2008 Ford Escape complaints

CAR LOST POWER STEERING WHILE DRIVING

RECEIVED DASH NOTIFICATION "POWER STEERING ASSIST FAULT" AND STEERING NOW OPERATING MANUALLY. REPROGRAMMED POWER STEERING COMPONENT 10/2014 AND ISSUE RESURFACED 4/2018. REPROGRAMMING OF POWER STEERING OCCURRED PRIOR TO ME HAVING POSSESSION OF VEHICLE AND VEHICLE IS EXPERIENCE FAULT ISSUES THAT ARE PART OF A 2014 SAFETY RECALL. FORD DEALER WAS NOT WILLING TO FIX THE ISSUE UNDER THE RECALL, BUT DID OFFER THE OPTION OF SPEAKING WITH A SALES PERSON TO BUY A NEW CAR...FORD DEALER ALSO ASKED CURRENT MILEAGE OF VEHICLE AND EXPLAINED THAT THERE WOULD MORE THAN LIKELY BE A COST TO REPAIR THE ISSUE. NOTE: I HAVE ONLY ADDED APPROXIMATELY 18000 MILES TO THE CAR SINCE THE RECALL HAD ORIGINALLY BEEN REPAIRED. THE ISSUE OCCURRED WHEN I STARTED THE VEHICLE: I HEARD A CHIME AND THE NOTIFICATION CAME UP. I THEN NOTICED THAT THE POWER STEERING WAS NO LONGER WORKING. AFTER SHUTTING DOWN THE CAR AND RESTARTING IN THE HOPES OF THE ISSUE CORRECTION, THE POWER STEERING DID NOT FUNCTION CORRECTLY.

IN THE DASH AND THE STEERING WHEEL, THE COVERS FOR THE AIR BAGS HAVE BECOME SUPER STICKY. I AM WONDERING IF, BECAUSE OF WHERE THE AIR BAGS ARE, THAT SOMETHING HAS HAPPENED BEHIND THE COVERS THAT IS EFFECTING THE CONSISTENCY OF THE COVERS. I HAVE TRIED ALL KINDS OF CLEANERS, GOO BE GONE, ALCOHOL TO REMOVE OR REDUCE THE STICKYNESS BUT NOTHING HAS WORKED. I AM WORRIED THAT IF THE AIR BAGS ARE DEPLOYED THAT THEY WILL EITHER NOT WORK OR THAT SOME CHEMICAL REACTION HAS OCCURRED THAT WOULD BE WORSE THAN THEN NOT DEPLOYING.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND IT REQUIRED MORE EFFORT TO SAFELY OPERATE THE VEHICLE. IN ADDITION, THE EPS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LINK FORD MINONG (660 W HOKAH ST, MINONG, WI), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED THAT NHTSA ISSUES RECALLS AND WAS REFERRED TO NHTSA TO GET HER VIN ADDED TO A RECALL. THE MANUFACTURER PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

JANUARY 2017 PULLING INTO A PARKING LOT I FELT A JOLT AND HAD NO ABILITY TO STEER. I WAS ABLE TO COAST INTO A PARKING SPACE WHERE I TURNED OFF MY ESCAPE. I WAITED A FEW MINUTES AND STARTED THE CAR AND PUT IT IN REVERSE. STILL NO ABILITY TO STEER. TURNED OFF ESCAPE & PHONED MY HUSBAND. HE CAME AND TRIED TO STEER THE ESCAPE BUT COULDN'T DO IT WITHOUT A GREAT EFFORT. THE NEXT MORNING WE TOOK IT TO OUR LOCAL GARAGE WHO ADVISED US TO TAKE IT TO THE FORD GARAGE. WE DID AND WERE TOLD IT NEEDED A STEERING COLUMN. THE SERVICE REP TOLD US THIS WAS COMMON IN THE ESCAPES AND TO KEEP OUR RECEIPT BECAUSE FORD MAY HAVE A RECALL. I AM THE SECOND OWNER OF THIS CAR AND RECENTLY DISCOVERED THAT THIS ESCAPE WAS RECALLED AND SERVICED IN JUNE OF 2014. THE FORD MOTOR CO TOLD ME THERE WAS NOTHING ELSE THAT COULD BE DONE SINCE IT WAS SERVICED FOR THIS ISSUE. I TOLD THE REP THAT I WANTED FORD TO KNOW THAT THE RECALL HAVING BEEN DONE LESS THAN 3 YEARS PRIOR TO MY REPAIR DID NOT ALLEVIATE THE PROBLEM AND COST ME $1400. THEN THE REP TOLD ME SHE WOULD REPORT MY NEGATIVE COMMENT AND 'IS THERE ANYTHING FORD CAN HELP YOU WITH TODAY?'

