A FEW WEEKS AGO, MY ESCAPE WOULD SLOW DOWN AND OR STOP INTERMITTENTLY FOR NOW REASON. THIS HAPPENED THE FIRST TIME 2 TIMES IN ONE WEEK AND BY TWO WEEK FROM THE FIRST DATE OF OCCURRENCE. IT HAD STARTED TO HAPPEN MORE OFTEN AND OCCURRING THE LAST TIME 3 TIMES THAT DAY. I TOOK IT TO MY FORD DEALERSHIP (JACK MADDEN FORD) IN NORWOOD, MA. I WAS OUTSIDE OF MY WARRANTY SO I WAS TOLD THAT I WOULD HAVE TO PAY ORIGINALLY BUT THEN I WAS CALLED LATER THAT DAY AND TOLD THAT I HAD A FAULTY THROTTLE DRIVE AND THAT IT WOULD BE REPLACED FOR FREE. I WAS NOT TOLD WHY IT WOULD BE REPLACED FOR FREE BUT THAT IT WAS UNDER WARRANTY. *TR
2011 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
WAS DRIVING DOWN THE HIGHWAY AT 60 MPH WITH THE CRUISE CONTROL ON. VEHICLE LOST POWER LIKE YOU HAD KICKED THE CRUISE OFF. PUSHED ON THE ACCELERATOR BUT NOTHING HAPPENED. SHUT VEHICLE OFF AND RESTARTED AND IT WORKED FINE. WENT ABOUT A MILE DOWN THE ROAD AND IT DID IT AGAIN. HAD IT TOWED TO A FORD DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY WHICH THEY SAID WOULD COST $300 PLUS THE COST FOR TOWING. THIS WAS DANGEROUS BECAUSE I COULD HAVE BEEN HIT FROM BEHIND WHEN IT SUDDENLY DECELERATED. *TR
I WAS DRIVING HOME FROM WORK AT ABOUT 35 MPH WHEN THE CAR LOST POWER. IT STAYED RUNNING AND I TURNED ON MY FLASHERS AND COASTED TO THE FIRST TURN. I TURNED OFF THE MAIN RD AND PARKED, SHUT OFF THE CAR, THEN STARTED IT BACK UP AND IT WORKED FINE THE REST OF THE WAY HOME. A FEW DAYS LATER IT DID IT AGAIN SO I CALLED THE LOCAL FORD GARAGE, ON A SATURDAY MORNING. THE SERVICE MAN ON DUTY TOLD ME " THIS TIME OF YEAR THERE ARE FUZZIES FROM THE TREES FLYING AROUND, THE GET STUCK IN YOUR AIR FILTER AND WHEN YOU TURN THE CAR OFF AND START IT AGAIN THE FUZZIES GET SUCKED IN THE ENGINE AND THE CAR IS FINE. HE SAID HE KNOWS THIS HAS HAPPENED AND WHAT I DESCRIBED HAPPENED TO MY CAR SOUNDS LIKE THIS. HE SAID IF IT HAPPENS AGAIN TO CALL BACK". I SAID "ARE YOU KIDDING ME?". IT HAPPENED AGAIN SO I CALLED BACK, GOT AN ANSWERING MACHINE AND LEFT A MESSAGE. NO ONE CALLED ME BACK, AND THE CAR STOPPED DOING THIS. TWO WEEKS LATER IT LOST POWER TWICE IN ONE DAY, ONCE ON THE INTERSTATE WHICH WAS SCARY, THEN TWICE MORE ON MY 3 MILE DRIVE TO WORK IN THE MORNING. I HAD MY SON LOOK AT THE AIR FILTER, HE SAID IT LOOKED FINE AND NOTHING SHOULD GET THROUGH IT AND TO TAKE IT TO THE GARAGE. I TOOK IT TO THE FORD GARAGE, THEY SAID IT NEEDS AN ELECTRONIC THROTTLE BODY AND WILL COST $420, THAT IS THE ESTIMATE. THE CAR HAS BEEN AT THE FORD GARAGE FOR 6 DAYS NOW. THEY DON'T HAVE THE PART BECAUSE IT IS ON BACKORDER. THEY DID GIVE ME A LOANER CAR AT NO COST, WHICH I APPRECIATE. *TR
I AM A SINGLE FEMALE AND KEEP MY VEHICLE MAINTENANCE UP TO DATE. I DO NOT HAVE ANYONE TO CALL ON TO HELP IN TIMES OF CAR TROUBLE. THE ENGINE WOULD LOSE POWER AND START TO 'COAST' TO A STOP AT VARYING SPEEDS, INCLUDING ON AN INTERSTATE. I HAD TO PULL THE CAR OVER, TURN IT OFF, AND RESTART. THE RESTART WAS ALWAYS TROUBLESOME. ONCE THE DEALERSHIP LOOKED AT THE CAR, I WAS TOLD I WOULD HAVE TO WAIT AT LEAST 2 WEEKS FOR A REPLACEMENT PART. I HAD TO DEAL WITH THIS ISSUE FOR 2 WEEKS, PUTTING MYSELF AND ANY PASSENGER IN DANGER OF BEING INVOLVED IN AND CAUSING A MAJOR CAR ACCIDENT. I CALLED THE DEALER 2 WEEKS LATER; THE DEALER DID NOT CONTACT ME. I PICKED UP THE PART AND HAD IT INSTALLED. I ALSO PURCHASED A CABIN AIR FILTER IN ORDER TO HAVE THAT REPLACED AT THE SAME TIME. TO MY SURPRISE, THE CAR DID NOT EVEN HAVE A CABIN AIR FILTER INSTALLED WHEN I PURCHASED THE NEW VEHICLE. I HAVE NEVER HAD THAT FILTER REPLACED. I HAVE SEVERE ALLERGIES AND CURRENTLY TAKE 2 SHOTS. I WAS NOT HAPPY TO DISCOVER THE AIR ENTERING MY CAR WAS HELPING TO CONTRIBUTE TO MY PROBLEMS WITH MY ALLERGIES. I WILL NOT PURCHASE ANOTHER FORD. THEIR CUSTOMER SERVICE DOES NOT PROMOTE REPEAT CUSTOMERS. FORD DOES NOT STAND BEHIND THEIR VEHICLES AND ARE NOT CONCERNED WITH THE SAFETY OF THEIR CUSTOMERS. *TR
VEHICLE WENT INTO STALL WHILE TRAVELING OFF OF EXIT RAMP. HAVE READ THAT THIS IS BEING INVESTIGATED AND NEEDS TO BE RECALLED! DANGEROUS AND FELT UNSAFE WITH MY CHILD IN VEHICLE! IF THIS HAPPENED AT A HIGH SPEED ON HWY, IT COULD LEAD TO A CRASH AND INJURY OR EVEN DEATH! *TR
