2017 Ford Escape complaints

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the engine warning light was illuminated. The message to “Turn Off the Vehicle Immediately” was displayed. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 105,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated with heavy white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer where a diagnostic test was performed. The contact was informed that there was a coolant leak into cylinder #1. The manufacturer was notified of the failure, and the contact was informed that there were no recall or warranty on the vehicle. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.

Found the dreaded coolant intrusion, with a misfire on cylinder four. The ford dealer found the design flaw of the slits cut in between the cylinders. The dealer is stating that the car needs a new lower block. No engine check lights on, motor lags as you take off from a stop. This i believe is dangerous to anyone driving this car with this known problem. After exploring the internet many other people are experiencing this same problem.

UPDATE FOR TRACKING 11613924: Ford tech ran their diagnostics and have determined that it is still showing a Cylinder #2 misfire. They have advised me that I need a new Long Block and have quoted me at $7,800. Ford Corp states that there are no recalls, TSBs, or Customer Satisfaction posts that will cover my repairs, and I am out of any type of warranty for financial assistance from them for this known issue on the 2017 Escape 2.0L. I’ve had this car for 2 years, put a little over 5k miles on it. Total mileage right now is less than 98K.

I was driving down the road and my vehicle stalled out and had little to no acceleration Was stuck in the middle of an intersection until I could move it to a parking lot putting my safety at risk. Dealer (Brondes Ford Toledo) ran codes, yet would not tell me the codes after they tried to charge $11,000. No Warning lights yet, had engine lights on until the dealer replaced Fuel vapor assembly and crankcase pressure sensor a little less than 30 days beforehand. After service Ford said it was good to go and stated this could not have been related to the bushing already recalled.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine was severely damaged due to coolant intrusion into the cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

Engine misfired while driving down highway causing car to shake, and emitting smoke from the tailpipe. Vehicle has 93,000 miles and has always been well maintained. Driven carefully and never driven rough. Due to the abrupt failure of the engine driver nearly lost control of the vehicle and had to pull to the side of the road immediately. The problem was confirmed by the dealer who admitted that they know there is a problem with this years engine failing prematurely but wanted $11404.47 to replace it. The vehicle was inspected by a certified Ford Technician at Koch 33 ford in Bethlehem PA. This failure was unprovoked, there were no warning lights, messages, or any symptoms. FORD KNOWS about this issue and refuse to issue a recall or address the problem once it fails. There is ZERO reason a car that is 7 years old is now completely worthless. When asked about this the dealer said that they would be happy to roll the outstanding cost of the vehicle into a new loan on a new car but they would not address the vehicle that failed.

Coolant is continually, but slowly, leaking. The car has alerted me twice now that the engine is too hot and to safely stop the vehicle. There is also an oil leak. The vehicle needed oil replaced, not just changed, within the window of scheduled oil change. This car has been routinely taken into Ford for oil changes and nothing has been said about this issue.

#1 cylinder misfire. Many complaints on Coolant intrusion into engine cylinders

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the vehicle shuddered abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The vehicle was taken to two independent mechanics, who determined that the failure was due to the torque converter. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Escape. The contact stated that while his friend was driving at an undisclosed speed, there was excessive white smoke coming from the exhaust. The vehicle was not repaired. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine. The owner was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 73,000.

I went in for the recall notice I had received and wanted the dealership to check on a concern I had towards my Escape that came afloat the day prior. I had scheduled to bring my car in for the recall/car concerns, except, I ended up bringing it in early. Now, the car was shimmying and the ck engine light came on. After the inspection, I was read the tech's notes. I was then told the cost of its repairs was nearly $7200! My car is only 6/7yrs old with 56,000 miles. I have not had any engine issues. After seeing the NHTSA report concerning my vehicle, I feel the needed repair cost should not be from my wallet. Here is my Escape's VIN [XXX] as well as the notes from my dealer's tech. "Verified the concern, engine has a misfire, CEL on some white smoke when started and also low on coolant. Hook up the IDS and found codes P0304, P0316 and P051B. Performed a cylinder balance test and found cylinder 4 misfiring. Performed a relative compression test and relative compression is ok. Reviewed mode 6 data and found cylinder 4 has been misfiring. During my visual inspection I found the coolant reservoir was empty/ low on coolant. Removed the cylinder 4 spark plug and the porcelain was cracked. Looked into the cylinder with my bore scope and the piston was clean aluminum indicating it has been steamed with coolant. Pressure test the cooling system ond found cylinder 4 is seeping coolant into the cylinder. The short block will have to be replaced to fix the concern." If you can get back t

The contact owns a 2017 Ford Escape. The contact stated that the engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a coolant intrusion into cylinder #1. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.

