2017 Ford Escape complaints

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle was lagging, jerked, and would not properly accelerate from a stationary position. The vehicle was jerking and jolting while shifting from park(P) to reverse(R). The contact stated while driving at an undisclosed speed, the vehicle stalled and was towed to the local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 96,830.

On March 9th 2023, the very first time my engine light came on while I was on my way to work so I decided to take it and drop off at the dealership on the way which is 10 miles away. About 2 miles before I get to the dealership, my SUV started cutting out and the engine light started flashing. I left at the dealership and they called me later the same day and told me that i needed to replace my engine that antifreeze was leaking into my engine. My last oil change was in late Nov 22 and it was 700 miles from needing another one. My SUV only has 99837 miles on it and should last many more than that. The last oil change I had did not report of any unknown fluid in my pan and that the oil appeared to only be normal use.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was stopped at a traffic light, the vehicle lost motive power and failed to restart with the Auto Start/Stop feature. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 53,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the “High Engine Temperature - Stop Safely" message was displayed. The contact attempted to drive the vehicle and the vehicle hesitated upon the depression of the accelerator pedal. Due to the failure, the contact had the vehicle towed to a dealer where the vehicle was diagnosed with a coolant leak within the engine block. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was 29,275.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal amount of smoke coming from the tailpipe. The contact stated that the check engine warning light illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the engine block had cracked and caused the engine to misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and agreed to cover 60% of the repair. The failure mileage was 65,000.

The contact owns a 2017 Ford Escape. The contact stated while his wife was driving approximately 45 MPH, the vehicle lost motive power. The engine was misfiring, and the vehicle was shaking. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was internal engine failure. The vehicle was not repaired. The manufacturer was contacted and referred him to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000. The contact stated that the vehicle was repaired at the dealership. The correct failure mileage was 116,898.

I own a 2017 Ford Escape eco boost which had 50,000 miles on it when SEVERE ENGINE OVERHEATING, SHUT DOWN ENGINE IMMEDIATELY flashed on my dash screen while I was driving around town. I let the engine cool, added coolant to the dry reservoir and immediately took my car to the mechanic where it was eventually diagnosed with coolant leaking into the engine. The No 2 cylinder was cracked and I would need a new engine at $7,500. Finding this problem of coolant leaking into the engine isn’t rare with my vehicle model and year, I wrote a letter to Ford, sending all my service records (I’m diligent about keeping up on service & maint.) & documents, hoping for financial help with the engine replacement. It took 3 MONTHS for Ford to respond. They said sorry. No help. I did take my Escape to a Ford dealership for a second opinion. They confirmed I need a new engine plus an added issue for which they quoted me a total of $11,500. My car was barely 5 years old, had 50,000 miles and was like new inside and out. Ford shouldn’t be allowed to sell disposable vehicles. Not at these prices!

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was taken to the dealer, where it was diagnosed with a cracked cylinder head and the engine was replaced; however, while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was then towed to an independent mechanic, who inspected the vehicle and determined that three bolts had detached from the cylinder head, causing the passenger's side engine to detach. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle started smoking from under the hood. The vehicle was taken to the dealer and the dealer stated that the wiring harness under the hood had melted and that the vehicle needed a new engine, wiring harness, and catalytic converter. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 100,000.

CONSTITUENT WRITES REGARDING FORD ENGINE MOTOR RECALL AND ISSUES CONCERNING IT.

Can not remove the lug nuts using the provided tool. As a result, could not change a flat tire and had to call a tow truck. The tow truck could not remove the lug nuts using additional professional tools. Extra expense and time was incurred to fix the flat tire due to failure of the Ford tool to remove the Ford lug nuts.

The car has suffered from multiple problems since 2020, where each time I would take it to the shop to be assessed.. The transmission, the electrical, and I have suffered from mental illness due to me being afraid to drive in the car. There was no way to get it diagnosed for the specific recall. I have spent $15,547.50 in mostly the same repairs. I have bought a total of 13 tires. Had to get the front suspension fixed, the struts, rental cars, had to get new brakes and rotos 3 times, wheel bearing replacement, had to get a second key cut, and the car reprogrammed, car makes a loud noise and it was not able to be diagnosed, purge valve assembly, spark plugs changed 2 times, and of course regular oil changes every few months. My check engine light has never come on. I have gone to the ford service cener, grease monkey, valvoline, good year, jiffy lube, tune up clinic, c&p auto repair. There were 2 recalls on the ford escape 2017 causing my car to not be able to be on brake without it shaking uncontrollablly. Every time a car issue would arise I would immediately go to a car shop. I am afraid to drive the vehicle due to the shifter not going into park. My daughter has missed muliple days of school due to the ongoing car issues. Her school is aware of the persistent car issues. We are homeless so we rely on the car 100%. I will be able to send all documents when you are ready.