I WAS DRIVING WHEN IT APPEARED TO STALL SHUT CAR OFF I DROVE TO DEALERSHIP. I WAS INFORMED IT WAS BAD THROTTLE ASSEMBLY. IT WILL COST $411TO FIX DEALER OFFERED TO TAKE 10% OFF.IF MY WIFE WAS DRIVING SHE WOULD HAVE TOTALLY TOTALLY PANICKED AND MOST LIKELY CAUSED AN ACCIDENT. FORD NEEDS TO STEP TO THE PLATE AND FIX THIS. *TR
AS I BEGAN ACCELERATING FROM A STOP I REACHED ABOUT 15MPH WHEN THE CAR SUDDENLY LOST POWER AND BEGAN TO VIBRATE VIOLENTLY.THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. THE ENGINE LIGHT REMAINS ON. I WAS ABLE TO GUIDE THE CAR TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE SHOP.THE MECHANIC INFORMED ME THAT IT WAS THE THROTTLE BODY ASSEMBLY AND THE PARTS ARE ON BACKORDER FROM FORD AND HE WAS TOLD THERE WAS NO ETA. THE MECHANIC WAS ALSO TOLD THAT IT COULD TAKE UP TO A YEAR!!! HOW TO I PAY A CAR NOTE FOR A USELESS CAR AND HOW DO I GET TO WORK?! THE CAR IS NOT DRIVABLE AND THE FORD ESCAPES THAT ARE STILL ON THE ROAD ARE A DANGER TO ALL WITHOUT THIS PROBLEM BEING FIXED! *TR
VEHICLE LOST PROPULSION AT ABOUT 30-35 MPH AND DRIVER WAS BARELY ABLE TO GET IT OFF MAIN ROAD. A VEHICLE BEHIND IT HAD TO BRAKE TO AVOID REAR-END COLLISION. WAS NOT ABLE TO MOVE FORWARD AND HAD TO BE TOWED. SUBSEQUENTLY VEHICLE FUNCTIONED AGAIN, BUT ABOUT 2 WEEKS LATER THE SAME THING HAPPENED -- CAR WOULD NOT ACCELERATE AND FELT LIKE IT WAS SLIPPING BETWEEN GEARS. SUBSEQUENTLY A FORD DEALER REPAIR DEPARTMENT DETERMINED THAT THE THROTTLE BODY HAD FAILED. *TR
VEHICLE WOULD LOOSE ALL POWER WHILE TRAVELING AT HIGHWAY SPEED. WOULD HAVE TO PULL OVER TURN ENGINE OFF AND BACK ON TO RESET. WRENCH LIGHT WOULD COME ON BUT WOULD RESET AFTER VEHICLE WAS TURNED OFF. TOOK TO SHOP AND NEEDED A NEW THROTTLE BODY. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS HOWEVER, THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
I WAS TRAVELING AND SUDDENLY LOST POWER OR THROTTLE CONTROL. THE CAR STARTED STUMBLING AND I HAD NO POWER AS I PUSHED ON ACCELERATOR. THE WRENCH SYMBOL CAME ON MY CONTROL PANEL. *TR
I WAS DRIVING DOWN THE ROAD AND SUDDENLY MY VEHICLE LOST ALL RPM'S, I COASTED ON TO THE SIDE OF THE ROAD AND TURNED MY VEHICLE OFF. DURING THIS TIME A WRENCH LIGHT ALSO CAME ON MY VEHICLE. A FEW MINUTES LATER I RESTARTED IT AND IT WENT APROX 1/2MILE BEFORE DOING IT AGAIN. I AGAIN PULLED OVER, RESTARTED ENGINE AND WAS ABLE TO DRIVE HOME WITH NO FURTHER PROBLEMS. THIS HAS HAPPENED MULTIPLE TIMES SINCE IN THE PAST 2 WEEKS. THE FORD SERVICE DEPT TOLD ME THAT THIS IS NOT COVERED UNDER WARRANTY AND THEY ARE UNABLE TO FIX IT WITHOUT US PAYING IN FULL FOR THE REPAIR. THE WRENCH LIGHT DOES NOT STAY ON. WE WERE TOLD THE ACTUATOR WAS STUCK OPEN. *TR
AT APPROX. 19,800 MILES WAS DRIVING ALONG THE INTERSTATE AND THE ESCAPE STARTED LOSING POWER. I WENT FROM RUNNING 75 MPH TO 40 MPH. THE ESCAPE NOW HAS APPROX. 33,000 MILES AND IS A TOTAL NIGHTMARE. AS OF APRIL 28, 2013 IT HAS BEEN IN THE SHOP FOR A TOTAL OF 46 DAYS AND HAS HAD 8 REPAIR ATTEMPTS. NO WARNING LIGHTS NOR THE CHECK ENGINE LIGHT HAS EVER COME ON. THIS ESCAPE CLUNKS, SURGES, LOSES POWER, CUT'S OFF AND AT TIMES WILL NOT EVEN CRANK. THE TRANSMISSIONS HAS BEEN REPROGRAMMED, THE THROTTLE BODY AND MOTOR ASY - THROTTLE BODY AIR INTAKE HAS BEEN REPLACED, THE VAPOR MANAGEMENT VALVE HAS BEEN REPLACED, THE TORQUE CONVERTOR HAS BEEN REPLACED. LOST IN ARBITRATION WITH THE BBB BECAUSE FORD SAID IN THEIR LAST REPAIR ATTEMPT THAT THE VEHICLE HAS OPERATING AS NORMAL. JUNE 5, 2013 CAR WAS BACK IN SHOP BECAUSE AT 7:45 AM STOPPED AT A RED LIGHT, WHILE MY FOOT WAS ON THE BRAKE THE RPM'S SURGED UP TO 4000, COULD HARDLY KEEP IT FROM RUNNING THE LIGHT, ONCE THE LIGHT CHANGED TOOK OFF AND WITHIN 4 TENTHS OF A MILE LOST POWER AND SHUT OFF. IT TOOK ME 8 MINUTES TO GET IT TO CRANK, DROVE ABOUT 15 MILES, SURGING ALL THE WAY, AND THE CAR DIED AGAIN, TAKING ME 10 MINUTES TO GET IT TO CRANK. TOOK THE CAR BACK TO THE SHOP, THEY KEPT IT FOR 7 DAYS, RETURNED IT AND SAID THEY COULD NOT DUPLICATE PROBLEM. JUNE 20, 2013 TRIED TO CRANK THE CAR AT 10:00 AM, IT WOULD CRANK, BUT GO DEAD, FINALLY AT 11:10 AM IT STAYED CRANKED, DROVE AT 3 TENTHS OF A MILE, CAR GOES DEAD. TAKES ME 5 MINUTES TO RE-CRANK WENT S
