ENGINE FIRE DRIVING ON A HIGHWAY THE CAR ENGINE STOPPED AND I COASTED TO THE RIGHT SHOULDER. I MADE PHONE CALLS FOR HELP AND ASSISTANCE. THE NYSDOT, HIGHWAY EMERGENCY LOCAL PATROL (HELP) TRUCK PULLED AFTER ABOUT 15-20 MINUTES AFTER STOPPING. THE HELP OPERATOR LOOKED INSIDE THE ENGINE AND SAW THAT THE COOLANT RESERVOIR WAS LOW AND OFFERED TO PUT SOME COOLANT IN MY VEHICLE FROM A SUPPLY IN HIS TRUCK. THEN HE HAD ME RUN THE ENGINE IN IDLE ON THE SIDE OF THE ROAD. THE CAR SEEMED TO RUN FINE. IN AN EFFORT TO GET THE CAR OFF OF THE HIGHWAY AND TO GET SOME MORE COOLANT, I DROVE THE CAR TO THE PARKING LOT OF A LOCAL STORE APPROXIMATELY 1.5 MILES. WHEN I PULLED INTO THE PARKING LOT, THE CAR WAS STEAMING UP AGAIN SO I PARKED IT OUT A WAYS FROM THE STORE. I NOTICED THAT THE SMOKE WAS A BIT BLACK AND THICK, SO I OPENED THE HOOD AND SAW THE PLASTIC ENGINE COVER WAS ON FIRE. I STARTED THROWING SNOW ON IT WHEN SOMEONE CAME BY WITH A FIRE EXTINGUISHER, SO I USED IT TO PUT THE FIRE OUT. A TOW TRUCK DRIVER TOOK THE VEHICLE TO THE CLOSEST FORD DEALER ABOUT 1 MILE FROM THE PARKING LOT.
2014 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
ON JAN 29TH DRIVING DOWN THE STREET AND OUT OF KNOW WHERE CAR STARTS STALLING AND THEN SMOKE AND THEN THE 💡 CAME ON SAYING ENGINE OVERHEATING..... I LEFT UP THE HOOD THE CONTAINER FILLED ..... PARKED CAR AND NEVER GOT BACK IN SMOKE WAS POURING OUT OF THE HOOD.... IN THE MIDDLE IF HARBSON AND ARGAMINO..... MR MY DAUGHTER 1MONTH OLD GRANDSON AND NEICE. ... THE MOST SCARIEST THING EVER IN MY LIFE....
OVER THE COURSE OF 1 YEAR, VEHICLE IN THE SHOP 9 TIMES FOR 109 DAYS. ON 7-6-2017- CAR WOULD NOT ACCELERATE & LOW POWER LIGHT ON. 8-23-2017- VEHICLE OVERHEATING, GOES IN TO LIMP MODE, HIGH TEMPERATURE GAUGE GOES UP. 12-26-2017-TOWED IN AS CAR WOULD NOT START. COOLANT LEAK, QUICK CONNECTOR TO HEATER CORE AND BYPASS VALVE LEAKING. 2-27-2018- CHECK ENGINE LIGHT ON, CYLINDER MISFIRE, CYLINDER HEAD HIGH TEMPERATURE, LOW ENGINE COOLANT, COOLANT LEVEL SENSOR 3-16-18- COOLANT LIGHT COMES ON, FOUND UPPER COOLANT HOSE LEAK , CHECK ENGINE LIGHT ON 3-19-18- TOWED IN- LOW COOLANT AND TEMPERATURE LIGHT ON, NO HEAT , VEHICLE SHUTS OFF. 4-4-18- COOLANT LEVEL LOW LIGHT ON.WATER PUMP WAS LEAKING. 4-19-18- CHECK ENGINE LIGHT ON. TECHNICIAN VERIFIED SES LIGHT ON, FOUND MISFIRECODES &COOLANT CODE BUT COOLANT WAS FULL, WAS ADVISED TO STOP BACK IN 2 WEEKS TO CHECK COOLANT. CALLED FORD CERTIFIED GARAGE AT THE 2 WEEK DATE & WAS TOLD THEY WERE TOO BUSY TO BRING VEHICLE IN FOR A CHECK. 5-14-2018- CHECK ENGINE LIGHT ON--ENGINE MISFIRING, REMOVED SPARK PLUGS AND COLIS TO BORESOPE ENGINE, FOUND COOLANT IN CYLINDER 1, REMOVED CYLINDER HEAD FOR FURTHER INSPECTION, MAP SENSOR CONTAMINATED, FOUND CYLINDER HEAD POROSITY, LIKELY DUE TO OVERHEATING .MY TOTAL IN REPAIRS AND TOWING: $4000+ IN ONE YEAR. FEEL ALL ISSUES WERE RELATED TO RECALL 17V209000 REGARDING THE ENGINE AND ENGINE COOLING, WHICH STATED IF THE VEHICLE IS STARTED AND DRIVEN WITH AN INSUFFICIENT LEVEL OF COOLANT WITHIN THE SYSTEM, THE ENGINE CYLINDER
TRANSMISSION BLEW WHILE DRIVING
THE FAN BLOWER MOTOR WORKS INTERMITTENTLY. THAT IS, IT DOESN'T ALWAYS WORK WHEN ACTIVATED. MOREOVER, IT HAS NOW COMPLETELY STOPPED WORKING. THIS CAUSES EXTREME SAFETY ISSUE WHEN WINDOWS ARE FOGGED UP INSIDE VEHICLE, PREVENTING DRIVER FROM SEEING. HAPPENS WHEN VEHICLE IS DRIVEN AND WHEN STATIONARY.
