Page 27 of 55 · complaints 1,301–1,350 of 2,704

2017 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine and Engine Cooling
Filed Jul 22, 202458,000 milesMI

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine overheated while driving. The contact pulled over to check the coolant level and discovered that the coolant reservoir was empty. The vehicle was taken to an independent mechanic, who determined that the engine needed to be replaced. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 58,000.

Power Train
Filed Jul 22, 202493,000 milesNC

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 70 MPH, there was a loud thumping sound coming from underneath the vehicle. The contact stated that the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 93,000.

Power Train
Filed Jul 22, 2024154,000 milesNY

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 70 MPH, the transmission slipped out of gear. The contact depressed the accelerator pedal and the engine revved; however, the vehicle failed to respond as needed. The contact stated that the "Service" with an exclamation point warning light was illuminated. The contact stated that the failure was intermittent but became a recurring failure while driving at various speeds. The contact had taken the vehicle to a local mechanic who flushed and refilled the transmission fluid. The vehicle was repaired. The contact stated that the transmission failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 154,000.

Engine
Filed Jul 22, 2024MO

Approximately six months ago, for few months the vehicle would misfire when trying to accelerate quickly or above 2500 rpms. It randomly went away and I had the car diagnosed, but since it was not having the issue at the time, I was told I would have to wait until it started back up in order to find out what was wrong. 2 months later (7/12/24), when I started the vehicle in the morning, it felt as though it was idling very high and vibrating. There were no signs in the 2 weeks leading up to this happening. The check engine light was also on. We took it to the Ford dealership and found there was coolant leaking into cylinder 4 and I need a new motor. Ford wants to charge me $7000 for a new motor.

Engine and Engine Cooling › Engine › Gasoline › Turbo/Supercharger
Filed Jul 22, 202496,000 milesPA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated intermittently. The contact stated that the dealer had previously replaced the engine. The vehicle was taken to AutoZone, where error code P0299 was retrieved. The vehicle was then taken to the dealer, but the check engine warning light was no longer illuminated, and no error code was retrieved. The failure recurred. The vehicle was taken back to the dealer, where it was determined that the turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

Engine
Filed Jul 22, 2024MO

Diagnosis-Coolant intrusion into number 2 cylinder. check engine code misfire #2 cylinder causing engine to overheat and vibration with loss of power. Pulled over and let vehicle cool down and took it in for service. I’m told a new engine is needed. I am also told by Ford my VIN is not included on their list of vehicles having same problem. I called Ford and apparently today is 17 days past campaign date to get immediate review. Ford customer care says Management will review but unable to say when. We really liked our Escape and hope Ford will come through with a good resolution timely.

Engine
Filed Jul 19, 202441,455 milesVA

The contact owns a 2017 Ford Escape. The contact stated that while driving, the vehicle failed to accelerate above 2,000 RPM intermittently. While driving approximately 40 MPH or exceeding 40 MPH, the vehicle was shaking and hesitating. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic to be diagnosed and it was determined that the vehicle had experienced spark plug and cylinder failure. The spark plugs and the ignition coils were replaced; however, the failure persisted. The vehicle was taken to another certified mechanic, and it was determined that the engine block was fractured, allowing coolant to leak into several cylinders, causing the engine to misfire. The contact was informed that the engine needed to be replaced. The dealer was contacted and confirmed the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacture referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 41,455.

Engine and Engine Cooling
Filed Jul 18, 202479,900 milesOK

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stated that an unknown warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 79,900.

Engine
Filed Jul 18, 2024TX

Antifreeze intrusion from head gasket into cylinder 3. broke down on roadway. was diagnosed by ford, Lincoln, mercury dealer kept having to fill antifreeze every other month for years when it became severe the check engine light came on with code to cylinder 3 Ford diagnosed failed head gasket do to bad engineering design and recommended replacement of engine... $10,200 called ford and was told no help available submit complaint on NHSTA, was my only option

Engine
Filed Jul 17, 2024GA

Coolant leaking into the cylinder compartment (cylinder 3) and Ford refuses to fix it even though it is a known issue. The service technician at the Ford dealership acknowledges that this is a widespread issue for the EcoBoost engines. There is a service bulletin that was put out but Ford acknowledging the issue https://static.oemdtc.com/TSB/MC-10214126-0001.pdf

Engine
Filed Jul 17, 202451,773 milesWA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 51,773.

