CAR SLOWED THEN ACCELERATED TO OVER 100MPH. TOOK IT TO DEALER, TOLD ME THERE WAS NOTHING WRONG. HAPPENED AGAIN PULLING INTO MY DRIVEWAY AT 5MPH, SUDDEN ACCELERATION, AND STOPPED WITH A BUMP TO MY GARAGE DOOR. TOOK IT TO DEALER, TOLD NOTHING WRONG AND NOTHING THEY COULD DO. NOW I FIND OUT THERE IS A TRANSMISSION LINKAGE PROBLEM WITH THIS CAR AND I BELIEVE HAS A RECALL. DEALER WANTS $100 TO LOOK AT IT. IF THE PART BEING RECALLED IS FINE, THEY KEEP THE $100, IF NOT THEY DEDUCT IT FROM MY BILL OR REFUND IT TO ME. WHILE UNDER WARRANTY NOTHING COULD BE DONE, ACCORDING TO THEM. THIS HAS OCCURRED ON SEVERAL MORE OCCASIONS, INCLUDING THE SLOWING UP OF THE VEHICLE. YOU PUSH THE PEDAL DOWN AND YOU LOSE POWER, THEN SUDDENLY IT KICKS IN AND YOU'RE OFF AND RUNNING AT HIGH SPEEDS, WITH THE PEDAL STUCK TO THE FLOOR. I'VE TURNED THE IGNITION OFF TO STOP AND THROWN IT INTO NEUTRAL AND WATCHED THE ENGINE TACH VERY HIGH BEFORE TURNING IT OFF (INTO ACCESSORIES SO I STILL HAVE BRAKES AND STEERING) TO PREVENT DAMAGE TO THE ENGINE. CONTACTED FORD CUSTOMER SERVICE AND THEY INFORMED ME THE DEALER HAS THE RIGHT TO CHARGE ME THE FEE BUT URGED ME TO GO TO DEALER AND PAY. IF THE LINKAGE IS ON RECALL THEN WHY DO I HAVE TO PAY A FEE UP FRONT? THEY CLAIM I SHOULD GET A REFUND IF IT IS THE LINKAGE, BUT I'VE BEEN HAVING PROBLEMS WITH IT SINCE I BOUGHT THE CAR. NO WARNING LIGHTS, CHECK ENGINE OR ANYTHING CAME ON. I NOW HAVE THE CAR UP FOR SALE AND I AM PASSING THIS PROBLEM ONTO THE NEXT BUYER. THE DEALER HAS BE
2009 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
WHEN I START MY VEHICLE, THE POWER STEERING FAILS, DOES NOT MATTER THE TEMPERATURE OUTSIDE. RESTARTING THE VEHICLE RESTORES THE POWER STEERING. STEERING JERKS AND MAKES SOUNDS LIKE A GEAR MECHANISM IS CATCHING CONSTANTLY WHILE DRIVING. WHILE IT HAS NOT FAILED WHILE DRIVING YET, IT FEELS LIKE IT IS ALWAYS ON THE VERGE OF FAILING. *TR
I WAS DRIVING DOWN A SIDE ROAD ABOUT 5 MIN AFTER LEAVING MY HOUSE WHEN I LOST POWER STEERING AND HAD TO PULL OVER. I SHUT THE CAR OFF AND RESTARTED IT AND THE STEERING WORKED BUT THE STEERING WHEEL SHAKES WHEN IT IS IN THE CENTER POSITION. NOW EVERYTIME I START THE CAR I HAVE NO POWER STEERING. I TRIED TURNING THE CAR OFF AND LETTING THE ELECTRICAL SYSTEM TO RESET. BUT THAT DOES NOTHING. WHEN I TOOK THE CAR TO THE DEALERSHIP THEY SAID I WOULD NEED TO REPLACE THE STEERING CULUMN AND THEY WOULD CHARGE ABOUT $1300. NOW AS I AM STARTING THE CAR IF I PULL THE STEERING WHEEL TO THE LEFT I HAVE POWER STEERING BUT THE STEERING WHEEL STILL SHAKES IF IT IS IN THE CENTER POSITING. IF I JUST START THE CAR LIKE NORMAL THE POWER STEERING NEVER WORKS. THIS HAS ONLY HAPPENED ONCE WHILE GOING DOWN THE ROAD BUT COULD BE VERY DANGEROUS FOR ANY DRIVER AND THE CARS AROUND THEM. MANY OTHER FORD ESCAPE OWNERS SEEM TO BE HAVING THE SAME PROBLEM.
ON THE WAY TO SCHOOL AROUND 7:50 AM, MY SON (NEW DRIVER) STOPPED AT A TRAFFIC LIGHT IN THE MIDDLE OF OUR TOWN. HE WAS FIRST IN LINE. ONCE THE LIGHT TURNED GREEN, HE PRESSED THE GAS PEDAL AND THE TRUCK STARTED TO MOVE FORWARD SLOWLY AND THEN STOPPED IN THE MIDDLE OF THE INTERSECTION. HE SAID HE WAS PUSHING THE GAS PEDAL, BUT THE ENGINE WASN'T RESPONDING. THE ENGINE WAS STILL RUNNING, SO HE TRIED PRESSING THE PEDAL MULTIPLE TIMES AND STILL GOT NO RESPONSE. HE PUT THE TRUCK IN PARK AND TURNED OFF THE ENGINE. HE RESTARTED THE TRUCK AND THE GAS PEDAL BEGAN TO RESPOND AND HE WAS ABLE TO PROCEED THROUGH THE INTERSECTION. UPON DOING OUR OWN INVESTIGATIONS AND RESEARCH, WE HAD THE THROTTLE BODY REPLACED LAST WEEKEND (NOT INEXPENSIVELY). SO FAR, THE PROBLEM HAS NOT RETURNED, BUT THE INCIDENT HAS SHAKEN OUR FAITH IN THAT VEHICLE. WE'RE VERY CONCERNED THAT IT COULD LEAVE HIM IN A VERY DANGEROUS SITUATION AGAIN. THIS SEEMS TO BE A KNOWN AND EXTREMELY DANGEROUS PROBLEM. PLEASE RECALL THIS VEHICLE AND FIX THIS PART BEFORE SOMEONE IS SERIOUSLY AND UNNECESSARILY INJURED (OR WORSE).
