2014 Ford Escape complaints

MY DOOR LATCH ON MY VEHICLE HAS BEEN BROKE FOR 2 MONTHS . I COULDN'T AFFORD TO FIX THEN BUT AS SOON AS I HEARD ABOUT THE RECALL I CALL FORD HERE IN MARLIN,TX.76661. THEY SAY BRING IN ON THIS DAY SO I DID AT 8AM . BEFORE 5 THAT SAME DAY I GO BACK AND THE GENTLEMAN SAID THEY DIDN'T GET TO FIX IT THERE AREN'T ANY PARTS FORD HAS SENT OUT THEY WOULD CALL ME IN A FEW DAYS. NEVER GOT A CALL BUT WHEN SOMEONE CALLS UP THERE AND STARTS ASKING ABOUT IT WHEN IT'S THERE SAFETY AT RISK AND IT'S THE ONLY VEHICLE THEY HAVE WHAT IS SUPPOSED TO HAPPEN. MY SEATBELT WON'T SAVE ME FOREVER AND THIS IS THE SECOND RECALL FOR THIS ISSUE . I WOULD LIKE TO KNOW WHEN THE ISSUE IS GOING TO BE PRIORITY FOR CONSUMERS LIKE ME. THIS HAPPENED WHILE I WAS SITTING AND WENT TO OPEN DOOR AND GOT OUT WENT TO SHUT DOOR AND IT WOULDN'T LATCH. TYING DOOR WITH ROPE TO STEERING COLUMN JUST TO DRIVE ANYWHERE. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD CORPUS CHRISTI LOCATED AT 6250 S. PADRE ISLAND DR, CORPUS CHRISTI, TX 78412, WHERE A TRANSMISSION REPROGRAMMABLE CODE WAS DETECTED. THE TECHNICIAN STATED THAT THE CODE TRIGGERED THREE OTHER CODES THAT CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.*DT*JB

IN 2017 I TOOK MY CAR IN TO GET SEVERAL RECALL ITEMS FIXED AND I WAS TOLD THERE WAS A COOLANT ISSUE BUT IT'S OKAY TO DRIVE AND JUST MONITOR THE COOLANT. EARLIER THIS YEAR THE ENGINE LIGHT STARTED TURNING ON AND I WOULD GET A "LOW COOLANT" MESSAGE. DUE TO COVID I DID NOT TAKE THE CAR IN IMMEDIATELY. I ENDED UP HAVING TO FILL THE COOLANT THREE TIMES IN ONE MONTH EVENTUALLY LEADING TO WHITE FUMES COMING OUT THE EXHAUST. WHEN MY CAR FINALLY STALLED IN THE MIDDLE OF AN INTERSECTION DUE TO "LOW COOLANT" (WHICH WE HAD REFILLED 5 DAYS PRIOR) I FINALLY TOOK THE CAR INTO FORD AND THEY IMMEDIATELY KNEW WHAT THE ISSUE WAS AS I PULLED UP SAYING THEY COULD "SMELL IT." SAID I WAS NOT ALLOWED TO DRIVE IT HOME AND IT WAS MOST LIKELY NEEDING TO RESULT IN A NEW ENGINE. IT WAS A COOLANT LEAK THAT COULD RESULT IN THE ENGINE OVERHEATING AND BREAKING DOWN, WHICH WAS TOO DANGEROUS FOR ME TO DRIVE. THE SERVICE GUY SAID THIS WAS ABOUT THE 20TH VEHICLE HE HAD TO DEAL WITH THIS ISSUE ON BUT SAID THEY WEREN'T GOING TO COVER IT. SAID THERE WAS A RECALL ON THIS ISSUE BUT ONLY FOR 2014 ESCAPES MANUFACTURED AT TWO LOCATIONS. I ASKED WHY THOSE TWO WHEN THIS ISSUE SEEMS TO BE HAPPENING WITH SEVERAL VEHICLES AND HE HAD NO ANSWERS. LUCKILY I HAD A WARRANTY THAT COVERED THE NEW $8000 ENGINE BUT WE WERE RESPONSIBLE FOR THE DEDUCTIBLE AND A MAJORITY OF THE RENTAL CAR. IT TOOK 8 WEEKS FOR THEM TO REPLACE THE ENGINE SO THE RENTAL WAS NOT CHEAP. *TR

THE ELECTRIC POWER STEERING ASSIST FAILED AND THE POWER STEERING FAULT MESSAGE APPEARED WHEN BACKING OUT OF MY GARAGE. AFTER TURNING THE IGNITION OFF AND STARTING THE CAR AGAIN, THE PROBLEM RESOLVED. MY FORD DEALER FOUND CODE U3000:49 STORED. REQUIRED REPLACEMENT OF THE ENTIRE STEERING GEAR AT A COST OF $2559.47, INCLUDING ALIGNMENT. I FEEL FORTUNATE THAT THIS HAPPENED IN MY DRIVEWAY. IF IT HAD BEEN ON THE HIGHWAY IT COULD HAVE CAUSED A SERIOUS ACCIDENT. THE SERVICE ADVISOR SAID THAT THIS WAS THE FIRST ESCAPE HE HAS SEEN WITH THIS PROBLEM, BUT I HAVE FOUND NUMEROUS ACCOUNTS OF SIMILAR PROBLEMS ON THE INTERNET. *TR

THE LIFTGATE SEPARATED THE OUTSIDE FROM THE INSIDE.