Wheels
Filed Jul 17, 2024OH

The lug nuts were swollen

Engine and Engine Cooling
Filed Jul 17, 2024129,300 milesNC

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the coil pack in cylinder #3 and spark plug. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the independent mechanic, who determined that coolant was intruding into cylinder #3, and that the engine needed to be replaced. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 129,300.

Engine and Engine Cooling
Filed Jul 17, 202457,000 milesIL

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact was able to continue driving the vehicle. The contact stated while cold starting the vehicle, the vehicle was idling roughly but started operating normally after warming up. The contact stated that the failure was intermittent but became a recurring failure. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the engine block. The contact stated that the mechanic informed the contact that the engine was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the mechanic that the manufacturer had issued a Customer Satisfaction Program: 21N12 - Coolant Intrusion into the Engine Block (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that the vehicle was no longer covered under warranty for the repair. The failure mileage was approximately 57,000.

Engine
Filed Jul 17, 2024MA

Dealership says there is coolant leaking into engine. I had the car in the dealership 6 weeks ago for it’s 65k miles checkup and no issue was noted then, have driven less than 1,000 miles on it with no noticeable issues other than the check engine light coming on which is why I brought it back in.

Wheels
Filed Jul 16, 2024CO

Rear differential failing causing the back tires to go at different speed than the front. Causes steering issues. Part is limited in availability per dealership as so many ford cars are having the issue.

Engine and Engine Cooling
Filed Jul 15, 2024100,175 milesFL

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated. The contact attempted to slow down to exit the Interstate and the vehicle started jerking and driving rough. The vehicle was taken to the dealer where it was determined that coolant had leaked into cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After receiving the repair, the check engine warning light illuminated again. The contact decided to trade the vehicle instead of repairing the vehicle. The manufacturer was made aware of the failure. The failure mileage was 100,175.

Engine
Filed Jul 15, 2024WI

Engine block design is defective and allows coolant to leak into cylinders 2 or 3. This causing white smoke, engine misfires and overheating that can cause an engine fire. Ford has issued service bulletins to replace the engine but no recall at this time.

Engine and Engine Cooling
Filed Jul 15, 202488,000 milesIN

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the coolant fluid was significantly low. The contact was able to drive a short distance to the residence. The vehicle was inspected by a relative who replaced the spark plugs; however, the failure persisted. The contact stated that the vehicle was losing an excessive amount of coolant fluid and needed to be refilled every three days. The contact stated that on one occasion, the warning light indicating that the engine was overheating had illuminated. The vehicle was taken to a local dealer who confirmed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,000.

Engine
Filed Jul 15, 2024GA

There is coolant intrusion in cylinder 3. My engine needs to be replaced and it has 95,000 miles on it. Ford only covers it to 84,000 miles.

Engine
Filed Jul 12, 2024NY

For the last few months, I’ve noticed that my vehicle’s brake mechanism hasn’t been stable, also audible /noises coming from brakes at time, vehicle has an EVAP leak, causing vehicle not to start after refilling with gas. Yesterday, 6/11, while traveling, there was a notice that said engine was overheated and to stop vehicle safely. I was on a restricted highway on a very slim shoulder, very traumatized, but after 3 hours successfully has vehicles towed to a repair shop. No work has started.

Engine
Filed Jul 12, 2024ME

When I am driving my 2017 Ford Escape SE 2.0L Turbo EcoBoost, the engine seems to hesitate/skip when I am driving along at speeds from 25-55, once it accelerates from 55 to 70, the skipping doesn't seem to happen. It feels like the engine is skipping or gear shifting is skipping. This has been happening for a long time since it passed 60,000 miles and it's at approx. I was told by an independent mechanic that the transmission needs to be flushed, but flushing it wouldn't necessarily stop what's happening. I am now at 140,000, the car seems to still operate, and the engine light has never come on indicating an issue/malfunction. It's even had a part fixed in the transmission from a recall and the issue continues. However, recently I noticed when I am coasting down a hill and I tap my brakes to slow down and usually during this time braking triggers the hill assist function, the RPMS have been racing up to 3,000-4,000 RPMs and it usually won't go back down unless I press the gas to get it to shift gears. Usually this makes me have to accelerate instead of slowing down or keeping my speed at the legal speed limit on that road the hill is on. I was recently told that there is an engine block recall on 2017 Ford Escapes, and I am not sure if this could be the issue. But if it is, I would like to have my vehicle looked at by a Ford garage and have it replaced at no cost.

