKING THIS ISSUE SERIOUSLY. *TR

RECALL ON FORD CRUISE CONTROL FOR 2002 SPORT TRAC TRUCK. I RECEIVED A LETTER FROM FORD TO HAVE IT DISCONNECTED LAST AUG 2007. TO THIS DATE THEY STILL HAVE NOT RECEIVED ANY TO THE DEALERS TO REPAIR THE PROBLEM. LOOKS LIKE FORD IS DRAGGING THEIR FEET. *TR

I RECEIVED IN THE MAIL A LETTER FROM FORD MOTOR COMPANY TO INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM OF MY VEHICLE FREE OF CHARGE (PARTS AND LABOR). I HAVE CALLED MY LOCAL SERVICE DEALER SEVERAL TIMES, SINCE AUGUST OF 2007. THE SERVICE MANAGER HAS ALWAYS TOLD ME THAT PARTS ARE NOT AVAILABLE AND TO CALL BACK. I HAVE CALLED 5 TIMES, INCLUDING TODAY, 07 APRIL 2008. I DO HAVE A 2002 EXPLORER SPORTS TRAX. I AM HAVING A DIFFICULT TIME GETTING MY VEHICLE REPAIRED IN A REASONABLE TIME AND WITHOUT CHARGE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT RECEIVED A SAFETY RECALL NOTICE ON AUGUST 20, 2007 FOR THE VEHICLE SPEED CONTROL. THE SPEED CONTROL SWITCH WAS DISCONNECTED IN SEPTEMBER OF 2007. HE HAS CALLED FORD EACH MONTH UP UNTIL MARCH OF 2008 AND WAS INFORMED EACH TIME THAT THE PART WILL BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 57,500. UPDATE 04-02-08 *BF

FORD SAFETY RECALL NOTICE RECEIVED APPROX 6 MONTHS AGO. APPARENTLY THE CRUISE CONTROL SYSTEM LIKES TO START FIRES. I CONTINUE TO BE TOLD BY THE DEALER THE PARTS NECESSARY TO PREVENT THE FAILURE ARE 'NOT AVAILABLE'. THIS IS INCREDIBLE. HOW IS FORD ALLOWED TO GET AWAY WITH THOUSANDS OF VEHICLES ON THE ROAD THAT CAN CATCH FIRE AT ANY TIME? OBVIOUSLY, GIVEN HOW MUCH TIME HAS GONE BY, FORD IS THUMBING THEIR NOSE AT BOTH THE CONSUMER AND THE GOVERNMENT. *TR

I RECEIVED A RECALL ON MY FORD VEHICLE FOR THE SPEED CONTROL. IT MAY LEAK CAUSING AN UNDERHOOD FIRE. I NEED TO HAVE A FUSED WIRING HARNESS INSTALLED INTO THE SPEED CONTROL SYSTEM. ACCORDING TO FORD DEALERSHIPS THE PART IS NOT AVAILABLE AT THIS TIME. THIS IS A SAFETY ISSUE WITH ME DUE TO THE FACT THAT I PARK MY TRUCK IN MY GARAGE THAT IS ATTACHED TO MY HOME. I DO NOT WANT MY HOME TO BURN DOWN AND DO NOT WANT A FIRE TO START UNDER MY HOOD WHILE DRIVING EITHER. PLEASE HELP IT HAS BEEN 6 MONTHS SINCE I RECEIVED THE RECALL. *TR

FORD RECALL AUGUST 2007, FAULTY CRUISE CONTROL, 2002 EXPLORER SPORT TRAC. VEHICLE TAKEN TO DEALER. PARTS NOT AVAILABLE. DEALER MADE TEMPORARY REPAIR BY DISABLING THE CRUISE CONTROL. AS OF 2/5/2008 VEHICLE IS STILL WITHOUT CRUISE CONTROL. DEALER CLAIMS PARTS NOT PROVIDED BY FORD. *TR

