2013 Ford Escape complaints

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was stationary, the vehicle stalled without warning. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 131,000.

While I was driving through my neighbor hood, I was making a left turn at an intersection and found that my vehicles power steering had stopped working. I was able to park the car and restarted it. It seemed fine while I was backing out of the space but as I was pulling forward the power steering went out again. Throughout the week the power steering would be working and then the next moment it would cut out unexpectedly.

Battery went dead for 2 days. Once charged up Imediatley the back light of the truck were off.Even the turn signals dont work properly. Gabe it a few minutes to charge up then when i tried to turn it off it wouldnt shutt off. Took the ignition key out and it still stayed running. It turned off only after 5-10 min on its on. I thought it had to do something with the back lights so I disconeccted the backup light and pluged them back in and And tried to turn it off and on again and the same problem presisted. Engine still kept on running without the keys inside.

When the car has run (the engine is warm, so not a cold start), starting it again will lead to a stall, usually within two minutes. The car can be idling or moving, and it sputters and dies. It will start again, but will often stop one more time. Re-starting is becoming more hesitant (slower) as my mechanic can find no way to repair this problem (yet). This stopping has put me in some very, very dangerous situations, such as crossing a road with traffic oncoming or merging on to a highway. The car also has stalled going up a hill.

I have a Ford Escape 2013 1.6 engine. The engine will sputter and stall and completely die. It does this spontaneously and no warning to indicate it will. I have gone to Ford multiple times about this issue yet they say there's nothing they can do about this issue.

The contact owns a 2013 Ford Escape. The contact stated that her daughter had to add coolant to the vehicle. The coolant warning light was illuminated. The vehicle was taken to an independent mechanic contact who stated the vehicle was leaking coolant internally. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact's wife owns a 2013 Ford Escape. The contact stated that while driving at various speeds, a warning alert would frequently chime as the low coolant warning message would illuminate on the instrument panel. The contact had to frequently replenish the coolant due to the failure. The dealer was notified of the failure and informed him that the vehicle was not included in NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was 141,460.

Power steering seemed to failed driving, unable to turn. The mechanic said the steering wheel column needs to be replaced. There was no warning. This put me and my children at risk that could’ve been fatal.

2013 Ford Escape Titanium 2.0L Ecoboost started making weird noises. I took it to the dealer to be looked at and now the Cylinder and turbo have to be replaced along with associated parts, due to coolant leaking into the block. Cost upwards of $6k to have it fixed. The parts alone costs almost the same as a new engine. I am blessed that it didn't seize or catch on fire before now. The backup camera is also giving me issue. I was told by the mechanic that it is also a well known problem and they have to replace a lot of Ford cameras costing about $900 to do so.

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the vehicle would overheat without warning. The contact had the spark plugs, engine coils, and valve cover gasket replaced on multiple occasions; however, the failure persisted. The contact had taken the vehicle to a dealer however, a diagnostic test was not performed. The contact was informed that the engine had failed and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 13V583000 (Engine) which he linked to the failure. The manufacturer had been notified of the failure and informed him that there was no recall on the vehicle. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2013 Ford Escape. The contact stated that the low coolant warning light was illuminated. The message to “Pull Over Immediately” was displayed on the instrument panel before the vehicle lost motive power. The vehicle was taken to the local dealer three times to be diagnosed. The contact was informed that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact the NHTSA.gov website to file a complaint. The approximate failure mileage was 130,000.

I was attempting to move the vehicle which had been parked on the street in front of my residence into the driveway so it would be out of the way of the scheduled street sweeping. I could typically just reverse right angle the vehicle into the driveway. However, upon reversing the vehicle moved but not according to the way I was steering it. After a few failed attempts, I stopped to assess why this was happening. I know the emergency brake had been released, there were no alerts visible on the dashboard. I got out of the vehicle, no flat tire, nothing appeared different from when I parked the vehicle 36 hours prior. No signs that it had been struck since then. No obstructions behind or under the vehicle. I got back in and tried again. I was able to get it up onto the sidewalk but in a very unintended position. Further attempts did get it partially into the driveway but I nearly hit the picket fence in the front yard in doing so. With it now half on the sidewalk and half in the driveway, I put the brake on satisfied it was now off the street and no longer subject to city parking violation penalty. I had to cancel my work meeting and called the auto club for a tow. During the tow service pick-up, it appeared that the front driver side wheel was not aligning with the steering mechanism but we could manually position the wheel so we could get enough movement and position the vehicle and move it by chain onto the tow truck platform. Prior to parking the vehicle in front of the hou

Shifter bushing is worn out and broken not allowing the vehicle to go into gear and lock to that gear. I was parked during this time but it didn't allow my car to go into park without force so wasn't sure if the car would rollback. I mentioned the open recall on certain models to Ford and was confirmed that the issue is re-occurring in multiple Ford Escape, Focus, and Fusion models to date. The vehicle has been repaired for the same open recall (18S20) but paid for by out-of-pocket expenses. There were no warning or indications that the vehicle had this issue the issue happened once on Saturday, October 30, 2021.