TORQUE SENSOR RECALL -- INITIAL SYMPTOMS HAPPENED WHILE ON HIGHWAY, TROUBLE STEERING ABOVE 45MPH, STEERING WHEEL VIBRATING 5-10DEGREE ANGLE ON ITS OWN. ONCE OFF THE HIGHWAY TURNING REQUIRING WIDE ANGLE TO GO LEFT OR RIGHT. AFTER PARKED, UNABLE TO GET OUT OF NOSED-IN PARK SPACE. DASHBOARD WRENCH LIGHT LITE -- ERROR CODE B2278 DIAGNOSIS BY AUTO CENTER. DIFFICULT STEERING ON STREET, TOOK TO FORD DEALERSHIP TOLD VIN NOT COVERED BY RECALL EVEN THOUGH STEERING SHAFT TORQUE SENSOR MALFUNCTIONED. PAID FOR TORQUE SENSOR REPLACEMENT FOR A "FREE OF CHARGE RECALL REMEDY".

WITHOUT ANY WARNING THE ABS AND TRACTION CONTROL LIGHTS CAME ON THE DASH AND THE CAR ACTED LIKE IT WAS SLIDING ON ICE AND THE ABS SYSTEM WAS WORKING ON CLEAR ROADWAY. WHEN TRYING TO TAKE BACK OFF AFTER STOPPING THE CAR IT FELT LIKE THE CAR LOST POWER. SHUT THE CAR DOWN AND IT STARTED WORKING CORRECTLY, BUT IT IS AN INTERMITTENT PROBLEM, AND HAS HAPPENED THREE MORE TIMES SINCE IT FIRST HAPPENED THE DAY BEFORE. JUST TEST DRIVING THE CAR IN THE NEIGHBORHOOD THE ABS SYSTEM FEELS LIKE IT IS ENGAGING ON CLEAR ROADS.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE STOPPED AUTOMATICALLY AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME SAFELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE CAUSE OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 115,374.

WARNING ICON APPEARS ON DASH FOR ABS. MESSAGE SAYS "CHECK BRAKE SYSTEM", THEN "REGEN BRAKING DISABLED". BRAKES ARE VERY INEFFECTIVE, REQUIRES LOTS OF PRESSURE TO STOP. INCREASE IN ELECTRONICS CLICKS FROM UNDER THE HOOD WHEN STARTING THE CAR. THERE IS ALSO A CONTINUOUS HIGH PITCHED NOISE FROM UNDER THE HOOD, LIKE AN ELECTRONIC ALARM AT VERY LOW VOLUME. AFTER TOPPING OFF BRAKE FLUID, PROBLEM WENT AWAY FOR A FEW WEEKS, BUT IT SHOWED UP AGAIN WHEN I STARTED THE CAR TONIGHT.

VEHICLE STEERING WHEEL STARTED SHAKING BACK AND FORTH WHILE STOPPED. THEN STARTED WHILE DRIVING AT CITY AND HIGHWAY SPEEDS. SEVERAL TIMES THE POWER STEERING HAS FAILED IN THE MIDDLE OF A TURN. WHEN RESEARCHING THE ISSUE I FOUND THAT THERE WAS A RECALL BUT NOT FOR MY VIN. WHEN I CALLED FORD THEY SAID THERE WAS A RECALLBUT IT HAS ALREADY BEEN PERFORMED AND IS NO LONGER COVERED EVEN THOUGH THE PART THAT WAS SUPPOSED TO BE FIXED WAS NOT REPLACED. DUE TO THE ISSUES THE VEHICLE CANNOT BE SAFELY DRIVEN ON THE ROAD. IT SEEMS THAT FORD IS ATTEMPTING TO SIDESTEP A SAFETY RECALL BY TELLING CUSTOMERS THAT THEY FIXED A FAULTY TORQUE SENSOR BY SIMPLY UPDATING THE SOFTWARE WHICH COSTS THEM NOTHING. THEN WHEN THE PART FAILS THEY TELL CUSTOMERS THE RECALL NO LONGER APPLIES BECAUSE THEY 'FIXED' THE PROBLEM. IM ATTEMPTING TO GET PAPERWORK FROM FORD BECAUSE I DON'T EVEN REMEMBER IT GOING IN FOR A RECALL IN THE FIRST PLACE. HOW DOES FORD NOT HAVE AN OBLIGATION TO REPLACE PARTS THAT THEY KNOW ARE FAULTY WHEN THERE IS A SAFETY RECALL? THE WHOLE POINT IS TO REMOVE THE PARTS FROM THE VEHICLE BEFORE THEY FAIL AFTER IT IS DETERMINED THAT THEY WILL FAIL. THE RECALL IS 14S05.

