2017 Ford Escape complaints

The contact owns a 2017 Ford Escape. The contact stated that while her son was driving approximately 65 MPH, the check engine warning illuminated. The contact’s son reported that the vehicle was shaking and vibrating abnormally, and he pulled over and turned off the vehicle. The contact stated that the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and the contact was informed that there was coolant intrusion in the engine block, causing a crack in cylinder #2. The contact was informed by the mechanic that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to a defect in the 1.5L GTDI engines. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was 77,900.

My 2017 Ford Escape SE has the original 2.0 engine, 90857 miles, no accidents. A widely known Ford engine defect called “coolant intrusion”marked by engine error code P0301, causes the car to consume coolant and overheat without notice. Issue is documented in TSV-22-2229 replacing TSV 22-2133. Byers Ford dealer, in Delaware Ohio, pressure tested the cylinder and identified the internal coolant leak with engine bore scope. Dealer service quoted an engine replacement over $9,100 as the only repair option. Ford Motor is unwilling to provide any financial assistance for this widely known defect because it’s outside of their eligibility window. I am requesting this vehicle and year be placed on a recall.

Coolant leaking into cylinders 2 and 3. Engine overheating.

I have a 1.5L ecoboost engine in my 2017 Ford escape. Known now for it's design flaw allowing coolant to enter the engine and cause catastrophic damage. This has happened to my vehicle and it is not covered under any recall.

After visiting the mechanic 4 times in a month and half and having my spark plugs and ignition coils changed 4 times, they found my 2017 Ford escape had a coolant intrusion which was affecting the engine. Every time I turn on my car it shakes uncontrollably and when it runs it occasionally shakes or stutters. Ford knew of this issue and could of have mitigated by recalling the vehicle for repairs. Especially the financial strain many people face from being told it would cost close to 10k to get it fixed. Without many people having funds to pay for repairs or purchase a new car, it forces people to continue to use the vehicle until it finally complete shuts down. Additionally, many people don't even know of the issue until its too late and it has caused issues. This a significant concern because this issue can cause cars stalling/seizures and significant car accidents because of those stalls.

Ford Dealer found Coolant Intrusion into cylinder 4 with 2.0L Ecoboost engine at 82,000 miles for 2017 Ford Escape. This is a well known issue that had recall issued in 2022. Ford offered no resolution or support for repair estimated at $8,000 to a well know engine flaw.

While driving on the highway, car started to shutter and sputter. Engine light came on, then started flashing putting the car into limp mode and I was almost rear ended by a tractor trailer. I took the car to my local mechanic and he said cylinder 3 misfire. He went to check the plug and coil, coil good but he could not get the plug out. I then called ford and they said they would not let me talk to a mechanic or service technician. I called another place, then another. Finally one person told me that there has been issues with coolant leaking into cylinders causing people to have to replace engines and it is a known issue yet ford does not seem to care. This is the last Ford I ever buy, they have known issues that could cause you to be hurt while driving and they don't stand by their products.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH, the vehicle started shuddering intermittently. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed with alternator and pistons failure. The second mechanic replaced the alternator; however, the failure persisted. The vehicle was taken back to the second mechanic, where the contact was informed that there was oil and coolant dilution, and metal shavings were found inside the engine. The dealer and the manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 134,003.

I have a coolant leaking issue, that has harmed my engine and QuickLane at Bill Brown Ford in Livonia, recommended an engine change. There is a class action lawsuit about this, so it is a known defect.

Engine intrusion. Crack in block is allowing coolant to leak into the engine and am now being told a complete engine repair is needed. Even though it's a known issue with Technical Service Bulletin 22-2229 they are saying we need to pay the whole thing and is not covered under any recall issue and only has 70,000 miles on it.

Coolant leaking into the motor, Ford won't cover it because it was not manufactured in a certain plant. This issue is very common in these eco boost engines.

The contact owns a 2017 Ford Escape. The contact stated that while driving 25-30 MPH uphill to the residence, the vehicle shuddered violently and went into LIMP Mode. The contact was able to drive to the residence. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was repaired under the Powertrain Warranty. The contact stated that the failure had recurred while driving, causing the contact to drive through a red traffic light to pull over safely into a nearby parking lot. The vehicle was towed to [XXX] Ford [XXX] ); where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The contact was informed that the repair would be performed at his expense. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 29,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My engine is done from coolant infusion in cylinder 2. It is available for inspection upon request. Because of this known issue my engine could have stopped at anytime allowing for endless ways my family and I could have been killed. I found out about this issue when I took my car into Kerry Ford for a simple oil change and mentioned that my car had just started shaking upon starting it and until I drive for a bit. I’ve now had the engine inspected by the dealership and someone from my extended warranty. The check engine light came on after the car started shaking and my only warning was that I knew the car was shaking.

