2017 Ford Escape complaints

Car had error code P0301. Took car to Ford dealer and was told there is a known defect with the 2.0 liter Ecoboost engine, (Ford TSB 22-2229) regarding coolant leak into the engine cylinders. There is no fix, and Ford recommends replacing the entire engine at a cost of over $8,000. I have called Ford customer support, there is no recall and they are unwilling to do anything to assist with this problem.

-PURGE VALVE SOLENOID REPLACED TWICE FOR EVAP SYSTEN, CODE 1450 OCCURED 01/05/2021 & 05/14/2021 AND -LEAK IN RADIATOR, UNKNOWN IF BLOWN GASKET. RECEIVED MESSAGE “HIGH ENGINE TEMPERATURE STOP SAFELY” WITH ZERO RADIATOR FLUED IN TANK OCCURED 11/2/202. THIS HAS NOT BEEN REPAIRED BUT I HAVE BEEN AWARE OF CLASS ACTION LAW SUIT RELATED TO THIS ISSUE.

In October, 2023 and issue with car just shutting off (no warning) in middle of road. Garage said possibly a thropple. After that nothing. October 2024 car shutting off again in middle of road . Garage can not find the problem. Meter just goes wacky. Please check in to this. Awaiting your reply.

UNKOWN Was Driving my sons car to dealership, because there was an oil leak and transmission fluid leak. I checked the levels before i left and made sure everything was up to the required levels. After leaving it, I got a call a few days later and they told me they were surprised the car didn't catch on fire due to how bad the issue was. The dealership called in the warranty claim to car shield which I have a contract with and they told me it was denied because there was a technical service bulletin number 22-2229 released on June 9'th 2022 stating the following "Summary This article supersedes TSB 22-2133 to update the Parts List. Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly." Carshield told me the reason there wasn't a recall about this was because there are no safety concerns with this type of issue, but as I was told by the dealership they were surprised my car didn't explode as I was driving it there, I thought I should make you aware of this before a serious accident really

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust. In addition, the contact stated that the coolant level was low. The contact stated that occasionally when the vehicle was started, there was white smoke coming from the exhaust. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that in 2022, the vehicle was repaired under the Customer Satisfaction Program: 19B37. The manufacturer was made aware of the failure but provided no assistance. The contact had researched Customer Satisfaction Program: 21N12; however, the contact was informed that the vehicle was not covered under the program. The failure mileage was approximately 72,000.

Our 2017 ford escape is experiencing an engine coolant intrusion and causing issues with vehicles handling a performance. Our vehicle is well maintained and only 72000 miles on it. This is a known issues with the eco boost engine and is currently a class action lawsuit against ford for other vehicles with a different VIN than the one we own. Our vehicle is meeting all the requirements but is not covered.

The contact owns a 2017 Ford Escape. The contact stated that there was white smoke coming from the exhaust pipe at start-up. The contact stated that the check engine and "Vehicle Overheating" messages were displayed. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed. The contact was informed that the engine needed to be replaced due to coolant intrusion into cylinder #4. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance; the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into the engine, causing head gasket failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and referred the contact to the manufacturer for additional assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 68,898. The VIN was not available.

Vehicle had coolant intrusion in the engine causing irreversible engine damage as diagnosed by a Ford dealership's service department. Apparently this is a well known issue on these Escapes. Ford states that although there are some recalls on this vehicle for this issue, they are only covering certain VINs. I was advised by others to submit my information here in hope of Ford expanding coverage for this faulty engine. We are left with a paperweight as a result of faulty engineering and pitiful customer service.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine, and several other unknown warning lights illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed and determined that the engine had seized due to coolant intrusion and needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the steering wheel became stiff and failed to turn to right while attempting to enter a McDonald's parking lot. The message "Steering Assistance Fault Failure - Service Required" was displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed that the power steering had failed and that the steering gear needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to an unidentified NHTSA Campaign Number; however, the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

The contact owns 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, and there was white smoke coming out of the exhaust pipe while starting the vehicle and while driving. Additionally, the contact stated that the engine was running rough, and the vehicle almost stalled while driving. The vehicle was taken to an independent mechanic, where the coolant hoses, the radiator cap, the spark plugs, the ignition coils, and other unknown parts were replaced; however, the failure persisted. The contact stated that while at a complete stop, the engine was running rough and the vehicle almost stalled. The contact stated that upon depressing the brake pedal and the accelerator pedal simultaneously, the contact was able to continue driving; however, the failure recurred and the vehicle almost stalled while decelerating. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The failure mileage was approximately 185,000.