NO DECERNABLE EVENTS LED UP TO THE TOTAL FAILURE OF THE VEHICLE'S KEYLESS ENTRY SYSTEM. THE REMOTES CEASED TO FUNCTION. REPLACING BATTERIES DID NOT HELP. REMOTE CAPABILITY TO LOCK DOORS FROM OUTSIDE OR INSIDE CEASED AT APPROXIMATELY 45K MILES. KEYPAD CEASED TO DUNCTION AT SAME TIME. DEALER WANTS $75/HR TO 'LOOK AND SEE; WHAT PROBLEM MIGHT BE. I SUSPECT ABRASION IN THE WIRING HARNESS CONTAINED WITHIN DRIVER'S DOOR. *CN

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. HE HAS BEEN INFORMED EVERY MONTH THEREAFTER THAT THE PARTS WILL BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 99,000. UPDATED 3/4/08 *CN

FORD RECALL#05S28 (SPEED CONTROL DEACTIVATION SWITCH). POSSIBLE UNDERHOOD FIRE IF NOT REPAIRED. NOTIFIED IN AUG. 2007 IT IS NOW JAN. 2008 AND THE CONDITION HAS NOT BEEN CORRECTED. *CN

RECEIVED A LETTER DATED 8/07 THAT THE SPEED CONTROL OF MY VEHICLE,2002 FORD EXPLORER SPORT TRACK, COULD CAUSE A FIRE EVEN WHEN ENGINE TURNED OFF. A MONTH PASSES OR TWO BEFORE I WAS ABLE TO TAKE MY TRUCK TO HAVE THE SPEED CONTROL DISCONNECTED. AT THIS TIME THE GRUBBS SHOP MANAGER INFORMED ME THAT CURRENTLY NO PARTS WERE AVAILABLE TO FIX THE SPEED CONTROL. I SHOULD THINK THAT SINCE 8/07 THERE HAS BEEN TIME FOR THE FORD MOTOR COMPANY TO GET THESE PROBLEMS TAKEN CARE OF, AND SINCE I USED TO USE MY SPEED CONTROL HEAVILY I'M TIRED OF THIS WAITING WITHOUT ANY NOTIFICATION FROM THE PARENT COMPANY SO I' COMPLAINING.*CN

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYS 10 MPH, EVEN IF THE VEHICLE IS TRAVELING AT HIGHER SPEEDS. THE DEALER STATED THAT THE COMPONENTS WERE OPERATING NORMALLY AND THEY MAY BE ABLE TO PLACE A SPEEDOMETER CLUSTER ON THE VEHICLE. THE VEHICLE WAS PURCHASED FROM A PRIVATE PARTY. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 99,679 AND THE FAILURE MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE PROCEEDING TO MAKE A LEFT TURN, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY MAXIMUM PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE. THE FAILURE ALSO OCCURRED WHILE HER HUSBAND WAS DRIVING THE VEHICLE. WHEN HE APPLIED MAXIMUM PRESSURE TO THE BRAKES, THE VEHICLE ACCELERATED. THE CONTACT STATED THAT WHEN SHE DEPRESSES THE BRAKE PEDAL, THE VEHICLE SUDDENLY SPEEDS FORWARD. THE FAILURE HAS OCCURRED THREE TIMES AND THE MOST RECENT OCCURRENCE CAUSED HIM TO CRASH INTO A WALL. THE AIR BAGS DEPLOYED AND THE DAMAGES TOTALED $6,800. THE DEALER INFORMED HER THAT THEY WOULD LOOK INTO THE MATTER. AS OF AUGUST 15, 2007, THE VEHICLE IS STILL IN THE REPAIR SHOP. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 51,050. UPDATED 10/04/07 *TR

I PURCHASED THIS VEHICLE USED AT 22,000 MILES FROM LOCAL FORD DEALER. AT 27,380 FORD DEALER FURNISHED MULTI-POINT INSPECTION, SHOWED NO BRAKE ISSUES. AT 43,000 MILES THE BRAKES STARTED GRINDING METAL TO METAL. UP TO THIS TIME THERE WAS NO AUDIBLE WARNING AS I USUAL. TO MY SUPRISE THE ROTORS COULD NOT BE TURNED AND NEEDED TO BE REPLACED . THE BRAKES COULD HAVE BEEN REPLACED AND ROTORS TURNED BEFOR MY PURCHASE BUT SOUNDED LIKE STRETCH OF THE IMAGINATION, INFERIOR PRODUCTS ?? *AK

