Page 7 of 40 · complaints 301–350 of 1,974

2008 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes
Filed Oct 18, 2019197,000 milesWA

2008 FORD ESCAPE HYBRID AWD, 197000 REGEN BRAKES DISABLED NOTICE AT VEHICLE START AND IN RUSH HOUR TRAFFIC. SOFT BRAKES, NEARLY COULD NOT STOP. VERY UNSAFE IN TRAFFIC OR, IN THE CASE THAT IT HAPPENS IN A HIGH-SPEED SITUATION, COULD BE DEADLY. CONFIRMED HCU AND ABS SYSTEM. THE FACT THAT THIS HAS SO MANY COMPLAINTS WITH DIFFERENT YEARS AND MODELS OF HYBRID VEHICLES WITH NO RESOLUTION IS UNACCEPTABLE.

Service Brakes
Filed Oct 7, 201995,000 milesPA

ABS LIGHT CAME ON OVER A YEAR AGO. SINCE THEN I'VE HAD IT SERVICED 3 TIMES AND THE BRAKES REPLACED. NOW IT'S IN FOR INSPECTION AND CAN'T PASS. MY EXPERIENCE AND MECHANIC EXPERIENCES ROUTINE MOMENTS WHEN THE BRAKES DO NOT ENGAGE EVEN WHEN THE PEDAL IS FLOORED. THEY'VE BLED THE BRAKES AND NOW ARE TRYING TO EXPLORE OTHER POTENTIAL SOLUTIONS. AS OF NOW 5 DAYS WITHOUT A CAR OR ANY APPARENT SOLUTION TO THE DIAGNOSIS. MECHANIC WILL NOT PASS SINCE THE BRAKES FAIL WITHOUT WARNING...IT IS STILL WITH THE MECHANIC SO NO DOCUMENTATION AS OF YET.

Steering
Filed Oct 2, 2019162,000 milesAL

RECEIVED RECALL LETTER, TOOK MY VEHICLE IN FOR THE SAFETY RECALL. THE FORD DEALER, SERVICE DEPT. SAID THAT THEY PERFORMED THE RECALL AND EVERYTHING IS GOOD TO GO. MY DAUGHTER WAS DRIVING THE CAR LAST WEEK AND WHILE DRIVING IT THE POWER STEERING WENT OUT. 10/02/2019 TODAY WE TOOK THE CAR BACK TO THE DEALERSHIP WHERE THE RECALL WAS DONE, AT FIRST THEY SAID IT WASN'T DONE AND WHEN WE PRODUCED OUR SERVICE SHEET, AND THEN THEY TRIED TO BACK TRACKED AND SAID OH YES WE DID, BUT WE DIDN'T REPLACE THE MODULE BECAUSE IT DIDN'T HAVE THE 'CODES'. THEY REFUSED TO ATTEND TO OUR CONCERN AND SAID THEY WERE NOT GOING TO LOOK AT IT OR PERFORM THE RECALL BECAUSE IT'S BEYOND THE TIME FRAME. MY ISSUE IS THEY DID NOT DO THE RECALL THE WAY IT WAS SUPPOSE TO PER RECALL DATES, MY DAUGHTER WAS DRIVING IT AT THE TIME AND WAS TRYING TO EXIT THE HIGHWAY.SHE WAS REALLY SHAKEN UP BY IT, THANK GOD SHE WAS NOT HIT BY ANOTHER VEHICLE BECAUSE SHE COULDN'T MAKE THE TURN WITH EXTREME USE OF HER ARMS. THEY ALSO SAID THAT THE THE RECALL ONLY IDENTIFIES VEHICLES MADE IN KANSAS CITY, SO YOURS MAY NOT BE AFFECTED, WE SAID OURS IS. BUT HE STILL DID NOT WANT TO FIX THE RECALL ON MY CAR. THE DEALERSHIP IS -ALL AMERICAN FORD, IN ONEONTA, ALABAMA. 35121

