Page 34 of 56 · complaints 1,651–1,700 of 2,753

2013 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Steering
Filed Dec 27, 2018IN

POWER ASSIST MESSAGE AT APPROXIMATELY 200,000. ONLY PROBLEM. FORD SAYS COSTS ARE APPROXIMATELY $1,800. I HAVE SEEN MANY COMPLAINTS ON THIS. WHY NO RECALL?

Engine
Filed Dec 27, 201875,000 milesVA

SUDDEN LEAK OF RADIATOR FLUID AND THE ENGINE LIGHT CAME ON WITH EXTREME HEAT WARNING. CAR ALERTED TO PULL OVER IMMEDIATELY, AND ON THE ROAD IT WAS A RISKY MANEUVER. TOWED TO DEALERSHIP WHERE WAS INFORMED IT WAS A BAD WATER PUMP AND HOSES. HOWEVER IT IS VERY SIMILAR TO EXISTING RECALLS AND COMPLAINTS

Engine
Filed Dec 26, 2018154,000 milesVA

CAR IS STALLING OUT AT LOW SPEEDS, PARKING LOTS, LIGHTS, DOES'NT MATTER IF IT IS HOT OR COLD OUTSIDE HEATER ON OR OFF, THE LAST TIME IT STALLED OUT I WAS IN A 45 MILE ZONE AND JUST CUT OUT ON ME, I GOT TO THE CENTER TURN LANE AND GOT MY FLASHERS ON, I HAD TO GET IT TO A STOP, THE WORST PART IS NOT BEING ABLE TO STEER IT. I GOT IT IN PARK AND IT FINALLY RESTARTED AND I WAS ABLE TO PULL IN TO PARKING LOT. IT WAS RAINING AND I COULD SEE A CAR COMING IN BEHIND ME, THANK GOD IT STARTED RIGHT BACKUP AGAIN. THOUGHT I HAD GOT SOME BAD GAS WITH WATER, RAN THE CAR TO ALMOST EMPTY 2 TIMES AND PUT IN GAS TREATMENTS AND THE MOST EXPENSIVE GAS, DIDN'T HELP. I ALSO AM GETTING LOW ENGINE COOLANT EVEN THOUGH I FILL IT EVERY WEEK. THIS STARTED LAST WINTER, I DON'T GET THE WARNING DURING THE SUMMER ONLY WINTER WITH THE HEATER, FORD SUPPOSEDLY FIXED THIS WHEN THEY FOUND A LEAKING HOSE $812 DOLLARS LATER STILL HAVE TO ADD COOLANT AND STILL STALLING OUT ON ME. I MENTIONED THE RECALL AND THEY TOLD ME MY VIN NUMBER WAS NOT INCLUDED. FORD MENTIONED NEW SPARK PLUGS AND AIR FILTER, THE ONLY THING IS I AM NOT GETTING CHECK ENGINE CODE OR LIGHT, JUST STOPS . TALKED WITH NUMEROUS MECHANICS AND THEY ALL SAY IF IT WAS SPARK PLUGS ETC, I WOULD GET A MISFIRE CODE OF SOME KING. CHANGED THE AIR FILTER WHICH IT WAS LONG SINCE I DONE THIS. LOOKING INTO GETTING SPARK PLUGS CHANGED BUT DON'T THINK THAT'S THE PROBLEM SINCE I AM NOT GETTING CHECK ENGINE LIGHT. THINK SOMETHING ELSE IS WRONG

Unknown or Other
Filed Dec 23, 2018142,150 milesIA

MY 2013 HAS EXACTLY THE SAME ISSUES AS MY OF THE COMPLAINTS THAT I HAVE READ ON THIS WEBSITE. SOON AFTER STARTING THE VEHICLE THE ENGINE LIGHT COMES ON THE VEHICLE STALLS AND IT TELLS ME THE ENGINE IS OVERHEATING. THIS HAS HAPPENED 4 SEPARATE TIMES NOW AND I HAVE TAKEN IT TO 5 DIFFERENT REPAIR SHOPS. NONE HAVE FOUND ANYTHING WRONG. PLEASE ISSUE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.

Steering
Filed Dec 21, 201897,000 milesGA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

Electrical System
Filed Dec 21, 2018116,236 milesIL

TAKATA RECALL: WHILE MY VEHICLE IS IN MOTION THE HEAT IS COMING OUT NORMAL BUT WILL START TO SMELL LIKE SOMETHING WAS BURNING BUT AS I SLOW DOWN OR COME TO A COMPLETE STOP THE CAR STARTS BLOWING VERY COOL THEN THE TEMPATURE GAGE MOVES TO H THEN THE SAFETY LIGHT POPS ON SHOWING "OVERHEATING STOP SAFELY" BUT THE CAR WILL NEVER SHOW ANY SMOKING FROM THE HOOD. THE CAR HAS BEEN DOING THIS FOR THE PAST MONTH UNTIL 12/17/2018 I STARTED THE CAR UP TO WARM IT BEFORE I LEFT WORK, AND IT WOULDN'T DEFROST AND IMMEDIATELY THE TEMPERATURE GAGE MOVED TO H AND ON THE DASH IT SAID OVERHEATING STOP SAFELY AND THE CAR WASN'T IN MOTION NEITHER HAD IT WARMED UP PROPERLY BUT WHEN THE LIGHT WENT OFF I WAS ABLE TO DRIVE , AS I APPROACHED MY DESTINATION THE CAR STARTED SLOWING DOWN ON ITS OWN AND THE SAFETY LIGHT CAME ON AGAIN THAT'S WHEN THE BURNING SMELL STARTED GETTING STRONGER AND IT WOULDN'T LET ME GIVE THE CAR GAS TO GO THE ODOMETER WOULDN'T MOVE PASS 5MILES SO I STOPPED THE CAR AND SHUT IT OFF, BUT THEN WHEN I STARTED IT UP AGAIN BEFORE WORK THE CAR WOULD ALLOW ME TO SHIFT GEARS BUT NOT GIVE IT GAS DUE TO THE CAR SAYING IT'S IS OVERHEATING BUT THE VEHICLE HAS NEVER HAD A LEAK AND HAS NOT PHYSICALLY SHOWED LEAKING ON TO THE GROUND I HAVE HAD OIL AND FLUIDS CHANGED BY PROFESSIONALS AND AUTHORIZED DEALERSHIPS LIKE VALVOLINE AND WHERE I PURCHASED THE CAR AND NOTHING WAS EVER REPORTED TO ME OF A LEAK ANY WHERE BUT SOMEHOW MY COOLANT RESERVOIR IS STAYING EMPTY AFTER BEING REFILLED. I BELIEVE THE ONL