AT A STOP LIGHT, ACCELERATING THROUGH THE INTERSECTION AT APPROX. 30 MPH, THE CAR JERKED AND LOST SPEED. PUT GAS PEDAL DOWN TO FLOOR. THE CAR WAS NEVER ABLE TO GO OVER 10 MPH. HAD VEHICLE TOWED TO DEALERSHIP WHERE I WAS TOLD TODAY IT WAS A DEFECTIVE THROTTLE BODY AND DUE TO BACK ORDER ON THE PART IT WOULD TAKE UP TO 2-3 WEEKS TO RECEIVE A PART. THIS EXACT SAME THING HAPPENED TO MY BROTHER'S 2009 FORD ESCAPE. SEEMS IF THIS IS RECURRENT ISSUE IT SHOULD BE RECALLED SEEING AS THE POTENTIAL DANGER TO THE DRIVER AND OTHER'S ON THE ROAD. *TR
PURCHASED USED IN JAN 2013, IMMEDIATELY HAD TROUBLE SHIFTING AND WOULDN'T GO IN REVERSE. RPMS REVVED UP LIKE IT COULDN'T SHIFT TO THE NEXT GEAR. BROUGHT IT BACK TO THE DEALER, NO CODES BUT A TSB 12-6-12 AND 11-9-9 COVERED BOTH AND THE PCM WAS REPROGRAMMED. IT STILL SHIFTED HARD BUT I GOT USED TO IT. IT STARTED GETTING REALLY BAD AGAIN IN MAY 2013. NO CODES, NO CHECK ENGINE LIGHT AND I CHECKED THE SYSTEM INFORMATION AND NOTHING WAS FLAGGED. IT WOULD CHUG AND THEN DIE WHILE IDLING. AT A STOPLIGHT ON A 55 MPH HIGHWAY, IT STALLED. ENGINE STARTED UP BUT AS SOON AS IT WAS PUT INTO DRIVE IT WOULD MAKE A LOUD GRINDING NOISE AND STALL. I DIDN'T HAVE ANY WARNING. I WAS AT A STOPLIGHT AT A VERY BUSY INTERSECTION AND THERE WAS NO WHERE SAFE TO PUSH THE TRUCK TO THE SIDE. I WAITED 30 TERRIFIED MINUTES FOR THE TOW TRUCK HOPING NO ONE WOULD SLAM INTO ME. TOWED IT TO THE CLOSEST DEALER WHERE THEY HAD TO WRITE TO THE HOTLINE TO CHECK SINCE IT WAS ONLY 2 YEARS OLD. FIRST TOLD IT WAS A VALVE BODY OR TORQUE CONVERTER FAILURE. METAL WAS FOUND IN THE VALVE BODY AND SOLENOID SCREENS AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. AND BECAUSE IT HAD 71,000 MILES IT WASN'T COVERED UNDER WARRANTY. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE WRENCH SYMBOL AND ENGINE WARNING INDICATORS ILLUMINATED; THEN THE ENGINE STALLED. AFTER SEVERAL ATTEMPTS TO START THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED WITHIN A FEW MOMENTS; HOWEVER, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
IT HAS HAPPEN FOUR TIMES, THE FIRST TIME I WAS DRIVING AT ABOUT 25-30MPH, THE SECOND TIME I WAS DRIVING ABOUT 60 MPH, THE THIRD TIME ABOUT 25 MPH, EACH OF THESE TIMES MY ESCAPE WOULD LOSE POWER, THE ENGINE WAS MISSING REALLY BAD, AND THE GAS PEDAL DIDN'T DO ANYTHING, YOU COULD PRESS IT ALL THE WAY DOWN, NOTHING HAPPEN, THANKFULLY EACH OF THESE TIMES I WAS ABLE TO GET OUT OF TRAFFIC TO THE SIDE OF THE ROAD, STOP, PUT THE CAR IN PARK, TURN THE CAR OFF, SET FOR A FEW MINS THEN START AND EVERYTHING WAS NORMAL, THE LAST TIME IT HAPPEN IT WAS PULLING OUT OF MY DRIVEWAY, I COULDN'T GO 50 FT WITHOUT IT DOING THE SAME THING, LOSE POWER, THE GAS PETAL DIDN'T DO ANYTHING, AND THE ENGINE WAS MISSING SO BAD IT ALMOST WOULD DIE. MY CAR IS AT THE SHOP NOW, I AM WAITING ON THE COST TO HAVE MY ABOUT 2 YEAR OLD CAR FIXED SO I CAN DRIVE IT AGAIN. I HAVE READ 23 PAGES OF COMPLAINS ON THIS SITE, MORE THAN HALF IS THE SAME ISSUE I HAD WITH MY CAR. I BELIEVE FORD NEEDS TO DO A RECALL FOR THIS THROTTLING ISSUE AND FIX THE PROBLEM, AND STAND BEHIND THEIR PRODUCT, IT SEEMS THERE ARE ALOT OF FORD VEHICLES WITH THE SAME ISSUE THAT IS COSTING ALOT OF MONEY TO HAVE REPAIRED.. THANK YOU. *TR
THE FIRST OF 4 INCIDENTS OCCURRED WHILE DRIVING ON THE BELT PARKWAY IN BROOKLYN NY. I WAS DRIVING AT A SPEED OF 65 MPH IN THE LEFT LANE ON A STRETCH OF HIGHWAY WITH NO SHOULDER ON THE LEFT SIDE OF THE ROAD WHEN I LOST ALL PEDAL POWER. I WASN'T ABLE TO ACCELERATE. THE ENGINE WAS RUNNING AND ALL THE ELECTRONICS WERE WORKING PROPERLY EXCEPT FOR NOT BEING ABLE TO ACCELERATE. THE SMALL ICON OF A WRENCH APPEARED ON THE DASH. I MANAGED TO CROSS THREE LANES OF HEAVY TRAFFIC TO THE RIGHT SHOULDER. I PUT THE VEHICLE IN PARK AND STEPPED ON THE ACCELERATOR TO REV THE ENGINE, NOTHING HAPPENED. IT SEEMED LIKE THERE WAS NO GAS GETTING TO THE ENGINE. I THEN SHUT DOWN THE ENGINE AND CHECKED