Page 22 of 56 · complaints 1,051–1,100 of 2,753

2013 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Sep 9, 2020MA

MY 2013 FORD ESCAPE OCCASIONALLY GOES INTO "LIMP MODE" AKA "FAIL-SAFE MODE" WHEN I AM DRIVING. THIS IS VERY DANGEROUS AS THE FIRST TIME THIS HAPPENED WE WERE ON THE HIGHWAY AND MY CAR WOULDN'T ACCELERATE- WE NEARLY CRASHED AS WE TRIED TO GET OVER TO THE SHOULDER. THIS HAS HAPPENED A NUMBER OF TIMES SINCE THEN AND WE ARE FEARFUL OF DRIVING ON THE HIGHWAY. TO BE MORE SPECIFIC, WHEN I TRY TO PUSH ON THE GAS PEDAL MY CAR DOESN'T RESPOND AND IT WILL ONLY ACCELERATE UP TO 10-15MPH.

Engine
Filed Sep 6, 2020GA

I'VE BEEN DEALING WITH A COOLANT LEAK AND ALL OF THE MECHANICS I'VE TAKEN THE CAR TO CAN NOT FIND THE LEAK. I'VE HAD HOSES REPLACED AND WASTED SO MUCH MONEY JUST TO KEEP HAVING THE SAME PROMISE.

Engine
Filed Sep 5, 202094,000 milesNC

VEHICLE CHECK ENGINE LIGHT CAME ON WHILE DRIVING IN TOWN WITH NO OTHER ISSUES OR NOTICEABLE CHANGE IN VEHICLE PERFORMANCE/OPERATION. HAD CODE READ AT AUTO PARTS STORE AND DISCOVERED THAT IT WAS P0303; CYLINDER #3 MISFIRE DETECTED. HAD DEALERSHIP DIAGNOSE, AND DISCOVERED A CRACK IN THE ENGINE BLOCK ALLOWING COOLANT TO LEAK IN TO #3 CYLINDER. THIS WAS 3 MONTHS AFTER DEALERSHIP TROUBLESHOT A COOLANT ISSUE AND CHARGED TO REPLACE THE COOLANT PUMP DUE TO IT LEAKING.

Engine
Filed Sep 5, 202092,200 milesNC

IN MAY 2020, ENGINE BEGAN OVERHEATING WHEN ANY POWER WAS APPLIED AND ISSUE WOULD RESOLVE WHEN STOPPED. OVERHEATING WOULD CAUSE ENGINE PROTECTION SYSTEM TO SHUTDOWN ENGINE PREVENTING ANY SORT OF DRIVING. COOLANT LOW LEVEL ALARM WOULD ACTUATE DESPITE COOLANT RESERVOIR BEING IN NORMAL RANGE AND COOLANT PRESSURE SHOWING NORMAL ON GAUGE. AFTER INVESTIGATION, ISSUE WAS FOUND TO BE A LEAK IN THE WATER PUMP.

Engine
Filed Sep 3, 2020125,000 milesPA

MY 2013 FORD ESCAPE HAS AN ANTIFREEZE LEAK SOMEWHERE. THE MECHANIC AT INDEPENDENCE FORD CANNOT FIND THE LEAK. THE ANTIFREEZE WARNING LIGHT COMES ON. WE HAVE BEEN REPLACING COILS RANDOMLY 1 THROUGH 4. NOW THE CHECK ENGINE LIGHT IS ON AGAIN. THE ONLY CODE THAT COMES UP ARE THE CODES FOR THE COILS. HOW CAN THEY COILS BE BAD WHEN WE JUST REPLACED THEM AGAIN.

Electrical System
Filed Sep 3, 2020120,000 milesIL

THE VEHICLE TURNS OFF WITH NO WARNING WHILE I AM DRIVING. I WILL BE DOING 45 MILES PER HOUR AND THE CAR WILL TURN OFF. TURNING INTO TRAFFIC IT WILL STALL TOO.

Power Train
Filed Sep 1, 2020120,000 milesMD

MY VEHICLE WILL NOT GO IN REVERSE. I SPOKE TO FORD AND THE SAID THIS HAS A RECALL CALLED THE TRANSMISSION CABLE BRUSH. THEY INFORMED ME THAT THE RECALL WAS VIN NUMBER ASSIGNED. I'M HAVING THE VERY PROBLEM ASSOCIATE WITH THE RECALL BUT THEY WANT FIX IT.

Electrical System
Filed Sep 1, 202016,000 milesNY

VEHICLE WILL STALL WHILE DRIVING, BUCKS, JERKS AND SHAKES WHILE ACCELERATING. RPMS RANDOMLY ACCELERATING, NOT PRODUCING ENOUGH POWER TO ALLOW VEHICLE TO GET UP HILL. ENGINE OVERHEATING, ENGINE SERVICE SOON LIGHT FREQUENTLY COMING ON, ESPECIALLY AFTER SITTING OUT IN HOT/COLD WEATHER FOR A WHILE. MY RADIO HAS COMPLETELY JUST STOPPED WORKING, NO SOUND WHATSOEVER. I HAD HIT A DEER BACK IN MARCH OF 2020, TOOK IT TO MY DEALER FOR REPAIR. WHEN I PICKED UP MY VEHICLE I ASKED IF IT WAS STILL 'SHIFTING HARD.' I ASSUMED SINCE MY COMPUTER TO MY CAR WAS JUST DANGLING AFTER THE ACCIDENT I THOUGHT THERE WAS SOMETHING WRONG THERE. BUT APPARENTLY THERE HAS BEEN OTHER COMPLAINTS AS FAR BACK AS 2018. NOW, HERE I AM MONTHS LATER AND AM TERRIFIED TO DRIVE MY CAR. WILL NOT HAVE MY DAUGHTER IN IT, WHICH MAKES IT HARD BEING A SINGLE MOM. TOOK IT TO MULTIPLE DEALERS EXPLAINING THE SITUATION. EVERYONE MADE ME SEEM CRAZY, IT MAGICALLY DIDN'T DO IT FOR THEM. NOW I SEE I AM NOT THE ONLY ONE!