RATTLE OR THUMMING SOUND FROM REAR OF INSTRUMENT PANEL SOUNDS LIKE SPEDOMETER CABLE NOT LUBRICATED. SOUND CHANGES IN FREQUENCY AND VOLUME WITH SPEED OF VEHICLE. *AK

VEHICLE IS A 2002 FORD SPORT TRAC WITH APPROX 42K MILES. BEGAN WITH RAPID FLASHING OF LEFT TURN SIGNAL. REAR TURN AND BRAKE LAMP WERE INOPERABLE. REPLACING BULB HAD NO EFFECT. FOUND POSITIONING STEERING COLUMN TO A HIGHER TILT POSITION CORRECTED MALFUNCTION. REMOVED STEERING COLUMN COVER AND FOUND 4 WIRES PULLED OUT OF CONNECTOR ON MULTI-FUNCTION (TURN SIGNAL SWITCH). WIRES MOVE IN AND OUT AS COLUMN IS MOVED THROUGH TILT RANGE. WIRES OUT AT BOTTOM OF TILT AND IN AT TOP OF TILT RANGE. REMOVED CONNECTOR PART # E6DB-14489-DA. 3 CONNECTOR PIN RETAINERS FELL OUT AND WERE RECOVERED. A FOURTH WAS FOUND TO BE IN THE CONNECTOR BUT NOT RETAINING IT'S PIN. CONNECTOR MUST BE REPLACED TO CORRECT PROBLEM. ALSO THE WIRING HARNESS IS SECURED ABOVE THE TILT PIVOT POINT OF THE STEERING COLUMN. I BELIEVE THE HARNESS IS SECURED WITH INSUFFICIENT SLACK TO PREVENT EXCESSIVE STRESS ON THE CONNECTOR AT THE LOWER POSITIONS OF THE STEERING COLUMN TILT RANGE. I BASE THIS ON THE FACT THAT THE 3 PINS WITH BROKEN RETAINERS ARE ON THE TOP ROW OF THE CONNECTOR AND WOULD BE THE MOST STRESSED IN A LOWER POSITION OF THE STEERING WHEEL. ALSO I HAVE OVER 20 YEARS OF AIRCRAFT ELECTRONICS EXPERIENCE AS AN AVIONICS TECHNICIAN AND FULLY UNDERSTAND PROPER WIRE ROUTING PROCEDURES. DIGITAL PICTURES OF THE CONNECTOR ARE AVAILABLE. *JB

BACK SEAT DOOR HANDLE WERE IN CHILD LOCK POSITIONS AND BROKE WHEN PULLED TO OPEN. FIRST THE PASSENGER SIDE AND THEN THE DRIVER SIDE. THE ONE ON THE DRIVER SIDE WAS BROKEN BY THE DEALER WHEN THEY WERE DOING THE FRONT DRIVER SIDE BOLT RECALL. OF COURSE THEY SAY THEY DIDN'T BREAK IT. THE SEAT BACK ADJUSTMENT WAS ALSO BROKEN DURING THE BOLT INSTALLATION. I ONLY HAD 37,000 MILES ON THE TRUCK BUT THE WARRANTY HAD EXPIRED. THEY WANT $300 PER DOOR HANDLE. THIS IS A "DEATH TRAP', AS YOU CANNOT EXIT THE BACK SEAT IF THE POWER IS NOT WORKING ,AS YOU CAN'T EVEN PUT DOWN A WINDOW TO OPEN THE DOOR FROM THE OUTSIDE IF THE ELECTRIC IS OFF. I AM SURE THAT I AM NOT THE FIRST PERSON TO HAVE THE PLASTIC HANDLE BREAK! I NEED TO KNOW IF ANY RECALLS ARE OUT REGARDING BOTH THESE PROBLEMS. FORD SAYS "NO" *JB

PASSENGER SIDE REAR DOOR WILL NOT OPEN EXCEPT FOR FROM THE OUTSIDE. *NM

THE HEADLIGHTS CONTINUES TO GO ON AND OFF. MOST OF THE TIME IT IS THE PASSENGER SIDE LIGHT BUT THE DRIVERS SIDE ALSO DOES THE SAME THING. I HAVE REPLACED THE PASSENGER SIDE PIGTALE BUT THE PROBLEM IS STILL THERE. *NM