VIBRATING STEERING COLUMN WHILE STILL AND DRIVING AND DASHBOARD ALERT STATING "POWER STEERING ASSIST FAULT" HAD A RECALL REPAIR REPAIR #14S05: ELECTRIC POWER STEERING BY BOB MOORE FORD ON JULY 30, 2014. THEY PERFORMED AN ELECTRONIC UPDATE AND NOW MY POWER STEERING AND STEERING COLUMN ARE HAVING FURTHER ISSUES. FORD WILL NOT HONOR AN ADDITIONAL RECALL REPAIR.

I HAVE NO POWER STEERING

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN STARTING THE VEHICLE, THE STEERING WHEEL WOULD NOT TURN. AN UNKNOWN WARNING INDICATOR ILLUMINATED BEFORE AND DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND EXPLAINED TO THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), AND WAS UNABLE TO BE REPAIRED AGAIN FOR FREE. THE FAILURE MILEAGE WAS 107,000.

MY 2008 FORD ESCAPE HAD IT'S REAR LIFGATE GLASS (THE REAR WINDSHIELD) MYSTERIOUSLY SHATTER. THE VEHICLE WAS PARKED IN THE DRIVEWAY AT MY MOTHERS HOUSE AND CAME OUTSIDE AFTER ABOUT AN HOUR OF BEING THERE TO SEE A SHATTERED BACK WINDSHIELD. HER HOME IS IN A VERY RURAL AREA AND IT HAPPENED AROUND MID-DAY, SO THAT ALMOST COMPLETELY RULES OUT VANDALS. I SUSPECT THAT THIS WAS A DEFECTIVE PRODUCT AS I'VE READ ABOUT OTHER SIMILAR CASES. THE WEATHER WAS CLEAR THAT DAY AND THERE AREN'T ANY NEARBY TREES. I FOUND NO EVIDENCE OF ANY OBJECT CAUSING THE DAMAGE AND I WAS VERY THOROUGH. NOW I'M ON THE HOOK FOR A $500 REPAIR AFTER CHECKING IF THERE WAS A RECALL ON THE ITEM.

THE STEERING WHEEL JUST STARTED SHAKING WHILE IN PARK AND WHILE DRIVING DOWN THE HIGHWAY. WAS TOLD IT'S MY SENSOR IN THE STEERING COLUMN IF AND THAT FORD HAD TO FIX IT BECAUSE IT HAS TO BE REPROGRAMMED.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING OVER 45 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO VARSITY LINCOLN (49251 GRAND RIVER AVE, NOVI, MI 48376) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 153,000.

MAKING A RIGHT TURN FROM A SIDE STREET ONTO A MAJOR CONNECTOR ROAD. STEERING FROZE WHEN TRYING TO TURN. WAS ABLE TO PUT VEHICLE IN REVERSE TO GET OUT OF MAJOR ROAD. WAVED FOLLOWING CAR AROUND AND BACKED UP FURTHER FROM INTERSECTION SO AS NOT TO CREATE A HAZARD. WAS ABLE TO MOVE STEERING WHEEL SLIGHTLY BUT WAS CLEARLY NOT DRIVABLE AS IT WAS. TURNED OFF IGNITION AND RESTARTED FOR NO REASON. STEERING THEN WORKED.

HELLO, I WOULD LIKE TO FILE A COMPLAINT WITH FORD MOTOR COMPANY. ON SATURDAY MARCH 24,2018 MY MOM AND I WERE IN LAFAYETTE, LOUISIANA AND HAD PARKED TO GO TO A BAKERY WHEN WE WENT IN AND CAME BACK OUT MY MOM SAID THE STEERING WHEEL WOULDN'T TURN. I COULD OBVIOUSLY SEE HER STRUGGLING. I TRIED TO TURN IT AND IT WAS INCREDIBLY DIFFICULT TO TURN. WE HAD TO GET A TOW TRUCK TO PICK IT UP AND BRING IT TO MY HOUSE. I CALLED FORD MOTOR COMPANY, EXPLAINING TO THEM THE PROBLEM. THE LADY TOLD ME THAT EVEN THOUGH MY VEHICLE WAS EXHIBITING THE SAME PROBLEMS UNDER THE RECALL FOR 2008-2011 FORD ESCAPE, THAT MY VIN NUMBER DIDN'T HAVE ANY RECALLS UNDER IT. I ASKED HER TO SPEAK TO SOMEONE OVER HER AND SHE REFUSED SO I THEN HUNG UP ON HER. I CALLED BACK AND SPOKE TO ANOTHER PERSON, THIS PERSON THEN AFTER KEEPING ME ON HOLD FOR A LONG TIME, TOLD ME THAT MY VEHICLE HAD THIS PROBLEM FIXED ALREADY!!! I TOLD HER THAT'S NOT TRUE AND THEN HUNG UP ON HER. I DECIDED TO CALL BACK JUST TO SEE IF SOMEONE ELSE WAS GOING TO LIE TO ME. THIS THIRD PERSON THAT I SPOKE TO SAID PRETTY MUCH THE SAME THING AS THE FIRST PERSON I SPOKE TO. WHY DID THIS LADY, LIE? ALL I KNOW IS MY VEHICLE IS A 2008 FORD ESCAPE AND THE SAME PROBLEMS THAT OTHER FORD ESCAPE OWNERS VEHICLES ARE EXHIBITING, MINE IS AS WELL. WHY ITS NOT UNDER THE RECALL LIST, I DON'T KNOW. THIS COULD HAVE CAUSED A MAJOR WRECK OR WORSE. I SHOULD HAVE TO GET INJURED OR KILLED FOR FORD TO REALIZE THAT THE FAULT IS ON THEM TO FIX WHAT THEY SO CALLED TAKE PRIDE IN

