Page 5 of 42 · complaints 201–250 of 2,089

2014 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine and Engine Cooling
Filed Mar 11, 2025168,000 milesTN

The contact owns a 2014 Ford Escape. The contact stated that upon attempting to accelerate on a neighborhood street at 10 MPH, the vehicle started losing automotive power, and the vehicle proceeded to slow down, and then shut off. The engine coolant light was illuminated, with the low coolant message displayed on the instrument panel. The vehicle was towed to a dealer where the vehicle was diagnosed, and the contact was advised that due to coolant intrusion, the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 168,000.

Engine and Engine Cooling
Filed Feb 27, 202560,000 milesWV

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust, requiring the contact to top off the coolant reservoir occasionally. The check engine warning light was occasionally illuminated, with the “Coolant Level Low” message displayed. The approximate failure mileage was 60,000. Parts distribution disconnect.

Engine and Engine Cooling
Filed Feb 26, 2025119,000 milesIA

The contact owns a 2014 Ford Escape. The contact stated that while pulling out of the driveway and attempting to make a turn onto the street, the vehicle stalled. The vehicle was towed to the used car dealer where it was purchased. The dealer added coolant to the coolant reservoir and informed the contact that the vehicle was experiencing excessive coolant consumption due to a possible coolant leak. The contact was advised to monitor the coolant level. The vehicle was not diagnosed or repaired. Additionally, the contact stated while driving at various speeds, there was an excessive amount of fumes entering the cabin of the vehicle through the A/C vents, causing the contact health concerns. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.

Engine and Engine Cooling
Filed Feb 26, 2025104,000 milesMO

The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the engine overheated and the message "Coolant Low" was displayed. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that there was coolant inside the cylinders. The contact stated that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 104,000.

Engine and Engine Cooling
Filed Feb 24, 202544,768 milesKY

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "Shut Down Engine, Engine Overheating" message was displayed on the instrument panel. The contact pulled over to the side of the road and waited several hours for the vehicle to cool down and the vehicle eventually returned to normal operation. The vehicle was taken to an independent mechanic where it was diagnosed that there was an internal coolant leak into the engine; however, the independent mechanic could not locate the leak. The vehicle was not repaired. The vehicle was taken to another independent mechanic where it was diagnosed and determined that the engine needed to be replaced and that there was a coolant leak into the engine; however, the location of the leak was not found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,768.

Fuel/Propulsion System
Filed Feb 22, 2025VA

When after fueling the car it will not start. You have to pump the gas and hurry and put it in gear or it will die. When it gets below a full tank while driving the gas tank starts to vibrate releasing pressure if you are not giving it fuel it will die while you are driving down the road, several formus explain hundreds of people experience this very same issue and no recall it needs to be recalled before someone gets seriously hurt . Something is wrong with the pressure build up senor or parts not sure been dealing with this issue for ever and each part i have replaced has not fixed the issue

Power Train
Filed Feb 21, 2025CA

Transmission failed after only 83k miles. Also needed entire engine rebuilt. Sunroof liner also became loose, as well as Backup camera failed.

Unknown or Other
Filed Feb 20, 2025MI

Coolant bypass valve issues leading to engine overheating and coolant reservoir cracks and breaking down and needing replacements, multiple.

Engine and Engine Cooling
Filed Feb 18, 2025141,000 milesTX

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware of white smoke coming from the engine compartment. The vehicle was driven to the residence. The vehicle was later taken to an independent mechanic where it was diagnosed with a coolant leak from the radiator hose. The contact was informed that the radiator hose needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the coolant reservoir was being refilled every other day for several years. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 141,000.

Latches/Locks/Linkages
Filed Feb 18, 2025100,000 milesMI

The contact owns a 2014 Ford Escape. The contact stated that after opening the rear driver’s side door, the locking mechanism failed, and the door failed to remain closed. The vehicle was taken to the local dealer who diagnosed that the interior door latch mechanism had failed and needed to be replaced. The mechanism was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.