WHILE DRIVING AT TIMES WE CAN SMELL FUMES FROM THE ENGINE. IT IS VERY STRONG. IT WILL START AND THEN STOP AFTER A WHILE. THE SMELL IS STRONG WITH CARBON. IT MAKES US SICK AND NAUSEOUS. WE HAVE HAD TO ROLL THE WINDOWS DOWN AND PULL OVER AT TIMES. SO FAR THIS HAS HAPPENED ONLY WHILE DRIVING. WE CAN BE ON A RESIDENTIAL STREET OR DRIVING DOWN A HIGHWAY WITH THE CRUSE CONTROL ON AND IT WILL HAPPEN. WE HAVE TREATED THIS CAR WELL AND ONLY HAD AN AUTHORIZED DEALER PERFORM MAINTENANCE, WITH THE EXCEPTION OF CHANGING THE WIPERS. THIS IS NOT THE FIRST TIME WE HAVE HAS ISSUES WITH THIS CAR (WE BOUGHT THIS NEW). WE HAVE HAD THE DEALERSHIP REPLACE A DEFECTIVE BREAK DRUM (LESS THAN 2K MILES), A DEFECTIVE TRACK THAT MOVES THE ELECTRIC SEAT AND A FAULTY EXTERIOR DOOR LATCH. COULD NOT CHANGE THE BACK WIPER BLADE HAD TO TAKE IT IN (WAS TOLD BY THE SERVICE CENTER THEY HAD ISSUES IN THE BEGINNING FIGURING IT OUT ALSO). NOW THE SMELL ISSUE HAD MADE THIS A BAD EXPERIENCE. IF IT JUST WAS A BAD SMELL THAT WOULD BE ONE ISSUE, HOWEVER THIS IS TOXIC AND MAKES BOTH OF US NAUSEOUS. THIS SHOULD REALLY NEEDS TO BE DEALT WITH SOON BEFORE SOMEONE GETS LIGHT HEADED FROM THE SMELL AND HAS AN ACCIDENT.
ALL OF A SUDDEN DRIVING DOWN THE ROAD MY CAR WON'T GO I GIVE IT GAS BUT IT WON'T MOVE I TRY TO PUT IN REVERSE WON'T MOVE BUT IT TAKES THE GAS BUT ITS LIKE YOU HAVE IT IN PARK AND YOU REV UP MOTOR BUT THIS HAPPENS WHILE I WAS DRIVING ON HIGHWAY NO WARNING OF ANY KIND WAS RUNNING FINE A FEW HOURS BEFORE THIS HAPPENED
PURGE VALVE FAIL, FAILS TO START PROPERLY AFTER FILLING FUEL TANK.WAS STALLING AFTER STARTING AND ENGINE CHECK LIGHT COMES ON. BAD SMELL FROM EXHAUST.
THE REAR PASSENGER DOORS FAIL TO OPEN FROM OUTSIDE THE VEHICLE BECAUSE THE INTERIOR DOOR PANELS WILL NOT STAY ATTACHED TO THE INSIDE OF THE DOOR CAUSING THEM TO HANG ON THE FRAME OF THE DOOR. THE CLIPS ON THE DOOR PANELS HAVE BEEN REPAIRED TWICE ONCE AND THE SAME ISSUE CONTINUES TO OCCUR LEAVING US UNABLE TO ACCESS THE SECOND ROW OF SEATS IN THE VEHICLE.