Engine
Filed Dec 20, 201860,000 milesWI

2013 FORD ESCAPE HAS BEEN LEAKING COOLANT OVER THE PAST FEW MONTHS. I HAVE BEEN FILLING IT AND THE COOLANT LOW INDICATOR CONTINUES TO COME ON IN INCREASING FREQUENCY. TODAY(12/20/2018) IT CAME ON WHILE DRIVING, STARTED TO SHAKE, DISPLAYED OVERHEATING, AND THEN STALLED ON THE SIDE OF THE ROAD. FILLED IT WITH COOLANT AND IT WAS DRIVEABLE AGAIN. I READ THAT THIS IS CURRENTLY UNDER INVESTIGATION AND BEG THAT A RECALL WILL BE ISSUED TO INCLUDE THE 2013S ALONG WITH THE 2014 AND NEWER ESCAPES.

Engine
Filed Dec 20, 201894,000 milesNV

VEHICLE CONSISTENTLY DISPLAYS LOW COOLANT WARNING AND VISUAL CHECKS CONFIRM LOW COOLANT LEVELS. VEHICLE EXPERIENCES INTERMITTENT SUDDEN OVERHEAT WARNINGS WITH RAPID TEMPERATURE GAUGE RISE, RESULTING IN THE VEHICLE STALLING WHILE IN MOTION. TEMPERATURE BYPASS/DIVERSION VALVE RECALL WAS PERFORMED EARLIER THIS YEAR, BUT THE PROBLEM PERSISTS. THE LAST EVENT OCCURRED IN HEAVY MID-TOWN MODERATE SPEED (35MPH) TRAFFIC, LESS THAN 5 MINUTES AFTER START-UP, AND NEARLY RESULTED IN LOSS OF VEHICLE CONTROL.

Electrical System
Filed Dec 19, 2018MA

THE CAR HESITATE OR THE ENGINE STALL SOON AFTER STARTING, IF YOU DON'T DRIVE OFF IMMEDIATELY THE CAR WILL SHUT OFF AND HAS TO BE RESTARTED. THIS HAPPENS ON COLD STARTS BUT MOSTLY AFTER THE CAR HAS BEEN RUNNING.

Engine
Filed Dec 19, 201860,000 milesUT

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE FAULT SERVICE NOW INDICATOR ILLUMINATED WHILE DRIVING AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PLACE THE GEAR IN NEUTRAL AND RESTART THE ENGINE. THE CONTACT ALSO STATED THAT WHEN THE GEAR WAS PLACED INTO REVERSE, THE VEHICLE STALLED AND SHOOK. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING, BUT THE CONTACT DID NOT HAVE THE DIAGNOSTIC REPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 60,000.

Fuel/Propulsion System
Filed Dec 18, 2018145,000 milesCO

WHILE DRIVING ON THE HIGHWAY AT 75 MPH,SUDDENLY, THE CAR BECAME WEAK AND WOULDN'T MAINTAIN A SPEED OF 65 MPH WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. THE ENGINE LIGHT CAME ON SUDDENLY AND I HAVE NOT DRIVEN IT SINCE DUE TO LACK OF ACCELERATION POWER AND THE ENGINE LIGHT BEING ON.

Power Train
Filed Dec 18, 2018PA

STARTING IN MAY 2018, COOLANT LIGHT CAME ON, I REPLACED FLUID. SINCE THEN IT HAS BECOME A CONSTANT. I TOOK IT TO 2 DEALERS THEY SAY NOTHING IS WRONG. I OUT A LARGE CARDBOARD UNDER CAR & THE LEAKAGE IS VERY OBVIOUS. I PUT ALMOST A GALLON OF COOLANT IN VEHICLE IN ONE MONTH. GOT IN TOUCH WITH FORD, THEY SAID CONTACT YOU & GO TO ANOTHER FORD DEALER FOR ANOTHER INSPECTION OF LEAK. FORD ALSO SAID THERE IS NO RECALL FOR THIS MODEL BUT OTHER MODELS OF 2013 & 2014 HAVE THIS PROBLEM & THEY ARE THE SAME TYPE OF CAR.