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 5 MPH, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the catalytic convertor to be replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was 111,319.

This just so the information is sent in to someone I bought this car used from.day one had problems warranty did not cover anything. First when you would start it it would flash power steering assist fault on the dash you shut car off and restart it goes away. Then the turbo boost sensors keep going I have replaces these three different times find out there is a service bulletin out for it but ford won't fix it for free there is a short in the wire you have to pay out of pocket for. Next was driving down the road and lost all power it went into limp mode while we were driving. The transmission is all messed up in this vehicle it was leaking fluid and took it to a shop to see where and can't find it. There are other electrical issues with the car I have 157k on it

The contact owns a 2013 Ford Escape. The contact stated while reversing out of the driveway and attempting to turn out of the driveway, the steering wheel locked up preventing the vehicle from turning. The contact shifted the vehicle into PARK and restarted the vehicle and the steering wheel unlocked. The contact was able to drive the vehicle however, several days later while driving at an undisclosed speed, the failure recurred, and the steering wheel locked. The contact was able to manually pull the vehicle over to the side of the road and restart the vehicle to unlock the steering wheel. The power steering assists warning light was illuminated during the failure. The local dealer went to the residence and picked up the vehicle to perform a diagnostic test. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

Check engine light soon light appeared in the morning. When accelerating up a steep incline, the engine temperature rose to the level of overheating within ~30 seconds and displayed the pull over immediately warning. At this time the engine began to emit a burning smell The check engine light went off but when I took the vehicle to a garage the next day, they were able to pull code P26B7, related to the engine coolant bypass. There is a TSB 13-2-15 related to this issue. The vehicle has less then 38,000 miles on it

The water pump is leaking which is causing residual issues with the timing. I don't know enough about engines to know for certain how severe the safety concern is with this, but I felt negligent to not report it. The problem has been reviewed by a garage and an independent mechanic. It has not been inspected by insurance or police. The warning light only came on after the leak almost completely drained the coolant.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the steering assist fault message was illuminated, and the vehicle lost power steering. The vehicle was taken to the dealer and diagnosed with power steering failure. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the defect and directed the contact to file a complaint with the NHTSA. The failure mileage was approximately 56,000.

The contact owns a 2013 Ford Escape. The contact stated that she had initially observed spots on her driveway due to an unknown leak. The contact had taken the vehicle to several independent mechanics however, none of the mechanics could find the source of the leak. The contact stated that while driving 40 MPH, the vehicle began to shake with the check engine warning light illuminated. The contact had discovered that the coolant reservoir was empty. While refilling the coolant reservoir, the coolant spilled out of the vehicle. Due to the failure, the contact had the vehicle towed to her residence. Upon investigation, the contact discovered NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) which she linked to the failure. The manufacturer was notified of the failure and informed her that the VIN was not included in the recall. The contact was provided a case number and was referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 160,000.

After warmup, engine stalls at stop. It restarts, but intermittently stalls again at stop/go or when slowing down.

While leaving the grocery store, my 2013 Ford Escape S, when I started it showed the fault “Steering assist fault service required”. The steering wheel was hard to turn, so I turned the car off and restarted the car. The message was gone and my car’s steering was back to normal. I called the Ford dealership and told them about the problem and they said there is no recall for this problem. My car has barely 64K miles on the odometer. I’ve read many customer complaints about this issue and Ford has done nothing about this. This is a safety concern regarding the loss of power steering and could possibly cause someone to have an accident or even kill someone. I don’t wanna spend thousands of dollars to repair something that should be recalled and be fixed by Ford free of charge.

The contact's cousin owns a 2013 Ford Escape. The contact stated that his cousin informed him that the vehicle was overheating and leaking antifreeze after parking the vehicle. The contact, an independent mechanic, performed a pressure test and noticed there was antifreeze leaking from a hole in the cylinder head. The vehicle was not repaired. The dealer was made aware of the failure but did not diagnose the vehicle. The dealer gave the contact a printout of a possible failure. The manufacturer was not made aware of the failure. The failure mileage was 151,058.

The contact owns a 2013 Ford Escape. The contact stated that as her daughter attempted to place the gear shifter into reverse, the gear shifter seized between reverse and neutral. There was no warning light illuminated. Due to the failure, the contact's daughter called a tow truck and had the vehicle towed to an independent mechanic who informed the contact that the vehicle was included in NHTSA Campaign Number: 18V471000 (Power Train). The contact then had the vehicle towed to a dealer where she was informed that her vehicle was not included in the recall. Don's Ford (5712 Horatio St, Utica, NY 13502) was also called and confirmed that the VIN was not under recall. The manufacturer was notified and referred the contact to NHTSA for assistance. The vehicle was towed back to the independent mechanic where it remained in their possession unrepaired. The failure mileage was 110,000.

