TRANSMISSION WENT WITH ONLY 93,000 MILES ON VEHICLE. WHEN DRIVING IT WAS HESITANT TO GO WHEN I WAS STOPPED AT A RED LIGHT. I WAS ALMOST REAR ENDED BECAUSE OF IT. CAR DIDN'T WANT TO GO IN REVERSE. THANKFULLY I WAS ABLE TO MAKE IT TO MECHANIC JUST IN TIME BEFORE CAR WAS TOTALLY OUT OF COMMISSION.
2017 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
RECURRING ISSUE WITH THE SAME IGNITION COIL/SPARK PLUG COMPLEX WHERE THE ENGINE WILL MISFIRE ON A COLD START. I HAVE REPLACED THE IGNITION COIL 3 TIMES AND EACH TIME IT FAILS WITHIN 3 WEEKS. I HAVE HAD THE ENGINE PRESSURE TESTED AND THERE ARE NO ISSUES THAT WOULD CAUSE MISFIRING. THIS APPEARS TO BE AN ELECTRICAL FEEDBACK ISSUE.
NOTICED ONE OF THE TWO SCREWS THAT ATTACHES THE BRAKE FLUID RESERVOIR WAS MISSING. THE OTHER SCREW WAS ABOUT TO FALL OUT AND THE RESERVOIR WAS LEANING SUCH THAT SOME OF THE BRAKE FLUID HAD LEAKED OUT THE CAP. IF THE OTHER SCREW HAD FALLEN OUT THIS COULD PRESENT A VERY HAZARDOUS CONDITION. 2017 FORD ESCAPE, V6 ENGINE WITH 25523 MILES.
THE DOOR PANELS SEPARATE FROM THE DOOR METAL FRAME DUE TO POOR CLIPS OR FASTENERS USED AT TIME OF MANUFACTURE. TWO DOORS ON MY VEHICLE CAN BE IMPOSSIBLE TO OPEN. FORD DEALER INSISTS NO PROBLEM -- I DAMAGED DOORS AND THEREFOR 600$ PER DOOR TO FIX. I GO ON INTERNET AND SEE MANY MANY OTHERS HAVEING EXACT SAME ISSUE. BOTH DOORS STARTED EXHIBITING THIS ON DRIVER SIDE ABOUT A MONTH APART.. IF THE CAR CAUGHT FIRE OR I COULD A DANGEROUS COLLISION WAS IMMINENT WHILE PARKED, I COULD NOT GET OUT IN TIME. ALSO IF AN ACCIDENT OCCURRED, I COULD NOT EXIT IN A TIMELY FASHION
THE RIGHT REAR BRAKE MAKES A CLUNKING NOISE AND ALSO THE LEFT FRONT BRAKE MAKES THE SAME NOISE.WHEN TAKING OFF BY BACKING OUT OR PULLING OUT AND APPLYING THE BRAKES IT MAKES A CLUNKING SOUND
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, WHITE SMOKE BEGAN TO COME OUT THE REAR END OF THE VEHICLE. THERE WERE NO WARNING LIGHTS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PROCEEDED TO DRIVE AT A LOW-SPEED. THE CONTACT STATED THAT APPROXIMATELY 25 MINUTES LATER THE VEHICLE SHUTOFF. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN EXCESS AMOUNT OF OIL IN THE CYLINDERS OF THE VEHICLE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO MIKE NAUGHTON FORD, INC. (150 S HAVANA ST, AURORA, CO 80012; (720) 712-0678) WHO HAD COMPLETED A PREVIOUS RECALL ON THE VEHICLE. THE CONTACT STATED THAT SHORTLY AFTER THE RECALL REPAIR, A WARNING LIGHT INDICATING A MISFIRE HAD ILLUMINATED. THE CONTACT CHANGED THE SPARK PLUGS ON THE VEHICLE CAUSING THE WARNING LIGHT TO NO LONGER BE ILLUMINATED. THE CONTACT STATED THAT APPROXIMATELY 3-4 DAYS LATER WHILE STARTING THE VEHICLE FROM A COLD START, SHE NOTICED THE VEHICLE EMITTING WHITE SMOKE AGAIN. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO INFORMED THE CONTACT THAT OIL HAD GOTTEN INTO THE COOLANT AND IN CYLINDER NUMBER 1 AND NUMBER 2. THE VEHICLE WAS REPAIRED ON 02/12/21 . THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WOULD BE COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.*DT*JB