Steering
Filed Dec 13, 201862,000 milesFL

WHILE DRIVING THE VEHICLE,MY POWER STEERING STOPPED WORKING COMPLETELY AND AN ICON ON THE DASH STATING "STEERING ASSIST ERROR". LUCKILY I WAS DRIVING SLOWLY AND WAS JUST ABOUT TO PULL INTO MY DRIVEWAY HOWEVER, THIS COULD HAVE BEEN A MAJOR ISSUE HAD I BEEN DRIVING ON A HIGHWAY. I BEGAN LOOKING ONLINE AND FOUND THAT MANY OTHER DRIVERS HAVE HAD THIS ISSUE AND NOBODY HAS DONE ANYTHING ABOUT IT. I CANT BELIEVE THAT THERE ARE INNOCENT CIVILIAN'S DRIVING AROUND WHOS POWER STEERING CAN TURN OFF AT ANY GIVEN MOMENT. MY VEHICLE ONLY HAS 62K MILES AND I FOUND THAT THE FIX WILL BE $2K. I ALSO FOUND ONLINE THAT THERE HAVE BEEN RECALLS FOR THIS BUT FOR ONLY A VERY FINITE AMOUNT OF VEHICLE. THIS IS BEYOND DANGEROUS AND COMPLETELY NEGLIGENT BY FORD AND ALL OTHER PARTIES INVOLVED.

Engine
Filed Dec 12, 2018WA

TWO ISSUES ' SOMETIMES ONE WOULD FOLLOW THE OTHER. VEHICLE HAS LESS THAN 94,000 MILES ON IT. AUTO LOSES COOLANT FREQUENTLY WITHOUT ANY VISIBLE LEAKS. HAVE TO REPLACE/ADD COOLANT EVERY COUPLE WEEKS, SOMETIMES MORE FREQUENTLY. VEHICLE WOULD DISPLAY LOW COOLANT SIGN AND WITHIN MINUTES THE "HIGH TEMPERATURE, PLEASE PULL OVER SAFELY" SIGN WOULD SHOW AND TEMPERATURE GAUGE WOULD RISE TO THE TOP AND CAR WOULD GO INTO LIMP MODE. ISSUE HAPPENED IN DIFFERENT DRIVING CONDITIONS - TWICE ON HIGHWAY, WHICH COULD HAVE BEEN DANGEROUS HAD THERE BEEN A CAR DIRECTLY BEHIND ME. TWO LOCAL AUTO SHOPS POINTED OUT SAME RECALLS/TSB'S AND SAID THE CAR SHOULD BE TAKEN TO DEALER. I TOOK MY CAR TO TWO DEALERS AND THEY SAID THERE WERE NO RECALLS AND COULD GIVE ME NO VALID SOLUTION TO MY ISSUE. (EVENTUALLY ONE DEALER SAID I HAD A BLOWN HEAD GASKET AND BLOWN ENGINE AND THAT THE CAR WAS UNDRIVABLE AND WANTED $6500 TO REPLACE THEM ' SO WE HAD THE CAR TOWED TO A LOCAL AUTO SHOP AND THEY SAID THE GASKET/ENGINE WERE JUST FINE.).

Engine
Filed Dec 12, 201870,000 milesDE

CAR STALLS WHILE DRIVING. NEVER HAPPENS WHEN ENGINE IS COLD. DRIVE THE CAR, TURN OFF WHILE IN A STORE. THEN I RESTART THE CAR, STARTS NORMAL, THEN START DRIVING AGAIN AND IT STALLS WHILE YOU ARE DRIVING. AFTER IT STALLS, I PULL OFF THE ROAD IF POSSIBLE, THEN TURN THE KEY OFF, AND BACK ON. IT STARTS UP NORMAL AGAIN AND THEN NO MORE STALLING ISSUE - UNTIL I STOP AT ANOTHER STORE, AND THE SAME PROBLEM HAPPENS AGAIN, AND AGAIN... ONLY SEEMS TO HAPPEN AFTER TURNING OFF THE CAR FOR 5-30 MINUTES, AND THEN TRY TO START DRIVING AGAIN THERE IS A SERIOUS RISK OF HAVING AN ACCIDENT!! WHEN THE CAR JUST DIES WHILE DRIVING DOWN A HIGHWAY, AND YOU HAVE TO TRY TO PULL OFF THE ROAD - SERIOUS RISK OF HAVING A BAD ACCIDENT. THIS PROBLEM STARTED ABOUT 6 WEEKS AGO, AND IS GETTING WORSE. HAPPENS EVERY DAY NOW!

Steering
Filed Dec 12, 201874,000 milesVA

TURNED ON VEHICLE (STATIONARY); AND RECEIVED MESSAGE "STEERING ASSIST FAILED - SERVICE REQUIRED" AND TURNING THE STEERING WHEEL BECAME VERY DIFFICULT. TURNED THE VEHICLE OFF, WAITED A FEW MINUTES - TURNED THE VEHICLE BACK ON AND THE STEERING WAS FINE. CONTACTED FORD - FORD ADVISED ME THEY HAD NOT HAD ANY ISSUES LIKE THIS FOR THIS PARTICULAR VEHICLE, AFTER RESEARCHING ONLINE I HAVE FOUND OTHER FORD MODELS, THAT HAVE A RECALL FOR THIS EXACT SAME PROBLEM! DTC AFTER SCANNING : U3000: 49-48

Engine
Filed Dec 11, 2018142,000 milesVA

COOLANT LEAKING FROM UNKNOWN LOCATION WITH NO DAMPNESS OR RESIDUE FOUND. LOW COOLANT IN THE RESERVOIR IS THE ONLY INDICATOR OF LOSS.

Engine
Filed Dec 11, 201884,000 milesIA

MY 2013 FORD ESCAPE SEL 1.6L STALLS WITHOUT WARNING WHILE DRIVING. THE SUBJECT VEHICLES ARE EQUIPPED WITH A 1.6L GTDI (TURBO) ENGINE. THE STALLING HAPPENED ON THE HIGHWAY AND JUST AFTER STARTING AND PUTTING IT INTO DRIVE AND PUSHING ON THE ACCLERATOR. ADDITIONALLY AFTER THE LAST STALL (PARKING LOT), THE CAR SEEMS TO BE IN "LIMP MODE" AND NEEDS TOWED TO A SERVICE CENTER.