THE OWNERS MANUAL FOR THE ICON OF THE WRENCH. THE DESCRIPTION OF THE WRENCH ICON STATES THAT A THROTTLE CONTROL/POWERTRAIN FAULT HAS BEEN DETECTED AND I SHOULD CONTACT AN AUTHORIZED DEALER AS SOON AS POSSIBLE. UPON CONTACTING THE DEALER HE INDICATED THAT THEY HAVE BEEN HAVING A PROBLEM WITH THE THROTTLE BODY ON MY MAKE AND MODEL AND ALSO STATED THAT MY WARRANTY HAD EXPIRED AND THERE WAS NO RECALL ISSUED FOR THIS PROBLEM. THE COST WAS MY RESPONSIBILITY. I PROCEEDED TO HAVE THEM ORDER ME A NEW THROTTLE BODY. THE LEAD TIME WOULD BE 2-3 WEEKS FOR THE NEW PART. DURING THAT TIME THE SAME PROBLEM HAS HAPPENED 3 MORE TIMES, 2 OF WHICH WERE AT A SPEED OF 65 MPH AND 1 TIME STARTING OFF FROM A RED LIGHT AT A SPEED OF LESS THAT 10 MPH. AFTER RESEARCHING THIS PROBLEM ON LINE I HAVE FOUND THIS TO BE A MAJOR ISSUE AND A
I WAS TRAVELING ABOUT 30 MILES PER HOUR WHEN THE CAR LOST POWER. IT ALSO STARTED BUCKING AND I WAS BARELY ABLE TO DRIVE IT INTO A GAS STATION. THE CAR WAS TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED (BETHLEHEM FORD). I WAS TOLD THAT A IT IS A POWER TRAIN , THROTTLE QUADRANT PROBLEM AND THE PART IS ON NATIONAL BACKORDER... NOT EXPECTED TO BE IN UNTIL JULY 15TH. *TR
VEHICLE HAS STALLED ON ME ON 5 DIFFERENT TIMES. ALWAYS DURING A TURN AT SLOW SPEEDS. I HAVE HAD TO PUT THE VEHICLE IN NEUTRAL AND RESTART IT. THE LAST TIME IT HAPPENED, WAS ON JUNE 5TH. THERE WAS A CAR BEHIND ME AND I WAS ABLE TO AVOID IT HITTING ME. I REPORTED THIS TO MY FORD DEALERSHIP AND THEY CHECKED THE VEHICLE OUT AND COULD NOT FIND ANY PROBLEMS. I ALSO NOTICE THAT AT TIMES WHEN I AM TRYING TO ACCELERATE THAT THE CAR WILL KIND OF JERK OR SURGE, ALMOST LIKE IT'S TRYING TO GET FUEL TO THE ENGINE. *TR
DRIVING VEHICLE ON 6/23/13 APPROXIMATELY 30 MPH AND IT SUDDENLY LOST ACCELERATION AND BEGAN TO JERK FORWARD. "WRENCH" INDICATOR APPEARED ON DASH. PULLED VEHICLE OVER AND WAITED; HOWEVER, PROBLEM CONTINUED. VEHICLE WOULD ONLY MOVE FORWARD AT LESS THAN 5 MPH WHILE JERKING AS IT TRAVELED. HAVE HAD CONSTANT PROBLEMS WITH THIS VEHICLE SINCE PURCHASE. A COUPLE MONTHS AFTER PURCHASE ON 2011, WHILE TRAVELING ON AN INTERSTATE AT 70 MPH, THE VEHICLE COMPLETELY LOST ACCELERATION, ALMOST CAUSING A SERIOUS CRASH. VEHICLE WAS PULLED TO SIDE OF ROAD AND TOWED TO DEALERSHIP WHERE THEY HAD TO REPLACE THE CATALYTIC CONVERTER. SINCE THAT TIME, THE TRANSMISSION HAS BEEN SHIFTING HARD AND CREATING NOISES; HOWEVER, THE DEALERSHIP HAS BEEN UNABLE FIND A PROBLEM. TODAY, THE VEHICLE "DIED" AGAIN AND HAD TO BE PULLED OF THE ROAD. HAVE HAD VEHICLE IN THE SERVICE DEPARTMENT REPEATEDLY TO ADDRESS ISSUE; HOWEVER, NO FIX HAS BEEN PROVIDED. NOW, JUST AFTER THE WARRANTY EXPIRED (CURRENTLY 39,104) THE VEHICLE HAS FAILED AGAIN. *TR
VEHICLE WENT INTO LIMP-HOME MODE WHILE UNDER LIGHT ACCELERATION. HAD TO BE TOWED TO DEALERSHIP. DEALER DIAGNOSED AS THROTTLE BODY FAILURE. *TR
WHILE TRAVELING THE INTERSTATE, THE ENGINE SUDDENLY DROPPED TO APPROXIMATELY 600 RPM AND SUBSEQUENTLY DOWN SHIFTED TO LOW GEAR. I FOUND MYSELF IN THE INSIDE LANE, DURING RUSH-HOUR TRAFFIC, DECELERATING FROM 70MPH TO 5MPH WITH NO PLACE TO GO. I WAS LUCKY, BUT NOT POPULAR. THE CHECK ENGINE LIGHT (WRENCH) CAME ON AND I SLOWLY FOUND MY WAY TO THE EMERGENCY LANE. AFTER TURNING OFF THE ENGINE AND RESTARTING, EVERYTHING WAS OK. THIS HAPPENED ANOTHER TIME WITH, PRETTY MUCH, THE SAME STORY. THE FORD DEALERSHIP DIAGNOSED THE PROBLEM AS A BAD/STUCK THROTTLE BODY. I'VE BEEN WAITING FOR THEM TO FIX THE PROBLEM, BUT THEY DO NOT HAVE THE NECESSARY PARTS AND APPARENTLY VERY LITTLE INTEREST. FORD CORPORATE SAYS THEY WILL HELP WITH THE COST, BUT WILL NOT RETURN MY CALLS, SO I'M LEFT TO WONDER ABOUT THAT. *TR
I WAS DRIVING DOWN THE INTERSTATE AND THE VEHICLE SUDDENLY LOST POWER, BUT THE ENGINE WAS STILL RUNNING. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT DID NOT ILLUMINATE UNTIL AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART VEHICLE HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND DETERMINED THAT THE FAILURE WAS CAUSED BY THE THROTTLE BODY. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 29,900.
