2017 Ford Escape complaints

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to Midas where it was diagnosed with coolant intrusion in cylinder #1, causing engine failure. The spark plugs were replaced; however, the failure persisted. The contact stated that on another occasion, while driving 75 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, before the vehicle went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. A tune-up was performed on the vehicle, and spark plugs and ignition coils were replaced. The contact was informed that the engine needed to be replaced. The contact arrived at the dealer to pick up the vehicle, and the check engine warning light illuminated. The vehicle remained with the dealer. The contact was informed that several maintenance repairs were completed on the vehicle. The manufacturer was made aware of the failure but denied assistance in covering the cost of the repair. The failure mileage was unknown.

In 2024 the vehicle was brought in for a P0012 code, rough idling, loss of power, and hesitation when accelerating. The cam phasers were the culprit which were replaced along side multiple gaskets, and the timing belt. The tensioner was not replaced at that time. One year the vehicle is performing the same way, threw a P0012 code, rough idle, and loss of power. This time the dealership found suspended metals in the oil, and discovered scoring in the chambers. They refuse to look at the cam phasers or belt to see if there is wear or damage.

Coolant intrusion at only 56,000 miles due to defective engine design. Engine replacement is the only remedy. This has been happening to cars with as little as 20,000 miles. Ford knows about it, there is a TSB that says the repair is "replace engine." At a cost of ~$10,000. Ford can't be allowed to sell cars with defective engines that fail at low mileage saddling consumers with astronomical repair fees. These vehicles can catch fire or leave someone stranded in the middle of nowhere, as well. It's absolutely outrageous that there has not been a recall with how many vehicles have been affected. The government needs to step in and help people. I have tried to upload files, but the site won't let me.

Engine is being less powerful and losing coolant like crazy, looked up what issue is and these engines are known to leak coolant into the engine, in the long run ruining the engine, mine is misfiring and running awful at this point, tried to have ford do something and they acknowledged it’s an issue but won’t do anything without me paying thousands of dollars

The contact owns a 2017 Ford Fusion. The contact stated that while driving 65 MPH, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion in cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was approximately 56,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle shuddered and stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart but was undrivable. The vehicle was towed to Firestone but was not repaired. The vehicle was then towed to the dealer, where it was diagnosed and determined that a cracked fuel injector had leaked fuel into cylinder #3, creating a hole in the cylinder and the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,000.

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle remotely, the vehicle failed to start. The contact stated that when the vehicle was started manually, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a misfire in cylinder #4. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred three days later. The manufacturer was notified of the failure. The failure mileage was 69,900.

Coolant intrusion into engine causing the car to over heat and break down multiple times. On going issue unable to be repaired by multiple mechanics for a year and a half. Coolant leak confirmed during diagnostic using a scope.

The problem with my 2017 Ford Escape began in June 2021 (mileage 65652) when the engine warning light came on and there was white exhaust smoke. Our local mechanic tried various actions to determine why the engine light was on, such as performing a GDI treatment for carbon buildup, but over the summer months none of his actions were successful but each action was an incurred expense. By August 30, 2021, a new warning appeared “High Engine Temp. Stop Safely”. At this point our mechanic found a Technical Service Bulletin regarding the 2017 Ford Escape 2.0L EcoBoost engine coolant in cylinders and my car was towed to our local Ford dealership in Prince Frederick, MD. The Ford dealership verified our concern as follows: “Tech Notes: Verified Concern, Check Engine Light Missfire Code Cylinder #3. Remove Plug, Coolant Fouled. Coolant Intrusion. Ford Assisting Customer on Repair. CAS-33032232-M8C9Z8. Remove and Replace Long Block Assembly. Test Drive After Repair. Concern Corrected. Approval Code MSPA102662” Answers to Your Questions: (1) It's a engine failure (2) Potential of sudden stops with engine failure (3) Ford Dealer inspected my engine and verified the problem and Ford corporate issued Technical Bulletins on problems with Ford Escape 2.0L Ecoboost engine (4) Yes, engine warning light and High engine temp light with instruction to stop safely06/23/2021.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware that the driver's and passenger's side taillight housings were filled with water. The contact stated that when the trunk was opened, some of the water in the driver's side taillight housing drained out onto the ground. The contact stated that because of the failure, the taillights and the hatch failed to function as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the failure was not covered under any known recall. In addition, the contact was quoted a fee for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that after refueling at several different gas stations, the engine warning light illuminated. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended. The contact added fuel cleaner to the fuel tank. The contact stated that the failure was related to NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

