2009 Ford Escape complaints

The contact owns a 2009 Ford Escape. The contact stated that while driving at an undisclosed speed, the power steering assist failed, and the steering wheel was difficult to maneuver. The vehicle was towed to an independent mechanic. The mechanic related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The vehicle was then towed to the dealer and diagnosed with steering column failure. The steering column needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 178,000.

I brought my 2009 Escape in for a steering recall. When Hopkins Ford checked for codes, they said there were none. They then performed a reset on the electric steering. After they performed the reset, my steering went out. I brought it back to have it checked again then they said now there is a code. They are now claiming they are not responsible for the code repair (Steering column) because in their eyes, they reset the recall. I have been in contact with Ford customer service and they said there is nothing they can do because they closed the case when they reprogrammed the recall. There were no issues prior, or codes prior to them reprogramming the steering. They now are trying to tell me it will cost me $1700 to repair an issue that is part of a recall.

Power steering failure occurred without warning making it difficult to control the vehicle and potentially dangerous for both myself and others on the road.

The contact owns a 2009 Ford Escape. The contact stated that upon the start of her vehicle, the power steering assist fault warning message appeared on the instrument panel. The contact also stated that excessive force was needed to steer the vehicle which rendered the vehicle inoperable. The contact called an unknown dealer and was informed that her vehicle had been previously serviced under NHTSA Campaign Number: 14V284000 (Steering) prior to her owning the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 146,000.

Power steering electric assist failure , unable to steer or control vehicle in emergency, vehicle not inspected, no warning lights, system failed on December 13,2021

The contact owns a 2009 Ford Escape. The contact stated while driving 50 MPH, the brake pedal was depressed to the floor before the vehicle started to slow down. The contact veered to the side of the road and waited for a few minutes to restart the vehicle; however, the failure persisted. There was no warning light illuminated. The contact drove the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS system was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.

See NHTSA Recall No. 19V-904 for additional details. This recall should be amended to include the Ford Escape model line. The valve on the Anti-lock Braking System Module sticks open and causes reduced braking ability. The module is the same component as in the vehicles noted in the above referenced NHTSA recall.

The contact owns a 2009 Ford Escape. The contact stated that while her husband was driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The vehicle was taken to an independent mechanic and initially diagnosed with brake master cylinder failure. The brake master cylinder was replaced; however, the failure recurred. The mechanic then diagnosed the vehicle with Anti-Lock Brake System (ABS) and hydraulic failure. The Antilock Brake System (ABS) and hydraulic needed to be replaced however, parts were not available. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The contact related the failure to NHTSA Campaign Number: 16V733000 (Service Brakes, Hydraulic, Electronic Stability Control) however, neither the VIN nor the type of vehicle was included in the recall. The failure mileage was 49,900.

The contact owns a 2009 Ford Escape. The contact stated while driving approximately 15 MPH, the steering wheel became difficult to maneuver. The contact stated that after several minutes the vehicle regained normal operation. The vehicle was taken to an independent mechanic immediately after experiencing the failure. The contact stated that he was informed of a recall regarding the steering, possibly NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The vehicle was driven to the residence. The vehicle was not repaired. The local dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was made aware of the failure and the contact was provided a case number. The failure mileage was 73,945.

The contact owns a 2009 Ford Escape. The contact stated that while driving at approximately 30 MPH, she was unable to turn her steering wheel to the left or the right. The contact stated that the power steering assist warning light was illuminated. The contact was able to safely drive the vehicle slowly back to the residence. The vehicle was parked and had not been driven since. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 150,000.

The contact's daughter owns a 2009 Ford Escape. The contact stated that while his daughter was driving 65 MPH, the steering wheel started shuddering inadvertently. The power steering assist warning light illuminated. The contact stated that his daughter continued to drive the vehicle however, the steering wheel continued to shudder while the vehicle was at a complete stop. The contact stated that as his daughter pulled into a gas station, the steering wheel lost power steering and was significantly more difficult to turn. The contact stated that his daughter was able to forcefully turn the steering wheel while driving the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in any recalls. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V284000 (Steering) because the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 134,921.