The check engine light came on and is still on at this time. I was told that there is coolant in the cylinders of the engine. I was informed that the engine has to be replaced. I purchased the SUV a year ago with 60,000 miles on it and I have added another 1,000 miles. So far I have been lucky in the fact the vehicle is still running. it has been about a week now since the light came on and 3 days since I was given the information. From my research this problem is known to Ford Motor Company and has been for some time. I am aware that there is Technical Service Bulletin #22-2229. I know there is a class action suite dealing with this matter. There is also a Lemon Car suite on going. My next step will be to contact a local dealership to see if we can come to a resolution in this matter.

The contact owns a 2017 Ford Escape. The contact stated that while driving 50 MPH, the vehicle intermittently sputtered. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 144,000.

My Ford Escape 2017 at 77,000 was diagnosed with coolant intrusion, causing catastrophic damage to the engine & requiring a total engine rebuild. This is a known issue identified by Ford in CSP 21N12 by Ford and TB 22-2134, but Ford has refused to subsidize any repairs because the car warranty is over 7 years old (it is currently an 8.5 year-old car). This issue can cause overheating, engine failure, and fires & has been known by Ford since at least June 2022, but they failed to notify me via mail or otherwise & have refused all requests to grant an extension or partial coverage for the necessary engine repairs.

I am having to replace the engine for the second time in 3 year due to a design defect where the antifreeze is leaking into the cylinders and burning up the coolant and possibly cracked the head.

I own a 2017 Ford Escape. Recently, my car issued a Engine Failure Service Now message. In inspecting the check engine code, it was discovered that coolant was intruding into the cyclinder(s.) Upon researching, this is a know problem to a series of Ford vehicles in a certain date range. It was learned that Ford knows about this problem, has not done any sort of recall or notification to owners of affected vehicles, it is not covered under any extended warranty, and the recommendation, known by Ford, is a full motor replacement, which to say is costly would be an understatement. I find this incredibly negligent and Ford has allowed this problem to not be remedied by them in bad faith.

Coolant leak in engine as described in Ford customer service program 21N12. [XXX] ). The fact that this was not a recall or covered past November 2022 is quite frankly irresponsible and despicable from the Ford motor company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have taken my car to 4 different service technicians/mechanics and I have been told that there was nothing wrong with my car only for the issue to increasingly get worse. Two of the mechanics, including the Ford dealership, charged me diagnostic fees of $120 and $175. They both confirmed that the transmission was the cause of the issue. The torque converter was established as the primary cause of concern and issue. My car only has 59,959 miles on it, the transmission should not be going out. I have looked at reviews for my vehicle online and many others have experienced similar issues with the torque converter breaking down almost immediately at 40-90,000 miles. I think that because of this unacceptable occurrence, there should be recalls on these vehicles.

Issue of coolant leaking into the engine which will need engine replacement.

ABS light and traction light is on then hill assist information comes on then the 4 wheel drive disabled comes on then for minutes later comes back on and says abled. It’s been going on for sometime now but now when I am driving it seems like it just shuts off and then starts again and at times it goes very quick. It is very dangerous. I only have 45000 miles on it.

My car was diagnosed with coolant incursion into cylinder #2. This has been noted as a defect by Ford on their service bulletin TSB 22-2229 which informs to replace the engine long block. My engine was initially just running rough with poor gas mileage. Now the engine is dying while I am driving it making a very unsafe condition. It is hard to steer and brake when the engine dies. The car was inspected by Murgado Ford in Chicago who informed me that the only fix is to replace the faulty engine. The check engine light comes on intermittently with a misfire code. Ford knows about this issue and it affects thousands of cars. They have refused to provide any assistance in fixing this well documented faulty engine design.

The ford escape 1.5L ecoboost engine was built with a flaw that causes coolant intrusion into the engine cylinders. This caused an overheat in my engine and cracked the small engine block. I am aware now that this is a known issue that ford has a service bulletin for, but has not issued a recall. A check engine light appeared a few days prior to the failure, but when I brought it in, the error code was determined to be an ignition error.