The engine block of this vehicle is suspected of having a coolant loss/coolant intrusion fault per my independent, certified mechanic. Issues began about a year ago, before 70,000 miles. Several trips to the Ford dealer did not yield any helpful information. This issue started with an occasional misfire or rough idle on startup. A MIL engine scanner revealed code P0302, cylinder 2 misfire. The code was reset and the issue went away for a short period of time. However, it has been returning more frequently, and I've been stranded more than once out of fear of the engine overheating. Coolant consumption is higher than usual, and it is being replaced with approved Ford coolant only. An independent mechanic performed a few tests, the most basic being inspection of the plugs and cylinder, and noted possibility of coolant in cylinder 2 and 3. A midstream sample of the oil during an oil change was bottled and sent to a specialty laboratory for testing. The oil test confirms presence of small amounts of coolant in the used engine oil. My own research into the issue reveals there was a Ford TSB 19-2346, "Coolant in cylinders, white exhaust smoke and/or illuminated MIL," of which I was never informed by Ford as the original owner since new purchase of the vehicle in 2017.

Known issue with coolant intrusion into EcoBoost engines

I have been noticing radiator fluid loss the past few months along with a recent engine light coming on so I took my Ford Escape to Vanderhyde Ford Dealership in Cedar Springs Michigan and they were going to do a leak check on the cylinders to see if antifreeze was leaking but they were only able to get 3 of the 4 spark plug out of engine block. They said they didn't want to break the spark plug off inside the block. I asked what would cause the spark plug to corrode and they said it's possible my #1 cylinder is leaking antifreeze and corroding the aluminum intake manifold and the steel spark plugs. So, I took car back home and let engine cool and I was able to get spark plug out. I now have appointment 7/23/2025 to have cylinders checked for leaks. Updates coming if leak in cylinders is confirmed.

At 51,000 engine needs replaced due to defect that causes coolant to leak into engine. Vehicle has a very slow start when stepping on the accelerator due to no compression from the coolant leak into the piston. White smoke would come from exhaust when accelerating. When pulling out into traffic car will almost stall out. Check engine light had been on repeatedly for the issue and Ford service. They claimed they did not see any issues. I had taken it to other places for service and they stated it should be under warranty with Ford. Ford does have a TSB on the issue but no recall

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated, and the message "Engine Fault Service Immediately" was displayed. The vehicle was taken to a local independent mechanic where it was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,114.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.

Component/System Involved: Engine – Coolant Intrusion into Cylinder #4 Vehicle: 2017 Ford Escape Titanium 2.0L EcoBoost; mileage 47k. My 2017 Ford Escape Titanium with a 2.0L EcoBoost engine experienced engine misfires and sudden coolant loss. Upon inspection, it was confirmed by a Ford-authorized dealership (Koons Falls Church Ford, VA) that this is due to coolant intrusion into cylinder #4—a known defect with the 2.0L EcoBoost engine in many Ford models from similar years. This issue appeared on July 9, 2025. The issue began with a misfire warning and engine vibration around 47,000 miles. The Ford dealer diagnosed coolant entering the combustion chamber as the root cause, requiring engine replacement. The engine is available for inspection upon request. This failure creates a clear safety hazard, as coolant entering the cylinder can lead to engine stalling or complete failure while driving. The loss of power and unexpected misfire episodes posed a risk to me, my spouse, and our two children while driving. Ford Motor Company denied goodwill financial assistance, citing the vehicle’s age (>7 years), despite its low mileage (47k), excellent service history, and the well-documented design flaw. The defect is known to occur between 60K–100K miles across various Ford vehicles with the same engine type, yet no recall or consumer repair program has been issued. I am reporting this for safety and accountability reasons and urge NHTSA to investigate this issue further. No check engin

Check engine light illuminated. Produced codes 012, 014, 1299. Took to have it check out. Coolant level was low. Codes were cleared and a day or two afterward, check engine light came back on with same codes.

We are having a problem with the fuel injector system and maybe the fuel pump. It seems that there is not enough fuel getting the the engine and while on the road it seems like it wants to stall or something. I have had 2 different mechanics do a OBD and nothing shows up. There is no engine light that comes so they say they can't get a good read. I saw the article of ford recalls about low pressure fuel pump may fail. I called Ford to explain what is happening and they said there is no recall. I said maybe this is the start of something and they said to contact (NHTSA). I have tried fuel injector cleaners twice with 2 full tanks of 93 grade fuel and no change at all. The Ford escape might have the same problem with the other Fords that are being recalled. I hope someone can help me with this problem before something happens on the highway! Thankyou!