An internal coolant leak has caused the engine to fail and the dealer is quoting nearly $7,000 for a new front block. A quick Google search indicates this is a known and common problem with this model/year Escape. This vehicle has less than 40,000 miles on it but Ford is not willing to assume any responsibility. Based on our experience and the well-documented issues online, we believe the manufacturer should be required to implement a recall and cover repair costs for this issue.

Engine service lights on and overheated. Replaced fan clutch, but same issue a week later. Repair shop stated coolant leaked into cylinder, needs engine replaced. I see online that others have had the same issue with 2017 Ford Escapes. I checked with Ford, they said to reach out to you for financial assistance as a safety issue since it is a known issue. Also seen a Ford technical bulletin 19-2139 dated November 21, 2019 for the issue.

There was a coolant leak in to the engine that caused a head gasket issue. When we got the headgasket replaced, a month and a half later the same issue came back but this time it caused a crack in the engine block and we're now being told we need a new engine. The car only has 83000 miles on it.

2017 Ford Escape with 66,000 miles, garage kept, well maintained. My steering wheel started to shake when shifting from park to drive but after idling for 30 seconds in park it was perfectly fine. Check engine light comes on, take it to a Ford dealer and they tell me the engine has a small coolant leak and the shaking was because the coolant was soaking a spark plug and it was burning it off. They told me the only repair they could do was replacing the engine for $10,000 or I could trade it/sell it to them and get $2,500 for it. And it is not covered by warranty and not recalled, but a known issue in these models/years. In this day and age a car should last more than 7 years and I’m not sure I understand if it’s a known issue why it isn’t recalled. Now I’m expected to pay out for something that was an engine defect and nothing I did/created as the driver. We are taking the $2,500 and never buying a Ford again.

On start-up the check engine light came on and the vehicle will vibrate at lower speeds, such as within a neighborhood. When going faster, it seems like it would act more normal. Took it into the dealer on 11/18/24. Dealer points out that this engine has a common known problem. Same applies to the year/make/model/engine which is on recall for coolant intrusion cylinder 3. However, my vin does not show this recall. The fix would be TSB 22-2229.

Engine Failure on the 2.0 Ecoboost Engine. Vehicle only had 57,000 miles on it, but the warranty was not honored since it was past the 5 years, but it was less miles than the 60K warranty. I see that this is a recurring problem and I wanted to add my vehicle to the list of complaints. This vehicle should have been part of a recall.

The oil pump failed due to the coolant intrusion into the engine, causing low pressure and sludge. My mechanical breakdown warranty inspected it and will not cover the replacement due to the sludge. The check engine light came on and off after I hit 70000 miles, and I was alerted to a recall when I got my last oil change in March of 2024, but the Ford dealership stated I had no warranty and no recall to address.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an engine misfire and the check engine warning light illuminated. Additionally, the contact noticed white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under Ford Campaign Number: 19B37. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact of Ford Campaign Number: 21N12; however, the vehicle was not covered. The failure mileage was approximately 58,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine has failed at 79k miles due to coolant intrusion into the cylinder. The catalytic converter has also failed and needs to be replaced as a direct correlation. Yes it is available for inspection upon request in the near term, as it is currently at the Ford service center. The scope of the problems either match directly or are very similar to Ford's Technical Service Bulletin 22-2229 and/or 22-2134. How was your safety or the safety of others put at risk? The check engine light indicator was only illuminated for 2-3 days before service. The severity of potential engine failure as well as loss of coolant could cause an engine fire that puts my family at significant risk and danger. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed by both and independent service center as well as a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A check engine warning lamp appeared briefly in late July 2024, for ~1 day, before no longer showing. The check engine reappeared for 2-3 days in mid November 2024, and was then immediately scheduled for inspection at my nearest service center.