BOUGHT THIS VEHICLE IN 2019 35000 MILES DROVE TO 54000 ,THEN THE DAUGHTER TOOK TO NEVADA WHERE THE LOW COOLANT CAME ON THEN THE VEHICLE TO STOP AND STRAND HER IN THE MIDDLE OF NOWHERE , HAD IT TOWED TO GALLAGHER FORD WHERE THEY INFORMED ME THE #3 CYLINDER HAD ANTI FREEZE IN AND I NEEDED A NEW ENGINE FORD WOULD NOT STAND BY THEIR MOTOR EVEN THOUGH AFTER INSTALLING USED MOTOR AND GETTING THE BILL RIGHT ON THE STATEMENT FROM FORD THIS IS A KNOWN PROBLEM WHERE IT STATES THESE ENGINES HAVE PROBLEMS LEAKING ANTI FREEZE INTO THE ENGINE PER THE PHOTO OF STATEMENT. *TR

I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. I WAS ABLE TO DRIVE FROM THE GAS STATION TO MY HOUSE, WHICH WAS ONLY A FEW BLOCKS. IT WAS VERY HARD TO TURN THE STEERING WHEEL. I HAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. THE FORD SERVICE ADVISOR TOLD ME THAT THE RACK & PINION IS INTERNALLY DAMAGED AND NEEDS TO BE REPLACED. HE ALSO STATED THE RACK & PINION IS A SEAL COMPONENT, SO THAT IS WHY THE ENTIRE THING HAS TO BE REPLACED. THIS IS A SAFETY CONCERN, IF I WAS DRIVING AT A HIGHER SPEED DURING THE FAILURE, IT COULD HAVE CAUSED A ACCIDENT WITH NO POWER STEERING. MY FORD ESCAPE IS 2014, 42,000 MILES. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW COOLANT LEVEL MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANIC S HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS TAKEN TO JORDAN FORD (609 E. JEFFERSON BLVD, MISHAWAKA, IN 46545) AND THE CONTACT WAS INFORMED THAT ENGINE NEEDED TO BE REPAIRED DUE TO A FAILURE OF CYLINDER #3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,900.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO CONNECT A TRAILER, THE WIRING HARNESSES FAILED TO SYNC. THE VEHICLE WAS TAKEN TO (GARY SMITH FORD INC 1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESSES WERE INCOMPATIBLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHITE SMOKE WOULD EMIT FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT HE HAD NOTICED THAT BOTH OIL AND COOLANT HAD LEAKED FROM HIS VEHICLE AS THE LOW COOLANT WARNING MESSAGE HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE HAS TO CONSTANTLY ADD COOLANT TO THE VEHICLE. THE CONTACT HAD NOT SPOKEN TO A DEALER IN REGARDS TO HIS FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, HIS VEHICLE HAD NOT BEEN INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA, THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILLAGE WAS APPROXIMATELY 50,000.

DUE TO FAULTY CRACKING COOLANT RESERVIORS THAT I HAVE REPLACED TWICE NOW, PART OF THE MOTOR HAS CRACKED AND NOT ONLY LEAKS OIL, BUT LEAKS COOLANT INTO MY ENGINE, WHERE THE ENGINE BURNS THE COOLANT. SO NOW MY MOTOR IS JUNK. I HAVE HAD NO RECALLS ON THIS VEHICLE BUT MULTIPLE ISSUES THAT FALL UNDER RECALLS FOR OTHER VEHICLES. REASSESSMENTS NEED TO BE MADE. *TR

ENGINE COOLANT LEAKED INTO THE 4TH ENGINE CYLINDER CAUSING THE SPARK PLUG TO SEIZE AND BREAK INSIDE THE CYLINDER. LEAK ALSO RUINED THE ENGINE AND NOW ENGINE NEEDS TO BE REPLACED. *TR

THE DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. IT HAS OPENED WHILE DRIVING. I HAVE TAKEN IT IN TO GET FIXED SEVERAL TIMES AND IT NEVER GETS FIXED PROPERLY. IF THE DOOR IS CLOSED AND YOU GO TO OPEN IT, THE DOOR HANDLE WILL STAY OUT AND IT WILL NOT CLOSE. THIS PROBLEM FIRST HAPPENED AROUND 2015 AND IT HAS BEEN A PROBLEM EVER SINCE.