The coolant leaks into the the cylinders. I bought this car June 7th 2025 and was told it was being sold as is due to hail damage. I have no issue with cosmetic problems but I come to find out that there is major defect with ford escapes. My vehicle started to overheat with my children in the car so I checked the coolant and it was empty. I have been keeping my eye on it and filling when needed but when I went to turn it on a couple days ago it will not start at all. I put 4,000 down on this car and got into payments because I trusted the dealership to put me in a car that was not known for these issues. I had no idea because I am not in the car business and I scrambled to get a car because mine was wrecked. The check engine light even came as the salesman was pumping gas to give me the car after I bought it and told me they would check into. I was told a couple days later it was a loose ignition coil and that they topped off the coolant for me. It was within the same week that I started having these issues because I am sure this issue was preexisting but they did not want to tell me.

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle started shaking and vibrating abnormally, and the engine became overheated. The vehicle was taken to the local mechanic who diagnosed that the engine head gasket was blown and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 55,000.

My 2017 Ford Escape has been exhibiting recurring transmission and torque converter-related issues, especially during low-speed driving. The vehicle frequently hesitates when accelerating and experiences sudden reductions in power, creating unsafe driving conditions in traffic and on inclines. These symptoms often occur below 40 MPH and are accompanied by a noticeable shudder and jerking sensation. Despite regular maintenance, the drivability continues to deteriorate, resembling the widespread problems other owners have reported. I am submitting this complaint in hopes that Ford will acknowledge and address this serious mechanical defect.

Coolant leaking into cylinder of the engine. Recommendation from the dealer is that the engine has internal damage and replacing the main engine to fix it (long block). Cost estimate provided is; $10,000.

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that vehicle hesitated while accelerating. The vehicle was taken to the local mechanic who diagnosed the vehicle with coolant intrusion into the engine and advised the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was a knocking sound coming from the engine. In addition, the vehicle vibrated, and the transmission was shifting rough. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the head gasket, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.

Check engine light came on and engine began to run rough. After inspection by Ford Dealer, it turns out this was because of a known issue with 2017 Ford Escapes. Continuing to drive could cause catastrophic engine failure or engine fire. This issue was diagnosed by Crossroads Ford of Apex, NC, where it was determined that coolant entered the combustion chamber and spark plug #1 has seized. This is a well-documented design flaw in the 1.5L and 2.0L EcoBoost engines and is identical to cases addressed under Customer Satisfaction Program 21N12 and TSB 22-2133. When the dealership requested assistance from Ford Representative the request was denied. Now the estimate to fix car that we bought new in preparation for retirement and diligently paid off is $10708. We have also requested an escalation of this issue with Ford Customer Relations at of July 15, 2025. As of this time, dealer says car could die while driving at any time, leading to fire or accident.

Transmission total catastrophic Internal failure. Parts of the transmission broke loose internally and came out the side of the bellhousing. Total replacement cost is over $5000 and parts are unavailable due to frequency of issues with these transmissions.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,500.

The contact owns a 2017 Ford Escape. The contact stated when the vehicle was started, there was an excessive amount of white smoke coming from the exhaust pipes. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to not drive the vehicle because the engine could seize. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 66,900.

I am writing to file a formal complaint regarding a serious safety defect in the Ford Escape equipped with the Ecoboost engine, which is known to suffer from internal coolant intrusion into the engine cylinders. This defect poses significant safety risks, including engine misfire, sudden loss of power while driving, and the potential for engine fires. In my specific case, a Ford dealership has confirmed that my vehicle is experiencing coolant intrusion into cylinder #2, which has led to a cracked cylinder sleeve and engine misfire. Despite this being a well-documented issue linked to a flawed engine design, my Vehicle Identification Number (VIN) was not included in the Ford Customer Satisfaction Program 21N12, which addresses this exact problem. The symptoms and confirmed diagnosis of my vehicle match the description and root cause identified in Ford's internal documents and the scope of the CSP. However, Ford has not taken responsibility for vehicles outside the limited range of VINs it chose to cover, leaving many owners—myself included—at risk of catastrophic engine failure and serious safety consequences. I urge the NHTSA to investigate this issue more comprehensively. The scope of Customer Satisfaction Program 21N12 is clearly too narrow and excludes many vehicles suffering from the same dangerous condition. This issue warrants a formal safety recall, not a limited service program, due to the substantial risk it presents to vehicle occupants and others on the road. Pleas

The engine light came on while driving, and the car immediately started sputtering and producing a lot of smoke. Luckily, I was able to pull over safely and turn off the vehicle. After the car cooled off, I inspected the oil level and noticed it was low. I had my partner bring me new 5W20 oil, and I refilled the oil compartment, but upon restarting the engine, the light did not go away. The vehicle had to be towed to the shop, where it was diagnosed with low pressure on piston #2 caused by coolant intrusion and recommended engine replacement, with a quote of $12,391.83. There were no signs or symptoms before the catastrophic failure. The car is very well taken care of and has had all oil changes done at the recommended frequency. The car is 8 years old and has 92,855 miles, just outside of the limits covered by Customer Satisfaction Program 21N12. I feel that there should have been a recall for this known issue that put my life at risk due to Ford's negligence. I still have the car and it is available for inspection, but I don't know what to do since the repair is more expensive than the retail value of the vehicle.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated, and the vehicle experienced a rough idle. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,397.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was idling, the vehicle vibrated and jerked. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the torque converter and the pump for the torque converter had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline to report the failure. The failure mileage was approximately 111,500.