The head gasket of the engine failed, allowing the intrusion of coolant in to the combustion chamber as well as exhaust gas entering the cooling system. After starting up the engine there is white smoke exiting the exhaust pipe. If you open the coolant reservoir you will also see bubbles coming up (exhaust gas). The issue was diagnosed by a machine shop with pressure testing. The report is attached. The issue was noticed because the car showed a low coolant check light. The car was immediately pulled over without the engine overheating. The ODB2 scanner also showed an engine misfiring for the first 1000 revolutions. This is a known Ford issue and design flaw in the 1.5L engine built between 2017 and 2019. Being a small, high powered turbo engine the engineers needed a better cooling capacity and added a channel between the cylinders to allow for more surface cooling. This channel significantly lowers the ability of the head gasket to perform for the expected life span of the engine. The surface area between the combustion chambers is way too small. Ford addressed the coolant intrusion issue and mitigated it by a change in the coolant passages. It was introduced in early 2019. The issue is confirmed by Ford as well as the dealership where we purchased this car. The issue can only get permanently fixed by replacing the engine block. Only changing the head gasket means the issue can reappear any time, making the car unsafe to drive. Living in Arizona, we feel that it is unsafe t

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was being repaired under an unstated recall, there was an abnormal amount of smoke coming from the exhaust pipes. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a coolant intrusion into the engine short block. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was running extremely rough, with the check engine warning light illuminated. In addition, the contact stated that the coolant reservoir was being refilled every three to four days. The contact stated that there were no visible coolant leaks. The vehicle was taken to the dealer where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.

The engine block cracked and coolant is leaking into the cylinders at 55k. Car is at the dealers and Ford says it knows this is a defect but won't recall or make it right. The repair is a total engine replacement for over $8k!! This set off a check engine light off which is how I found out. This could've caused the engine to stop running at any speed and cause an accident. I want Ford to pay for the known defect but they refuse.

The contact owns a 2017 Ford Escape. The contact stated while attempting to start the vehicle, there was an abnormal amount of white smoke coming from the exhaust system. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that there was coolant leaking into the engine and that the short block needed to be replaced. Upon further investigation, the contact was informed that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

The contact owns a 2017 Ford Escape. The contact stated while attempting to turn off the vehicle, the vehicle failed to turn off as needed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there was rust inside the cylinder. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

At random times, the engine would lose power without warning, sometimes very significantly. I was fortunate that this never occurred during a time when it could have resulted in an accident. This is a known issue with this engine (ref: Ford TSB 22-2229), yet Ford refuses to offer any corrective measures other than to replace the entire engine at the owner's expense. In my opinion, this is clearly a potential safety issue and the Ford Motor Company should be held responsible for correcting the problem with all owners of the vehicles affected.

On September 20, 2024, both low beam headlights stopped working while driving at night. High beams continued to work. This same problem happened about a year ago. At that time, a heavier duty wiring harness was changed to correct the problem. The problem has returned. We are in the process of getting this issue looked at.

The contact owns a 2017 Ford Escape. The contact stated that while pulling out of the driveway, the messages that "Engine Overheating, Do Not Drive" and "Power Train Failure" were displayed on the instrument panel. Additionally, the vehicle was jerking. The vehicle was placed in Neutral(N) and coasted back into the garage. The vehicle was towed to a dealer where it was diagnosed and determined that the short block needed to be replaced due to coolant leaking into cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. Additionally, the contact became aware of an abnormal coolant odor. The vehicle was towed to the dealer where it was diagnosed with a coolant leak into the engine and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 160,000.

Coolant is leaking I to the engine compartment.

The contact owns a 2017 Ford Escape. The contact stated that the front passenger's side door latch had failed, and the door failed to securely close. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 99,430.

Noticed 2017 Ford Escape Titanium, 73,000 miles with 2.0L ecoboost was starting to use coolant. We kept topping off. One day trying to start, engine ran roughly. When looking under hood noticed there was almost zero coolant in reserve tank and engine light came on (first time it ever came on). Have had all services done at dealer, last one in Jan, 2024. Took to dealer, diagnosed with coolant intrusion into cylinder #2. Was told it would require new long block. Car out of warranty and total cost to replace over $8500. I have since researched this issue and Ford Motor Co is aware of it and doing nothing. I called their help line and was told basically, you are out of warranty and out of luck.

My engine light went on Tuesday, [XXX], while driving on [XXX] in Los Angeles. The vehicle wouldn’t accelerate and the engine started to shake. Reducing my speed I was able to make it to my destination INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Timing belt and/or tensioner failed and destroyed the engine. Mechanic said it may be impossible to know the cause but something that should not happen. No warning lights or symptoms until catastrophic failure. Belt broke, made a noise as it was hitting other parts in the engine and the car stopped. We were lucky we were pulling into the garage and not on the interstate. The car only had 46,000 miles well kept and maintained. Ford does not even recommend inspecting the timing belt until 150,000 miles. Other 2017 ford escapes with eco boost are known to have coolant leakage that destroys the engines as well as other issues. Ford made some of those right and even extended warranties but mine was not included and past warranty. Ford refused to escalate my complaint. We only owned the car for 5 years putting only 15k miles on it rarely leaving town. The dealer estimate was a whooping $10889.23. We hadn’t even finished making payments

The contact owns a 2017 Ford Escape. The contact stated that there was white smoke from the vehicle. The contact stated that while driving at various speeds, the vehicle was chugging. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the engine, and the head gasket and engine needed to be replaced. There was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that there were no recalls for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,580.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 110,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 75 MPH, the vehicle downshifted with no warning light illuminated. The vehicle was restarted; however, the failure recurred, and the transmission warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 136,000.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer for a routine oil change and the contact was informed that there was a misfire in cylinder #3, and there was coolant intrusion into the cylinder. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle and referred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the vehicle stalled while attempting to start the vehicle. The contact stated that coolant was leaking into the engine. The contact stated that the failure was a persistent failure. The vehicle was taken to a dealer and an independent mechanic to be diagnosed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 97,990.