Engine
Filed Jul 12, 2024NM

I purchased my Ford Escape SE eco boost 2017 new. and now the engine light came on and I had ford checked to see what was the issue. once diagnosis was done they told me I had to replace my engine for eleven thousand (insane ) my coolant was leaking into my cylinders and engine. I looked up this issue and found that there are thousand of people with this issue. Ford is aware of this yet will not recall these engines. hard working people like myself are stuck with a lemon for a car due to not being able to afford this new engine. how is this possible! I really pray for all of us who are going through this and not having any help from Ford. Please Please help.

Engine and Engine Cooling
Filed Jul 12, 2024MN

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 30-65 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Engine
Filed Jul 12, 2024TN

There is a Ford Technical Service Bulletin (19-2208) that deals with a coolant intrusion into the engine through a cracked cylinder. My vehicle falls into the category of this particular issue. After multiple repairs to my vehicle due to my engine light coming on intermittently my car warning lights came on while I was driving down the interstate and had to pull over. I sat at the side of the road until I could get a tow truck to pick my vehicle and myself up. There has been no notification to owners about this issue because Ford is telling me that it's not a recall but a Technical Service Bulletin so I'm being told I have to pay $10,000 for a new engine. I have 73,000 miles on my 7 year old vehicle which I shouldn't have to buy a new engine. This is definitely a safety issue, I could have broken down at night, fortunately, I got off work 2 hours early so it was still light outside. I'm a [XXX] and this has been a very stressful time due to a manufacturing defect that is not of my making INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Exterior Lighting
Filed Jul 11, 2024IN

The headlights keep burning out, alternating from driver’s side to passenger’s side. The bulbs burn out about every three months but have burnt out in as little as 1 month (same bulbs). A search on the Internet shows numerous persons having the same problem with their Ford Escapes.

Engine
Filed Jul 11, 2024AZ

At 37,775 miles on Aug 23, 23; 1st check engine light. The cause was unclear, possibly an intermittent purge valve, which was replaced. The second check engine light was at 46,919 miles on Jul 03, 24; and that's when it was noted the coolant level had dropped a little bit. Excessive carbon was also seen in the #1 cylinder and the shop suspected a coolant leak. A pressure test was performed but the result was negative...so all the required and recommended maintenance was performed. The next day, the engine light came back on. On Jul 09, 24; the shop then performed an overnight coolant pressure test, and it showed that coolant was indeed leaking into the #1 and #2 cylinders. This could be a fire hazard and could also lead to a catastrophic engine failure. My autoshop (Accurate Automotive, in Yuma AZ) pointed out the Ford bulletin for my engine...a block defect, (Reference# 22-2229, issued Jun 09, 22) and recommended I take the vehicle to the Ford dealership in Yuma... which I did on Jul 10, 24. The service representative (Jesse) did not accept the finding of my shop and said Ford will perform their own assessment. No Ford recall has been issued for this defect. There should be, though. The vehicle is available for inspection upon request.

Engine
Filed Jul 11, 2024IL

While driving on the expressway the check engine light came on and the car started to shake violently. The car doesn't accelerate right away. After inspection, the auto shop provided the following comments: Engine is burning coolant, upon arrival vehicle low 1 gallon of coolant no coolant leaks present. After adding coolant and starting up white smoke coming out of tail pipe smelling like burnt coolant. Codes present for check engine light P0300 random misfire detected P0302 cylinder 2 misfire detected P0316 misfire detected upon start up p0456 evap system lean p1456 unable to bleed fuel fuel tank P2196 02 sensor signal. Oxygen sensors needed due to coolant burning Purge valve needed Engine needed internal damage. After contacting Ford Corporate and a Ford Dealership it was determined that the car would not be under warranty (odometer is 59,225). The car has not been repaired due to the expense of a new or used engine replacement. Many reports online have stated this problem is very common for this type of vehicle.

Power Train
Filed Jul 11, 2024118,000 milesMA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. The contact stated that after several attempts to accelerate, the vehicle lunged forward. In addition, the RPM was elevated. The contact stated that the failure occurred while driving on a busy highway. The contact stated that the failure occurred after releasing the brake pedal or after coming to a complete stop. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The contact was advised to have the vehicle towed to the dealer for assistance. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. The VIN was unavailable.

Engine
Filed Jul 11, 2024CA

I had my car serviced with Ford 6/2024 for the replacement of a steering rack and pinion that cost $3,000. After repair, my check engine light came on. Ford capped all my fluids, but said they didn’t diagnose the check engine light because it would cost another $200 diagnostic fee. On 7/1/2024 I took my car to a local mechanic and he discovered I had no coolant fluid and a diagnostic test showed a misfire in Cylinder 1. He diagnosed this for free in a few minutes, while Ford refused and allowed me to drive back on the road in dangerous conditions. My coolant is leaking into cylinder 1. This is due to a manufacture defect in the open deck design of the engine block. My life was put at risk on the road driving with no coolant causing damage to my engine and reducing my car’s performance. Joes Auto shop confirmed my issue informing that I need a new engine costing around $8,000.