WHILE DRIVING MY WIFE ATTEMTPTED TO ADJUST THE SEAT JUST A TINY BIT WHEN SHE STARTED OUT , SINCE I HAD DRIVEN IIT PREVIOUSLY, AND SHE HAD ADJUSTED IT BEFORE SHE LEFT BUT AS I SAID SHE NEEDED A SLIGHT ADJUSTMENT FORWARD. WHEN SHE DID THIS THE FORWARD LEVER KEPT GOING AND WOULD NOT STOP CRUSHING HER AGAINST THE STEERING COLUMN AND THE SEAT BELT SQUEEZING HER, TO THE POINT SHE HAD TO DRIVE OFF THE ROAD AND ALL SHE COULD DO WAS GET A TOE ON THE BRAKE BECAUSE OF BEING IN SUCH A COMPRESSED POSITION AND WAS ABLE TO SKID TO A STOP. WHEN SHE GOT HOME AND EXPLAINED IT TO ME I WENT OUT AND TRIED THE FORWARD SEAT BUTTON TWICE AND IT DI THE SAME THING, LOCKED ALL THE WAY FORWARD. I TRIED A FEW MORE TIMES BUT IT DID NOT DO IT.. TOOK IT TO THE FORD DEALER AND THEY SAID THEY CAN'T GET IT TO DO THE SAME THING AND ARE KEPPING IT OVERNIGHT AND WILL TRY IN MORNING, AND IF IT DOESN'T DO IT THERE IS NOTHING THEY CAN DO HE SAID.
CAR STEERING COMPLETELY STOPPED WHILE DRIVING ON HIGHWAY. COULD STILL MOVE. COULD NOT STEER CAR. VERY UNSAFE. CAN CAUSE AN ACCIDENT.
MY VEHICLE BEGAN TELLING ME IT WAS OVERHEATING AS SOON AS I WOULD TURN IT ON IN THE MORNING(12+ HOURS AFTER NOT BEING DRIVEN) AND BEGAN SHAKING. I WOULD TURN OFF/ON THE VEHICLE AND THE ENGINE LIGHT WOULD APPEAR AND DISAPPEAR THROUGHOUT THE DAY BUT DROVE FINE. EVENTUALLY THE ISSUE BEGAN WHEN I WAS PHYSICALLY DRIVING THE VEHICLE, LEADING ME TO PULL OVER IN A NEIGHBORHOOD TO HAVE IT TOWED. FORD DEALERSHIP LOOKED AT MY VEHICLE AND INFORMED ME THAT THE COOLANT HAD LEAKED INTO MY CYLINDER HEADS(1.5L ENGINE). THEY QUOTED ME AN ESTIMATE OF $6K TO REPLACE MY ENTIRE TRANSMISSION. I HAVE NOT YET MADE THE DECISION TO GO AHEAD WITH THE REPAIR AS I AM WEIGHING MY OPTIONS. I HAVE ONLY HAD MY VEHICLE FOR 2.5 YEARS WITH ZERO ISSUES. BOUGHT AT AROUND 40K MILES AND TRANSMISSION WENT OUT AT AROUND 82K.
PAINT PEELING FROM THE WINDSHIELD PILLAR ON THE DRIVER'S SIDE. PAINT PEELED OFF IN A 6" X 1" FLAKE. THIS SEEMS TO BE A VERY COMMON PROBLEM.
ENGINE LIGHT CAME ON. RECEIVED CODE P0302 MISFIRE IN CYLINDER 2. REPLACED PLUGS AND COIL DIDN'T CORRECT PROBLEM. THE NEXT DAY I STARTED THE VEHICLE AND THE TEMPERATURE GAGE WENT STRAIGHT TO THE TOP READING IT WAS RUNNING HOT. CALLED A TOW TRUCK FIRST THING MONDAY MORNING AND DIDN'T DRIVE THE VEHICLE AGAIN. HAS 50,200 MILES ON IT. FORD DEALER SAID THEY WOULD LOOK AT IT BUT I HAVE TO GET IT TO THEM. SEEMS TO BE A KNOWN PROBLEM WITH THE VEHICLE. I HAVE HAD THE VEHICLE SINCE JULY OF 2019. I FEEL LIKE FORD SHOULD GET IT TOGETHER AND ACTUALLY FIX THE PROBLEM AND NOT PUT BANDAID ON IT.
PAINT ON DRIVERS SIDE WINDSHIELD FRAME FLAKED OFF IN A 6"X1" CHUNK. THIS 2017 FORD ESCAPE SE HAS 31,000 MILES ON IT AND IS ALWAYS GARAGED. NO HAIL OR HEAVY RAIN PRIOR TO THE FLAKING. MANY COMPLAINTS ON THE INTERNET FOR THE EXACT SAME THING.