Electrical System
Filed Dec 11, 201859,290 milesCT

HAD TO REBUILD TRANSMISSION AND LOST POWER STEERING . THE CRUISE CONTROL DOES NOT WORK ALSO

EngineFire
Filed Dec 9, 201837,000 milesTX

LEAKING COOLANT ON THE ENGINE STARTED A FIRE. THE DEALERSHIP WANT TO CHARGE ME OVER $9,000 TO FIX IT BUT THE TRADE IN VALUE IS ONLY $9-10,000. THE CAR WAS IN MOTION ON THE HIGHWAY AND STARTED SMELLING ANTIFREEZE. THE TEMPERATURE GAUGE ONLY MOVED A BIT, BUT THEN IT CAUGHT FIRE.

Engine
Filed Dec 8, 201870,000 milesPA

FALSE OVERHEAT & SAFETY ENGINE SHUT-DOWN IN MOTION

Engine
Filed Dec 7, 201898,000 milesMN

AUTO LOSES COOLANT FREQUENTLY WITHOUT ANY VISIBLE LEAKS. HAVE TO REPLACE/ADD COOLANT EVERY 50 TO 100 MILES DRIVEN. WHEN COOLANT IS LOW, THE CAR REQUIRES PULLING OVER UNTIL COOLANT IS ADDED. I'VE OWNED THE CAR FOR 3 YEARS, IT HAS 117,000 MILES ON IT AND THIS PROBLEM HAS RECURRED, EXPECIALLY IN THE WINTER, EVERY YEAR SINCE I'VE OWNED THE CAR. COOLANT LEAKAGE SEEMS TO BE WORSE WHEN I USE THE AUTO STARTER TO WARM UP THE CAR BEFORE DRIVING.

Engine
Filed Dec 6, 2018126,773 milesTX

VEHICLE WOULD DISPLAY "HIGH TEMPERATURE, PLEASE STOP" AND TEMPERATURE GAUGE WOULD RISE TO THE TOP WITHIN A COUPLE OF HOURS OF DRIVING. AFTER DISPLAYING MESSAGE, ENGINE WOULD LOSE POWER AND VEHICLE BECAME HARD TO CONTROL. THIS ISSUE HAPPENED ON DIFFERENT DRIVING CONDITIONS. COOLANT LEVELS ARE AT CORRECT LEVEL. AFTER SHOUTING DOWN THE ENGINE, WITHIN A FEW SECONDS THE TEMPERATURE GAUGE WOULD GO BACK TO THE MIDDLE. THIS BECAME MORE FREQUENT, AND AS OF DECEMBER 6, 2018 THE VEHICLE WOULD NOT START WITHOUT THIS MESSAGE AND THE TEMPERATURE GAUGE ALL THE WAY TO THE TOP.

Steering
Filed Dec 6, 201897,000 milesGA

I WAS STOPPING TO GET GAS WHEN THE POWER STEERING WENT OUT. I COULD HAVE GOT IN A WRECK IF NOT FOR STOPPING..I HAVE NOT HAD THIS VEHICLE BUT FOR 5 YEARS AND ALREADY HAVE HAD LIKE 3 RECALLS.. THERE IS A RECALL ON THIS POWER STEERING ASSIST DEFAULT IN OTHER YEARS ON FORD'S BUT NOT 2013. I HAVE SEEN MANY COMPLAINTS ON THIS SAME ISSUE WHY THERE IS NO RECALL FOR 2013 MAKES ME SO MAD SOMEONE HAS TO DIE FROM THIS TO GET ANYTHING TO CHANGE...I WILL NEVER BUY ANOTHER FORD EVER. TO ONLY HAVE THIS VEHICLE A SHORT AMOUNT OF YEARS AND HAD TO HAVE THE PROBLEMS I HAVE HAD JUST MAKES ME ANGRY TO KNOW I SPENT MY MONEY ON A VEHICLE THAT THEY DID NOT MANUFACTURE RIGHT.

Engine
Filed Dec 5, 201857,700 milesCT

2013 FORD ESCAPE SE. CONSISTENT LOW COOLANT WARNINGS IN THE WINTER. NEEDS COOLANT ADDED EVERY 4-5 WEEKS IN COLDER MONTHS. NEITHER FORD SERVICE DEPT OF MY PERSONAL MECHANIC HAVE BEEN ABLE TO LOCATE THE ISSUE. HAS TWICE OVERHEATED AFTER BEING DRIVEN APPROXIMATELY ONE MILE; LOW COOLANT LIGHT DISPLAYS AND ALMOST IMMEDIATELY OVERHEATS AND GOES INTO LIMP MODE. APPROXIMATE MILEAGE 57,700

Unknown or Other
Filed Dec 5, 201838,700 milesOH

ESCAPE SHUDDERS AND STALLS SOON AFTER STARTING CAR, WHEN PULLING FORWARD AFTER BACKING OUT OF PARKING SPACE. SHUT OFF COMPLETELY TWICE, LIGHTS REMAINED ON ONCE. FORD DEALERSHIP SERVICE DEPARTMENT WAS UNABLE TO DETERMINE PROBLEM, NO CHECK ENGINE LIGHT, NO ERROR CODES, BRAND NEW BATTERY. HAS HAPPENED 3 TIMES.

Power Train
Filed Dec 4, 2018105,000 milesVA

I WAS AT A STOPLIGHT AND MY VEHICLE STALLED AND SUDDENLY DIED WHEN TRYING TO ACCELERATE. AFTER TURNING THE VEHICLE OFF, IT WOULD WORK NORMALLY, AND DO THIS SPORADICALLY. VERY DANGEROUS SITUATION.