Electronic Stability Control (esc)
Filed Oct 1, 2019125,000 milesTX

TODAY IS 10/1/2019. I DROPPED MY KIDS OFF AT SCHOOL CAME HOME AND MY NEIGHBOR SON HAD MISSED THE BUS. I WAS ON MY WAY TO TAKE HIM TO SCHOOL WHEN AFTER I STARTED MY CAR MY STEERING WHEEL WOULDN'T TURN. FIRST I THOUGHT I HAD DONE SOMETHING WRONG SO I PARKED IT AND TRIED TO REVERSE AND TURN THE WHEEL AGAIN SAME THING HAPPENED. MY ELECTRIC STEERING WHEEL HAS GONE OUT OR IS NO LONGER WORKING THERE WAS A RECALL BEFORE I GOT THE VEHICLE 14S05 BUT WITH PREVIOUS OWNER. I WENT TO 3 DIFFERENT PLACES SAYING THE SAME THING HOW CAN A RECALL THAT CLAIMS TO BE FIXED NOT BE FIXED THANK GOD MY TRUCK WAS PARKED ALREADY SO NOW THEY ARE SAYING IT COULD COST 800-1800 AND I HAVE TO TAKE IT TO A FORD PLACE SO DISAPPOINTED. I PURCHASE THE TRUCK IN 2017 SO APPROXIMATELY 2 YEARS LATER AND THIS HAPPENS.

Steering
Filed Sep 26, 2019197,000 milesNC

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN FORD DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN AUGUST OF 2014. THE DEALER UPDATED THE POWER STEERING CONTROL MODULE SOFTWARE; HOWEVER, THE FAILURE PERSISTED AND THE STEERING WHEEL COULD NOT BE TURNED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 197,000.

Engine
Filed Sep 21, 2019113,000 milesTN

THE ENGINE MOTOR MOUNTS HAVE FAILED THREE TIMES ON THE VEHICLE CAUSING EXHAUST PARTS TO BREAK. THE FORD OEM PARTS ONLY LAST ONE YEAR BEFORE NEEDING TO BE REPLACED AGAIN. RECENTLY, THE BAD MOTOR MOUNTS CAUSED THE ENGINE TO MOVE SO MUCH IT CAUSED THE FRONT FLEX PIPE TO BREAK WHICH SUBSEQUENTLY CLOGGED ONE OF THE CATALYTIC CONVERTORS TO CLOG.

Service Brakes
Filed Sep 18, 2019126,000 milesKY

BRAKE PEDDLE GOES TO THE FLOOR SOMETIMES AFTER A HARD BRAKING EVENT. AFTER PUMPING THE BRAKE PEDDLE A FEW TIMES, THEY COME BACK. THEY SOMETIMES GO OUT WHEN HITTING A BUMP IN THE ROAD ALSO.AGAIN THEY COME BACK AFTER SOME VIGOROUS PUMPING OF THE PEDDLE. FLUID LEVEL IS GOOD. I HAVEN'T WRECKED IT YET, BUT I CAN FOR SEE A PASSABLE PROBLEM IN THE FUTURE.

Service Brakes
Filed Sep 11, 2019128,000 milesVA

DRIVING AT 40 MPH, ABS LIGHT CAME UP FIRST, THEN, BRAKES AND THEN REGENT BRAKES DISABLED WARNING LIGHT CAME ON. I WAS DRIVING GOING HOME AT 4:45 AND STOPPED AT A POSTAL OFFICE WHEN I NOTICED THAT TO STOP I HAD TO PUSH HARD ON THE BRAKES TO PARK. LEAVING THE POSTAL OFFICE, I NOTICED THE CAR WASN'T BREAKING EXACTLY WHEN I WANTED, TO BUT DECIDED THAT I WANTED TO GET HOME, SO I CONTINUE DRIVING, BUT AT A RED LIGHT THE BRAKES WENT ALL THE WAY TO THE FLOOR AND I ALMOST HIT THE CAR IN FRONT OF ME. I WENT INTO A PANIC AND PARKED MY CAR RIGHT THERE, IN A BANK PARKING LOT, AND PROCEEDED TO CALL A TOWING TRUCK, TO TOW IT TO MY FRIENDS HOUSE. I TOOK UBER BACK HOME AND I'M NOT PLANNING ON DRIVING THAT CAR.

Service Brakes
Filed Sep 4, 201996,900 milesCA

WHILE DRIVING, THE CAR WILL RANDOMLY DISPLAY THE "PARKING BRAKE" WARNING-LIGHT, ABS WARNING-LIGHT, AND A MESSAGE STATING THAT "REGENERATIVE BRAKING HAS BEEN DISABLED". AT WHICH POINT THE BRAKE PEDAL WILL NO LONGER SLOW THE CAR DOWN UNLESS DEPRESSED ALL THE WAY TO THE FLOOR. BRAKING APPEARS TO BE ENTIRELY MANUAL -- THERE IS NO SUPPORT FROM THE REGENERATION OR HYDRAULIC SYSTEM. THIS CAN OCCUR SUDDENLY, WITHOUT WARNING, IN CONDITIONS AS VARIED AS HIGHWAY DRIVING (AT SPEEDS GREATER THAN 65 MPH) OR IN STOP-AND-GO TRAFFIC.