Exterior Lighting › Tail Lights
Filed Jul 10, 2024100,000 milesVA

The contact's daughter owns a 2017 Ford Escape. The contact stated that the headlights and taillights were inoperable. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed and determined that water had entered the light assemblies. The headlight and taillight assemblies were not properly sealed. The bulbs were replaced. The manufacturer was not contacted. The failure mileage was approximately 100,000. The VIN was not available.

Engine and Engine Cooling
Filed Jul 9, 202496,000 milesIA

The contact owns a 2017 Ford Escape. The contact stated while driving from a complete stop, the vehicle failed to exceed 5 MPH. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into the short block. The dealer determined that the short block needed to be replaced, and the dealer related the failure to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,000.

Engine
Filed Jul 7, 2024NY

Coolant leaking into the engine causing the vehicle to overheat

Electrical System
Filed Jul 7, 2024VA

The power steering assist failed suddenly while my wife was driving the vehicle with our children in the car. She couldn’t control any steering. I’ve sought help from the dealer multiple times, but they haven’t been helpful. No prior warnings as far as warning lamps etc.

Exterior Lighting
Filed Jul 5, 2024MI

All four of the tail lights, on the hatch and on the sides of the car are leaking and retaining water which has caused the brake/tail lights on the rear to fail. This is an obvious safety hazard and a quick Google search reveals that it is a widespread problem. There has always been some water in the light, starting with condensation about a year ago, but as of the last few weeks, the lights are inconsistent, and now appear to not be working at all.

Exterior Lighting › Tail Lights
Filed Jul 5, 202423,000 milesMI

The contact owns a 2017 Ford Escape. The contact stated that upon approaching the vehicle during a rainstorm, the contact observed water pooling inside the taillight assembly. The contact then became aware that the taillights were not functioning as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the taillight assembly water seal allowing water to leak into the assembly and short-circuiting the taillights. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 23,000.

Engine
Filed Jul 3, 202470,000 milesAL

The contact owns a 2017 Ford Escape. The contact stated that on several occasions while in park(P), the vehicle rolled forward inadvertently. The contact stated that the brake pedal was depressed twice and held down to stop the vehicle. Additionally, on several occasions, the contact observed an abnormal sound coming from the vehicle while driving at various speeds, and while the vehicle was idling, the vehicle was running rough. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve needed to be replaced. The vehicle was repaired approximately four times in one year; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Engine
Filed Jul 2, 2024GA

My vehicle is currently with a Ford Dealership and I was advised one of the cylinders is bad and the repair bill is $13,000.00. I have 55,000 miles on the vehicle. This appears based on my research this has been a common problem. Since the 60 months has passed, I am told I have no recourse to address this problem. Ford needs to honor any problems that happen before 60000 miles and not 5 years OR 60000 miles whichever comes first! In this society people work from home and don’t drive cars like they have in the past!

Power Train
Filed Jul 1, 2024108,000 milesMO

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated to accelerate and shift between gear as intended. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The vehicle was not repaired, and the failure was related to an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

Engine and Engine Cooling
Filed Jul 1, 2024130,000 milesMI

The contact called on behalf of her boyfriend, who owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine was overheating. The contact was able to pull the vehicle to the side of the road and inspect the vehicle; however, there was no coolant leak found. The vehicle was taken to an independent mechanic to be diagnosed. The contact was made aware of coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

Engine
Filed Jun 30, 2024NJ

Seems I have one of the Ford Escapes that coolant is leaking into the cylinders, I have 47500 miles on my 2017 Escape. Was informed that the engine needs to be replaced. Car overheated with my [XXX] in the car during a torrential rainfall driving on a highway where people had their hazard lights on because of the rain. By the time we got home there wasn't a drop of coolant. Added some and it was empty the next day, nothing on the road, My mechanic said it's not leaking it's going into the cylinder to the motor. Now I have to go car shopping can't have a dangerous car like this with my granddaughter in the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Jun 30, 2024NY

After purchasing a 2017 Ford Escape with the 2.0L engine, a check engine light came on, indicating misfires in cylinder 1. Local mechanic found coolant leaking into the engine and advised not to drive more than a few miles as potential for further damage and/or possible engine fire may occur as oil may also be leaking into the cylinders. I found there is a TSB by Ford to it's mechanics as a known problem, but the Ford dealer is indicating they won't cover it as the car is 94k miles and there is no official recall.