CAR LOST POWER. PULLED OFF TO SIDE OF ROAD, ENGINE WOULD IDLE ONLY. THROTTLE BODY HAD GONE BAD. *TR
POWER STEERING CUTS OUT OF ITS OWN ACCORD. HOWEVER WHEN THE STEERING WORKS THE STEERING WHEEL SHAKES AND TWITCHES, PULLING THE STEERING WHILE IT MOVES A LITTLE EACH TIME. I HAVE TO USE BOTH HANDS TO STEADY THE WHEEL AS I DRIVE ON THE HIGHWAY EVERYDAY. I ALSO NOTICED THAT THE POWER STEERING WILL CUT OUT MID TURN, RESULTING IN MANY POTHOLE STRIKES, I AM SURPRISED THIS HASN'T BEEN RECALLED DUE TO THE FACT THAT I WOULD NEVER BE ABLE TO SWERVE AROUND ANOTHER CAR IN TIME OR HEAVEN FORBID A PERSON OR ANIMAL AND THAT IS A MAJOR SAFETY ISSUE. *TR
DRIVERS SEAT BELT IS STUCK IN THE PARTIALLY EXTENDED POSITION. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW YEARS. IN THE PAST IT HAS EVENTUALLY RETRACTED ON ITS OWN AFTER A FEW DAYS. THIS TIME I CAN ONLY USE THE SEAT BELT IF I MOVE THE DRIVERS SEAT BACK FARTHER THEN I'M COMFORTABLE WITH. I BELIEVE IT'S A SAFETY ISSUE NOT ONLY BECAUSE IT'S STUCK BUT ALSO THE BELT PRETTY MUCH PINS ME TO THE SEAT WHEN I USE IT. *TR
OVER THE PAST COUPLE OF MONTHS OR SO, UPON TURNING KEY, MY STEERING WHEEL WOULD NOT ENGAGE, STAYING LOCKED - AT FIRST WAS A RARE OCCURRENCE, BUT LATELY HAVE HAD TO RESTART VEHICLE 2-3 TIMES TO GET THE POWER STEERING. MY 2009 FORD ESCAPE IS ALSO LOSING STEERING IN THE MIDDLE OF DRIVING - ON ONE INSTANCE, JANUARY 3, 2014, I WAS TURNING LEFT IN AN INTERSECTION, AND MY STEERING WHEEL FROZE MID-TURN, WITH TRAFFIC COMING RIGHT AT ME! I WAS ABLE TO SPEED UP AND FORCE TURN, BARELY CLEARING A VEHICLE PARKED ON THE SIDE. I PULLED OVER AND SHUT OFF THE VEHICLE - UPON RESTARTING THE ENGINE, IT STEERED JUST FINE. I ASSUMED IT WAS A MINOR GLITCH IN STEERING, BUT THE INCIDENTS BECAME MORE FREQUENT, FINDING MYSELF UNABLE TO STEER TO TURN INTO/OUT OF DRIVEWAY, PARKING LOT AND EVEN TRAFFIC. YESTERDAY, 2-26-2014, TOPPED IT. I WAS DRIVING AROUND TOWN AT MAX.30 MPH, I LOST STEERING, 5 TIMES IN 15 MINUTES, NO WARNING OF ANY KIND ON MY DASHBOARD. I HAD TO FIGHT THE STEERING TO PULL OVER OUT OF TRAFFIC - THAT IS END OF SCHOOL DAY, PARENTS AND CHILDREN WALKING/RUNNING AROUND ALL OVER! THIS STEERING PROBLEM IS A HUGE SAFETY ISSUE. THIS MORNING I SET UP AN APPOINTMENT WITH THE LOCAL FORD DEALERSHIP - AND I BETTER NOT HAVE TO PAY WHAT I'M SEEING OTHER PEOPLE HAD TO PAY FOR EXACTLY THE SAME STEERING PROBLEM. THIS NEEDS TO BE TAKEN CARE OF/RECALLED BY FORD, AS IT APPEARS TO BE A FAILURE IN THEIR ELECTRONIC POWER STEERING, AND THERE ARE WAY TOO MANY PEOPLE AFFECTED BY IT, RISKING CRASHES AND LOSS OF LIVES.