I WAS MAKING A LEFT TURN FROM A ROAD WITH A 45 MPH LIMIT. I JUST INITIATED THE TURN WHEN IT FELT LIKE I LOST ALL POWER & WAS BARELY COASTING. I WAITED 'TIL THE ROAD WAS CLEAR TO TURN, BUT NOW THERE WERE 2 CARS BEARING DOWN ON ME SOUNDING THEIR HORNS & WITH SQUEALING TIRES AS THEY ATTEMPTED TO AVOID HITTING ME. I BARELY MADE IT OUT OF THE INTERSECTION. AT WHAT FELT LIKE ONE MPH, I DROVE ONTO THE SHOULDER, TURNED OFF THE CAR & GATHERED MY WITS AS I WAS TERRIFIED. TURNED THE CAR BACK ON & IT WAS THE SAME, BUT NOTICED A WRENCH ON THE DISPLAY. TURNED MY CAR OFF & CALLED MY MECHANIC FOR A TOW. WHILE WAITING, TRIED TURNING THE CAR ON AGAIN & IT WORKED. DROVE TO THE MECHANIC & HE SAID IT WAS A THROTTLE BODY ASSEMBLY PROBLEM, BUT NO CODE HAD BEEN SET IN THE COMPUTER. HE CALLED SCHAUMBURG FORD & THEY SAID UNLESS A CODE WAS SET, IT WAS NOT COVERED BY WARRANTY. I WOULD HAVE TO DRIVE THE CAR 'TIL IT FAILED AGAIN & SET THE CODE--LIKE DRIVING A TIME BOMB! THE NEXT DAY I WENT TO HOPKINS FORD WHERE I BOUGHT THE CAR 6/30/12 & THEY SAID THE THROTTLE BODY ASSEMBLY FAILED THE TEST, SO IT WOULD BE COVERED BY WARRANTY, BUT THAT IT WOULD BE AT LEAST JULY BEFORE THEY COULD GET THE PART BECAUSE SO MANY HAVE FAILED & ARE ON ORDER. I WOULD HAVE TO DRIVE THE CAR 'TIL THEN. LATER THAT DAY THEY CONTACTED ME & SAID FORD ADVISED THIS WOULD NOT BE COVERED BY WARRANTY & THE SERVICE PERSON ESTIMATED THE REPAIR AT OVER $500. WITH THIS MANY FAILED THROTTLE BODY ASSEMBLIES, THIS SOUNDS LIKE A RECALL ITEM. SURE HOP
I WAS TRAVELING AT APPROXIMATELY 60MPH WHEN MY FORD ESCAPE COMPLETELY STALLED AND S SERVICE LIGHT CAME ON. AS I TRIED TO MOVE OUT OF TRAFFIC I WAS NEARLY HIT BY MULTIPLE VEHICLES COMING FROM BOTH DIRECTIONS. I HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP ASSUMING THIS WOULD BE COVERED UNDER POWER TRAIN WARRANTY. AFTER EXPLAINING TO THE SERVICE DEPARTMENT WHAT HAD HAPPENED, BEFORE THEY LOOKED AT MY VEHICLE, THEY KNEW EXACTLY WHAT IT WAS. APPARENTLY, THE PROBLEM WITH THE THROTTLE BODY IS SO COMMON THEY CAN'T KEEP THE PARTS IN STOCK. THIS PROBLEM CAUSES THE VEHICLE TO STALL OR SURGE FORWARD, USUALLY AT RATES OF SPEED EXCEEDING 40MPH. I WAS INFORMED THAT FORD DOES NOT CONSIDER THIS PART OF THE POWER TRAIN. $401.04 LATER I HAD MY VEHICLE BACK. AS I WAS PAYING THE SERVICE CASHIER INFORMED ME THAT THIS WAS THE 12TH THAT HAD FIXED THAT WEEK (IT WAS ONLY WEDNESDAY) AND TO HOLD ONTO MY RECEIPT BECAUSE IT REALLY SHOULD BE RECALLED. *TR
VEHICLE BEGAN TO STALL AT HIGHWAY SPEED WITH NO THROTTLE RESPONSE. COASTED VEHICLE TO A STOP AND TURNED OFF THE ENGINE. CONTINUED DOWN THE ROAD AS IT STALLED TWO MORE TIMES TO THE NEAREST DEALER. THEY SCANNED AND GAVE US CODE P2111 TECH SAID THAT WE NEEDED A THROTTLE BOTTLE AND IT WAS ON A NATIONWIDE BACK ORDER. TECH ALSO SAID THERE WERE 3 OTHER VEHICLES ON THE LOT WAITING FOR THE SAME PART. TRIED TO ORDER PART AND THEY WANTED CASH UP FRONT, IT SHOULD BE COVERED UNDER WARRANTY. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE DECELERATED ON ITS OWN. THE CONTACT STOPPED THE VEHICLE ON THE EMERGENCY LANE AND WAS ABLE TO CONTINUE DRIVING NORMALLY AFTER RESTARTING IT. THE WRENCH WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED A VALVE HAD TO BE REPLACED. AFTER THE VEHICLE WAS REPAIRED THE FAILURE CONTINUED TO OCCUR. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR
DRIVING ON THE INTERSTATE AT THE SPEED OF 60 MPH, THE CAR STARTED JERKING AND THE ACCELERATION WAS GOING DOWN EVEN THOUGH MY PRESSURE ON THE GAS HADN'T CHANGED. THE CHECK ENGINE LIGHT AND THE SERVICE LIGHT CAME ON. I PULLED OVER, TURNED OFF THE ENGINE AND LET IT SIT FOR 10 MINS THEN STARTED IT UP AND DROVE HOME. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY DID A DIAGNOSTIC TEST; NOTHING FAILED, THEY TOLD ME TO KEEP DRIVING IT AND IF IT HAPPENED AGAIN TO DRIVE IT STRAIGHT TO THEM. IT HAPPENED AGAIN LESS THEN 2 MONTHS LATER THIS TIME ON A SUN. DRIVING ON THE INTERSTATE AT 60 AGAIN, THE CAR STARTED JERKING AND THE ACCELERATION WENT DOWN. SAME LIGHTS CAME ON. I PULLED OVER, TURNED OFF THE ENGINE AND LET IT SIT FOR 10 MINS THEN STARTED IT UP AND DROVE FOR A BIT. HAPPENED BACK TO BACK 3 MORE TIMES TRYING TO GET AS CLOSE TO HOME AS POSSIBLE. AFTER THE 3RD TIME I BELIEVED THE RISK WAS TOO HIGH TO CONTINUE DRIVING. CALLED FOR ROADSIDE ASSISTANCE AND HAD IT TOWED TO DEALERSHIP. THEY TESTED AND FOUND OUT IT HAD A BAD THROTTLE. IT WAS TOLD THE PART IS ON BACK ORDER BECAUSE SEVERAL PEOPLE WERE EXPERIENCING THIS PROBLEM. THE FORESEEN WAIT IS 12 DAYS TO A MONTH. *TR
I WAS DRIVING TO WORK ON RT. 80 IN NJ AT ABOUT 70 MPH IN THE FAST LANE WHEN ALL OF A SUDDEN THERE WAS NO POWER. I WOULD HIT THE GAS AND NOTHING. FORTUNATELY, MY STEERING AND BRAKING WAS NOT AFFECTED AND I WAS ABLE TO COAST TO THE SHOULDER AND TURN THE TRUCK OFF. BEFORE THAT, I NOTICED THE WRENCH LIGHT WAS LIT ON THE DASHBOARD. I SAT FOR A MINUTE WHILE I LOOKED IN MY OWNER'S MANUAL TO SEE WHAT THE WRENCH LIGHT WAS FOR AND IT SAID THROTTLE. I TURNED IT BACK ON AND AFTER A BRIEF HESITATION, IT TURNED OVER. I PULSED THE GAS TO MAKE SURE IT WAS WORKING, THEN SLOWLY MERGED BACK ONTO THE HIGHWAY. I CALLED MY DEALERSHIP TO TELL THEM WHAT HAPPENED AND THEY WERE VERY NICE AND ASKED ME TO BRING IT IN ASAP. SINCE I WAS ALMOST AT WORK, I SAID I'D CALL HIM BACK AND WENT TO THE FORD DEALERSHIP NEAR MY OFFICE. THERE I WAS TOLD THIS WAS A "KNOWN ISSUE" AND EVEN IF IT WAS WHAT HE "THOUGHT" IT WAS, HE WAS NASTY AND SAID "THERE AREN'T ANY PARTS AVAILABLE ANYWAY..." I ASKED HIM IF THE TRUCK WAS SAFE TO DRIVE AND HE HESITATED AND SAID "YEAH...IT SHOULD BE AND THAT IT IS A "SPORADIC" ISSUE." I LEFT THAT DEALERSHIP AND DROVE TO MY OFFICE. I CALLED MY LOCAL DEALERSHIP BACK AND TOLD THEM THIS. THEY SAID TO BRING IT IN THE NEXT DAY (SATURDAY) AND THEY WOULD TAKE CARE OF ME. THIS DEALERSHIP (MAGARINO IN SUSSEX, NJ) IS AMAZING! THEY ARE HELPFUL, TRULY CARE ABOUT THEIR CUSTOMERS AND MADE SURE THAT MY TRUCK WAS SAFE BEFORE I LEFT. EVEN THOUGH I DIDN'T HAVE AN APPOINTMENT, THEY STILL MADE THE TIME TO GET ME
REPEATED STALLING OF VEHICLE WHILE IN THE FLOW OF TRAFFIC AT HIGHWAYS SPEEDS. NO SHOULDER TO PULL OFF ON. CAR HAS TO BE COMPLETELY STOPPED AND RESTARTED TO DRIVE AGAIN. FIRST VISIT TO DEALERSHIP THEY TOLD US THE COST TO REPLACE THE THROTTLE BODY. THE CAR IS LESS THAN 3 YEARS OLD AND BARELY OUT OF WARRANTY. THEY TOLD US WE COULD CONTINUE TO DRIVE THE VEHICLE WHILE THE PART IS ON ORDER. THEY DON'T EXPECT TO HAVE THE PARTS FOR ANOTHER 6 WEEKS! IN THE MEANTIME, THE CAR CONTINUES TO HAVE REPEATED PROBLEMS AND WOULD JUST STOP AND JERK SUDDENLY UPON ACCELERATION AND THE ENGINE WOULD STOP FUNCTIONING. WE HAD THE CAR TOWED TO A DIFFERENT FORD DEALER AND ARE WAITING ON THEM TO COMPLETE A DIAGNOSTIC EVALUATION. SCARED FOR OUR LIVES! SURELY A RECALL WILL REIMBURSE US FOR REPAIRS, TOWING AND RENT CAR. WHAT A NIGHTMARE!! *TR
WHILE DRIVING ON THE EXPRESSWAY CRG G5 AT 45MPH THE ENGINE STALLED, WITH NO MORE POWER SUPPLIED TO THE CAR AND IT ROLLED TO A FULL STOP. THE ELECTRONIC THROTTLE DID NOT OPERATE TO ACCELERATE OR DRIVE THE CAR ANY MORE. THE VEHICLE HAD TO BE TOWED AWAY. THE CHECK-ENGINE LIGHT AND 'WRENCH' LIGHT ARE ON, THE ASSOCIATED DTC CODE IS P2112. *TR
WHEN TRAVELING ON HIGHWAY, VEHICLE SUDDENLY GOES INTO A LIMP MODE AND THE "WRENCH" WARNING LIGHT COMES ON. VEHICLE IS ABLE TO TRAVEL PERHAPS 30 SECONDS TO ONE MINUTE FURTHER UNABLE TO ACCELERATE AND SEEMED TO BE FORCED DECELERATION. I PULLED OVER AND TURNED THE CAR OFF. I TURNED THE CAR BACK ON AFTER A FEW SECONDS AND THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND I WAS ABLE TO PROCEED TO MY DESTINATION. PER MANUAL, THE "WRENCH" WARNING LIGHT IS FOR THROTTLE/POWER TRAIN AND ILLUMINATES WHEN A POWER TRAIN FAULT HAS BEEN DETECTED. HAVE APPOINTMENT WITH DEALER SERVICE IN TWO DAYS. *TR