ABS LIGHT AND TRACTION CONTROL LIGHTS SENSORS.

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the message electrical fault was displayed, and the vehicle stalled. The cause of the failure was not yet determined. The local dealer was not notified. The contact called the manufacturer, but no assistance was offered regarding the failure. The failure mileage was 121,000.

We have constant issues with the coolant system and finally a mechanic said that what was wrong was actually a recalled item. There was localized overheating of the engine cylinder head which caused a crack in the head/ gasket and is allowing oil/ coolant to leak internally. We then took it to out local Ford dealership, they confirmed the problem and that it would have been covered under USANHTSA recall # 13V583000, EXCEPT that there was an "inspection" done and "no leaks were found at this time". We are questioning the inspection/ remedy since the EXACT problem stated in the recall happened.

The bushing for the internal shifter does not stay in place and the car can then not change gears. It has been a recall on “vin specific” cars. How can a recall be vin specific when all 2013-2014 Ford Escape vehicle are having the same issue. My vehicle did not have a protective cap on top of the bushing to prevent it from coming off which is what the recall is for.

Bought my 2013 Ford Escape SEL 2 years ago. The airbag light has been on the whole time. I went and had it checked after I was hit in the passenger front side and airbags did not depoly. My husband got hurt. I was told it needs a part replaced. I know there was a recall on the airbags on this vehicle and the owner stated never had it replaced thru recall. I always have my 2 youngest grandbabies with me and I want to keep them safe. This is very important. Please help. 2nd issue is the front suspension, I can go over a rough road and it sounds awful making noise the whole time.

The car just stalls while driving. Sometimes it will restart and sometimes it wont.

The contact owns a 2013 Ford Escape. The vehicle was taken to a local mechanic for routine maintenance where it was diagnosed with needing the rack and pinion replaced. The contact stated that there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

[XXX] October 3, 2021 at 10:09 PM I also have a 2013 Ford Escape SEL 1.6 ECO BOOST. I purchased the car is March 2018. I was permanently disabled from military service so they made me purchase a very expensive warranty and because I couldn’t work my credit had suffered while waiting on my VA and SS. That cost me 18% interest, but we had no vehicle as we had to give it back while recovering from 8 surgeries . Never missed a payment but I think I know why the bank made me pay $1800 for the warranty in cash. Less than a month both drive shafts had to be replaced. $400 out of pocket. Then Ford said I had a leak and replaced a gasket, which triggered a Ford mandated replacement of the flanged fuel line not covered by warranty. $800 out of pocket. Back up camera is a joke. They have no answer. NOW MOST DANGEROUS ISSUSE. When ever we would slow down our car lost power and stalled. The car had to be turned off and restarted. Extremely dangerous for anyone, but with my three Grandchildren we had to get to the bottom of it. Another Ford dealership said it was a bad battery. Charged me $140.00 and didn’t change the battery. We bought a $200 battery but this has not stop the problem. Seems when you let off gas is mainly when. Making Red lights and stops dangerous, your at a stop light or sign you must be aware that the car could stall 50/50. We can’t put our Grandchildren in the car. It’s not safe We paid $400 to replace the fuel something or other, that controls the amount of fuel going

My car was stolen i need to track it or disable the engine

Transmission linkage bushing crumbled apart and the vehicle rolled out into parking lot isle as I was in the store. The car showed it was in park but was actually stuck in gear. This part was recalled in 2018 but my vehicles Vin was not part of recall.

Engine has begun to leak oil and smells like burning oil while driving. Have taken to mechanic to find the source of the leak and was told that it is coming from the engine or cylinder head, not the drain plug or oil filter as suspected since it just had an oil change. Mechanic then looked up the vehicle model on- line and informed me that his problem shouldbe covered under several recalls for this make and model. However, calling the dealer to have it serviced was informed that this particular vehicle doesn't qualify for the recall even though it is the same year/model and problem as the other ones that are covered. Am afraid to drive vehicle for fear of engine fire.

2nd day I had it temp out side was -15° in Feb. I started my car and warning lamp said low coolant service immediately not even 2 minutes it said pull over safely engine will shut down. dealership came got it said it was a coolant hose.... they lied. it was the coolant bypass valve that was malfunctioning. I got the car back and it was okay for a couple weeks then said low coolant. I've been dealing with pretty significant coolant bypass valve problem since. so I got to researching and found that there was infact a recall on my year, make and model car but yet my vin wasn't included. this is seriously going to cause me or my family serious injury if not fixed and I do not believe I should have to pay for repairs on something that's known to be faulty.