ENGINE LIGHT CAME ON ONE DAY THEN WENT OFF THE NEXT DAY. A WEEK LATER WENT TO GET ROUTINE OIL CHANGE AND WAS NOTIFIED OF OIL IN COOLANT AND POSSIBLE HEAD GASKET CRACKED AS WELL. THEY RECOMMENDED TAKE IT TO MECHANIC NEXT DOOR. APPARENTLY THE ENGINE CYLINDER HEAD OVERHEATED AND CRACKED. OIL LEAKED INTO OTHER SYSTEMS IN ENGINE CONTAMINATED VALVES, INTAKES, SPARK PLUGS ETC. COULD HAVE COMBUSTED CAUSING FIRE AT ANY MOMENT. MECHANIC TOLD US TO HAVE IT TOWED TO FORD NOT SAFE TO DRIVE 3 MILES. GOT CAR FIXED AT FORD DEALERSHIP FOR $3551.09. THE FOLLOWING WEEK WE RECEIVED A RECALL NOTICE FOR OUR OTHER 2014 FORD ESCAPE BUILT IN SAME LOUISVILLE FACTORY A FEW WEEKS EARLIER THAN THE JUST REPAIRED ESCAPE. GOT THE RECALL ADDRESSED ON THAT VEHICLE BUT FORD SAYS THE VIN FOR THE ONE I JUST PAID FOR HAS NOT BEEN IDENTIFIED FOR THE RECALL! REALLY???
THE ENGINE STARTED ON FIRE SHORTLY AFTER I STARTED DRIVING IT HOME FROM WORK.
ENGINE STALLS FOR NO APPARENT REASON. VEHICLE WAS STATIONARY AT TRAFFIC LIGHT. LAST TIME WAS SATURDAY 1/19/2019
WHILE STANDING STILL OR DRIVING UNDER 30 MPH,EXHAUST FUMES ENTER VEHICLE WITH FRESH AIR INDICATED ON SWITCH,SET TO RECIRCULATE, AIR SWITCH CHANGES BY ITSELF AND ALLOWS FUMES INTO CAR.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL BY HACIENDA FORD (3010 WEST UNIVERSITY DR, EDINBURG, TX 78539, (956) 383-1615), THE REAR DRIVER'S SIDE DOOR LATCH FAILED TO SECURE INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MINUTES AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO TASCA FORD SEEKONK (200 FALL RIVER AVE, SEEKONK, MA 02771, (800)-737-0435) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 28,000.
JANUARY 9, 2019 AT 10:39PM MY 2014 FORD ESCAPE CAUGHT ON FIRE. DRIVING DOWN INTERSTATE 81, GOING SPEED LIMIT 70 MPH, VEHICLE SHUT OFF AND SAID "SERVICE ENGINE NOW". STEERING AND BRAKES DID NOT LOCK UP BUT THE VEHICLE LOST RPMS AND WAS NOT RUNNING AS I PULLED OVER TO THE RIGHT HAND SHOULDER, I WAS IN THE LEFT HAND LANE WHEN MY VEHICLE SHUT OFF. AS I STOPPED, I PUT VEHICLE IN PARK AND TURNED KEY OFF, ALL WHILE IT SAID "SERVICE ENGINE NOW". I TURNED MY HAZARDS ON AND GOT OUT MY PHONE TO CALL SOMEONE FOR HELP. AS I LOOKED UP I SEEN FLAMES COMING FROM THE WINDSHIELD WIPER AREA AND SMOKE IN FRONT OF MY LIGHTS, I GRABBED MY WORK BAG AND JUMPED OUT OF THE VEHICLE, JUMPED ACROSS THE GUARD RAIL, AND IMMEDIATELY CALLED 911 FROM A SAFE DISTANCE. IN APPROXIMATELY 6-9 MINUTES THE ENTIRE FRONT END OF MY VEHICLE WAS ENGULFED IN FLAMES AS I WAS ON THE PHONE WITH 911. TOOK RESPONDERS ABOUT 15 TO 20 MINUTES TO ARRIVE AND TO PUT OUT THE FIRE. AS SOON AS RESPONDERS FINALLY SHOWED, I COULD HEAR BOTH TIRES EXPLODE A FEW MINUTES APART FROM EACH OTHER. ONCE FIRE WAS SAFELY PUT OUT, THE ENTIRE FRONT END OF MY VEHICLE WAS MELTED AND THE INSIDE AS WELL WAS BEYOND RECOGNIZABLE. I WAS TOLD MY VEHICLE IS TOTALLED, OBVIOUSLY, AND I GOT A TOW TO TAKE VEHICLE TO MY HOUSE WHERE THE 2014 FORD ESCAPE IS SITTING IN MY YARD. I FIGURED MY INSURANCE COMPANY MIGHT COME LOOK AT IT BUT THEY DIDN'T BECAUSE ALL I HAD WAS LIABILITY ON IT. I DID NOT KNOW UNTIL A COUPLE DAYS LATER THERE WAS IN FACT A RECALL ON MY VEHICLE, D