Swollen lug nuts. If I had a flat tire I could not change, and or roadside assistance. Dealer could not rotate tires. Inspected by dealer, seems to be because of aluminum lug nuts characteristics. No warning light attached to this part.

While driving on the freeway the engine suddenly lost power, stuttered, misfired, ran very rough and "buckled". I was unable to maintain speed and had to turn off the freeway a the next exit. I was able to reach a safe location in "crawl mode" from where the car had to be towed to the dealership. The check engine light was not lit before but stayed on during and after this incident, which was the first time it happened. The dealer confirmed the problem and identified the throttle body as the failed component, it is sticky on the inside and may have been stuck in a position that did not allow me to drive anymore. It is UNKNOWN if the dealer has initiated getting the vehicle or any faulty parts inspected by anyone else. Unrelated to this incident this vehicle had the entire engine replaced in March 2022, ref TSB 19-2346 https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf ; the symptoms of failure last year were very similar, loss of power, misfire, stuttering, running rough.

Coolant leaking into cylinders resulting in engine misfiring and not running correctly.

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL 22V-413.

The contact owns a 2017 Ford Escape. The contact took the vehicle to the local dealer for tire service however, the dealer was unable to remove the lug nuts. The contact stated that the lug nuts were swollen. The vehicle has not been repaired. The contact stated that the parts to do the repair was not available. The manufacturer had been informed of the failure. The failure mileage was approximately 20,047. The contact expressed concerns over the possibility of getting a flat tire and how he would change it. The current defective lug nuts are chrome and need to be replaced with steel ones.

The engine is experience the COOLANT INTRUSION problem . This is a SAFETY problem driving on the roads. It may at some point emit white smoke out the exhaust and causing the engine to run poorly. There by possibly causing a fatal accident !!! Ford REFUSES to fix the problem because the coolant intrusion happen after their November 30, 2022 deadline. The car only has 28,500 mile on it and running fine at that time. While at the dealership, Only to be told there was nothing they could do. It was up to Ford Headquarters, They weren't responsible because we missed the software update. Ford corporate as true to form. Gave us the RUN AROUND . Somebody going to get KILLED because of their defective product !!!

The contact owns a 2017 Ford Escape. The contact stated that after parking and turning off the vehicle, the interior lights remained illuminated, due to the liftgate failing to close securely. No warning lights were illuminated. The contact stated that she replaced the key fob, lubricated the door latch assembly, and replaced the battery; however, the failure persisted. The vehicle was taken to a local dealer, where the contact was made aware that the vehicle warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 55,000.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle failed to start four days after NHTSA Campaign Number: 22V413000 (Power Train) repair was completed on the vehicle. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where the battery and spark plugs were replaced; however, the failure persisted. The dealer informed the contact that there was an additional fee for the diagnostic tests to be performed on the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,292.

Lug nuts could not be removed to change flat tire. AAA service provider could not remove lug nuts at external location to change flat tire out with spare. Independent service center needed to replace lugs with new set.

On 129, 2023 I was driving on a highway 40 miles outside of Las Vegas Nevada and my car started shaking horribly and I took the nearest exit and had it towed and had a scan done on it on 1/30/2023. The scan showed oil on the spark plug misfire number two. Since I had a powertrain warranty, I had it towed to Fort country in Henderson Nevada. Took them four days to diagnose a problem and was told that it would cost $1200 to repair. They had my car for one week and was told by Ford it would not be covered. The car has 50,000 miles on it and six months left on the hundred thousand mile powertrain warranty. After paying the $1200 I was told by the dealer not to drive it as it was unsafe and to have it towed. It is now in the hands of a private automotive shop in Henderson Nevada. I am waiting for an additional diagnosis. I have owned this car for three years and only put 12,000 miles on it in that duration. I believe that this is a eco-boost problem as I have been reading about and plan to file a class action or private claim with the Ford motor company. My safety was at risk as I am a 76-year-old senior. I am out over $2000 , just covering the rental and then handing my keys and have used all of my toes with auto club. I would be most appreciative if someone could get back to me at their earliest convenience and advise me how to proceed. This situation has now gone on for two weeks . I have a case number with Ford motors and have made several calls and they tell me the car is not