Engine
Filed Dec 4, 2018106,000 milesVA

VEHICLE WAS ATTEMPTING TO MERGE ONTO A FREEWAY, SPEEDING UP, AND THE VEHICLE STOPPED ACCELERATING AT A NORMAL RATE OF SPEED AROUND 30 MPH. IT TOOK AN UNACCEPTABLE AMOUNT OF TIME FOR IT TO GET UP TO A SAFE MERGING SPEED, BUT I COULD HAVE DIED TRYING TO MERGE. THERE IS SOMETHING WRONG WITH THE DESIGN OF THE POWER TRAIN ON THIS CAR.

Engine
Filed Dec 3, 201868,000 milesFL

DRIVING TO WORK ONE MORNING IN A 40 MPH ZONE, ABOUT 1.5 MILES, WARNING LIGHTS APPEARED AND STATED THAT THE VEHICLE WAS OVERHEATING AND TO PULL OVER SAFELY. THE TEMPERATURE GAUGE HAD SHOT UP TO H FOR HOT. THE VEHICLE IMMEDIATELY SLOWED DOWN, REGARDLESS OF PRESSING THE GAS. I WAS ABLE TO PULL OFF OF A US HIGHWAY AND FIND A SAFE PLACE TO PARK JUST A SHORT DISTANCE. THE VEHICLE NEEDED TO BE TOWED TO THE DEALER.

Engine
Filed Dec 3, 201873,800 milesNJ

MY INFO LIGHT CAME ON IN CAR SAYING MY ENGINE COOLANT WAS LOW. I FILLED IT 10 DAYS LATER THE SAME THING HAPPENED AGAIN. I TOOK IT TO THE MECHANIC BECAUSE THERE WERE NO LEAKS UNDER MY CAR SO I DIDN'T KNOW WHERE THE COOLANT COULD BE GOING TO. THE MECHANIC PRINTED OUT A RECALL SHEET FOR THE EXACT PROBLEM AND TOLE ME I SHOULD CALL THE DEALER SERVICE CENTER. I CALLED AND THEY SAID THERE WAS NO RECALL ON MY CAR FOR THAT PROBLEM. THE RECALL COVERS MY CAR MODEL, ENGINE SIZE, AND MANUFACTURED DATE. I CALLED FORD CUSTOMER SERVICE AND THEY SAID THE SAME THING AS THE SERVICE CENTER. THE FIRST RECALL ON THIS PROBLEM DIDN'T INCLUDE MY CARS MANUFACTURED DATE, BUT 3 MONTHS LATER THE RECALL WAS UPDATED TO INCLUDE MORE CARS AND MY MANUFACTURED DATE WAS THEN INCLUDED.

Engine
Filed Dec 3, 201840,000 milesPA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE ENGINE COOLANT LOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO APPLE FORD LINCOLN OF YORK (1801 WHITEFORD RD, YORK, PA 17402, (717) 755-2911) WHERE THE CONTACT WAS INFORMED THAT COOLANT WAS LEAKING FROM BEHIND THE ENGINE AND THAT A HOSE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Engine
Filed Dec 2, 201865,000 milesMI

VEHICLE HAS STALLED MANY TIMES WHEN FIRST PROCEEDING INTO TRAFFIC AFTER A COLD START OR HAS EVEN STALLED AFTER COLD START BEFORE PROCEEDING(WHILE PARKED). VEHICLE HAS BEEN TAKEN TO A FORD DEALERSHIP FOR SERVICE. THEY DID NOT FIX THE ISSUE DUE TO THE FACT THAT THERE WAS NO CHECK ENGINE LIGHT SHOWING AND THEY COULD NOT RECREATE THE PROBLEM.

Electronic Stability Control (esc)
Filed Dec 2, 201880,000 milesOR

THIS CAR SHOWED A PROBLEM AROUND MARCH 2017 WHEN IT RANDOMLY STALLED AND DID WHILE IN PARK AT A PARKING LOT. AFTER THAT IT WOULD RUN FINE FOR MONTHS AT A TIME AND THEN I WOULD HAVE THE SAME PROBLEM OF IT STALLING OUT AND DYING WHILE PARKED OR WHEN THE CAR WAS IN PARK. I HAVE REPLACED THE BATTERY 2 TIMES IN THE LAST 2 YEARS AND SOMETHING KEEPS FRYING MY BATTERY. THE PROBLEM HAS ESCALATED IN THE LAST 6 MONTHS TO THE POINT WHERE THE CAR NOW JUST DIES WHILE DRIVING WITHOUT ANY REAL WARNING AND IS UNSAFE TO DRIVE. I TRIED TAKING IT TO A FORD DEALERSHIP AND THEY COULD NOT FIGURE IT OUT AND HAD A HARD TIME RECREATING WHAT I HAD DESCRIBED WAS HAPPENING. THEY TOLD ME TO REPLACE THE FUEL PRESSURE SENSOR, BUT IT HAD ALREADY BEEN REPLACED 2 WEEKS PRIOR TO IT GOING TO THAT DEALERSHIP. THEY BASICALLY TOLD ME TO THROW MONEY BLINDLY AT THE ENGINE TO THE TUNE OF 3K TO 4K OR TRADE IT IN ON SOMETHING ELSE. THOSE WERE THE OPTIONS GIVEN TO ME BY FORD. THE PROBLEMS DID NOT REALLY START UNTIL AFTER 80K MILES AND THE CAR IS WORSE ONCE IT HAS BEEN RUNNING FOR A LITTLE WHILE, GETS WORSE WHEN YOU RUN THE HEATER AND GAME OVER IF THE AC OR DEFROST ARE ON. MY MPG ARE HORRIBLE BUT I DONT EVEN KNOW FOR SURE BECAUSE I WILL LOOK AT THE GAS GAUGE TURN THE CAR OFF AND WHEN I COME BACK FROM LETTING IT SIT THE AMOUNT OF FUEL SHOWING HAS GONE BACK UP CONSIDERABLY. ALSO MY MILS TO EMPTY RANDOMLY WENT FROM THE GAS LIGHT TURNING ON AT 30 MILES TO EMPTY TO 50 MILES TO EMPTY. MY CAR ACTS LIKE IT HAS A TRAUMATIC BRAIN I

