2014 Ford Escape complaints

WHILE PULLING OUT OF A PARKING LOT, THE A/C WAS TURNED ON. THERE WAS A GRINDING NOISE, SMOKE STARTING COMING UP FROM THE HOOD AND OUT THE WHEEL WELL, AND THE ENGINE STALLED OUT, LEAVING THE CAR IN HALF WAY OUT IN TRAFFIC. EACH TIME THE ENGINE WAS RESTARTED, IT STALLED OUT AGAIN RIGHT AWAY. FINALLY THE VEHICLE WAS PUSHED OUT OF THE ROAD AND INTO AN ADJACENT PARKING LOT FOR TOWING. THE DEALERSHIP SAYS THE COMPRESSOR BLEW AND SENT METAL SHRAPNEL THROUGHOUT THE HOOD, PENETRATING RUBBER HOSES AND BELTS, AND CAUSING THE CAR TO STOP RUNNING. *TR

I HAVE ISSUED A COMPLAINT ABOUT THREE AND A HALF MONTHS AGO. AGAIN, MY MOTHER IS STILL HAVING ACCELERATION PROBLEMS WITH HER CAR. ON APRIL 22ND, SHE STATED THAT SHE WAS GOING UP A HILL, AND THE CAR SUDDENLY STARTED REVVING TO 4000-5000RPM. AT ONE POINT, SHE SAID SHE LIGHTLY WENT ON THE GAS TO SEE IF THE FUEL WOULD KICK IN AND IT REVVED UP 500 RPM PAST THE REDLINE, AND STILL NO ACCELERATION. ONE DAY, MY MOM IS GOING TO END UP BEING REAR-ENDED WHEN THIS HAPPENS AND I WOULD NOT LIKE THAT TO HAPPEN. FORD ABSOLUTELY NEEDS TO DO SOMETHING ABOUT THIS. I'VE SCROLLED THROUGH ALL COMPLAINTS OF THIS MODEL YEAR AND I'VE SEEN THAT AT LEAST 50 PEOPLE ARE EXPERIENCING THESE PROBLEMS. FORD MUST FIX THIS (THAT MEANS ISSUE RECALLS!!!)!!!!! *TR

WINDSHIELD WIPER FLUID LEAKING IN CAR, LEAK IN HOSE. WHEN FIXED DIDNT SEAL WINDSHIELD PROPERLY CAUSING RAIN TO COME INTO VEHICLE CAUSING UNSAFE DRIVING. *TR

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SUDDENLY LOST POWER AND ALMOST CAME TO A STOP. THE LIGHTS ON THE TRANSMISSION BOX STARTED TO FLICKER FROM DRIVE TO NEUTRAL, ETC. THERE WAS A LOUD NOISE, SO THE CONSUMER PUT THE VEHICLE IN SPORT MODE AND THEN INTO DRIVE. THE GEAR THEN SHIFTED OUT OF DRIVE ON ITS OWN AND LOST POWER. *JB

VEHICLE WOULD NOT START AFTER BEING PARKED FOR APPROXIMATELY ONE HOUR. TRIED SEVERAL TIMES TO START, HEADLIGHTS AND DASH LIGHTS WOULD ILLUMINATE, BUT THERE WAS NO INDICATION OF ANY POWER GOING TO ENGINE TO START. NO CLICKING (AS WITH A DEAD BATTERY - ALL LIGHTS WERE FUNCTIONING PROPERLY). WAITED 10 MINUTES AND IT STARTED. TURNED IT OFF BRIEFLY TO GO INSIDE TO TELL SHOP OWNER THAT CAR HAD STARTED. CAME BACK OUT, IT WOULD NOT START AGAIN. TRIED SEVERAL TIMES TO RESTART AND IT WOULD NOT. LEFT CAR WHERE PARKED AND CALLED A TOW TRUCK TO TAKE CAR TO DEALER IN THE MORNING. DEALER WAS UNABLE TO RECREATE THE PROBLEM AND WAS ABLE TO GET THE CAR TO START EACH TIME. I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AND TO PICK UP MY CAR. WHICH I DID. *TR

BACKED OUT OF DRIVEWAY, PUT CAR IN GEAR AND "ENGINE MALFUNCTION" WARNING BOX CAME UP ON DASHBOARD. PUT CAR IN NEUTRAL AND BACK INTO DRIVE. WARNING BOX DISAPPEARED, BUT EXCLAMATION POINT IN TRIANGLE WAS ON DASHBOARD. DEPRESSED GAS PEDAL AND CAR MOVED FORWARD VERY SLOWLY WITH HESITATION AND JERKING POWER SURGES. DROVE APPROXIMATELY 2-3 BLOCKS AS HESITATION, JERKING AND LACK OF POWER CONTINUED. WENT BACK HOME AND CALLED TOW TRUCK TO TAKE CAR TO DEALER. TACHOMETER WAS ERRATIC AND BOUNCING AROUND, WHEN CAR IDLED. CAR STARTED FINE SEVERAL TIMES, BUT WOULD NOT ACCELERATE OR RUN NORMALLY. DEALER VERIFIED COMPLAINT, AND REPAIRED AFFECTING WIRING. *TR