Was driving my ford escape and went to stop and total loss of brake pedal it went to the floor almost causing me to hit another vehicle. All brakes are new no brake fluid leaking no where and master cyclinder tested good. I've done research online to thousands of complaints regarding the abs unit causing loss of brakes to many of people to where vehicle is unsafe to drive due to it happening again. So I got in and started the escape today to now having full brakes again. Ford should have to recall or buy back the escapes cause it's a safety hazard to people's lives that's driving theses escapes! NEVER KNOWING WHEN TOTAL BREAK LOSS IS GONNA HAPPEN AGAIN!!! Ford's should have to pay when someone gets in a accident due to total loss of break system due to abs unit/hcu..

I received a warning this morning from my car that i had a "power steering assist failure". I took it to the Capital City Ford (Joe Machens) dealer in Jefferson City, MO. I pulled in the garage and turned off the car. They checked a couple of things, turned the car back on and the wheel would not turn (this has never happend before). She said she would have to keep it and have it checked. They never called me so, about 5 hours later i checked in and they said i would get an email about what needed to be fixed. I never received one. They could see were some "torque" thing and maybe the "steering column" and it would be in the neighborhood of $900 plus labor. Until this morning their was never any problems other than the warning light coming on. This is the 3rd very expensive fix in the last 3 months. Upon further investigation i see that there was a recall on this very thing. I asked at Ford about it but they said since nothing comes up in the computer there is nothing they can do about it. This is a very dangerous thing and after reading some of the other complaints i am thankful i wasn't going down the highway and had my steering locked up like thousands of others have had happen to them. I think FORD should be held responsible for this because this is not something in anyway that a consumer can touch, alter or in anyway fix.

Never again with a Ford. Had a life threatening incident. K frame completely rusted out, making front passenger tire wobble and almost fall off. I was driving 65 mph and it started. Took to shop immediately to find gapping holes in k frame. Ford should be ashamed of themselves for allowing this to happen. Have read about previous complaints of this SAFETY issue with other years and people. I cannot afford repair I am on disability and now stuck without a vehicle. When I tried to break, abs and traction control came on. Was checked and mechanic said abs module failed also. Repairs are beyond what I can afford and I could have been killed along with others. I may call an attorney because k frame/ engine sub frame should last life of vehicle. Not take a life. I also had Huge safety issue with my Taurus, a few years ago, filed a complaint with you for this problem also. Nothing was done. I should have learned my lesson. Ford does not care, why can they get away with this , I saw the class action lawsuit results for other years with same issue. What a joke. Our government is failing us letting auto makers get away with these type of incidents.

The electric power steering stopped working and the car is now in manual steering which is very hard for me to steer around corners or when there is need for quick reaction needed to avoid an accident. Called dealer and they said their was a recall in 2014, (recall# 14V284000) and Ford called it recall# 14S05, for Ford Escapes 2008-2011 models. Ford says my VIN is not in recall. My car has same symptoms and is dangerous to drive. There are no warning lights that power steering is out.

Electric Power Steering Assist As I was driving on I-90 heading east Saturday Evening October 2, 2021 the power steering all of a sudden stopped working causing to have wrestle for control of the steering to avoid an accident. The problem still exist and hasn't as of yet been confirmed other than the fact that the power steering is still not working. There has been no inspection There was no warning of anything the Power steering just all of a sudden stop working.

Steering is hard to control at times, happens intermittently without warning. No check engine light codes appear. Previous recall information listed for this item but all manufacturer did was flash software so codes for this never appear. Manufacturer never replaced bad or faulty components. When bringing it to the attention of the dealership service department they don't acknowledge the issues as a recall but rather insist it's the obligation of the vehicle owner to replace the entire steering column and all sub components.

