2017 Ford Escape complaints

2017 Ford Escape 1.5L Ecoboost engine. Two mechanics verify coolant leak in the engine block. This failure is addressed by Ford CSP 21N12 which covers engine replacement for vehicle less than 7 years and 84k miles. The CSP was issued June 2022 but "expired" November 2022 so Ford will not honor the cost of repairs even though my vehicle meets the criteria.

Engine failed. Coolent detected in Cylinder. Code # PO302 Mis fire detected.Coolent resovoir Low. Infra-red Tested HC 985PP, CO 0.91%. Vehicle chugs during acceleration and is hard to start at times.Vehicle is covered underTSB 22-2229 Issued on June 9 2022.

My car doesn't have 70,000 miles on it and the flex plate is cracked. There have been other models of Ford ie the edge that have had the same problem. Something needs to be done about this because hundreds of people are reporting the same problem. With a quick Google search you can see that.

I was driving to work, and I reversed out of my driveway. I stopped, put the transmission in Drive, and proceeded forward. I let my foot off of the accelerator, and the transmission slipped and the car lurched and made a "thunk" noise. I stopped, and then accelerated again. After about 10 minutes of driving (while stopping and going at several stoplights), I was driving at 45 mph. The engine suddenly started revving past 4000 RPM, and the car would not accelerate forward anymore. I let my foot off the accelerator, then pressed on it again. The engine again revved with no forward movement, and several clunking and grinding noises. I was fortunately able to pull over on the shoulder of the road. I put the vehicle in park, then drive again. It would not move. After turning the car off and on again, and putting the transmission in drive, it clunked loudly and lurched forward. I was able to drive another 1/4 mile slowly, and pull into a parking lot. After that, the car would not move in forward or reverse gear. It was towed to the dealership on May 15, and has been there evere since. I am submitting this due to the Ford Motor Corporation's awareness of the issues with the transmissions on these vehicles, and the safety risk that they pose. I was lucky that there was a place to safely pull off of the road and move the vehicle to a parking spot.

Coolant intrusion - confirmed by a Ford dealer. After researching, I discovered this is a KNOWN ISSUE with these vehicles, but not yet covered by a recall. I may have to pay $8000 for a new engine. Please add me to the list of Escape owners with this problem. And TRY to get Ford to issue a recall!! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape The contact stated that while his daughter was driving at an undisclosed speed, the message that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who stated that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 34,000.

New engine is needed because of a known manufacturing default. There is a class action law suit filed in March of 2024 for this exact problem. The coolant leaks directly into the gasket due to a design flaw.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Engine failure. Yes - available for inspection. Also have inspection report and video of problem. Vehicle has 49,801 miles on it - check engine light came on. Took it in for service - code was for misfire. Spark Plugs were changed - misfire continued at shop - boroscope was done and it shows coolant intrusion in cylinder 3. Coolant intrusion significantly increases risk of engine failure, engine over heating and risk of fire. Therefore we were told that the vehicle cannot be driven. Per Fords June 2022 bulletin - to correct condition long block engine assembly needs to be replaced. According to Ford - this 2017 vehicle (engine manufacture date of [XXX]) does not qualify for recall repair. This is link to what was seen upon inspection - including video of coolant intrusion. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Bought a used 2017 Ford escape Titanium in 2022 with 38k miles. Didn't know anything about the issues with the car. Fast forward 8 months ago I started smelling coolant out of my exhaust. Had a friend to check it and coolant levels were low and coolant found it's way into my engine oil. This was around 58k miles on the odometer. Fast forward again end of March 2024 my check engine light came on took it to dealership for a diagnostics. They kept my car all day just to tell me I need a new engine and turbo which would total 14k dollars.

Coolant leak into engine. Was informed at Ford dealership that this is a known issue, but is not under recall

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the was an abnormal clanking sound coming from the engine. The contact stated that while driving and attempting to slow at a traffic signal, the brake pedal was depressed; however, the vehicle was slow in responding. The contact stated that the check engine warning light was illuminated. The contact turned off the vehicle while the vehicle was still moving and applied the parking brake. The contact stated that when he attempted to restart the vehicle the vehicle failed to start. The contact had the vehicle towed to an independent mechanic. The contact stated that the vehicle was not diagnosed, and the mechanic was not returning his calls. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.

