2009 Ford Escape complaints

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE ENGAGED INTO A ROUGH IDLE AND STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT AND THE WRENCH WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 51,500 AND THE CURRENT MILEAGE WAS 52,000.

WAS DRIVING IN RIGHT LANE APPROXIMATELY 45MPH AND I LOST ALL ACCELERATION. THOUGHT I HAD A FLAT OR SOMETHING. PULLED OVER AND INTO A PARKING LOT. ENGINE WAS IDLING ROUGH SO I TURNED IT OFF AND CALLED MY HUSBAND TO SEE WHAT WAS HAPPENING WITH THE CAR. HUSBAND CAME AND RESTARTED, DROVE HOME NO ISSUE. ON 8/11/12 DRIVING TO STORE THE SAME THING HAPPENED BUT THIS TIME NOTICED THE WRENCH LIGHT CAME ON. THE GAS PEDAL STOPPED WORKING LOOSING ALL ENGINE POWER. PULLED OVER AND CALLED MY HUSBAND TO SEE WHAT HAPPENED. LEFT CAR RUNNING, HUSBAND PRESSED GAS PEDAL BUT ENGINE STAYED AT ROUGH IDLE. TURNED CAR OFF AND RESTARTED, DROVE CAR HOME AND CALLED SERVICING DEALERSHIP FOR APPOINTMENT. HAD THE VEHICLE SERVICED ON 8/10/12 TO CHECK TRANSMISSION, THOUGHT THAT WAS THE PROBLEM BUT THEY SAID EVERYTHING WAS FINE. THEY SAID THEY WOULD LET US KNOW TODAY 8/12/12 IF VEHICLE SHOULD BE TOWED IN RATHER THEN DRIVING IT IN DUE TO SAFETY REASONS. *TR

WHILE DRIVING ON US 441. OUR CAR STALLED ON THE MOUNTAIN BETWEEN CHEROKEE, N.C. AND GATLINBURG, TENN. WE PULLED TO THE SIDE OF THE ROAD, TURNED THE ENGINE OFF, AND WERE ABLE TO RESTART IT AND CONTINUE FOR A FEW MILES BEFORE THE PROBLEM RECURRED. THIS STOP AND GO OCCURRED ABOUT 7 TIMES BEFORE WE WERE ABLE TO GET TO SEVIERVILLE, TENN TO GET IT REPAIRED. MY CONCERN IS THAT THERE ARE FEW PLACES TO PULL TO THE SIDE OF THE MOUNTAIN, SO IT WAS DANGEROUS FOR US AND OTHER CARS TO STOP AS WE DID. THE DEALER TOLD US THE PROBLEM WAS CAUSED BY A DEFECTIVE THROTTLE BODY. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE SEAT BELT WOULD NOT UN-LATCH. AFTER FOUR MINUTES THE CONTACT WAS ABLE TO UN-LATCH THE SEAT BELT AND EXIT THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE SEAT BELT COULD NO LONGER BE LATCHED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER NOR CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

I HAVE OWNED 2009 FORD ESCAPE LIMITED V-6 LESS THAN TWO MONTHS. WHILE DRIVING 35-40 MPH THE VEHICLE SUDDENLY WOULD NOT ACCELERATE. IT DID NOT STOP RUNNING SO I WAS ABLE TO EXIT THE ROADWAY AND RETURN HOME. IT TOOK SEVERAL MINUTES FOR IT TO RETURN TO NORMAL. I DID NOT GET A CHECK ENGINE LIGHT OR OTHER WARNING. DEALER ADVISES I SHOULD WAIT TO SEE IF IT HAPPENS AGAIN AS IT WOULD BE DIFFICULT TO DIAGNOSE AT THIS POINT. AT THE TIME OF THE INCIDENT I WAS ON MY WAY TO INTERSTATE HIGHWAY WITH 70 MPH SPEED LIMIT AND A LOT OF HEAVY TRUCK TRAFFIC. I FEEL FORTUNATE INCIDENT HAPPENED WHEN AND WHERE IT DID. *TR

I WAS SITTING IN THE BANK LINE WITH MY FOOT ON THE BRAKE, WAITING TO GET TO THE DRIVE-UP ATM WHEN MY CAR SUDDENLY ACCELERATED. I IMMEDIATELY APPLIED THE BRAKE HARDER TO STOP THE CAR FROM MOVING FORWARD. THIS HAPPENED ON TWO OTHER OCCASIONS. WHEN I MENTIONED IT TO MY SERVICE SPECIALIST HE SAID HE CHECKED THE CAR AND THERE WERE NO PROBLEMS INDICATED. I HAVE A 2009 FORD ESCAPE XLT V-6. *TR

MY FORD ESCAPE IS A 2009, 3 YEAR OLD CAR WITH REGULAR MAINTENANCE CHECKS. ON JULY 12TH, I OPENED AND CLOSED THE DRIVER DOOR AND THE WINDOW SLID DOWN. ONCE TAKEN TO GET DIAGNOSED, I WAS TOLD THE REGULAR CABLE HAD GONE OUT. I HAD IT FIXED AND WAS ON MY WAY. ON JULY 16TH, JUST 4 DAYS AFTER, I WAS PICKING UP DRY CLEANING, I PUT CLOTHES IN THE BACK SEAT, AND ONCE THE DOOR WAS CLOSED, SAME THING HAPPENED, WINDOW SLOWLY SLID DOWN. NO OPENING/CLOSING WINDOWS TO PROVOKE IT. I WAS TOLD ONCE AGAIN IT WAS THE REGULATOR CABLE AND NEEDED TO BE REPLACED. BOTH PROBLEMS EXACTLY THE SAME, WITHIN 4 DAYS OF EACH OTHER. ALL MECHANICS AND SERVICE REPS TOLD ME IT WAS VERY UNUSUAL THAT THE REGULATOR GO OUT ON SUCH A NEW CAR. CALLED FORD CORPORATE AND WAS UNABLE TO GET ASSISTANCE TO PAY FOR THIS DEFECT. HOW CAN A 3 YEAR OLD CAR WITH NO EXTREME USE OF THE POWER WINDOWS BE CAPABLE OF SUCH PROBLEMS? THE CAR IS DEFECTIVE AND FORD SHOULD'VE PAID FOR THE REPAIR. *TR