MY WIFE WAS TRAVELING AT APPROXIMATELY 45 MPH WHEN THE VEHICLE BEGAN TO SLOW SUDDENLY. THE TRANSMISSION BEGAN TO "WHINE" AND WOULD NOT SHIFT. THE VEHICLE WAS TAKEN TO THE LOCAL FORD DEALER FOR DIAGNOSIS. THE DEALER CLAIMED THAT THE TRANSMISSION NEED TO BE REPLACED BUT GAVE NO REASON FOR THE FAILURE. THE MILEAGE WAS 84,074. I THEN HAD THE VEHICLE TOWED TO A TRANSMISSION SPECIALIST. A THOROUGH INSPECTION REVEALED THAT THE CONVERTER HAD FAILED AND BLEW FLUID BACK THROUGH THE REST OF THE TRANSMISSION. A FULL TRANSMISSION REPLACEMENT WAS STILL REQUIRED. THE TRANSMISSION SPECIALIST STATED THAT THE TRANSMISSION WAS TOO SMALL FOR THE VEHICLE. *TR

THE VEHICLE ACTED LIKE IT WENT OUT OF GEAR, THE ENGINE REVVED, AND THE CAR WOULD NOT MOVE. TOW REQUIRED FOR REPAIR. (OUR 2018, WHICH HAS THE SAME TRANSMISSION, WAS IN THE SHOP HAVING THE TRANSMISSION REPAIRED AT THE TIME OF THE 2014 FAILURE!!! THERE IS DEFINITELY A PROBLEM WITH THIS TRANSMISSION AND A RECALL IS IN ORDER!) *TR

ENGINE AND ENGINE COOLING: THE VEHICLE STARTED AND DRIVEN WITH AN INSUFFICIENT LEVEL OF COOLANT WITHIN THE ENGINE COOLING SYSTEM, THE ENGINE OVERHEATS AND WILL NOT DRIVE. I FILLED THE COOLANT 50/50 RESERVOIR AT LEAST 2X A WEEK, I JUST BOUGHT MY CAR FROM A DEALERSHIP ON 04/15/2020. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE ATTEMPTING TO PARK THE VEHICLE, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HARRIS FORD LINCOLN LOCATED AT 20006 64TH AVE W, LYNNWOOD, WA 98036, (425) 774-4141, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 47,000.

TRANSMISSION IS FAILING. I'M LITERALLY WAITING FOR IT TO DROP DEAD. WHEN DRIVING, THE VEHICLE HAS MULTIPLE HARD SHIFTS INTO DIFFERENT GEARS. THIS OCCURS NO MATTER WHAT GEAR IT GOES TOO. THE POWER ACTS LIKE IT WANTS TO GIVE UP AND ROCKS THE CAR BACK AND FORTH WHILE ACCELERATING AND SHIFTING GEARS. SOMETIMES THE SHIFT DOESN'T EVEN OCCUR. MOVE THE PRNDL LEVER TOO FAST FROM ANY SETTING, THE CAR MAKES A LOUD JERKING NOISE. ALSO WHEN PARKING ON ANY HILL WITH THE E-BRAKE ON, THE CAR MAKES A VERY LOUD NOISE SOUNDING LIKE THE BRAKES ARE GOING TO GIVEAWAY AND THE CAR MOVES. ITS BARELY NOTICEABLE, BUT I SAT IN THE CAR TO TEST IT , AND WHILE SITTING IN THE CAR YOU COULD TOTALLY TELL IT MOVED. IT DOES THIS 3 TIMES MINIMUM WHEN PARKED. *TR

FOR THE PAST 6 MONTHS (APPROXIMATELY) MY CAR HAS BEEN EXPERIENCING ANTIFREEZE LEAKS. MY VEHICLE HAS ROUGHLY 71,850 MILES AND IT IS A 2014 FORD ESCAPE. ABOUT ONCE A MONTH MY INFO LIGHTS COMES ON SIGNALING MY ENGINE COOLANT IS LOW. I HAVE TAKEN IT TO A COUPLE LOCATIONS AND NO ONE CAN FIND A LEAK. IN FEBRUARY THE MECHANIC SUGGESTED I REPLACE THE CAP IN CASE IT IS EVAPORATING. I REPLACED THE CAP END OF APRIL AND ONCE AGAIN IN MAY THE LIGHT CAN BACK ON. I FILL THE COOLANT TO THE MAX LINE, BUT AFTER A MONTH IT IS AT THE MIN LINE OR SOMETIMES LOWER. I SAW THERE ARE NO RECALLS ON MY VEHICLE, BUT THIS SEEMS TO BE A SERIOUS ISSUE AS MY CAR CAN FAIL WHILE I AM DRIVING AROUND WITH MY INFANT CHILD IN THE CAR. NO MECHANIC CAN SEEM TO HELP ME. *TR