Engine
Filed Feb 14, 2025SD

Coollant leak

Engine and Engine Cooling
Filed Feb 14, 2025220,000 milesAL

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 40 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that the check engine warning light was illuminated with the message "Pull Over Engine Overheating" displayed. The contact had taken the vehicle to a local dealer who was not able to duplicate the failure. The vehicle was not repaired. The contact stated that the failure had reoccurred and had taken the vehicle to an independent mechanic who diagnosed the vehicle and informed the contact that the engine needed to be replaced due to coolant intrusion into the engine block. The vehicle was not repaired. The contact stated that prior to the engine failure the transmission failed. The contact was informed that the transmission needed to be replaced. The manufacturer was informed of the failure. The failure mileage was approximately 220,000.

Power Train
Filed Feb 14, 202585,000 milesAZ

The contact owns a 2014 Ford Escape. The contact stated that after coming to a complete stop, while the vehicle was idling, the vehicle was vibrating abnormally. No warning lights were illuminated. The contact stated the transmission was jerking abnormally while shifting gears. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The VIN was not available.

Engine and Engine Cooling
Filed Feb 12, 2025121,656 milesFL

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming out of the exhaust pipes. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to a local independent mechanic to be diagnosed and the contact was informed that there was coolant leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact related to NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING); to the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 121,656.

Engine
Filed Feb 10, 2025NY

While driving on a busy road, the vehicle went into LIMP mode and would not move forward, the coolant was below the sensor and the vehicle said it would over heat, the block leaks coolant into the engine cylinder and there is no fix for this but to replace entire engine as per dealer. I was almost hit from the rear from traffic. the car had to be pushed into our driveway via a police car bump guard. the dealer could not find where the coolant was going too.

Steering
Filed Feb 6, 2025154,000 milesTX

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was an electrical buzzing sound coming from the steering column while turning the steering wheel in either direction. The contact stated that later while driving approximately 10 MPH, the message "Power Steering Off" was displayed and the steering wheel became difficult to turn, causing the vehicle to drive into the opposite lane while oncoming traffic was approaching. The vehicle was later examined by an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was contacted regarding the failure. The failure mileage was 154,000.

Engine and Engine CoolingFire
Filed Feb 6, 2025160,000 milesCO

The contact owns a 2014 Ford Escape. The contact stated while his daughter was driving approximately 50-55 MPH, the message "Engine Failure" was displayed intermittently. The driver continued driving to a safe location. The contact stated upon noticing smoke coming from underneath the hood, the driver pulled to the side of the road and opened the hood. The contact stated that the driver saw flames on the ignition coils, behind the engine compartment, and on the firewall. The contact's daughter picked up snow and was able to extinguish the fire with snow. The fire department was contacted and arrived at the scene, but no further action was required. The contact's daughter did not sustain any injuries. No police report was filed. The vehicle was towed to Pep Boys, who referred the contact to the dealer and to an independent mechanic. The vehicle was towed to the residence. An independent mechanic was contacted and informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000( Engine and Engine Coolant). The contact became aware that the VIN was included in the recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 160,000.

Engine
Filed Feb 6, 202563,000 milesFL

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle hesitated to accelerate while depressing the accelerator pedal. The check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cylinder head was cracked, the spark plugs were seized, and there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

Engine
Filed Feb 4, 2025ID

Engine has antifreeze leak. (white smoke and bad smell noticed in [XXX] On August 9th, Ford Motor stated that I need a new engine due to antifreeze leak. $9,999.00 is what they quoted me for a new engine. The car has sat for months since August. I do not have $9,999.00 for a new engine. Per other recall information on the same type of vehicle and engine. The engine could catch on fire. Yes, diagnosed and confirmed by Ford Motor Auto Ranch, Ontario Oregon on 8/9/2024. No, the vehicle has not been inspected by police or insurance. No, there has not been any warning lamps or messages. Any and all help is very welcome. I do not have the money for a new engine and have to rend a car for my medical appointments. I now get a ride to my job daily. Please help me, thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine and Engine Cooling
Filed Feb 4, 202591,000 milesMO

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant temperature warning light illuminated. Additionally, an abnormal coolant odor was detected coming from the exhaust pipe. The contact added coolant to the reservoir, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 91,000.