MY VEHICLE IS 3 YEARS OLD. INSTRUMENT CLUSTER DIED OR JUST STOPPED RANDOMLY WORKING. FORD WON'T DO ANYTHING ABOUT IT EVEN THOUGH THIS IS A MANUFACTURER ISSUE.
I PURCHASED A 2017 FORD ESCAPE 4 MONTHS AGO. MONDAY MY TRANSMISSION WENT OUT. WITH LESS THAN 100,000 MILES ON IT. I WAS STOPPED WHEN THE CAR JERKED, I TRIED PRESSING THE GAS AND IT WOULDN'T GO JUST THE ENGINE REVIVED, IT FINALLY JUMPED INTO GEAR AND I WAS ABLE TO GET HOME. I TOOK IT TO THE FORD DEALERSHIP THE NEXT DAY AND GOT A RECALL FIXED FOR THE POWERTRAIN CONTROL MODULE, HOPING THAT WOULD HELP THE ISSUE, ONLY TO GET A CALL SAYING I NEED A NEW TRANSMISSION.
2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO COOLANT INTRUSION SAFETY RECALL. *LD THE CONSUMER STATED AFTER THE RECALL REPAIR WAS COMPLETED THE FAILURE COOLANT INTRUSION OCCURRED. THE DEALER ADVISED THE ENGINE NEEDED TO BE REPLEASED. THE MANUFACTURER DID OFFER SOME ASSISTANCE. *JS
BOUGHT CAR IN DECEMBER 2019. IN APRIL 2019, ENGINE LIGHT CAME ON, AND CAR WAS RUNNING ROUGH. TOOK TO DEALERSHIP WITH 35,000 MILES, AND WAS ADVISED COOLANT WAS LEAKING INTO CYLINDER 3 AND 4. FORD REPLACED ENGINE UNDER WARRANTY. DECEMBER 2020, WAS DRIVING TO WORK AND ENGINE LIGHT CAME ON. ENGINE WAS RUNNING ROUGH, AND CAR WOULD PERIODICALLY JERK/LOSE POWER ON THE HIGHWAY. TOOK TO DEALERSHIP WITH 62,000 MILES, AND WAS ADVISED COOLANT WAS LEAKING INTO CYLINDER 1. SERVICE REPRESENTATIVE SAID ENGINE WOULD HAVE TO BE REPLACED, BUT IS NOT COVERED UNDER WARRANTY. THE FIRST ENGINE WAS REPLACED AT 35000 MILES, AND THE SECOND REPLACMENT IS NEEDED AT 62000 MILES, LESS THAN 30000 MILE DIFFERENCE
AFTER TURNING THE CAR OFF I COULD HEAR COOLANT RUNNING THROUGH THE ENGINE. TODAY I STARTED THE CAR TO LET IT WARM UP, WENT OUT TO GO TO WORK AND THE CAR WAS OFF. THE DASHBOARD WAS SAYING THAT THE CAR WAS OVER HEATING, CALLED AND HAD IT TOWED TO GARAGE AND THEY SAID IT NEEDS A NEW ENGINE WILL FORD COVER EXPENSES
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT UPON TAKING THE VEHICLE TO BONDY'S FORD LINCOLN (3615 ROSS CLARK CIR, DOTHAN, AL 36303) FOR AN OIL CHANGE, HE WAS INFORMED THAT THE LUG NUTS ON THE FOUR WHEELS NEEDED TO BE REPLACED DUE TO SWELLING. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPLACEMENT AND THE LUG NUTS WERE REPLACED WITHOUT APPROVAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT THEN RECEIVED AN EMAIL WHICH STATED THAT THE MANUFACTURER WAS UNABLE TO REIMBURSE FOR THE COST OF THE LUG NUTS DUE TO WEAR AND TEAR. THE CONTACT STATED THAT THE MANUFACTURER WAS AWARE OF THE DEFECTIVE LUG NUTS AND THAT A RECALL SHOULD HAVE BEEN PLACED ON THE LUG NUTS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
THE VEHICLE WAS IN THE DRIVEWAY AND STARTED ROUGH. THE CODE FROM THE CHECK ENGINE LIGHT INDICATED A CYLINDER MISFIRE. AFTER FIXING THE ISSUE, THE VEHICLE WAS DRIVEN TO WORK. ON THE WAY HOME FROM WORK, THE VEHICLE RAN ROUGH AND THERE WAS A SIGNIFICANT LOSS OF POWER AND ROUGH IDLE. FOLLOWING THIS, THE ENGINE OVERHEATING INDICATOR CAME ON. THERE WAS NO COOLANT IN THE RESERVOIR, AND NO SIGNS OF LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A FORD GARAGE WHERE IT WAS DETERMINED THE VEHICLE NEEDS THE LONG BLOCK ENGINE REPLACED.