The contact owns a 2009 Ford Escape. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor and the vehicle did not immediately stop. The vehicle was taken to an independent mechanic who replaced the brake master cylinder however, the failure recurred. The local dealer was notified of the failure and the contact was informed that the failure was due to a faulty ABS module however, the part was on backorder. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 200,000.

The contact owns a 2009 Ford Escape. The contact stated that while driving at 35-45 MPH, the brake pedal would go to the floorboard when depressed. The failure occurred intermittently. The vehicle was taken to an independent mechanic and diagnosed with hydraulic brake control failure. The mechanic informed the contact that it was a recurring issue. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 180,000. The VIN was unavailable.

I WAS JUST STARTING OFF AFTER GETTING A GREEN LIGHT WHEN A POLICE CAR (THAT WAS TO THE RIGHT OF ME, WAS COMING QUICKLY OUT OF A STORE PARKING LOT) SUDDENLY POPPED ON THE SIREN WHICH STARTLED ME BUT CAUSED ME TO STOP SUDDENLY! WHICH MEANS MY BRAKE PEDAL WENT TO THE FLOOR IMMEDIATELY! AND MY CAR JUST KEPT GOING WHEN IT SHOULD'VE STOPPED! THANK GOD THERE WAS NO ONE BEHIND ME. AFTER THE POLICE CAR PASSED I PROCEEDED BUT REALIZED THAT THE BRAKES WERE LOOSE AND BRAKING WAS LOW AND NOT HIGH AS BEFORE...I PULLED INTO A PARKING LOT TO TEST THEM AND BEGAN TO PUMP TO SEE IF THEY'D COME BACK UP...TO NO AVAIL. AND THEY WERE MAKING AN AIR SOUND WHEN I PUMPED THEM. THEN, TO TOP IT OFF THE ENGINE LIGHT CAME ON AND WOULD NOT GO OFF. NEVER HAD ANY WARNING LAMPS COME ON BUT DID HAVE THE MASTER CYLINDER REPLACED ON 10/22/2020. I PURCHASED THE VEHICLE IN DECEMBER OF 2019.( YES, IT IS AVAILABLE FOR INSPECTION UPON REQUEST) I HAVE AN APPOINTMENT WITH A REPAIR SHOP TOMORROW MORNING, BUT AFTER READING ALL THE COMPLAINTS HERE I AM MYSTIFIED! AT LEAST I KNOW NOT TO WASTE MONEY I DON'T HAVE ON ANY REPAIRS...AND STILL HAVE TO MAKE THE CAR PAYMENTS, BUMMER! );

The contact owns a 2009 Ford Escape. The contact stated that while in stop and go traffic, the power steering assist failed to operate as needed without warning. The contact was able to restart the vehicle and the power steering returned and operated as needed. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which he linked to the failure. The dealer was notified of the failure and offered no assistance. The contact then reached out to the manufacturer and was informed that the vehicle was not under recall. The contact was also informed that there was a warranty placed on the vehicle for the power steering; however, the warranty had expired. The vehicle had yet to be repaired. The failure mileage was approximately 114,000.

I bought my Ford Escape Limited, 4 wheel-drive SUV in August, 2009 from a dealer in Baltimore County, Maryland. Later I retired from the Maryland Highway Administration and moved to Augusta, GA in February, 2015. In mid 2020 I saw the ABS light showing the my vehicle needed a repair to the ABS system. When I took the vehicle to my friendly mechanic shop, he told me that the ABS Module was defective and that he could not fix it. Since then I have been having a serious safety problem with the ABS Module which makes driving my vehicle very risky, especially when it is raining. The risk is felt whenever I am driving and need to stop at the red light or when another vehicle suddenly comes close to my vehicle which requires a quick decision to avoid accident using the ABS system that was designed for that purpose. In that case, I had difficulties stop and my vehicle will often pull to the left even with new brake pads on. That poses a serious safety threat. But as auto makers, the Ford Company know or should know that nearly all Ford Escape and Mercury Mariner vehicles are assumed to have ABS Module and other defects. Sadly, the Ford Company neglected to notify me of the recall. The defects in the ABS Module of my SUV pose a serious safety risk to me; so, that is very concerning to me. Thanks for your help with this complaint. Note: I coincidentally found the recall information last night on Google Search on 9/20/2021. Date of this complaint: 9/21/2021 Ford’s False Claim Number for

