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2013 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Steering
Filed Jul 18, 2024265,000 milesLA

The contact owns a 2013 Ford Escape. The contact stated that while reversing, the steering wheel became firm. The contact stated that on another occasion while driving in the residence parking lot at an undisclosed speed, the steering wheel became firm. The vehicle was restarted but the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 265,000.

Latches/Locks/LinkagesCrash1 injured
Filed Jul 17, 2024212,000 milesIN

The contact owned a 2013 Ford Escape. The contact stated that while driving approximately 25 MPH, the rear passenger side door erroneously opened causing a distraction to the driver and the vehicle crashed into the rear of a second vehicle. During the crash, the front end of the vehicle was severely damaged but the air bag did not deploy. During the crash, the contact sustained neck, shoulder, and back injuries. No medical treatment was received. The vehicle was destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 212,000.

Structure › Body
Filed Jul 16, 2024IA

The rear door latch does not latch and keep the door closed. There are other recalls for this issue on 2013 Ford Escapes but according to my specific VIN there is no recall. Those other recalls are NHTSA Campaign ID 20V331000 and 16V643000.

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Jul 16, 2024153,859 milesNY

The contact owns a 2013 Ford Escape. The contact stated that after entering the vehicle and attempting to shift to drive(D), the plastic handle on the lever melted. The contact stated that the two buttons located on the shift lever were very loose due to the handle melting. The contact stated that other plastic parts on the dashboard and interior trim panels were not melted. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 153,859.

Engine
Filed Jul 15, 2024MS

I did a $1,500 down payment for a 2013 Ford Escape at Hurley's Salvage and Auto Sales in Amory Ms. I test drove the vehicle and informed the sales agent that there were problems with the windows going up or down, the interior lights didn't work, the sideview mirror control didn't work, and that a high pitched squeaking noise was coming from under the hood. I was told to bring the vehicle back for repairs on the windows, interior lights, and sideview mirrors after I got a free check of the fuses. Because they were too busy to do so. I was told that the squeaking came from the vehicle not being in use for awhile. 2 weeks later I took the vehicle back and told them the results (showed the results of a test ran on the fuses and everything was good with the fuses). I was told it would be fixed when they got time that I would be called. I also told them that the squeaking had gotten worse, I was told that would be looked into when they called me. (5-3-24, the date I told them that the squeaking had gotten worse) On 5-6-24 the vehicle ran hot, I noticed the indicator past the halfway mark. I went to AutoZone checked the antifreeze and the reserve tank was empty. I purchased some antifreeze and it took about half the container to fill it back up. I told them about the antifreeze incident, was asked did I put antifreeze in it. Nothing else was said. On Sunday [XXX] me and a passenger was headed home. When the vehicle temperature hand shot up to max hot and the vehicle lost mostly all

Engine
Filed Jul 15, 202436,780 milesNY

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the throttle body assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 13N03. The manufacturer was made aware of the failure and confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 36,780.

Power Train
Filed Jul 15, 2024130,000 milesAZ

The contact owns a 2013 Ford Escape. The contact stated that while stationary at a stop sign, there was an abnormal rumbling coming from the front of the vehicle. The contact stated that the front of the vehicle was shuddering. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated while responding. The contact stated that the failure persisted while stationary or while reversing. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed a failure with the transmission valve. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000. The VIN was not available.

Engine
Filed Jul 12, 2024VA

I own a 2013 Ford escape SEL, and I have had a continuous coolant leak for over a year now. Codes from computer reading have come back as spark plugs and cylinders misfiring. I have taken it to a licensed repair shop. They have informed me that they could not find a coolant leak within the cooling and radiator system. However, after personal research and additional information from, my mechanic, I have come to realize that other issues within the Ford escape 2013 1.6 L eco-boost engine, our part of the problem. In my opinion, the Ford Motor Company has neglected to acknowledge, or repair the issues with this engine and what’s causing the vehicle to lose coolant, then causing other engine problems. It has put me in unsafe situations as acceleration and or overall performance is putting people at risk.

Engine and Engine Cooling
Filed Jul 10, 2024NC

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the engine started overheating. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the thermostat was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Power Train
Filed Jul 9, 2024186,000 milesTN

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated, after which the RPM quickly elevated, but the vehicle was unable to accelerate above 30 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 186,000.

Steering
Filed Jul 3, 2024MD

Several times over the past month upon starting my 2013 Ford Escape the following warning message appears: " power steering assist " fault, and my steering wheel locks. I believe there was a recall on this same issue with other Ford's but I searched the recall list with my VIN number and a recall does not exist for my 2013. This is a severe safety issue and will cost me thousands of dollars to replace.

Steering
Filed Jul 3, 2024MD

Several times in the past month the "power steering assist " fault has appeared when I start the car and I am unable to mover the steering wheel. It locks in place. I have to turn off the car and turn it back on again, trying several times for the steering wheel to unlock. This is a serious issue and I'm afraid it may happen while at a stop light or while driving.