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, there was an abnormal sound coming from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with coolant intrusion into the engine. The message "Engine Fault - Service Now" was displayed on the instrument panel. The vehicle was not repaired because the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,026.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact that the engine temperature gauge was in the red zone. The contact stopped and checked under the hood and became aware that coolant level was very low. The contact refilled the coolant reservoir and drove to the destination. The contact stated that failure reoccurred, and the vehicle was taken to an independent mechanic. The mechanic diagnosed the vehicle and determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to TSB Number: 19-2346 Coolant Intrusion In Cylinders (Engine and Engine Cooling). The failure mileage was approximately 98,000.

Component malfunctioning is the engine cylinder 2. EcoBoost engines can break or catch on fire causing an accident. Yes, apparently a known issue. There is a current class action lawsuit in the state of California about this exact situation. Yes. Cylinder 2 started to miss fire on March 2024, took it to the shop thinking it needed new coils or spark plugs replacement. That did not solve the issue. Took it back because engine light turned on September 2024 and that's when i was told about the coolant leaking into the cylinder and how it was a known issue with the EcoBoost engines that my vehicle had.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.

Check engine light illuminated followed by service immediately light Ford garage pressure tested and overnight the coolant psi dropped 5 psi overnight Ford garage indicated that they removed spark plugs and found coolant in the cylinder Ford garage indicated "leak intrusion, these engines had issues for this" suggesting it is a common engine problem not an isolated incident Ford garage mentioned that they have created a revised block to address the failure of the jacket by eliminating the coolant jacket that fails and causes the leak Recommendation from Ford garage was engine replacement, a long block replacement Cost of recommended repair estimated at $11,223

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed up an incline, the vehicle inadvertently lost motive power; however, the contact was able to arrive to the destination. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 112,000.

Head gasket failure while under 100k miles. Replacement costing more than the value of the 6 year old vehicle.

Have a 2017 ford escape titanium that has only 96000 something on it that needs a engine replace....now my car sit in my yard as a ornament...loved that car but can't afford to put the engine in plus pay to put the engine in....engine light came on and say miss fire...cause by a # piston ....i wish something coud be done anot that....

The contact owns a 2017 Ford Escape. The contact stated that on several occasions when started, the vehicle ran rough. The check engine warning light was illuminated. The vehicle was taken to an AutoZone where a handheld diagnostic machine determined a failure in cylinder #3. The vehicle was taken to an independent mechanic but was not diagnosed; however, the spark plugs were replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,700.

I was driving from work on 9/12/2024 and the check engine light began flashing, car shaking, and began to have difficulties to accelerate. I got home, set up a tow, and the following day was told my engine failed due to no compression on cylinder 2. It was towed today on 9/16 to ford and they basically told me they likely won’t do anything after diagnosing it. A 7 year old car with 94,000 miles taken care of amazingly has complete engine failure. Why is there no help for people in these situations?! Please help

Coolant leaking into cylinders, smell coolant through vents, smoke from exhaust, film of exhaust coming into front windshield, turbo charger 1, under boost, car just stopped accelerating

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle experienced rough idling and was shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with a cracked cylinder head and misfire in cylinder #2. The vehicle was then taken to the dealer, who determined that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

My engine light came on during a longer drive for a road trip. When I took it to the dealership, my coolant level was very low and was causing my engine was overheating. The Ford service center diagnosed it as being low due to coolant intrusion into cylinder 1 causing a misfire and engine overheating. With it consuming coolant, the engine overheating can be a safety risk and Ford told me the only way to solve the problem is to completely replace the engine. I took it to another independent service center who noted moisture in cylinder 1 and believes it to be coolant intrusion as well.

The contact owns a 2017 Ford Escape. The contact stated that there was coolant leaking from the vehicle, and the “Engine Fault - Service Now” message was displayed. The vehicle was taken to an independent mechanic, who determined that the spark plugs and EVAP system needed to be replaced. The vehicle was taken to another independent mechanic, who determined that the head gasket was leaking into the exhaust and there was coolant intrusion into the engine. The mechanic recommended that the engine be replaced. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 107,000.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light activated and remained illuminated. The vehicle was driven to the local dealer who diagnosed that the #2-cylinder head had cracked due to coolant intrusion into the engine, and that the engine was overheating. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 103,895.

Engine defect causing coolant leak

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into the engine causing and engine misfire in cylinder #3, resulting in engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 79,000.