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS A MISFIRE IN THE ENGINE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE COOLANT LEVEL WAS LOW AND THAT COOLANT HAD ENTERED INTO THE ENGINE. THE VEHICLE WAS TAKEN TO MULLAHEY FORD (330 TRAFFIC WAY, ARROYO GRANDE, CA 93420, (805) 481-3673) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 61,042.
WHEN I PRESS DOWN ON THE BRAKES IT MAKES IT KIND OF LIKE AN AIR SOUND OR SQUEAKING SOUND I HAVE TAKEN IT TO A REPAIR SHOP THREE TIMES TO HAVE IT REPAIRED. THE LAST TIME I TOOK A DARE THEY AGREED ALL THE FITTINGS AND JOINTS AND STUFF LIKE THAT. I WAS DRIVING TO GEORGIA JUST LAST WEEK AND A TRAFFIC HOLLOW TO THE TOP AND I HAD TO PRESS DOWN HARD ON THE BRAKE IT MADE A REALLY LOUD SUCTION OR SQUEAKING SOUND I'M WONDERING IF THERE IS A RECALL FOR THESE BRAKES. SQUEAKING SOUND MAYBE I'VE HEARD ONE EITHER YOU PRESS DOWN REALLY HARD ON THE BRAKE OR WHEN YOU HAVE TO PRESS THE BRAKE ALL OF A SUDDEN
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT A TRANSMISSION FLUSH WAS PERFORMED DURING A REGULAR MAINTENANCE REPAIR HOWEVER, THE FOLLOWING DAY THE VEHICLE FAILED TO SHIFT INTO REVERSE. AFTER SEVERAL ATTEMPTS THE VEHICLE SHIFTED INTO REVERSE. WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE REVVED UP HOWEVER, THE VEHICLE FAILED TO MOVE FORWARD. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE LUNGED FORWARD. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 268-7500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT DECLINED TO PAY TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED FOR FINANCIAL ASSISTANCE WHICH WAS LATER DENIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,500.*DT *TR
TONIGHT, 11/16/2020, MY ESCAPE STARTED TO IDLE ROUGHLY. THE TACHOMETER WOULD GO UP AND DOWN BY AT LEAST 500 RPM WITHOUT ANY INPUT FROM ME. THE LIGHTS WOULD FLICKER. THE DASHCAM I HAVE MOUNTED TURNED OFF. I TRIED MAKING IT HOME AND IT JUST DIED. LOST ALL LIGHTS. I SHIFTED TO NEUTRAL AND COASTED TO THE LEFT TURN LANE. WHILE DOING THIS, THE AUTO START SYSTEM TRIED TO RESTART THE CAR, EVEN THOUGH IT HAD BEEN PREVIOUSLY DISABLED. I TRIED TO START THE CAR MANUALLY, ABOUT FIVE OR SIX TIMES. IT FINALLY STARTED AND I WAS ABLE TO MAKE IT HOME. I TURNED OFF THE HVAC AUTO FEATURE, MY DASHCAM AND RADIO IN CASE IT WAS A VOLTAGE ISSUE. JUST ONE MORE ISSUE WITH THIS VEHICLE. THE ELECTRONIC PACKAGE IS FINICKY AND HORRIBLE. IT HAS A MIND OF IT'S OWN. I HAVE ALSO HAD THE DEALER DO THE SERVICE BULLETIN ON THE [XXX] SYSTEM. IT STILL ACTS UP OCCASIONALLY LEAVING ME DEAD IN THE WATER UNTIL I CAN SHIFT TO PARK AND MANUALLY RESTART IT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
SIMILAR TO OTHER COMPLAINTS VIA THE SITE. I EXPERIENCED A FLAT TIRE AND WAS UNABLE TO CHANGE IT MYSELF DUE TO THE FACTORY PROVIDED LUG WRENCH UNABLE TO SECURING FASTEN TO THE LUG NUTS. IN MY CONVERSATIONS WITH THE TOW DRIVER AND TIRE STORE, IT IS A WELL KNOWN ISSUE LUG NUT COVERS PREVENT THE LUG WRENCH FROM WORKING PROPERLY. AFTER CONTACTING MY LOCAL FORD DEALERSHIP, THEY INFORMED ME I COULD BUY A "KIT" TO RESOLVE. I ALSO CONTACT FORD CUSTOMER RELATIONS TO REQUEST REIMBURSEMENT FOR THE TOWING CHARGES AND HAVE THE "KIT" INSTALLED AT NO EXPENSE TO ME. FORD ATTRIBUTES THIS ISSUE TO SWOLLEN LUG NUTS AND CONSIDERS THE ISSUE A MAINTENANCE PROBLEM SINCE MY VEHICLE'S WARRANTY IS EXPIRED, I WOULD NOT BE REIMBURSED FOR THE TOWING AND I WOULD HAVE TO PAY FOR THE "KIT" INSTALLATION MYSELF. IT BEARS TO NOTE, I DISCOVERED THE FLAT TIRE IN MY GARAGE AFTER IT SITTING OVERNIGHT. SO I DO NOT SEE HOW THE LUG NUTS WERE SUBJECT TO SWELLING SINCE THE CAR HAD NOT BEEN DRIVEN FOR SEVERAL HOURS.