STARTED VEHICLE THIS MORNING AND DROVE ABOUT 1 MILE TO LOCAL STORE. THE STEERING WAS VERY DIFFICULT INDICATING A LACK OF POWER STEERING. AFTER SHOPPING AT STORE, I DROVE ABOUT .25 MILES TO A BANK. AGAIN THERE WAS NO POWER STEERING. AFTER THE BANK, I DROVE 25 MILES TO WORK (WITH POWER STEERING) AND THEN ANOTHER 25 MILES HOME IN THE EVENING. WHEN I STARTED THE DRIVE HOME, I HAD NO POWER STEERING. AFTER TALKING TO MY FORD DEALER EARLIER IN THE DAY AND AFTER READING CUSTOMER COMPLAINTS ON THE WEB OF THE EXACT SAME SYMPTOM, I TURNED THE CAR OFF AND RESTARTED IT. THIS TIME I HAD POWER STEERING. APPARENTLY THERE IS A SWITCH IN THE STEERING COLUMN THAT ACTIVATES THE ELECTRICAL (?) POWER STEERING PUMP. THIS SWITCH CAN BECOME INTERMITTENT CAUSING THE POWER STEERING TO FAIL. REPORTED REPAIR COST IS $1400 BECAUSE OF DIFFICULT ACCESS TO SAID SWITCH. OBVIOUSLY THIS IS A VERY DISCONCERTING PROBLEM WITH HUGE SAFETY IMPLICATIONS. WEB REPORTS TELL OF LOSING POWER STEERING WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE CAN STILL BE STEERED BUT ONLY WITH GREAT EFFORT. SEEMS LIKE A DESIGN FLAW. IT IS HARDLY FAIL-SAFE. *TR
WHEEL LOCKS UP AND DOESN'T MOVE, POWER STEERING DOES NOT WORK EITHER. HAVE TO TURN CAR ON AND OFF CONTINUALLY UNTIL NORMAL STEERING FUNCTIONS RETURN. DROPPED CAR OFF AT THE DEALERSHIP IMMEDIATELY! AFTER SOME RESEARCH I SEE THIS IS A VERY COMMON PROBLEM WITH NO RECALL? VERY UNSAFE NOT ONLY FOR DRIVERS BUT SURROUNDING CARS ON THE ROAD AS WELL!! *TR
POWER STEERING FAILURE (ELECTRONIC). TOOK TO FORD DEALERSHIP AND REPLACED ($878.00) AND IT FAILED WITHIN THE DAY. WAS REPLACED AGAIN. NOW IT IS STILL FAILING AND AM HAVING TO TAKE IT INTO THE DEALERSHIP TO RE-EXAMINE AGAIN TOMORROW. *TR A RECALL WAS ISSUED FOR THE PROBLEM. HOWEVER, THE CONSUMERS VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 10/01/14.
POWER STEERING/STEERING COLUMN REPLACEMENT. 250 MILES INTO MY TRIP I WAS AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN I ACCELERATED AND WITHOUT WARNING I HAD NO POWER STEERING. I MANAGED TO PULL INTO A PARKING LOT TO GET OFF THE BUSY STREET. HOPING FOR A SIMPLE ANSWER I CHECKED THE "FOUR WHEEL DRIVE, ELECTRIC POWER STEERING MODULE (EPAS) , PARK AID MODULE" FUSE AND IT WAS FINE. IT WAS LATE EVENING - THE DEALERSHIP WAS CLOSED, NO RENTAL CARS AVAILABLE. THE POLICE ENDED UP TAKING ME, MY DOGS, MY LUGGAGE, ETC. TO A MOTEL. IN THE MORNING ARRANGED FOR A TOW TRUCK AND RENTAL CAR. DEALERSHIP MECHANIC WAS A JERK BECAUSE I HAD PULLED THE FUSE AND RESET THE ERROR CODE. TOLD HIM WHEN YOU'RE IN A STRANGE AREA WITH NO HELP TO BE FOUND, YOU'RE DESPERATE AND WILL TRY WHATEVER YOU CAN. WAS NOT IN THE MOOD TO PUT UP WITH HIS ATTITUDE. GOT ON THE ROAD IN THE RENTAL CAR AND HOURS LATER RECEIVED A CALL FROM THE DEALERSHIP TELLING ME THE STEERING COLUMN NEEDS TO BE REPLACED FOR $1,300+ AND THAT THE EXTENDED WARRANTY I HAD PURCHASED HAD EXPIRED 1/21/2014. I HAVE SEEN SO MANY POSTS REGARDING THIS MATTER. WHEN IS FORD GOING TO REALIZE THIS IS NOT A RANDOM PROBLEM? I HAVE HAD SO MANY PROBLEMS WITH THIS VEHICLE. IN ADDITION TO THE CURRENT ISSUE I HAVE ALSO HAD TO HAVE THE TRANSMISSION REPLACED (AT ABOUT 31K); FRONT WHEEL BEARINGS REPLACED; THE LEFT, FRONT SPEAKER THAT WAS REPLACED HAS GONE BAD AGAIN. I AM NOT A BAD DRIVER (HAVE NEVER HAD A TICKET OR BEEN IN AN ACCIDENT WHERE I WAS BEHIND THE WHEEL)
I HAVE A 2009 FORD ESCAPE AND I ALMOST GOT IN A ACCIDENT WITH MY CHILDREN IN THE CAR. AS I WAS TURNING MY POWER STEERING LOCKED UP AND IT IS EXTREMELY HARD TO MANEUVER. AS I DID MY RESEARCH I HAVE FOUND THAT THIS IS A FAIRLY COMMON PROBLEM WITH THE FORD ESCAPE. THERE HAVE NOT BEEN ANY RECALLS BUT THIS SHOULD BE RECALLED AS IT IS AS IT IS A SAFETY CONCERN THAT ALMOST CAUSED ME TO HAVE AN ACCIDENT. I HAVE CONTACTED FORD MOTOR COMPANY BUT ALL THEY DID WAS APOLOGIZE AND NOTHING MORE. THE COST TO GET MY CAR REPAIRED IS ABOUT 1500.00 WHICH MY CAR IS CURRENTLY SITTING IN THE DRIVE WAY UNDRIVEABLE SINCE I CAN NOT AFFORD TO REPAIR IT AT THIS TIME. *TR
WHILE DRIVING THE STEERING WHEEL LOCKS UP AND HARD TO TURN I HAVE TO PULL OVER AND TURN THE IGNITION OFF AND TURN BACK ON. COUPLE OF TIMES IT HAPPENS ON THE EXPRESSWAY/AS WELL AS STREET DRIVING. IT'S HAPPENING VERY OFTEN NOW. WHILE DRIVING THE WHOLE TRUCK WAS SHAKING, SHAKING REAL BAD... *TR