ONCE AGAIN VEHICLE WOULD NOT START AFTER BEING PARKED FOR OVER AN HOUR. TRIED SEVERAL TIMES TO START. ALL DASH LIGHTS AND HEADLIGHTS, RADIO, WINDOWS, ETC. WOULD FUNCTION, BUT NO INDICATION OF IGNITION WHEN KEY WAS TURNED. TRIED BOTH KEYS TO MAKE SURE IT WAS NOT A BAD KEY. NEITHER KEY WORKED. LEFT CAR WHERE PARKED OVERNIGHT AND RETURNED IN THE MORNING. CAR STARTED. CALLED DEALER AND IT WAS SUGGESTED THAT I DRIVE THE CAR IN, RATHER THAN HAVE IT TOWED IN. I DID. I LEFT THE CAR AT THE DEALER AND WAS INFORMED LATER THAT DAY THAT THEY HAD BEEN ABLE TO VERIFY MY COMPLIANT. THEY INDICATED THAT IT WAS A BUILD UP OF RESISTANCE IN A WIRE THEN THE ENGINE WAS HOT. IT WAS WRAPPED AND I WAS ASSURED THE I WOULD NO LONGER HAVE THE PROBLEM. I DID SOME RESEARCH AND FOUND THAT SOME 2013-14 FORD ESCAPES HAVE BEEN RECALLED FOR INSUFFICIENT COMPRESSION OF CASING AROUND THE WIRING, CAUSING EXACTLY THE PROBLEMS I HAVE BEEN HAVING. ALL THE POTENTIAL PROBLEMS LISTED IN THE RECALL, SHORT OF A POSSIBLE CRASH HAVE BEEN EXPERIENCED TO DATE! MY VEHICLE WAS MANUFACTURED AT ONE OF THE AFFECTED ASSEMBLY PLANTS DURING THE AFFECTED DATES. HOWEVER, THE RECALL INDICATES 2.0 LITER ENGINES. MINE IS A 1.6 LITER ENGINE. THEREFORE, DEALER SAID THEY COULD NOT DO ANYTHING FOR ME AND ASSURED ME THE PROBLEM HAD BEEN SOLVED. I REQUESTED THAT THE WIRING HARNESS BE REPLACED BECAUSE I FELT UNSAFE IN MY VEHICLE AND WAS AFRAID THAT IT WOULD STOP SUDDENLY AND I COULD CRASH. I WAS TOLD THAT REPAIR WAS NOT POSSIBLE, BECAUSE MY SPEC

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA UPDATED 9/17/2015*JS

THE STEERING WOULD NOT CENTER AND LOST POWER AND LOCKED UP COULD NOT TURN RIGHT OR LEFT. *TR

THE VEHICLE BRAKES HAD BEEN MAKING A GRINDING NOISE, SPECIFICALLY WHILE BACKING UP. AFTER A TRIP TO THE DEALER THEY STATED THERE WERE NO ISSUES. A FEW MONTH LATER (AT NIGHT) THE VEHICLES BRAKES BECAME GRABBY, GRINDING, AND SQUEALING, CAUSING THE ABS SYSTEM TO ACTIVATE THINKING THE VEHICLE TIRES WERE LOCKED UP AND SLIDING. THE VEHICLE THEN SLID OFF THE ROAD. I INSPECTED THE BRAKES THE FOLLOWING MORNING AND FOUND THAT ROTORS WERE HEAVILY DAMAGED WITH GOUGES AND GROOVES. THEY LOOKED AS THOUGH THEY HAD 60K MILES ON THEM IN-LIEU-OF THE ACTUAL 11,454, AND AS THOUGH THE PADS WERE WORN AND HAD DAMAGED THE ROTORS. THE PADS ACTUALLY SHOWED LITTLE TO NO WEAR HOWEVER THE ROTORS HAD SEVERE PREMATURE DAMAGE. THE DEALER RELUCTANTLY CHANGED THE ROTORS AND PADS. THIS SEEMS TO ME TO BE EITHER AN ENGINEERING ISSUE OR BAD PARTS, RESULTING IN PREMATURE PARTS FAILURE. THIS ISSUE CAN LEAD TO BRAKE FAILURE AND A CATASTROPHIC ACCIDENT. *TR

