2017 Ford Escape complaints

The vehicle check engine light has lit up on multiple occasions. We have had diagnoses that say "it's fine" from Ford, but we are concerned that it's not "fine" because of a code that indicates a problem with a cylinder misfire. This is a known mechanical defect in the year/make/model. However, Ford claims that our vehicle is not in the VIN range. My teenager drives this vehicle and we are now anxious about the reliability of the car. We paid over blue book value for the vehicle. We have spent hundreds of dollars on diagnosis with independent mechanics.

Tires could not be rotated during service at a Ford Dealer because one or more lug nuts were swollen due to corrosion. Had to replace all 20 lug nuts at an additional cost of $136.

The contact owns a 2017 Ford Escape. The contact stated after refueling the vehicle, she was unable to start the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated she had to leave the vehicle running while refueling to not experience the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the purge valve replaced. The vehicle was not repaired because the parts were not available. The contact continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact had experienced a failure while stopped at a traffic sign. The contact stated that the vehicle rolled forward at approximately 2 MPH and lightly crashed into a vehicle in front of him. There was no damage or injuries. The contact was aware of NHTSA Campaign Number: 22V413000 (Power Train), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 60,000. Parts distribution disconnect.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. After receiving the notice, the contact stated that an abnormal clunking sound was coming from the vehicle with the check engine warning light illuminated. The contact stated while driving 40 MPH, the clunking sound returned as the vehicle lost power without warning. The contact managed to coast the vehicle off to the side of the road after nearly being struck by several vehicles. Due to the failure, the vehicle was towed to an independent mechanic where it remained. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

Engine blown due to coolant intrusion. Vehicle has 61,000 miles on it and Ford will not do anything to fix it.

My son's 2017 Escape just died on his trip from Idaho back home to Florida. He just had his oil changed and a complete tune up, including new spark plugs. He got an engine overheating alarm and was able to get coolant into the reservoir, which was empty at this time. Had to keep adding the coolant until he was able to stop at a friend's house in Wisconsin. The car would not start this morning. A friend of the family, who is a mechanic, told him he needs to have the head or entire egine replaced because coolant was leaking into the cylinders. We know now, this problem has been known by Ford since 2010.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after parking and exiting the vehicle; upon return to the vehicle, the contact noticed that the vehicle had rolled away into the middle of the parking lot. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 29,940. VIN tool confirms parts not available.

Was driving and tax went up to 4 and only going 30 mph. It said on the dashboard about transmission I have also had an ongoing problem since I got the vehicle new with the part in the gas tank that has a vacuum seal or something. I have had the part replaced and it still continues to have problems. It will stop and say that manual restart required. It makes an extremely loud noise when it does this. Also after filling up with gasoline it is very hesitant to start and takes 4-5 minutes to get it started.

The contact owns a 2017 Ford Escape. The contact stated that the engine misfired while driving at various speeds with the check engine warning light flashing on the instrument panel. The contact also noticed that the coolant was being consumed at an excessive rate. The vehicle was taken to an independent mechanic who discovered that coolant was leaking into cylinder #3. The contact was informed that the engine short block needed to be replaced. The dealer and the manufacturer were informed of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 99,000.

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAEFTY RECALL 22V-413.

The contact owns a 2017 Ford Escape. The contact stated that upon a cold start, the vehicle would hesitate or jerk upon depression of the accelerator pedal with an unknown warning light illuminated. The vehicle was taken to a dealer where it was discovered that coolant had leaked into the engine cylinders; with the engine short block malfunction indicator lamp (MIL) warning light needing to be replaced. The contact was then informed that there was a warranty on the vehicle for the failure; however, the engine size was not included in the warranty. The manufacturer was notified of failure. The vehicle was repaired. The failure mileage was approximately 93,000.