I HAVE EXPERIENCED INTERMITTENT ISSUES WITH THE STEERING OF MY VEHICLE. THE STEERING TIGHTENS AND I'M UNABLE TO TURN THE STEERING WHEEL. I AM EXTREMELY CONCERNED WITH THIS ISSUE SINCE THIS IS A SAFETY ISSUE AS IT HAPPENS FREQUENTLY AS I AM DRIVING MY VEHICLE. *TR
WHILE DRIVING AROUND A CURVE, MY STEERING TIGHTENED UP AND I REALIZED MY POWER STEERING HAD MALFUNCTIONED. I WAS ABLE TO MAKE THE CURVE SAFELY BUT STEERING WAS EXTREMELY DIFFICULT. IT IS MY UNDERSTANDING THAT THE ELECTRONIC POWER ASSIST STEERING HAD MALFUNCTIONED AND IT IS NOT AN UNCOMMON PROBLEM. *TR
WENT TO DRIVE MY VEHICLE AND SPED UP TO 45 MPH AND LOST ALL THE ASSISTANCE IN POWER STEERING. FELT LIKE I COULD NOT TURN THE WHEELS AT ALL. I SLOWED DOWN AND BARELY PULLED INTO A PARKING LOT. TOLD MY KIDS EVERYTHING WILL BE OK. STARTED UP THE VEHICLE AGAIN AND IT WAS FINE UNTIL 10 MIN LATER...SAME ISSUE. ALMOST WRECKED TWICE WITH THE KIDS WITH ME. *TR
WHILE DRIVING THE VEHICLE I SUDDENLY LOST POWER AND WRENCH AND ENGINE LIGHT CAME ON. I WAS ABLE TO TURN THE CAR BACK ON AFTER A COMPLETE STOP. CAR WAS TAKEN IMMEDIATELY TO FORD AND THEY SAID NOTHING WRONG WITH IT AND IF IT HAPPENS AGAIN BRING IT IN. AFTER MULTIPLE TIMES ON CITY STREETS AND INTERSTATES WHICH I FEARED FOR MY LIFE, THE CAR WOULD HAVE NO POWER AND THE ENGINE WOULD NOT ACCELERATE WHEN I WOULD STEP ON GAS. HAD TO SHUT THE ENGINE OFF AND RESTART TO MAKE ANYTHING WORK. AFTER THAT I TOOK IT TO FORD AGAIN AND THIS TIME THEY REPLACED THROTTLE BODY-AIR INTAKE WHICH THEY SAID THERE WERE OTHER VEHICLES WITH SIMILAR ISSUES. I HAD TO PAY OUT OF POCKET DUE TO OUT OF WARRANTY BUT THEY SURELY KNOW THERE IS A DEFECT THERE IN THE THROTTLE BOTTLE AND CERTAINLY AN ENDANGERMENT TO THOSE DRIVING THE VEHICLE AND TO THOSE AROUND THEM. *TR
POWER STEERING GOES OUT WITHOUT ANY WARNINGS. CAN BE OUT IF YOU TURN THE CAR ON. IF YOU TURN THE CAR OFF AND YOU START IT AGAIN THE POWER STEERING MAY COME BACK ON. MOST OF THE TIME YOU HAVE TO DISCONNECT THE BATTERY AND RECONNECT THIS USUALLY WILL FIX THE PROBLEM FOR A DAY THAN YOU HAVE TO DISCONNECT THE BATTERY AGAIN. THE POWER STEERING HAS ALSO GONE OUT DURING DRIVING AS WELL. I FEEL THAT THIS IS A HUGE SAFETY HAZARD IS MAY CAUSE ACCIDENTS. *TR
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH OFF AN EXIT RAMP, THE POWER STEERING ASSIST FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN. THE CONTACT SHUT OFF THE ENGINE AND ONCE RESTARTED, THE POWER STEERING ASSIST HAD INDEPENDENTLY RESET. THE FAILURE WAS AN INTERMITTENT RECURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 105,000. *TR
VEHICLE LOSES POWER WHEN ACCELERATING FROM A STOP. ADDITIONALLY, WHILE TRAVELING AT A STEADY SPEED (USUALLY BETWEEN 30-45 MPH) THE VEHICLE POWER FLUCTUATES BETWEEN SURGING AND LOSING POWER. THE VEHICLE HAS STALLED WHEN COMING TO A STOP BECAUSE OF THIS FLUCTUATION. ALSO, THE TRANSMISSION SHIFTS IRREGULARLY. THE RPMS REV EXCESSIVELY HIGH, THEN THE TRANSMISSION JERKS THE VEHICLE WHEN SHIFTING. THIS HAPPENS THE MOST BETWEEN FIRST, SECOND, AND THIRD GEAR. THE DEALERSHIP STATED THERE IS A MALFUNCTION IN THE VARIABLE TIMING OF THE ENGINE. THEY WANT TO OPEN THE ENGINE TO TRY AND FIND THE PROBLEM WITHOUT KNOWING WHAT THEY ARE LOOKING FOR. THIS ISSUE STARTED WHEN THE VEHICLE WAS PURCHASED WITH 44,000 MILES. THEY DEALERSHIP DID NOT HAVE ANY APPOINTMENTS AVAILABLE UNTIL THE VEHICLE EXCEEDED 60,000 MILES DUE TO CONFLICT OF SCHEDULE AND LONG COMMUTE TIMES. THEN THEY REFUSED TO HONOR THE WARRANTY. THE VEHICLE HAS BEEN TO THE DEALERSHIP SEVERAL TIMES IN THE LAST COUPLE YEARS WITH NO RESOLUTION TO THE TRANSMISSION PROBLEMS. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS FROM THE VEHICLE STALLING OR LOSING POWER WHEN ACCELERATING. *TR
2009 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED WHEN HE TOOK THE VEHICLE TO THE DEALER, FOR A REGULARLY SCHEDULED OIL CHANGE, HE WAS SHOCKED TO HEAR HE NEEDED BRAKE PADS AND ROTORS. A WEEK LATER, THE VEHICLE HAD TO BE TOWED TO THE REPAIR, TO HAVE THE TRANSMISSION REPLACED AT A COST OF $3,400.