When I put my key into the ignition it will not start the vehicle. I’ve searched this on the internet and found it is a very common problem with this model vehicle

Purchased car in Dec 20. Brakes were 'mushy'. Previous owner had over $1000 in brake work done (new pads-front, shoes - rear, new master cylinder, new rotors, etc.) I am a GM and John Deere-trained mechanic. I determined the defect was in the ABS valve assembly. There is at least 1 of 4 ABS side solenoid valves not seating/sealing properly. Replaced the defective ABS unit with a low mileage used valve assembly, keeping the original ECU since it is keyed to the VIN. 9 months later, the ECU has failed (Code B1342 ABS ECU inoperative). Service brakes are still tight and function. Tried cleaning / reseating main wiring connector with no luck. Problem was sporadic over past 60 days (ABS light / ASC / Parking brake lights illuminated) and then would disappear. ECU finally failed completely with warning lights on continuously. Vehicle has 142,000 miles and is over 12 yrs old. Ford says they have never heard ofan ABS issue but confirmed the defect. The local dealer will gladly replace the ABS module for approx $1000. Ford has a responsibility to address this issue not only in Escapes of all years but throughout their model lineup. This is a safety issue that needs to be fixed. Not looking for a freebie but would rather not be the victim of an avoidable car accident and be cleaned off the pavement with a stick and a spoon. Needless to say, Ford reputation has suffered a loss of credibility.

Subject vehicle was a 2009 Ford Escape with 74,123 miles. Driving the vehicle the front passenger lower control arm separated from the k-frame/cradle causing the vehicle to lose control. Loss of steering was experienced as well as tire lock up from the front tire lodging against the back of the fender. The CV shaft also separated during the failure resulting in loss of transmission engagement. There was no warning prior to the event, the failure was sudden and immediate. The loss of vehicle control was extreme. Failure is identical to RCRIT-14V165-9596 for the 01-04 Escapes. The reason the recall was only isolated to the 01-04 Escapes is unknown. In my opinion, whatever PCA actions or supplier related issues identified by Ford Motor Company during the prior recall investigation to support the recall only affecting 01-04 model years was either incomplete or inaccurate. The frame rust through condition extends beyond the model years listed in the recall and was not resolved as shown by subsequent failures on vehicles outside of the recall model year window. No mechanism was put in place to prevent the control arm separation in the later model year Escapes to prevent the same safety issue from occurring. I was unable to obtain a front cradle from a local salvage yard that did not exhibit perforation present or starting supporting this condition is occurring on all model year Escapes from 2001 to 2012 in corrosion prone areas. The recall should be extended to all model years invo

Subject vehicle is a 2009 Ford Escape with 74,123 miles. Driving the vehicle the lower control arm separated from the front frame otherwise known as the engine cradle or subframe. The failure is identical to the subframe failures on the 2001 - 2004 Ford Escapes currently under recall. The failure was immediate with no prior warning. The vehicle exhibited loss of steering control, wheel lock up from the front tire contacting the back of the wheel opening, and loss of transmission engagement from cv joint separation. In my opinion, whatever PCA actions or quality root cause was identified by Ford Motor Company during the prior recall investigation isolating the condition to 2001 - 2004 Escapes was either incomplete or inaccurate. This is supported by the same failure occurring in Escapes outside of that model year window. No mechanism was added after the 2004 Escapes were produced to prevent this failure from occurring. Images attached show the failure that was experienced. I was unable to obtain a good used frame locally that did not exhibit signs of corrosion with perforation present or starting. This further supports the failure mode is beyond the scope of the initial recall. The recall should be expanded to prevent future accidents that could have the potential for injury or death.