Electrical System
Filed Sep 1, 2019367,865 milesKS

POWER STEERING QUIT WORKING LOST IT ON THE HIGHWAY WHILE DRIVING, PASSENGER'S FRONT WINDOW HAS LOST POWER. LOST IT WHILE DRIVING

Steering
Filed Aug 30, 2019160,000 milesOH

THE POWER STEERING JUST STOPPED WORKING AFTER PARKING IT AND THEN WHEN I STARTED IT TO LEAVE I HAD NO POWER STEERING

Electrical System
Filed Aug 26, 2019TX

WHILE DRIVING FROM MIDLAND TEXAS TO EL PASO TEXAS ON THE WAY BACK MY CAR STARTED TO SLOW DOWN, ON THE INSTRUMENT CLUSTER IT STATED SAFELY STOP THIS WILL BE THE 2ND TIME THIS HAS HAPPENED TO ME I WAS INFORMED THAT IT CAN BE THE MEC PUMP BUT WHEN CALLING FORD AND PUTTING IT IN MY VIN NUMBER IT DOESN'T SHOW THAT MY VEHICLE IS ONE OF THE ONES THAT PARTICULAR HAS A RECALL ON, IT IS ALSO HAVING STEERING ISSUES PARTS HAVE BEEN REPLACED, YET STILL THE STEERING WHEEL SEEMS LOOSE

Service Brakes
Filed Aug 20, 2019161,200 milesVA

RECENTLY PURCHASED 2008 FORD ESCAPE HYBRID. ON AUGUST 19TH, WHEN I TURNED THE CAR ON WITH APPROXIMATELY 161,200 MILES, THE "CHECK ABS" LIGHT CAME ON. WHILE DRIVING WITHIN CITY TRAFFIC WITH THE "CHECK ABS" LIGHT ON, THE CAR HAD SLUGGISH BRAKING. APPLYING THE BRAKE WOULD SLOW DOWN THE VEHICLE, BUT THE BRAKE PEDAL WOULD NEED TO BE PRESSED HARD FOR THE FINAL 10-15 FEET OF THE STOP. THE NEXT MORNING, WHEN I TURNED THE CAR ON AGAIN, THE ABS LIGHT HAD DISAPPEARED AND BRAKING HAD RETURNED TO NORMAL. THE CAR IS CURRENTLY BEING CHECKED AT VIRGINIA TIRE & AUTO 6620 BACKLICK ROAD, SPRINGFIELD, VA 22150. IT SEEMS VERY DANGEROUS THAT THE ABS CAN FAIL INTERMITTENTLY, AND A SEVERE DEFECT IN THE BRAKES SHOULD BE RECALLED AND REPAIRED IMMEDIATELY BY FORD.

Electrical System
Filed Aug 19, 2019100,000 milesHI

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT HAD TO JIGGLE THE KEY IN THE IGNITION A COUPLE OF TIMES TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNKNOWN.

Steering
Filed Aug 14, 2019TX

TURNED VEHICLE ON PULLED OUT OF DRIVE WAY NOTICED IT WAS VERY HARD TO TURN , WENT FURTHER DOWN ROAD TRIED TO TURN ON CROSS STREET AND STILL HAD NO GIVE .POWER STEERING IS COMPLETELY LOST IN THE CAR TO TURN THE VEHICLE I HAVE TO USE ALL MY STRENGTH . VERY UNSAFE TO DRIVE WITH CHILDREN IN THE CAR.

Air Bags
Filed Aug 13, 201976,000 milesNV

TAKATA INFLATORS> AIRBAG LIGHT CONTINUOUSLY COMES ON

Fuel/Propulsion System
Filed Jul 27, 201990,000 milesFL

TAKATA RECALL.. MY 2008 FORD ESCAPE WHEN IT SHIFTS TO 4TH GEAR IT GOES DOWN THEN SHAKES AND GOES UP A GEAR

Steering
Filed Jul 25, 2019164,000 milesWA

ELECTRONIC STEERING FAILURE. I HAVE NO POWER/ELECTRONIC POWER STEERING. WHEN PARKED YESTERDAY I STARTED MY CAR AND WENT TO MOVE FORWARD ONLY TO HAVE NO STEERING. I STOPPED THE CAR, TURNED IT OFF, STILL NOTHING. RESTARTED CAR ONE MORE TIME AND STEERING WORKED. TODAY THE STEERING WENT OUT AND DID NOT COME BACK. I HAD TO DRIVE HOME WITH MANUAL STEERING. I HAD THE ENTIRE ELECTRONIC STEERING COLUMN REPLACE WITHIN THE LAST 6 MONTHS FOR A TOLAL OF $1400