A RECALL WAS INITIATED FOR MY CAR FOR LOCALIZED OVERHEATING IN ENGINE CYLINDER CAUSING CYLINDER HEAD TO CRACK, AND PRESSURIZED OIL LEAKS THAT CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT. I INITIALLY BROUGHT MY CAR IN FOR MY ENGINE OVERHEATING WHERE MY CAR WAS GIVING ME A WARNING SIGN TO PULL OVER AND IMMEDIATELY TURN OFF MY CAR. THEY REPLACED THE COOLANT HOSE. TWO MONTHS LATER THE SAME ISSUE OCCURRED AND THEY THEN REPLACED THE COOLANT TANK. FAST FORWARD ONE YEAR AND THE ISSUE BEGAN TO HAPPEN ONCE AGAIN. I TOOK MY CAR BACK IN AND THE COOLANT TANK WAS REPLACED FOR THE SECOND TIME IN MAY OF 2018. I HAD NO ISSUES UNTIL DECEMBER OF 2018 WHERE ONCE AGAIN THE CAR GAVE ME THE SAME WARNING SIGN AND ONCE AGAIN NEEDS THE COOLANT HOSE REPLACED DUE TO IT LEAKING. THEY HAVE TOLD ME I AM RESPONSIBLE FOR REPLACING THIS ON MY OWN AND PAYING FOR IT. EACH TIME I HAVE BEEN DRIVING WHEN THIS ISSUE OCCURS AND I HAVE TO IMMEDIATELY PULL OVER AND TURN MY CAR OFF TO AVOID FURTHER DAMAGE AS WELL AND I CANNOT DRIVE MY CAR FOR NUMEROUS DAYS WHILE I WAIT FOR THEM TO REPAIR IT. I WANT TO FIGURE OUT A SOLUTION MOVING FORWARD BECAUSE CLEARLY THIS CAR IS NOT BEING FIXED EVEN WHEN I TAKE IT IN OVER AND OVER AGAIN.
THE VEHICLE TREMORS AND SHUDDERS WHILE DRIVING. IT STARTED JUST A LITTLE OVER 100,000 MILES. IT FEELS LIKE YOU'RE DRIVING ACROSS A RUGGED OR BUMPY ROAD, BUT IT'S THE ENTIRE VEHICLE THAT SHAKES. FORDS DIAGNOSTIC WAS CONCLUDED WITHOUT THE TRANSMISSION FAULT LIGHT OR CE LIGHT ON ACKNOWLEDGING AN ISSUE. THEY KEPT FOR DAYS AND RAN SEVERAL TESTS. THE MECHANIC COULD TELL BY DRIVING IT A FEW TIMES THAT IS HAS WHAT HE CALLED THE 'TRANSMISSION SHUDDER.' IF HE KNEW WHAT IT WAS AND MENTIONED HOW COMMON IT WAS ON MY MODEL, THEN WHY IS IT NOT UNDER A RECALL? AFTER RESEARCH, I HAVE READ OTHER EXPERIENCING THE SAME COMPLAINTS. ALSO, WHY AFTER DRIVING 12,000 MILES AFTER THE DIAGNOSTIC NOT A SINGLE LIGHT HAS INDICATED AN ISSUE. IT JUST CONTINUALLY SHAKES AND I HAVE ABSOLUTELY NO TRUST FOR IT TO TAKE MY FAMILY AND I ANYWHERE. IT'S MY DAILY DRIVER BUT I ONLY LIVE 4 MINUTE SFROM WORK AND THAT'S ALREADY RISKY TO ME.
VEHICLE LOOSES PROPULSION SUDDENLY WITH LITTLE TO NO WARNING. THE HIGH PRESSURE FUEL PUMP HAS BEEN FOUND TO BE THE CULPRIT. FUEL RAIL PRESSURE WILL MAINTAIN 680-2200 PSI FOR LONG DURATIONS AND TRIPS BEFORE RANDOMLY DROPPING TO 50-80 PSI AND STALLING. THIS HAPPENS AT LOW SPEEDS SUCH AS WAITING TO TURN LEFT AT AN INTERSECTION, SITTING AT A STOP LIGHT, OR NAVIGATING A PARKING LOT.