WITHOUT ANY WARNINGS MY 2014 FORD ESCAPE TRANSMISSION WENT OUT, IT ONLY HAD 83,000 MILES ON IT. THE LOCAL DEALER SHIP CONFIRMED IT WAS THE TRANSMISSION, BUT THERE WAS NO RECALL ON MINE, PLEASE MAKE THIS RIGHT AND FIX THIS MAJOR ISSUE . I'VE BEEN A FORD OWNER FOR YEARS. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER SIDE DOOR OPENED. THE CONTACT PULLED OVER ONTO THE ROAD SHOULDER AND CLOSED THE DOOR. THE CONTACT TIED THE DOOR HANDLE TO SECURE THE DOOR FROM RE-OPENING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V239000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE LUG NUTS WERE SWOLLEN DUE TO A MANUFACTURING DEFECT. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE LUG NUTS IN ORDER TO CHANGE OR REPLACE THE TIRES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO REMOVE THE LUG NUTS. THE CONTACT CALLED CURRIE MOTORS FORD OF VALPO (2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373), AND INFORMED THE DEALER OF THE FAILURE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH SECURELY. THE CONTACT CALLED BEACH FORD LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 (757)486-2718) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT ALSO CALLED THE CAVALIER FORD 1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757-424-6640) AND WAS PROVIDED SIMILAR INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,500.

PURCHASED 3/28/20, MILEAGE 78,277; 4/8/20 VEHICLE STALLED PULLING OUT OF DRIVEWAY AFTER WARNING LIGHT INDICATED "COOLANT LOW," "STOP SAFELY" - VEHICLE STOPPED ITSELF AND WOULD NOT RESTART; 4/9/20 LEFT VEHICLE AT FORD DEALER SERVICE DEPT.; 4/13/20 DIAGNOSED WITH BLOWN HEAD GASKET DUE TO COOLANT LEAKAGE, ENGINE REPLACEMENT REQUIRED; 4/23/20 INFORMED THAT ENGINE WAS ON BACK ORDER; 5/18/20 5 PM, (OVER 1 MONTH LATER) REPAIRS COMPLETED, PICKED UP FROM DEALERSHIP; DROVE APPROX 3 MI., STOPPED FOR 10 HRS; 5/19/20 3:30 AM, DROVE APPROX 10 MILES, STOPPED FOR 1/2 HR; DROVE OFF FROM 2ND STOP, VEHICLE STALLED WITHIN 3 MILES AFTER WARNING LIGHT INDICATED "COOLANT LOW," "STOP SAFELY," AND TEMP GAUGE MAXED OUT ON HOT, VEHICLE DIED AND WOULD NOT RESTART, LEAVING ME STRANDED ON THE SIDE OF A RURAL HIGHWAY AT 4 IN THE MORNING. OPENED HOOD JUST IN TIME TO SEE REMAINING COOLANT DRAINING FROM RESERVOIR. ALTHOUGH I HAVE A NEW, UNOPENED JUG OF COOLANT, LOCATION OF THE RESERVOIR REQUIRES A FUNNEL TO ADD COOLANT !!! - (CAR DOES NOT COME EQUIPPED WITH FUNNEL AND OWNER'S MANUAL FAILS TO MENTION THIS!) CAUGHT A RIDE WITH SHERIFF'S UNIT THAT JUST HAPPENED TO BE PASSING BY. 5/19/20 VEHICLE BEING TOWED BACK TO SERVICE DEPT.; CURRENT MILEAGE 79,079. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND SPUTTERED BEFORE DRIVING AS DESIGNED. DURING THE FAILURE, THE MESSAGE ENGINE FAULT DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER PHIL LONG FORD LOCATED AT 7887 W TUFTS AVE, LITTLETON, CO 80123 AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 65,000.

I OWN FORD ESCAPE 2014 SE. I WAS AT MY FORD/LINCOLN DEALERSHIP FOR 6-MONTH MAINTENANCE AND WAS INFORMED THAT ALL LUG NUTS OF MY VEHICLE ARE SWOLLEN ARE TO BE REPLACED AT A COST OF $240 + TAXES. THEY TOLD ME THAT I DO NOT HAVE A CHOICE AS THEY WON'T BE ABLE TO PUT TIRES BACK. I HAVE NEVER HEARD OF ANYTHING LIKE THAT AND TRUSTED THE DEALERSHIP. FRANKLY, I COULD NOT VISUALIZE THE PROBLEM. UPON RETURN, I HAVE RESEARCHED IT AND HAVE DISCOVERED THAT HIGH-QUALITY REPLACEMENT LUG NUTS ON AMAZON ARE $20- $40 (A PACK OF 20). APPARENTLY, INSTEAD OF SOLID STEEL NUTS, FORD SELLS ITS VEHICLES WITH LUG NUTS THAT HAVE A STEEL CORE WITH CHROME, ALUMINUM, OR STAINLESS STEEL CAPS ATTACHED TO IMPROVE THE APPEARANCE OF THE VISIBLE PART OF THE LUG NUTS. THE CAPS SWELL, CRACK, AND DELAMINATE TO THE POINT WHERE THE LUG NUTS CANNOT BE REMOVED WITH THE LUG WRENCH PROVIDED BY FORD. THIS LEAVES OWNERS AND LESSEES WHO GET FLAT TIRES OFTEN STRANDED ON THE ROADS WITHOUT THE ABILITY FOR EVEN TOW TRUCK DRIVERS TO REMOVE THE SWOLLEN LUG NUTS. THIS MEANS A TOW TO THE SHOP JUST TO HAVE THE LUG NUTS REMOVED AND THE TIRE REPLACED. I HAVE FILED A COMPLAINT WITH FORD, WITH NO LUCK SUCCEEDING, BUT WILL BE FOLLOWING UP WITH THE DEALER AND FILING A COMPLAINT WITH MY CREDIT CARD PROVIDER IF NOT SUCCESSFUL. THERE WAS A CLASS-ACTION LAWSUIT THAT WAS DISMISSED BECAUSE THERE WERE NOT SIGNIFICANT "ENOUGH" AND THE ISSUE WAS DISMISSED. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE REAR DRIVER'S SIDE DOOR FAILED TO REMAIN CLOSED. THE CONTACT MENTIONED THAT THE DOOR FAILED TO LOCK FROM THE INSIDE OF THE VEHICLE MANUALLY OR WHEN USING THE KEYFOB. THE CONTACT CALLED O.C. WELCH FORD (4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-0100) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