Engine and Engine Cooling
Filed Jun 28, 2024125,000 milesMA

The contact owns a 2017 Ford Escape. The contact stated became of a coolant leak on the driveway. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall. The failure mileage was approximately 125,000.

Engine and Engine Cooling
Filed Jun 28, 202484,000 milesTX

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the engine overheated. The contact stated that the messages “Engine Overheating” and “LIMP Mode” were displayed. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to coolant leak into the engine. The contact believed that the failure was associated with Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.

Engine
Filed Jun 28, 2024MI

We purchased a vehicle from Tom Holzer ford in Farmington Hills, MI back in 2017. We just took the vehicle in for service and the repair shop stated we need a new motor because it is leaking coolant into cylinder number 1. They are able to see exhaust in the cooling system and the vehicle is unsafe to drive. There is a technical service bulletin and is a known issue for ford escapes. We need to have Ford cover the cost of the new motor and get it done immediately.

Engine
Filed Jun 28, 2024CO

I have a 2017 Ford Escape 2.0 w/ a long engine block. Coolant is leaking into the cylinders causing misfires. Apparently this is a known condition, but Ford has only been addressing the 1.5 engines. It’s a slow, almost undetectable condition and a design flaw in the engine. The recall / extended service bulletin that NHTSA sent out doesn’t cover the 2.0 vehicles. But it is happening, and after talking w/ Ford Service Center today, they are refusing to assist w/ repairs. My car has just over 65,000 miles and I’ve kept up w/ maintenance. Ford needs to address this fundamental design flaw in this engine and assist, if not fully cover the cost of repairs. This is a life safety issue. Because this is a slow leak and almost undetectable, I never knew or was notified of the situation. If I had, I could have sought some sort of remedy. Now I’m looking at over $8700 in repairs. Please assist and advocate for myself and others in this situation. Thank you.

Engine
Filed Jun 27, 2024MI

Mine was the 2017 2.0L 4-cylinder, with about 86,000 miles at time of incident. Code read as "P0303 - Cylinder 3 Misfire" Had a crack in Cylinder 3, allowing coolant and oil to get into the cylinder. I got my engine light code around 6 thousand miles before incident. When first addressing the issue, I took it in to dealer i bought it from (Fox Motors). According to their certified techs, the same problem was reported for the 1.5L engines and covered under recall(s), but not for the 2.0Ls. The fix for those cars was a whole new long block motor, approx $7,000. Throughout the next 6,000 miles, while trying to save up for said motor, the butt-end of Cylinder 3 blew out while on the road.

Electrical System
Filed Jun 27, 2024156,480 milesFL

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was able to be jumpstarted. The contact stated that a system failure warning light was illuminated. The battery was replaced; however, the failure reoccurred. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the CPU motherboard had been wiped. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 156,480.

Engine
Filed Jun 26, 2024OH

There is a known design flaw in 2013-2019 Ford EcoBoost engines where coolant leaks into the cylinders and causes the engine to overheat/fail. There are currently lawsuits pending about this issue but they are mostly focused on the 1.5L model; however, my 2017 2.0L model was just diagnosed with this issue at only 71,150 miles and the car is done. It needs a new engine and Ford has, as of yet, refused to issue a recall or make this right. All three versions of this engine have the same design flaw. I’m being told that my car is “too old” to meet any of Ford’s requirements for help, so I’m essentially being punished for using my car gently and because the issue did not manifest until after the warranty expired. This issue eventually causes a fire if the driver is not able to safely pull over when the engine begins overheating. Luckily, this did not happen in my case but the car is now undriveable.

Engine
Filed Jun 26, 2024PA

CHECK ENGINE LIGHT CAME ON. CAR MISFIRED A LITTLE. HAD CAR CHECKED BY MECHANIC. THEY TOLD ME THIS VEHICAL HAS HISTORY OF ENGINE COLLANT LEAKING INTO CYLINDERS. TOOK TO LOCAL FORD DEALER AND THEY CONFIRMED COOLANT IS LEAKING INTO THE ENGINE CYLINGER. NO REPAIRS WERE MADE. CAR ONLY HAS 67,600 MILES BUT WAS TOLD ONLY FIX IS TO REPLACE THE ENTIRE ENGINE AT A COST OF ALMOST $10,000 OR ENGINE WILL FAIL IF I KEEP DRIVING IT.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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