ON 02/06/208 TOOK VEHICLE TO HERITAGE FORD VT FOR COOLANT LEVEL SENSOR RECALL . RECALL WAS PERFORMED . ON 03/20/2018 VEHICLE WAS TOWED BACK TO HERITAGE FORD VT DUE TO RECALL PERFORMED INCORRECTLY REPAIR WAS COMPLETE. 04/19/2018 VEHICLE TOWED BACK TO HERITAGE FORD VT RECALL DONE INCORRECTLY RESULTING IN REMANUFACTURED ENGINE REPLACE. VEHICLE WAS TOWED BACK TO HERITAGE FORD 05/16/2018,06/19/2018,07/09/2018,09/07/2018 DUE TO VEHICLE OVERHEATING CAUSING POSSIBLE COOLANT TO LEAK INTO ENGINE . ON 10/30/2018 VEHICLE OVERHEATED HERITAGE FORD VT SUPERVISOR AND MECHANIC VIDEO RECORDED POURING COOLANT INTO VEHICLE AND DRIVING AWAY POSSIBLY CAUSING MORE DAMAGE TO OIL AND ENGINE .11/30/2018 VEHICLE RETURNED TO HERITAGE FORD VT DUE TO OVERHEAT COOLANT POSSIBILITY CAUSING A BREAKDOWN OF OIL AND DAMAGE TO ENGINE . HERITAGE FORD VT REPLACED COOLANT SENSOR IMPROPERLY. HERITAGE FORD VT IS NOW CLAIMING NO RESPONSIBILITY FOR THIS ACTION, STATING, IN ORDER FOR THIS VEHICLE TO BE REPAIRED I THE CUSTOMER WILL HAVE TO PURCHASE A NEW ENGINE DUE TO HERITAGE FORD VT NEGLIGENCE OF REPLACING A COOLANT SENSOR CORRECTLY.I FEEL AS THE CUSTOMER THIS VEHICLE IS,WAS A SAFETY ISSUE DUE TO THE NEGLIGENCE OF HERITAGE FORD VT .
I WAS TOLD IN APRIL OF 2018 BY MY FORD DEALERSHIP THAT MY VEHICLE NEEDED A NEW TRANSFER CASE. AFTER DOING MY RESEARCH, I LEARNED THAT THE ESCAPE HAS HAD TRANSFER CASE ISSUES FROM THE MODEL YEAR 2002 UNTIL 2014 YET FORD HAS DONE NOTHING TO RECTIFY THE SITUATION. I HAVE EMAILED AND POSTAL MAILED THE CEO OF FORD WITH NO RESPONSE. I DO NOT KNOW HOW A COMPANY CAN LET SOMETHING AS SIGNIFICANT AS THIS REPAIR GO ON FOR TWELVE YEARS AND NOT RECALL THE VEHICLE? EVENTUALLY THIS WILL BE A $3000 REPAIR ON A FOUR YEAR OLD VEHICLE. THAT IS MONEY I DO NOT HAVE. THE CAR CONTINUES TO MAKE A WHINING NOISE WHEN DRIVING ON ANY TERRAIN AT ANY SPEED.
I HAVE TO PUT ALL MOST TRIP THE AMOUNT OF GAS IN MY CAR I DIDN'T USE THE MUCH BEFORE IT SEEMS THAT THE GAS IS LEAVING MY CAR WITH OUT ME DRIVING IT
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER PANEL FAILED TO WORK AND WENT COMPLETELY BLACK. THE DEALER (RICHMOND FORD LINCOLN, 4600 W BROAD ST, RICHMOND, VA 23230) STATED THAT THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.
WHEN I PUT GAS IN THE CAR THE WHOLE CAR STARTS TO SHAKE WHEN I TURN IT BACK ON ....I CAN ALSO HEAR THE GAS PUMP HUMMING
I WAS IN A AUTOMOBILE ACCIDENT WHEN ANOTHER CAR FAILED TO YIELD RIGHT OF WAY. MY DRIVERS SIDE DOOR AIRBAG FAILED TO DEPLOY. MY SEAT BELT ALSO DID NOT HOLD ME TIGHT IN THE SEAT. I HAD SHOULDER AND NECK INJURIES. I CALLED FORD MOTOR CO. THEY HAVE REFUSED TO DO ANYTHING. MY CAR IS A TOTAL LOSS.