Engine and Engine Cooling
Filed Jan 31, 2025CA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle had been experiencing excessive coolant consumption, and the cooling fan was engaging increasingly, prompting the contact to add more coolant to the vehicle. The contact also noticed a strong coolant odor inside the cabin intermittently while driving. Additionally, the contact stated while driving at various speeds, the vehicle jerked intermittently. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Power Train
Filed Jan 29, 2025130,000 milesOH

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was in park(P), the vehicle unintendedly shifted into reverse. The contact stated that several times the vehicle failed to shift into gear properly. The contact stated that the vehicle failed to respond as needed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.

Engine and Engine Cooling
Filed Jan 28, 2025120,000 milesIL

The contact owns a 2014 Ford Escape. The contact stated while her daughter was driving at an undisclosed speed, the LIMP Mode warning light illuminated and indicated to stop the vehicle. In addition, the low coolant level warning light illuminated. The contact's daughter drove the vehicle to the shoulder of the road. The contact stated that the vehicle was consuming an excessive amount of coolant; however, there was no visual indication of a coolant leak. The vehicle was towed to the dealer where it was diagnosed with a failed heater hose. The contact was informed that the heater hose needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was replaced in August 2023 due to coolant intrusion into the engine. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000.

Engine
Filed Jan 28, 2025FL

The engine failed on due to coolant intrusion causing misfires on cylinder 3.

Electrical System
Filed Jan 27, 2025WA

Ford recall 17S09 indicates back up camera malfunction indicating not working. My Ford Escape fits the year make and model, currently having that exact issue with a not working malfunctioning back up camera. Ford refuses to allow my VIN to be included into that recall repair even though it fits the parameters of the recall. Indicating the fault has to come from the NHTSA.

Engine and Engine Cooling › Cooling System
Filed Jan 24, 202580,323 milesNC

The contact owns a 2014 Ford Escape. The contact stated that the heater occasionally failed to function as needed. The contact added coolant to the reservoir and the heater started to operate as needed. The contact stated that the following day the failure recurred. The contact repeated the process of adding coolant 6 more times. There was no warning light illuminated. The contact stated that after repeating the process the 6th time while driving 35 MPH, the engine started overheating. The vehicle was towed to an independent mechanic and the mechanic performed a pressure test but had not found an oil or coolant leak. The independent mechanic performed other tests but was unable to determine the cause of the failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,323.

Unknown or Other
Filed Jan 23, 2025AR

High engine temperature stop safely error message displayed. Can’t drive sounds awful

Unknown or Other
Filed Jan 17, 2025NE

I have been leaking coolant when we looked at it to fix it the o-ring was warped and looked pinched and a piece of the coolant outlet flange was broken off

Unknown or Other
Filed Jan 13, 2025CA

I saw that there is a current recall dealing with the cooling system on the Escape. My car has been over heating saying engine fault for the past two months. There now appears to be coolant in the engine.

Engine and Engine Cooling
Filed Jan 13, 2025136,500 milesTX

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, there was coolant leaking from the bottom of the vehicle. The check engine warning light was illuminated, and the "Low Coolant" message was displayed on the instrument panel. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 136,500.

Engine and Engine Cooling
Filed Jan 8, 202531,000 milesPA

The contact owns a 2014 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a dealer where it was scanned for codes and the failure was related to the coolant in the engine. The vehicle was not repaired The manufacturer was notified of the failure, opened a case, and referred to the NHTSA Hotline. The VIN was not included in NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING) as the contact was relating the failure to the recall. The failure mileage was 31,000.