FIRST TIME HAPPENED AFTER STARTING VEHICLE, I NOTICED THERE WAS A LOSS OF POWER STEERING WHEN BACKING OUT OF A PARKING SPOT. THIS WAS RESOLVED AFTER I RESTARTED THE VEHICLE. THE NEXT TIME WAS 2 DAYS LATER WHEN I IN THE MIDDLE OF TURNING MY STEERING WHEEL TO GET OFF THE HIGHWAY. POWER STEERING CUT OUT COMPLETELY, THANKFULLY I WAS THE ONLY ONE AROUND BECAUSE IT TOOK A SECOND TO GRAB THE WHEEL TIGHTER AND TURN. I HAVE READ MANY ACCOUNTS OF THE SAME THING HAPPENING, WHY HASN'T THERE BEEN A RECALL? I DRIVE ON THE HIGHWAY EVERYDAY AND IT IS ESSENTIAL TO SAFETY THAT I AM ABLE TO STEER. I HAVE TO LIVE WITH THIS FOR NOW BECAUSE I CANNOT AFFORD A $1200-$1800 REPAIR WHEN I JUST PUT MONEY INTO THIS CAR. ALSO I NOW NOTICE THAT MY WHEEL HAS A LOT MORE "WIGGLE ROOM" WITH STEERING AS WELL AS A GRINDING NOISE THAT NEVER WAS THERE BEFORE. *TR
ACCELERATING FROM A TRAFFIC STOP. TAKING A RIGHT TURN, CAR RUMBLED AND COULD NOT ACCELERATE. CAR WENT FROM 5MPH AND DROP DOWN TO 3MPH, THE WRENCH LIGHT WENT ON. STOPPED AT SIDE OF ROAD AND ENGINE STILL RUNNING. DROVE A LITTLE MORE AND ENGINE STILL RUMBLING AND WOULD NOT ACCELERATE. *TR
WHILE DRIVING DURING BOTH INCIDENTS THE VEHICLE LOST ALL POWER STEERING, STALLED, AND ENGINE STARTED MISSING. TUNED VEHICLE OFF THEN TRIED TO RESTART AND WOULDN'T CLICK, CONTINUED MISSING. RPMS WOULD RISE WITHOUT ANY MOVEMENT. TURN VEHICLE OFF AGAIN TO RESTART AND IT STARTED CORRECTLY. WHILE ALWAYS DRIVING THE VEHICLE IT WILL JOLT WHILE MOVING AS IF THE TRANSMISSION WASN'T CATCHING GEARS. *TR
I WAS DRIVING UP A STEEP HILL ON A BLIND CORNER IN MY NEIGHBORHOOD TODAY WHEN THE ENGINE SUDDENLY SHUT OFF. THIS IS THE FIRST TIME MY ESCAPE SHUT OFF WHILE I WAS ACCELERATING. IT STALLED FIVE OTHER TIMES IN THE PAST, EACH AS I CAME TO A STOP SIGN OR RED LIGHT. THE INCIDENTS ARE COMPLETELY RANDOM WITH NO WARNING, SO I HAVE NO IDEA IF NEXT TIME WILL BE AT A RED LIGHT OR ON THE HIGHWAY GOING 55 MPH. WHEN IT SHUTS OFF I NOTICED THAT THE DASH FLASHES THE BATTERY AND OIL LIGHTS, BUT THE BATTERY IS NEW AND THE OIL IS FINE. I ALSO NOTICED THAT WHEN I'M IDLING IN BELOW FREEZING WEATHER THE ENGINE WILL SHUDDER, SOMETIMES VIOLENTLY, BUT EVENTUALLY STOPS WHEN I START MOVING AGAIN. *TR
I HAVE A 2009 FORD ESCAPE. THIS HAS HAPPENED MANY, MANY TIMES, I DO NOT EVEN REMEMBER THE FIRST DATE OF INCIDENT ANYMORE (ABOUT 2 YEARS AGO) - THE MOST RECENT WAS 1-27-2014. AS I AM AT A RED LIGHT OR STOP SIGN AND ATTEMPT TO ACCELERATE, MY ENGINE STUTTERS AND CHOKES, OCCASIONALLY GIVES A TINY LITTLE "POP" SOUND, SOMETIMES STALLING RIGHT IN A TRAFFIC LANE. WHEN I RESTART IT, THERE IS NO IMMEDIATE PROBLEM. THIS IS RANDOM, AND DOES NOT HAPPEN EVERY DAY. I HAVE REPORTED IT TO MY DEALER A COUPLE OF TIMES IN THE PAST, BUT THEY COULD NOT FIND ANY FAILURE CODES, SO THEY DID NOT REPAIR ANYTHING. I AM TAKING IT IN AGAIN NEXT WEEK FOR THIS SAME PROBLEM - THE SERVICE MANAGER SAID IT SOUNDS LIKE A THROTTLE BODY ISSUE, AND WILL CHECK IT OUT ONCE AGAIN TO SEE IF THERE ARE ANY FAILURE CODES SHOWING THIS TIME. THIS IS A VERY SERIOUS AND DANGEROUS CONDITION !! *TR
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, SHE HEARD A LOUD NOISE FOLLOWED BY A SUDDEN LOSS OF POWER STEERING. THE STEERING WHEEL HAD BECOME EXTREMELY DIFFICULT TO MANEUVER IN A VIBRATING MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THERE WAS A SUDDEN LOSS OF POWER STEERING WHICH CAUSED THE VEHICLE TO TRAVEL OUT OF ITS LANE UNEXPECTEDLY. THE CONTACT WAS ABLE TO REGAIN CONTROL AND CONTINUE DRIVING WITH DIFFICULTY IN MANEUVERING THE STEERING WHEEL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER, WHO PERFORMED A DIAGNOSTIC TEST BUT COULD NOT GENERATE ANY FAILURE CODES. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WAS NOT AWARE OF THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,902.