Structure › Body
Filed Nov 30, 201886,000 milesTX

1. MY FRONT BUMPER CAME APART 2 WEEKS AFTER PURCHASE AT A PLACE WHERE THE METAL WAS WELDED AND THEN CAME HALFWAY OF ALL PIECES FELL OFF ATTACHED TO FRONT BUMPER AND NO COLLISION TOOK PLACE HOWEVER WHEN I BACKED UP OUT OF THE PARKING SPACE IT CAUGHT ON THE CURB AND PULLED APART EVEN MORE. 2. SINCE PURCHASE AFTER FILL UP THE ENGINE CRANKS HOWEVER WILL NOT TURN OVER WITHOUT APPLYING A LITTLE GAS. 3. NOW YESTERDAY I HAVE TOO TURN ON IGNITION TWICE TO START EVERYTIME I NEED TO TURN ON THE CAR. 4. I ALSO HAD 5 RECALLS THE DEALERSHIP DID NOT MAKE ME AWARE OF FIXED ( THEY ONLY SAID REAR SEATBELTS HAD TO BE REPLACED) WELL SHORTLY AFTER I PURCHASED 3 DOORS WOULDN'T LATCH I HAD TO ROPE MY DOORS SHUT UNTIL I COULD GET INTO SEWEL FORD. MY FAMILY HAS BEEN IN SO MUCH DANGER IN THIS VEHICLE. I AM A 40 YEAR OLD DISABLED WOMAN WITH 3 CHILDREN, MY STEP -DAD IS BLIND, MY BROTHER IS TERMINALLY ILL AND NEEDLESS TO SAY I NEED A RELIABLE VEHICLE IN ONE PIECE. I HAVE FILED A COMPLAINT WITH THE ATTORNEY GENERAL AND THE DMV RESPONDED THAT AN INVESTIGATION HAS BEEN SET OUT TO DETERMINE HOW MUCH OF THIS IS MANUFACTURE DEFECT AND WHAT PART THE DEALERSHIP PLAYED BY NON- DISCLOSURE OF REMAINING RECALLS MAKING ME BELIEVE THEY WERE CONCERNED FOR OUR SAFETY BY FIXING THE REAR SEAT BELTS.

Steering
Filed Nov 29, 2018120,000 milesPR

POWER STEERING FAILURE

Power Train
Filed Nov 29, 201839,200 milesMA

I AM CONTACTING YOU REGARDING MY 2013 FORD ESCAPE, VIN: [XXX]. WHILE I WAS DRIVING THE TRANSMISSION COMPLETELY STOPPED WORKING, ALMOST CAUSING AN ACCIDENT AND ALSO CAUSING ME TO BE STRANDED IN ANOTHER STATE. I EVENTUALLY HAD THE CAR TOWED BACK TO VALVOLINE IN NORTH READING, MA WHERE THE TRANSMISSION HAD BEEN FLUSHED LESS THAN A WEEK BEFOREHAND. THEY HAD THE CAR TAKEN TO AAMCO WHO DETERMINED THE TRANSMISSION HAD FAILED. THE CAR ONLY HAS 39,200 MILES ON IT AND NOW NEEDS A TRANSMISSION REPLACEMENT. I WAS TOLD MY FORD TO CONTACT YOU TO REPORT THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Nov 29, 201890,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO MOVE. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE NORMALLY. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIO CHEVROLET (6919 I-35, DILLEY, TX 78017, (830) 469-1209) WHERE IT WAS DIAGNOSED THAT COOLANT WAS NEEDED. THE DEALER PRINTED FAILURE CODE NUMBER: P26B700 REGARDING THE COOLANT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE SAME THING AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Power Train
Filed Nov 27, 2018106,000 milesMO

I NOTICED THE LOW COOLANT LIGHT ON I ADDED COOLANT AND IT LEAKED OUT NOT A WEEK LATER I SEE THAT THIS IS A COMMON PROBLEM WITH THE VEHICLE BUT THE DEALERSHIP STATED THAT THERE IS NO RECALL ON IT! IM SO CONFUSED AND ANNOYED AT THE SAME TIME WHAT CAN I DO!!!!

Engine
Filed Nov 26, 201885,000 milesNH

ENGINE SHUTS DOWN IN TRAFFIC DUE TO ENGINE COOLANT WARNING, CAR HAS HISTORY OF THIS REPAIR STARTING IN 2012, 2014 AND 2015 RECALL REPAIR, SEPTEMBER OF 2018, I PAID $1250 TO HAVE COOLANT SENSOR REPAIRED ONLY TO HAVE ENGINE SHUT DOWN 2 MONTHS LATER FOR SAME PROBLEM, THIS IS A SERIOUS SAFETY ISSUE SINCE ENGINE LITERALLY STARTS SHUTTING DOWN IN TRAFFIC SO QUICKLY IT IS IMPOSSIBLE TO SAFELY PULL OVER. CONTACTED FORD AND THEY CONFIRMED HISTORY OF REPAIRS AND EVEN HAD RECORD OF REPAIRS BUT DENIED RESPONSIBILITY EVEN THOUGH IT IS SAME 5 REPAIRS AND SAME PART.