Visibility › Power Window Devices and Controls
Filed Jul 24, 2019AZ

HAVE A 2008 FORD ESCAPE. AT 24,000 MILES THE WINDOW REGULATOR ON THE DRIVERS SIDE BROKE. AT 28,000 MILES THE WINDOW REGULATOR ON THE LEFT REAR WINDOW BROKE. THE CAR WAS UNDER WARRANTY FOR BOTH THESE REPAIRS. AT 45,000 THE RIGHT REAR WINDOW REGULATOR BROKE. AT 59,000 MILES THE DRIVERS SIDE WINDOW BROKE AGAIN. I PAID FOR BOTH THESE REPAIRS AT MY LOCAL BIG O TIRES, SINCE IT WAS NO LONGER UNDER WARRANTY. NOW AT 65,000 MILES THE FRONT RIGHT SIDE WINDOW REGULATOR HAS BROKEN. I CALLED FORD CUSTOMER SERVICE TO COMPLAIN AND ASK THEM TO HELP PAY FOR REPAIR SINCE THIS OBVIOUSLY A DEFECTIVE PART. I WAS INFORMED IT WOULD TAKE 4 DAYS TO RENDER A DECISION. I TOLD THEM THAT WAS UNREASONABLE, THAT I WOULD BE UNABLE TO GO ANY WHERE THAT I WOULD HAVE TO LOCK MY CAR. THEY RETURNED TO THE PHONE A FEW MINUTES LATER AND TOLD ME I AM RESPONSIBLE AND THEY WOULD NOT COVER ANY COSTS BECAUSE IT WAS NO LONGER UNDER WARRANTY. I BELIEVE THIS WINDOW REGULATOR IS A DEFECTIVE PART. I DO NOT FEEL THAT I SHOULD HAVE TO CONTINUE TO PAY TO HAVE A DEFECTIVE PART PLACED IN MY CAR. I LIVE IN ARIZONA WHERE IT IS 115 DEGREES...I NEVER EVEN ROLL DOWN THE WINDOWS, SO IT'S NOT BREAKING DUE TO OVERUSE! I BELIEVE FORD SHOULD BE PAYING FOR THIS REPAIR.

Structure
Filed Jul 24, 2019140,000 milesIA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS APPROACHING A STOP SIGN, THE FRONT PASSENGER TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REACHED OUT TO KEAST AUTO CENTER (2101 23RD ST, HARLAN, IA 51537 (800) 234-4927) AND WAS INFORMED THAT NOTHING COULD BE DONE SINCE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THE SAME INFORMATION AS THE DEALER. THE CONTACT DISCOVERED THAT THIS PARTICULAR YEAR, MAKE, AND MODEL VEHICLE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE FAILURE MILEAGE WAS 140,000. *BF *TR

Visibility/Wiper
Filed Jul 19, 2019150,000 milesTX

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE CONTACT ENTERED THE VEHICLE AND CLOSED THE FRONT PASSENGER DOOR, THE FRONT PASSENGER WINDOW SLID DOWN INTO THE DOOR AND COULD NOT BE RAISED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED FOUR TIMES ON THE FRONT DRIVER'S SIDE WINDOW, SIX TIMES ON THE FRONT PASSENGER WINDOW, TWICE ON THE REAR PASSENGER WINDOW, AND ONCE ON THE REAR DRIVER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC EACH TIME TO HAVE THE FAILURES REPAIRED. THE CONTACT CALLED TOWN EAST FORD (LOCATED AT 18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150,(972) 584-9140) AND INFORMED THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

Steering1 injured
Filed Jul 12, 2019160,000 milesMI

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING LOST POWER AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING COLUMN MADE A LOT OF NOISE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE CONSUMER STATED THE POWER STEERING ISSUE CAUSED A REINJURY TO THE BACK.*JS

Steering
Filed Jul 8, 2019200,000 milesWA

WHILE DRIVING I SUDDENLY LOST POWERSTEERING.