Engine design is flawed and has a known coolant intrusion into the cylinders. Ford only issued a tsb for this and not recall. I’m the second owner so I have no way to remedy this now as the mileage is over what ford offers. Ford should be covering their bad design. At this point I’m stuck with it since it would cost me about the cost of what I paid for this vehicle.

Rear passenger brake light failure. Available for inspection upon request. Car system did not alert upon start that there was a malfunction. Safety of myself and others at risk. Was nearly rear ended and the other party shouted at me to get my taillight fixed as they did not see me brake due to passenger taillight outage. Inclement weather was occurring. No police involvement or report. Upon closer inspection rear passenger taillight was filled halfway with water. When taken to dealership they advised nothing was wrong but the taillight needed exchanged. Upon investigating online it seems THOUSANDS of customers are dealing with this issue and it is an inherent safety risk to many.

Suffering from Ford's coolant intrusion issue and neither my local ford dealership or Ford Corp will help me resolve this issue without buying a new engine

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and there was white smoke coming from the exhaust pipe. The vehicle was taken to the dealer, where it was determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

Known Technical Service Bulletin 22-2229 in place through Ford. Coolant intrusion in #3 cylinder. Long block needs to be replaced. Issue will continue to get worse and if coolant is not added engine will overheat and potentially result in an accident. There is no recall on this issue but Ford has known about it for several years.

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the vehicle stalled, with the "Engine Error Fault" message displayed on the instrument panel. The contact stated that several unknown warning lights were intermittently illuminated, and the infotainment screen was inoperable. The vehicle was towed to a dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 142,000.

My check engine light came on so I took it to a Ford dealership for an inspection. After my car was inspected, they deemed my car was unsafe to drive due to extreme coolant intrusion and my engine was close to seizing up. The coolant intrusion issue was a known recall problem that I took to get fixed roughly 2 years ago and was assured that the problem was fixed.

Coolant intrusion into combustion chamber requires new engine. Verified by Ford dealer. Not covered by warranty. Ford technician states engine block manufacturer issue.

I have a coolant leak into one of the cylinders of the engine block. It causes a rough start in the morning when the car is sitting overnight. The check engne light has also been on.

Coolant leaking into cylinder number 3

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle and driving at an undisclosed speed, the vehicle was shuddering, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.

The contact's mother owns a 2017 Ford Escape. The contact stated that upon her mother starting the vehicle, the vehicle started to smoke. The check engine warning light was illuminated. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was driven by the mechanic to the same local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle. There was no additional assistance provided. The failure mileage was approximately 48,000. The VIN was not available.

The Ford Escapes are having issues with cylinder misfires. This is prevalent in model years from 2012 to 2019. This impacts engine power and possible engine failure. This has been reported to the local Ford Dealership. The service advisor even acknowledged that this is a common problem, and he then proceeded to check if this issue has an open recall. It does not. I had my mechanic replace: all coils, spark plugs, fuel injectors, camshaft sensor, and crankshaft sensor. This did not fix the problem. Yes, the check engine light comes on. I purchase vehicles from auction sites. On inspection reports for Ford Escapes, the majority of them have cylinder misfires as code P030_. This cannot be to lack of maintenance. This is an issue with Ford ENGINES.

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the engine started revving abnormally. The contact stated that the check engine light illuminated and remained illuminated. The contact drove the vehicle to the local AutoZone to be diagnosed and DTC code: P0303 (Engine Misfire – Cylinder #3) was retrieved. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the failure was confirmed. The contact was informed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

The contact owns a 2017 Ford Escape. The contact stated that while his son was driving 30 MPH, the message "Hot" was displayed. The driver pulled over to the side of the road. The vehicle was towed to Gear Repair, where it was diagnosed that the head gasket was leaking coolant into the engine block and cylinders. The dealer was notified of the failure and related the failure to Customer Satisfaction Program: 21N12, but the vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle was not covered due to the manufactured date. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 125,000.