Engine
Filed Jan 6, 202598,000 milesPA

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the check engine warning light illuminated. The failure persisted with the message that the engine was overheating before the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic on two separate occasions where the spark plugs and other engine repairs were performed; however, the failure persisted. The vehicle was taken back to the independent mechanic where the vehicle was diagnosed with engine failure, and the contact was provided an estimate for the repair. The dealer and the manufacturer were notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 98,000.

Engine
Filed Jan 5, 2025NC

Rapidly losing coolant without being able to find any leaks with the assumption it’s going into my engine. This also explains why my engine has been acting a bit funny.

Engine
Filed Jan 2, 2025KY

Coolant In Cylinders, White Exhaust Smoke

Back Over Prevention
Filed Dec 31, 2024240,000 milesKY

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact shifted into reverse; however, the rearview camera intermittently was upside down, flashed on and off, and then became dark. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was taken to a dealer; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.

Engine and Engine Cooling
Filed Dec 30, 2024113,081 milesVA

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a code reader and retrieved a DTC code for an engine misfire in cylinder #3. The contact cleared the code; however, the check engine warning light returned. The contact stated that upon the start of the vehicle, there was heavy white smoke coming from the exhaust pipes and the engine. Due to the failure, the contact immediately shut off the vehicle and had the vehicle towed to a dealer. The contact was informed that there was a coolant intrusion in cylinder #3, resulting in engine failure. The engine was replaced. The contact stated that shortly after the engine repair, the vehicle failed to accelerate as needed while depressing the accelerator pedal. There was no warning light illuminated. The contact reversed the vehicle into a parking spot and then had the vehicle towed back to the dealer. While at the dealer, a mechanic discovered metal shavings inside the transmission fluid, causing transmission failure. The manufacturer was not notified of the failure. The vehicle remained at the dealer unrepaired. The failure mileage was 113,081.

Power Train
Filed Dec 16, 2024MD

I have a 2014 Ford Escape that is leaking antifreeze from the reservoir. I see that 2013-2015 Ford Escapes had a recall 17V209000 but I'm being told it is not my vehicle. I would like to know why if my 2014 is having the same issue?

Engine and Engine Cooling
Filed Dec 11, 2024148,000 milesIL

The contact owns a 2014 Ford Escape. The contact stated that coolant was leaking from the coolant reservoir. The contact stated that the vehicle was taken to several independent mechanics however, the vehicle was not able to be repaired. The vehicle was then taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the coolant hoses and the coolant reservoir were aftermarket parts and should be replaced with OEM parts. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 148,000.

Fuel System, Gasoline
Filed Dec 10, 2024115,000 milesFL

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and lost automotive power. The check engine warning light had flashed on and off and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V525000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 115,000.

Engine and Engine Cooling
Filed Dec 6, 202475,000 milesMA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, there was no warm air coming from the defroster or air vents while the heater was activated. The contact was adding coolant to the coolant reservoir two to three times a month for the system to operate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 75,000.

Engine
Filed Dec 4, 2024150,000 milesCA

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked and running, there was a cloud of gray smoke coming from the vehicle and the engine was overheating. The vehicle was taken to two independent mechanics and was diagnosed a cracked cylinder. The vehicle was not repaired; however, the thermostat and water pump were replaced. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 150,000.

Fuel System, Gasoline
Filed Dec 2, 202497,000 milesCA

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, an unknown message displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

Fuel/Propulsion System
Filed Dec 2, 2024GA

I purchased a 2014 Ford Escape last month. I thought Ford was a reputable company until I filled up my gas tank. Imagine my surprise when my car that I had only owned for two days, didn't start after getting gas. Thankfully a customer at the gas station told me he had the same problem and to rev the engine as I'm turning the ignition. Now every time I get gas, I have to rev the engine while trying to start the vehicle. Then after starting, I have to continue to give it gas so it won't die. It has died on me once while pulling out of the gas station because I hadn't given it enough gas to start with. After some research, I discovered that it is the canister purge valve that needs changed. Auto Zone confirmed this when they read the code for my check engine light. I couldn't find any recall info for that part despite the Ford Focus of the same year having one. My car warranty that I purchased doesn't cover it. This is a serious safety concern.