I WAS DRIVING HOME FROM WORK WHEN THE CHECK ENGINE LIGHT CAME ON A CITY STREET. I TOOK THE VEHICLE TO A PARTS STORE TO CHECK THE CODE. THEY TOLD ME THAT IT WAS AN ENGINE MISFIRE AND THAT I NEEDED REPLACE A SPARK PLUG. BEFORE I WAS ABLE TO GET TO A MECHANIC , I WAS DRIVING ON A CITY STREET AND MY ENGINE WARNING LIGHT CAME ON AND SAID TO PULL OVER IMMEDIATELY DUE TO OVERHEATING. UPON INITIAL INSPECTION I FOUND THAT MY COOLANT RESERVOIR WAS COMPLETELY EMPTY WITH NO VISIBLE LEAKS. I FILLED THE RESERVOIR WITH A GALLON OF COOLANT AND WAS ABLE TO GET TO A MECHANIC, WHO TOLD ME I HAD A BLOWN HEAD GASKET, WHICH WAS NOT NORMAL WITH MY VEHICLE ONLY BEING AT 60,000 MILES. I THEN TOOK THE VEHICLE TO A FORD DEALERSHIP WHO INFORMED ME THAT I NEEDED A NEW ENGINE DUE TO A COOLANT LEAK INTO THE ENGINE. I HAD TO PAY $7,000 OUT OF POCKET AND HAD TO WAIT OVER A MONTH BEFORE I GOT MY VEHICLE BACK.
PAINT PEELING OFF . 2017 WITH 27.000 MILES. BOUGHT IN 2016 IN NOVBEMER. THREE YEAR WARRENTY JUST EXSPIRED. THIS IS A MANIFACTOR ISSUE.FORD DOESN'T WANT TO PAY FULL PRICE.
CAR LOST POWER WHILE DRIVING. NO WARNING LIGHTS. NO PROBLEMS PRIOR TO THIS. HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY CHECKED IT OUT AND SAID IT NEEDS A NEW TRANSMISSION. $6400. CAR IS FOUR YEARS OLD WITH 67,000 MILES ON IT. POWER TRAIN WARRANTY ONLY LASTED UNTIL 60,000 MILES.
FRONT SUSPENSION HAD TO BE REPLACED PAINT PEELING OFF BODY COMPUTER RECALLS CAR MOVING
PAINT IS DELAMINATING ON WINDSHIELD PILLAR. PEELING OFF IN SHEETS. NO BODY WORK OR WINDSHIELD REPLACEMENT HAS BEEN DONE. THIS IS A PROBLEM WITH THE FACTORY PAINT.
VEHICLE KEEPS OVERHEATING. WE CONTINUE TO ADD COOLANT. WE'RE ABLE TO ONLY DRIVE A SHORT DISTANCE AT APPROXIMATELY 20 TO 30 MPH AND THE VEHICLE WARNING LIGHTS COME ON AND THE VEHICLE BEGINS TO OVERHEAT AGAIN
ON 10/27/20, I WAS DRIVING MY 2017 FORD ESCAPE ON THE FREEWAY, WHEN I HEARD WHAT SOUNDED TO ME LIKE A SHOTGUN BLAST. GLASS STARTED RAINING DOWN ON ME AND I LOOKED UP AND FIND MY SUNROOF HAD "EXPLODED". FORTUNATELY, NO GLASS LANDED IN MY EYE OR CUT ME BAD, AND I WAS ABLE TO SLOW DOWN AND EXIT THE FREEWAY SAFELY WITHOUT CAUSING AN ACCIDENT. THIS IS A MAJOR SAFETY ISSUE AND IS A KNOWN PROBLEM WITH FORDS.