Engine and Engine Cooling
Filed Jun 28, 202463,000 milesPA

The contact owns a 2013 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption. The coolant temperature warning light was illuminated. The vehicle was taken to several independent mechanics, where it was diagnosed that there was coolant intrusion in the engine. The mechanics determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.

Engine
Filed Jun 24, 202470,000 milesPA

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired while the vehicle was being driven on a hill. In addition, the check engine and low coolant warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leak into the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 70,000.

Unknown or Other
Filed Jun 21, 2024WV

Escape shut itself down in middle of busy interstate with no warning almost causing a accident. Something needs done before someone gets killed.

Engine and Engine Cooling
Filed Jun 21, 2024150,000 milesTX

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, white smoke was coming from the front of the vehicle. The contact inspected the vehicle and became aware that coolant was leaking into the engine compartment and evaporating, causing the white smoke. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact related the failure with the NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Engine
Filed Jun 18, 2024IA

Coolant leak into engine block. Coolant needs to be topped off weekly to avoid overheating. No loss of coolant on the exterior of cooling system

Power Train
Filed Jun 18, 2024TX

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was idling, the vehicle inadvertently stalled and failed to restart, requiring the contact to tow the vehicle to the residence. Upon attempting to jumpstart the vehicle, the vehicle had electrical power but failed to start. The message "Transmission Not in Park" was displayed. The transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Engine
Filed Jun 14, 2024AZ

MAP sensor, Oxygen sensor issues. Engine fault service light keeps coming back on once the problem get repaired.

Engine and Engine Cooling
Filed Jun 14, 2024120,000 milesNJ

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, a low coolant service engine soon message was displayed. The check engine warning light illuminated. The vehicle was taken to an independent mechanic, who advised the contact that there was a leak coming from a hose. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic and repaired again. The contact stated that while attempting to start the vehicle, there was a message stating: “Excessive Engine Temperature – Turn off Engine; and Park Safely”. The vehicle was towed to the independent mechanic. The vehicle was diagnosed, and the mechanic found coolant fluid on top of the engine and cooling system hoses leaking. The independent mechanic advised the contact to take the vehicle to a dealer for assistance. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

Engine
Filed Jun 14, 2024SC

Vehicle overheated and displayed check engine light and overheating was towed to body shop was fixed Overheated 2hours later and was towed back Overheated the next day and was towed where they say nothing is wrong

Engine
Filed Jun 13, 2024119,000 milesVA

The contact owns a 2013 Ford Escape. The contact stated while receiving routine maintenance, the mechanic added more oil than the engine required. The contact stated while driving at an undisclosed speed, the engine was smoking. There was smoke coming from the tailpipe. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the cylinder EcoBoost. There were also metal shavings inside the engine, and a short block engine replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 119,000.

Steering
Filed Jun 13, 2024213,000 milesPR

The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 25 MPH, the steering wheel became very stiff, and the vehicle became difficult to maneuver. The contact was able to maneuver the steering wheel using excessive force. The contact was able to drive to the residence. The ABS, brakes, stability control, and air bags warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 213,000.

Steering
Filed Jun 6, 2024NY

I was driving on.the road the power steering stop working, I almost caused an accident ,I had a warning light power steering fault , dealer said can be an expensive repair

Engine
Filed Jun 4, 2024FL

The engine coolant keeps leaking and requiring me to put in coolant every couple of days.

Engine and Engine Cooling
Filed May 30, 2024145,000 milesFL

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant reservoir had failed, and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

Steering
Filed May 28, 2024TX

Was prompted with a steering assist fault while in the middle of driving had couldn’t turn or steer because the wheel locked up I almost crash and had to try and pull over safely. The amount of people with the same experience who have reported about this same problem for this vehicle and there still isn’t a recall is concerning!!!

Power Train
Filed May 19, 2024SC

Had Transmission problems 2 yrs ago that had been fixed and parts replaced. Now again 2 years later the vehicle experiencing transmission problems again. Hard shifting, reading the wrong gear on the dash board, and being stuck in drive or neutral when it is actually in park. No warning lights prior. Vehicle had been inspected by a licensed mechanic. This is problematic when the issue occured while driving leaving me and 3 small children stranded.