The contact owns a 2017 Ford Escape. The contact stated that the instrument cluster was inoperable. Additionally, the contact stated while driving 15 MPH in a parking lot, the vehicle stalled. The contact was able to restart the vehicle and drove to the residence; however, the vehicle failed to exceed 10 MPH while driving. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant intrusion had caused the engine block to overheat and to fracture. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 119,000.

2017 Ford Escape SE 4WD with a 4 CLYINDER D 1.5 DI TURBO engine. We purchased this vehicle used, in 2019 with 42,384 miles. We have kept up with all scheduled maintenance through the dealership. Until April of this year, we have had ZERO issues with this vehicle! First, the check engine light came on Upon starting, another warning "Engine Fault Service Now" would appear. Aside from the lights, the only initial indication something may be off was the "sloshing" noise that came from the engine after shutting it off. Initially, we took the car to our independent mechanic who informed us that the car was experiencing coolant intrusion into the engine and the only remedy would be to replace the engine. He shared with us that this type of engine is NOTORIOUS for this malfunction. Being as Darling's could not give us an appointment promptly, , we just kept checking the coolant levels and cautiously drove the vehicle. On May 3, I was driving when the dash lit up with "High Engine Temperature-stop safely" warnings and the gauge went from normal to all the way to H. We added coolant and this did not happen again. However, between May 3 and the date of our appointment at the dealership, May 17th, a host of new problems seemed to happen overnight. The car would not start several times both after being driven and sitting overnight. While backing down my driveway, the car stalled and wouldn't start again, luckily I wasn't in traffic. Right before our appointment and the final straw was whe

Cylinder 2 misfire. Coolant and oil are leaking down cylinder number 2 causing it to misfire. This was diagnosed and confirmed by an independent service center. The engine was slipping which prompted the service appointment. Contacted Ford Motor Company and was advised to file this claim.

Daughter was driving and noticed initially that the steering wheel briefly lost power making right turns and applying the brakes. The next day while negotiating a curve the steering wheel froze and warning light came on stating “steering wheel assist fault.” Almost left the roadway before steering returned. Went directly to mechanic nearby. Mechanic scanned and found code U0131 Lost Communication with Steering Control Module A. Vehicle is unsafe to drive and left at mechanic for repairs.

I bought this vehicle at 150,000 miles from a reputable dealership only to drive it for 2 days and the engine light comes on. First it was spark plugs, then an intercooler leak, next the turbo, and now it’s on for a a multitude of codes. This is ridiculous! Ford needs to take responsibility for this mistake and recall the vehicles. I have been quoted for 10s of 1000s of thousands to fix these issues and I bought it for 17k.

The check engine light continuously came on and would go off. I also noticed that the coolant was needing refilled extremely often. I took the car up to the check engine, light reader, and it informed me that cylinder was misfiring. I cleaned out them out using product from Autozone. There have been two incidents where my car overheated while driving when coolant was just refilled (within a month). After researching online, many others have this exact situation.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the engine ran rough, and the check engine warning light illuminated. The vehicle shut off and failed to restart until after approximately five hours. The vehicle was taken to an independent mechanic where it was observed that fluid was leaking from the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Blown head gasket. Block corrosion

The contact's daughter owns a 2017 Ford Escape. The contact stated that on several occasions while his daughter was driving at various speeds, the engine ran rough, and the vehicle started shaking violently. On one occasion, the check engine warning light flashed. The vehicle stalled but was restarted after one attempt. The contact stated that violent shaking persisted. The vehicle was towed to a dealer where DTC code: 6006 was displayed. The contact was informed that cylinder #2 was misfiring and the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,500.