Engine overheating allegedly caused by an internal engine coolant leak

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #2 and the engine. The contact was informed that because of the coolant intrusion, the engine was misfiring. In addition, the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced Customer Satisfaction Program: 21N12 and Technical Service Bulletin: 22-22-29; with a similar failure description. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 153,963.

My 2017 Ford escort is showing signs of Coolant incursion into the engine block. This is a known issue by the Ford Motor Company and Ford refuses to do anything to fix the issue.

Coolant infiltration in engine. Lost of power White smoke from the exhaus Do not start Use a lot of cooler liquid Many missed fired Burned coolant odor Check engine light Engine shaking I am from Québec Canada

Engine failure do to leaking coolant into the engine that is a known problem with the 2017 2.0l eco boost engines

Water intrusion severe in both taillight assemblies with normal rain. Safety issue due to water dimming or completely blocking out the bottom light Car has less than 40k miles.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 25 MPH, the engine overheated. The message to "Immediately Pull Over" was displayed. The vehicle was taken to an independent mechanic, where coolant was added. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to the Customer Satisfaction Program: 21N12. The contact filed a complaint with the Ford chat division and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

1-The piston of cylinder 1 exploded due to the coolant leak in the engine (. 87000 miles) 2- Regarding the Explosion, it caused a movement to the left and we ended up going the wrong way. 3- Confimed by a mechanical garage center 4- No, we just call FORD to prevent but just said after warranty and this engine doesnt have recall now but few other Ford 2017 with Ecoboost 2.0 had same issue 5- No warning, no heather lamp and no engine motor warning.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 60 MPH, the vehicle independently downshifted and decelerated while the accelerator pedal was depressed. No warning light was illuminated. The contact pulled over to the shoulder of the road and hitchhiked to her destination. In addition, while the vehicle was being lifted to be towed, a transmission fluid leak was noticed coming from underneath the vehicle. The vehicle was towed to a local independent mechanic, where the transmission was replaced; however, the failure reoccurred. The vehicle was taken back to the same independent mechanic, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired due to the cost. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

#2 cylinder is misfiring caused by coolant leaking into engine block. There is a technical service bulletin 22-2322 describing the issue and the recommended repair. To solve the issue the short block & head gasket must be replaced

My car has been diagnosed by the dealership with a coolant intrusion issue. This is triggered by a "check engine light" warning on my dashboard. The dealership advised me to replaced the whole Engine Block due to some crack or something, thus the coolant intrusion. The amount to pay is $10K++ CAD. Seems this issue is common to Ford Escape car and I believe this is a Ford Mfg. issue. My car is on time regular maintenance twice a year, yet this issue just happening now without prior report from the last maintenance two months ago.

I bought a used 2017 Ford Escape Titanium in Jan, 2025. The car had no issue at time when bought it. But a few weeks ago, the engine starts to have issue, after the engine starts for a couple minutes, the idle dropped and run rough with the engine check on. The fault code reading P0302, #2 Cylider misfired. I took to auto repair shop for a repair and later got a call from them telling me that Ford built defective engine where #2 and #3 cylinder block wall too thin causing leak air compression in the #2 cylinder.

My 2017 Ford Escape 1.5 Liter has an engine that failed due to antifreeze intrusion as confirmed by a Ford service center, where it is currently located. The vehicle is 8 years old and has approximately 125,000 miles. This problem (engine failure due to antifreeze intrusion) was addressed by Ford Customer Satisfaction Program 21N12, Ford and my dealer stated my vehicle was not part of the program. However it seems to have the same problem as other vehicles that were included. While that program has expired, I bought the vehicle while it would have met the mileage and age requirements. It would seem to me that there are more vehicles that should have been included in the CSP since they are showing symptoms of the same defect.

When using automatic start stop I get a message to put in park and restart.

For the last few months, the vehicle has been to the mechanic for engine running rough and misfire. Each time the cylinders were replaced and on my belief that the issue was finally was solved the vehicle again have the same issue. The mechanics thought that the parts used were defective and replace them. During their test drive the engine blow up. At that point I was informed that the engine needs to be replace and the warranty has expired. I conducted some research and notice I wasn't the only the one that experience this issue. The thing that got me upset is that FORD is aware of the issue for a long time and nothing has been done. This issue if you decided to investigate has been going for more than 10yrs. Unfortunately, I have to swallow that expense. Hoping you follow thru so this issue will not happen to another consumer, Thanks for help in this matter.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle stalled and jerked while attempting to accelerate. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,629.

