2017 Ford Escape complaints

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the check engine warning light illuminated. The contact was able to continue to drive the vehicle. The contact stated that the failure recurred intermittently. The vehicle was taken the local Pep Boys where it was diagnosed that the crankcase pressure sensor had failed. The dealer was notified of the failure and informed the contact that she would be responsible for the cost of the repair as the VIN was not included in an unknown Technical Service Bulletin. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

The check engine light came on. I was told by my regular repair shop that there was a bulletin from Ford and I had to have it fixed by a dealer’s service department. I was then made aware by the Ford dealer’s service department that coolant had leaked into the engine and destroyed it leading to the engine needing to be replaced. My car is 5 years old with 79,000 miles. This is unacceptable. Initially the dealer told me I would have to pay $8600 to have my car fixed. I still owe $7500 on the car. Ultimately, Ford agreed to part of the cost but I am still out of $3300 for the repair and this should not have happened.

Rear window cracked into a spiderweb. Broken glass could have caused drivers behind to have issues with flat tires. The vehicle was not hit.

We discovered that our 2017 Ford Escape was leaking coolant onto our garage floor. The vehicle was taken to a Ford dealership for repair. It turned out that our water pump assembly was defective and required replacement at only 30,251 miles. Our trusted local Mechanic revealed to us that this is a common problem. Our Ecoboost engine could have overheated, and no warning lamps were present. A water pump failing at just over 30,200 miles is unreasonable, and I just feel that the Federal Government should force Ford to issue a Recall on their faulty water pumps.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated to start with no warning lights illuminated. The contact stated that the vehicle eventually started with the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with a spark plug failure and the check engine light was turned off. The dealer informed her to drive the vehicle and if the warning light illuminated again to bring the vehicle back to the dealer. The check engine warning light illuminated and the vehicle was taken back to the dealer. The contact stated that she was driving and the coolant light illuminated. The contact stopped and turned off the vehicle. The contact stated that coolant was added to the vehicle. The contact stated that the vehicle was diagnosed with coolant leaking into the piston. The contact stated that the manufacturer was notified of the failure and referred the contact to NHTSA for assistance. A case was not opened with the manufacturer. The approximate failure mileage was 70,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was coolant leaking into the engine, causing a cylinder misfire. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 88,000.

The contact owns a 2017 Ford Escape. The contact stated that after purchasing the vehicle and while driving 50 MPH, the check engine warning light illuminated. The contact stated that the failure occurred intermittently. The vehicle was taken back to the used car dealer several times however, the used car dealer informed the contact that they could not duplicate the failure. The vehicle was then taken to an authorized dealer where it was diagnosed that the engine needed to be repaired due to coolant leaking into the cylinder. The vehicle was not repaired. The contact referenced TSB Number: 22-2134. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.

While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.

Auto stop/start feature is defective. Engine will turn off when stopping at a traffic light etc.., then engine will not restart. A dashboard message come up saying to shift into park and manually restart the engine. While this is an intermittent occurance it is dangerous in busy intersections. Full transmisision failure at 74,000 miles. The vehicle would not accelerate correctly and gear shifting was very loud and rough. On the way to taking the car into the dealer for service dashboard message"transmission fault service now" came up.

Torque converter failed at about 70,000. Ford denies a known issue and will only pay for 2/3 of the repair bill. Uploading two phots with the first photo of the torque converter with a blue high heat burn mark in the top left and the second photo is the grinding teeth or gears on the torque convertor pump.

Transmission failure on 2017 ford escape with less than 100k miles. transmission filed doing highway speed of 55mph. This particular year and model are a problem and has been reported by other vehicles owners. I've only owned this vehicle for 6montths and my vehicles only has 68k miles. there was absolutely no warning lamps or messages prior to or at the time of failure of the transmission.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The contact then took the vehicle to an independent mechanic where a diagnostic test discovered that the spark plugs and coils needed to be replaced. The mechanic linked the failure to a service bulletin discovered on the Ford website and repaired the vehicle according to the service bulletin. Despite the repair, the contact stated that the failure returned a few days later. The vehicle was returned to the mechanic where a second diagnostic test discovered that the coolant reservoir was empty and leaking into cylinder #2. The contact was then informed that the engine block was damaged. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The manufacturer then referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 108,000.