DRIVING FORD ESCAPE 2009 AT CONSISTENT HIGHWAY SPEED FOR APPROXIMATELY 20 MINUTES. IPHONE PLUGGED INTO USB PORT, HEAD LIGHTS, AIR CONDITIONING ON AND WORKING. SUDDEN FEELING OF HESITATION AND THEN FLOATING. ORANGE WRENCH LIGHT APPEARED. SUDDEN LOSS OF RPM'S AND ENGINE POWER. SEMI-TRUCK BEHIND ME WEAVED INTO OTHER LANE. I ACTIVATED HAZARD LIGHTS AND COASTED/CHANGED LANES OVER 3 LANES OF HIGHWAY TRAFFIC TO SHOULDER OF EXPRESSWAY. STOPPED AND PARKED CAR. WRENCH LIGHT REMAINED ON. AIR CONDITIONING, MUSIC, AND LIGHTS REMAINED WORKING. I LOOKED UP CODE IN OWNER'S MANUAL AND FOUND "POWERTRAIN" "SERVICE IMMEDIATELY". I TURNED OFF CAR. I TURNED OFF AIR CONDITIONING, UNPLUGGED IPHONE, MUSIC, AND LIGHTS. I RESTARTED CAR. CAR IMMEDIATELY RESTARTED WITH NO WARNING LIGHT. WITH CAR IN PARK, TESTED ACCELERATION, NO HESITATION WITH RPMS. I TURNED OFF CAR AND WAITED 5 MINUTES. I TURNED CAR BACK ON, AGAIN NO WRENCH LIGHT, NO HESITATION WITH RPM/GAS PEDAL TESTED. I TURNED OFF HAZARDS AND ATTEMPTED TO DRIVE. NO FURTHER PROBLEM DRIVING THAT NIGHT OR THE NEXT DAY. ON MONDAY I TOOK CAR TO FORD DEALERSHIP FOR INSPECTION. I WAS CALLED AND TOLD THAT BATTERY NEEDED REPLACEMENT. I EXPLAINED I WAS CONCERNED BECAUSE THERE WAS NO LOSS OF AUXILIARY POWER, RATHER ENGINE POWER. THE SERVICE REPRESENTATIVE STATED THEY WOULD REPLACE BATTERY AT MY AGREEMENT AND CONTINUE TESTING. I WAS CALLED LATER IN DAY AN NOTIFIED THAT THERE WAS NOTHING WRONG WITH MY CAR. WHILE WAITING FOR CALL FROM DEALER, I "GOOGLED" FORD ESCA

THIS PAST WINTER THE DRIVERS SIDE EXIT SHAFT SEAL FAILED. THE TRANSMISSION WAS SERVICED BY OUR LOCAL FORD DEALER. UPON RETURN MY WIFE NOTED THE STEERING COCKED TO THE LEFT SLIGHTLY BUT NO OTHER ISSUES, I TOLD HER THAT THEY PROBABLE WERE OFF A TOOTH ON THE PITMAN ARM AND THAT SHE NEEDED TO TAKE IT BACK, SHE HAD NOT. THE DAY IN QUESTION WAS THE FIRST TIME THAT I HAD WITNESSED THE MALFUNCTION. I HAD MADE A TURN OFF A SECONDARY STREET TO ENTER THE HIGHWAY. IT WAS ABOUT A 90 DEGREE TURN, AND WHEN I EXITED THE TURN, THE STEERING WHEEL WAS STILL AT A 45 DEGREE ANGLE OFF NEUTRAL. IT STAYED THIS WAY FOR A FEW SECONDS AS I ACCELERATED DOWN THE ON RAMP, THEN VIOLENTLY RETURNED TO NEUTRAL. I PULLED OFF TO THE SHOULDER AND CHECKED TO SEE WHAT HAPPENED. THIS HAPPENED TWO MORE TIMES THAT DAY AND THE FOLLOWING DAY. I MADE SEVERAL 90 DEGREE TURNS TO SEE IF I COULD DUPLICATE THE ISSUE. MY WIFE LET ME KNOW THAT THIS HAD HAPPENED TO HER, USUALLY WHEN SHE WAS PARKING THE CAR AT SCHOOL. WHEN SHE STARTED THE VEHICLE, THE WHEEL WOULD RETURN TO NORMAL. IT IS CURRENTLY AT THE DEALERSHIP FOR THIS ISSUE. I WAS TOLD THIS MORNING THAT THERE ARE PARTS ON ORDER FOR THE STEERING GEAR AND STEERING POSITION SENSOR. WHEN WE RETURNED HOME, WE WERE IN FT WORTH TEXAS FOR THE WEEKEND IN QUESTION, I CALLED THE DEALER AND WAS TOLD THEY HAD SEEN THIS A FEW TIMES BUT THAT IT WAS OKAY TO DRIVE THE VEHICLE UNTIL IT WAS TAKEN IN FOR SERVICE. I WANTED TO MAKE SURE AND NOTIFY THE NHTSA. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE SITTING AT A STOP SIGN BOTH SIDE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE INSURANCE COMPANY STATED THAT HE NEEDED TO TAKE THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH UPHILL WHEN THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE BEGAN TO JERK WITH HESITATION. THE FAILURE RECURRED WHENEVER THE CONTACT ENCOUNTERED A SLIGHT GRADE OR HILL AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