The contact owns a 2017 Ford Escape. The contact stated that after her daughter shifted the gear shifter into park, the vehicle continued to roll forward. There was no warning light illuminated. The contact's husband assisted her daughter with shifting the gear shifter into neutral(N) and the vehicle stopped rolling; however, the failure reoccurred on another occasion. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact received recall notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

Check engine light came on just over 67,000 miles. Took vehicle to nearest Ford dealership to get checked. Service technician noted stored code P0301and found coolant in one of the engine cylinders. They performed a coolant pressure test and found no external leaks. They also noted TSB 22-2229 and recommend long block replacement. Impacts noted online from other Ford Escape owners: https://www.carcomplaints.com/Ford/Escape/2017/engine/engine_and_engine_cooling.shtml https://static.nhtsa.gov/odi/tsbs/2022/MC-10213732-0001.pdf

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was idling, the engine was running rough. The vehicle was taken to the dealer and then to an independent mechanic. The contact stated that there was no coolant in the vehicle. The contact stated that the coolant fluid bubbled over out of the hose. The vehicle was towed to the dealer where it was diagnosed that the coolant leaked into the engine and the engine misfired and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case number was provided. The failure mileage was approximately 112,000.

Coolant is leaking into the engines cylinders according to my mechanic. Engine is dead now, car wont start. Smelled coolant while operating and then the check engine light came on which is when i took it to the mechanic. They said only solution is a new engine. Less than a year out of warranty. Google shows this as a known issue with ecoboost engines, but ford has not issued a recall or solution. Dealership basically blew me off when i called and said they could look at it in a couple months.

Door latch failure, would not lock. had to get back door latch replaced cost $1600 for something that was Ford’s fault.

IN APRIL OF 2022 MY ESCAPE STARTED POPPING OUT OF GEAR, PUT IN PARK IT WOULD POP OUT, GOING DOWN THE ROAD IT STARTED POPPING OUT OF DRIVE GOING INTO PARK OR ANOTHER GEAR. YOUR RECALL IS FOR THIS PROBLEM. I WAS ACTUALLY ON MY WAY TO STOP AT A FORD DEALER IN APRIL 2022 AND IT QUIT PULLING ALL TOGETHER. I HAD TO HAVE TOWED TO A FORD DEALER. AND ALL THEY COUILD TELL ME WAS THE TRANSMISSION NEEDED TO BE REPLACED AND IT WOULD BE 4 MONTHS BEFORE PARTS WOULD BE AVAILABLE AND COST OVER $5,400 TO REPAIR. THEY CHARGED ME $80 TO TELL ME THIS AFTER THE CAR HAD BEEN SITTING ON THEIR LOT FOR 2 WEEKS. I HAD TO HAVE IT TOWED TO MY HOME, WHERE IT STILL SITS UNREPAIRED. WILL THIS BE COVERED UNDER THE RECALL SINCE THIS IS EXACTLY WHAT WAS HAPPENING TO THE TRANSMISSION AND I AM EXPECTING IT TO BE COVERED.

Check engine light came on around 67,000 miles. Took into dealership, they advised there's a coolant/oil mixture in one of the cylinders and recommended complete engine replacement. Engine issue for 2.0L turbo Ecoboost.

The contact owns a 2017 Ford Escape. The contact stated when parked the lift gate would independently start to close while she was loading the trunk. The contact stated that the lift gate failure had become constant and eventually became locked and could not be raised or lowered. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who determined that the lift gate automatic system needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.

Whenever I put gas in my vehicle it hesitate to start. I reported this to the dealership when it started doing this about 3 weeks after getting it. I purchased it on January 24, 2022.

I am writing this to inform you of (4) safety issues in just the past year. Last August while driving in Massachusetts (I live in PA) I heard a strange noise. After pulling off the busy highway I found the bottom of my car dragging on the road. I had to find a place that sold duct tape as a temporary fix. Next problem was swollen lug nuts (never heard of such a thing). While getting new tires I had spent money for new lug nuts. The next problem again, the bottom of the car was falling off and dragging on the road. Most recently, two weeks ago while driving down the highway in West Virginia the car stated shaking and the engine light stated flashing. After being towed to Greenbrier Ford in Lewisburg, WV the dealer informed me the engine had a catastrophic failure. This is the second engine failure. Every time I get in this vehicle I feel unsafe because I never know what is going to happen next.

Coolant leaked into engine cylinder and locked the engine. This is a known defect from TSB 22-2229. Only fix is replacement of engine.