THE TRANSMISSION SHIFT LINK BUSHING WORE OUT MY VEHICLE HAS LESS THAN 15,000 MILES FORD DEALERSHIP IN FORD MOTOR COMPANY TELL ME THAT THERE IS NO FIX FOR THIS THERE IS NO RECALL. WHEN I SEARCH THE NATIONAL TRANSPORTATION SITE I AM COMPLAINING ON RIGHT NOW, I SEE NO RECALL ABOUT IT YET IT'S THE SAME EXACT RECALL ON OTHER 2014 FORD ESCAPES THE MINUTE I PUT MY VIN NUMBER AND IT SAYS THAT I'M GOOD TO GO AND SAYS 0 UN REPAIRED RECALLS BUT THE SAME ISSUE IS HAPPENING WHY AREN'T THEY FIXING IT FOR FREE WHY IS THERE NO RECALL. I STOPPED PUT THE VEHICLE IN PARK, SO IT WAS STOPPED WENT IN THE STORE CAME OUT AND SHIFTER WAS STUCK. BECAUSE OF THE ISSUE IT COULD HAVE HAD EXTREME COST OF TOWING TO THE DEALER ( FORD). THEY ALERTED ME NO BUSHING REPLACEMENT, NO RECALL AND ONLY THEY REPLACE THE WHOLE SHIFTER CABLE 4.5 HOUR JOB $61.00 PART! HOW MANY OTHER SENIORS WERE TREATED THIS WAY OVER A $2.00 PART AND TEN TO 15 MINUTE INSTALL! I USED TO BE PROUD TO BE AN AMERICAN! FORGIVE ME IF I WENT LONG! *TR

THE CENTER INSTRUMENT PANEL HAS STOPPED WORKING ON MY 2014 FORD ESCAPE.THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, "CONTROL AND DISPLAYS. I HAVE CONTACTED FORD AND WAS TOLD THAT THE RECALL STARTED WITH VEHICLES MANUFACTURED BEGINNING MAY 2014 AND MY VEHICLE WAS MANUFACTURED FEB 2014 SO MY VIN WASN'T INCLUDED HOWEVER IM HAVING THE SAME EXACT PROBLEMS. I PAID $100 AT THE DEALERSHIP FOR A DIAGNOSTIC AND WAS TOLD IT WOULD COST $1000 TO REPLACE THE INSTRUMENT PANEL. I AM UNABLE TO SEE ANY SAFETY ISSUES WITH MY CAR LIKE LOW TIRE PRESSURE OR MY MILEAGE. *TR

MY GIRLFRIEND WAS DRIVING AT ABOUT 40 MPH AND NOTICED A WHINING NOISE THAT CORRESPONDED WITH THE ACCELERATION OF THE VEHICLE. WHEN SHE CAME TO THE NEXT STOP LIGHT AND THE LIGHT TURNED GREEN THE ESCAPE WOULD NOT ACCELERATE, BUT THE WHINING WAS VERY LOUD AND WOULD ONLY MOVE ABOUT 3-4 MILES PER HOUR. SHE PULLED OVER, SHUT OFF THE ENGINE. WAITED AND STARTED AGAIN. THE ESCAPE DROVE FOR A FEW MINUTES AND THEN SHE FELT IT SLIP OUT OF GEAR AND THEN THE ENGINE WOULD JUST REV. IT SLIPPED BACK INTO GEAR AND IT STARTED TO ACCELERATE AS NORMAL BUT WITH THE CONSTANT WHINING SOUND. SHE HAD TO STOP AGAIN. SHE CALLED A MECHANIC WHO CAME AND LISTENED AND ATTEMPTED TO DRIVE IT AND HE SAID THE TRANSMISSION WAS SHOT WHICH WAS OBVIOUS AT THAT TIME. THERE WERE NO SERVICE MESSAGES ON THE DASH, NO LIGHTS CAME ON THE DASH TO INDICATE LOW FLUID LEVELS. WE HAVE SERVICED OUR VEHICLE REGULARLY FOLLOWING THE OWNERS MANUAL RECOMMENDATIONS. THE TRANSMISSION INFORMATION ONLY SAYS TO CHECK FLUID LEVELS AT EVERY OIL CHANGE AND CHANGE THE TRANSMISSION FLUID AT 150,000 MILES ACCORDING TO THE DRIVING CONDITIONS. IT HAS 101,900 MILES AND WE STILL OWE ON OUR LOAN. WE PURCHASED IT FROM A FORD DEALER IN FEB. 2017. WITH ALL OF THE COMPLAINTS AND ISSUES WITH THE TRANSMISSIONS FAILING AT RANDOM FORD NEEDS TO ISSUE A RECALL AND FIX THESE LEMONS!! *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 40 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT WAS INFORMED VIA AN APP ON HIS CELLPHONE TO PULL OVER AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE OVERHEATED AND CAUSED THE ENGINE TO CRACK. THE TECHNICIAN ALSO STATED THAT THE TRANSMISSION NEED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO GENE MESSER FORD (6000 WEST 19TH, LUBBOCK, TX 79407, (806) 788-2222) WHERE THE TECHNICIAN CONFIRMED THAT THE ENGINE BLOCK WAS CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED HOWEVER, THE SAME DEALER REPURCHASED THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *BF*JB