STARTED ENGINE AND POWER STEERING WAS NOT WORKING. LOOKED UP IN MANUAL AND IT SAID IT WILL GO INTO MANUAL STEERING IF POWER STEERING GET HOT. THIS HAS HAPPENED A FEW TIMES BUT THEN THE POWER STEERING WOULD WORK AFTER EACH OCCURRENCE. NOW THE STEERING CHATTERS AND SHAKES THE STEERING WHEEL EVEN WHEN IN PARK AND ENGINE OFF. *TR
THIS WAS THE THIRD INCIDENT, VEHICLE STOPS RUNNING FOR NO APPARENT REASON, WRENCH LIGHT ILLUMINATES... POWER LOST IN ENGINE. AFTER STOP, ENGINE SOMETIMES STARTS, SOMETIMES REQUIRES LONGER WAIT TIME TO START... VEHICLE STILL UNDER 5 YEAR 50 K WARRANTY, TAKEN TO FORD DEALERSHIP.... THEY WANT $ 440 TO FIX THE PROBLEM.... BEFORE SOMEONE GETS KILLED IN THIS VEHICLE. *TR
WHILE SLOWING DOWN TO MAKE A TURN, LUCKILY WITH NO TRAFFIC PRESENT, THE STEERING WHEEL LOCKED UP AND BECAME ALMOST IMPOSSIBLE TO MANEUVER. AS I WAS MAKING MY TURN INTO MY WORK'S PARKING LOT THE STEERING FAILED, MID TURN, AND I WAS UNFORTUNATE ENOUGH TO SLAM INTO A SNOW BANK THAT WAS PILED UP ON THE EDGE OF THE CORNER. THIS WAS HARDLY A CRASH, BUT A CRASH NONE THE LESS. LITTLE COSMETIC OR BODY DAMAGE WAS INCURRED BUT THE FACT THAT MY VEHICLE, WHICH TOUTS STRONG SAFETY RATINGS, WAS IN AN INSTANT UNSAFE FOR THE ROAD DUE TO A DESIGN FLAW IN THE EPS SYSTEM MAKES THIS REVIEWING HUNDREDS OF POSTS ABOUT THIS SAME ISSUE, NATIONWIDE, IT SEEMS THAT I AM NOT ALONE IN MY FRUSTRATIONS THAT FORD SHOULD DO SOMETHING TO MAKE THIS RIGHT. STEERING IS UNDENIABLY AN ESSENTIAL FUNCTION OF OPERATING A VEHICLE AND BEING IN POSSESSION OF SUCH A VEHICLE, THAT I STILL AM MAKING PAYMENTS ON WHILE STRUGGLING THROUGH SCHOOL MAKES THE NEGLECT FROM FORD HIGHLY OFFENSIVE. IT SEEMS THAT A NATIONWIDE BACK ORDER FOR A PART THAT IS SO ESSENTIAL TO A VEHICLE'S OPERATION WOULD BE APPROPRIATE FOR SOME SORT OF RECALL / COMPENSATION FOR THE PART NEEDED. SOMETHING NEEDS TO BE DONE. *TR
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING ASSIST SUDDENLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING THE VEHICLE LOST POWER AND WRENCH LIGHT CAME ON. WHEN CAME TO A STOP THE VEHICLE RAN ROUGH AT IDLE AND SURGED. CAR TAKEN IMMEDIATELY TO FORD AND THEY MISDIAGNOSED. AFTER THAT IT CONTINUED TO DO IT MULTIPLE TIMES ON CITY STREETS AND INTERSTATES. THE CAR WOULD HAVE NO POWER AND THE ENGINE WOULD NOT ACCELERATE WHEN I WOULD STEP ON GAS. HAD TO SHUT THE ENGINE OFF AND RESTART TO MAKE ANYTHING WORK. AFTER THAT I TOOK IT TO FORD AGAIN. THIS TIME THEY REPLACED THROTTLE BODY-AIR INTAKE AND ALSO THROTTLE BODY AND MOTOR ASSEMBLY. *TR
DRIVING DOWN THE ROAD, I WAS TRYING TO DET OVER WHEN ALL OF A SUDDEN THE STEERING ACTED LIKE IT WAS LOCKED UP AND VERY DIFFICULT TO TURN. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND THEN TURNED IT BACK ON. THE PROBLEM QUIT. THIS IS THE 4TH TIME THAT THIS HAS HAPPENED AND IS VERY SCARY. *TR
SAFETY ISSUE: MY 2009 FORD ESCAPE'S STEERING WHEEL BEGAN TO SHUDDER/VIBRATE AT IDLE. IN ADDITION, WHEN THE VEHICLE IS STARTED, THE STEERING WHEEL CANNOT BE MOVED LEFT OR RIGHT. IT LOCKS UP. I HAVE TO SHUT THE VEHICLE OFF AND RE-START IT IN ORDER TO GET THE STEERING WHEEL TO MOVE. TODAY, I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH AND THE STEERING WHEEL COMPLETELY LOCKED UP. I COULD HARDLY CONTROL THE VEHICLE, BUT WAS FORTUNATE ENOUGH TO GET IT TO THE SIDE OF THE ROAD. THIS COULD HAVE BEEN DISASTROUS. I HAD TO SHUT THE VEHICLE OFF AGAIN AND TURN IT BACK ON IN ORDER TO PROCEED. THIS VEHICLE ONLY HAS 57,000 MILES ON IT. IT HAS HAD THE REGULARLY SCHEDULED MAINTENANCE ON IT SINCE I PURCHASED IT NEW IN JAN 2009. I AM EXTREMELY CONCERNED ABOUT THIS BEING A SAFETY ISSUE. I HAVE RESEARCHED ONLINE AND HAVE READ OTHER COMPLAINTS ON THIS ISSUE, AND WOULD LIKE NHTSA TO INVESTIGATE THIS BASED ON SAFETY ISSUES. THE SITUATION THAT I EXPERIENCED TODAY COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITIES. THE CONSUMER HAD TO PAY FOR A NEW STEERING COLUMN, AT 56,000 MILES. UPDATED 02/24/14