CAR JUST EXITED THE HIGHWAY. DROVE APPROXIMATELY A QUARTER MILE AND MADE A RIGHT TURN. THE STEERING LOCKED UP IN MID TURN. FORTUNATELY THERE WERE NO CARS PARKED ON THIS PARTICULAR STREET OR THERE WOULD HAVE BEEN AN ACCIDENT. MANAGED TO STRAIGHTEN WHEEL AND ABLE TO PULL IN A PARKING SPOT. CAR'S ELECTRICAL SYSTEM STARTED SHUTTING DOWN TO SAVE BATTERY POWER. HAD CAR TOWED TO FORD DEALER. THEY SAY THE ALTERNATOR WAS WEAK. FIVE DAYS AFTER THE INCIDENT AND STILL WAITING FOR THE PART. LOST CONFIDENCE IN THE PRODUCT. CAR IS NINE MONTHS OLD. *TR

WHILE ACCELERATING TO PASS A SLOWER VEHICLE THE ENGINE STARTED STUMBLING AND WENT INTO SOME TYPE OF LIMP MODE AND LOST POWER. I HAD TO RAPIDLY PULL BACK INTO THE SLOWER LANE TO AVOID HAVING CARS BEHIND ME REAR-END ME. I STOPPED THE CAR, TURNED IT OFF , AND WHEN I RESTARTED THE CAR THE PROBLEM WAS GONE. I TOOK THE VEHICLE TO A FORD DEALER BUT THEY STATED THERE WAS NO ERROR CODES STORED IN THE ECU SO THEY COULDN'T DIAGNOSE OR FIX THE PROBLEM. THEN A FEW MONTHS LATER IT HAPPENED AGAIN JUST LIKE BEFORE- I WAS PASSING A SLOWER VEHICLE AND SUDDENLY THE CAR WENT INTO A LIMP MODE AND I LOST POWER AND HAD TO QUICKLY PULL BACK INTO THE SLOW LANE TO AVOID HAVING CARS FROM BEHIND REAR-END ME. THIS TIME I HAD MY WIFE USE HER PHONE TO VIDEO THE ENGINE FAILURE LIGHTS ON THE DASH.AGAIN I HAD TO STOP MY CAR, TURN IT OFF, AND WHEN I RESTARTED THE CARS IT WAS OK. AND AGAIN I TOOK IT TO A DIFFERENT FORD DEALER, I SHOWED THEM THE VIDEO OF THE PROBLEM OCCURRING, BUT AGAIN THEY COULDN'T FIND AN ERROR CODE SO THEY SAID THEY COULD NOT FIX THE PROBLEM. MY WIFE IS AFRAID TO TAKE THIS CAR ON TRIPS BECAUSE SHE IS AFRAID THE PROBLEM WILL HAPPEN AGAIN AND SHE WILL BE REAR-ENDED. I DID SOME INTERNET RESEARCH ON THIS ISSUE AND THERE ARE NUMEROUS COMPLAINTS FROM OTHER DRIVERS DESCRIBING THE EXACT SAME PROBLEM. THE TWO FORD DEALERS WE TOOK THE CAR NEVER TOLD US THAT THIS IS A KNOWN PROBLEM AND THERE HAVE RECALLS FOR THE OLDER ESCAPES FOR THE SAME ISSUE. NHTSA CAN YOU HELP BEFORE SOMEONE GETS HURT. *TR

PULLING OUT OF MY DRIVEWAY, ENGINE DIES WITH NO WARNING. PUT INTO NEUTRAL TO RESTART. PULLING OUT OF DRIVEWAY ONTO THE HARDTOP ROAD, ENGINE DIES WITH NO WARNING. TRAVELING AT 20 MPH OR LESS. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW. DOESN'T HAPPEN WHEN THE CAR GOES TO THE DEALERSHIP...CAN'T SEEM TO FIGURE OUT WHAT IS CAUSING IT. *TR

APPROXIMATELY ONE MONTH AFTER PURCHASING THIS VEHICLE STRONG GAS FUMES WERE DETECTED COMING INSIDE THE CAR THROUGH THE VENTILATION SYSTEM. THE PROBLEM OCCURS ONLY WHEN THE VEHICLE IS RESTARTED AFTER BEING WARMED UP. STILL UNDER WARRANTY WE RETURNED THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. THEY REPLACED A SHORT SECTION OF FLEXIBLE MANIFOLD HOSE THAT HAD DEVELOPED A CRACK. THE PROBLEM WENT AWAY FOR ABOUT A MONTH BEFORE RETURNING. AGAIN THE DEALERSHIP REPLACED THE SAME HOSE. THE REPAIR LASTED ABOUT ANOTHER MONTH OR SO. THE THIRD TIME IT WAS SERVICED THEY DID NOT REPLACE THE HOSE BUT WRAPPED IT WITH SILICONE DUCT TAPE TO SEAL IT. THIS REPAIR LASTED LESS THAN A WEEK. AGAIN GAS FUMES WERE DETECTED INSIDE THE VEHICLE. IT APPEARS THAT THE FORD COMPANY DOES NOT HAVE ANY IDEA HOW TO PERMANENTLY FIX THE PROBLEM. AT LEAST 3 OTHER INCIDENTS INVOLVING THE SAME MODEL VEHICLE HAVE OCCURRED AT THIS DEALERSHIP. IS THIS ANOTHER LOOMING RECALL? HOW MANY OTHER 2014 FORD ESCAPE OWNERS NATIONWIDE HAVE HAD THE SAME ISSUE? *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,334.... UPDATED 06/30/15 *BF UPDATED 12/10/15 *JS