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE COOLANT WARNING LIGHT ILLUMINATED, THE ENGINE STARTED TO OVERHEAT CAUSING THE VEHICLE TO STALL. THE CONTACT MENTIONED THAT THERE WAS WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE EXHAUST PIPE. THE VEHICLE WAS TOWED TROTTER FORD LINCOLN (3801 BOBO RD, PINE BLUFF, AR 71603) WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT INFORMED THE MECHANIC THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) 2 YEARS AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE UNEXPECTEDLY STARTED TO RELEASE ODORS OF OIL AND SMOKE WAS SEEN COMING FROM THE UNDERNEATH THE HOOD. THE VEHICLE'S WARNING MESSAGE INSTRUCTED THE CONTACT TO PULL OVER. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE AND DISCOVERED THE COOLANT RESERVOIR WAS EMPTY. THE CONTACT STATED THAT COOLANT WAS ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO LICCARDI FORD, INC. (1615 US-22 WATCHUNG, NJ 07069) FOR DIAGNOSES AND REPAIRS. THE CONTACT STATED THAT DEALER INFORMED HER THAT THE FAILURE WAS RELATED TO A RECALL. THE CONTACT STATED THE DEALER INFORMED HER THE COOLANT SENSORS WAS REPAIRED HOWEVER, THE CONTACT STATED THAT SHE CHECKED THE COOLANT RESERVOIR AND DISCOVERED THAT THERE WAS NO COOLANT IN THE VEHICLE. THE VEHICLE SENSORS FAILED TO WARN OF LOW OR NO COOLANT LEVEL. THE CONTACT STATED THE FAILURE WAS DUE TO THE RECALL WHICH THE VIN WAS INCLUDED IN AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

CHECK ENGINE LIGHT STARTED AT ABOUT 75,000 MILES. CAR STALLS AFTER ADDING GAS AND WILL OCCASIONALLY STALL AT "IDLE". WILL ALSO OCCASIONALLY HUM FROM THE GAS TANK COVER. HAD TO HAVE THE PURGE SOLENOID/CANISTER (REPLACED 4 TIMES), SEAL PUMP AND OTHER PARTS TO THE FUEL PUMP REPLACED DUE TO FAILURE.

MY 2014 FORD IS LEAKING ENGINE COOLANT INTO MY ENGINE AS WELL AS OIL. WHICH IS CAUSING MY CAR TO DECREASE IN ACCELERATION AND HAS CAUSED MY CAR TO STALL ON CITY STREET. I TOOK MY CAR TO A FORD DEALERSHIP AND THEY MADE IT WORST BY NOT RECOGNIZING THAT THIS WAS A PROBLEM CONCERNING A RECALL ON FORD AND REFUSES TO FIX MY CAR.

MY VEHICLE KEEPS RUNNING THE BATTERY DOWN WHEN I HAVE THE DOORS OPEN FOR JUST A FEW MINUTES, WHEN I CUT IT OFF I CAN STILL HEAR A MOTOR OF SOME SORT RUNNING AND I HAVE TO RESTART THE CAR A COUPLE TIMES BEFORE THIS MOTOR OR WHATEVER IT IS STOPS, AFTER TAKING TO AUTOZONE HAVE BATTERY REPLACED, I WAS TOLD NOTHING WAS WRONG WITH MY BATTERY AND IT WAS SOME SORT OF ELECTRICAL PROBLEM AND WOULD MOST LIKELY BE A RECALL. I DID CHECK FOR RECALLS AND IT SHOWS NONE AT THIS TIME