The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH, the message to pull over at the earliest safe warning light illuminated. The contact immediately drove the vehicle to the dealer. The contact was informed that there was coolant was leaking into the engine and engine needed to be replaced. The vehicle was not repaired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle sputtered and the engine was running rough. The vehicle was taken to a certified mechanic, who diagnosed that the spark plugs had failed and needed to be replaced. The spark plugs were replaced; however, the failure persisted. The vehicle was returned to the mechanic, who replaced the ignition coils; however, the failure persisted. The vehicle was returned to the dealer a third time, and the mechanic diagnosed that there was coolant intrusion in cylinder #3. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 81,277.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle jerked and was running abnormally rough. In addition, the check engine warning light was illuminated, and the contact became aware of smoke coming from the exhaust. The contact stopped and parked the vehicle. The contact inspected the fluid levels, and the fluid levels were sufficient. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another independent mechanic where it was confirmed that the failure was due to coolant intrusion, causing engine failure. In addition, the vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 82,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

The contact owns a 2017 Ford Escape. The contact stated that on three occasions, the vehicle failed to start. The vehicle was jumpstarted on each occasion. The vehicle was not diagnosed or repaired. The contact stated that on two occasions when the vehicle was started, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to an AutoZone where a handled diagnostic machine retrieved a code that the VVT valve timing solenoid had an error. The vehicle was taken to the residence and the part was replaced. The vehicle was repaired but the failure reoccurred after several days. Additionally, the contact stated that while driving on two occasions the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not reared. The manufacturer was notified of the failure. The failure was approximately 150,000.

The contact’s daughter owns a 2017 Ford Escape. The contact stated that while the vehicle was parked and turned off, the contact’s daughter attempted to start the vehicle, and the vehicle lost power with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant had leaked into the engine, causing the engine block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, causing the engine block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 91,000.

It stopped at a red light with no warning. It would only drive 5 miles per hour. The temp gauge was topped out. Mechanic said that it was leaking fluid in the cylinder and cracked the head. Having to get a new engine. I’ve read that this is an ongoing problem with Ford. Should not have to pay to replace a defective engine

The brakes locked up and was red hot had to poor water on them, had our shop put new brake pads ,rotors ,new hoses on rotors and brake calibers on it. It got so hot it melted the hose .Not even 2 weeks later it has done it again. So shop started all over with new pads ,rotors,hoses ,calibers ,and Master cylindeda.Still didnt fix the issues. They said something is got to be wrong with the ibs . I have had it towed to the dealership in panama city Fl. were we can trade it in cause we are scared of it now But there should be a recall on this before someone gets hurt This is very dangerous and could make you lose control of the vehicle when it does this white driving.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle was idling rough with smoke coming from the exhaust pipe. The coolant level was constantly low despite adding coolant once every 3 days. The dealer was contacted and informed of the failure. The dealer confirmed there were no recalls associated with the failure. The contact learned of Customer Satisfaction Program: NHTSA ID 10213732 (Engine and Engine Cooling). The manufacturer was informed of the failure and confirmed there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 111,768.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front of the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that a handheld diagnostic machine was used to retrieve diagnostic trouble codes related to the transmission, and torque converter. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 112,453.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was hot(H). The vehicle was steered to a side parking lot and turned off and coolant was added to the coolant reservoir. The vehicle was then taken to a dealer where it was diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,623.

Ford coolant intrusion problem. had to replace motor i. 90,000 miles on escape cost $7950.00 plus $150.00 to have it diagnosed.

High engine temperature warning continuously on. Engine temperature gauge always shows highest reading, even after sitting overnight. Coolant was empty. Added coolant. When driven, does not shift out of first gear and is a little shaky when trying to drive. Mechanic says a new engine is needed due to coolant leaking into engine.

Vehicle suddenly overheaded and stalled to 5 mph. Mechanic states that there is a coolant leak that damaged the engine. Apparently, this is a known issue that Ford refuses to acknowledge. I have researched this a lot and it seems to be a very common problem. This was extremely dangerous as my [XXX] newly licensed son was driving the vehicle at the time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)