WHILE DRIVING DOWN FREEWAY, MY CAR STARTED TO FEEL LIKE I HAD LET OFF THE GAS. WHEN I PUSHED THE ACCELERATOR, NOTHING HAPPENED. I PULLED THE CAR OVER AND IT WAS SHAKING VIOLENTLY AND GOING ABOUT 5MPH. A LITTLE WRENCH LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE LIGHT WAS GONE AND THE CAR RAN FINE. I CONTINUED HOME AND HAD TO TURN LEFT INTO MY SUBDIVISION. AS I SLOWED DOWN TO TURN, THE SAME THING HAPPENED AND I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND BACK ON. THE DEALERSHIP SAID IT IS THE THROTTLE BODY AND NOT COVERED UNDER MY POWERTRAIN WARRANTY OR ANY WARRANTY. *TR
I WAS TRAVELING APPROXIMATELY 70 MPH ON THE INTERSTATE. MY CAR SHIFTED QUICKLY INTO A LOW GEAR AND THE WRENCH LIGHT CAME ON THE DASHBOARD INDICATING A POWERTRAIN FAILURE. I WAS ABLE TO MANEUVER OFF THE FREEWAY AND SHUT THE CAR DOWN. IT WOULD START UP AGAIN, AND WE LIMPED INTO THE FORD DEALERSHIP WHICH WAS ABOUT 1/4 MILE AWAY. THE DEALERSHIP REPLACED THE "THROTTLE BODY" AND INDICATED I WAS THE "THIRD ONE THIS WEEK". *TR
DRIVING THE CAR WE START TO EXCEL AND THE CAR SHUTS DOWN DUE TO THE THROTTLE BODY NOT FUNCTIONING RIGHT. *TR
VEHICLE LOST POWER IN DRIVE AND DECELERATED. FORD SERVICE DIAGNOSED FAILURE OF THE THROTTLE BODY. *TR
I WAS DRIVING 70MPH DOWN THE INTERSTATE AND I LOST ALL POWER AND MY WRENCH LIGHT CAME ON. I COASTED TO THE SIDE OF THE ROAD PUT IT IN PARK AND IT STARTED RIGHT UP AND LIGHT WENT OFF. TODAY I COULD FEEL IT LOSING POWER I WENT TO DEALERSHIP AND THEY SAID THEY COULD NOT HELP ME IF I DIDN'T PAY THE $85 TO PUT ON COMPUTER. I TOLD THEM MY CAR HAD DONE THE EXACT SAME THING THAT OTHERS HAD REPORTED AND IT WAS THEIR THROTTLE BODY. ON MY WAY TO WORK I COULD FEEL IS LUGGING BUT SO FAR TODAY IT HASN'T STOPPED. VERY DANGEROUS DUE TO THE FACT THE I HAVE SEVERAL CHILDREN IN MY ESCAPE DAILY. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR CONDITIONING UNIT STOPPED FAILED AND WOULD NOT BLOW COLD AIR. THE CONDENSER ALSO ACTIVATED AND DEACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING UNIT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO COVER ONE THIRD OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
WHILE DRIVING CAR STARTED TO SHIMMY, THEN WOULD NO LONGER ACCELERATE. TURNED OFF. RESTARTED AND WAS ABLE TO DRIVE HOME. ON THE WAY TO THE REPAIR SHOP ON JUNE 3, 2013, WHILE DRIVING THE CAR STARTED TO SHIMMY THEN WOULD NO LONGER ACCELERATE. TURNED OFF. RESTARTED AND WAS ABLE TO DRIVE TO THE REPAIR SHOP. *TR
I WAS DRIVING APPROXIMATELY 65 MPH ON A STATE HIGHWAY AND SUDDENLY, WITHOUT WARNING, THE "MONKEY WRENCH" LIGHT TURNED ON AND I NO LONGER HAD ANY THROTTLE. I STILL HAD STEERING CONTROL AND BRAKES. I HAD TO IMMEDIATELY PULL OFF THE ROAD. THE CAR SPUTTERED AND I TURNED THE IGNITION OFF. I RESTARTED THE CAR AND WAS ABLE TO PUT IT IN DRIVE. AS I BEGAN PICKING UP SPEED ON THE HIGHWAY, I AGAIN LOST ALL THROTTLE CONTROL AND HAD NO POWER WHEN I PRESSED ON THE GAS PEDAL. I HAD A FEW MILES TO GET HOME, AND THIS OCCURRED TWO MORE TIMES. THE ONLY WAY I COULD DRIVE WAS TO BE IN THE RIGHT LANE AND BE READY TO PULL OFF THE ROAD. I AM VERY FORTUNATE I WAS NOT DRIVING DURING PEAK TRAFFIC HOURS. THE IMMEDIATE LOSS OF THROTTLE POWER WOULD HAVE BEEN VERY CHALLENGING TO NAVIGATE AROUND OTHER CARS. *TR
WHILE DRIVING WESTBOUND ON I-10 TOWARDS HOUSTON, TX, AS I CAME UPON RUSH HOUR TRAFFIC AND LET OFF OF THE ACCELERATOR, THE ENGINE STALLED. I WAS AT AN EXIT AND WAS ABLE TO SHIFT TO NEUTRAL AND COAST TO A STOP AT A CONVENIENCE STORE ON THE SERVICE ROAD. AFTER WAITING A FEW MINUTES I WAS ABLE TO RESTART THE CAR AND PROCEEDED TO GET BACK ON I-10 TO CONTINUE TO MY DESTINATION. AS SOON AS I RAN INTO TRAFFIC AGAIN AND LET OFF OF THE GAS PETAL, THE SAME THING HAPPENED AGAIN. I WAS ABLE TO SHIFT TO NEUTRAL AND RE-START THE VEHICLE WHILE I WAS STILL COASTING. THIS CONTINUED FOR THE NEXT 10 MILES OR SO AS I ATTEMPTED TO GET TO THE HOTEL I WAS STAYING AT, WITH THE ENGINE STALLING WHENEVER I RELEASED THE ACCELERATOR, APPROXIMATELY 10 - 12 MORE