INTERMITTENT PROBLEM WHEN DRIVING GAS PEDAL SEEMS TO LOOSE RESISTANCE, VEHICLE STARTS TO SLOW EVEN THOUGH ADDING MORE POWER, AS VEHICLE SLOWS AND APPROACHES 5 MPH IT STARTS TRANSMISSION TO SEIZE AND ENGINE TO BACKFIRE. THEN WITH CAR STOPPED IT WON'T GO. WHEN RESTARTED IT WON'T GO THE FIRST TIME BUT THE SECOND START WILL THEN OPERATE NORMALLY. HAS HAPPENED SEVERAL TIMES IN A DAY AT HIGHWAY SPEED OR IN TOWN. FORD DEALER UNABLE TO REPAIR IT SO FAR HAD A MINOR LEAK IN AXLE SEAL IN FRONT WHEEL DRIVE REPAIRED THAT NO HELP. I BELIEVE IT IS A THROTTLE BODY PROBLEM AND HAVE FOUND THIS PROBLEM BEING SUFFERED BY MANY OTHERS ON INTERNET FORUMS FOR REPAIR ADVICE/QUESTIONS. *TR

THE DAY AFTER PURCHASING MY 2009 FORD ESCAPE ON 2/16/2012, THE ENGINE STALLED WHILE I WAS DRIVING. I WAS SLOWING DOWN TO TURN INTO A DRIVEWAY, AND THE DASH BOARD LIT UP (ENGINE, OIL AND OTHER LIGHTS). I PUT THE CAR AND PARK AND RESTARTED IT. I THOUGHT IT WAS A RANDOM EVENT. A WEEK LATER IT STALLED AGAIN WHILE TRAVELING APPROX 60 MILES PER HOUR ON A HIGHWAY. I HAD SLOWED BECAUSE THE SPEED LIMIT HAD DECREASED IN THAT AREA. THE DASH LIT UP AGAIN AND THE CAR STALLED. I AGAIN, PUT IT IN PARK AND RESTARTED THE TRUCK. THE CAR WAS TAKEN TO THE APPROVED MECHANIC FOR THE DEALERSHIP AND THEY COULD NOT FIND OUT WHY THE VEHICLE STALLED. THE MECH STATED A CODE INDICATED PROBLEMS WITH THE GAS CAP BUT NO REASON FOR THE STALLING. THE FUEL ASSEMBLY WAS REPLACED. THE CAR HAS STALLED APPROX THREE TIMES SINCE THEN. TODAY, 4/23/12, I WAS TRAVELING APPROX 40 MPH AND IT STALLED WHILE IN TRAFFIC. I WAS GLAD THE PERSON BEHIND ME STOPPED WITHOUT REAR ENDING ME. APPROX 5 MINUTES LATER, AS I WAS TURNING INTO MY PARKING SPACE AT WORK, IT STALLED AGAIN. I REPEATED THE USUAL ...SHIFT TO PARK AND RESTART. THIS IS VERY DANGEROUS!!! *TR

2009 FORD ESCAPE. CONSUMER STATES VEHICLE DIED WHILE DRIVING *TGW THE CONSUMER STATED A WRENCH SYMBOL APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANY CODES AND THE VEHICLE PASSED ALL THEIR TESTS. THE DEALER DID FIX A TRANSMISSION LEAK AND AN AIR SENSOR. ON JANUARY 5, 2012, THE VEHICLE STALLED AGAIN AND THE WRENCH SYMBOL APPEARED AGAIN. THE DEALER WAS UNABLE TO FIND ANY CODES. ON MARCH 5, 2012, THE VEHICLE STALLED AGAIN, AND THE BATTERY SYMBOL ILLUMINATED. *JB

THE TRAFFIC WAS LIGHT; I WAS DRIVING ON RT. 173 GOING EAST BETWEEN HUNT CLUB RD AND 41. AS I PASSED OVER THE BRIDGE COVERING I-94, I LET MY FOOT OFF THE GAS TO CRUISE WHICH ALLOWED TRAFFIC TO MERGE AND CLEAR. THE ROAD CHANGES FROM TWO LANES TO ONE LANE AT THIS POINT. I WAS DRIVING ABOUT 40-45 MPH AND I SLOWED DOWN TO ABOUT 30-35 MPH. I WAS DRIVING STRAIGHT IN THE LEFT LANE. AS I STARTED TO ACCELERATE AFTER TRAFFIC IN FRONT OF ME CLEARED, I STEPPED ON THE GAS AND THERE WAS NO RESPONSE. I REPEATED AND LOOKED DOWN AND SAW THAT ALL THE GAUGE LIGHTS WERE ON. THE STEERING WAS DIFFICULT AND I APPLIED THE BRAKES SLIGHTLY AND REALIZED THAT THE ENGINE WAS OFF. THE ENGINE STALLED. THERE WERE NO NOISES. THE WINDOWS WERE OPEN. THE AC WAS OFF. I SHIFTED THE CAR IN NEUTRAL AND STARTED THE ENGINE AS THE CAR COASTED IN A STRAIGHT LINE. THE ENGINE RE-STARTED AND I CONTINUED TO DRIVE TO RT. 41. THE ENGINE STALLED AGAIN 2/4/12 WITH MILEAGE AT 33,866. BOTH TIMES I INFORMED THE DEALER WHO SAID THERE WERE NO ISSUES FOUND. *TR

THE TRANSMISSION IS SLIPPING AND WINING. LIKE A BEARING IS GOING OUT. I THINK IT IS THE OUTPUT SHAFT BEARING. *KB

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE UNOCCUPIED VEHICLE WAS PARKED, THE MOONROOF COLLAPSED AND FRACTURED INTO MULTIPLE PIECES AS A RESULT OF AN EXTREMELY SMALL AMOUNT OF SNOW ON THE TOP SURFACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MOON-ROOF WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 02/28/12 *BF UPDATED 03/14/12*LJ UPDATED 05/03/12*JB

REPEATED TRANSMISSION SHIFT ISSUES, VEHICLE WILL SHIFT EXTREMELY HARD, ESPECIALLY IN STOP AND GO TRAFFIC. SOMETIMES VEHICLE HAS A HARD TIME SWITCHING INTO REVERSE. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,626 AND THE CURRENT MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT SHE WAS ABLE TO RESTART THE VEHICLE AFTER A COUPLE OF MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE PROBLEM HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 36,000.