I WAS DRIVING DOWN THE FREEWAY FROM ALBUQUERQUE TO LAS CRUCES WHEN MY STEERING BECAME ALMOST IMPOSSIBLE TO TURN THE WHEEL. I QUICKLY PULLED OFF THE FREEWAY AND CALLED MY BOYFRIEND TO ASK HIM WHAT TO DO. HE SAID RESTART YOUR CAR SEE IF THAT RESETS IT. IT DID WORK. THEN LATER I PARKED AND THE STEERING WHEEL JUST STARTED SHAKING VIGOROUSLY. THIS HAS HAPPENED SIX MORE TIMES SINCE THEN RANGING FROM SPEEDS OF 20 TO 75 MILES AND HOUR. I HAVE READ ONLINE ABOUT THIS PROBLEM AND IT SEEMS TO ME TO BE A VERY UNSAFE THING TO HAVE HAPPEN WHILE DRIVING AT HIGH SPEEDS ON THE FREEWAY. VERY SCARY WHEN ALL OF A SUDDEN YOU CAN'T STEER OR ITS VERY HARD TO STEER. I ALSO DON'T UNDERSTAND WHY FORD WOULD REPLACE THE WHOLE STEERING COLUMN VERSUS JUST THE SENSOR. IF I WOULD HAVE BEEN IN A BIG TURN AND IT HAD STOPPED WORKING IT COULD HAVE BEEN A HORRIBLE WRECK. IF THERE IS ANYWAY POSSIBLE THAT THIS COULD BE A RECALL TO REPLACE THE SENSOR OR COLUMN IT WOULD MAKE EVERYONE DRIVING FEEL THAT MUCH MORE SAFER ON THE ROADS. THANK YOU FOR HELP WITH THIS MATTER. *TR
AS I TRIED TO ACCELERATE THE VEHICLE WENT INTO A LIMP MODE. I HAD NO RESPONSE FROM THE ACCELERATOR PEDAL. THE VEHICLE WOULD MOVE FORWARD AT A IDLE SPEED. YELLOW WRENCH LIGHT CAME ON. AFTER ENGINE WAS TURNED OFF AND RESTARTED VEHICLE RAN AS NORMAL FOR A FEW DAYS AND IT HAPPENED AGAIN. *TR
I PURCHASED A 2009 ESCAPE NEW. THE VEHICLE NOW HAS 142,00 MILES AND IS HAVING AN ISSUE. MY WIFE CALLED ME ON DECEMBER 24 2013 AND SAID THAT THE CAR WAS HARD TO STEER. SHE SAID THAT EARLIER IN THE DAY SHE WAS TURNING INTO AN ENTRANCE TO A GAS STATION AND MISJUDGED WHERE THE RAMP WAS AND THE CURB AND HOPED THE CURB WITH DRIVERS SIDE FRONT TIRE. SHE SAID SHE HEARD A LOUD NOISE AND CONTINUED TO DRIVE INTO THE STATION TO GET GAS. I TOLD HER THE NOISE WAS MOST LIKELY THE STRUT BOTTOMING OUT. I ASKED HER HOW WAS THE STEERING AFTER THAT SHE SAID IT WAS FINE. THIS TOOK PLACE IN THE AM. SHE CALLED ME AROUND 5 PM. AND SAID THE CAR WAS HARD TO STEER AGAIN I TOLD HER TO TURN THE CAR OFF TAKE OUT THE KEY AND OPEN THE DOOR AND THEN CLOSE THE DOOR AND RESTART THE CAR AS THIS WOULD REST ALL THE ELECTRONICS. SHE DID THIS AND EVERYTHING WAS FINE. I TOLD HER I WOULD LOOK AT IT WHEN I CAME HOME. SHE CALLED ME AGAIN AROUND 6 PM AND SAID THE SAME THING HAPPENED. I TOLD HER TO TURN IT OFF AND RESTART IT AGAIN. THIS CLEARED UP THE PROBLEM. AFTER GETTING OFF WORK I CAME HOME AND CRAWLED UNDER THE VEHICLE TO SEE IF THERE WAS ANY DAMAGE. I FOUND NO DAMAGE. DECEMBER 26, 27 SHE CALLED ME AND SAID IT WAS HAVING THE SAME PROBLEM.ON DEC 27 WE WHERE GOING TO TAKE THE FAMILY OUT TO EAT AND THE STEERING BECAME HARD FOR ME TO STEER. I TURNED THE CAR OFF AND RESET, ISSUE CLEARED UP. AS I WAS DRIVING I COULD FEEL THE STEERING WHEEL PULSATING. I WENT TO DEALERSHIP, PULLED INTO THE SERVICE LANE AND NOTICED THAT WHIL
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHAKE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME MORE DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
DRIVING AT 50 MPH ON HIGHWAY AND CAR WENT INTO LIMP MODE. THIS REDUCED CAR SPEED TO 20MPH AND I HAD TO IMMEDIATELY PULL OVER OUT OF TRAFFIC TO AVOID GETTING HIT FROM BEHIND. TURNED CAR OFF FOR 30 MINUTES AND STARTED CAR UP AND DROVE HOME. THIS HAPPENED 2 WEEKS LATER. *TR