Suspension
Filed May 18, 2024OH

I would like to alert you to a "near miss" situation regarding my 2013 Ford Escape Titanium automobile which very nearly resulted in a car rollover while driving at 65 mph on the freeway. My wife was driving our 2013 Escape on the freeway. Suddenly, the left rear lower control arm cross support arm assembly Ford Part No. CV6Z*5500*L broke into two pieces. When this happened, the car immediately darted to the right because the left rear tire was no longer pointing straight ahead. Her reaction was to compensate by steering to the left. At that point in time, the car came up on two wheels and very nearly rolled over. After that, the car swerved back and forth until she could stop. It was extremely fortunate that she was in the center lane of a three lane wide freeway when this happened and there were no cars to her immediate right or left. After getting the car stopped she saw that the left rear wheel was clearly pointing in the wrong direction. We had the car towed home and since I generally handle all of my own automotive repairs in my home garage, I jacked the car up and noticed the broken cross support arm assembly. I removed the broken part and examined the failure surfaces. I happen to be a mechanical engineer with 40 years of mechanical design experience and I immediately recognized the classic symptoms of a metal fatigue failure. I have attached a series of photographs documenting the failure. The fracture surface consists of rust along the cracked surface about 2/3 the

Engine and Engine Cooling
Filed May 15, 2024109,000 milesFL

The contact owns a 2013 Ford Escape. The contact stated while pulling out of a parking lot and driving into traffic, the vehicle started overheating and failed to exceed 3 MPH. The contact activated the hazard lights and drove back into the parking lot. The contact parked the vehicle; however, the vehicle failed to cool down after 30 minutes. The vehicle was towed to the dealer it was purchased from, and the coolant temperature sensor and other unknown sensors were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where unknown hoses were replaced and other unknown repairs were performed; however, the failure recurred upon starting the vehicle. The vehicle was taken to an independent mechanic, where the coolant temperature sensor was replaced; however, the failure persisted in a parking lot. The contact stated that the vehicle failed to cool down after 3 hours and was parked overnight in a business parking lot. The contact returned the next day; however, the failure recurred while starting the vehicle. The contact stated that the vehicle remained parked in the business parking lot for another night and was towed to the residence on the third day. The local dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 109,000.

Steering
Filed May 14, 2024PA

When steering the vehicle a loud,strange noise suddenly occurred. It started being hard to steer around corners and especially when turning right. I took it to my mechanic today and he told me the rack and pinion looked like it had blown apart,he could see inside parts that shouldn't be visible.

Steering
Filed May 13, 2024TX

When the 2013 Ford Escape was started, a warning message came across the screen stating "steering wheel assist fault" and the steering wheel would not move. Turned the car off and then back on and the message did not appear. Turned the car on this morning and received the same message and the steering wheel would not move. Multiple car owners of this vehicle have complained about this issue and Ford is not doing a recall. It appears this has been an issue with Ford Escapes of many years.

Engine
Filed May 8, 2024CA

The coolant reservoir on my Ford Escape is leaking, which is a known common problem with these cars. I have had to refill it every couple of months, and there is often a puddle of coolant on the ground when moving my car. Occasionally when driving, the car temperature monitor gets hot, which is incredibly dangerous; sometimes this happens only a week after refilling the reservoir. I took my car to a shop and they noticed the coolant leak and said it would be expensive, but that it is a common problem.

Engine
Filed May 6, 2024OH

The coolant system contuiously leaks which cause my vehicle to over heat and shut down while im driving. I have to add coolant daily sometimes multiple times a day. I have been on the highway and my vehicle starts to overheat and stal. I have almost gotten into wrecks. This has been going on since I brought the car

Engine
Filed May 6, 2024TX

There have been recalls on this year, make and model for substantial coolant leaks in the past. Our vehicle did not make that recall list, but we have been dealing with a similar issue for many years, and even after expensive repairs we are still losing coolant. The vehicle will not hold coolant for more than 24hrs at this point before having to refill it, and we are in need of more work on the coolant system.

Engine
Filed May 5, 2024TX

Recurring coolant leak in engine system, coolant tends to also leak out when poured into reservoir. This puts engine at risk of overheating. Message appears marking low coolant, it has to be replenished every 7-14 days. Mechanic has not been able to locate leak.

Unknown or OtherCrash2 injured
Filed Apr 30, 2024WI

Unknown. Vehicle was coming to a stop and it "surged" forward. Brakes applied could not stop it. Caused accident, it hit the car in front which hit the next car in line. There were injuries. If this vehicle had surged in front of a pedestrian, there could have been a fatality. Vehicle was inspected by insurance company to determine cost to repair, not looking for cause. Vehicle wad totaled.

Steering
Filed Apr 27, 2024VA

WAS DRIVING THE CAR PARKED WENT INTO THE STORE AND CAME BACK OUT I STARTED THE CAR AND IT WAS DRIVING FINE THEN ALL OF A SUDDEN I HAD TO GRAB THE WHEEL TIGHT BECAUSE IT FLASHED SAYING STEERING LOSS PULL OVER. i HAD MY CHILDREN IN THE CAR IT WAS SO UNSAFE AND SCARY AND I SEE MANY PEOPLE WITH THIS ISSUE AND I AM NOT UNDERSTANDING WHY THERE IS NO RECALL

Engine
Filed Apr 26, 202442,900 milesVA

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact turned off and restarted the vehicle. The contact stated that the failure had been persistent. The vehicle was taken to the dealer; however, the failure could not be duplicated. In addition, the vehicle had been taken to the dealer several times in the past for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 42,900.