Engine
Filed Nov 24, 2018103,000 milesNY

VEHICLE SUDDENLY GOES INTO LIMP MODE AND ALMOST STALLS OUT. WARNING LIGHTS AND SOUNDS ALERT DRIVER THAT ENGINE TEMP IS DANGEROUSLY HIGH AND TO PULL OVER SAFELY. THIS HAS HAPPENED 4 TIMES IN LAST YEAR. EACH TIME IT WAS TOWED TO MECHANIC AND SOMETHING COOLANT RELATED HAS BEEN REPLACED. HOSES, THERMOSTAT, SENSORS, COOLANT SOLENOID. ONCE AGAIN HERE WE ARE AND IT HAS HAPPENED AGAIN. I HAD TO TRY AND SAFELY PULL OFF THE ROAD WITH NO POWER AND HESITATION ON A 65MPH HIGHWAY.

Unknown or Other
Filed Nov 23, 2018KY

GAS SMELL IN CABIN. FROM THE TIME ITS TURNED ON TO THE TIMELINE ITS TURNED OFF. SOMETIMES ITS OVERWHELMING. HEADACHES AND EVEN BLOODY NOSES APPEAR TO BE THE SIDE EFFECTS. RESEARCH INDICATES IT IS A PCV HOSE AND IS A COMMON PROBLEM WITH VEHICLES LIKE MINE. SOME SORT OF INFORMATION REGARDING THE SAFETY AND SOLUTION TO SOLVING THE PROBLEM SHOULD BE AVAILIABLE BUT INSTEAD IT TAKES A 40+ PAGE THREAD ON AN NON-AFFILIATED WEBSITE TO KDISCUSSES THE SOLUTION. IF THAT IS EVEN THE OFFICIAL SOLUTION AND I HAVE KIDS, SOMETHING OFFICIAL REGARDING THE SAFETY IS A BARE MINIMUM. PLEASE ADDRESS THIS. THANK YOU.

Engine
Filed Nov 23, 201868,000 milesKS

INTERMITTENT CHECK ENGINE LIGHT (HAPPENS WHEN IN PARK OR WHEN DRIVING). HOOKED UP TO CODE READER AND GOT P026B7; FOUND ONLINE THAT THE THE ENGINE COOLANT BYPASS VALVE IS DEFECTIVE, BUT NOT RECALLED (TSB 13-02-15). DEALER CONFIRMS CODE AND THAT ENGINE COOLANT BYPASS VALVE IS DEFECTIVE AND SHOULD BE REPLACED BUT REFERENCED TSB 16-0052. THE DEALER CLAIMS IT ISN'T COVERED UNDER ANY FORM OF WARRANTY/RECALL

Engine
Filed Nov 21, 201851,265 milesMI

WHILE DRIVING LOW COOLANT LIGHT CAME ON FOLLOWED BY ENGINE OVER HEATING WARNING, TO SHUT DOWN WHEN SAFE TO DO SO. THIS HAPPEN TWICE. EACH TIME COMPLETE LOSS OF POWER. I WAS INFORMED BY FORD MECHANIC LOSS OF POWER IS FORDS WAY OF NOT DAMAGING ENGINE. HIGHWAY DRIVING IS A SURELY A LIFE & DEATH SITUATION. FIRST TIME ISSUE ON CITY STREET SEPTEMBER 14 2015. REPAIR REPLACE WATER PUMP. SECOND TIME ON HIGHWAY NOVEMBER 19, 2018. SECOND REPAIR PENDING. BIG CONCERN IS TOTAL LOSS OF POWER TO SAVE AN ENGINE WITH LITTLE CONCERN FOR PEOPLE. SOMETHING SERIOUSLY WRONG WITH THIS THINKING. ANOTHER ON GOING ISSUE IS VEHICLE HESITATE WHEN ACCELERATING FROM STOP POSITION OR WHILE MOVING. ALWAYS HAVE TO BE SURE THERE IS PLENTY OF SPACE, NEVER KNOW WHEN IT WILL HAPPEN.

Engine
Filed Nov 20, 201850,000 milesAR

COOLANT LOW LIGHT AND ENGINE WILL SHUT DOWN. HAVE TO ADD COOLANT ABOUT EVERY 6 WEEKS OR THIS WILL HAPPEN. I'M A FEMALE COLLEGE STUDENT AND THIS SHOULDN'T BE HAPPENING!! HAS BEEN DOING THIS FOR ABOUT 18 MONTHS. HAVE TAKEN TWICE TO FORD TO HAVE FIXED AND THEY REPLACED A SENSOR ONCE I KNOW DON'T THINK THEY DID ANYTHING THE FIRST TIME I TOOK IT. SINCE IT ONLY DOES THIS ABOUT EVERY 6 WEEKS I GUESS THEY AREN'T GOING TO DO ANYTHING ABOUT IT. THANKS (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Nov 19, 201890,000 milesMS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WHILE DRIVING VARIOUS SPEEDS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

Electrical System
Filed Nov 19, 201856,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE COOLANT AND TEMPERATURE WARNING INDICATORS KEPT INTERMITTENTLY FLASHING. THE CONTACT REFILLED THE COOLANT FLUID AND THE WARNING INDICATORS WENT OFF. AS THE FAILURE PROGRESSED, THE VEHICLE HESITATED, THERE WAS A LOSS OF POWER, AN ABNORMAL NOISE WAS HEARD, AND THE TEMPERATURE HIGH WARNING INDICATOR ILLUMINATED. THE CONTACT MADE AN APPOINTMENT WITH MAXWELL FORD (512-916-2661, 5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) ON NOVEMBER 19, 2018 TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TT CONSUMER STATED THERE WERE SIGNS OF ENGINE OVERHEATING. THE ENGINE COOLANT HAS BEEN ISSUE SINCE PURCHASING THE VEHICLE.*JB