TRANSMISSION FAILS TO ACT ON ACCELERATION INTO TRAFFIC, THERE IS A DELAY IN SPEED PICK UP WHICH CAN CAUSE A NEAR REAR END COLLISION WITH OTHER VEHICLES. NOT SURE IF IT IS THE ON BOARD COMPUTER OR A FAILURE OF THE LOW PRESSURE SEALS AS DISCUSSED WITH CAR DEALERSHIP. *JB

THERE IS A PROBLEM IN THE STEERING COLUMN WIRING THAT AFTER A WHILE CAUSES NOT ONLY YOUR TURN SIGNAL AND BRAKE LIGHT TO STOP WORKING BUT IN SOME CASES CAUSES PROBLEM WITH AIR BAG AS WELL. A LOT OF CASES CAN BE SEEN BY GOING TO HTTP://WWW.MYSPORTTRAC.COM/MYSPORTTRAC/ AND DOING A SEARCH OF TURN SIGNALS. ON MY PARTICULAR VEHICLE. MY TURN SIGNAL OR BRAKE LIGHT ON THE PASSENGER SIDE WILL NOT WORK WHEN THE TILT STEERING IS ENGAGED. IF I LEAVE THE STEERING WHEEL ALL THE WAY UP EVERYTHING WORKS. I ATTRIBUTE MY AIR BAG INDICATOR LIGHT COMING ON TO THIS SAME ISSUE. MOST PEOPLE ARE SAYING THE WIRES ARE TOO SHORT AND SOME COME UNPLUGGED AND OTHERS BREAK THEIR PINS OFF. *NM

DT*: THE CONTACT STATED THERE IS A SHORT IN THE WIRING SYSTEM CAUSING THE VEHICLE TO CONTINUALLY BLOW FUSES. THIS CAUSES THE VEHICLE TAILLIGHTS AND DASHBOARD LIGHTS TO BE INOPERABLE. THE DEALERSHIP WAS UNABLE TO FIND THE SOURCE OF THE PROBLEM. UPDATED 03/03/06. *JB

1 AT APPROXIMATELY 45 MPH VEHICLE WENT INTO A SLIDE RIGHT REAR AXEL BROKE OFF CAUSING A ROLLOVER THIS OCCURRED ON WET PAVEMENT ! 2 DRIVERS SEAT WENT INTO THE RECLINING POSITION, EJECTING THE DRIVER INTO THE REAR SEAT CAUSING HIS HEAD TO GO THROUGH THE PASSENGER SIDE REAR DOOR GLASS , BRAKING BONES IN HIS LEFT HAND ,CONTUSIONS AND SEVERE TRAUMA TO HEAD AND NECK MEDICAL RECORDS AND PICTURES AVAILABLE ! 3 THE VEHICLE WAS A TOTAL LOSS . I AM IN POSSESSION OF THE FAILED SEAT IT WAS REPAIRED PRIOR TO THE ACCIDENT BECAUSE OF A FACTORY DEFECT FORD MOTOR CO NOTIFIED THERE HAS BEEN NO PERSONAL CONTACT BY THEIR REP. *NM

2002 FORD SPORT TRAC- VEHICLE HAS LESS THAN 40,000 MILES ON IT. HAD TO HAVE BRAKES AND ROTORS REPLACED. BRAKES WERE REPLACED AND ROTORS TURNED FIRST TIME AT 21,532 MILES ON 01-19-04. COMPLAINED SEVERAL TIMES ABOUT EXCESSIVE BRAKE DUST, ROTORS WERE TURNED AGAIN AT 26,885 ON 08-27-05. ON AUGUST 23, 2005 WHILE DRIVING, VEHICLE JUST STOPPED, HAD TOWED TO FORD DEALERSHIP AND WAS TOLD IT WAS THE AIR FLOW VALVE. ASKED FORD TO FIX AND ALSO CHANGE OIL, SERVICE CALLED BACK TO SAY I NEEDED NEW BRAKES AND ROTORS NEEDED TO BE TURNED. GAVE PERMISSION TO FIX. RECEIVED ANOTHER PHONE CALL SHORTLY AFTER SAYING ROTORS COULD NOT BE TURNED THEY NEEDED TO BE REPLACED. CALLED FORD CUSTOMER SERVICE IN MICHIGAN AS WAS TOLD THAT BRAKES WERE ONLY UNDER WARRANTY FOR 12,000 MILES. HAVING HAD THE ROTORS TURNED TWICE AND THEN REPLACED AND HAVING LESS THAN 40,000 MILES ON VEHICLE SEEMED EXCESSIVE.