SHIFTING IS NOT RIGHT IT STOPPED IN MIDDLE OFTHE ROAD AND LOST OF POWER WHILE IN MOTION AND WONT MOVE OR SHIFT GEAR THIS IS AFTER THE RECALL AS PERFORMED DEALER WAS ON INTERESTED ON SELL NEW CAR AND CAR LEFT DEAL IN WORST CONDITION THEN IT ARRIVE IN WAS CHARGED FOR DIAGNOSIS AND NOTHING WAS QUOTED ALMOST CASED A ACCIDENT IN A BUSY STREET AND HAD MY TWO YEAR OLD DAUGHTER WITH ME CAR WAS PURCHASED A YR AGO AND SEATS ARE STUCK AND NO REASON OR SOLUTION WAS OFFERED OTHER THAN TO BUY A NEW CARCAR WAS IN MOTION AND JUST FROM OUT THE BLUE SOUNDED LIKE SOMEONE HAD HIT CAR JUST?LOUD NOISE AND CAR STARED TO MOVE AGAIN AND ONCE AGAIN BEGAM TO FORCE AS IF?IT WAS ON PARK WJEN IT WAS INDRIVE WJEN IN?SPORT IT WOD SHOW CHANGE VERY SCARY NOWARMING JUST STOPPED

STEERING ASSIST FAULT SERVICE REQUIRED MESSAGE ON DASHBOARD. IT WAS IN MOTION, STARTING A TURN INTO A PARKING SPOT

WHEN OPENING THE DRIVERS DOOR SOMETIMES A NOISE COMES FROM THE REAR OF THE VEHICLE. IT LASTS ABOUT 1 TO 2 SECONDS AND SOUNDS LIKE A RATCHETING NOISE. THE VEHICLE IS PARKED. IT HAS BEEN IN SERVICE FOR TWO WEEKS AND THEY CAN'T DUPLICATE THE PROBLEM. I TOOK A VIDEO AND SHOWED TO THEM WITH SOUND. ALSO LAST SUMMER IT WAS IN SERVICE FOR A WEEK WITH NO RESULTS. I SAW A POSSIBLE CAUSE ON THE INTERNET WHICH WAS INVOLVING THE FUEL PUMP. *TR

1ST ISSUE IS THE CAR STALLS RANDOMLY AND WARNING STATES, 'SERVICE ENGINE SOON,' WITH NO CODES THROWN. IT HAS HAPPENED WHILE MOVING AND AT A STOP LIGHT. IT WILL START BACK UP AFTER SITTING FOR 5 MINUTES. HAPPENS EVERY COUPLE MONTHS. THE OTHER ISSUE IS THE TRANSMISSION SHUTTERS BETWEEN FIRST AND SECOND GEAR AND ALSO BETWEEN 2ND AND 3RD GEAR. DEALERSHIP CANNOT FIND ANY ISSUES FOR EITHER ISSUE.

MY 2014 FORD ESCAPE HAD A RECALL PERFORMED RECENTLY 17S09 COOLANT LEVEL SENSOR SYSTEM, BEFORE THIS RECALL WAS PERFORMED ON MY VEHICLE, MY VEHICLE WAS PERFECTLY FINE, I'VE ONLY HAD ISSUES WITH THE REAR DOOR LATCH, THAT WAS BROKEN ( ALSO A RECALL) AND FOR THIS REASON IS WHY MY VEHICLE WAS TAKEN TO THE FORD SERVICE DEPARTMENT. IT WAS THEN, WHEN THE SERVICE TECH RECOMMENDED TO HAVE THE COOLANT LEVEL SENSOR SYSTEM REPLACED PER THE RECALL. SINCE THEN, MY VEHICLE HAS NOT BEEN THE SAME, THE VEHICLE HAS BEEN BACK TO THE SERVICE DEPARTMENT WITH THE SAME ONGOING COMPLAINT ,THE ENGINE LIGHT RECENTLY CAME UP ALERTING THAT MY VEHICLE WAS OVERHEATING, THOU THE VEHICLE WAS SITTING IN MY WORK PARKING LOT FOR 10 HRS. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEPARTMENT, AND AFTER 2 DAYS, I WAS INFORMED THAT THE TECH FOUND COOLANT IN MY ENGINE, THEREFORE, MY VEHICLE WOULD NEED A NEW ENGINE. MY VEHICLE WAS PERFECTLY FINE BEFORE THE SERVICE DEPARTMENT BEGAN PERFORMING THE RECALL UPGRADES. THIS IS THE FAULT OF THE SERVICE DEPARTMENT FOR LACKING KNOWLEDGE ON HOW TO PROPERLY INSTALL THE RECALL COMPONENTS, FAILED TO MITIGATE FUTURE DAMAGE TO MY ENGINE. IN MY RESEARCH, I FOUND THAT FORD IS AWARE OF THIS ISSUE AND HAS FAILED TO PROPERLY COMPENSATE THE CONSUMER OR PROTECT THE CONSUMER FROM THIS LOSS.