MY CAR KEPT SHUTTING OFF ON ME AND I TOOK IT TO MY DEALER AND THEY SAID THE COOLANT WAS LEAKING INTO MY CYLINDER HEAD AND I NEEDED A NEW ENGINE. I SEE ON HERE THAT THERE ARE MULTIPLE RECALLS FOR THIS MODEL DEALING WITH THE COOLANT LEAKING. HOWEVER, THE DEALER CALLED FORD AND WAS TOLD IT WAS NOT COVERED. MY CAR IS ONLY 4 YEARS OLD AND I NEED A COMPLETE NEW ENGINE FOR $9,000 DOLLARS. I'M NOT SURE WHO TO COMPLAIN TO OR HOW TO GET THIS HANDLED BUT I DON'T HAVE $9K LAYING AROUND. I WORK TWO JOBS AS IT IS AND I CAN'T AFFORD IT.
WHILE DRIVING THE CAR USUALLY GOING UP A HILL THE TEMPERATURE GAUGE QUICKLY GOES UP AND SHOWS THE CAR IS OVERHEATING AND ALL KINDS OF WARNINGS SOUNDS AND VISUAL NOTICES GO OFF TELLING ME TO STOP THE CAR AND PARK SAFELY. THIS HAS HAPPENED 3 TIMES. THE LAST TIME THIS HAPPENED 2 DAYS AGO I COULD PUT THE CAR INTO GEAR BUT IT WOULD NOT ENGAGE AND GO FORWARD OR BACKWARD AND I HAD TO COAST TO A STOP AND PULL OVER TO THE SIDE OF THE ROAD AND HAVE IT TOWED.
VEHICLE WAS PARKED AND WHEN PUTTING THE REAR SEAT DOWN IT CAUSED THE SEAT BELT BUCKLES TO GET STUCK UNDER THE SEAT CUSHIONS WITH NO WAY TO GET THEM OUT. NOW THE SEAT BELTS IN THE REAR PASSENGER SEATS CANNOT BE USED SAFELY AS THERE IS NO WAY TO BUCKLE PASSENGERS IN WITH THE BUCKLE STUCK UNDER THE SEATS. THIS TO ME IS A SAFETY RISK AND FLAW IN THE DESIGN AS THERE SHOULD BE NO WAY FOR THE SEAT BUCKLE TO BECOME STUCK UNDER THE SEAT CUSHION ESPECIALLY NOT ON A VEHICLE WITH UNDER 40,000 MILES.
THE TORQUE CONVERTER FAILED AND CAUSED THE TRANSMISSION TO FAIL AT 76,032 MILES. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED AT OWNER'S EXPENSE.
THE VEHICLE, WHEN DRIVING IT, HAS STALLED OUT COMPLETELY ON A BUSY CITY STREET. WAS ABLE TO QUICKLY START IT. WHEN MERGING ONTO A FREEWAY, I COULD NOT GAIN SPEED, SUV WOULD NOT SHIFT INTO A HIGHER GEAR AND A VERY LOUD SOUND WAS HEARD. AGAIN, I COULD NOT ACCELERATE IN A SAFE MANNER WHEN MERGING ONTO A US HIGHWAY. THE NEXT DAY THE SAME PROBLEM WAS NOTED ON A VERY BUSY CITY STREET. COULD NOT ACCELERATE AND LUCKILY WAS NOT REAR ENDED. TOOK TO DEALERSHIP AND DIAGNOSTIC REPORT RESULTED IN INTERNAL TRANSMISSION FAILURE AT 68,700 MILES.
STALLING WHILE DRIVING. PRIOR TO THE STALLING, GAS COVER BEGAN TO LOUDLY VIBRATE. UPON STOPPING TO EXAMINE LOCATION OF VIBRATION NOISE, I OPENED THE GAS COVER AND LIGHTLY OPENED POUR SPOUT.. EXCESSIVE AIR PUMPED OUT. THIS HAS OCCURRED 2 SEQUENTIAL DAYS NOW. I SEE A TENTATIVE RECALL IN 2015 FOR A SPECIFIC DATE OF MANUFACTURE RANGE BUT NOTHING ELSE REGARDING THE FUEL PUMP.
SEATBELT DOES NOT RETRACT. ONCE PULLED OUT SEATBELT HANGS OUT OF DOOR AND DOES NOT PULL BACK IN TO RETRACTOR.