On July 1, 2022 we were turning left onto another street and the car started hesitating and the dash indicator said "stop vehicle, severe/extreme engine heat, do not drive". The Police came right away and we were blocking traffic, they told us we had to move it out of the driving lane and they couldn't push us with their cruiser. Other cars trying to pass were honking and had to move in the other travel lane to get around us. We are lucky we were not hit by another motorist, it was rush hour. We had no prior incidents or warnings. We had to keep trying to complete the turn and it would jerk forward a little, it took at least 20 times of putting it in park, starting engine and put it in drive to jerk along the road to a safe lot that was about 20 yards away. We had to get a AAA Tow Truck to take us to our place nearby since the Ford Dealership was closed for the 4th of July Holiday weekend. On July 5th we got another Tow Truck to take us to the Dealership. The Estimate we received by phone on July 6 said the small block engine had to be replaced because the coolant had entered the engine and it ruined the motor. We only had about 45,000 miles on the odometer. The Estimate was $5,100 and we were several months past the warranty so we had to use up about half our savings. I called Ford Motor Co. and asked if there was any help available for the repairs, but they said there was none and there is no recall for this problem. I checked the Internet for this specific issue and there

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge fluctuated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.

The engine over heated on interstate 1-94 while I was going 70 miles per hour and I had to pull off the side of the road. The engine coolant leaked into my pistons and caused this issue. It is ridiculous that ford knows this is an issue and isn’t forced to recall and fix it. It is an extremely dangerous issue.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle randomly shifted into unintended gear. The transmission fault warning light was illuminated. The contact received notification of NHTSA Campaign Number 22V413000 (Power Train). The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Escape. The contact stated while the tires were being replaced, she was informed that the lug nuts were swollen and needed to be replaced. The lug nuts were replaced. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 65,000.

The contact owns a 2017 Ford Escape. The contact referenced NHTSA Campaign Number 22V413000 (Power Train). The contact stated that while driving, the transmission inadvertently slipped out of gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved fault code: sensor two (oxygen sensor). Additionally, the vehicle was taken to the dealer where it was diagnosed that the transmission and torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 64,000.

Vehicle warning indicated to restart car. Pulled over and car did not restart. Dealership indicated that the power steering belt broke the crank sensor on the motor and if the sensor was broke it would not start. They stated that they wouldn’t look for any other issues if it was the sensor that was out and that was the reason for the car not starting so they would not look further. Diagnostics was run but they only pinpointed the initial Pcode failure and worked on that specific issue. There was an open recall on the vehicle at the time the vehicle was in the shop but that was overlooked. The vehicle failed to operate properly the day AFTER I picked up the vehicle. The vehicle was driven for 5hrs, next morning the vehicle was going 25mph when the transmission became faulty. Vehicle would not accelerate past 20mph in any position. Had to tow it to another service location. Looking up vehicle history, it appears that Ford Motor company is aware that this year/model vehicle has this same issue but have been unwilling to issue a Recall or Service notice to fix/alleviate the problem. This vehicle has apx 89,000 miles and it is currently unusable. Many forums indicate they have had the SAME issue but never received any help from ford although it is a known issue. Dealership reported transmission related codes talking about ratio is incorrect. Not electrical but commanding the gears and causing a slip. Codes observed: Pcode: P0731 P0733 P0734 P0735 Transmission will require replacem

The contact owns a 2017 Ford Edge. The contact stated that the original lug nuts installed on all four wheels were made of steel and covered in chrome. Over time, the lug nuts had become swollen which made it difficult to remove the lug nuts. The vehicle was taken to an independent mechanic and the contact was informed of the failure. The mechanic declined to remove the lug nuts out of concern that the lug nuts would not be able to be reinstalled once removed. The manufacturer was notified of the failure and informed him that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 35,000.

When approaching a red light on 8/12/22 in dry conditions, my son attempted to push brake part way down to slow on approach. Nothing happened. Pushed brake all the way to floor and vehicle barely slowed. Brakes had been serviced in May 2022. Vehicle had 36,094 miles. Note: accident report not under owner's name as I was not the driver.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the accelerator pedal was depressed but the vehicle hesitated and made abnormal sounds. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated upon shifting into reverse(R), the vehicle failed to respond. The contact stated that the vehicle was not drivable. The local dealer was contacted and informed the contact that they could diagnose the vehicle in November. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the engine was misfiring. The check engine warning light was illuminated. The contact was able to continue driving. The contact, who is an independent mechanic, diagnosed that cylinder #2 was misfiring. Upon further investigation, the contact diagnosed that coolant was leaking from the radiator into cylinder #2. An unknown dealer was notified of the failure and informed the contact there was no recall associated with the failure. The contact stated that the failure had been reoccurring increasingly while driving. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 70,000.