BRAND NEW TIRES ON A BRAND NEW 2015 FORD ESCAPE TITANIUM. THE TIRES ON THIS NEW CAR ARE THE CONTINENTAL CONTIPROCONTACT. THE RIGHT REAR TIRE HAD A FLAT WHEN MY WIFE WAS DRIVING IT. THE FLAT WAS ON THE SIDE OF THIS TIRE NEAR THE RIM AND THERE WAS ALSO AIR LEAKING FROM THE EDGE OF WHERE THE TIRE AND RIM MEET. ONLY 1,600 MILES ON THIS CAR WHEN WE HAD THIS FLAT. DO NOT RECALL DRIVING OVER ANYTHING THAT WOULD HAVE CAUSED THIS. SLASH/SLIT WAS ON THE SIDE OF THE TIRE NEAR THE RIM AND THEN ALSO THE LEAK ON THE EDGE AS I MENTIONED. I COULD NOT ENTER A 2015 FORD ESCAPE TITANIUM AWD SO I HAD TO SELECT A 2014 FORD ESCAPE, BUT OUR CAR IS A 2015 FORD ESCAPE TITANIUM AWD. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG ODOR COMING FROM THE EXHAUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

TL-THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PARTS TO REMEDY THE VEHICLE ARE UNAVAILABLE. I NOTIFIED THE CONTACT PER THE RECALL POSTED ON THE SAFERCAR.GOV WEB SITE THAT: A SECOND NOTIFICATION WILL BE SENT WHEN THE REMEDY PARTS ARE AVAILABLE. . I REFERRED THE CONTACT TO THE FTC TO FILE A FORMAL COMPLAINT ON THE MANUFACTURER. MC

MY MOTHER OWNS A 2014 FORD ESCAPE SE WITH THE 1.6L ECOBOOST ENGINE. SHE HAS NOTICED THAT MANY TIMES, SHE LIGHTLY STEPS ON THE GAS, AND THE CAR SUDDENLY REVS IT'S ENGINE IN THE 3000-4000 RPM RANGE WHEN THE TRANSMISSION IS IN DRIVE. BASICALLY, IT DIDN'T WANT TO GO. SHE TOOK IT TO THE DEALERSHIP TO SEE IF THEY COULD FIND OUT THE PROBLEM, AND THEY SAID NOTHING WAS WRONG. I SURE WOULD HATE TO SEE MY MOTHER SERIOUSLY HURT DUE TO THESE PROBLEMS WITH HER CAR. *TR

CAR WOULD NOT START. FORD REPLACED THE FUEL PUMP. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EMITTED A BURNING RUBBER ODOR THROUGH THE VENTS AND CAUSED THE ODOR TO PENETRATE THE INTERIOR FABRIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION SEVERAL TIMES, HOWEVER THE DEALER STATED THAT THE VEHICLE WAS NEW REASON WHY IT HAD THE BURNING RUBBER ODOR. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

MY WIFE AND I WERE DRIVING ON A 4 LANE HIGHWAY DURING THE DAY. WE WERE NOT OPERATING THE PANORAMIC SUNROOF AND THE SHADE WAS COMPLETELY OPEN. SUDDENLY AND ALL AT ONCE, THE FRONT PANE OF GLASS IN THE SUNROOF EXPLODED INTO THE CABIN. GLASS CUT MY FACE IN TWO LOCATIONS AND CAUSED BLEEDING. THERE WAS NO NEARBY TRAFFIC IN FRONT OF US OR ON THE SIDE. WE WERE NOT TRAVELING UNDER AN OVERPASS. WE WERE ABLE TO QUICKLY REGAIN CONTROL OF THE VEHICLE AS THE BREAKAGE CAUSED US TO SLOW DOWN AND SWERVE. THERE WERE NO OTHER COLLISIONS OR DAMAGE AFTER THE SUNROOF BROKE. AS NO OBJECT OR PROJECTILE CAUSED THE BREAKAGE AND THERE WAS NO PRIOR DAMAGE TO THE SUNROOF, IT IS OBVIOUS THAT THERE WAS A FAULT WITH EITHER THE GLASS OR SUNROOF ASSEMBLY. *TR