Engine
Filed Aug 31, 202072,000 milesVA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. UPON OPENING THE HOOD, THE CONTACT NOTICED THAT THE COOLANT RESERVOIR WAS EMPTY. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE COOLANT LEVEL WAS LOW AND WAS TOPPED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THERE WAS NO INDICATION OF A LEAK. THE CONTACT CALLED KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA 22044 HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Unknown or Other
Filed Aug 31, 202085,000 milesGA

WHEN I WENT TO HAVE A TIRE REPLACED MY LUG NUTS WERE SWOLLEN. ALL LUG NUTS HAD TO BE REPLACED.

Electrical System
Filed Aug 27, 202083,000 milesWA

FORD ESCAPE 2013 WAS IDOLING AT BANK DRIVE THREW WAS IN PARK PUT IN DRIVE ROUGHLY LESS THEN 10MINS IDOLING PUSH THE GAS AND FORD ESCAPE GALLOP 3-4 TIMES DIES PUT IN PARK TURN KEY START UP THROW IN DRIVE PUSH GAS CAR FEELS SLUGGISH STILL IN BANK PARKING LOT HEADING TO MAIN BUSY HEAVY FLOW OF CARS FORD ESCAPE AGAIN GALLOP DIES DO THE SAME RESTART BACK UP NOT AN ISSUE CAR HAS NO MOMENTUM TROUBLE SHIFTING GEARS GOT TO A NEAR BY FAMILY HOUSE TO LET THE CAR REST SINCE IT GAVE ME NO INDICATION PRIOR TO THE MALFUNCTIONING 3ND TIME FORD ESCAPE WAS IDOLING AT A FAST FOOD DRIVE THREW THERE WAS MORE THEN 6 CARS AHEAD OF ME HOT SUMMER AFTERNOON LUNCH TIME IDOLING RADIO OFF NO A/C RUNNING IN LINE LONGER THEN. A TYPICAL FOOD LINE WAIT PERIOD THE SYMPTOMS HAPPENED WHEN I REACHED THE ORDER MICROPHONE DIES THEN I RESTARTED GET TO WINDOW DIES 2 TIMES BEFORE I CAN SAFELY PULL AWAY

Engine
Filed Aug 27, 2020116,000 milesFL

THE COOLANT LEAK RECALL DOES NOT INCLUDE MY BUILD DATE BUT I AM HAVING THE SAME ISSUE AS WHAT THE RECALL FOR THE LOOSE FREEZE PLUG HAS.

Steering
Filed Aug 26, 2020109,000 milesMI

2013 FORD ESCAPE 1.6 AWD. THE CAR PRESENTED A "WHIRING" TYPE OF SOUND FOR A FEW DAYS WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT AND THE STEERING FAULT MESSAGE APPEARED ON THE DASH. I PARKED THE CAR AND LEFT IT ALONE FOR A FEW DAYS UNTIL I NEEDED TO MOVE IT. UPON ATTEMPTING TO MOVE THE VEHICLE THE STEERING GEAR WAS COMPLETELY LOCKED UP. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND WAS JUST NOTIFIED THE STEERING GEAR WAS COMPLETELY LOCKED AND REPLACING IT WOULD BE JUST UNDER $2300. THIS IS MY 18 YEAR OLD DAUGHTERS VEHICLE AND I COULD NOT IMAGINE WHAT WOULD HAVE HAPPENED IF SHE WAS DRIVING WHEN THIS OCCURRED. LUCKILY IT FAILED COMPLETELY WHILE IT WAS IN MY DRIVEWAY BUT AS A DAILY DRIVER VEHICLE FOR MY DAUGHTER THIS COULD HAVE BEEN A DEADLY PROBLEM.

Engine and Engine Cooling
Filed Aug 24, 202085,000 milesNY

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS LEAKING COOLANT. THE COOLANT WARNING LIGHT INDICATED COOLANT LEVEL WAS LOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO LOCATE THE AREA OF THE LEAK. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. *BF THE CONSUMER STATED THAT COOLANT NEEDS TO BE FILLED EVERY 3 WEEKS DUE TO LEAK.*AS

Engine
Filed Aug 21, 202081,000 milesPA

IT WILL CHUG THEN STALL WHEN STOPPED. I HAVE TO START IT, REV THE ENGINE DROP IT INTO NEUTRAL, REV IT AGAIN AND DROP INTO DRIVE TO GET MOVING AGAIN. SOMETIMES IT STALLS NUMEROUS TIMES BEFORE BEING ABLE TO MOVE.