I just recently became I aware of a recall issue with my 2017 Ford Escape, vin #[XXX]. Apparently, coolant is entering my engine block. My vehicle’s coolant reservoir is constantly low and I see excessive white smoke coming from the tailpipe. I was never notified by Ford. I became aware about the issue while doing research on the internet. According to Ford’s recall campaign #19B37, the recall ended in November 2022. I need you to look into this matter because my engine is back firing and Ford never notified me of the issue. I attached the Ford recall I found in the internet. However, Ford never officially notified me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The lug nuts are being striped when changing for tire rotation or a flat or new tiers

The contact owns a 2017 Ford Escape. The contact stated when she started the vehicle, the "engine fault service now" message was displayed. The contact stated that later the "high-temperature stop now" warning light was illuminated. The contact stated that she pulled over and turned the vehicle off. Once she felt that the temperature was normal, she restarted the vehicle. The contact stated that the warning lights illuminated intermittently. The contact had taken the vehicle to a dealer who diagnosed and determined that coolant had intruded into the cylinder bores and the engine needed to be replaced. The contact was advised by the dealer that she would have been covered by Customer Satisfaction Program: 19B37 (Engine and Engine Cooling) however, the warranty had expired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 88,802.

2017 FORD ESCAPE. CONSUMER STATED THAT AFTER THE SAFETY RECALL WAS PERFORMED THEY BEGAN TO HAVE ISSUES WITH THEIR TRANSMISSION.

My low beam headlights go out about every 60 days. I find myself having to drive home... once with both lights failing at the same time. This is discussed in many on-line forums and seems to be a common problem with this car.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 50 MPH, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 77,747.

Took vehicle to service to ford dealership to include tire rotation. Was told technician had difficult time removing lug nuts as the were swollen and frozen. Service Manager informed me they would need to be replaced as in emergency on road may not be able to be removed. Was told by service manager this is an ongoing issue. Have researched this and this appears to be an ongoing issue as per numerous web sites and has resulted in several law suits.

Garage kept and WELL maintained escape threw one code on February 4th,2023. Code said High engine temp. Come to a safe stop! We only rode less than 300 feet and immediately called for a tow truck. Had it hauled to dealer (Haag Ford in Lawrenceburg, IN). Engine was pronounced dead by salesperson and maintenance staff. Said car was in limp mode and antifreeze was in the engine. Car only had 87,000 miles on it. No other warning for this COMPLETE engine failure

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30-40 MPH and shifting into third gear, the vehicle started to stall until the vehicle accelerated over 50 MPH. The contact stated that the service transmission now warning light that was illuminated intermittently. The contact was able to park the vehicle but decided to continue to drive to her destination. The contact took the vehicle to the independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer and was informed that NHTSA Campaign Number: 22V413000 (Power Train) needed to be completed. The dealer completed the recall repair but informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Escape. The contact stated that while attempting to accelerate, the vehicle was hesitating. The contact stated that the vehicle accelerated at a slower-than-normal speed. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.

The backseat passenger side seat belt locked up. The seat belt pulls out, but it will not retract without being forced in. This means I cannot have a passenger in this seat, because they would not be properly restrained if an accident were to occur. There have been no accidents with my vehicle to have caused this malfunction, but it is a serious issue. I had it examined by the dealership that sold it to me (Ray Skillman in Avon), and I was told that while it is a common issue it is not covered under warranty or on recall. I was also told that it could be months until the part would get in, because it still has to be ordered from Ford and it is so common that the part is on back order. I was not aware of this until I had a passenger in the backseat (still a new car to me since I bought it used with no accidents reported on it and the dealership does not check the seatbelts prior to sale of vehicles, only the engine), and they pointed it out to me. It is available for inspection upon request.