DT: CALLER HAS HAD TO REPLACE THE ROTORS ON HER VEHICLE TWICE. THE FIRST TIME WAS AT 26000 MILES AND THE SECOND TIME WAS AT 53000 MILES. THIS HAPPENED WITHOUT WARNING BOTH TIMES. DEALER FIXED THEM THE FIRST TIME. CALLER SAID YESTERDAY SHE HEARD A NOISE AND TOOK IT IN AND WAS TOLD IT WAS THE ROTOR. TODAY BELL TIRE CO. IS FIXING THE SECOND MISHAP. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER DOES NOT REMEMBER WHEN THE FIRST TIME WAS. *AK

DT: CONSUMER STATES THAT AT APPROXIMATELY 3,500 MILES THE VEHICLE STARTED HAVING PROBLEMS. THE VEHICLE WILL GO FROM 60-3 MPH INSTANTLY. VEHICLE WAS TAKEN TO THE SERVICE DEPARTMENT THE FIRST TIME IT HAPPENED ,AND ON JUNE 6 AND 15, 2005. THEY COULDN'T FIND ANYTHING WRONG WITH IT.*AK

I PURCHASED THIS 2002 FORD EXPLORER SPORTTRAC IN OCTOBER OF 2003, WITH 25,000 MILES ON THE ODOMETER. THERE HAVE BEEN FOUR OCCASIONS THAT MY VEHICLE HAS RUN OUT OF GAS, WITH THE GASOLINE GAUGE READING BETWEEN 1/4 AND 1/2 TANK READING ON THE GAUGE. I TOOK THE VEHICLE TO DONLEY FORD IN GALION, OHIO AND THEY STATED THAT THERE WAS NOTHING WRONG WITH THE COMPUTER. I WAS WONDERING WHY THIS ITEM WASN'T COVERED UNDER THE WARRANTY. AND I NEED TO KNOW WHAT I MUST DO TO GET THIS PROBLEM RESOLVED? THANK YOU FOR YOUR CONSIDERATION AND I WILL HOPEFULLY HEAR FROM YOU.

THE REAR AUTOMATIC DOORS WILL NOT OPEN FROM THE INSIDE THE CONSUMER HAS CHECKED THE CHILD LOCKS, AND THEY ARE NOT ON. THE MANUFACTURE AND DEALER STATES NOT COVERED UNDER WARRANTY. *NM CONSUMER PURCHASED NEW INSIDE REAR DOOR HANDLES FROM THE DEALER AND REPLACED THEM. *BF *NM

2002 FORD EXPLORER SPORT TRAC PREMATURE FRONT BRAKE PAD WEAR, PARTICULARLY THE FRONT INSIDE PAD WORE DOWN TO ROTOR. HAD 30,000 FORD INSPECTION AND WAS ONLY 50% WORN ON FRONT, AT 34,000 MILES THE PADS WAS WORN OUT AND THE LOCAL DEALER BILL ALEXANDER FORD SAID THATS NOMINAL.

CLUTCH PRESSURE PLATE BLEW OUT THE ENTIRE CLUTCH, TRANSMISSION AND DEPLOYED THE AIRBAGS. THE TRUCK HAS LESS THEN 25,000 MILES AND AT THE TIME WAS LESS THEN 2 YEARS OLD. I WAS INFORMED THAT THIS NORMALLY HAPPENS IN RACE CARS AND THAT I WAS LUCKY IT DID NOT BLOW UP THRU THE FLOOR BOARD CAUSING INJURY. I WAS INFORMED BY THE FORD SERVICE CENTER IN ANCHORAGE THAT DUE TO THE BLUING OF THE METAL (WHICH INDICATES OVERHEATING) THAT IS NORMAL WEAR AND TEAR. I AM STILL IN THE PROCESS OF TRYING TO GET THEM TO HONOR THE WARRANTY. I HAVE BEEN GIVEN A ROUGH ESTIMATE OF $4000.00 TO 5000.00 FOR PARTS AND LABOR. I WAS INFORMED BY FORD THAT I NEEDED TO CONTACT MY INSURANCE CARRIER AFTER THEY ORIGINALLY SAID THAT SINCE IT WAS THE CLUTCH PRESSURE PLATE THAT IT WOULD BE COVERED BY MY ESP WARRANTY PLAN. *JB