Engine and Engine Cooling
Filed Aug 20, 2020122,000 milesMI

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 40-45 MPH, THE VEHICLE STALLED WITH THE COOLANT AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COOLANT STAND PIPE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE FAILURE MILEAGE WAS 122,000.*DT*DT

Engine
Filed Aug 20, 202077,666 milesNH

CAR HAS BEEN LOSING COOLANT(NO VISIBLE LEAKS), SMELLS OF GAS, HAS A HARD START AND POOR IDLE/SHAKES. ERROR CODE P0304 SHOWING 4TH CYLINDER MISFIRE. HAD IGNITION COILS AND SPARK PLUGS REPLACED. STILL THROWING CODE, STILL LOSING COOLANT. KEPT HAVING TO TOP OFF COOLANT. NO LOW COOLANT INDICATOR LIGHT. BROUGHT TO FORD, COOLANT LEAKING INTO CYLINDER AND NOW NEEDS NEW ENGINE. FORD WILL NOT COVER, DEALER WILL NOT COVER EVEN THOUGH THE PROBLEM MATCHES TO THE LETTER OF A RECALL FOR THE FREEZE PLUG. 'YOUR VIN ISN'T GETTING FLAGGED' BUT THE PROBLEM IS EXACTLY MATCHING THE HUNDREDS OF THOUSAND OF VEHICLES FROM 2013 WITH 1.6L ENGINES. CAR HAS DIFFICULTY SHIFTING SOMETIMES BUT IS STILL DRIVABLE AND MUST BE AS NO HELP FROM FORD OR THE DEALER I BOUGHT THE VEHICLE FROM IS IN SIGHT. TRYING TO GET THIS FIXED FOR A MONTH.

Engine
Filed Aug 18, 202092,000 milesMO

VEHICLE DROVE ABOUT 8 HOURS STRAIGHT, THEN SHOWED A MESSAGE STATING 'ENGINE FAULT: SERVICE NOW' WITHOUT ANY CODES OR OTHER LIGHTS SUCH AS THE CHECK ENGINE LIGHT. THE VEHICLE HAS NOT SHOWN ANY OTHER ISSUE, AND THE MESSAGE WILL DISAPPEAR AND REAPPEAR EVERY TIME YOU TURN OFF/START THE VEHICLE. ALSO, VEHICLE LEAKS COOLANT HORRIBLY. I'VE HAD THIS FIXED TWICE AND THE PLUG WILL DISLODGE ITSELF AND LEAK MORE COOLANT. I'VE PROBABLY PUT OVER 30 GALLONS OF COOLANT IN TOTAL IN THE PAST 3 YEARS.

Engine
Filed Aug 18, 2020139,000 milesTX

WITHOUT WARNING, MY VEHICLE HAS STALLED WHILE DRIVING. ERROR MESSAGE COMES UP SAYING ENGINE FAULT SERVICE NOW. I'VE TAKEN IT IN MULTIPLE TIMES AND THEY HAVE A THROTTLE STUCK OPEN CODE THAT SHOWS AND THEY CLEAR IT EACH TIME. NOT 3 MIN AFTER LEAVING THE SHOP, IT DIES AGAIN. VERY DANGEROUS AS I HAVE BEEN ON MAJOR ROADS WHEN THIS HAS HAPPENED. EVERYTHING STAYS RUNNING BUT I HAVE ZERO GAS PEDAL POWER. I COAST INTO A SAFE PLACE AND TURN IT OFF AND START IT BACKUP FOR IT TO HAPPEN ALL OVER AGAIN. SHOP HAS RUN DIAGNOSTICS ON IT SEVERAL TIMES WITH THE SAME CODE COMING UP. IF I'M CROSSING AN INTERSECTION AND ANOTHER CAR IS COMING AT ME, I'D BE HIT WITHOUT A DOUBT. IT'S INSTANTANEOUS, NO WARNING AND VERY RANDOM. THERE IS NOTHING IN PARTICULAR HAPPENING THAT I CAN ATTRIBUTE IT TO.

Service Brakes
Filed Aug 16, 2020180,000 milesVA

WHILE DRIVING CAR, ABS/TRACTION CONTROL WARNING LIGHTS AND ERROR MESSAGE APPEARED, CITY DRIVING, BUT NOT AFFECTING DRIVABILITY. AFTER 20 MILES CAR WAS PARKED, AND WHEN RESTARTED DAYS LATER SAME WARNINGS APPEAR BUT WITH ADDITIONAL LOSS OF POWER STEERING, MAKING CAR UNDRIVABLE. WILL BE TOWING IT TO LOCAL FORD DEALERSHIP.

Engine
Filed Aug 15, 2020110,000 milesWI

THE COOLANT IS LEAKING. IT REQUIRES ME TO FILL IT UP MULTIPLE TIMES WEEKLY. I HAVE ALREADY BEEN TO AN AUTOMOTIVE SHOP TO GET THIS 'FIXED' AND IT HAS CONTINUED TO PERSIST. I CAN'T SEE WHERE IT IS LEAKING. IT DOES NOT END UP ON THE GROUND WHERE I PARK IT. MY COOLANT LEVEL LOW ALERT POPS UP WHEN I AM BOTH ACTIVELY DRIVING AND WHEN I TURN THE CAR ON AT TIMES. THE MAJORITY OF THE TIME IT HAPPENS WHILE ACTIVELY DRIVING ON THE HIGHWAY OR IN THE CITY. THE ACCELERATOR SEEMS OFF. IT HESITATES WHEN TRYING TO ACCELERATE. I HAVE ALSO BROUGHT THIS IN TO AN AUTOMOTIVE SHOP AND THEY THOUGHT IT WAS THE BATTERY. THEY REPLACED MY LESS THAN 1 YEAR OLD BATTERY WITH A BRAND NEW ONE. THE PROBLEM HAS PERSISTED EVEN AFTER BATTERY REPLACEMENT. THIS HAPPENS WHEN THE VEHICLE IS ACCELERATING AND CAN HAPPEN ON ANY ROAD TYPE.