The contact owns a 2017 Ford Escape. The contact stated upon starting the vehicle, the engine was misfiring, and the vehicle was shuddering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the cylinders were misfiring. The independent mechanic cleared the diagnostic tests codes. The contact stated that the check engine warning light illuminated two weeks later. The vehicle was taken to an independent mechanic where the diagnostic test codes were cleared for a second time. Additionally, the independent mechanic informed the contact that the coolant level was low, and the coolant reservoir was refilled; however, the failure persisted. The independent mechanic informed the contact that coolant was leaking into the engine. The dealer was notified of the failure and informed the contact that it was a known failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 96,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light would illuminate, the vehicle would drive rough and would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the coolant had intruded into the engine. The contact was informed that the vehicle was not covered under the Manufacturer’s Special Coverage for the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 28,795.

I have a 2017 Ford Escape EcoBoost 2.0L vehicle. We had engine issue with coolant disappearing and engine misses at idle and Excelleration. We took it a local Ford dealer and they diagnosed coolant in cylinders 2 & 3. They informed us the engine could not be repaired and said we needed a new engine and turbo, so we had the replacement done. I later found out this issue has plagued Ford since 2013 and they still sold it to me. The repair cost me $7800.00. See attached recall information I found on the 1.5L EcoBoost engine they are doing but nothing so far on my 2.0L. This is nitpicking. It was very hard coming up with that money when it should have been recalled. This was the only car we have. Please help!!! I have also notified the Bureau of Automotive Repair of California of the issue and they said to also file a complaint with your department. Thanks for any help you can provide.

The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the vehicle shuddered and stalled. The contact was able to veer to the side of the road. The contact restarted the vehicle after several attempts. The contact continued driving however, the failure recurred. The check engine warning light was illuminated. The vehicle restarted after several attempts. The contact stated that upon arriving at her son's residence, the vehicle stalled and failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the engine and there was coolant intrusion in the engine oil. The independent mechanic diagnosed that the engine needed to be replaced and the failure was related to an unknown Ford Technical Service Bulletin. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 141,620

The vehicle with 85,000 miles began burning coolant at a rate of nearly 1 gallon every 3 weeks with an associated Cylinder 3 misfire code from an OBD 2 reader. Attempted to get the car looked at Nov of 22 and was unable to get appointment until Jan 23. Ford diagnosed a cylinder block crack causing coolant to enter cylinder and burn coolant. Ford says it requires an entire engine replacement at a cost of 10000 dollars to us and is not covered in any way by the manufacturer. This is a documented issue in Ford TSBs which are linked to premature failure of engines due to a manufacturing design flaw of the engine block. This is a safety issue as an engine burning coolant is likely to overheat and fail leading to traffic and passenger safety concerns in addition to potential engine component fires. This has not been inspected by police or insurance.

I am reporting coolant leaking into my engine causing my engine to lock up at around 75k to 80k miles. Torque converter needing to be replaced at around 80k miles. Torque converter clutch solenoid needing replacement at 80k miles. Rear CV joint axel needing replacement at 85k miles. Control arm replacement at 100k miles. The only recall is the transmission bushing, in which I haven’t fixed because I can’t move my vehicle out of my driveway. I have spend almost the same amount on this vehicle repairing it that I owe. The vehicle in a whole needs to be recalled. They are not safe and very costly in the long run. I am not happy with only 2 recalls being reported on this vehicle because I’ve read over 600 reviews with the same known problems and nothing has been done about it! If ford isn’t going to fix the known issues then the NHTSA needs to help the consumers and report these issues!

Purchased in March 2022 at approximately 47,000 miles on it. Drove until November 2022 with 59,802. The following occurred prior to stopping operation of the vehicle. Started running sluggish. Noted temperature starting to increase. Noted coolant empty, refilled and continued to drive vehicle. Then shortly after noticed the check engine light was on and white smoke upon start up. Engine light on reports misfire cylinder 3. Had compression test done as it was losing coolant again. Pressure test showed leaking of coolant into cylinder 2 and 3. Stopped driving vehicle. Spoke to Ford to see if they could help, was advised to take to a Ford dealership. Ford dealership reports the same findings leaking coolant in the cylinder 2 and 3, engine needs replaced costing over $8,000. Spoke to Ford again reports that repairs will be paid for as it is still under powertrain warranty. This was also reported to the Ford dealership, so they ordered the engine. When engine arrives was told in fact it was not covered under warranty and the Ford representative "miscalculated" and they were "sorry" but there is nothing they can do. Dealership also filed a complaint/goodwill request on my behalf which was declined because "I'm not a loyal Ford customer" as it's my first, now last Ford vehicle. Ford is aware of this engine issue as they have a TSB out about released in June 2022 but have failed to do anything about. As I should not be replacing an engine under 60,000 miles let alone if I continued t