THE VEHICLE WAS STARTED AND AN ERROR CODE APPEARED ON DASH"STEERING ASSIST FAULT SERVICE REQUIRED".THE STEERING WHEEL WOULD ONLY MOVE USING EXTREME FORCE RENDERING THE VEHICLE NONE OPERATIONAL. THE VEHICLE WAS PARKED WHEN THIS OCCURRED. THE VEHICLE WAS TURNED OFF AND THEN RESTARTED AND THE CODE DISAPPEARED AND THE VEHICLE WAS DRIVEN HOME. AN INTERNET SEARCH WAS CONDUCTED AND THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE WHICH COULD RENDER IT UNSTEERABLE WHILE DRIVING. THIS HAS ME CONCERNED FOR MY WIFE AND GRAND CHILDREN'S SAFETY AS THIS IS HER MAIN MODE OF TRANSPORTATION. PLEASE REFER TO COMPLAINT NO. 11292425

POWER STEERING FAILED WHILE DRIVING. A VERY DANGEROUS SITUATION!

IT WON'T GO INTO PARK IT WILL ROLL ON A HILL WITHOUT E BRAKE. WOULD DRIVE FOR A WHILE AND THEN STOP GOING RANDOMLY PUT ME AT RISK SEVERAL TIMES BECAUSE THERE IS ALSO NO CHECK ENGINE LIGHT THAT COMES ON.

EVERY TIME I COMPLETELY FILL THE GAS TANK, DURING THE FIRST 1 O 2 MILES OF DRIVING, THE VEHICLE VIBRATES EVERY TIME I STOP IT, SUCH AS AT RED LIGHT STOPS. NOTE: IF YOU NEED TO CONTACT ME BY PHONE SHOULD BE IN SPANISH, PLEASE.

MY 2014 FORD ESCAPE OVERHEATED AS A RESULT OF A CRACK IN THE COOLANT DEGAS BOTTLE. THERE WAS NO INDICATION OF LOW COOLANT LEVEL PRIOR TO THE INCIDENT. FORD REPLACED THE DEGAS BOTTLE TO CORRECT THE PROBLEM AND I PAID THE WARRANTY DEDUCTIBLE. UPON INVESTIGATION, I DISCOVERED RECALL 17S09 WHICH IS PERTINENT TO A LOW COOLANT WARNING SYSTEM ISSUE. ACCORDING TO THE DOCUMENT, MY 2014 FORD ESCAPE, BUILT IN LOUISVILLE IN MAY OF 2014 IS ONE OF THE AFFECTED VEHICLES. (PLEASE SEE ATTACHMENT) I HAVE TWO CONCERNS. FIRST AND FOREMOST, MY VEHICLE HAS EXPERIENCED OVERHEATING WITH ALMOST NO WARNING OF A LOW COOLANT CONDITION. I BELIEVE THERE SHOULD HAVE BEEN WARNING OF A LOW COOLANT SITUATION PRIOR TO THE EVENT, INDICATING THE CORRECTIONS TO THE SYSTEM PER 17S09 MAY BE NECESSARY TO PREVENT DAMAGE TO MY VEHICLE'S ENGINE. SECOND, I PAID FOR A REPAIR UNDER MY EXTENDED WARRANTY THAT SHOULD HAVE BEEN INCLUDED WITHIN THE SCOPE OF 17S09. THE FORD DEALERSHIP TOLD ME THEY CANNOT COMPLETE THIS RECALL UNLESS NOTIFIED BY FORD MOTOR COMPANY. CAN YOU PLEASE INVESTIGATE THIS CONCERN? MY EXTENDED WARRANTY WILL EXPIRE IN JUNE.

CAC TUBING, BAND CLAMP AROUND TURBO BURNED WITH INDICATIONS OF OIL LEAKS AT EXHAUST. NEED TURBO REPLACEMENT.

MY COOLANT LIGHT KEEPS COMING ON AND I AM HAVING TO PUT COOLANT CONTINUALLY AND THAN THE LIGHT WILL GO OFF. ON MY WAY HOME ON FEB 2 I WAS PUTTING GAS AT THAT THE GAS STATION AND THE COOLANT LEAKED ALL OVER THE PLACE. I HAD TO FILL UP THE COOLANT ONCE AGAIN. I WENT TO THE FORD PLACE AND THEY STATE THAT IT IS A HEATER HOSE ISSUE ESTIMATED COST IS $430.00. I NOTICED THAT MY CAR IS RUNNING ROUGH. AFTER READING THE COMPLAINTS OF A 2014 FORD ESCAPE ON THE COOLANT ISSUE. JUST WANDERING IF THIS IS A PROBLEM. BUT IT HAD HAPPEN FOR SOME TIME HAVING TO PUT COOLANT IN DUE TO THE LIGHT COMING ON. IT ALL STARTED A MONTH BEFORE THAT.

COOLANT LIGHT COMES ON THAN CAR SHUTS DOWN. NOT ABLE TO GO OR STEER

THE TRANSMISSION OF THE CAR SUDDENLY STOPPED WORKING AT 83000 MILES WITH NO PREVIOUS ISSUES. I WAS STRANDED UNEXPECTEDLY IN THE MIDDLE OF THE STREET AND HAD TO EXIT THE VEHICLE AND TURN ON THE HAZARDS TO AVOID BEING HIT.