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle was revving as if the accelerator pedal was depressed. The contact slowed down and depressed the brake pedal and the vehicle was jolting like shifting gear. The contact stated there was no warning light illuminated. The contact stopped the vehicle and had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

Vehicle started shaking a little upon cold start. This did not happen every day and would only do it when first started of a morning. Took for service and was told vehicle needs a new engine. No check engine lights ever came on and vehicle has had no other problems. We are shocked at this news! Researched and saw numerous reports of recalls, etc. on this particular model and engine. Never received any information about recall on our engine.

Check engine light came on and vehicle idled roughly at start up. Diagnosed as bad ignition coil and spark plugs at the Ford dealership; those parts replaced. Within 2 months the same thing happened again and I noted the coolant level was low. Monitored over the next 2 months and noted a 1/2 inch drop in coolant level per month. Returned to Ford dealership with my concern that coolant maybe leaking into engine (only 38,435 miles on vehicle), Dealership confirmed diagnosis of coolant leaking into engine requiring engine to be replaced.

While I was driving on the highway at 70mph all of a sudden the car started to shake and slowed down, could not go over 35mph. At 91k miles, the car developed a misfire in coil 2. It was recommended to replace the spark plugs, which we did (all 4). The code received is P0302. Still having having issues, upon further testing, it was found that there is no compression in coil 2. After researching - there are tens of thousands of complaints of this same issue. Talking with a dealer, then to Ford's customer service, I was told there is nothing they can do. I need a new short block which will cost upwards of $8,000. This is a known issue with Ford and thousands of complaints, yet no recall has been done. Ford said the warranty is 7 years or 84,000. While I am within warranty for the years, I am just over the mileage. However, a car that is just at 90,000 miles and only one owner (myself), driven about 3-4 days a week for work should not be having this problem. There were NO notifications or messages that there was a problem. There still is NOT a check engine light or other notification. We had to have a scan put on it to learn of the P0302 misfire in coil 2. There is a class action lawsuit starting up and we will join.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stopped the vehicle and checked the fluids, and the fluid levels were sufficient. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic retrieved DTC code: P0450. The vehicle was not repaired. The check engine warning light illuminated became illuminated again. The vehicle was taken back to the independent mechanic and the failure code P0450 was retrieved again. The dealer was contacted and made aware of the failure and the failure code information. The fault code identified a failure with the evaporative emissions system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 122,089.

Driving to work and message pops up on the dash that says “High Engine Temperature Stop Safely”. I had the car towed and the engine likely has a coolant leak.

Check engine light came on, and then car started misfiring. Took it to dealership who stated coolant was leaking into the engine and was a result of TSB 22-2322. Technician said if the engine is not replaced it could result in engine malfunction such as overheating and leading up to a fire. Received an estimate of repair from the FORD dealership which confirms issues.

The exhaust for the engine is leaking into the coolant, the engine's head gasket is failing. There is a risk of engine fire. It is a known design flaw in regard to the 2.0L engine. The recall has not been expanded to Ford. The solution is engine replacement with a Long Block design. Which is saddling consumers with an $8,000 repair bill for Ford not owning up to its design flaw. Consumers should not be saddled with repair bills that are a direct result of poor design on the part of the manufacturer. Much less be worried that an engine may catch fire as a result of said poor design.

The splash shield on underneath both the driver and passenger sides are falling off the vehicle. Passenger side started last year and the driver side was yesterday 5/17/2024 it appears the plastic pieces holding to the care are failing. Have zip tied them in to place to keep them on. I have seen many reports of this happening to other 2017 ford escapes online but dosnt seem like they have found a way to fix it.

The contact owns a 2017 Ford Escape. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The vehicle was able to be restarted on the first and second attempts. Additionally, a catastrophic failure and engine overheating message was displayed. The vehicle was towed to a dealer where it was diagnosed that coolant had leaked into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 55,000.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.

Coolant is leaking into the cylinder. Engine block now needs to be replaced. This is a known design flaw but not being addressed by Ford.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was misfiring, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into the engine. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 96,000.