My 2017 Ford Escape has approx. 88k miles on it. The check engine light illuminated the week of 11/10/2024 and the engine began sputtering and experiencing significant disruptions in performance. I took it to the dealer and was told that there was a coolant intrusion on cylinder 1 and said the only fix was the replace the engine block, costing $8,700. I have decided against fixing it since that's basically the value of the car. I know that this is a known issue with Ford Escapes, and am disappointed that Ford has not decided to remedy the problem.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was shuddering while starting and while driving at various speeds. The check engine warning light was illuminated. The vehicle was taken to Honest-1 Auto Care, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where the diagnostic result was confirmed. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked and attempting to start the vehicle, the check engine warning light Illuminated. The contact stated that there was an abnormal knocking sound coming from the engine. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the engine. The vehicle was at the dealer for an engine replacement. The manufacturer was notified of the failure, opened a case, and offered to cover half of the cost of the repair. The failure mileage was 51,000.

Car began putting out heavy grey exhaust. Occurred twice at the beach and thought it related to the high temperature. Returned home and noticed nothing out of the ordinary. Three weeks later, I went to turn on the car, the car immediately began to shudder violently and the check engine light kicked on. I immediately turned off the car and got it to a Lincoln dealer. It was covered under extended warranty, but they held my car to replace the engine for 3 months. Had to pressure the dealership to get a loaner for the 2.5 months.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact discovered that there was white smoke coming from the exhaust. The failure had occurred on several occasions. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the flex plate and transmission clip needed to be replaced. The vehicle was repaired; however, the failure occurred. The vehicle was towed to another independent mechanic where it was diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle started shuddering violently. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the engine block needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 22-2229. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 146,075.

The contact owns a 2017 Ford Escape. The contact stated that upon inspection at a local dealer, it was noticed that the 16 lug nuts for all four tires were swollen and the rear shocks needed to be replaced. The vehicle was repaired under warranty with the same parts used prior to the failure. The contact was concerned that the repair was intern and the failure would be recurring. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

Coolant leaked into cylinder 1.

Notice coolant reservoir was empty after warning light, refill coolant check reservoir couple days later low again. Research and come to find out common issue with ecoboost engines produced by Ford. Design flaw in the engine block that allows engine coolant to get into cylinders. Took car to Ford dealership were it issue was confirmed, coolant in cylinders. Dealership wants 9k to replace engine that has 71k miles on it. The car is unsafe to drive possible engine failure or fire.

Car was not accelerating properly. Took the car to a repair shop. Cylinder 2 completely ruined by a coolant leak into the cylinder. Mechanic stated only fix was a new engine.

See attached document for complaint.

The contact owns a 2017 Ford Escape. The contact stated that while his daughter driving at an undisclosed speed, the check engine warning light illuminated. The vehicle returned to normal functionality, but the failure became regular. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into multiple cylinders had damaged the engine. The contact was informed that the engine would need to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 72,000.

Our car started slipping gears, jerking, take forever to accelerate, and would lose power. We took to dealership thinking it was a transmission. They told us no it wasn’t the transmission and we needed the replace the fuel pump injector we did that. A week later SAME issues happened again they replaced the pump again. A month later SAME symptoms again this time they told us we needed our engine replaced. So we got a brand new engine in. A month later I lost power while turning onto to a highway and the dealership told me that it was the new engine breaking in. Not even 3 months later after the new engine being put in our car starts to act up with the SAME symptoms. We took it back since the engine was under warranty. They tell us we need a new transmission. We told them we knew it was the issue the first time around. We can’t afford a new transmission after just putting a new engine in 3 months ago! Stay away from this year ford escape. Our car only had 116,000 miles and it’s our family car so we can’t drive it anymore cause we can’t afford another big issue to be fixed. Mainly because we think the dealership doesn’t want to admit their mistakes and won’t resolve the issue for us. Can’t believe the car has these two huge issues in one year let alone less than 6 months apart!

Engine light became illuminated, car spewing white smoke on cold start-up. My 2017 Ford Esacape Titanium has under 97,000 miles. Took to dealership. Codes P0302 & P0316 Misfire on start & Cylinder 2 Misfire. Found Cylinder 2 has Coolant Intrusion. TSB 22-2229 needs a Long Block Motor Replacement. TSB was written in 2019 & Ford did nothing about Notification to anyone. Cost of repair is $ 7130.66, which I should not responsible for, seeing that Ford knew about this issue. NHTSA needs to hold Ford Motor Company liable for the repairs to all the affected parties.