Service Brakes
Filed Jul 4, 2019124,000 milesTN

CAR WAS BRAKING ERRONEOUSLY AS I WAS DRIVING. MISDIAGNOSED TWICE, IT WAS ULTIMATELY DIAGNOSED AS ABS MODULE FAILURE. THIS PUT A STRAIN ON MY ENGINE AND TRANSMISSION AND OF COURSE, THE BRAKES. THIS IS A VERY EXPENSIVE REPAIR IF YOU GET A NEW MODULE AND EVEN WITH A REBUILT ONE. THE INITIAL REBUILT ONE AS ALSO FAULTY. REPAIR PLACE STRUGGLED TO GET A UNIT BECAUSE THEY ARE SO IN DEMAND, I REBUILT MY TRANSMISSION LESS THAN THREE YEARS AGO M(WHICH ALSO SHOULDN'T HAVE HAPPENED) AND NOW IT IS DAMAGED. EVEN WITH A USED UNIT, THE TOTAL REPAIR WAS $1200, NOT COUNTING THE RENTAL CAR AFTER THE FIRST REPLACEMENT MODULE FAILED. AS THIS IS A BRAKE ISSUE, IT WAS RECOMMENDED THAT I REPORT IT.

Engine
Filed Jun 30, 2019180,000 milesTX

MY VEHICLE WILL BE IN MOTION WHILE DRIVING AND SUDDENLY HAVE A SHIFTING PROBLEM. THE VEHICLE WILL SHAKE AND STUTTER AND LOOSES POWER NO MATTER HOW MUCH YOU PRESS YOUR FOOT ON THE GAS PEDDLE. MY ENGINE LIGHT FLASHED ON AND OFF A COUPLE TIMES AND THEN ONCE MY VEHICLE SHIFTED, IT WOULD IDLE ROUGH AND ACT LIKE IT WAS GOING TO DIE WHEN I WOULD STOP AT A LIGHT. THIS HAS BEEN HAPPENING FOR SEVERAL DAYS NOW AT DIFFERENT SPEEDS ON RESIDENTIAL STREETS AND THE HIGHWAY. THE ENGINE LIGHT HAS NOT COME ON SINCE. I TOOK IT TO HAVE THE ERROR CODE READ FROM THE ENGINE LIGHT COMING ON BUT IT WAS ONLY A GENERIC CODE. ONE OF THE CODES WAS FOR AN AIRBAG SENSOR. I DO NOT KNOW WHAT IS WRONG WITH IT.

Service Brakes
Filed Jun 27, 201986,090 milesCO

ALL ASSOCIATED BRAKE FAILURE WARNING MESSAGES APPEAR ON DASH. TOOK IT TO THE LOCAL DEALERSHIP WHERE THEY DIAGNOSED IT AS A HYDRAULIC CONTROL UNIT FAILURE. REPAIRS QUOTED AT $5000.

Service Brakes
Filed Jun 25, 2019150,000 milesCA

FORD ESCAPE - BRAKES STARTED TO GET VERY VERY MUSHY. ONCE I PUSHED ON THE BRAKES, THE PEDAL WOULD KEEP DROPPING AND NOT BE RESPONSIVE. LUCKILY I HAD ENOUGH CAR LENGTHS IN FRONT OF ME AND WAS GOING SLOWLY ENOUGH ON NEIGHBORHOOD STREETS TO STOP WITHOUT INJURING ANYTHING. LUCKILY I WAS NOT ON THE HIGHWAY! THIS IS EXTREMELY DANGEROUS WHILE DRIVING, SO I TOOK MY CAR TO A LOCAL SHOP AND THEY REPLACED THE MASTER CYLINDER. THAT STILL DID NOT RESOLVE THE ISSUE SO THEY SAID THE HYDRAULIC CONTROL UNIT IS FAULTY AND I WILL NOT BE ABLE TO DRIVE MY CAR (AS THE BRAKES COULD COMPLETELY FAIL AT ANY TIME). TOOK THE CAR TO FORD AND THEY SAID IT WAS THE MASTER CYLINDER (JUST REPLACED) AND SAD IF IT WASN'T THAT - IT WAS THE HYDRAULIC CONTROL UNIT. THEY DID NOTHING TO RESOLVE THE ISSUE. THIS IS EXTREMELY UNSAFE AND I CANNOT DRIVE MY CAR SINCE THE BRAKES ARE FAILING!

Structure › Body
Filed Jun 21, 201960,000 milesOH

THE ABS MODULE IS BAD READ TONS OF FORUMS SAME PROBLEM I ALMOST DIED DUE TO THIS. SECOND QUARTER PANELS STARTING TO RUST. THIS SHOULDN'T HAPPEN LAW WAS PASSED IN 70S TO PREVENT THIS. REQD TONS OF FORUMS PEOPLE SAME PROBLEM BOTH NEED RECALL ASAP

Vehicle Speed Control › Accelerator Pedal
Filed Jun 14, 2019196,370 milesIL

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL SEIZED. ON ANOTHER OCCASION, THE ACCELERATOR PEDAL SEIZED AGAIN AND THE CONTACT HAD TO COAST THE VEHICLE OFF THE HIGHWAY TO THE SHOULDER. THE CONTACT WAS ALMOST STRUCK FROM THE REAR BY A SEMI TRUCK. THE CONTACT CALLED SHIMMERS FORD (10401 WOODCREST DR NW, COON RAPIDS, MN 55433, (612) 424-7648) AND DIXON FORD (489 E 2ND ST, DIXON, IL 61021, (815) 288-3366) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 196,370.