My engine is internally leaking coolant. I consistently smell a sweet smell. I consistently have a service engine soon light on and it has a P0301 code. My car is only at 63,450 miles. My mechanic informs me the rememdy requires a complete long block replacement.

Flaw in the design of cooling of the gaskets. Coolant incursion because the wall built to thin.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking with the check engine warning light illuminated. The vehicle was taken to the dealer, who detected a burning odor while the vehicle was parked. The vehicle was diagnosed with a cracked engine block and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

Previously reported coolant leaking into cylinder 1. Ford knows of this issue, there is a technical service bulletin addressing it (attached), but Ford refuses to take responsibility for it or pay for repairs. I was driving my car when backfires started and then engine stopped. Could not get engine restarted and pushed car out of traffic lane. Car towed to mechanic and now entire engine needs to be replaced at a cost of approx $7000. Again, Ford refuses to pay for repair. This is a recurring problem with Ecoboost engines that Ford should repair. I am requesting a recall on all Ford Ecoboost Engines with more than 70,000 miles to assess coolant leaks and to replace engine if leak is found.

Check Engine light came on at approx 93,000 miles. Diagnosed as needing tune up. After dealer replaced spark plugs, check engine light came on again. Took it back and they told me coolant was in the #2 cylinder. They replaced spark plug, but couldn't tell me why coolant was in cylinder. Check engine light came on again, and then they told me it would be an $8600 cylinder block assembly replacement. It is available for inspection. Ford dealership confirmed problem. Found out this is a known issue with 2017 Ford Escapes with EcoBoost.

Engine warming light came on, codes P0301 and P0316. Brought the vehicle into a Ford dealership and was told it is coolant leaking into the engine, and has been a very common problem, and even had a Customer Satisfaction program that existed for it that is now expired. (CS21N12). Was told engine needs to be completely replaced at a cost of $9,275.50 (estimate attached). The engine can fail, which is a safety issue to being with. Upon research online, many others have had this issue, insomuch that Ford replaced engines for free through November 2022 under 21N12. I, along with many others, were unaware of this issue until our cars hit 60,000 or more miles. I purchased the car used with 14,000 miles on it, and never received a letter from Ford about this potential issue. This should be a recall. It should not cost me over $9,000 to fix. Ford knows of the issue and refuses to remain responsible for it.

This happened to all of my tires that were not even 3 years old yet. I purchased my used vehicle from Anderson Nissan in Lake Havasu City AZ a year and a half ago. The Scorpion Perilli Tires 235 45/R19 on my vehicle seemed to be like new. Starting in December is when I started to have problems my low tire pressure light came on and I took it to America Tire Company in Cathedral City CA and they put air in the tires told me if i had any issues with the tires to bring it back. I had to return several times 8 times regarding the low tire pressure. There was a small leak between the tire and rim when they submerged the tire in the water and it took me the customer to find the problem. I thought they had fixed the issue. January 2025 came around had issues again then I took it back in they found a nail in it. They put a patch on it. I had to take it back 8 more times after that. Leading up to [XXX] my low tire pressure light came on again pulled in they put air in my tires. Last month in August I had to take it back in for the low tire pressure light which was a Saturday made the appt for Monday and they had to replace my tire due to they could not fix it. It had a small hole next to the patch and had another screw it. When I got home I had taken pictures of all my tires and noticed they had splits in all the grooves all the way around the tire and the middle of the tread of tires. The were manufactured defect tires and I had to take my car back to America Tire Company to have the

We were going down the road and my car started shaking within the engine area, pull over and it felt like my car was going to stall out, but it still ran very roughly. Took it to a service mechanic and they said it was a blown engine, due to coolant getting into engine. A engine light did come on at the time.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cracked cylinder. The contact was informed that the engine needed to be replaced. The vehicle was repaired. In addition, the contact stated that the failure had occurred immediately after a tune-up was performed by the dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 88,199.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 45 MPH with her partner, the check engine warning light illuminated. The contact stated that she and her partner became worried. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the lower engine block, and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 82,038.