Structure › Body
Filed Aug 14, 2020FL

FORD LATCH RECAL SELF INSPECTION SITE , IS UNAVAILABLE TO CHECK IF LATCHES HAVE BEEN DONE .

Fuel/Propulsion System
Filed Aug 14, 202042,304 milesMA

STRONG SMELL OF GAS OUTSIDE AND INSIDE CAR...BROUGHT TO LOCAL REPAIR FACILITY THE FUEL PIPE HAD TO BE REPLACED AT A COST OF $170.00 I THERE WAS A PREVIOUS RECALL FOR 2013 FORD ESCAPE BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL THIS WARRANTS FURTHER INVESTIGATION

Engine
Filed Aug 14, 202015 milesCA

COOLANT LEAKING INTERNALLY, BLOWN HEAD GASKET, OVERHEATING AND HESITATION, SMELL OF GAS. IT APPEARS THAT THIS CAR ALREADY HAD RECALLS FOR ALL THESE SIMILAR ISSUES BUT NOT SURE IF IT WAS FIXED OR DONE CORRECTLY BECAUSE HERE I'M WITH A CAR THAT I HAVE OWNED 2 MONTHS AND HAS ALL THESE PROBLEMS, PROBABLY ALREADY PRIOR TO THE PURCHASE. CYLINDER 3 MISFIRE CODE, CYLINDER HEAD OVERHEATING CODE ETC.

Unknown or Other
Filed Aug 12, 202063,000 milesTX

I PURCHASED THE CAR FROM CLASSIC FORD IN GALVESTON TX. IN 2018. I RECEIVED A RECALL IN THE MAIL TWO DAYS AGO. THE RECALL SAID THAT THE DOOR HANDLES MIGHT COME OFF WITHOUT WARNING. SINCE THE TIME I HAVE HAD THE THE CAR A LIGHT CAME ON AND I CAN NOT GET IT INSPECTED. MY MECHANIC TOLD ME THAT THE COOLING SYSTEM WAS LEAKING. THE CAR CHUGGED OUT AND STOPPED RUNNING,THIS HAPPENED INSIDE CITY LIMITS

Engine
Filed Aug 11, 2020108,000 milesOH

OUR VEHICLE OFTEN EXPERIENCES A ROUGH IDLE OR SHUDDER AT LOW SPEEDS, SOMETIMES RESULTING IN A COMPLETE STALL WHILE IN TRAFFIC. THE CAUSE CAN BE TRACED VIA AN OBD CODE READER TO THE MAP SENSOR - WHICH HAS BEEN CLEANED AND REPLACED MULTIPLE TIMES. THIS IS EVIDENCE THAT THE RECALL ISSUED BY FORD (14S17-S1) FOR FAULTY MAP/ENGINE HARNESS WIRING AND SUBSEQUENT REPAIR (NOT PERFORMED BY AN AUTHORIZED FORD DEALER - PRIOR TO OUR OWNERSHIP) WERE NOT PERFORMED SUCCESSFULLY AND SHOULD BE COMPLETED AGAIN BY AN AUTHORIZED REPAIR FACILITY (A FORD DEALER). THIS ISSUE CAUSES MANY SAFETY CONCERNS, AS THE VEHICLE CAN SHUT OFF WHILE IN GEAR AND MOVING. FORD REFUSES TO ACCEPT RESPONSIBILITY DUE TO THE FACT THAT THE RECALL HAS "ALREADY BEEN PERFORMED" AND WAS A ONE-TIME ONLY SOLUTION. THIS IS COMPLETELY UNACCEPTABLE AND HAS RESULTED IN A FEAR OF DRIVING THE VEHICLE IN CERTAIN SITUATIONS, DUE TO THE PROPOSED DANGERS.

Steering
Filed Aug 8, 202075,000 milesCA

POWER STEERING ASIST FAULT: (1) THE POWER STEERING STOPS WORKING WHILE DRIVING AT DIFFERENT SPEEDS. (2) NO POWER STEERING WHEN I FIRST START MY CAR. IF I TURN IT OFF AND RESTART IT SOMETIMES WORKS AGAIN. I HAVE READ THAT THIS IS COSTING THE CONSUMER $2000.00 TO REPAIR THROUGH AN AUTHORIZED FORD SERVICE REPAIR SHOP. I BELIEVE THIS IS A SERIOUS SAFETY CONCERN TO MYSELF, PASSENGERS AND OTHER DRIVERS I AM ON THE ROAD WITH. PLEASE HELP AND THANK YOU IN ADVANCE FOR YOUR ATTENTION TO YHIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Aug 7, 2020MI