While driving ,the car slips and jerks then the transmission will just stop. The car is still running and in drive. I had to coast and find a place on the shoulder of the road to pull off. I turned the car off and started back driving, and I went roughly 12 miles and it started again. So I pulled off and let it sit for around 10 minutes and tried it again. I was able to get close to where my wife works and it started again. Pulled off waited a few minutes and got to where she works. I left it there and got her vehicle and went home. I then contacted the Ford dealership and they took my message down and said they would have the service department contact me. After 3 days and still no call back, I called them and they ran the vin and told me that there was no recall on my car. This is a major concern because when that happen I could have been hit by oncoming cars. Please check into this and see what I can do. I did call Ford Company and had the same reply that there’s no recall. Thank you for your time

First our lights didn't work. We had them replaced last week and now it has burned out already. Several times the car stalls and will not go then mysteriously restarts itself. No warning lights come on when this happens, although the screen that is with the stereo system goes dim and then bright. We have had it at the shop where we bought the car and was told that it was fixed, but after having it back just over a day it did it again. This is definitely a safety hazard since we live in a very populated area and could easily be hit. I believe the problem is electrical and we can have this problem resolved at anytime. I would like to mention that I have only had this car since 09/02/2021. The mechanic was able to reproduce the event.

Intermittantly the car will stall after starting or driven short distance. Sometimes acceleration is not smooth, with a slight surge or hesitation as foot feed is pressed down. Ford dealers in Denver, CO., ignore request for assistance. Several times in slow traffic, car has died. Will restart immediately, but fear that it’s an accident waiting to happen. No earring lights

The contact owns a 2013 Ford Escape. The contact stated his wife was driving 75 MPH when the low coolant warning light illuminated, and the vehicle decelerated independently. The driver pulled the vehicle over to the side of the road and called her husband to meet her so the contact could add water in the coolant so the driver could restart the vehicle and continue to drive to the residence. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that there was a coolant leak coming from the engine block. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 137,000.

Anytime I am driving for an extended amount of time, inevitably, the vehicle will come up with a P1299 fault code and the vehicle will reduce power by 50%, causing me to have to pull over on the side of the road. Check the coolant levels and they are fine, there is no smell of anything burning, and the coolant temp - recorded by the vehicle, is just shy of a normal 199 degrees F. This issue seems like it falls under the well-known Safety Recall kit 17S09, but when I check my VIN #, there are no 'unanswered recalls'

Complete lost of steering driving my 2013 ford escape and with out any warnings the steering wheel got super hard to steer like if the car was off I almost have an accident thank good I was on street and not in the freeway

Vehicle will stall, die, when you restart it, it will die when put into gear, and sometimes not start back up for any where from a few minutes to a couple hours. This isn't just a one time incident it happens almost daily.

Massive leak at Turbo hose, would of blown my engine if I didn’t catch the massive oil leak. Was informed Ford changed the hose from rubber to steel. Won’t do a recall on it.

The transmission lost Park function, even when the shifter position indicates the vehicle is in park. Vehicle kept rolling and had to use E-brake.

The contact owns a 2013 Ford Escape. The contact stated that after shifting to the park position with the engine running, the vehicle suddenly began to roll backward. The driver was able to stop the vehicle by using the parking brake. The vehicle was then unable to be restarted and was towed to the local dealer to be diagnosed. The contact was informed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired, and the failure was remedied. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 18V471000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was approximately 186,000.

The coolant runs low and puffs smoke from the exhaust each morning upon startup. This is consistant with recall # 12V551, but my VIN is not included in that recall. It has the same exact issues, so I would like this to be covered before our engine blows up.

Smelling fuel & coolant leak took to ford & had diagnostic test done they replaced hose's..picked back up drove 1day & started doing same thing saying low coolant pulled over and it was steaming bad .. looked at overflow tank & it was almost full so I just left it in my driveway came out to look at it again and it was empty.... I don't understand why it's leaking coolant and why it's doing this if hose's have been replaced why it loosing coolant where is coolant going doesn't make any sense .... I seen where there was recall on 2013 model with coolant leak / freeze plug & fuel leak in lines??

The engine loss power and stall. I press the accelerator and it does not responde or it runs very slowly. When the AC is turned on this gets worse.

The passenger door latch-door came open and will not stay closed. My daughter was in the passenger seat when it happened which could have been really bad if We were on the highway instead of parking lot of a school going a slow speed yes/confirmed-safety recall # 16S30 no-stating they can only fix the one door in 1-2 days, when on the phone it is less than half a day procedure and up to 3 weeks for the other 3 doors. Which I need a safe vehicle to be able to work and drive until completed. They stated they don't have a rental. The car was just in there a shop a week prior for 3 1/2 weeks and I should have been notified of the recall and been fixed then and we would not be in this situation no- no warning or messages. It not says door not closed because I had to call for help and using a rubber strap to close it somewhat to get home