THIS IS ONE OF MANY OCCURRENCES CONCERNING THIS PROBLEM. MY FIRST COMMUNICATION WITH FORD SERVICE WAS IN DECEMBER 2013 CONCERNING THE DOOR HANDLE STICKING CAUSING THE DOOR NOT TO LATCH. IN JANUARY 2014 THEY ASKED FOR A PHOTO OF THE PROBLEM TO SHARE WITH THEIR ENGINEERING TEAM. FORD HAS ISSUED CASE NUMBERS AND BASICALLY JUST TOLD ME TO BRING IT INTO THE DEALER. I'VE HAD MULTIPLE COMMUNICATION WITH FORD SERVICE THROUGHOUT THE YEAR INFORMING THEM THAT I STILL HAVE THE ISSUE. THE DEALER HAS TRIED TO FIX FOUR TIMES INCLUDING APPLYING THE RECALL. THE LAST DEALER ATTEMPT WAS IN NOVEMBER 2014 BUT THE PROBLEM STILL EXISTS. THE DOOR HAS OPENED WHEN I WAS BACKING OUT OF THE DRIVEWAY DUE TO THE HANDLE STICKING IN THE OPEN POSITION.THE DOOR HANDLE HAS STUCK IN THE OPEN POSITION WELL OVER A HUNDRED TIMES. I'VE SHARED PHOTOS OF THE ISSUE WITH THE DEALER, FORD SERVICE AND OVER THE INTERNET. *TR

WHILE DRIVING DONE THE ROAD, A LOUD POP WAS HEARD. MY 3 YEAR OLD POINTED TO THE PANORAMIC SUNROOF AND SAID LOOK. IT HAD FALLEN INWARD ON THE BACK OF THE GLASS WHILE THE FRONT OF THE GLASS STAYED ATTACHED, CRACKING THE GLASS. PIECES OF GLASS FELL INTO THE BACK SEAT AND ALL IN MY SONS LAP. FORD HAS HAD RECALLS ON CERTAIN VIN NUMBERS BUT NOT MINE, EPOXY BEING MIXED INCORRECTLY CAUSING GLASS TO BECOME SEPARATED. *TR

WHILE DRIVING AT APPROXIMATELY 25 MPH WITH TEMPERATURES IN THE HIGH 20'S I HEARD A LOUD POP SIMILAR TO A GUN SHOT AND THEN LOOKED BACK AND MY REAR WINDOW JUST STARTED TO SPIDER. I WAS ONLY IN THE VEHICLE FOR ABOUT 10 MINUTES. I PULLED OVER AND THERE WERE NO IMPACT MARKS AND THE GLASS ON EACH SIDE OF THE WINDOW HAD FALLEN OFF BUT THE REST OF THE GLASS WAS IN TACT. THERE WERE VERTICAL STRESS FRACTURES ON EACH FAR SIDE OF THE GLASS AND SPIDERING ON THE REST OF THE GLASS TOWARD THE MIDDLE. FORD LET ME KNOW THAT THIS HAD BEEN HAPPENING TO F150'S RECENTLY BUT NOT IN NEW ESCAPES AND THEY REFUSED TO PAY FOR IT. THEY ADVISED THAT SOMETHING MUST OF IMPACTED THE WINDOW BUT WOULD NOT PROVIDE ANY FURTHER CLARIFICATION. I HAVE PICTURES OF THE GLASS ALSO AND SUBMITTED THEM TO FORD'S CORPORATION AND ALSO THE DEALERSHIP, MOON TOWNSHIP FORD. THEY STILL WOULD NOT PAY. IT SEEMS THIS HAS BEEN A CONTINUING PATTERN FOR FORD ESCAPES THROUGHOUT THE PAST DECADE. *TR

MY WIFE PULLED UP DRIVEWAY, I HAPPENED TO BE OUTSIDE NEXT TO CAR WHEN SHE PULLED IN. WE SUDDENLY HEARD LOUD CRUNCHING SOUND AND SHE STOPPED. WHEN WE FOUND NOTHING I ASKED HER TO BACK UP. WE HEARD CRUNCHING SOUND AGAIN AND SHE SAID THE STEERING WHEEL WAS NOT CONTROLLING CAR. SHE IMMEDIATELY STOPPED. WE DISCOVERED RIGHT FRONT WHEEL PUSHED AGAINST TIRE WELL OF BODY FRAME. NEXT DAY WHEN TOW TRUCK LIFTED CAR, WE DISCOVERED THE BALL JOINT ASSEMBLY HAD COME APART. PERRY FORD (SAN DIEGO) CONFIRMED BALL JOINT APPEARS TO HAVE COME APART WITHOUT ANY OBVIOUS SIGN OF DAMAGE DUE TO IMPACT OR DRIVER FAULT. NOTE: MY WIFE HAD JUST COME OFF FREEWAY, TRAVELING 15 MILES FROM WORK AND 1 MILE FROM OFF RAMP TO OUR HOME. IF SHE HAD BEEN JUST ANOTHER 5 MIN ON FREEWAY TRAVELING 65-70MPH...I HATE TO IMAGINE WHAT WOULD HAVE HAPPENED. PLEASE INVESTIGATE THIS MATTER WITH FORD. *TR