The contact owns a 2009 Ford Escape. The contact stated while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact had taken the vehicle to an independent mechanic who performed various brake tests and found no faults with the braking system. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

Fuel tank leaks from seam or seal on side of tank

The contact owns a 2009 Ford Escape. The contact stated that while her granddaughter was driving approximately 60 MPH, the power steering suddenly failed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 120,000. THE CONSUMER STATED THAT THE DEALER ADVISED THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. *JS

The contact's mother owns a 2009 Ford Escape. The contact’s mother informed him that while driving 45 MPH, the steering wheel became difficult to turn. The driver pulled over and restarted the vehicle which restored functionality temporarily. There was no warning light illuminated. The vehicle was diagnosed by a local mechanic but was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 72,337.

Out of the blue as I was driving the power steering randomly stopped working, jerking me to the side. I have to manually turn it now and have no idea what went wrong. I believe this is the same safety recall issue you sent notices out for but for some reason my vin number is not listed and I think this is a error on your part.

The contact owns a 2009 Ford Escape. The contact’s son stated that while driving 60 mph, the steering wheel became difficult to turn. The contact’s son pulled over and restarted the vehicle. The contact stated that there was no warning light illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (Steering) however, the failure persisted. The vehicle was diagnosed but was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 109,000.

The steering has a recall but not for my particular vehicle. The power steering will stop working occasionally. It is the electronic steering. It has only occurred when starting the vehicle. I have not brought it in to the dealer. It does not produce a warning lamp. As long as it does not occur when driving, it is safe. I feel that it should be included in the current recall that is for some of the vehicles.

Power steering not working. First noticed it on 7/21/21 while backing out of a parking spot. Very difficult steering the vehicle, especially during slow turning movements like backing up the vehicle or tight turns. Emergency movements would be near impossible. It was intermittent on 7/21/21 but it's now a consistent problem. No one else has looked at the vehicle and there were no warning lights.

The contact owns a 2009 Ford Escape. The contact stated that while his daughter was driving approximately 55 mph, the power steering suddenly failed while turning onto an exit ramp. During the failure, the steering wheel became very difficult to turn in either direction. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power steering control module was faulty and needed to be repaired or replaced. The vehicle was not yet repaired. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA campaign number 14V284000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 114,000.

The contact owns a 2009 Ford Escape. The contact stated while driving at a low rate of speed, the power steering ceased to operate without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which he linked to the failure however, the Vin was not included in the recall. The manufacturer was then notified of the failure but offered him no assistance. The vehicle was not repaired. The failure mileage was approximately 163,000.

We have a 2009 ford escape.The electric power steering assist Has started to work intermittently. As my daughter drives this car, I can't have her driving it if all of a sudden the power steering is gonna not work. The local Ford garage said there was no outstanding recalls on it and offered no further help. Very disappointed and I'm not planning to ever buy another Ford.

The hinges on the glass for the tail lift corroded causing the back window to drop. This poses a safety hazard when driving or opening the back window on the tail lift.

Our 2009 Ford Escape built at the Kansas City Assembly Plant has experienced a complete failure of the Electric Power Steering System. There were no warning lights when the Electric Power Steering System failed causing the vehicle to revert back to manual steering. Once the power steering failed it took a greater amount of effort to steer the vehicle safely. I immediately took the vehicle to my repair shop where they determined that the vehicle had experienced a complete failure of the power steering assembly with a diagnostic code of B1342 (power steering module failure). The vehicle was repaired by replacing the Steering Column Assembly - CL8Z-3C529-D.

Vehicle lost power steering while in motion (low speed) which almost made me crash into a pole in a parking lot. Turned vehicle off, removed key from Ignition, reinserted key into ignition and started vehicle. No power steering still. No warning lamps or lights concerning steering. Checked recalls per VIN as this is a common occurrence with 2007-2011 Ford Escapes but am told that this vehicle does not fall under the recall notice.