On 31-October-2021, I was driving my 2017 Ford Escape SE 1.5l turbo (87,094 miles) on the highway, just prior to my exit ramp, I noticed a slight shudder in the power train. After exiting and arriving to the stop light, all seemed normal... until I took my foot off the brake and pressed on the accelerator.... Nothing. Like I was in neutral... I put my hazard lights on and turned the car off. After 4 or 5 minutes, I started the car, put it into Drive and slowly accelerated. I was able to drive about .5 miles where it slipped out of gear again. I safely coasted into a parking lot and turned off the car. After 5-10 minutes, I started the car, put it in Drive, and was able to reach my intended destination less than .5 miles away. From there, I had the vehicle towed to the dealership where I purchased it. The dealership where I had every manufacturer recommended service complete. I was told the transmission was bad. The options I was given was a rebuilt trans $5700 or a used transmission $5300. I opted to have it rebuilt by a 3rd party for $3100. On 28-March-2022, (90,991 miles) I was driving, approximately 45 MPH, when the car became abruptly sluggish. Then I noticed in my rearview mirror that a massive plume of white smoke was coming from my exhaust. At that point, the cabin began to fill with smoke and the engine light, oil light, and alert screen became alive. I immediately pulled over and exited the vehicle. I had the car towed to the closest shop. There they found a hole in

Engine ran rough on a number of occasions. Repaired once. Sometime later failed completely. When running rough in traffic it created uncomfortable issues with rough acceleration. Independent service center stated there was a Ford bulletin saying only fix was replacing engine. Confirmed by Ford dealer. Check engine light did come on.

While driving at about 45 mph my car started decelerating while still having the gas pedal depressed and the RPMs shot up. I could no longer accelerate and had to coast off the main road, thankfully not getting hit. Had it towed to a Ford dealership and the transmission is a complete loss. Only have 69, 330 miles on it.

The contact owns a 2017 Ford Escape. The contact stated while reversing, the rearview camera image was blurry with a warning message indicating that the rearview camera was not functioning properly. The contact stated that the failure was intermittent. The dealer was notified of the failure and informed the contact that there was no open recall associated to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

The throttle body stopped working with no previous warning or indication. The vehicle has been inspected. The light appeared and issued a failure/problem at the onset of the part not working. The car was not able to accelerate beyond 10mph.

Tork Converter Failure, 3/13/2022.No Warning. Car stopped moving. No check engine light.No noise or symptoms before hand. Tork Converter failed. Boiled transmission fluid and ruined transmission.Daughter was driving and the car just stopped and would not move. If this had happened on a busy highway she could have been killed. If this had happened with someone behind her she would have been killed. Car was inspected by Sunbelt Ford in Americus, Ga. Confirming Tork Converter failure and $6190.00 repair charge with 6-8 week timeframe. Ford knows of this issue and no recalls. THIS SHOULD BE RECALLED!

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to overheat. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local dealer and diagnosed with an engine coolant failure. The vehicle was not repaired. The manufacturer was notified and provided contact with a long block service replacement kit. The approximate failure mileage was 115,000.

My 2017 Ford Escape’s check engine light turned on 02/24/2022. The next day I fueled up the vehicle and when I attempted to start vehicle it misfired and I had to try starting it multiple times. I went to Auto zone to have the light read and was told error code P1450 was the reason for issues. I made an appointment with the Ford Delear I purchased the vehicle from. The delear explained that the SUV’s purge Cannister Valve was bad and that is why my engine was Misfiring after fueling up. I was told the part would be here within 2 days. After about 4 days I was told no eta on parts and that the issue was with transportation on part but that it will be here soon. I called a different Ford delearship in town and when they looked up my vin the explained that the part was recalled by Ford as it was faulty and they didn’t know when it would be fixed. I then attempted to take my car to a different mechanic shop and had them look at the aftermarket supply for the part and we were advised that Ford Motor Company has a nationwide shortage on this part and has a demand/priority with aftermarket manufacturers to suppply Ford’s needs first and that no clue as to when this would happen as this is affecting all escape owners with this part issue. We also learned from inquiring with aftermarket part manufacturing that in just in the Northeast part of our state there are over 1100 Ford escapes waiting for the same part as well and that the shortage just happened recently as many Ford escapes r