Steering
Filed May 29, 2019121,000 milesMA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. SEVERAL UNKNOWN FORD DEALERS WERE CONTACTED BY TELEPHONE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

Steering
Filed May 24, 2019140,000 milesTN

WHILE DRIVING A A SPEED OF 45MPH, THE STEERING WENT COMPLETELY OUT. I APPLIED MY BRAKES TO TURN RIGHT TO TURN ON A SECONDARY ROAD WITH LESS TRAFFIC AND INTO A SAFER LOCATION. WHILE TRYING TO TURN THE WHEEL, IT WAS BARELY ABLE TO MAKE THE TURN. I PULLED INTO A PARKING LOT AND WAS UNABLE TO EVEN TURN THE WHEEL AT THIS POINT. I SHUT OFF THE ENGINE AND LET THE VEHICLE SIT FOR A FEW MINUTES AS I TRIED TO DECIDE WHAT TO DO. I TURNED THE IGNITION BACK ON AND THE STEERING WHEEL WAS LOOSE AND FUNCTIONAL AT THIS TIME. THIS IS THE SECOND INCIDENCE THIS HAS HAPPENED.LUCKILY, NO ONE WAS INJURED IN AN ACCIDENT.I CALLED FORD AND EXPLAINED THE SITUATION AND THEY TOLD ME BASED ON MY VIN NUMBER, THERE WAS NO RECALL FOR THIS ISSUE. I DID A SEARCH AND FORD IS VERY MUCH AWARE OF STEERING ISSUES ON THIS YEAR AND MODEL VEHICLE, YET NO RECALL HAS BEEN ISSUED FOR MY SPECIFIC VEHICLE THEY HAVE BEEN AWARE OF STEERING ISSUES FOR SEVERAL YEARS.

Steering
Filed May 21, 2019167,000 milesCO

THERE HAVE BEEN 3 INSTANCES IN THE PAST MONTH THAT WHEN TURNING LEFT THE POWER STEERING GOES OUT FOR A SECOND AND THE LIGHT AND BUZZER ON THE DASH GOES ON. I CALLED FORD AND THE RECALL 14V284000 WAS DONE IN 2014. THE PROBLEM SOUNDS LIKE THE SAME ISSUE BUT FORD IS SAYING IT WAS FIXED. IT DOES NOT HAPPEN VERY OFTEN BUT THE RESULTS CAN BE VERY DANGEROUS. THE ELECTRIC POWER STEERING (EPS) SYSTEM / TORQUE SENSOR IS NOT WORKING IS SOME INSTANCES. FORD IS NOT TAKING RESPONSIBILITY SINCE THEY COMPLETED THE RECALL FIX. BUT WHY WILL THIS ISSUE ONLY HAPPEN IS VERY RARE SITUATIONS AND ONLY HAPPEN FOR 1-2 SECONDS. THE VEHICLE IS ALWAYS IN MOTION AND WHILE SLOWING DOWN TO TURN TO THE LEFT THE STEERING GOES OUT. I HAVE CALLED FORD CUSTOMER SERVICE AND THEY ARE NOT TAKING ANY RESPONSIBILITY.

Steering
Filed May 17, 2019130,000 milesCA

POWER STEERING DOES NOT ENGAGE AT START UP...SECOND START UP IT ENGAGES...WHEN STATIONARY STEERING WHEEL TWERKS ...NO SENSOR LIGHT SHOWING A PROBLEM ON CLUSTER..FLUID ARE GOOD AND AT LEVEL ...NO LEAKS