TRANSMISSION IS LOUD. SHIFTS ARE HARSH. SIGNIFICANT HESITATION WHEN ACCELERATING. TRANSMISSION HUNTS FOR GEARS. UPSHIFTS AND DOWNSHIFTS ARE FREQUENT. WHEN PASSING VEHICLES ON THE HIGHWAY, ACCELERATION IS DELAYED AS TRANSMISSION SHIFTS UP THROUGH GEARS, THEN DROPS TO A LOW GEAR. POWERTRAIN LIGHT COMES ON THE DASH. TO DEALER FOR SERVICE. THEY SAY THEY CANNOT LOCATE PROBLEM. *KB

SUNROOF EXPLODED WHILE DRIVING DOWN THE ROAD. GLASS EXPLODED OUTWARD AND NOT INWARD IF SOMETHING HIT IT. *KB

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT A SEAL BLEW IN THE FRONT AXLE, CAUSING TRANSMISSION FLUID TO LEAK FROM THE VEHICLE. THE DEALER DID NOT MAKE AN ATTEMPT TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 25,000. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. ....UPDATED 12/03/12 *BF THE CONSUMER TWO REPAIRS WERE MADE IN LESS THAN FIVE MONTHS. THE AXLE SEAL WAS LEAKING TRANSMISSION FLUID. UPDATED 01/12/12

THE REAR HATCH ON MY 2009 FORD ESCAPE XLT 4X4 FINALLY QUIT OPENING. I HAVE HAD THE VEHICLE INTO THE DEALER FOR NUMEROUS ISSUES AND ALWAYS MENTIONED A PROBLEM WITH THE REAR HATCH NOT ALWAYS OPENING BUT THEY COULD NEVER DUPLICATE THE PROBLEM. I AM NOW 5000 MILES OUT OF THE BUMPER TO BUMPER WARRANTY AND THE HATCH WILL NOT OPEN. IT USED TO 'HANG UP AND NOT OPEN ON OCCASION, BUT NOW APPEARS TO BE PERMANENT. WHEN I CALLED MY DEALER THEY TOLD ME IT WAS OUT OF WARRANTY AND THEY HAD OTHER CUSTOMERS THAT HAD THE SAME PROBLEM, UNFORTUNATELY, THOSE CUSTOMERS PAID BETWEEN $250.00 AND $700.00 TO HAVE IT FIXED. I CONTACTED FORD DIRECTLY REQUESTING THEY REPAIR THE LIFT GATE SINCE IT HAD BEEN REPORTED WHEN ORIGINALLY UNDER WARRANTY, ONLY TO BE ADVISED TO PAY TO HAVE IT REPAIRED AS IT IS NOW OUT OF WARRANTY, AND SAVE MY RECEIPTS IN CASE THERE EVER IS A RECALL. (I FIND THIS STATEMENT INTERESTING BECAUSE IT MEANS THEY ARE AWARE OF THE PROBLEM). THE ONLY LATCH ON THE LIFT GATE IS A BUTTON ABOVE THE LICENSE PLATE, THERE IS NO LATCH INSIDE THE VEHICLE OR GLOVE COMPARTMENT THAT WOULD ALLOW YOU TO MANUALLY OPEN IT. I CONSIDER THIS A HUGE SAFETY CONCERN. *TR

THE ENTIRE INTERIOR OF THE CAR WHERE ANY METAL IS EXPOSED IS COMPLETELY RUSTED OUT. ALL THE EXPOSED METAL COMPONENTS INCLUDING THE TRACKS FOR THE FRONT SEATS, THE UNDERSIDES OF THE SEATS, THE BOLTS HOLDING THE SEATS IN PLACE, AND ANY PIECES OF METAL ON THE INTERIOR OF THE CAR THAT ARE EXPOSED ARE COMPLETELY RUSTED OUT. THE CAR WAS TAKEN INTO THE DEALER AND I WAS TOLD THAT FORD DOES KNOW ABOUT THIS "PROBLEM" AND IT IS BECAUSE ALL OF THE METAL ON THE INSIDE OF THE CAR IS UNTREATED METAL AND THIS WILL RUST. I WAS FURTHER TOLD THAT THIS IS A "COSMETIC" PROBLEM AND BECAUSE THE CAR IS STILL FUNCTIONING THEN THEY ARE NOT RESPONSIBLE FOR FIXING THE PROBLEM. THE INTERIOR OF THE CAR LOOKS LIKE AN OLD, NEGLECTED CAR INSTEAD OF A TWO YEAR OLD PRISTINE LOW MILEAGE CAR THAT IT IS. FORD REFUSES TO FIX THIS PROBLEM UNTIL THE MECHANISMS COMPLETELY RUST OUT AND FALL APART. *TR

SIGNIFICANT SAFETY ISSUE IS AS FOLLOWS; 2009 FORD ESCAPE WITH A MANUAL TRANSMISSION WILL JUMP OUT OF 5TH GEAR INTO NEUTRAL. THIS FIRST OCCURRED FIRST IN NOVEMBER 2010 AT APPROXIMATELY 58000 MILES (REPAIRED), THEN IN APRIL 2011 AT APPROXIMATELY 72000 MILES (REPAIRED), THEN AGAIN IN OCTOBER 2011 AT APPROXIMATELY 90000 MILES, NOT YET REPAIRED. *TR

THE ACCELERATOR OF THIS RENTAL CAR FAILED, AFTER ACCELERATING TO OVER 40MPH ON A HIGHWAY. IT WOULD ONLY BEGIN TO WORK AGAIN ONCE WE STOPPED AND RESTARTED THE CAR. IT FAILED 5 MORE TIMES BEFORE WE WERE ABLE TO PARK IT SAFELY. *TR