At 19,500 miles, we stopped at a rest stop. Turned car back on 5 mins later, pulled out into traffic and the car would no longer go above 10-15 miles per hour. RPMs would shoot up, but car wouldn't go accelerate. Appeared to be "limp mode." Could still go into reverse. No warning lights on at this time. Stopped, turned car off and back on after a few minutes. No change. Eventually tried 'sport' mode just to see. At this point the car recognized an error, warnings came up and read "service transmission now." Towed car, mechanic read out error code P0984. Tech replaced valve body, filled transmission, and reset computer. At 21,250 miles, while in large amount of stop and go traffic between 45-10 MPH in left lane of interstate, car without warning again suddenly lost power and wouldn't go above 10-15 MPH and RPMs would shoot up with no acceleration. This time warning lights immediately lit up with "service transmission now" again. Had to maneuver across three lanes of traffic to pull over. Tried turning car on and back off several times. Could reverse, but could never get above 15 MPH. Towed car home. Three days later, go to drive car to mechanic and suddenly it was working normal again, no warning lights. Went to mechanic anyway, again read out P0984 error code. Mechanic did entire transmission replacement, stating he's seen this before and entire transmission replacement was only way to fix and guarantee this would stop happening. Completed work. Sold car at 23,000 miles.

Coolant runs into cylinder blocks, engine overheats and left stranded.

Warning lamp came on, I repaired. A month later warning light again. Repaired again. Warning light back on a week later. I called Ford company to let them know what happened to their engine. They told me to get this checked out at their automotive company and I did. The result was I needed a new engine due to coolant leaking into cylinder 2. My life and others were a danger any time I was driving the vehicle due to fire hazard while driving. Yes it has been inspected

Check engine light turned on at 65,000 miles, with no other engine symptoms. Brought to Ford dealership for maintenance, told there is a design flaw with the engine that caused gasket head to go bad, now need a brand new engine, unable to drive until then due to possible engine fire. Ford refusing to pay entire repair bill, and has not acknowledged the existence of this problem in other vehicles.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Upon inspection, the contact noticed that the coolant level was low. The vehicle was taken to the dealer and diagnosed with coolant intrusion into the cylinder wall, causing engine failure. The dealer replaced the engine. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to TSB Number: 20-21000 (Engine and Engine Cooling). The failure mileage was approximately 36,000.

The main issue with the engine is the check engine light comes on prematurely, the coolant leaks into the cylinders, and the engine lacks power. My vehicle is having a cylinder 2 and 4 misfire. Coolant leaks are a big problem! Not only does the leak have to be repaired, but the cylinders also have to be replaced or repaired. my vehicle is a newer ford with vary low mile and has been well managed and taken care of with oil changes and yearly checks and tuneups when necessary. I would have never imagined to run across this issue purchasing a newer vehicle, At a certified ford dealership with less than 29,000 miles on the vehicle. This has affected me in my life so greatly. I need a dependable safe vehicle to drive and when I purchased this vehicle I thought I was getting just that. I had nothing but problems after buying this new vehicle and been having to pay out of pocket to fix it. It’s been a safety concern driving. I have to drive this vehicle knowing it can stall and the engine smoke up and be damaged at any time. Please look into my concerns for this vehicle. Thank you for taking the time to read this statement. Sincerely, [XXX], Army Veteran, Nurse. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Purchased a 2017 Ford Escape Titanium in lighting blue in October 2019. Now it's February 2022, the odometer reads 32,500 miles, and the paint is peeling on the driver's side next to the windshield. The warranty does not cover this issue. No accidents.