I'M GETTING A GAS SMELL IN MY VEHICLE IT GETTING STRONGER WHEN I TURN ON MY HEATER OR DEFROSTER .WHEN I SHUT MY CAR OFF THERES STILL A GAS SMELL PURCHASED THE CAR IN THE SUMMER SO THERE WAS NO NEED FOR THE HEATER OR DEFROSTER ONCE I STARTED NOTICED IT WHEN COOLER WEATHER STARTED
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE JERKED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN (8540 TYLER BLVD, MENTOR, OH 44060) WHERE THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING LIGHT NEEDED TO BE ILLUMINATED BEFORE ANY REPAIRS WERE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT HE PERSONALLY REPLACED THE FRONT CYLINDER IGNITION COIL AND SPARK PLUGS HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AT START-UP. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DISCOVERED THAT COOLANT HAD LEAKED INTO CYLINDER NUMBER 4. THE MECHANIC RECOMMENDED THAT THE SHORT BLOCK BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS THEN TRANSFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
I BOUGHT THIS CAR 1 YEAR AGO WITH 52K MILES ON IT. LAST MONTH THE CHECK ENGINE LIGHT STARTED BLINKING AT 62K MILES. MECHANIC DIAGNOSED IT AS CODE P0302, PISTON #2 COMPRESSION AT 90 PSI, ALL OTHERS PERFORMING AT 190 PSI. HE CONTACTED FORD WHO INFORMED HIM OF TSB PERTAINING TO ENGINE FAILURE. THE LIST OF PARTS REQUIRED FOR REPAIR IS 6 PAGES LONG AND MOST PARTS ARE ON BACK ORDER. I CONTACTED FORD TO REQUEST REIMBURSEMENT FOR WHAT THEY KNOW IS EITHER A FAULTY ENGINE DESIGN OR FAULTY MANUFACTURING BUT THEY REFUSED TO HELP. THEY DID OFFER TO SELL ME AN EXTENDED SERVICE WARRANTY WHICH WOULD NOT COVER THIS REPAIR. THIS IS UNACCEPTABLE. FORD NEEDS TO BE HELD ACCOUNTABLE FOR SELLING WHAT THEY KNOW TO BE A TICKING TIME BOMB.
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
FORD 2.0L ECOBOOST ENGINE HAS A KNOWN MANUFACTURER DEFECT OF A CYLINDER CRACKING AND COOLANT LEAKING IN. OVER 125 COMPLAINTS ABOUT THIS SAME ISSUE ON CARCOMPLAINTS.COM. THIS ISSUE IS ACKNOWLEDGED BY FORD UNDER TSB 19-2028 BUT FORD DOES NOT ASSIST THE CAR OWNERS IN REPLACING THE ENGINE. THIS ENGINE CRACK OCCURS WITH VERY LOW MILEAGE (50K-60K MILES) WHICH IS HIGHLY UNUSUAL. THIS HAPPENED TO MY VEHICULE AT A STATIONARY STATE. STARTED UP THE ENGINE, GOT A CHECK ENGINE LIGHT, TOOK IT TO THE DEALER AND THEY SAID I NEEDED TO CHANGE THE ENGINE AND PAY OUT OF POCKET OVER $7,000.00.
I BOUGHT THIS VEHICLE IN AUGUST WITH 113,000 MILES ON IT, AND THE DAY AFTER I PICKED IT UP, THE CHECK ENGINE LIGHT CAME ON. AFTER TWO TRIPS TO A FORD DEALER FOR SERVICE OF NEW SPARK PLUGS AND 2 NEW IGNITION COILS TO REMEDY THE PROBLEM, THE CHECK ENGINE LIGHT WAS STILL ON. AFTER DOING AN OVERNIGHT PRESSURE TEST, THEY DISCOVERED COOLANT LEAKING INTO THE CYLINDER WALLS OF THE ENGINE AND THE ENGINE WILL NOW NEED REPLACED! APPARENTLY THIS IS A COMMON PROBLEM WITH FORD ENGINES AND IT NEEDS TO BE RECALLED LIKE THEY HAVE DONE TO OTHERS, BEFORE IT CAUSES A SERIOUS ACCIDENT WHEN IT FREEZES UP!