I HAVE FILED A COMPLAINT UNDER ODI# 10640819 AT 3.5 MONTHS AND NOW I'M AT 7 MONTHS AND FORD DOES NOT HAVE A FIX. HOW ARE THEY ALLOWED TO EXTEND CUSTOMERS THIS LONG AND NOTHING IS DONE TO THEM. WHAT CAN I DO TO FORD TO GET MY VEHICLE REPAIRED? MY CLOCK ALSO HAS BEEN TAMPERED WITH AND SOME ELECTRONICS ACT STUPID AT TIMES. MY FORD DEALER SAYS ITS FORD BUT WHO KNOWS? IF THEY DO NOT HAVE A FIX THEN GIVE ME A NEW CAR THAT WORKS. FORD IS USELESS AND NO ONE CARES AS THEY KEEP SAYING I'M SORRY. *TR

PASSENGER OFF AIRBAG SENSOR RANDOMLY APPEARS WITH OR WITHOUT PASSENGERS IN THE SEAT. *TR

OUTSIDE TEMPERATURES WERE OVER 100F. VEHICLE CUTOFF - LOST ALL POWER AND WAS COASTING. SHIFTED TO NEUTRAL TO RESTART - WHICH IT DID. PULLED OFF THE HIGHWAY CALLED HERTZ ROADSIDE ASSISTANCE. VEHICLE CUTOFF AGAIN WHILE PARKED. DID NOT IMMEDIATELY RESTART. RESTARTED AFTER ABOUT 10 MINUTES. VEHICLE WAS TOWED BY HERTZ. *TR

TRANSMISSION JURKS WHEN CHANGING GEARS. *TR

WE LEASED A 2014 ESCAPE IN MARCH OF 2014. FROM THE START IT HAS A PROBLEM ON ACCELERATION, IT WILL HESITATE AND ALMOST STALL WHEN PULLING OUT INTO TRAFFIC. THE HESITATION IS SPORADIC AS AT TIMES IT IS OK. WE NOTICE AT LOW SPEEDS AROUND 20 30 MPH WHEN ACCELERATING IT BUCKS, WILL NOT TAKE GAS. AT TIMES IT HAS BECOME SO FRUSTRATING I WILL STOP THE CAR AND RE START IF TRAFFIC PERMITS. THIS COULD BE A VERY UNSAFE CONDITION AS WE NEVER KNOW WHEN IT WILL DO IT. IT DOES IT USUALLY WHEN IT IS COLD HOWEVER IT HAS DONE IT AFTER DRIVING FOR HOURS, STOP FOR 15 MINUTES AND IT DOES IT THEN TOO. WE HAVE TAKEN IT TO THE DEALERSHIP BUT IT NEVER HAPPENS THEN. THIS IS CONSTANT AND ANNOYING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

LOST POWER TO TRANSMISSION WHILE ATTEMPTING TO PASS A VEHICLE, ENGINE REV WAS HIGHER LOST POWER IN TRANSMISSION, THEN IT KICKED BACK IN. *TR

THERE'S A STRONG ODOR OF GASOLINE IN THE ESCAPE, ESPECIALLY AFTER FILLING IT UP WITH GAS. I HAVE ALSO NOTICED A LEAK OF GAS UNDERNEATH THE VEHICLE. *TR

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE REASON I BUY NEW IS FOR PEACE OF MIND. NOT EVEN , 10,000 MILES ON THE CAR AND IT BRAKES? WHAT GIVES. I HAVE ALREADY TAKEN IT BACK TO THE DEALER ONCE (THE DAY AFTER I BOUGHT IT) BECAUSE IT TRIES TO STALL WHEN SWITCHING FROM REVERSE TO DRIVE, BUT THE DEALER MADE SOME EXCUSE AND SAID TO WATCH AND SEE IF IT CONTINUES. I AM JUST GLAD THAT I WAS WITHIN CELL PHONE SIGNAL RANGE BECAUSE I HAD JUST NOT BEEN A FEW MINUTES BEFORE (SCARY). *TR

VEHICLE WAS TAKEN IN FOR NHTSA 14V-237 (SIDE AIRBAG DEPLOYMENT RECALL). AFTER THE WORK WAS SUPPOSEDLY DONE, THE CLOCK NO LONGER WORKS. THE COMPLAINT IS IF THE CLOCK NO LONGER WORKS WILL THE AIRBAGS WORK OR WHAT OTHER SAFETY FEATURES WERE AFFECTED THAT MY NOT WORK. *TR

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SHIELD AND GAS TANK DAMAGES. *SMD THE CONSUMER RAN OVER A METAL STRIP IN THE ROAD. THE METAL STRIP HE RAN OVER, PUNCTURED A HOLE IN THE SHIELD AND GAS TANK. THE DEALER REPLACED THE GAS TANK AND SHIELD. THE CONSUMER WAS INFORMED THE SHIELD WAS FLIMSY. *JB