THIS IS TO REPORT A RECENT ISSUE WITH MY 2009 FORD ESCAPE. I WAS DRIVING 65 - 70 MPH WHEN SUDDENLY MY ACCELERATOR DIED. IT IS LIKE LOSING THE BRAKES BUT THE OPPOSITE. PRESSING THE ACCELERATOR DOES NOT DO ANYTHING AND YOU HAVE TO GO ON THE SIDE FOR EMERGENCY STOP. THIS IS A SAFETY CONCERN GIVEN THAT IT IS A POSSIBLE CAUSE OF A CRASH WITH ANY VEHICLE AROUND YOU AT THE TIME OF SUDDENLY LOSING YOUR SPEED IN A HIGHWAY. THE DASH SHOWED A WRENCH LIGHT, WHICH TELLS ME TO BRING THE CAR TO DEALER. THE DEALER ON THE OTHER HAND WILL NOT FIX IT BECAUSE THEY CANNOT FIND A SERVICE CODE FROM COMPUTER. IT HAPPENED 4 TIMES AND I HAVE TO BRING THE CAR THE 2ND TIME, THEN THEY REPLACED THE THROTTLE BODY EVEN WITHOUT GETTING A SERVICE CODE. SO FAR NO REPEAT OF THE PROBLEM. BUT I THINK FORD SHOULD INVESTIGATE THIS FOR RECALL ISSUE AND FOR SAFETY REASON SINCE I SEE SIMILAR DISCUSSIONS FROM OTHER CUSTOMERS IN THE WEB. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A COMPLETE STOP. THE VEHICLE WAS TOWED TO A DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,741 AND THE CURRENT MILEAGE WAS 22,800.

I WAS DRIVING AT 60 MPH UP THE HILL AND WAS TRYING TO PASS A VEHICLE. I TRIED TO INCREASE THE SPEED TO 70 MPH AND THERE WAS SUDDEN SHIFT OF GEARS; IT WENT FROM HIGH TO LOW AND THEN HIGH AGAIN. I FELT SUDDEN JERK AND THE POWERTRAIN LIGHT CAME ON. THIS THING HAPPENED ONCE MORE AFTER THAT INCIDENT. I TOOK MY VEHICLE TO THE DEALER AND IT HAS BEEN THERE FOR LAST 4 DAYS. THE LATEST I WAS INFORMED IS THAT, THEY WILL REPLACE IT. THE REASON I AM WRITING THIS IS THAT, THIS IS NOT ONE SPORADIC ISSUE. I KNOW AT LEAST 2 PERSONS WHO HAD THE SAME ISSUE WITH 2009 ESCAPES. FORTUNATELY FOR ME, THE TRANSMISSION DID NOT DIE, BUT FOR THEM, IT DIED ON THE FREEWAYS. NOT A VERY SAFE SITUATION TO BE IN. THANKS FOR READING. *KB

ON 7/17/2011 WHILE DRIVING FROM EDEN PRAIRIE, MN TO HOME IN HASTINGS, MN WHILE STOPPED AT A TRAFFIC SIGNAL I, ALONG WITH MY WIFE AND GRANDDAUGHTER, SMELLED A ODOR LIKE BURNING PLASTIC. I PULLED INTO A NEARBY PARKING LOT AND WE GOT OUT OF THE VEHICLE AND I INVESTIGATED THE ODOR. I WAS ABLE TO DETERMINE THAT THE ODOR WAS ORIGINATING FROM THE DASH PANEL. WITHOUT DISMANTLING ANYTHING I WAS UNABLE TO DETERMINE THE EXACT CAUSE OF THE ODOR, WHICH BY THIS TIME WAS DISSIPATING. RESTARTING THE VEHICLE RESULTED IN NO RE-OCCURRENCE OF THE ODOR AND WE CONTINUED TOWARDS HOME. LATER AFTER STOPPING AT A STORE AND RESUMING OUT TRIP I WAS UNABLE TO DISCERN AIR FLOW FROM THE AIR VENTS ALTHOUGH THE FAN CONTROL WAS SET TO 2. NO AIRFLOW WAS APPARENT UNTIL THE FAN CONTROL WAS SET TO 4. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE TOWING THE VEHICLE WITH AN RV, SMOKE WAS SEEN FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AUTOMATIC TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE TRANSMISSION HAD BEEN REPLACED A TOTAL OF THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 THE CURRENT MILEAGE WAS 23,000. UPDATED 10/18/11*LJ UPDATED 3/29/12 *CN ON APRIL 3, 2012 THE VEHICLE WAS TAKEN TO THE DEALER, BECAUSE THE TRANSMISSION WAS SLIPPING WHILE SHIFTING. THE TRANSMISSION WAS REPROGRAMMED FOR THE SLIPPING ISSUES. UPDATED 05/18/12

ON AUG 13, 2011 THE REAR WINDOW ON OUR 2009 FORD ESCAPE SHATTERED WHEN THE HATCH DOOR WAS CLOSED. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. THE FIRST TIME WAS NOV 12, 2010 AND WE FILED A REPORT THEN TOO. FORTUNATELY, BOTH TIMES OUR CAR WAS SITTING IN OUR DRIVEWAY. BOTH TIMES THIS HAPPENED FOR NO APPARENT REASON WHEN MY WIFE CLOSED THE DOOR. WE KNOW THAT THE NHTSA IS INVESTIGATING THE 2010 - 2011 ESCAPE FOR THIS PROBLEM. PLEASE INCLUDE EARLIER MODELS AS WELL. WE BELIEVE THIS PROBLEM NEEDS IMMEDIATE ATTENTION BECAUSE IF IT HAPPENED WHILE DRIVING ON THE HIGHWAY A SERIOUS ACCIDENT COULD OCCUR.