Hello, I need help. I had my vehicle towed to Bill Knight Ford because the power steering goes out while you’re driving. There is a recall that fixes this. The recall has not been fixed but they are telling me it has been fixed. I know for fact the PCSM recall was not fixed! They are refusing to fix/look at it until I get the alternator fixed. I repeat this recall from 2015 that’s related to the power steering has not been fixed! This is unacceptable, please help.

5/30/21 Power steering failed.

THE POWER STEERING WENT OUT. VERY HARD TO TURN STEERING WHEEL

ABS, PARKING BRAKE, AND ANTI-SKID LIGHTS ALL ON. THE REPAIR SHOP SAYS THE ABS MODUL NEEDS TO BE REPLACED.

THE 2009 FORD ESCAPE SUBFRAME IS CORRODED AND RUSTED. THIS COULD CAUSE A WHEEL TO COME APART FROM THE FRAME AND CAUSE AN ACCIDENT IF WE DRIVE IT OVER 55 MILES AN HOUR. HER CAR SHAKES WHEN SHE IS BRAKING - AND RATTLES CONSTANTILY. THERE IS A KNOWN RECALL ON 'SOME' 2009 FORD ESCAPES, HOWEVER OURS DOES NOT FALL INTO THIS CATEGORY THEREFORE FORD WILL NOT FIX THIS. THE FIX FOR THEM IS A SIMPLE BRACKET MOUNTED UNDER THE CAR TO HOLD THE FRAME TOGETHER, ALTHOUGH IT IS NOT THE DESIRED FIX TO KEEP MY DAUGHTER SAFE, IT IS A FIX. THE AIR CONDITIONER CONDENSER IS SITTING ON TOP OF THE SUBFRAME CORRODING IT, I HAVE RESEARCHED WHY IT'S HAPPENING. I HAVE CONTACTED FORD MOTOR COMPANY AND BECAUSE OUR CAR'S VIN NUMBER DOES NOT MATCH THE VEHICLES THEY HAVE ON FILE, THEY STATE THERE IS NOTHING THEY CAN DO. MY 19 YEAR OLD IS DRIVING THIS CAR AND IT IS NOT SAFE. FOR ME TO GET IT FIXED WILL BE APPROXIMATELY $2000 AND IF THIS IS A KNOW ISSUE, FORD SHOULD FIX IT.

ELECTRICAL POWER STEERING STOPS WORKING AFTER THE VEHICLE HAS BEEN DRIVEN MAKING STEERING VERY DIFFICULT. AFTER THE VEHICLE SITS OVERNIGHT AND COOLS DOWNS THE ELECTRICAL POWER STEERING WILL BEGIN WORKING AGAIN MOST OF THE TIME. THIS HAS OCCURRED ON NUMEROUS OCCASIONS DURING THE LAST FEW MONTHS

I WAS DRIVING AND MY BRAKES FELT SOFT, ALMOST HAVING TO GO ALL THE WAY TO FLOOR. I TOOK IT TO FORD DEALERSHIP RIGHT AWAY, UNCOMFORTABLE DRIVING MY VEHICLE. AFTER DOING MULTIPLE THINGS, DEALERSHIP SAID WAS MY MASTER CYLINDER. SO HAD MY MASTER CYLINDER. THEY CALL TO SAY, THEY TEST DRIVE MY CAR AND MY CAR WAS STOPPING FINE. I PICKED UP MY CAR, DRIVING HOME, IT FELT EXACTLY AS WHEN I DROPPED OFF MY CAR. I CALLED THEM BACK NEXT DAY TO ADVISE OF SAME AND NOW THEY ARE SAYING IT MAY BE ABS MODULE

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER SENSOR FAULT WARNING INDICATOR LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE STEERING WHEEL LOCKED UP AND FAILED TO TURN LEFT OR RIGHT. THE CONTACT CALLED STRAUB FORD (20 JEFFERSON AVE, MOUNDSVILLE, WV 26041, (888) 876-3387) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ELECTRIC POWER ASSIST MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.*DT

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE BATTERY LIGHT WAS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.