THE REAR HATCH WHERE THE HANDLE BAR IS TO CLOSE THE BACK HATCH HAS RIPPED OFF. THIS IS NOW HANGING AND HAS CAUSED THE BACK PLASTIC PIECE THAT HOLDS MY WINDOW, WINDSHIELD WIPER, AND WHERE I AM SUPPOSED TO PULL THE HATCH DOOR DOWN TO BE USELESS. IT JUST FLAPS NOW. I CANT SHUT MY DOOR WITH THE HANDLE THAT WAS PROVIDED SINCE IT FELL OFF!! I HOPE THIS DOESN'T MAKE MY WINDSHIELD LEAK OR HURT THE WIPER. *TR

I WAS DRIVING ON SOUTHFIELD FREEWAY IN MICHIGAN ABOUT 5:15 PM, I WAS IN THE LEFT LANE WHEN TRAFFIC STOPPED. I STOPPED ALONG WITH THE CAR IN FRONT OF ME. AT THIS TIME THE CAR BEHIND DID NOT STOP GOING SOMEWHERE BETWEEN 20-40MPH HIT MY CAR IN THE BACK AND PUSHED ME INTO THE CAR IN FRONT OF ME. THE AIR BAGS DID NOT DEPLOY EVEN THOUGH I GOT HIT FROM BEHIND AND PUSHED INTO ANOTHER VEHICLE. THE FORCE WAS SO STRONG THAT IT BROKE MY DRIVER SEAT AND MY GLOVE BOX. MY FORD ESCAPE WAS TOTAL LOSS IN THE ACCIDENT. I SUFFERED SOME BUMPS AND BRUISES AND WHIPLASH AND DID GO TO THE ER FOR THESE INJURIES. *TR

I GOT A RECALL NOTICE MY AIRBAGS MAY SHORT OUT & TAKE IT TO MY FORD DEALER. I DID OVER 3.5 MONTHS AGO AND THEY SAID FORD WAS WORKING ON A FIX TO MY SOFTWARE MODULE. INSTEAD IT STOPPED MY CLOCK. IF MY AIRBAGS DIDN'T WORK FOR 10 MONTHS HOW DO I KNOW THAT FORD FIXED THEM? WHERE IS THE TEST THAT PROVES IT? AM I DRIVING WITHOUT AIR BAGS? FORD CAN'T EVEN FIX A CLOCK, HOW DO I KNOW I AM SAFE IN MY NEW CAR? WHERE IS THE TEST TO CONFIRM I AM SAFE IN MY CAR AND THAT THE AIRBAGS WILL DEPLOY? WHEN I CONTACT FORD THEY SAY THE ENGINEERS ARE WORKING ON IT BUT IT HAS BEEN OVER 3.5 MONTHS AND NO ANSWERS. I FEEL UNSAFE, WHERE'S THE PROOF THE AIR BAGS WORK SINCE THE RE PROGRAM. THE CLOCK IS ANOTHER MATTER BUT IF THEY SCREWED UP IN THE FIRST PLACE & TRIED TO FIX IT, HOW DO I KNOW THEY DID? *TR

2 TIRES FROM SAME LOT ON BRAND NEW CAR HAVE BEEN DEFECTIVE IN ONE MONTH'S TIME, CAUSING BLOWOUT ON FREEWAY AT HIGH SPEED. THANKFULLY, NO INJURIES WERE INCURRED. THIS HAPPENED 100 MILES AWAY FROM NEAREST SERVICES, REQUIRING TOW TO NEAREST DEALERSHIP. FORD MOTOR COMPANY REPLACED EACH DEFECTIVE TIRE AT TIME OF INCIDENTS; HOWEVER, 2 REMAINING TIRES WILL NOT BE COVERED FOR REPLACEMENT UNTIL SUCH TIME AS THEY BECOME DEFECTIVE. I AM CONCERNED THAT THE ENTIRE LOT NUMBER IS DEFECTIVE AND THAT I MAY INCUR THE SAME PROBLEM IN THE FUTURE WITH THE REMAINING 2 TIRES WITH POSSIBLE LOSS OF LIFE AS A RESULT. *TR

MY REAR PASSENGER TIRE HAS A GROOVE CUT AROUND THE INSIDE OF THE TIRE WALL AND IN ABOUT FOUR SPOTS CUT RIGHT DOWN TO THE THREADS. THIS HAS CAUSED THE TIRE TO GO FLAT. I HAVE PHOTOS OF THE TIRE. *TR