WHILE BEING TOWED BEHIND MY MOTOR HOME THE TRANSMISSION BEGAN SMOKING. WHEN I STOPPED THERE WAS SO MUCH SMOKE COMING FROM THE VEHICLE I THOUGHT IT WAS ON FIRE AND GRABBED MY FIRE EXTINGUISHER. I HAD THE CAR HAULED TO THE NEAREST DEALER WHERE A REMANUFACTURED TRANSMISSION WAS INSTALLED AT 8260 ODOMETER MILES. THE SECOND TRANSMISSION FAILURE OCCURRED WHILE BEING TOWED AT 10834 ODOMETER MILES AND AFTER BEING TOWED APPROXIMATELY 1000 MILES AFTER THE FIRST FAILURE. THE DEALER INSTALLED ANOTHER REMANUFACTURED TRANSMISSION. EACH REPAIR TOOK 2-3 WEEKS TO COMPLETE. ALTHOUGH FORD MAINTAINS THAT THE ESCAPE CAN BE TOWED WITH ALL FOUR WHEELS ON THE GROUND THERE ARE NUMEROUS CATASTROPHIC FAILURES REPORTED ON THE INTERNET UNDER "FORD ESCAPE TRANSMISSION PROBLEMS + TOWING" WHICH LEADS ONE TO BELIEVE THE VEHICLE CAN NOT BE TOWED WITHOUT GREAT RISK. THIS FAILURE IS NOT ONLY AN INCONVENIENCE BUT IT IS A FINANCIAL PROBLEM FOR THE CONSUMER AND A SAFETY PROBLEM. DEPENDING UPON WHERE THE FAILURE OCCURS IT MIGHT BE VERY DANGEROUS OR IMPOSSIBLE TO PULL OVER AND WAIT FOR A TOW TRUCK. ALSO, AT SOME POINT THE VEHICLE COULD CONCEIVABLY CATCH FIRE WHICH WOULD PRESENT AN EVEN GREATER POTENTIAL PROBLEM. THERE IS AT LEAST ONE REPORT OF A FIRE ON THE NHTSA WEBSITE. THE TRANSMISSION USED IN THE ESCAPE IS A 6F35 TRANSMISSION WHICH IS ALSO USED IN THE MERCURY MARINER, FORD FUSION AND MAZADA TRIBUTE. SO THESE VEHICLES MAY HAVE THE SAME PROBLEM IF THEY ARE TOWED ALL FOUR WHEELS DOWN.

LIGHT BULBS (BRAKE, TURN SIGNAL, 3RD BRAKE LIGHT) ARE BURNING OUT AFTER ONLY A SHORT TIME. APPEARS TO BE BURN MARKS NEAR BASE OF BULB, SEEMS THEY ARE BURNING TOO HOT/TOO MUCH CURRENT. THESE BULBS WERE ONLY 2 YEARS OLD, WITH 22000 MILES ON VEHICLE. BOTH REAR BRAKE/TURN SIGNAL PART OF THE 3157 BULBS BURNED OUT. ONE OF THE BULBS IN THE 3RD BRAKE LIGHT BURNED OUT ALREADY. I REPLACED THE 2 BRAKE/TURN SIGNAL BULBS MYSELF AND TO PASS INSPECTION, HAD TO HAVE DEALER REPLACE 1 OF THE 3RD BRAKE BULBS THAT WAS BURNED OUT, WHICH WAS OUTRAGEOUSLY EXPENSIVE. ($20). *TR

LETTER FROM CONGRESSMAN BROWN ON BEHALF OF CONSTITUENT REGARDING PROBLEMS WITH HER 2009 FORD ESCAPE; SHE HAS AN ARBITRATION DATE ON JUNE 28 IN COLUMBUS, OHIO; PLEASE RESPOND DIRECTLY TO THE CLEVELAND OFFICE *TGW THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER ON FIVE OCCASIONS BECAUSE THE VEHICLE WOULD JUMP/LUNGE WHILE ENGAGING IT INTO DRIVE OR REVERSE. WITHIN THE LAST YEAR, THE VEHICLE BEGAN TO LUNG/JUMP WHILE DRIVING DOWN THE HIGHWAY. THE VEHICLE HAS ALSO BEEN TO THE DEALER SIX TIMES FOR A REAR LEAKING WINDOW. THE WEATHER STRIPING WAS REPLACED, BUT THE LEAK CONTINUED. RECENTLY, WHEN THE CONSUMER FILLED THE GAS TANK, IT ONLY REGISTERED A HALF TANK. ALSO, THERE WAS A VIBRATION COMING FROM THE VEHICLE WHILE DRIVING 25 MPH. *JB

WHILE DRIVING VEHICLE ON BUSY 4 LANE CITY STREET VEHICLE JUST STOPPED RUNNING. DRIVER WAS ABLE TO COAST TO CENTER LEFT TURN LANE BRINGING VEHICLE TO A STOP. VEHICLE WOULD NOT START AND HAD TO BE TOWED. DEALERSHIP REPLACED INERTIA SWITCH. CONCERN IS IF FUEL SHUT OFF SWITCH (INERTIA SWITCH) HAD FAILED WHILE DRIVING ON HIGHWAY AT 70 MPH WITH LOSS OF POWER STEERING AND POWER BRAKES IT IS ANY ONES GUESS WHAT THE OUTCOME MAY HAVE BEEN. THERE WAS NO ACCIDENT, SUDDEN START OR SUDDEN STOP TO CAUSE THE SWITCH TO FAIL. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING, THE STEERING WHEEL LOCKED. THE CONTACT REPLACED THE STEERING COLUMN TWICE BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 176,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