My car,s engine went with low miles and only 6 years old due to a defect with engine the coolant goes into the engine . Ford knows about this went and did research and I see other people have Same problem. Customer service make promises they cannot keep. After two weeks waiting for someone to sign off to pay half I decided to let someone else fix it. I just want to warn people about the problem with the car.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into the short block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) however, the VIN was not included. The failure mileage was approximately 74,000.

Owner of a 2017 Ford Escape; After refilling vehicle at local fueling station the vehicle would not start. Check engine illuminated. Attempted to start; however the vehicle would not; and everything lit up on dashboard. Finally after the 3rd/4th try the vehicle finally started. Taken vehicle to dealer and was informed it was the purge valve. Headed towards dealership shortly to find the reason. This happens every time I fill up the vehicle; otherwise it starts perfectly. Having to pay a $149. fee for them to check why the engine light is on; although, a gentleman checked it previously for free at the dealership; the representative stated they had to do further testing. Consequently, I see the Ford Focus had the same issue..

The contact's father owns a 2017 Ford Escape. The contact stated that while his father was driving at an undisclosed speed, there was white smoke coming from the engine compartment with the check engine warning light illuminated. Additionally, the vehicle experienced rough driving. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion and engine failure. The dealer replaced the engine. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN for the failure. The contact related the failure to Technical Service Bulletin: 19-2346 (Coolant in Cylinders, White Exhaust Smoke) however, the vehicle was not covered by the TSB. The failure mileage was 70,986.

Car was overheating, added coolant, brought vehicle to service center, diagnosed with a blown head gasket requiring total engine replacement

Was having brakes replaced and was informed the aluminum coating on the lug nuts had swollen and could not be removed/tightened with the normal sized lug wrench. Was not concerned until I realized that meant that if I had a flat on the road, the lug wrench that came with the vehicle would not work. Not a fan of being stranded on the side of the road with no way to change a tire. Understand that Ford is not recognizing this as an issue. I find it to be a serious safety issue if you have to be stuck on the side of the road for an extended period because you have to wait for someone with the correct tool to show up because the one provided with the vehicle is no longer sufficient.

The contact owns a 2017 Ford Escape. The contact stated while pulling out of a parking lot, the vehicle shuddered and lunged forward. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated that while driving 65 MPH, the failure recurred, and the vehicle stalled while exiting the highway. The contact veered to the side of the road and restarted the vehicle. The contact was able to continue driving. The contact stated that the Auto START/STOP feature engaged independently whenever the failure occurred. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 39,000. The contact was instructed by the dealer to drive the vehicle for 100 miles to reset the components. However, the vehicle only made it about two blocks from the dealership before losing engine power again. The vehicle still remains at the dealership as it is still undiagnosed and unsafe to drive.

The engine light comes on it doesn’t act like it wants to run the gears won’t shift and it loses power and doesn’t want to go just about got hit because it went from 35mph to 5mph in seconds without me giving warning by hitting my brakes and it makes a loud sound when running and a loud knock sound on right front side where wheel is they say it’s safe to drive but no it’s really not

The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH up an incline, the vehicle downshifted and stalled. The powertrain malfunction message was displayed. The headlamps had previously become inoperable. The contact stated that while driving, the vehicle hesitated and was idling high while reversing. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 103,000.

Service engine soon lamp came on. Didn't notice any issues with the car and drove it home. Next morning the car seemed to start a little hard. Took into the dealership and was told that it was a misfire in cylinder #2 caused by leakage of engine coolant into the cylinder and requires a total replacement of the long block of the engine for roughly $7500. Did some internet research and this appears to be a known issue with the engine with no assistance or recourse from Ford. No apparent fix for the problem without replacement of the engine. This could cause seizing of the engine and could be a safety issue if the engine would seize during driving.