TIMES. AS I WAS STUCK IN RUSH HOUR TRAFFIC IN A STRANGE CITY, THE ONLY WAY TO KEEP MOVING FORWARD WAS TO DRIVE WITH 2 FEET; 1 ON THE ACCELERATOR PETAL AND 1 ON THE BRAKE PETAL. I WOULD HAVE SHIFT TO NEUTRAL AND PRESS THE GAS PETAL TO INCREASE RPMS IN ORDER TO KEEP THE ENGINE FROM STALLING. FORTUNATELY IT DID RESTART EVERY TIME AND I MADE IT TO MY DESTINATION WITHOUT GETTING IN A WRECK. THE CAR WAS DROPPED OFF AT JOE MYERS FORD IN HOUSTON, TX, ON 6/6/13 @ 7:00AM TO BE CHECKED. UPON INSPECTION I WAS TOLD THERE IS A PROBLEM WITH THE THROTTLE ASSEMBLY AND IT WOULD NEED TO BE REPLACED. THE PART IS ON BACKORDER AND WON'T BE IN FOR 3 WEEKS. I'M 1,500 MILES OUT OF THE MANUFACTURERS WARRANTY, SO THEY CALLED MY EXTENDED WARRANT COMPANY TO ARRANGE FOR A RENTAL
THIS VEHICLE IS DRIVEN BY MY SON WHILE HE IS AT COLLEGE. THE VEHICLE HAS HAD APPROXIMATELY 8 INSTANCES IN THE PAST 6-9 MONTHS (7 OF THOSE IN THE PAST MONTH DURING A ONE WEEK TIME PERIOD) IN WHICH THE VEHICLE HAS LOST A SIGNIFICANT AMOUNT OF POWER AND SPEED WHICH HAS REQUIRED HIM TO PULL OFF THE HIGHWAY FOR HIS SAFETY. ONCE OFF THE HIGHWAY, HE TURNED THE VEHICLE OFF AND THEN TURNED THE VEHICLE BACK ON WHICH CLEARED THE PROBLEM. AT THE TIME OF THESE ISSUES, THE VEHICLE HAD APPROXIMATELY 38,000 MILES AND WAS 2 1/4 YEARS OLD. HE SUBSEQUENTLY TOOK THE VEHICLE IN FOR SERVICE, SEVERAL DAYS AFTER THE WEEK IN WHICH HE HAD 7 SEPARATE INCIDENTS, AND THE FORD DEALER REPLACED THE THROTTLE BODY. THERE APPEARS TO BE A SIGNIFICANT BODY OF KNOWLEDGE THAT INDICATES FORD HAS A PROBLEM WITH THE THROTTLE BODY ON LATE-MODEL ESCAPES. FORD SHOULD, AT A MINIMUM, ACKNOWLEDGE THIS SAFETY CONCERN, AND ALSO MAKE REPAIRS AT NO COST TO THE CONSUMER, TO MITIGATE THIS PROBLEM. *TR
ENGINE STALLS UPON ACCELERATION, HAVE TO PULL OVER AND TURN THE ENGINE OFF AND THEN DO A RESTART. IT IS NOW AT THE DEALERSHIP WITH A DEFECTIVE THROTTLE BODY WAITING ON THE PART. I NOW UNDERSTAND IT IS BEING RE-DESIGNED WITH NO ETA ON MANUFACTURE OR DELIVERY TO MY DEALER. *TR
I WAS DRIVING UP A HILL WHEN MY ENGINE SHUT OFF AND CAR STARTED LURCHING FORWARD. THE BRAKES SLOWED THE CAR DOWN BUT LURCHING CONTINUED. THE CAR RESTARTED OKAY BUT STALLED SEVERAL MORE TIMES AS I WAS DRIVING IT TO THE DEALER. THERE WERE NO WARNING LIGHTS ON AND I HAVE ALWAYS TAKEN GREAT CARE OF THE CAR. THERE WERE NO ODD NOISES OR SIGNS THAT SOMETHING WAS WRONG UNTIL THE CAR STOPPED. I AM THANKFUL THAT I WAS ON A NEIGHBORHOOD ROAD AND NOT A BUSY STREET OR HIGHWAY. DEALER SAYS THE ISSUE IS THE ELECTRONIC THROTTLE BODY WHICH IS ON NATIONAL BACKORDER AND MAY TAKE 6-8 WEEKS TO REPAIR. IF SOMETHING IS ON NATIONAL BACKORDER, DOES THAT MEAN THIS IS HAPPENING TO OTHERS AS WELL? PLEASE INVESTIGATE. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE ENGINE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 66,000. *TR
THE CAR CAME TO A SUDDEN STOP WITHOUT WARNING, IT SEEMS TO HAVE A FAULTY THROTTLE BODY. *TR
VEHICLE SURGED AFTER A STOP AND WOULD NOT GO. HAD TO COAST OFF SIDE OF ROAD AND SHUT DOWN AND RE-START VEHICLE. HAS DONE THIS MULTIPLE TIMES. THE THROTTLE BODY WAS THE CULPRIT PER THE FORD TECHNICIAN. PART IS BACKORDERED DUE TO HIGH DEMAND FOR PART. THE THROTTLE BODY IS THE HIGHEST PART ON ORDER THROUGH FORD, INDICATING AN ISSUE WITH THIS. *TR
IN HEAVY TRAFFIC THE VEHICLE LOSS POWER WITH NO RESPONSE FROM THROTTLE. MANAGED TO PULLED OUT OF TRAFFIC AND NOTICE ENGINE STILL RUNNING AND CHECK ENGINE AND WRENCH LIGHT ON, STILL NO THROTTLE RESPONSE. TURNED OFF ENGINE AND WAITED 30 MINUTES. RESTARTED ENGINE APPEARED TO RAN FINE. STARTED DOWN THE ROAD GOT ABOUT 5 MILES AND THE SAME THING HAPPENED AGAIN. HAD VEHICLE TOWED TO DEALER. THEY TOLD ME THE THROTTLE BODY WAS BAD AND IT WOULD BE 2 OR MORE WEEKS TO GET THE PART IF WE ARE LUCKILY. THEY OFFERED NO LOANER CAR AND TOLD ME I COULD RENT A CAR. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Escape → · Every Escape year → · How the figures are calculated →