MY SON WAS INVOLVED IN A SERIOUS ACCIDENT. HE HIT A STONE WALL APPROXIMATELY FIVE FOOT TALL AT 30-40MPH. THE ONLY AIR BAG THAT WENT OFF WAS THE STEERING WHEEL. HIS VEHICLE HIT THE WALL IN THE SAME APPROXIMATE SPOT THAT THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY TEST (CENT1622) HIT THE TEST WALL. IN THEIR TEST THE SIDE AIR BAG CURTAINS WENT OFF. IN MY SONS ACCIDENT PER THE VIDEOS, RELATED SPEED AND LOCATION OF IMPACT. THE AIR BAG CURTAINS SHOULD HAVE GONE OFF WHICH WOULD HAVE SAVED HIM FROM A LIFETIME DISABILITY. BECAUSE OF THE LIMITED SPACE I CAN NOT LOAD MORE PICTURES OR VIDEOS OF THE TEST VEHICLES. THIS IS ONE LINK TO A TEST CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=NZ_RHEJN3US
MY CAR RUNNING NORMAL UP TO YESTERDAY, I WENT TO WHOLE FOODS AND WHEN I WAS GOING TO TURN IT ON THE CAR COMPLETELY OUT OF POWER (BATTERY) I WENT TO AUTOZONE AND THE BATTERY AND ALTERNATOR ARE GOOD. TODAY I WENT TO BOUNTIFUL AND AGAIN AFTER BEING RUNNING GOOD THE CAR DIDN'T START, I TOOK THE CAR WITH A TOW TRUCK TO A MECHANIC SHOP AND THE MECHANIC CHECK IT AND THE MECHANIC SAID THAT I DIDN'T FIND ANY PROBLEMS.
MY TRUCK GOT HOT AND HAD WATER AND NOW THEY TELL ME THAT THE WATER IS PASSING TO THE ENGINE PISTONS AND IT ONLY HAS 72 THOUSAND MILES AND I HAVE LOOKED ON THE INTERNET FOR ARTICLES THAT SAY THEY ARE FORD ENGINE FAILURES
2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INSTRUMENT PANEL. CONSUMER STATED THAT WHEN THE LIGHTS ON THE INSTRUMENT PANEL ARE ILLUMINATED THEY ARE A DISTRACTION. *LD THE CONSUMER STATED THE EMERGENCY BRAKE AND 4X4 DISENGAGED WERE ILLUMINATED. THE CONSUMER WAS UNABLE TO LOCATE A DEALER THAT COULD INVESTIGATE THE ISSUE. *JS
APROXIMATLY 3 WEEKS AGO A WARNING SIGNAL CAME UP SHOWING THAT I NEEDED TO GET TO A SAFE AREA AND STOP THE ENGINE, IT SHOWED THE TEMP WAS ALL THE WAY UP TO HOT. I LET IT SIT FOR ABOUT 3 HOURS AND THEN ADDED SOME WATER IN THE RESOVOIR AND IT RAN OK FOR ABOUT 10 DAYS AND THEN IT DID IT AGAIN, SAME THING NO WATER IN RESOVOIR. I TOOK IT TO A GARAGE AND THEY COULD NOT FIND A LEAK, BUT THE MECHANIC THERE WAS DEFINITLY A LEAK. THEN I HAD SOMEONE ELSE CHECK IT AND HE THOUGHT IT WAS A CRACKED HEAD GASKET. HE THEN WENT ONLINE AND FOUND OUT THERE IS ISSUES WITH THIS YEAR AND MAKE AND MODEL WITH IT OVERHEATING. I AM STILL HAVING ISSUES WITH IT GETTING HOT, I KEEP A GALLON JUG OF WATER IN CAR AT ALL TIMES.
AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INTO VALVE COVERS. AS OF TODAY OCT. 3, 2020 FOR THE LAST 2 WEEKS POWERTRAIN AWD MALFUNCTION COULD NOT GET AN APPT AT FORD UNTIL OCT 6. LAST SAT ENGINE FAILURE NO RADIATOR FLUID. THERE IS MAJOR MALFUNCTIONING OF THIS CAR DUE TO HURRICANE SALLY WE LOST A BRIDGE HERE I NOW HAVE TO DRIVE I10 IN MAJOR TRAFFIC AND I AM AFRAID FOR MY SAFETY
LIFT GATE KEEPS OPENING. IT IS CLOSED BUT SHOWS OPEN AND OPENS WHEN DRIVING. IN MOTION SITTING STILL. NONSTOP. EVERY SINCE PURCHASE.