Coolant is leaking into the engine block in Cylinder 1. This is a known issue. The Vehicle has 61,000 miles on it. Local dealership has confirmed this and diagnosed that the Small Block and the head gasket need to be replaced. The car could stop at any moment while driving due to this defect. A TSB was issued but Ford will not work to assist coverage of repair.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, a ticking noise was present coming from the transmission. Later, the transmission failed, and the transmission shifter would not go into gear and the vehicle failed to go in drive or in reverse. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.

THERE IS A COOLANT LEAK. I BOUGHT THE CAR FROM A DEALERSHIP IN APRIL 2024 . THE RESERVOIR WAS EMPTY IN 3 WEEKS. I FILLED IT BACK UP AND IT RAN EMTY AGAIN IN 3 WEEKS.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle misfired, with the check engine warning light illuminated. In addition, the RPMs were unusually low. The vehicle was driven to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.

The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine was misfiring with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that coolant was leaking into the engine, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 87,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge indicated that the engine was overheating. The vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure due to a coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 112,302.

The engine started using coolant. it uses so much I have to add coolant every other day. The engine now has started to be hard to start and chugs for a short time after starting. After research I found that the ecoboost engine had a design flaw the Ford corrected in 2020 with an engine upgrade. I think Ford should be responsible for replacing my engine not me.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the contact heard a loud clanking noise coming from the engine with the check engine warning light illuminated. The contact stated the engine began to misfire. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was taken to AutoZone where it was diagnosed and determined that the engine was misfiring. The contact was informed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure persisted with the engine warning light illuminated and the engine continuing to misfire. The vehicle was then taken to an independent mechanic where it was diagnosed with a failure with the engine block. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHSTA Hotline for further assistance The failure mileage was 101,000.

On [XXX] 2024 my vehicle began to vibrate while driving, then the engine light came on. The following day I took the vehicle to the dealership, Sam Galloway Ford and was given an appointment to have the vehicle checked. The vehicle was dropped off on [XXX] and was left overnight. The following day [XXX], the service advisor Reid contacted me to let me know the diagnosis result which was coolant intrusion into the cylinder and that I need a new engine. I was told the cost to replace the engine is $9,329, this includes labor, materials, tax. Needless to say, I was astonished and informed Reid that I could not afford to do the repairs and needed to consult with family before I give permission to proceed with the work. I later found out that the Ford Escape is included in class action lawsuits due to the EcoBoost engine issues which cause the engine coolant to leak into the cylinders, this is the exact issue with my vehicle! I further learned that Ford Motor Company has been aware of this issue with their vehicles since 2010. I have only had my vehicle serviced at the Ford dealership for over 6 years, and at no time was I notified that there was a potential problem with the engine of my 2017 Ford Escape. This is negligence and I am extremely perturbed that this information was not shared. I now feel that I was putting my family at risk driving this vehicle. I feel that Ford Motor Company should take responsibility to inform customers and provide compensation accordingly. There sh

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the "Engine Fault, Service Now" and "Change Oil Soon" messages were displayed. The contact stated that the oil change was due after 2,000 miles. Additionally, the contact stated while driving and making a turn, the vehicle stalled. The message "Engine Fault, Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that a mixture of oil and coolant was leaking into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,000.

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle was shuddering abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine which caused an engine misfire. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Numbers: 21N12 and 19B37. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the Customer Satisfaction programs. The failure mileage was approximately 130,000.

Coolant intrusion that ruined the engine known ecoboost issue

Wheel lug nuts have swollen and are distorted. Have been told by ford dealer to replace them. Car has 41,000 miles. Ford is responsible and needs to replace.

The engine is at 157,000 miles. I have taken it to 2 mechanics in the last few weeks that have diagnosed it with a blown head gasket. They have said this type of engine cannot be repaired and has to be replaced.

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at 35 MPH, the overheating message was displayed. The contact pulled over and turned off the vehicle. The contact added coolant. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant in cylinder #2. The vehicle was not repaired. The contact stated that the failure was related to Technical Service Bulletin: 22-2229. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 127,140.