I HAVE HAD MANY ISSUES WITH MY 2013 FORD ESCAPE AND IT SEEMS EVERYTHING THAT KEEPS HAPPENING IS A RECALL BUT FOR SOME REASON NEVER APPLIES TO MY VEHICLE. MY FORD STALLED FOR THE FIRST TIME A FEW MONTHS AGO. I WAS AT AN EVENT THAT I MADE IT TO WITH NO ISSUES. IT SAT IN THE PARKING LOT FOR ABOUT 45 MINUTES. WHEN I TRIED TO LEAVE, IT WOULDN'T TURN ON. I SAT IN THE VEHICLE FOR ABOUT 10 MINUTES UNTIL IT FINALLY STARTED AND WAS ABLE TO DRIVE AWAY. EVER SINCE THIS, IT HAS BEEN STALLING EVERY ONCE IN A WHILE. SOMETIMES IT WILL START AND I CAN DRIVE A FEW YARDS AWAY BEFORE IT STALLS AND I AM FORCED TO TURN THE KEY OFF AND TRY AGAIN. IT WOULD DO THIS A FEW TIMES THEN I WOULD BE ABLE TO DRIVE AGAIN. ANOTHER ISSUE I'VE HAD IS SOMETIMES WHILE I AM DRIVING, EVERYTHING WILL SHUT OFF BUT THE VEHICLE WILL KEEP DRIVING. EVERYTHING MEANING: AIR CONDITIONING, ALL LIGHTS, RADIO, TOUCH SCREEN.. ANYTHING THAT IS ON WHILE I'M DRIVING WILL SHUT OFF FOR AROUND FIVE MINUTES OR SO. I KEEP GOING WITHOUT TOUCHING ANY OF THESE THINGS, THEN THEY WILL ALL TURN BACK ON, ON THEIR OWN. THIS HAPPENS VERY RARELY. I HAVE TAKEN MY FORD IN TO GET THESE ISSUES LOOKED AT. THEY TOLD ME THESE WERE RECALLS, PRINTED THE RECALL PAPERWORK OUT, AND TOLD ME TO GO TO A DEALERSHIP TO GET IT FIXED. WHEN I TOOK IT IN, I WAS TOLD THESE ISSUES WERE INDEED RECALLS FOR 2013 FORD ESCAPES BUT "DID NOT APPLY TO MY VEHICLE" AND WAS SENT AWAY. NOW, MY FORD RANDOMLY STARTED LEAKING GAS LAST WEEK AFTER ONLY JUST TURNING IT ON WHILE SITTING

Electrical System
Filed Aug 7, 202068,810 milesOH

UNSAFE ALMOST HIT BY HUGE TRUCK ON HEAVILY TRAFFICKED AREA. VEHICLE WAS DRIVING NORMAL AND SUDDENLY THE CAR LUNGED, SPUTTERED, STALLED DROVE 5-8 MPH THE SCREEN DISPLAYED ENGINE FAULT SERVICE NOW. I SAW TWICE THIS HAS BEEN A RECALL. MY YOUNG CHILD AND I WERE IN THE CAR GOING 45MPH BEFORE THE OCCURRENCE SCARING US BOTH. AFTER SHUTTING OFF VEHICLE CALLED AND WAS TOLD TO RESTART CAR TO CHECK CODE NO SCREEN ERROR DISPLAYED AND CAR HAD NO ISSUE FOR MECHANIC LOOKING AT IT. STILL VERY CONCERNED AS I TRAVEL EVERYDAY WITH MY CHILD AND GO OUT OF TOWN TO CANCER CLINIC TO TAKE PATIENTS TO APPOINTMENTS I CAN NOT HAVE THAT ISSUE TAKING THEM.

Engine
Filed Aug 6, 202068,000 milesTN

CONSTANT COOLANT LEAK CAUSED VEHICLE TO OVERHEAT AND ENGINE BLEW. I WAS DRIVING DOWN THE INTERSTATE, NO WARNING LIGHTS WERE ON, THEN SUDDENLY CAR LOST ALL POWER. WHEN I PULLED OVER THE ENGINE WAS SMOKING. I HAD ONLY DRIVEN ABOUT 4 MILES. CAR WOULD NOT RESTART AFTERWARDS.

Steering
Filed Aug 6, 202064,000 milesIL

WHILE I WAS LEAVING WORK, IN MY PARKING LOT, I GOT AN ALERT TONE AND ON THE DISPLAY IT SAID "STEERING ASSIST FAULT", I HAD NEVER GOT THAT BEFORE, MY CAR HAS ABOUT 64K MILES, I PROCEEDED TO DRIVE BACKWARDS AND TURNING MY WHEEL AND THE STEERING WAS VERY HEAVY AND WOULD BARELY MOVE, I DROVE THE CAR FORWARD BACK INTO THE PARKING SPOT, TURNED OFF THE ENGINE WAITED A MINUTE AND THE PROBLEM. I WENT ONLINE AND I FOUND OTHER PEOPLE HAVING THE SAME PROBLEM, BUT THEIR PROBLEM HAPPENED ON THE ROAD IN TRAFFIC, I HAVEN'T BEEN TO THE DEALER YET, BUT I'M SURE I WILL. A RECALL NEEDS TO CREATED ASAP BEFORE SOMEONE GETS HURT.