Engine
Filed Apr 24, 2024MA

P0299 turbocharger underboost condition.

Steering
Filed Apr 20, 2024KY

Power steering completely failed mid drive about 15 mph in a turn, no codes. Worked briefly after restart. Now completely has failed regardless of restart.

Engine
Filed Apr 18, 2024WA

This 2013 Escape has a 1.6L Ecoboost engine with a known engine design flaw that allows coolant to leak and be consumed through cylinders 2 and 3. This is known to cause car fires, overheating of the engine, etc.. I recently experienced the precipitous consumption of coolant through the engine which resulted in abrupt warning messages and an overheating message after which I stopped the car immediately. This could happen to anyone on a freeway or in bad traffic causing immediate safety issues for the driver/passengers. Thankfully I was very near home when this happened. I have had my vehicle inspected, pressure tested and documented confirmation that coolant is in fact leaking into cylinders 2 and 3. The only known remedy is an engine replacement (with one that was redesigned and released by Ford in 2022). I want Ford to recall all cars with the 1.5, 1.6, 2.0 and 2.3L versions of this Ecoboost Engine which has been well documented to have this flaw, and provide said engine replacement at no cost to the owner.

Steering
Filed Apr 15, 2024KY

Power steering out and I am unable to afford the repairs. There is a recall for my make and model my van is not included in. I have already paid for a new transmission when the transmission recall was out and the Gilley Hyde Ford local dealership was dishonest with me and replaced almost $2000 of extra things and gave it back to me broken.

Engine
Filed Apr 15, 2024125,000 milesLA

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle then began to slowly decelerate. The contact took the vehicle to an independent mechanic, but the vehicle was unable to be diagnosed. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.

Steering
Filed Apr 13, 2024IN

The steering became hard as I turned into a parking space at the doctor's office. It has happened 4 or 5 times since then usually at low speeds. i have been extremely cautious since the first time. It is my mother vehicle, but I was driving it at the times the steering became hard/stiff.

Fuel System, Gasoline
Filed Apr 11, 2024180,000 milesTX

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was parked, the contact noticed an abnormally strong gasoline odor coming from outside the vehicle. The contact went to check underneath the vehicle and noticed an oil leak coming from the vehicle. The contact also stated that the oil leak had a very strong odor. The contact stated there was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the fuel line. The contact was informed that the fuel lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. Additionally, the contact was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 180,000.

Steering
Filed Apr 9, 2024TN

I was turning right and as I pulled out my power steering totally went out causing g me to loose control for a second but then it came back on almost causing an accident. This isn't the 1st time just the most recent. There's a recall on other years of the same vehicle with Ford for the same problem but not for 2013.

Fuel/Propulsion System
Filed Apr 9, 2024145,927 milesOH

Always adding coolant, shook on start up, white smoke, eventually completely died which was inspected and had multiple repairs; reconditioned cylinder head, replaced water pump, thermostat and housing, timing belt, headset and head bolts, replace oil filter, fill oil and anti freeze, new battery. Total cost to fix was $3,367.98. The car is available for inspection upon request. Now after paying for all of those repairs, I am once again having the same problem with the car 1.5 years later. There have been no warning lamps either and it’s been going on for over a year and has been serviced for the same reason in the past. There are many other happenings that have happened revolving around failure of the engine system that have significantly affected the safety of myself and others, most recently extreme exhaust that was emitting a gas and burn type smell and the car was shaking heavily at idle.

Engine and Engine Cooling
Filed Apr 2, 202493,652 milesFL

The contact owns a 2013 Ford Escape. The contact stated while driving at undisclosed speeds, the check engine warning light illuminated with the "Engine Overheating" message displayed. In addition, the vehicle stalled. The vehicle was towed to a dealer where the radiator, valves, gasket, cylinder head, thermostat, and several other unknown parts were replaced. The contact stated that the failure recurred repeatedly. The vehicle was towed to a different dealer where the vehicle was several other unknown repairs were performed. The contact stated that the failure persisted, and the vehicle was taken back to the first dealer where several more unknown repairs were performed. The contact stated that the failure recurred, and the vehicle was not repaired. The contact discovered NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 93,652.

Electrical System
Filed Apr 1, 2024ME

Steering assist fault light has come on randomly since I bought the car in February of 2022 and just 2 days ago on March 30th 2024 my power steering in my vehicle is starting to go making a God awful sound like someone threw gravel into a wood chipper. I see ford has had a recall out for this once before but ultimately are wiping their hands clean of it. This is ridiculous owning a car that has had this many safety recalls on it.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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