Electrical System
Filed May 17, 2019138,000 milesPA

WE HAVE BEEN HAVING ELECTRICAL SURGES IN OUR 2008 FORD ESCAPE XLS. THE SURGES ARE BECOMING MORE FREQUENT. THEY WILL HAPPEN WHEN WE ARE AT A STOP LIGHT, GETTING READY TO GO; AFTER HAVING MY FOOT ON THE GAS FOR A SECOND (OR LESS) A POWER SURGE WILL HAPPEN IN THE CAR (ABS LIGHT POPS ON AND 2 OTHERS). IT ALSO HAPPENS WHEN WE ARE DRIVING ON THE HIGHWAY GOING 60 OR 70 MPH AND ALL OF A SUDDEN A POWER SURGE HAPPENS. I DO NOT HAVE A CURRENT VIDEO OF THIS HAPPENING, BUT I WILL BE SURE TO GET ONE WITHIN THE NEXT DAY OR SO TO BE SURE I HAVE THIS PROOF ON FILE FOR YOU, IF NEEDED. PLEASE HELP US WITH THIS ISSUE. THIS HAS BEEN ONGOING SINCE WINTER. WE ORIGINALLY THOUGHT THE ENGINE JUST NEEDED TO WARM UP BECAUSE OF HOW COLD WINTER GOT BUT IT IS NOW WARMER AND THE PROBLEM PERSISTS. THE DATE BELOW IS THE MOST RECENT INCIDENT, THE FIRST TIME WE HAD A POWER SURGE WAS IN LATE JANUARY.

Steering
Filed May 9, 2019225,000 milesOK

I RECEIVED THIS CAR ABOUT MARCH 2019, YES I UNDERSTAND IT'S AN OLDER CAR, BUT AFTER DRIVING IT ABOUT A MONTH THE STEERING WHEEL MADE THIS LOUD POPPING SOUND AND NOW WHEN I GO TO MAKE A TURN IT MAKES THAT SAME NOISE AS IT PULLS TO THE RIGHT. THE FIRST TIME THIS HAPPENED I WAS DRIVING DOWN I-35 AND I THOUGHT I WAS GOING TO LOSE CONTROL AND NOT BE ABLE TO CORRECT IT. IS THERE A WAY WE CAN LOOK INTO THIS PLEASE.

Electrical System
Filed May 9, 2019151,444 milesFL

THE SUV INTERMITTENTLY GOES INTO A NO CRANK/NO START CONDITION. YOU TURN THE KEY AND IT DOESN'T CRANK. THIS HAPPENS WHILE I'M TRAVELING AND LEFT ME STRANDED AT A REST STOP AND PANICKING THINKING IT WASN'T GONNA START. SINCE IT DOESN'T HAPPEN ALL THE TIME MECHANICS CAN ONLY RELY ON WHAT THEY THINK COULD BE THE PROBLEM WHICH INCLUDE THE IGNITION SWITCH IGNITION LOCK MODULE AND STARTER RELAY. I'VE ALSO FOUND A VARIETY OF REVIEWS EXPLAINING EVEN AFTER PARTS ARE REPLACED THE PROBLEM STILL EXISTING FOR THIS SPECIFIC MAKE AND MODEL. AND CONCERNING RECALL NUMBER 14V284000. FORD DEALERSHIPS ARE ONLY CLEARING THE RECALL CODES IF THEY CONSIDER THE PART NOT NEEDING TO BE CHANGED SO THAT AFTETWARDS WHEN THE STEERING TORQUE SENSOR DOES GO BAD THEY NO LONGER HAVE TO CHECK IT OR FIX IT FOR FREE. PLEASE HELP BECAUSE TOO MANY PEOPLE HAVE THE SAME PROBLEM FOR THIS TO HAVE NOT BEEN RECALLED YET.

EngineCrash
Filed May 8, 201950,000 milesTX

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE APPROACHING A STOP, THE VEHICLE ACCELERATED ON ITS OWN IN TRAFFIC WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES AND EMERGENCY BRAKE AND THE VEHICLE SWERVED OFF THE ROAD. THE CONTACT FINALLY STOPPED THE VEHICLE BEFORE CRASHING. THE VEHICLE WAS TAKEN TO CARMAX OF ARLINGTON (8400 ANDERSON BLVD, FORT WORTH, TX 76120, (817) 801-1501), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED BECAUSE THE TEST COULD NOT BE READ. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS INVALID. *JS

Service Brakes
Filed May 6, 2019TN

BRAKE PEDAL TRAVELS ALMOST TO FLOOR. HAD BRAKES REPLACED, MASTER CYLINDER REPLACED. ALL BRAKE LINES BLED AND STILL HAVING SAME PROBLEM.

Steering
Filed Apr 29, 2019128,000 milesMI

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING TORQUE SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. ELDER FORD (777 JOHN R. RD, TROY, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 128,000.

Steering
Filed Apr 29, 2019150,000 milesNY

POWER STEERING FAILURE. THE RECALL WAS PERFORMED IN 2018 NOW WE HAVE THE SAME PROBLEM.

Electrical System
Filed Apr 27, 2019108,000 milesOH

THE KEY AND IGNITION SWITCH WILL NOT START THE CAR. IT IS NOT THE BATTERY, ALTERNATOR ET AL. IT IS THE IGNITION SWITCH. WHEN THE KEY IS TURNED, EVERYTHING COMES ON BUT THE CAR WILL NOT START.