Engine
Filed Dec 2, 2024TN

The smokes very excessively at startup. If the vehicle sits it will do it again,

Engine
Filed Dec 1, 2024FL

Constant Coolant Leaks affecting the engine The vehicle is available for inspection Vehicle breaks down very easily now so safety is a concern This problem has been repaired several times. Yes the vehicle has been inspected Yes there were warnings. The vehicle now has a constant engine light that will not go away

Unknown or Other
Filed Nov 29, 2024LA

In April of 2021, my 2014 Ford Escape began to die on take off and my Service Engine light came on. They removed and replaced the coolant reservoir. I took my car back to the dealer because it continued to run hot. I was told that they found nothing wrong. In October of 2022, the Surge Valve was replaced. In November of 2022, it was recalled for the Shifter Cable Bushing and a protective cap. That was replaced as well as a valve cover gasket. On August 9, 2024, it was diagnosed has needing a fuel pump because it would die upon take off. My car continued to die upon takeoff. I was told then that it was the fuel injectors and to run premium gas through it and to try using a different key fob because the computer was showing a problem with the ignition. On October 28, 2024, I brought my car to the dealer because it would still die upon take off. It also sounded like it was idling rough. My CD player would accept and eject the CD, but would not play. I asked that the whole car be looked over to see if there was anything else that needed attention. The following was the diagnosis," coolant bypass valve connector burnt and valve also burnt in connection; found the coolant bypass valve is distorted." They replaced the coolant bypass and coolant bypass valve connector pig tail. The following was also diagnosed, "found the front audio control module has an internal fault; the bottom engine cover damage; found passenger side rear wheel well hanging; removed and replaced spark plugs and

Engine and Engine Cooling
Filed Nov 27, 2024FL

The contact owns a 2014 Ford Escape. The contact stated that while depressing the accelerator pedal excessively, the vehicle would respond as needed. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that coolant was leaking into a cylinder and the cylinder was cracked. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The contact became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The dealer was contacted and confirmed that the VIN was not included in the recall. The contact called a second dealer, Brandon Ford (9090 E Adamo Dr, Tampa, FL 33619, (813)246-3673); and it was confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure and file a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Engine and Engine Cooling
Filed Nov 18, 2024114,000 milesNY

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was consuming an excessive amount of coolant. While driving approximately 42 MPH, the engine started sputtering, the check engine warning light illuminated, and the message to “Service the Engine” was displayed. The vehicle was taken to the dealer to be diagnosed and it was determined that the #2 coil and spark plug needed to be replaced. The coils and spark plugs were replaced; however, the failure persisted. While driving at approximately 40-45 MPH, there was smoke coming from under the hood of the vehicle. The contact had pulled over to the side of the road and waited for the engine to cool down. A certified mechanic arrived at the vehicle location to diagnose the vehicle. The contact was informed that there was a coolant intrusion into the engine, causing contamination to the spark plugs and ignition coils. The mechanic informed the contact that the fuel gasket had failed due to the leaking and caused a fire. The mechanic cleaned the area and covered it with electrical tape to prevent another fire. The mechanic referred the contact to the dealer for assistance. The dealer confirmed that the VIN was not under recall and referred the contact to the manufacturer. The manufacturer was made aware of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 114,000.

Engine
Filed Nov 11, 2024TX

Slow coolant leak that can’t be located

Engine
Filed Nov 5, 2024VA

My engine is leaking coolant and requiring me to have to constantly add it! Now coolant is leaking while I am driving it causing my car to overheat.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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