Unknown or OtherCrash1 injured
Filed Aug 4, 2020AL

VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ENGINE WAS OFF. PARKING BRAKE WAS ENGAGED. I OPENED THE PASSENGER DOOR TO GET MY BAG OUT AND REACHED OVER TO REMOVE MY KEYS FROM THE IGNITION. MY ARM BUMPED THE GEAR SHIFT AND THE CAR BEGAN TO ROLL BACKWARDS. I TRIED TO MOVE IT BACK IN PARK BECAUSE MY 18 MONTH OLD DAUGHTER WAS IN THE BACK SEAT (IN HER CAR SEAT) BUT I COULDN'T MOVE THE SHIFTER AND THE TIRE RAN OVER THE RIGHT SIDE OF MY BODY. THE CAR RAN INTO A TREE AND BENT THE PASSENGER DOOR OPEN TO THE FRONT FENDER. WE MOVED THE CAR BACK TO THE DRIVEWAY AND RECREATED THE EVENT. THE SHIFTER MOVES EASILY OUT OF PARK WITHOUT NEEDING TO ENGAGE THE BUTTON; EVEN WITH THE EMERGENCY BRAKE ENGAGED.

EngineFire
Filed Aug 4, 2020101,780 milesCA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT HIS DAUGHTER WAS DRIVING AT 55 MPH AND THE SERPENTINE BELT FRACTURED. THE BELT RIPPED APART THE HEAT SHIELD AND IGNITED THE SOUNDPROOF FOAM. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (J.C. LEWIS FORD HINESVILLE 309 W OGLETHORPE HIGHWAY HINESVILLE, GA 31313 912-876-3673) AND THEY INFORMED THE DAUGHTER THAT IT WAS THE SERPENTINE BELT AND THE BELT TENSIONER THAT NEEDED TO BE REPLACED. THE CONTACT TOLD THE DEALER TO HOLD OFF INITIALLY ON REPAIRS UNTIL SHE CONSULTED WITH HER FATHER. THE DEALER CALLED HER BACK AND PERFORMED THE REPAIRS ANYWAY AND QUOTED A REPAIR COST OF $300. THE CONTACT PICKED UP THE VEHICLE AND DROVE IT THE NEXT DAY AND THE HEAT SHIELD WAS DAMAGED AND STARTED TO SMOKE AND POSSIBLY CATCH FIRE. THE DEALER WAS CONTACTED BACK AFTERWARDS AND THEY HAVEN'T CALLED BACK. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 101,780.

Steering
Filed Jul 31, 2020159,000 milesGA

TURNED MY CAR ON, PUT IT IN DRIVE AND WENT TO TURN MY WHEEL AND HAD NO STEERING. I CHECKED UNDER MY VEHICLE AND THERE WAS NOTHING. I HAVE NEVER HAD THIS PROBLEM BEFORE. MY HUSBAND RAN A SYSTEMS CHECK AND THE RESULTS SAID - STEERING ASSIST FAILURE- SERVICE REQUIRED. MY HUSBAND TURNED THE VEHICLE OFF AND BACK ON AND THE STEERING WORKED. RAN ANOTHER SYSTEMS CHECK AND NOTHING SHOWED UP. ANOTHER COMPLAINT ABOUT THE SAME EXACT PROBLEM HAS BEEN FILED THE COMPLAINT NUMBER: 11292425. UPON RESEARCH THERE HAS BEEN NUMEROUS AMOUNTS OF COMPLAINTS MADE TO FORD AND FORD'S DEALERSHIPS. THEY ARE AWARE OF THIS ISSUE BUT STILL REFUSES TO ADDRESS OR FIX THIS ISSUE.

Electrical System
Filed Jul 30, 2020130,000 milesNH

VEHICLE HESITATES AFTER BEING STARTED, WHEN I ATTEMPT TO DRIVE VEHICLE STALLS AND IS UNABLE TO MOVE. VEHICLE STALLED WHILE IN MOTION ON HIGHWAY TWICE, WAS ABLE TO GET TO BREAK DOWN LANE BEFORE ANY ACCIDENT COULD OCCUR. THIS ALSO HAPPENED WHEN DRIVING ON SECONDARY ROADS. I HAVE ALSO HAD THE THIS ISSUE HAPPEN IN MY DRIVEWAY, I STARTED VEHICLE AND PUT INTO DRIVE AND IT PUTTERED THEN STALLED THIS HAS HAPPENED AT LEAST 30 DIFFERENT TIMES IN THE PAST 2 MONTHS. I ALSO HAVE BEEN EXPERIENCING THE LOSS OF COOLANT BUT NOT FINDING A LEAK. THIS HAS BEEN HAPPENING FOR 6 MONTHS, I AM HAVING TO ADD COOLANT EVERY OTHER WEEK. WARNING LIGHTS FOR LOW COOLANT DO NOT DISPLAY NOR DOES THE CHECK ENGINE LIGHT.

Electrical System
Filed Jul 29, 2020180,000 milesPA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE BATTERY, ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE INSTRUMENT DISPLAYED SHOWED THAT THE FRONT WHEEL DRIVE WAS TEMPORARY DISABLE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CALLED LAKE VIEW FORD INC., (12381 CONNEAUT LAKE RD, CONNEAUT LAKE, PA 16316), AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Engine
Filed Jul 28, 2020107,000 milesOH