THE VEHICLE HAD A DIFFICULT TIME SLOWING DOWN WHEN THE BRAKES WERE APPLIED. TAKEN TO DEALER FOR REPAIR OF THE BRAKE PADS FOUR TIMES, BUT THE PROBLEM RECURRED. MANUFACTURER WAS CONTACTED BY OWNER.*AK

WHILE BEING PARKED VEHICLE CAUGHT ON FIRE. THE CAUSE OF THIS WAS STILL UNDETERMINED.*AK

THE KIT FOR THE LIFT GATE REPAIR IS NOT AVAILABLE TO MAKE THE REPAIR. NHTSA RECALL LIFT GATE 04V442000. *NM

DRIVER 'S SIDE SEAT RECLINER BOLT BROKE. BRAKES SQUEALED CONSTANTLY. REPLACED LEFT REAR AXLE AND SEAL. *BF THE CONSUMER STATED THAT WHILE DRIVING HE SMELLED SOMETHING BURNING AND SAW THE VEHICLE WAS FILLED WITH SMOKE IN THE BED AREA FROM THE BRAKES ON PASSENGER SIDE. IT WAS DISCOVERED THAT THE BRAKES WERE TOO TIGHT. *TC *JB

MY FORD EXPLORER SPORTS TAC HAD APPROXIMATELY 50,000 MILES ON IT WHEN I STARTING HEARING SOME WINDING NOISE IN THE REAR END. SO I DECIDED TO REMOVE THE DIFFERENTIAL COVER TO PULL THE AXLES TO SEE IF THE AXLE BEARINGS WERE BAD AND COME TO FIND OUT THAT BOTH CARRIER BEARINGS AND PINION BEARING WERE SHOT! I CAN'T BELIEVE THAT AFTER 57,000 MILES ON A TRUCK THAT I HAD TO SPEND $600.00 DOLLARS IN PARTS AND LABOR TO REPLACE THESE PARTS ON A FORD TRUCK "BUILT FORD TOUGH"! THE MECHANIC COULD NOT BELIEVE HE WAS REPLACING THESES PARTS AT 57,000 MILES WHEN IT SHOULD BE MORE LIKE 200,000 MILES!*AK

I BOUGHT THIS TRUCK ON FEBRUARY 20TH, 2004 WITH A LITTLE OVER 20,000 MILES. ON FEBRUARY 24TH, 2004, AFTER LEAVING THE DEALERSHIP MY TRUCK DIED ON A BUSY STREET ON TWO SEPARATE OCCASIONS. THE SALESMAN TOLD ME THAT THE TRUCK HAD FLOODED. ON JUNE 10TH, AUGUST 12TH, NOVEMBER 19TH, AND AGAIN ON DECEMBER 2ND, 2004 (THE ONLY ONES I WROTE DOWN  IT DOES HAPPEN MORE OFTEN) MY TRUCK ALSO DIED WHILE DRIVING DOWN THE ROAD. THESE HAVE ALL BEEN VERY SERIOUS INCIDENTS WHERE I FELT LUCKY TO NOT ONLY BE ALIVE BUT THAT I HADNT HIT ANYTHING OR ANYONE ELSE. THE TECHNICIANS FROM THE DEALERSHIP HAVE LOOKED AT MY TRUCK ON ALL THESE OCCASIONS AND GAVE ME LITTLE OR NO EXCUSE FOR THE TRUCK TO DIE. AT THIS TIME IVE ASKED FOR A REASONABLE REFUND  WITH NO SUCCESS&&IM AT A LOSS&&&PLEASE HELP!!!!*AK

WHILE DRIVING 45 MPH, THE DRIVER COLLIDED WITH THE VEHICLE IN FRONT OF HER. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE DRIVER AND PASSENGER TO SUSTAINED MINOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB