Page 15 of 40 · complaints 701–750 of 1,974

2008 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Steering
Filed Feb 26, 2017186,000 milesCO

I WAS DRIVING AND LOST ALL POWER STEERING. THEN A ERROR MESSAGE CAME ON SAYING POWER STEERING SENSOR FAULT. I COULD HAVE GOT INTO A CRASH AND AM REALLY UPSET AND FEEL LIKE FORD SHOULD FIX THIS.

Steering
Filed Feb 23, 2017140,000 milesPA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE MAKING A RIGHT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE DEALER DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED WITH A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). ALTHOUGH THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 140,000. *CN

Steering
Filed Feb 23, 2017149,000 milesCO

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS INFORMED BY THE DEALER THAT A POWER STEERING RECALL HAD BEEN COMPLETED TWO YEARS PRIOR TO THE CONTACT OWNING THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL RECENTLY SEIZED WITHOUT WARNING. THE CONTACT APPLIED FORCE TO THE STEERING WHEEL, BUT IT VEERED TO THE RIGHT AND DROVE INTO A DITCH. THE CONTACT HAD TO RESTART THE VEHICLE TO CORRECT THE DIRECTION OF THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS AWARE OF THE RECALL REPAIR, ACCORDING TO THE DEALER. THE RECALL INFORMATION WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

Steering
Filed Feb 22, 201762,370 milesPA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 17 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,370. *JS THE CONSUMER REQUESTED INFORMATION PERTAINING TO THE INVESTIGATION. *JS THE CONSUMER STATED THE MANUFACTURER WOULD NOT HONOR THE 14S05 RECALL. *JS *JS *JS

Steering
Filed Feb 17, 2017160,000 milesIN

POWER STEERING WENT OUT IN THE ESCAPE. ONLY MANUAL STEERING AVAILABLE. TOOK TO DEALER AND THE TORQUE SENSOR HAS GONE OUT ON MY ESCAPE AFTER THE RECALL IN 2014. FORD STATES SINCE PROGRAMMING WAS DONE IN WITH THE ORIGINAL RECALL IN 2014 THE RECALL WAS COMPLETE EVENTHOUGH PART OF THE RECALL INCLUDED THE TORQUE SENSOR.

Steering
Filed Feb 17, 2017144,000 milesUT

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL VIOLENTLY SHIFTED IN THE OPPOSITE DIRECTION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

Steering
Filed Feb 15, 201711,400 milesOH

ELECTRIC POWER ASSIST FAILED. STEERING WHEEL SHAKES VIOLENTLY WHILE PARKED AND DRIVING. STEERING PULLING TO SIDES WHILE DRIVING

Structure › Body
Filed Feb 15, 2017130,000 milesMI

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE BOTH REAR DOORS WERE RUSTED THROUGH AS WELL AS THE FRAME ABOVE THE TIRES. THE DOORS ALSO HAD RUST INSIDE THE VEHICLE. THE DEALER DIAGNOSED THAT THE FRAME AND/OR VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Steering
Filed Feb 14, 201788,000 milesIL

MY WIFE WAS DRIVING ON THE EXPRESSWAY AND THE POWER STEERING STOPPED WORKING WHICH COULD HAVE RESULTED IN AN ACCIDENT. SHE TOOK IT TO A FORD DEALER WHICH PULLED THE CODES AND REPLACED THE TORQUE SENSOR. MY CAR WAS NOT PART OF THE 14S05 RECALL SO APPARENTLY THE RECALL DOES NOT GO FAR ENOUGH. I AM A CERTIFIED MASTER MECHANIC AND RE-CERTIFED MASTER 5 TIMES BUT COULD NOT HELP MY WIFE WHILE SHE WAS IN ANOTHER STATE VISITING HER MOTHER. THE NHTSA RECALL # IS 14V284000. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER AND THEY OFFERED NO HELP. THE CAR HAS 88,000 MILES

Vehicle Speed Control
Filed Feb 14, 2017116,960 milesFL

THE GAS PEDAL COLLAPSED TO THE FLOOR WHILE DRIVING MY CAR. I WAS FORTUNATE ENOUGH TO COAST IN TO A PARKING LOT. I WAS ABLE TO PLAY WITH THE PEDAL RETURNING IT TO THE NORMAL OPERATING POSITION. TOOK CAR TO FORD DEALERSHIP. SERVICE DEPARTMENT REPLACED THE CABLE ASSEMBLY/THROTTLE CONTROL. I HAVE SEEN A LOT OF SIMILAR COMPLAINTS ONLINE ABOUT THE SAME EXACT PROBLEM WITH THE 2008 FORD ESCAPE.

Air BagsCrash1 injured
Filed Feb 13, 2017130,000 milesIN

FORD ESCAPE APPROACHED A CITY STREET INTERSECTION WITH RIGHT AWAY BY GREEN LIGHT. A TRUCK RAN THE RED LIGHT OF SAME INTERSECTION. THE FORD ESCAPE VEERED TO LEFT TO AVOID BEING DIRECTLY HIT BY TRUCK. AIR BAGS OF FORD ESCAPE DID NOT DEPLOY, WHEREAS THEY DID IN THE TRUCK.

Steering
Filed Feb 13, 2017195,000 milesMS

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER PARKING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN 2014, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 195,000.

Steering
Filed Feb 11, 201791,000 milesOH

IN 2014 THE POWER STEERING ASSIT FAULT WAS FIXED ON THIS CAR,DO TO A RECALL I BOUGHT THE CAR IN 2016 AFTER 4 MONTHS I STARTED THE CAR UP AND THE FAULT CAME BACK. I HAD NO KNOWLEDGE OF RECALL WHEN I BOUGHT CAR. IS THIS CONSIDERED FIXING THE PROBLEM, OR IS IT A STILL OPEN RECALL? THE CAR WAS SITTING IN THE DRIVE WAY WHEN FAULT CAME UP.

Steering
Filed Feb 10, 2017109,567 milesCO

I WAS TURNING WHEN I LOST POWER STEERING AND NEARLY CRASHED INTO OTHER CARS WAITING AT THE INTERSECTION. I HAVE A POWER STEERING ASSIST FAILURE LIGHT ON. I PREVIOUSLY HAD MY CAR TAKEN TO THE FORD DEALERSHIP HERE IN BRIGHTON COLORADO AFTER I RECEIVED THE RECALL NOTICE SEVERAL MONTHS PRIOR IN 2016. CANNOT AFFORD THE PRICE FOR REPAIRS AND FEEL FORD NEEDS TO FIX THIS PROBLEM NOW.

Steering
Filed Feb 9, 2017121,688 milesMI

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK VIOLENTLY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER REPROGRAMMED THE PSCM AND IC TO THE LATEST LEVEL, BUT THE FAILURE PERSISTED THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,688. UPDATED 03/29/17LJ CONSUMER STATED THAT THEY HAD REPAIRS DONE BY A DIFFERENT DEALER AND HAVE HAD NO INCIDENTS SINCE. CONSUMER IS LOOKING FOR REIMBURSEMENT. *CN

Steering
Filed Feb 8, 2017210,000 milesVA

IN MAY 2014 FORD ISSUED RECALL #14S05 FOR STEERING ISSUES. THE RECALL WAS 'PERFORMED' ON MY CAR IN NOV 2014, WHICH CONSISTED OF A 15-20 SOFTWARE UPDATE. I'M CURRENTLY EXPERIENCING THE SAME STEERING ISSUE AND NOW HAVE TO REPLACE THE TORQUE CENSOR AND FORD IS REFUSING TO HONOR/ASSIST/ACKNOWLEDGE THE PROBLEM IS RESIDUAL OF THE INITIAL RECALL. I'M FORCED TO PAY OUT OF POCKET FOR WHAT SHOULD BE STILL CONSIDERED A MANUFACTURING DEFECT. AFTER OVER A MILLION VEHICLES BEING RECALLED, HOW DO THEY FIGURE A SOFTWARE PATCH FIXED THE PROBLEM? WHY SHOULD I HAVE TO PAY FOR THIS EXPENSE. FORD KNOWS THIS IS AN ISSUE WITH THE VEHICLES AND SHOULD HAVE THE DECENCY TO HONOR THIS REPAIR AT ANY TIME. FORD CUSTOMER SERVICE STATES THAT THE RECALL IS OVER 12 MONTHS OLD AND THE SOFTWARE WAS UPDATED AND THEY NO LONGER CONSIDER IT AN ISSUE. MEANWHILE, I'M CURRENTLY STRANDED AND WILL BE OUT OF ALMOST $600 OR MORE THAT I DON'T HAVE! WHILE DRIVING HOME FROM A FORD DEALERSHIP SERVICE WHO WAS NOT VERY HELPFUL OR CONCERNED, I LOST ALMOST ALL STEERING AND NARROWLY MISSED GOING OFF THE SIDE OF 64 WEST AFTON MOUNTAIN IN VIRGINIA. I'M MISSING WORK AND STRANDED AND WILL HAVE TO DRAIN MY ACCOUNT FOR A REPAIR THAT IS CLEARLY A FORD DEFECT. HIGHLY DISAPPOINTED IN FORD CUSTOMER SERVICE AND BUSINESS ETHICS. IF/WHEN I GET RID OF THIS ESCAPE WHEN FUNDS ALLOW, I WILL NEVER CONSIDER A FORD AGAIN.

Steering
Filed Feb 8, 2017134,000 milesID

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING OUT OF THE GARAGE, THE POWER STEERING BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. UPDATED 05/17/17*LJ *CN

Steering
Filed Feb 8, 2017100,000 milesNY

DRIVING BACK FROM WORK ON THE STREET THE CAR WON'T TURN I GOT SCARE AND STOP THE CAR RIGHT AWAY UNTIL MY HUSBAND PICKED IT UP IS TOO DANGEROUS ... THIS IS THE RECALL NUMBER 14S05 ... BUT FORD REFUSES TO FIX IT

Steering
Filed Feb 7, 2017123,000 milesGA

LOSS OF STEERING DUE TO STEERING TORQUE SENSOR FAILURE WHICH WAS UNDER RECALL #14S05. VEHICLE HAS LOST STEERING CAPABILITY 3 TIMES IN THE LAST 3 MONTHS WHILE MAKING A SLOW TURN.

Engine
Filed Feb 7, 2017110,000 milesVA

TAKATA RECALL - VEHICLE TRANSMISSION SLIPS, ENGINE REVS AND DECELERATES WHILE DRIVING, IGNITION SWITCH WILL NOT START CAR EACH TIME. SOMETIMES IT TAKES TWENTY TRIES. I HAVE READ HUNDREDS OF THESE COMPLAINTS ON THE INTERNET.EV

Fuel/Propulsion System
Filed Feb 7, 201786,370 milesNY

WHEN YOU ARE STOPPED AND IDLING THE CAR, IT STALLS OUT. IT STALLS WHEN IDLING IN GEAR, BUT NOT WHEN IN THE PARK POSITION. IF YOU SLOW DOWN AT A LIGHT OR FOR TRAFFIC OBSTACLES, IT SOMETIMES STALLS BEFORE YOU ACTUALLY STOP. AS LONG AS I HAVE NO STOP LIGHTS OR OTHER OBSTACLES TO SLOW ME DOWN I'M FINE. IT MOSTLY HAPPENS ON CITY STREETS. SOMETIMES BUT NOT ALWAYS IT SEEMS TO BUCK A LITTLE. I AM FEMALE AND KNOW LITTLE ABOUT CARS, MY HUSBAND TOOK CARE OF EVERYTHING, THIS WAS HIS VEHICLE, BUT HE PASSED AWAY LAST MONTH AFTER A LONG ILLNESS. I DID HOPE IT WAS THE FUEL FILTER, SO I HAD THAT REPLACED A FEW DAYS AGO. IT DID NOT HELP. WHEN THIS OCCURS NONE OF THE MANY WARNING LIGHTS ON THE DASH COME ON, NOR DO THEY COME ON OR STAY ON OTHER THAN WHEN YOU FIRST START THE CAR. THIS IS A SITUATION THAT SCARES ME, BUT AT PRESENT, IT IS MY ONLY TRANSPORTATION, AND THERE ARE MANY THINGS REQUIRED OF ME, RELATING TO MY HUSBAND"S DEATH. I'VE READ ALL THE ISSUES OF STALLING IN MANY FORDS BEFORE, DURING AND AFTER 2008, IN JUST ABOUT EVERY MODEL INCLUDING THE ESCAPE. I BELIEVE THEY HAVE A PROBLEM WITH MY CAR. NO DOCUMENTATION, NO ACCIDENTS YET.... THE STALLING HAS BEEN GOING ON FOR ALMOST A MONTH. MONTH.

Steering
Filed Feb 5, 2017102,000 milesOK

WHEN IDLING, STEERING WHEEL JERKS AND MOVES ON ITS OWN AND A CLICKING NOISE CAN BE HEARD SOMETIMES. ALREADY HAD "RECALL" CHECKED AND NO UPDATE WAS NEEDED IN 2014. HAD NO PROBLEMS UNTIL OVER 100K MILES.

Service Brakes
Filed Feb 3, 201788,000 milesMS

CONTINUAL BRAKE FAILURE.. BRAKE PEDAL GOES TO FLOOR. WILL STOP AFTER REAPPLIED BUT WILL FEEL MUSHY! HAD MASTER CYLINDER, ONE WHEEL CYLINDER REPLACED AND THEY LASTED A FEW WEEKS WITH SAME SCENARIO HAPPENING AGAIN! LOCAL BRAKE SPECIALTY SHOP CAN'T GET TO THE BOTTOM OF PROBLEM! FORD SHOULD HAVE RECALL TO GET TO BOTTOM OF THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED.

Steering
Filed Feb 2, 2017WI

THE EAS (ELECTRIC ASSISTED STEERING) MADE A LOUD NOISE BEFORE EVENTUALLY FAILING & NOW THERE IS NO POWER STEERING WHICH CAUSED ME TO SLID OFF ICY ROAD, DRIVING 45MPH, INTO DITCH. *TR

Service Brakes
Filed Feb 1, 2017180,000 milesMD

FRONT BRAKE LINE KINK OR COMPRESSED AND WOULD NOT FULLY RELEASE BRAKE WHILE DRIVING. BRAKE SUPERHEATED. NEEDED TOW REPLACED BOTH FRONT BRAKE LINES. *TR

Steering
Filed Feb 1, 2017140,000 milesPA

POWER STEERING FAILED REPEATEDLY. RECEIVED RECALL14S05 AND TOOK TO LEHIGHTON FORD 18235 JUNE 21, 2016. EVEN AFTER REPORTING FAILURE, THE ACTION TAKEN WAS TO REPROGRAM THE COMPUTER MODULE. JANUARY 29, 2017 POWER STEERING FAILED AND WOULD NOT RECOVER WHILE DRIVING ON A MAIN THOROUGHFARE AND ATTEMPTING TO TURN INTO A PARKING LOT. TOOK TO FREEDOM FORD DEALERSHIP IN MORGANTOWN, WV WHERE FAILURE OCCURRED. IT WAS DETERMINED THE STEERING COLUMN NEEDED TO BE REPLACED WHICH SHOULD HAVE BEEN TAKEN CARE OF ON INITIAL RECALL APPOINTMENT. AFTER MULTIPLE CONTACTS WITH FORD, I HAVE BEEN INFORMED THAT THE RECALL WAS CLOSED ONCE THE REPROGRAMMING TOOK PLACE AND THAT I WOULD HAVE TO PAY $1200 FOR THE RESULTING REPAIRS DUE TO THE POWER STEERING FAILURE. UPON FURTHER RESEARCH, OVER 70,000 CUSTOMERS HAVE EXPERIENCED THE SAME FAILURE FOLLOWING THE USELESS REPROGRAMMING DICTATED BY FORD MOTORS. *TR

Steering
Filed Jan 31, 2017137,000 milesCT

FORD HAD A 2015 RECALL FOR POWER STEERING PROBLEMS, DURING WHICH THIS VEHICLE WAS CHECKED. TWO MONTHS AGO MY MECHANIC CHECKED MY STEERING BECAUSE OF A NOISE AND ADVISED ME NOT TO DRIVE IT ON THE HIGHWAY. AS I WAS DRIVING INTO MY DRIVEWAY THE POWER STEERING WENT OUT. WHAT IF THIS WENT OUT AT HIGHWAY SPEEDS AND HAD A BABY IN THE CAR? READING ONLINE OTHER PEOPLE'S EXPERIENCES WITH POWER STEERING PROBLEMS THE CAR SHOULDN'T BE DRIVEN. FORD SHOULD BE MADE TO EXTEND THEIR RECALLS AND GIVE TRADE IN CREDIT TO GET THESE CARS OFF THE ROAD. THEY ARE A DANGER TO ALL. I HAD ALL THE FUSES CHECKED AND UNHOOKED THE BATTERY. EVERYTHING POINTS TO THE ELECTRIC ASSISTED POWER STEERING OR SUCH WHICH IS A $1200 REPAIR THAT IS NOT GUARANTEED TO LAST LONG. *TR

Steering
Filed Jan 30, 201788,000 milesAK

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING LOST POWER AND "FAULTY POWER STEERING" ILLUMINATED. THE DRIVER PULLED OVER AND THE VEHICLE WAS DRIVEN HOME. THE DEALER DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

Steering
Filed Jan 29, 2017114,000 milesMI

THE POWER STEERING ASSIST FAILURE WARNING LIGHT FLASHED 3 TIMES AND THEN MY POWER STEERING WENT OUT. IT WAS IN MOTION ON A CITY STREET. WE HAD THE CAR TOWED TO A DEALERSHIP. THE TORQUE SENSOR THAT WAS PREVIOUSLY COVERED ON THE RECALL FROM JULY 2014 FAILED. FORD IS REFUSING TO FIX THE SENSOR STATING THAT THE RECALL WAS FULFILLED EVEN THOUGH THE SENSOR WAS NOT REPLACED. THE DEALERSHIP MENTIONED THAT THEY HAVE HAD THE SAME ISSUE WITH OTHER VEHICLES UNDER THE SAME RECALL. I HAVE ATTACHED A LETTER THAT WAS SENT TO FORD ON OUR BEHALF.

Electronic Stability Control (esc)
Filed Jan 29, 2017114,044 milesPA

WAS DRIVING VEHICLE STEERING BECAME UNMANAGEABLE. ALMOST CRASHED WITH MYSELF AND MY KID. OTHER VINS HAVE BEEN RECALLED FOR THE ELECTRONIC STEERING SYSTEM YET MINE IS NOT LISTED. *TR

Steering
Filed Jan 28, 201798,000 milesWI

SUDDEN ONSET OF STEERING WHEEL SHAKING WHILE DRIVING 25 MPH, DIFFICULTY TURNING LEFT OR RIGHT, WHILE TURNING RIGHT STEERING STOPPED TWICE.

Steering
Filed Jan 26, 2017130,000 milesID

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL FOR THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER TO PROVIDE A REMEDY AND THEY DID NOT STATE FOR THE CONTACT TO TAKE THE VEHICLE IN ONCE THE FAILURE HAD BEEN EXPERIENCED. THE DEALER INDICATED THAT THERE WAS NO FAILURE AND CLEARED THE RECALL OUT AS A COMPLETED REPAIR. THE CONTACT LATER EXPERIENCED THE STEERING WHEEL SEIZING WITH NO WARNING. THE DEALER WAS NOTIFIED AND INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 04/20/17 *LJ *CN

Steering
Filed Jan 24, 2017135,000 milesNY

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE RECALL REPAIR WAS ALREADY PERFORMED; HOWEVER, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

Service Brakes
Filed Jan 19, 2017150,250 milesTN

THE ABS LIGHT AND BRAKE LIGHT APPEARED ON THE INSTRUMENT PANEL WHILE DRIVING ON A STATE HIGHWAY. CHECK BRAKE SYSTEM LIGHT APPEARED AS A DIGITAL READ OUT ON THE INSTRUMENT PANEL. TURNED OFF THE ENGINE BELIEVING IT TO BE A 'RESET' ISSUE. THE ABS LIGHT AND BRAKE LIGHT DID NOT COME ON AGAIN. TWO DAYS LATER, UPON BACKING UP THESE LIGHTS APPEARED AGAIN ON THE INSTRUMENT PANEL. CALLED LOCAL FORD DEALERSHIP TO DETERMINE THE PROBLEM. DEALERSHIP PERFORMED ABS SELFTEST AND GOT CODE C1313-AO AND U2023-A0. THE CODES INDICATED THAT THE HCU (HYDRAULIC CONTROL UNIT) REQUIRED REPLACEMENT. DEALERSHIP QUOTED $5,900.00 REPAIR COST TO REPLACE HCU SENSOR. THE DEALERSHIP DID NOT CAUTION US TO NOT DRIVE THE CAR AND WE REMAIN CONCERNED ABOUT SAFE DRIVING. HE SAID, "THE BRAKES WILL GET MUSHY AND WE WILL EVENTUALLY LOSING BRAKING POWER." CHECKED FORD WEBSITE TO DETERMINE WHETHER A RECALL FOR THIS SAFETY ISSUE HAD BEEN POSTED. NO RECALL BY FORD NOTED AT THIS TIME. A REVIEW OF ONLINE POSTS INDICATES THAT MANY ESCAPE HYBRID OWNERS HAVE ENCOUNTERED THE SAME PROBLEM AND HIGHWAY SAFETY IS CONCERNING TO OWNERS. *TR

Steering
Filed Jan 18, 2017130,000 milesAK

TAKATA RECALL: MY CAR HAS A COUPLE ISSUES WITH THE STEERING. WHILE PARKED AND IDLING THE STEERING WHEEL TWITCHES ON ITS OWN, YOU HAVE TO FIND THE RIGHT LOCATION AND HOLD IT THERE FOR THE TWITCHING TO STOP. WHEN IDLING I CAN HOLD THE SW OFF OF CENTER AND THE TWITCHING WILL ABATE FOR SHORT PERIODS, LESS THAN 10 SECONDS. WHILE DRIVING STREETS FROM 30-60 MPH, THE STEERING WHEEL ALSO TWITCHES INTERMITTENTLY, PERCEPTIBLE TO TOUCH AND HAS STARTED PULLING TO THE RIGHT SLIGHTLY. NO NOTED SQUEALING OR JERKING NOTED ON FULL WHEEL TURN TO RIGHT OR LEFT. *TR

Steering
Filed Jan 17, 2017133,000 milesOR

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT EXPERIENCED A LOSS OF POWER STEERING WHILE THE VEHICLE WAS BEING OPERATED AT A MODERATE SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE AND INSTRUMENT CLUSTER NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER STATED THAT DUE TO THE ELAPSED TIME PERIOD BETWEEN THE FAILURE AND THE INITIAL REPAIR, THE COST WOULD BE AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. .....UPDATED 03/08/17 *BF UPDATED 08/11/2017 *JS

Steering
Filed Jan 17, 201765,500 milesCO

I TOOK MY CAR IN WHEN THE RECALL 14S05/NHTSA RECALL 14V-284 WAS RECEIVED AND THE DEALERSHIP UPDATED THE APPROPRIATE MODULES TO PREVENT LOSS OF STEERING DUE TO A TORQUE SENSOR FAULT. AT THE TIME OF THE RECALL I WAS NOT HAVING ANY STEERING PROBLEMS, SO I FELT THE MODULE UPDATES WERE TO FIX ANY STEERING PROBLEMS. AS OF JAN 4, 2017, THE STEERING WHEEL STARTED VIBRATING WHILE IN IDLE. I DOES NOT DO IT ALL THE TIME. I CALLED THE LOCAL FORD DEALERSHIP AND THEY RAN THE DIAGNOSTIC TEST WHICH SHOWED THE STEERING TORQUE SENSOR WAS BAD AND THEY WILL BE GETTING ME AN ESTIMATE FOR REPAIRS. I WAS TOLD THE PART ITSELF IS RELATIVELY INEXPENSIVE, BUT THE LABOR IS INTENSE. I FEEL FORD HAS TAKEN THE EASY WAY OUT OF FIXING A POTENTIALLY HAZARDOUS PROBLEM. I HAVE ALWAYS DRIVEN FORD CARS, BUT AFTER THIS COSTLY MANUFACTURING DEFECT I MAY SWITCH TO ANOTHER MAKE OF CAR. *TR

Power Train
Filed Jan 17, 201780,000 milesTN

CAR WILL NOT START UNLESS THE KEY IS FORCIBLY INSERTED INTO THE IGNITION. THIS HAS TO BE DONE SEVERAL TIMES. WHEN EXITING THE CAR, IT WILL DING TO ALERT THE DRIVER THAT THE KEY HAS BEEN LEFT IN THE IGNITION BUT THE KEY HAS BEEN TAKEN OUT OF THE IGNITION.

Electronic Stability Control (esc)
Filed Jan 16, 2017IL

WHILE STARTING THE CAR THE WHEEL STARTED SHAKING, YOU CAN HEAR A CLICKING NOISE...WHILE DRIVING THE VEHICLE THE WHEEL SHAKES NON STOP AND THE NOISE CONTINUES, FOLLOWED BY A CODE SAYING (POWER STEERING ASSIST FAULT). IT'S GETTING WORSE THE MORE WE DRIVE IT. *TR

Vehicle Speed Control
Filed Jan 11, 201795,500 milesVA

THE ACCELERATOR PEDAL STICKS OFTEN AND REQUIRES EXTRA FOOT MANIPULATION TO GET IT TO WORK PROPERLY. THIS OCCURS MOSTLY WHEN ACCELERATING FROM A STOP AND MAKES PULLING OUT INTO TRAFFIC A DANGEROUS PROPOSITION. THIS OCCURS ON CITY STREETS AND FROM STOP LIGHTS ON LARGER STATE HIGHWAYS. IT HAS ALSO FAILED TO DEPRESS, CAUSING THE VEHICLE TO BE IMMOVABLE FOR A TIME.

Steering
Filed Jan 11, 2017127,000 milesCA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 03/07/17*LJ UPDATED 12/04/2017*JS

Vehicle Speed Control
Filed Jan 10, 2017113,294 milesMI

MY 2008 FORD ESCAPE I PURCHASED IN OCTOBER OF 2016 SINCE PURCHASING MY GAS PEDAL COMPLETELY SEIZES WHILE DRIVING AT ANY SPEED. THIS IS A SAFETY HAZARD. I HAVE DONE THE RESEARCH TO PROVIDE THAT OTHER YEARS HAVE BEEN RECALLED FOR THE SAME ISSUE WITH THE THROTTLE BODY. THIS VEHICLE DOING THIS PUTS NOT ONLY MYSELF BUT MY 4 MONTH OLD CHILD IN DANGER. DRIVING TODAY IN MICHIGAN IN RUSH HOUR TRAFFIC FOR OVER 60 MILES THIS COMPLETELY SEIZED ON ME. THIS IS A SERIOUS ISSUE IN WHICH I THINK NEEDS TO BE LOOKED INTO. IM HOPING FOR IT NOT TO TAKE AN ACCIDENT FOR THIS TO BE RESEARCHED. *TR

Steering
Filed Jan 9, 2017102,000 milesIA

STEERING SHAFT TORQUE SENSOR WENT OUT WHEN DRIVING VEHICLE ON HIGHWAY WHICH MADE IT VERY HARD TO STEER WHEN SLOWING DOWN AND TURNING .IM VERY STRONG AND IT TOOK EFFORT FROM ME TO STEER. IF MY WIFE OR DAUGHTER WOULD HAVE BEEN DRIVING THEY COULD HAVE VERY EASILY HAD AN ACCIDENT! .THIS SEEMS TO BE AN ISSUE WITH A LOT OF THESE BUT MY VIN# IS NOT ON THE RECALL ACCORDING TO OUR LOCAL FORD DEALERSHIP. *TR

Steering
Filed Jan 9, 2017120,000 milesTX

ELECTRIC POWER STEERING IS OUT. FORD DEALER INITIALLY FIXED VIA ORIGINAL RECALL (FORD'S NUMBER FOR THIS RECALL IS 14S05.) BY UPDATING THE COMPUTER CODE IN 2014. THE POWER STEERING HAS LOST ALL POWER NOW . THIS IS 2 YEARS LATER, BUT THE LOSS IS DIRECTLY RELATED TO THE ORIGINAL RECALL ISSUE.

Steering
Filed Jan 7, 2017150,000 milesMO

WHILE PARKED IN A PARKING LOT, DASH WARNING INDICATED "POWER ASSIST STEERING FAILURE" WHEN ENGINE WAS STARTED. STEERING IS NOW CONSIDERABLY HARDER, BORDERING ON IMPOSSIBLE WHILE SITTING STILL. VEHICLE HAD RECALL 14S05 PERFORMED IN OCT 2014. SINCE THERE WAS NO PHYSICAL PROBLEM AT THE TIME OF THE RECALL, A SOFTWARE UPDATE WAS PERFORMED (WHICH WILL DO NOTHING FOR A MECHANICAL FAILURE) AND THE RECALL FOR THIS PARTICULAR VEHICLE WAS CLOSED. NOW WITH THE APPARENT MECHANICAL FAILURE OF THE POWER STEERING MOTOR, OR STEERING POSITION SENSOR, OR BOTH, FORD WILL NOT COVER THE REPAIRS DUE TO THE RECALL BEING CLOSED. SO FORD CLOSED THE RECALL BY PERFORMING IT BEFORE THE PARTS FAILED AND NOW EXPECTS THE OWNER TO BE RESPONSIBLE FOR THE $1800 (QUOTE FROM DEALER) TO PERFORM THE REPAIR.

Steering
Filed Jan 5, 2017157,500 milesNV

THE ELECTRIC POWER STEERING SYSTEM FAILED ON MY VEHICLE. THE SYSTEM HAD THE SAME ISSUE BEFORE BUT WAS FIXED FOLLOWING THE 2014 RECALL FOR THE ISSUE. LESS THAN 3 YEARS AFTER THE FIX, THE POWER STEERING SYSTEM FAILED AGAIN.

Service Brakes
Filed Jan 3, 2017260,000 milesTN

WHILE BREAKING HARD ON ROUGH ROAD THE BREAKS WILL LOOSE PRESSURE AND GO SOFT. THEY WILL EVENTUALLY RETURN TO NORMAL AFTER A FEW TIMES AFTER THE CAR IS RESTARTED.

Unknown or Other
Filed Jan 3, 2017FL

GAS PEDAL IS STICKING INTERMITTENTLY

Electrical System
Filed Dec 31, 2016143,000 milesIN

MY FORD ESCAPE'S POWER STEERING SUDDENLY WENT OUT IN MY WHILE DRIVING, IT MADE THE REST OF THE RIDE HOME FROM WORK EXTREMELY DIFFICULT AND UNSAFE. I DID MY RESEARCH AND FOUND THERE WAS IN FACT A FORD RECALL ON THIS ISSUE FOR MY YEAR AND MODEL CAR, HOWEVER MY VIN WAS NOT INCLUDED IN THE RECALL, ONLY THE SOFTWARE UPDATE WHICH I DID HANDLE IN SEPTEMBER 2014 AT THE DEALERSHIP. THE RECALL STATES THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT STEERING INPUT. AS A RESULT COULD REMOVE THE ESP ASSIST (ELECTRIC POWER STEERING) WE TALKED WITH FORD CORPORATE AND THEY SAID IT WAS NOT PART OF RECALL BUT IF THE EXACT PART THAT IS INCLUDED IN THE RECALL THAT WILL BE REPLACED AT NO CHARGE, THEY WOULD WORK WITH US TO HAVE IT REPLACED. WHEN WE BROUGHT IT TO LOCAL DEALERSHIP, THEY CONFIRMED AFTER GETTING THE ERROR CODE THE TORQUE SENSOR DID NEED TO BE REPLACED. THEY WOULD NOT ASSIST US IN FIXING IT AND AFTER 2 CALLS TO A SUPERVISOR WE GOT THEM TO ESCALATE TO FORD THAT STILL DENIED CLAIM, AND SERVICE MANAGER EVEN AGREED THAT IT SHOULD BE ADDED TO THE RECALL LIST WHEN WE PICKED IT UP THAT NIGHT. WE CALLED FORD AGAIN AND TALKED WITH CUSTOMER SERVICE AND THEY SAID IT HAD BEEN TOO LONG SINCE THE SOFTWARE UPGRADE AND NOTHING THEY COULD DO. I WILL BE REPORTING FORD TO THE BBB AND STILL TRYING TO ESCALATE FURTHER AS THIS CAR SHOULD BE INCLUDED IN THE RECALL DUE TO THE SAFETY ISSUE. ALL THEY SAID WAS TO REPORT IT TO THE NHTSA SITE.

Service Brakes
Filed Dec 29, 2016137,000 milesTX

ABS CONTROL MODULE / HYDRAULIC CONTROL UNIT HCU HAS GONE OUT ON MY 2008 FORD ESCAPE HYBRID. IT HAS LEFT ME WITH VERY LITTLE BRAKING ABILITY. IF THIS WAS TO HAPPEN ON THE HWY IT COULD HAVE BEEN CATASTROPHIC. IT IS A $6,000 REPAIR AND IT APPARENTLY REQUIRES A FULL REPLACEMENT OF THE $4,000 PART, THE ABS CONTROL MODULE / HCU. FORD NEEDS TO TAKE OWNERSHIP OF THIS ISSUE AND CORRECT THE PROBLEM WITH THEIR FAULTY HCUS IN THESE CARS!

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Escape → · Every Escape year → · How the figures are calculated →