I was driving on the highway on a hot (100*) day. I heard a loud boom. I looked at all of my windows and driver control panel, and did not see an issue. Then I heard wind, and realized it was coming from above me. The front panel of my moon roof had exploded - shattering into a million tiny pieces. The majority of the tempering held for a short period of time, but eventually the glass collapsed in. I had an approximately 8 inch hole in my roof, and the rest was in tiny pieces, which continued to rain in until I had the glass repaired. When I heard the sound, I attempted to open the shade, and small fragments of glass rained on me. If this had been open when it occurred, this would have been disastrous. I took it to my car repair facility and it was over $1000 to have the piece of glass repaired. They confirmed that spontaneous explosion of sun/moon roofs is an issue that is increasing in frequency due to the size of these structures on cars. My insurance repaired the glass due to my "glass - full coverage." There were no prior warnings.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

Took vehicle in for routine service and was told need new lug nuts. Said they were swollen and if we had a flat we would not be able to change our tire. We have had a problem with navigation for years. Told dealer is working with Ford for a solution, been over a year and still waiting. Phone is delayed, GPS is way off, sitting in Delaware and navigation says we are in Maryland. This is a major disappointment

The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p

The contact owns a 2017 Ford Escape. The contact stated that while the gear shifter was shifted into reverse(R), the vehicle jerked and drove forward. Additionally, the vehicle rolled forward while the gear shifter was shifted into park(P) and the parking brake was applied to stop the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. Rivertown Ford (1680 Whittlesey Rd, Columbus, GA 31904) was also made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) which included the VIN; however, she had not yet received notification. The failure mileage was approximately 103,000.

I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed . I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I’ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The

The contact owned a 2017 Ford Escape. The contact stated that while at a stop light a plastic electrical type odor was present coming from the air conditioning vents. Moments later while driving approximately 40 MPH, the check engine warning light illuminated and smoke was present coming from the engine compartment before the vehicle stalled and caught on fire. The contact indicated that the flames started in the engine compartment and quickly engulfed the entire vehicle. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. A police report was filed and the vehicle was towed away from the scene. The cause of the fire was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 120,000.

When folding down the rear seats to expand storage seatbelt buckles can become crushed, even when doing so per the manual's direct instructions, rendering the rear restraint system useless.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated shortly after receiving the recall notification, the vehicle failed to shift from park(P) to drive(D). The contact stated no warning light was illuminated. The contact was able to continue driving the vehicle. The contact took the vehicle to the local dealer, where he was informed that parts were not yet available to complete the recall repair. The vehicle was not diagnosed or repaired. The local dealer: Koons Woodbridge Ford (13779 Noblewood Plaza, Woodbridge, VA 22193: (571) 339-3077) was also contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 34,294. The consumer stated the vehicle was repaired and the problem is resolved.

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO SAFETY RECALL 22V-413. CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR RENTAL VEHICLE. WHILE REPAIRS WERE BEING MADE.

The contact owns a 2017 Ford Escape. The contact stated that while her son was driving the vehicle, the power train failed and the vehicle had to be towed to a dealer. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 35 mph, the engine stalled. The vehicle was jerking and lunging forward. There was coolant flowing into the engine. There were unknown warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that spark plugs and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 108,000.

Check engine light came on. Vehicle was taken to an independent mechanic and I was told there was coolant leaking into the engine and causing engine failure. The car would not start and had to be towed to the dealership. They gave me a similar diagnosis and stated the engine was locked up and would need to be replaced. The car currently has about 57,000 miles.

The vehicle steering is very stiff and it is difficult to drive. When moving at lower speeds it is almost impossible to turn the vehicle.

Transmission went out with no warning at all while traveling down a road. It just quit pulling. Dealership stated Ford is having to redesign due to issue with current design. Does not cover this with current recall on the cable. Five at dealership with same problem at a small town dealership Had we been on a interstate and this happened we could have been killed. We were almost rear ended when it just stopped. Spoke with Ford company and they stated they do not issue recalls that it comes from NHTSA. PLEASE don't wait until fatalities happen to force this recall. If they know it is a design issue why want they correct it