THE DOOR HANDLE STUCK IN THE OPEN POSITION PREVENTING THE DOOR FROM LATCHING CLOSED. THE DEALER HAS TRIED TO RESOLVE THREE TIMES NOW AND IT'S CONTINUES TO GET HAPPEN AND IN FACT GETTING WORSE. FORD`S CUSTOMER RELATIONSHIP CENTER HAS BEEN NOTIFIED BEGINNING ON JANUARY 19, 2014. LAST CONTACT WITH FORD`S CUSTOMER RELATIONSHIP CENTER WAS ON AUGUST 26, 2014 WITH NO RESOLUTION. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE PERSISTED. THE CONTACT TURNED OFF THE AIR CONDITIONING TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

I WAS WAITING IN LINE TO ENTER THE FREEWAY. A YELLOW WARNING SIGN CAME ON IN THE CAR, AND THEN THERE WAS NO CONTROL OF THE STEERING WHEEL. IT LOCKED. I WAS ABLE TO CRANK ON IT WITH ALL MY STRENGTH, PUT ON MY HAZARD LIGHTS, AND MY DAUGHTER HUNG OUT THE WINDOW TO WAVE US OVER A FEW INCHES TO THE RIGHT. I THEN ENTERED A SAFE LOT TO CALL ROADSIDE ASSISTANCE. BUT, WHILE I WAS ON THE PHONE WITH THEM, THE YELLOW LIGHT WENT OFF, AND THE CAR STEERING WHEEL MOVED. *TR

PULLED AWAY FROM A TRAFFIC LIGHT. THE ESCAPE LOST ALL FORWARD MOTION. ENGINE CONTINUED TO RUN BUT THERE WAS NO FORWARD MOVEMENT. VEHICLE HAD TO BE TOWED FROM THE LOCATION. *TR

STEERING WHEEL SUDDENLY STOPPED WORKING WHEN I STOPPED AT A GAS STATION AND GAVE AN ERROR MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". CAR IS BARELY 3 MONTHS OLD. *TR

SATURDAY, JULY 12 AROUND 3:00 PM DRIVING 70 MPH ON US 23 N, JUST SOUTH OF NORTH TERRITORIAL ROAD NEAR ANN ARBOR. THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED. DRIFTED TO THE SHOULDER IN VERY HEAVY TRAFFIC AND TRIED TO RESTART. STARTED AND RAN FOR 5 SECONDS AND THEN STALLED AGAIN. REPEATED SEVERAL TIMES WITH SAME RESULT. CALLED ROADSIDE ASSISTANCE NUMBER AND THEY SAID THEY WOULD SEND A TOW WITHIN 30 MINUTES. POLICE STOPPED AND ASKED IF WE NEEDED HELP. LEFT AFTER WE SAID TOW WAS COMING. A FOLLOWING CAR TOOK ALL BUT ONE PASSENGER TO A GAS STATION AT NORTH TERRITORIAL BECAUSE HEAVY 75 MPH TRAFFIC PASSING INCHES FROM THE DRIVER'S DOOR WAS FRIGHTENING AND DANGEROUS. TOW TRUCK TOOK CAR TO VARSITY FORD IN ANN ARBOR AND WE CONTINUED TO TRAVERSE CITY IN THE FOLLOWING CAR. *TR

11/13. HAD CAR FOR 2 MONTHS. STOPPED FOR GAS, FUELED UP GOT IN TO LEAVE POWER STEERING GONE. HAD TO CALL HUSBAND TO COME GET CAR AS I COULD NOT TURN THE WHEEL. HAD VEHICLE TOWED TO FORD DEALER. DEALER NOT HELPFUL, SAID THEY WERE ABLE TO SEE POWER STEERING WAS LOST UNABLE TO FIX. VEHICLE OR COMPUTER SOMEHOW FIXED ITSELF? HAPPENED AGAIN 8/22/14. THANKFULLY IT HAPPENED IN FRONT OF MY HOME & DID NOT NEED ASSISTANCE. HAVING VEHICLE TOWED TO FORD DEALER IN AM. *TR

TRAVELLING CENTER LANE ON ROUTE 81, AT 65 MPH, CAR LOST ALL THROTTLE, FELT LIKE IT CAME OUT OF GEAR, WHILE DRIVING, AND COULD NOT GET INTO GEAR. MANAGED TO GET OFF TO SHOULDER. HAD A TRACTOR TRAILER BEEN BEHIND ME, THERE IS NO DOUBT THEY WOULD'VE HIT ME. APPARENTLY THE DEALERSHIP HAD 3 OTHER FORD ESCAPES WITH THE SAME PROBLEM IN THEIR SHOP. ANOTHER FRIEND OF MINE JUST PURCHASED HER FORD ESCAPE A COUPLE OF MONTHS AGO, AND SHE HAD THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE, AS THIS HAPPENED WHILE I WAS TRAVELING AT 65MPH.

POWER STEERING HAS GONE OUT IN THIS NEW VEHICLE 3 SEPARATE OCCASIONS. WHEN LOOKED AT BY A TECHNICIAN, THEY DO NOT KNOW WHAT IS WRONG. BEEN IN THE SHOP FOR OVER 20 DAYS. *TR