Engine
Filed Nov 17, 2018NY

I BOUGHT MY FORD ESCAPE 2013 IN MARCH 2016 AS USED CAR. FROM THE BEGINNING I HAVE PROBLEMS WITH ENGINE COOLANT. COOLANT JUST DISAPPEARS. I WENT TO THE MECHANIC AND HE SAID THAT HEATER HOSES HAVE TO BE REPLACED. I DID IT. BUT STILL I HAVE TO ADD COOLANT BECAUSE IT EVAPORATES SOMEHOW. NOBODY KNOWS HOW TO FIX IT AND WHAT IS WRONG, BECAUSE IT LOOKS THAT COOLING SYSTEM IS OK, BUT IS NOT. I'M AFRAID TO TRAVEL LONG DISTANCES BECAUSE OF THIS PROBLEM.

Engine
Filed Nov 17, 201863,000 milesIN

I CAME TO A STOP AT SIGN. THE ENGINE STALLED. I PUT IT IN PARK AND RESTARTED THE ENGINE. IT TOOK AN EXTRA AMOUNT OF TIME TO START BUT DID RESTART. I THEN PROCEEDED TO TURN ONTO A BUSY ROAD. UPON ACCELERATION THE VEHICLE HESITATED AND WOULD NOT ACCELERATE OR RESPOND TO THROTTLE INPUT. I WAS ABLE TO PULL TO THE SIDE OF ROAD AND NARROWLY AVOID AN ACCIDENT. THE CHECK ENGINE LIGHT DID NOT ILLUMINATE NOR ARE THERE ANY OBD CODES. DOING A LITTLE RESEARCH, I HAVE NOTICED THAT THERE ARE OTHER YEAR MAKE AND MODELS THAT ARE HAVING THE SAME ISSUE. I URGE YOU TO RECTIFY THIS SITUATION WITH FORD. THIS IS NOT ONLY A DANGER TO ME AND MY FAMILY BUT ALSO TO OTHER DRIVERS ON THE ROAD.

Steering
Filed Nov 16, 201860,000 milesNC

STARTED UP CAR ,GETTING READY TO LEAVE WORK, STEERING WHEEL WOULD NOT TURN AT ALL, NOTICED WARNING MESSAGE OF STEERING G FAULT SERVICE REQUIRED. CUT OFF ENGINE WAITED FOR A FEW MINUTES AND RESTARTED CAT, EVERYTHING WORKED FINE. DRIVE 15 MILES HOME. HAD NO ISSUES FOR ONE WEEK, THEN STARTED CAR AND HAD SAME ISSUE. CUT CAR OFF AND RESTARTED EVERYTHING FINE, REALLY MAKES YOU NERVOUS DRIVING UNDER THESE SITUATIONS WHEN YOU ARE A SENIOR CITIZEN TRANSPORTING YOUR HUSBAND TO DR APPTS. AND SUCH. HE CANNOT DRIVE OR ASSIST ME IN ANY WAY IF CAR BREAKS DOWN AS HE IS IN A WHEELCHAIR. GOING TO HAVE CHECKED BUT NO WAY I CAN AFFORD THE COST OF REPAIR. APP. MILEAGE IS 60000.

Engine
Filed Nov 15, 201830,000 milesIL

SINCE PURCHASING THIS FORD ESCAPE SEL 1.6L, I'VE HAD REPEATED ISSUES WITH COOLANT LOSS. EVERY TIME I'VE FLAGGED IT TO THE DEALER, THEY BRUSH ME OFF AND HAVE FILLED UP THE COOLANT, SAYING THEY CAN'T SOURCE THE ISSUE. I'VE BEEN CONCERNED THAT I'VE HAD A CRACKED CYLINDER HEAD EVER SINCE THE 13S12 RECALL IN 2014. IN RECENT YEARS, THE COOLANT LOSS ISSUE HAD ACCELERATED DRAMATICALLY. IT IS UNPREDICTABLE. AND WHEN IT HAPPENS, THE COOLANT WILL SUDDENLY GO FROM AN OK LEVEL TO SUBSTANTIALLY BELOW MINIMUM. FURTHERMORE, THE ENGINE HAS A PERSISTENT BURNING SMELL OVER THE PAST COUPLE OF YEARS. I'VE HAD TO DRIVE AROUND WITH A JUG OF COOLANT AND A PLASTIC SOLO CUP TO REFILL THE COOLANT TANK WHENEVER THE LOW COOLANT LIGHT LIGHTS UP. OVER THE PAST 2 YEARS, I'VE HAD TO REFILL THE COOLANT AT LEAST A DOZEN TIMES. OVERALL, I AM CONCERNED THIS WAS A FUNDAMENTAL FLAW FROM THE VERY BEGINNING, AND INSTEAD OF DOING THE PROPER THING AND REBUILDING/REPLACING ENGINES BACK IN 2014 WHEN THE 13S12 RECALL OCCURRED, FORD PUT A BAND-AID OVER IT AND NOW THE ISSUES ARE RE-ARISING JUST WHEN SO ALL THE VEHICLES HAVE HAD THEIR WARRANTIES LAPSE. I DO HOPE THE NHTSA FORCES FORD TO DO THE RIGHT THING HERE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Escape → · Every Escape year → · How the figures are calculated →