The contact owns a 2017 Ford Escape. The contact stated while driving at 70 MPH, there was an abnormal noise coming from underneath the undercarriage of the vehicle. The contact veered to the side of the road and noticed the plastic coverage under the vehicle near the engine had folded up. The contact was able to slowly continue to drive to the local dealer who inspected and removed the remaining plastic coverage from the undercarriage of the vehicle. The mechanic stated that the vehicle no longer needed that piece and it did not need to be replaced. The failure persisted and the vehicle was taken to an independent mechanic who inspected the vehicle and replaced some of the plastic screws that held up the remaining front plastic cover however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

The check engine light came on 01/31/22, the day I called for an apointment .On 02/09/22 the Ford Dealership mechanic diagnosed the problem as a coolant leak in the #2 cylinder. This will cause engine failure eventually. The engine has 61,030 miles. There was no indication of a problem, other than my routine fluids check two weeks ago where I ,for the first time ever, had to add coolant. The Ford dealership recommends a block replacement. My car is now past the 60,000 mile warranty. I have looked at the NHSA Web sight that this seems to be a common problem. My out of pocket costs could be as much as $9,000 ,on a vehicle I bought 2 1/2 years ago for $17,000.

Had car in for 4 spark plugs replaced and one ignition coil replaced. After leaving mechanic, the car suddenly slowed down, dashboard screen came on with "High Engine Temperatures pull over safely and call your Ford dealer", and the check engine light came on. The car would not go over 10 miles an hour. I limped back to the mechanic. He could not find a problem, the scanner they use under the dash came back with several readings. None had anything to do with the spark plugs or ignition coil. He kept it for several hours, researching, then unplugged the battery for a while. Plugged it back up, then nothing wrong. He called me, I picked the car up and drove about 1.5 to 2 miles and same thing happened. the car suddenly slowed down, dashboard screen came on with "High Engine Temperatures pull over safely and call your Ford dealer", and the check engine light came on. The car would not go over 10 miles an hour. I limped back to my house. Had the car towed to a Ford dealership. They held it for 6 calendar days then ran a diagnostic on the car. It came back with sealant broke, coolant leaked into engine. I need a new engine. I am under the understanding this issue of coolant into engine was fixed back in 2020, with Ford's the Customer Satisfaction Program # 19B37. OF which I participated, but apparently, according to the Customer Satisfaction Program Customer Service person, the is nothing that can be done about it now. According to several Technical Service Bulletins and SSM bulle

Catastrophic transmission failure and immediate loss off acceleration. Insurance tested transmission fluid by certified lab and found glycol coolant contamination in transmission resulting in catastrophic failure.

The contact owns a 2017 Ford Escape. The contact indicated that while his daughter was attempting to remove the wheel from the vehicle, it was discovered that the lug nuts had swollen and could not be removed using the manufacturer’s lug nut wrench that was provided with the vehicle. The local dealer was contacted, and all the lug nuts had to be replaced. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 90,000.

The contact owns a 2017 Ford Escape. The contact indicated that while his son was attempting to remove the wheel from vehicle it was discovered that the wheel lug nuts had swollen and could not be removed using the manufacturer lug nut wrench that was provided with the vehicle. The local dealer was contacted and all the lug nuts had to be replaced. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 85,000.

The contact's partner owns a 2017 Ford Escape. The contact stated that he was with his partner who was driving approximately 45 MPH and the vehicle stalled. The contact's partner was able to pull over to the side of the road while the engine was misfiring. The contact stated that he was able to push the vehicle to an independent mechanic which was nearby. The mechanic diagnosed the vehicle and informed the contact that coolant fluid was leaking into the engine causing the misfire. The mechanic informed the contact that the vehicle should be taken to a dealer. The contact said that the vehicle was towed to a local dealer where it was diagnosed that coolant was leaking into the second cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 147,000 miles.

The contact owns a 2017 Ford Escape. The contact stated that while his granddaughter was driving at an undisclosed speed, the passenger’s side rear tire became flat. While attempting to remove the wheels to install the spare tire, it was discovered that the lug nuts had swollen, and the manufacturer’s provided lug nut wrench could not fit over the lug nuts. The contact was unable to remove the wheel. The vehicle was towed to the local dealer who indicated that all the lug nuts for each wheel had experienced the same failure and would need to be replaced. The lug nuts were replaced, and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 30,000.

I had to change a tire on the shoulder of a busy 4 lane highway. I was unable to fit the lug wrench onto a lug nut. I was unable to change the tire as I could not remove the lug nut. I had it taken to an independent service center where he confirmed that there were 4 other lugs total on the other (3) wheels that were swollen as well. There was no indication that these lug nuts were faulty.