I WAS TAKING MY PREGNANT DAUGHTER TO THE DOCTOR AND AND WAS CROSSING TRAFFICAT A LIGHT AND WITH NO WARNING I WAS NOT ABLE TO GO,I PUSHED ON THE GAS AND NOTHING LUCKILY IT WAS GOING DOWN HILL SO I COASTED TO A SHOP WHICH WAS VERY NEAR BY AND THEY INFORMED ME IT WAS THE TRANSMISSION SO I HAD IT TOWED TO A TRANSMISSION SHOP AND THEY INFORMED ME THAT THE TRANSMISSION WAS COMING APART AND WOULD BE VERY COSTLY TO REPAIR
TAKATA RECALL THE TRANNY WILL OFF AND ON SLAM INTO GEAR THIS HAPPENS IN ALL ROADS AND IN TOWN AND OUT OF TOWN
I HIT A DEER HEAD ON WITH EXTENSIVE FRONT END DAMAGE AND THE AIR BAGS NEVER DEPLOYED BECAUSE THE DEER DID NOT HIT THE BUMPER.
MY FORD ESCAPE IS OVERHEATING. WHILE DRIVING THE DISPLAY PANEL READ: SPEED REDUCED TO LOWER ENGINE TEMPERATURE. AFTER RESEARCHING I REALIZED THAT THIS PROBLEM WAS PART OF AN EARLIER RECALL. I CONTACTED FORD AND WAS TOLD THAT MY VIN WAS NOT INCLUDED IN THAT RECALL.
FORMULA FORD PREFORMED SEVERAL RECALLS ON MY 2014 FORD ESCAPE ON OCTOBER 31 2018. ONE RECALL IN PARTICULAR WAS ON THE COOLANT SYSTEM IN MY CAR, IT TOOK THEM A COUPLE DAYS TO PREFORM NEEDED RECALLS. A WEEK OR TWO AFTER MY CAR HAVING THE RECALLS DONE TO IT A COOLANT LOW SERVICE SOON WARNING LIGHT CAME ON MY DASH. I CALLED FORMULA FORD SERVICE AND WAS TOLD TO TRY AN PUT COOLANT IN IT AND SEE IF THAT REMEDIED THE PROBLEM. I DID AND THE LIGHT WENT OUT BUT IN ANOTHER WEEK OR SO THE LIGHT CAME BACK ON I CALLED FORMULA FORD SERVICE AGAIN TO HAVE MY CAR LOOKED AT AND THEY WERE NOT ABLE TO SCHEDULE ME UNTIL 12/13/18 ON 12/7/18 MY CAR BECAME INOPERABLE. I HAD IT TOWED INTO FORMULA FORD UNDER MY ROAD SIDE ASSISTANCE THROUGH MY INSURANCE, AFTER THEIR INSPECTION OF THE CAR I WAS TOLD ON MONDAY 12/10 THAT IT HAD A BLOWN HEAD GASKET DUE TO OVER HEATING BUT IT HAD NOTHING TO DO WITH THE RECALL THEY PREFORMED ON MY COOLANT SYSTEM, EVEN THOUGH MY CAR RAN FINE PRIOR TO BRINGING IT TO THIS SHOP.
THE VEHICLE STALLED WHILE DRIVING DOWN A RURAL HIGHWAY. A SUDDEN JERK WAS FELT AND THEN 'ENGINE FAILURE' APPEARED ON THE DISPLAY. THE CAR BEGAN TO SMOKE AND WITHIN SECONDS THE ENGINE COMPARTMENT WAS FULLY ENGULFED. IT WAS LATER LEARNED THAT THIS VEHICLE HAD A RECALL RELATED TO A DEFECT THAT HAS CAUSED SEVERAL SIMILAR CASES. THIS RECALL NOTICE WAS NEVER RECEIVED BY US, THEREFORE WENT UNFIXED. THIS VEHICLE HAS BEEN WORKED ON BY A CERTIFIED FORD DEALERSHIP SINCE THE RECALL AND THE RECALL WENT UNNOTICED THERE AS WELL.
2014 FORD ESCAPE AT APPROXIMATELY 51,XXX MILES EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING ON THE HIGHWAY. VEHICLE WAS TOWED TO THE DEALERSHIP IT WAS PURCHASED FROM. OVER A WEEK LATER, THEY CONFIRMED THAT THE EPAS HAD FAILED. THERE ARE RECALLS ON OTHER VEHICLES FROM THIS YEAR, FORD REFUSED TO TAKE COMPLETE RESPONSIBILITY WHEN WE HAD CALLED IN TO COMPLAIN. THE DEALERSHIP ACKNOWLEDGED THERE WERE ISSUES, AND SAID THEY COULD HAVE IT FIXED THE NEXT DAY. AFTER AWAITING A RESPONSE FROM FORD, TWO DAYS LATER, THE DEARLER WAS OUT OF RACKS TO MAKE THE REPAIR. WE DID NOT HAVE THE VEHICLE BACK UNTIL ALMOST A MONTH LATER AND OVER $600 (FORD COVERED THE REPLACEMENT RACK BUT WOULD NOT PAY LABOR). UPON INVESTIGATING, WE FOUND THAT THERE WAS A CLASS ACTION BROUGHT UP IN CALIFORNIA THAT NEVER GAINED ENOGH MOMENTUM FOR FORD TO TAKE THE RESPONSIBILITY THEY SHOULD HAVE.