SteeringCrash
Filed Apr 25, 2019200,000 milesTX

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND MADE IT DIFFICULT TO STEER THE VEHICLE. AS A RESULT, ANOTHER VEHICLE SIDESWIPED THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT THE CRASH WAS MINOR AND THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNKNOWN.

Steering
Filed Apr 24, 201998,000 milesOH

POWER STEERING WENT OUT.

Unknown or Other
Filed Apr 15, 2019240,000 milesFL

TRANSMISSION. THIS IS THE 3RD TIME THAT I HAVE HAD TO REPLACE MY TRANSMISSION. I WAS DRIVING FROM WORK AND ALL OF A SUDDEN, I WAS NO LONGER ABLE TO ACCELERATE. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SINCE.

Steering
Filed Apr 13, 2019175,000 milesNY

TAKATA ARE ALL, I HAVE AN ELECTRIC POWER STEERING SYSTEM AND IT'S HAS A MALFUNCTIONING. IT IS EFFECTING MY ABILITY TO TURN THE VEHICLE. IT'S A SAFETY CONCERN BECAUSE YOU HAVE TO USE SLOT OF FORCE TO TURN THE VEHICLE. I REVIEWED FOR RECALLS AND SAW ONE FOR MY VEHICLE. HOWEVER WHEN I PUT IN MY VIN NOTHING IS FOUND.THE VEHICLE WAS PARKED WHEN THIS HAPPENED. I WAS LOCATED ON A LOCAL STREET IN JAMAICA NY.

Steering
Filed Apr 11, 2019CA

CUANDO GIRO EL TIMN TIENE UN RUIDO VIBRANTE Y FUERTE EN LA LNEA DEL VOLANTE

Steering › Column
Filed Apr 10, 2019170,000 milesVA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED WHILE DRIVING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING RETURNED TO NORMAL. AN INDEPENDENT MECHANIC CONFIRMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 170,000.

Steering
Filed Apr 8, 2019134,518 milesGA

WHEN DRIVING AT A LOW SPEED OR STOPPED IT IS HARD TO TURN THE WHEEL .

Steering
Filed Apr 8, 201978,000 milesMT

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO BOZEMAN FORD LINCOLN AND RV CENTER (2900 N 19TH AVE, BOZEMAN, MT 59718, (406) 587-1221) WHERE THE COMPUTER WAS REPROGRAMMED; HOWEVER, THE FAILURE REMAINED AND WORSENED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND INFORMED THE CONTACT THAT NOTHING ELSE COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Power Train
Filed Apr 4, 2019MI

I BOUGHT THIS USED ESCAPE ABOUT 2 YRS AGO, FIRST YR OVER $400 INTO STABILIZER BAR SWAY BARS FRONT END REPAIRS,,OK, SECOND YR, GUESS WHAT? YES TRANSMISSION 3RD GEAR OUT...AFTER DOING REVIEWS ON HERE I'M NOT THE ONLY ONE. WHEN ONE LIVES ON SOCIAL SECURITY AND YOU LIVE ON $100 A WEEK DOESN'T LEAVE MUCH FOR REPAIRS,, YES I KNOW YOU ARE GOING TO SOME MAINTANCE BUT HOLLY COW THIS TRANSMISSION PROBLEM IS NOT CHEAP. I HAVE ONLY PUT 9,223 MILES ON THIS SUV SINCE I HAD IT. WITH AS MANY PROBLEMS AS THERE IS WITH THE ESCAPE TRANSMISSION ONE WOULD THINK FORDS WOULD GET IT RIGHT, WITH ALL THE PROBLEMS NOT EVEN A RECALL. EVERY PLACE I HAVE TAKEN MY CAR TO I'T LIKE HERE COMES A OLE LADY WE'LL TELL HER ANYTHING AND EMPTY HER WALLET, CAN'T BELIEVE ALL THE CRAP I WAS TOLD WITH DIFF $$ MAKING MY HEAD SPIN, WHO DO YOU BELIVE WHEN FORDS LET YOU DOWN AND DON'T STAND BEHIND THEIR PRODUCT. I HAVE ALWAYS BEEN A FORD PERSON BUT NOT ANYMORE!! I CAN'T MAKE PAYMENTS AND REPLACE TRANYS ON A FIXED INCOME. I AM DOING MY HOMEWORK NOW AND IT LOOKS LIKE CHEVY HERE I COME. FORD GET IT TOGETHER

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Escape → · Every Escape year → · How the figures are calculated →