ANTIFREEZE DISAPPEARING. HAD RESERVOIR TANK, HOSES, CLAMPS, COOLANT PARTS LEADING TO AIR CONDITIONING, NO VISSABLE LEAKS OF COOLANT. ENGINE LIGHT COMES ON AND GOES OFF AT RANDOM AND HAS FOR PAST 4 + YEARS WITH NO RESOLUTION. RECENTLY HAD FORD DEALERSHIP RUN A 5 HOUR PRESSURE TEST WAS TOLD, 1) ENGINE LOSING PRESSURE, 2) #3 CYLINDER DEFECTIVE, 3) EITHER NEEDS HEAD GASKET OR POSSIBLE CRACKED BLOCK, UNSURE WITHOUT DISASSEMBLING ENGINE AT COST TO MYSELF OF AT MINIMUM $600. SAID SOME EROSION WAS SEEN, UNSURE CAUSE OF IT. WAS RECENTLY TOLD IN 2014 THE WATER PUMP WAS REPLACED PRIOR TO MY PURCHASE OF CAR IN 03/2014, AT FORD DEALERSHIP WHERE I PURCHASED VEHICLE. I HAD NO KNOWLEDGE OF THIS WATER PUMP REPAIR UNTIL 07/2020. HAD I KNOWN, I WOULD NOT HAVE PURCHASED BEING CAR "1" YEAR OLD NEEDING SUCH A VITAL REPAIR. DURING ONE OF THE PRESSURE TESTS IN 03/2020, A MINOR OIL LEAK WAS REPAIRED, VALVE COVER GASKET REPLACED. CONTACTED FORD MANUFACTURER ASKED FOR ASSISTANCE IN REPAIR OF DEFECT, CASE # 27007133 , WAS TOLD NO FUNDING AVAILABLE TO ASSIST ME WITH ISSUE. HAD AUTO SHIELD INSURANCE, DENIED COVERAGE DUE TO REQUIRING ENGINE TO BE DISASSEMBLED TO DETERMINE WHAT THE EXACT PROBLEM IS? WHERE IS IT COMING FROM? HOW DID IT OCCUR? ALL AT MY EXPENSE. I HAVE TAKEN EXCELLENT CARE OF MY VEHICLE, MAINTAINED AS REQUIRED TO CONTINUE RELIABILITY. I BELIEVE THIS VEHICLE'S ISSUE HAS EXISTED, MAYBE AN UNDERLYING ISSUE, SINCE IT WAS MANUFACTURED IN 02/2013 DUE TO REQUIRING A WATER PUMP DURING 1ST YEAR OF BEI

Engine
Filed Jul 28, 202040,000 milesTX

MY ENGINE LIGHT CAME ON AND THE GUAGE SAID HIGH TEMP GET TO SAFE PLAACE TO STOP. THE CAR WOULD NOT GO BACK OR FORWARD. THE SHOP PUT IN TRANSMISSION BUT IT HAPPENED AGAIN AND THEY PUT IN A GUAGE. NOW IT IS HAPPENING AGAIN. EACH TIME I HAVE HAD TO HAVE THE CAR TOWED AND REPAIRED. I THINK THIS IS A MATTER THAT NEEDS BE BE IINVESTIGATED. WHILE I WAS DRIVING ON THE HIGHWAY THE INDICATOR CAME ON AND WITHIN A FEW MINUTES THE VEHICLE REDUCED IN SPEED AND STARTED TO HESITATE. ONCE I GOT TO A PLACE TO STOP IT WOULD NOT MOVE. I HAVE SPENT OVER $3500 SO FAR AND IT IS HAPPENING AGAIN. I AM GOING TO HAVE TO HAVE IT TOWED IN AGAIN AND THEY IT MIGHT BE THE MOTOR. I ONLY HAVE A LITTLE OVER 41000 MILE ON THIS VEHICLE AND I CAN'T AFFORD ANY MORE COST LIKE THIS. PLEASE LET ME KNOW IF THERE ARE OTHER COMPLIANTS AND WHAT YOU ARE DOING ABOUT THIS ISSUE.

Electrical System
Filed Jul 27, 2020115,000 milesNC

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ASHEVILLE FORD LINCOLN (611 BREVARD RD, ASHEVILLE, NC 28806) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN ELECTRICAL FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Steering
Filed Jul 25, 202010,100 milesTX

MY WAS LEAVING THE HOUSE FOR WORK ON FRIDAY JULY 24, 2020. WHEN DRIVING DOWN THE BLOCK AT ABOUT 25MPH, SHE WAS MAKING A LEFT TURN AND HER STEERING BECAME VERY HARD AND THE STEERING ASSIST FAULT LIGHT CAME ON AND SHE COULDN'T STEER IT ANYMORE. SHE CALLED ME AND I WENT TO ASSIST HER BUT I COULDN'T STEER IT NEITHER, TOTALLY TOO DIFFICULT. I HAD THE VEHICLE TOWED TO LOCAL AUTO SERVICE CENTER AND THEY AN ESTIMATE TO REPAIR AFTER CONTACTING A FORD DEALERSHIP IN A NEARBY CITY AND THEY STATED THAT THE ENTIRE STEERING SYSTEM HAS TO BE REPLACED AT A TOTAL PRICE OF $2100.00, I HAVE CHECKED AROUND AND NOTICE THAT IS A MAJOR PROBLEM WITH THIS VEHICLE AND A LOT OF OWNERS HAS HAD THIS PROBLEM AND THIS IS VERY DANGEROUS, I AM GLAD THAT MY WIFE HAD NOT ALREADY GOTTEN ON TTHE INTERSTATE. I REALLY NEED SOMEONE TO ADDRESS THIS ISSUE.