FRONT DRIVER SEAT FEMALE END OF SEAT BUCKLE NOT LOCKING SEATBELT TONGUE INTO PLACE. NO VISIBLE ISSUES WITH BUCKLE OR TONGUE.
MY CAR DOESN'T SHIFT RIGHT WHEN DRIVING. SOMETIMES IT WON'T SHIFT INTO HIGHER GEARS AND SOMETIMES THE CAR LAGS IN POWER THEN IT WILL SUDDENLY GET A BURST OF POWER AND THE CAR SPEEDS UP QUICKLY. THIS SHIFTING ISSUE HAS BEEN HAPPENING FOR SEVERAL WEEKS NOW.
I HAVE A BLOWN HEAD GASKET WHICH RESULTED FROM A LEAK FROM THE RADIATOR INTO THE MANIFOLD. THERE WAS NO LOW FLUID LIGHT THAT WARNED OF THE LEAK WHICH WOULD HAVE PREVENTED THIS DEFECTIVE FLAW.THIS PROBLEM EXACTLY FITS THE RECALL 17V209000 (SEE ATTACHED) FOR EXACTLY THE MAKE, MODEL, YEAR, ENGINE, ETC. OF MY VEHICLE, BUT FOR SOME REASON MY VEHICLE WAS NOT INCLUDED. I BROUGHT THE VEHICLE TO 2 MECHANICS AND THEY BELIEVE 100% THAT IT SHOULD INCLUDE MY VEHICLE AND ARE NOT SURE WHY ITS INCLUDED. PLEASE REVIEW AND PLEASE TRY TO ADD MY VEHICLE TO THE RECALL LIST
VEHICLE STALLS IN THE MIDDLE OF THE DRIVE AND ENGINE OIL SYMBOL AND BATTERY SIGNS POP UP ON THE DASHBOARD. TURN OFF THE CAR AND ON AGAIN TO RESOLVE THE ISSUE. THIS IS A SAFETY ISSUE WITH ONCOMING TRAFFIC. THIS STARTS OCCURRING ON MY CARS ONCE THE CAR HAS 60,000 MILES. CANNOT REPRODUCE THIS ISSUE. BATTERY AND ALTERNATOR ARE VERIFIED AND THEY ARE GOOD CONDITION.
KEEP LOOSING COOLANT AND RESULTED TO DAMAGING CYLINDER HEAD AND FORD DOES NOT WANT TO FIX THE PROBLEM DESPITE THE RECALL. THEY SAY RECALL THEY MADE IS TO PREVENT THE PREVENTIVE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER WAS INOPERABLE AND NO INFORMATION WOULD DISPLAY. THE CONTACT INDICATED THAT THE INSTRUMENT PANEL DISPLAY INITIALLY BEGAN TO FLICKER, BUT THEN WENT COMPLETELY OUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (AUTONATION FORD MIAMI, 16800 NW. 57TH AVE, MIAMI, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM), ALTHOUGH THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,000.
COOLANT LEAK. NO SENSOR WARNING LIGHT. NO RECALL NOTICE. MESSAGE STATED CAR WAS OVERHEATING WHILE IDLING IN A DRIVE-THRU. ADDED COOLANT. SEVERAL MONTHS LATER, SAME SITUATION, DIFFERENT DRIVE-THRU. COOLANT ADDED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ENGINE TEMPERATURE AND ENGINE COOLING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096, 404-418-6877), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,064.
FUEL SHUTOFF VALUE
ENGINE STALLED DURING HIGHWAY CRUISE(70 MPH), LOST ALL THROTTLE RESPONSE. LIGHTING, BRAKE, STEERING WORKED FINE. COOLANT LEAKAGE WAS OBSERVED UNDER THE HOOD AFTER PARKING. AFTER THE VEHICLE WAS TOWED TO A FORD DEALER, SERVICE PEOPLE REPORTED ENGINE WIRINGS WERE BURNED OUT DUE TO FIRE.
TRANSMISSION DOES NOT SHIFT PROPERLY. ENGINE IS MAKING RATTLING NOISE WHEN RUNNING.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ford Escape → · Every Escape year → · How the figures are calculated →