EVEN PRIOR TO THE DATE INDICATED THE CAR WOULD SPUTTER AND LOOSE POWER DRIVING ALONG BUT WOULD RETURN TO NORMAL WITH NO CODES THROWN THIS HAPPENED 3 OR 4 TIMES ? APPROX. ON DATE INDICATED WHILE DRIVING ON THE PARKWAY AT APPROX 50 MPH THE VEHICLE LOST ALL POWER BUT WAS STILL RUNNING AND WOULD NOT RESPOND TO GAS BEING PRESSED DOWN OR UP ? CAR WAS IN THE SPEED LANE WITH HEAVY TRAFFIC AND ALMOST CAUSED A ACCIDENT TRYING TO PULL VEHICLE OFF THE HIGHWAY ! NO CODES OR ANYTHING WERE FOUND ? THIS HAS HAPPENED SEVERAL TIMES SENSE WITH ON BEING TODAY ON THE BRONX RIVER PARKWAY , I THINK THIS IS AN ACCIDENT WAITING TO HAPPEN,PLEASE HELP! *TR
HEADED TO WORK ON THE INTERSTATE DRIVING 70MPH AND THE VEHICLE GOES LIMP GAS PEDDLE DOES NOTHING LOSE ALL POWER. HAD TO GET OVER AND AVOID 18-WHEELERS AND SHIFT OFF THE VEHICLE. TURNED IT OFF AND IT'S FINE FOR 5 MILES OR 5 DAYS. *TR
THIS VIDEO DEMONSTRATES THE EXACT PROBLEM I HAVE. HTTP://YOUTU.BE/6HKMOS9POHU HAPPENED MULTIPLE TIMES. *TR
I WAS DRIVING ON A 4 LINE HIGHWAY IN THE PASSING LANE. MY CAR LOST POWER AND THE GAS PEDAL WOULD NOT WORK. I HAD TO PULL INTO THE TURNING LANE BECAUSE A CAR BEHIND ME ALMOST REARENDED ME. HAD TO HAVE CAR TOWED. THIS IS THE SECOND TIME THIS HAS HAPPENED IN A YEAR. LAST TIME THE GARAGE HAD MY CAR FOR 5 DAYS AND COULD NOT FIND ANYTHING. MY CAR WAS TOWED TO A LOCAL FORD DEALERSHIP. I HAD TO GET A LOANER CAR FOR THE SECOND TIME IN TWO YEARS. THANK GOD THAT I WAS NOT IN A WRECK AND COULD GET PULLED OVER ONTO THE BRIM OF A 4 LANE DANGEROUS HIGHWAY. AFTER LOOKING O LINE LAST EVE AND TODAY I FOUND THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM SOME NOT AS LUCKY AS IAM. THE GARAGE TOLD ME TODAY THAT IT IS THE ELECTRONIC THROTTLE BODY AND WILL COST ME 300$ OR MORE. I AM HOPING THAT SOMETHING CAN BE DOWN TO PREVENT OTHER SERIOUS ACCIDENTS OR EVEN DEATHS DUE TO THIS MALFUNCTION. *TR
I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MPH WHEN THE ENGINE LOST POWER. THE SPEED DRASTICALLY DROPPED TO LESS THAN 5 MPH AND NOTHING HAPPENED WHEN I PUSHED THE ACCELERATOR. I WAS LUCKILY ABLE TO COAST TO THE SHOULDER, WHERE I PUT THE CAR IN PARK AND RESTARTED IT. UPON RESTARTING THE CAR IT DROVE NORMALLY. THIS HAPPENED AGAIN ABOUT 3 WEEKS LATER WHEN I WAS DRIVING ABOUT 25 MPH. HOWEVER, THIS TIME THE WRENCH LIGHT WENT ON AND WHEN I TURNED THE CAR OFF AND BACK ON THE LIGHT WENT AWAY. *TR
MY WIFE HAD STARTED THE 2009 FORD ESCAPE AND WAS TRAVELING AT A SPEED OF APPROXIMATELY 5MPH, PULLING INTO TRAFFIC. THE CAR BEGAN MOVING, FELT AS IF THERE AS NO POWER. SHE CHECKED TO ENSURE THAT THE CAR WAS IN DRIVE. THE CAR WOULD NOT GO OVER 5 MPH. THE WRENCH LIGHT CAME ON, NO SPEEDOMETER READING, AND SHE PROCEEDED ATTEMPTING TO ENGAGE THE CAR AGAIN. THE CAR WAS DRIVABLE FOR THREE MILES HOME, WITH NO SPEEDOMETER READING, LIMITED POWER. AS SHE DROVE, SHE NEEDED TO PUT THE CAR IN PARK TO STEADY THE CAR. A SHE PROCEEDED TO RE-ENGAGE THE CAR THE SHIFTER WAS "CLUNKY, SLIPPING, AND DID NOT FEEL SECURE". SHE DID GET THE CAR SAFELY HOME, HOWEVER WE CHECKED THE CAR ABOUT AN HOUR AFTER THIS EXPERIENCE AND THE CAR CONTINUES TO NOT SEEM TO ENGAGE THE POWER TRAIN, IS NOT SHIFTING PROPERLY, HAS NO POWER IN THE ENGINE. THERE APPEAR TO BE NO LEAKAGE OF FLUIDS, THE CAR HAS BEEN PROPERLY SERVICED, HAS FUEL, HAS A NEW BATTERY, AND WE ARE WONDERING IF THIS ISSUE IS NOW COVERED UNDER ANY WARRANTY. PLEASE INITIATE AN INVESTIGATION TO THE MANY COMPLAINT THAT SEEM TO FOLLOW A SIMILAR PATTERN WITH THIS VEHICLE. *TR
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AS THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INFORMED WHAT CAUSED THE MALFUNCTION. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
WE GOT IN THE CAR READY TO GO TO THE STORE AND THE PASSENGER SIDE DOOR WAS SHUT AND THE BACK REAR WINDOW EXPLODED. GLASS SHATTERED EVERYWHERE. LUCKILY NO ONE WAS INJURED. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Ford Escape → · Every Escape year → · How the figures are calculated →