Fuel/Propulsion System
Filed Jul 24, 2020FL

I HAVE TAKEN MY VEHICLE IN APPROXIMATELY 7 TIMES FOR THE SAME GAS ISSUE AND FORD CANNOT SEEM TO FIGURE OUT WHAT THE ISSUE IS. CURRENTLY, MY CAR IS GETTING 13 MPG. IT HAS BEEN LOSING GAS LIKE NO TOMORROW. I'M TIRED OF PAYING MONEY FOR EVERY NEW ISSUE THEY SEEM TO FIND WITH IT WHEN I BRING IT IN, BUT IT IS NEVER FIXED. THE ORIGINAL FORD SERVICE ADVISOR I HAD PRACTICALLY LAUGHED IN MY FACE WHEN I STATED THAT MY CAR WAS LOSING GAS AS FAST AS IT WAS. THE BEST PART ABOUT IT, THE SAME GUY CALLS ME BACK WHEN I TELL HIM TO JUST CHECK AND SAYS THERE'S AN ISSUE. WELL NOWHERE AND I MEAN NOWHERE IN MY SERVICE RECORDS IS THERE AN INDICATION THAT THEY REPLACED SOMETHING TO DO WITH THE GAS THAT CERTAIN TIME. LAST TIME I WENT IN FOR THE ISSUE THAT SAME MAN HAS BEEN FIRED. THIS HAS OCCURRED FOR THE PAST 3 YEARS AND I AM SO TIRED OF PAYING A RIDICULOUS AMOUNT OF MONEY FOR GAS WHEN I BARELY DRIVE ANYWHERE.

Power Train
Filed Jul 23, 2020119,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CABLE BUSHING DETACHED FROM THE TRANSMISSION SHIFTER CABLE WHILE PARKING THE VEHICLE. THE VEHICLE WAS UNABLE TO BE STARTED OR SHIFTED IN OR OUT OF GEAR. OROVILLE FORD, INC (1350 ORO DAM BLVD E, OROVILLE, CA 95965, 530-533-3313) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

Latches/Locks/Linkages
Filed Jul 17, 2020134,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED CHINO HILLS FORD LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710 AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE BRAKE LAMP BULB NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000. PARTS DISTRIBUTION DISCONNECT.*DT

Engine
Filed Jul 16, 2020120,000 milesMA

THE COOLANT LEAKED INTO THE ENGINE CAUSING A MISFIRE IN CYLINDER 3. THE FOLLOWING WARNINGS WERE DISPLAYED: LOW COOLANT AND ENGINE FAULT: SERVICE NOW. THE VEHICLE WAS TAKEN TO JANNELL FORD IN HANOVER, MA TO BE DIAGNOSED. I WAS INFORMED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE CURRENTLY HAS 120,000 MILES. CURRENTLY WEIGHING REPAIR OPTIONS AND IN THE PROCESS OF CONTACTING FORD MOTOR COMPANY.

Structure › Body
Filed Jul 16, 2020VA

I HAD MY SAFETY RECALL RESOLVED, BUT IT IS STILL SHOWING ON THE REPORT AS STILL INCOMPLETE

Electrical System
Filed Jul 16, 2020121,000 milesMN

VEHICLE STALLED ON HIGHWAY DUE TO OVERHEATING WHICH WAS A COOLANT LEAK. I SEE THEY ARE ALREADY INVESTIGATING SIMILAR COMPLAINTS. DRIVER'S SEAT HAS TEARS IN IT. ENGINE WAS REPLACED AT 107,000 MILES. VEHICLE JERKS WHILE TRYING TO PARK ON A HILL. TOUCH SCREEN GOES IN AND OUT. TRUNK LATCH ONLY WORKS WHEN IT WANTS TO. REAR DIFFERENTIAL FAILED AT 121,000 MILES, BUT HAS BEEN MAKING NOISE SINCE 107,000 MILES. THIS VEHICLE IS NOTHING BUT PROBLEMS!

Unknown or Other
Filed Jul 15, 202066,000 milesWI

TEMP GAUGE RUNS TO H AND CAR STOPS COOLANT FULL

Steering › Gear Box (other Than Rack and Pinion)
Filed Jul 15, 2020145,303 milesCT

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED. THE VEHICLE WAS TURNED OFF AND RESTARTED AND STARTED AND REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOW FORD DEALER FOR A DIAGNOSTIC TEST THAT LOCATED THE FAILURE CODE AT THE STEERING GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 145,303.

Structure › Body
Filed Jul 14, 2020MD

THE PAINT ON MY 2013, THAT HAS NEVER BEEN IN AN ACCIDENT IS WEARING OFF IN MULTIPLE PLACES. IT LOOKS AS THOUGHT A POOR JOB WAS DONE APPLYING THE PAINT AS MY CAR HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS 45,000 MILES ON IT. I HAVE BEEN QUOTED $2500 TO HAVE IT REPAIRED WHICH I DO NOT HAVE. IT SEEMS THIS IS A MANUFACTURING ISSUE THAT FORD SHOULD HAVE TO PAY FOR. AS SOME OF THESE SPOTS ALSO HAVE STARTED TO RUST, I WILL NEED TO GET THIS TAKEN CARE OF SOONER THAN LATER SO THE PROBLEM DOESN'T BECOME EVEN BIGGER.

Engine
Filed Jul 13, 2020AZ

FUEL LINE SEPARATION RELATED TO RECALL NUMBER 12V336000 HOWEVER CAR WAS MANUFACTURED 8 DAYS PAST THE RECALL CUTOFF

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Escape → · Every Escape year → · How the figures are calculated →