Receiving auto start stop error and vehicle stalls while in drive. “Shift to P, restart engine”. Now vehicle will not shift and battery light also comes on.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle lost motive power. The "Engine Failure" warning message was displayed. The vehicle was towed to an independent mechanic and diagnosed with engine failure, which started with the water pump and blown head gaskets. The engine needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure and informed the contact to tow the vehicle to a dealer. The failure mileage was approximately 75,000.

My check engine light came on, and has since started chugging when I accelerate. Also have been adding coolant frequently. My safety issue is I am worried that I will stall when driving. I live in Minnesota and the weather here is brutal. My vehicle also kicks on the air conditioning by itself.

Tailgate lowers on its own without stopping on contact. Also does not beep.

Swollen lug nuts on all tires

Wiring harness rubbed on frame. It blew a fuse, disabled hill assist, traction control, and AWD.

Steering wheel was locked when went out to go to work. Finally got steering wheel unlocked and tried to continue to my destination. Power steering went out completely after a couple of turns. Vehicle towed to shop for determination of problem.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 60 MPH, the vehicle was shaking. The vehicle was taken to the dealer and diagnosed with an engine oil leak. The engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty, but they would assist with half of the cost for repair. The manufacturer referred the contact to file a complaint with NHTSA. The failure mileage was approximately 59,000.

2017 Ford Escape Transmission issue: I have maintained my vehicle in accordance with the 2017 Ford Escape manual since I purchased it. My vehicle has always been reliable until suddenly, at a little over 105,000 miles, my vehicle's transmission started slipping. My car revved and no check engine light or warning indicator ever came on. The car finally jutted forward, so I pulled it off the side of the road and had it towed to a Ford dealership service center. The dealership looked at the car and said I would need a whole new transmission and the parts are on back-order to which he also stated, "which indicates to me this is a common problem with the 2017 Ford Escape." I then towed the vehicle to a different Ford dealership service center to get a different opinion. This different service center also said I would need a new transmission. My car is available for inspection upon request. The safety of myself and others were put at risk since the issue occurred without any warning on a highway and before a car's reliability would be questioned (2017 year with 105,000 miles with no prior issues). The problem has been confirmed by two Ford dealership service centers.

While getting routine maintenance service for an oil change and tire rotation from the Ford Dealership in Milford Ohio, I was informed by the Service Department representative that they were able to perform the tire rotation due to "swollen lug nuts" on my vehicle. The representative stated this is known issue and recommended I purchase new lug nuts from an aftermarket automotive parts supplier. - What component or system failed or malfunctioned, and is it available for inspection upon request? Since I need the vehicle for my transportation needs, I will be purchasing the new lug nuts as recommended, however, I will ask for the original lug nuts in question in the event there is an inspection request. - How was your safety or the safety of others put at risk? I do not feel at this time my safety has been put at risk. - Has the problem been reproduced or confirmed by a dealer or independent service center? This problem was identified by the dealer since the dealer is who recommended replacing the lug nuts. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not been inspected by anyone else or any other organization. - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, message or other symptoms of this problem. I was made aware of this issue by the Ford Dealership where I was getting service for an o

I recently purchased new tires. When I went to have them installed I was told there a problem with the lug nuts (Swollen Lug Nuts). I have never heard of such a problem until I researched the internet and found this is an issue with many Ford vehicles. I had to spend an unexpected repair of $140 plus for new lug nuts. Not only is this a defect but also a safety concern. If a driver would happen to get a flat and could not change the tire because of swollen lug nuts, that is a problem. Ford is aware of the problem and has done NOTHING to correct the problem/safety concern. There are millions of these vehicles on the road and the problem needs to be addressed by FORD>

Quick Lane stated lug nuts were swollen and that it would cost $160 to replace lug nuts. This is a known issue with Fords--this should be covered under warranty as a defect item.

The contact owns a 2017 Ford Escape. The contact stated that while having the tires rotated at an independent mechanic, she was informed that the lug nuts were difficult to remove. The mechanic broke the lug nuts and replaced them. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 68,000.

Car was having a stuttering, shaking issue. Took it to the mechanic, and the engine block had cracked. The car is 4 years old, and this is a know manufacturing issue that Ford has not solved. The whole engine needed to be replaced.