REAR BRAKE ROTORS ARE RUSTED AND HAVE DEEP GROOVES WITH OBVIOUS BRAKE PAD WEAR TO THE POINT OF BEING UNSAFE. THIS VEHICLE IS UNDER WARRANTY AND HAS BEEN TO THE DEALERSHIP FOR THIS ISSUE ONLY TO BE TOLD THIS IS NORMAL. HAVE BEEN TOLD BY THE DEALERSHIP EMPLOYEE THIS IS A KNOWN PROBLEM WITH THIS MODEL DATING BACK TO 2013 AND THE MANUFACTURER WILL NOT ADDRESS THE DEFECT. I HAD THIS PROBLEM WITH MY PREVIOUS 2014 EXACT MODEL AND HAD TO REPLACE THE REAR BRAKES AT MY EXSPENCE EVEN THOUGH IT TO WAS UNDER FACTORY WARRANTY.
THE BACKUP CAMERA WILL OCCASIONALLY GO DARK OR BLACK AND WHITE. I HAVE TRIED TO REPLICATE THE ISSUE. HOWEVER, IT HAPPENS RANDOMLY. IT IS CLEAN AND FREE OF WATER AND DIRT
FRONT PASSENGER SEATBELT DOES NOT HOLD PERSON BACK WHEN BREAKS ARE FIRMLY PRESSED. PASSENGER CONTINUES TO GO FORWARD AND SEATBELT DOES NOTHING TO HOLD PASSENGER BACK, IF I WERE IN A CRASH MY PASSENGER WOULD GO RIGHT THROUGH THE WINDOW. THE LAP BELT DOES STAY IN PLACE, HOWEVER THE BELT THAT GOES FROM ACROSS THE CHEST TO SHOULDER DOES NOT TIGHTEN TO HOLD MY PASSENGER SECURE.
WHILE DRIVING MY 2017 FORD ESCAPE ON A TOWN STREET AT A RATE OF 35 MPH MY TRANSMISSION BEGAN SLIPPING. A WARNING LIGHT CAME ON STATING ALERT TRANSMISSION FAULT SERVICE NOW. I TOOK IT TO A MECHANIC IMMEDIATELY AND WAS TOLD THAT MY TRANSMISSION HAS FAILED AND I WILL NEED TO HAVE A NEW ONE AT A COST BETWEEN $4000 TO $5000. MY VEHICLE HAS $92,000.00 MILES. FORD IS UNWILLING TO HELP WITH THE COST OF THIS REPAIR. I TALKED WITH A CHRIS AVERY ([email protected]) HE SAID THERE IS NOT A RECALL ON THEIR TRANSMISSIONS. HOW DOES A THREE YEAR OLD VEHICLE HAVE A TRANSMISSION GO OUT?
ENGINE HAD COOLANT LEAK INTO THE CYLINDERS. HAD TO HAVE NEW SHORT BLOCK INSTALLED. CAR IS STILL IN THE FORD DEALER SERVICE DEPARTMENT. OVERHEATING ISSUES STILL OCCURRING. CAR HAS BEEN AT FORD DEALER FOR 5 WEEKS. CAR IS NOT SAFE TO DRIVE. OVERHEAT WARNING GOES OFF YOU HAVE TO PULL OVER FAST THEN ENGINE IS AT REDUCED POWER. FORD NEEDS TO RECALL THIS 1.5 ENGINE
I HAD A CHECK ENGINE LIGHT WHILE DRIVING AND ENGINE MISS FIRING. THE CAR IS OUT OF WARRANTY WITH 57K MILES. I TOOK IT TO FLAMMER FORD IN SPRING HILL FL. TO DIAGNOSE THE PROBLEM. I WAS TOLD THAT THERE WAS AN OIL LEAK FROM THE TURBO THAT GOT INTO THE HARNESS. THE REPAIR COST WOULD BE $2,700 AND THE HARNESS WAS ON BACK ORDER AND IT WOULD TAKE ABOUT 1 MONTH TO OBTAIN THE PART AND REPAIR. FOR A SIMPLE $30 PART (THE TURBO SENSOR), THE REPAIR COST IS $2,700.00 AND OUT OF SERVICE FOR 1 MONTH! WHY IS THIS PART BACKORDERED? I BELIEVE THIS IS A COMMON AND KNOWN FAILURE BY FORD. THIS CAR NEEDS TO BE RECALLED AND THE TURBO SENSOR PART REPLACED. I NEED TO BE COMPENSATED FOR THE WHOLE REPAIR BILL DUE TO THE DEFECTIVE PART.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Ford Escape → · Every Escape year → · How the figures are calculated →