2009 FORD ESCAPE - DRIVER'S SEAT BELT MALFUNCTION AND LOCKED IN CLOSED POSITION. CANNOT RE-LATCH. FORD DEALER IN GALVESTON, TEXAS NOT RESPONDING TO REPEATED REQUEST TO SCHEDULE TO HAVE IT REPAIRED. DEALER SAYS THEY DO NOT HAVE THE PART....? *TR

I WAS ACCELERATING FROM A STOPLIGHT ON A TWO LANE ROAD WITHOUT A SHOULDER. A VEHICLE IN MY LANE SUDDENLY SLAMMED ON THE BRAKES, SO I LET MY FOOT OFF THE ACCELERATOR TO CHECK THE NEXT LANE TO SEE IF I COULD SWERVE OVER AT WHICH POINT I PRESSED ON THE ACCELERATOR TO GET IN FRONT OF THE CAR IN THE OTHER LANE BUT MY VEHICLE WAS UNRESPONSIVE. THE RPMS DIDN'T CHANGE, AFTER A COUPLE SECONDS AND THE ACCELERATOR TO THE FLOOR, IT FINALLY ENGAGED INTO GEAR AND JOLTED FORWARD. I NARROWLY MISSED THE STOPPED CAR. I HAVE EXPERIENCED THESE DEAD SPOTS IN ACCELERATION AFTER THE MANDATORY TSB FORD RELEASED. THERE HAVE BEEN FIVE TIMES IN WHICH IT ALMOST CAUSED AN ACCIDENT AND I TRY TO AVOID MAKING ANY LEFT HANDED TURNS AGAINST TRAFFIC. MY VEHICLE HAS ALSO BEEN PLAGUED WITH OTHER TRANSMISSION ISSUES, SUCH AS SLAMMING INTO GEAR, SLIPPING GEARS, SHIFT FLARES, HARSH SHIFTING AND EVEN THE TRANSMISSION BEING UNRESPONSIVE AND RESULTING IN THE VEHICLE JOLTING FORWARD WHEN OFF THE ACCELERATOR. *TR

ON SATURDAY, MARCH 26, 2011 I NOTICED THE STEERING WHEEL SHAKING AS MY 2009 FORD ESCAPE IDLED. THIS 'SHAKING' IS RANDOM; IT DOESN'T OCCUR ALL THE TIME. SINCE AROUND THE BEGINNING OF MARCH, THERE HAVE BEEN TIMES THAT, WHEN I START THE VEHICLE, THE POWER STEERING FREEZES. TO RECTIFY IT, I SHUT OFF THE VEHICLE, WAITED A FEW MOMENTS, RE-STARTED IT AND POWER STEERING WAS RESTORED. ONE TIME HOWEVER, THE 'FREEZING' OCCURRED WHEN I TURNED A CORNER. ON MARCH 29 THE POWER STEERING 'FROZE' AGAIN. I TURNED THE VEHICLE OFF AND THEN ON AGAIN A COUPLE OF TIMES TO RESTORE POWER STEERING BUT IT WAS STILL ABSENT. I DROVE ABOUT 60 MILES WITH NO POWER STEERING. I TOOK THE VEHICLE IN TO THE LOCAL FORD DEALERSHIP MARCH 30 AND WAS TOLD I NEED A NEW STEERING COLUMN, AT A COST OF $1200 FOR PARTS ALONE. I WAS ALSO TOLD IN THE INTERIM, BETWEEN NOW AND WHEN IT IS REPAIRED IT IS SAFE TO DRIVE. MY 2009 FORD ESCAPE HAS BEEN WELL-DRIVEN FOR THE TWO AND A HALF YEARS I'VE HAD IT, WITH NO COLLISIONS, ETC. THAT MAY HAVE COMPROMISED IT'S QUALITY AND PERFORMANCE. *TR

WALNUT CREEK FORD MISREPRESENTED THAT THE FORD ESCAPE I WAS PURCHASING WITH 17 INCH WHEELS AND TIRES COULD BE DRIVEN WITH CABLES AT THE TIME THAT WE ACQUIRED THE VEHICLE AND SIGNED AN ACKNOWLEDGMENT THAT IT COULD NOT USE SNOW CHAINS. SUBSEQUENTLY, WHEN WE HAD TO USE THE CABLES WE DISCOVERED THAT THE VEHICLE COULD NOT BE DRIVEN IN CALIFORNIA IN SNOW AT ALL BECAUSE NEITHER CABLES OR SNOW CHAINS CAN BE USED. SNOW TIRES ARE NOT AN OPTION BECAUSE THE CALIFORNIA HIGHWAY PATROL ALLOWS SNOW TIRES ONLY WITH 4 WD VEHICLES AND THIS CAR IS A 2 WD VEHICLE, THEREFORE, THE VEHICLE CANNOT BE DRIVEN SAFELY IN SNOW AT ALL. THIS IS A SAFETY ISSUE AND THE WALNUT CREEK FORD DEALERSHIP WILL NOT ACKNOWLEDGE ITS RESPONSIBILITY TO REMEDY THIS SAFETY DEFECT AND IN FACT WILL NOT EVEN RETURN MY PHONE CALLS AT ALL. UPDATED PORTABLE 03/03/11

PASSENGER SEAT BELT LOCKED ARBITRARILY. THE ONLY WAY TO RELEASE SEAT BELT WAS TO UNBUCKLE AND ALLOW SEAT BELT TO FULLY RETRACT. TOOK VEHICLE TO DEALERSHIP ON (3) OCCASIONS TO HAVE SEAT BELT REPLACED, PROBLEM CONTINUED. TOOK VEHICLE TO 3RD PARTY AND HAD SEAT BELT REPLACED AND PROBLEM IS NOW RESOLVED. ORIGINAL SEAT BELT WAS DEFECTIVE AND IN THE CASE OF AN ACCIDENT, PERSONS SITTING IN THE PASSENGER SEAT WOULD HAVE BEEN INJURED OR KILLED. FORD REFUSED TO HONOR FACTORY WARRANTY AND REPAIR PROBLEM. *TR

MY WIFE WAS LOADING OUR ESCAPE TRUNK BEFORE GOING TO WORK IN THE MORNING. WHEN SHE CLOSED THE HATCH DOOR, THE REAR WINDOW SHATTERED OUTWARD. IT WAS LIKE THE WINDOW EXPLODED SENDING GLASS ALL OVER THE DRIVEWAY BEHIND THE VEHICLE. THE WINDOW COST ALMOST $600 TO REPLACE AND THE FORD BODY SHOP ESTIMATED ALMOST $1,300 DAMAGE TO THE HATCH FINISH FOR THE NICKS AND SCRATCHES FROM THE BROKEN GLASS. WE CONTACTED FORD BUT THEY REFUSED TO COVER ANY OF THE DAMAGE. OUR INSURANCE COVERED THE COST OF THE REPAIRS EXCEPT FOR OUR $250 DEDUCTIBLE. WE FOUND A WEB SITE WHERE THERE WERE 31 INCIDENTS OF ESCAPE REAR WINDOWS SHATTERING. WE BELIEVE THERE MUST BE A DEFECT IN THE GLASS OR WINDOW DESIGN AND WANT TO GO ON RECORD THAT THIS IS A PROBLEM WITH THE FORD ESCAPE.

TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE TIMING CHAIN COVER CRACKED CAUSING THE SERPENTINE BELT TO COME LOOSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WHO REPLACED THE TIMING COVER. FIVE MONTHS LATER THE VEHICLE STARTED LEAKING OIL AND WHEN THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER THEY DISCOVERED THAT THE TIMING CHAIN COVER HAD CRACKED AGAIN. THE DEALER HAD NOT DETERMINED WHAT CAUSED THE TIMING CHAIN COVER TO CRACK. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE XLT. THE CONTACT WAS DRIVING 20 MPH UP A STEEP HILL AND ATTEMPTING TO ACCELERATE WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT IMMEDIATELY ENGAGED THE EMERGENCY BRAKE TO PREVENT THE VEHICLE FROM ROLLING BACKWARD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN STATED THAT THE TRANSMISSION OIL HAD BURNED OUT AND THAT THE TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK WHEN ACCELERATING AT HIGH SPEEDS BUT HAD NOT STALLED SINCE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

THIS 2009 FORD ESCAPE WAS PURCHASED AUGUST 1, 2009. I CAN'T SAY HOW DISAPPOINTED I AM IN THE PERFORMANCE OF THIS VEHICLE. BEGINNING MAY 19TH, 2010 WITH A RECALL, THE ABOVE-MENTIONED VEHICLE BEGAN SPUTTERING, STALLING AND JERKING UPON ACCELERATION. ON AUGUST 16TH, THE VEHICLE WAS TAKEN TO GENE STEFFY FORD IN COLUMBUS FOR REPAIR. AGAIN, AFTER DRIVING THE VEHICLE FOR TWO WEEKS, THE CHECK ENGINE LIGHT CAME ON AND IT STARTED TO STALL AND SPUTTER WHEN DRIVEN OVER 20 MILES. THREE TIMES IN SEPTEMBER, I TOOK THE VEHICLE TO STEFFY FORD IN COLUMBUS FOR WORK. THEY FAILED TO FIND WHAT WAS WRONG WITH THE VEHICLE. I ENDED UP TAKING THE VEHICLE BACK TO BAXTER FORD IN OMAHA, NEBRASKA. ON OCTOBER 12TH, 2010 AN INTAKE HOSE ASSEMBLY WAS REPLACED ON THE VEHICLE, AFTER THE SERVICE DEPARTMENT DROVE THE SAID VEHICLE OVER 100 MILES. AGAIN, THE VEHICLE HAS STILL NOT PERFORMED TO CUSTOMER SATISFACTION. ON DECEMBER 1, 2010 THE VEHICLE WAS TAKEN TO BAXTER FORD FOR SERVICE WORK. THIS TIME THE LH TRANS AXLE ASSEMBLY WAS REPLACED, THE TRANSMISSION FLUID WAS DRAINED AND A CASE BUSHING WAS FOUND TO BE WORN. THE VEHICLE STILL JERKS ON ACCELERATION AND NOW THE STEERING WHEEL IS CROOKED. DEFINITELY A SAFETY HAZARD TO DRIVE IF THE AXLE WAS WORN AT ONLY 31,000 MILES. *TR

TL*THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, A PASSENGER SEATED IN THE FRONT PASSENGER SEAT INFORMED HIM THAT THEY COULD NOT MOVE BECAUSE THE SEAT BELT RETRACTOR WAS LOCKED. IN ORDER TO GET THE SEAT BELT TO OPERATE NORMALLY IT HAD TO BE UNBUCKLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED; IT WAS NOT REPAIRED. THE FAILURE CONTINUED INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 21,000. UPDATED 01/18/11 *BF UPDATED 01/31/11

VISIBLE PARTICULATE MATTER OF UNKNOWN ORIGIN COMING FROM INTERIOR HEATING/COOLING DUCTS OF 2009 FORD ESCAPE. DEALER KEPT CAR FOR 2 DAYS TO "BLOW OUT" THE SYSTEM AND ELIMINATE THE PROBLEM BUT IT STILL PERSISTS, CAUSING ME TO COUGH AND SNEEZE. DEALER STATES THE WHITE RESIDUE IS NOT HARMFUL BUT I DO NOT AGREE AND WOULD LIKE TO HAVE SAMPLES TESTED FOR TOXICITY AND HARMFUL EFFECTS FROM CONTINUOUS INHALATION. *TR

TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE BATTERY IN HER VEHICLE STOPPED WORKING SHE WAS UNABLE TO OPEN THE REAR LIFTGATE ON THE VEHICLE. SHE WAS ALSO UNABLE TO GAIN ACCESS FROM THE FLOOR BOARD IN THE REAR SEAT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000.