2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO ISSUE WITH ABS TONE RING. *LD THE CONSUMER STATED THE DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE DEALER (INTERSTATE FORD, 125 ALEXANDERSVILLE RD, MIAMISBURG, OH 45342) WAS CONTACT AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SINCE THE VIN WAS NOT INCLUDED IN A RECALL, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 90,000.

STEERING POWER ASSIST IS SHORTING OUT, I HAD IT TESTED AT A DEALERSHIP AND CONFIRMS IT , ONLY FIX IS TO REPLACE STEERING COLUMN, DOING RESEARCH THIS IS COMMON MALFUNCTION FOR 2008 TO 2011 FORD ESCAPE

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, THE STEERING WHEEL SHOOK AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED PACKEY WEBB FORD AT (866) 496-6602 (1815 OGDEN AVE, DOWNERS GROVE, IL 60515) AND WAS INFORMED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE DEALER STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED, BUT HAD CLOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

STEERING WHEEL SHAKES AT A COMPLETE STOP, WHEN YOU START TO MOVE THE SHAKE BECOME WORSE AND YOU NEED TO HOLD THE WHEEL WITH 2 HANDS OTHERWISE THE WHEEL TURNS AT ANYTIME.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 55 MPH, THE STEERING WHEEL JERKED AND THE CONTACT HEARD AN ABNORMAL GRINDING NOISE. THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CANDY FORD (403 LANSING ST, CHARLOTTE, MI 48813) AND WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED IN AUGUST OF 2014. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE RECALL WAS PREVIOUSLY COMPLETED. THE FAILURE MILEAGE WAS 127,825. *TT THE CONSUMER STATED THE PRIMARY DRIVER'S LEFT SHOULDER WAS IN PAIN FROM STEERING. THE MANUAL STEERING HAD TO BE USED FOR A MONTH BEFORE THE VEHICLE COULD BE REPAIRED.*JS

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE DEALER (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

CAR STARTED LAST WEEK WITH A PHANTOM SHAKE OF THE STEERING WHEEL, WHILE THE CAR WAS ON AND IN PARK, OR WHILE STATIONARY AT A STOP LIGHT OR STOP SIGN, SLIGHT SHAKE WHILE DRIVING. NOW 8 DAYS LATER, WHILE DRIVING IN TOWN, STRAIGHT DOWN THE ROAD, POWER STEERING ASSIST FAILURE ERROR MESSAGE CAME ONTO THE DASH, RESULTING IN IMMEDIATE LOSS OF POWER STEERING. RECALL WAS DONE TO THIS SUV IN 2014, AND STILL THERE ARE ISSUES. SEEING THIS SAME ISSUE STATED NUMEROUS TIMES ON THE INTERNET THAT THIS NEEDS TO BE ADDRESSED!!

THE SHOCK TOWER RUSTED THROUGH AND CAUSED THE SHOCK TO PUNCTURE THE INTERIOR TRIM OF THE VEHICLE. IT HAPPENED WHILE DRIVING ON A CITY STREET. IT WAS TAKEN TO MUFFLER MAN G3455 CORUNNA RD FLINT, MI 48532; THEY COULDN'T REPAIR IT. RETURNED IT TO DAVE KNAPP USED CARS 1949 N LAPEER RD LAPEER, MI 48446 PH. 810-667-0001 WHERE IT WAS PURCHASED. BECAUSE OF THE 10 YEAR RUST WARRANTY DAVE CONTACTED THE FORD DEALERSHIP WHICH REFUSED TO DISCUSS IT. HE HAD HIS BODY MAN LOOK AT IT TO NO AVAIL. DAVE CONTACTED IRON MIKES WELDING AND FABRICATING 1535 N DORT HWY, FLINT, MI 48506 (810) 234-2996 AFTER DISCUSSION IT WAS DETERMINED IRREPARABLE. THERE IS STILL 11/2 YEARS LET ON THE CAR LOAN AND AN IRREPARABLE VEHICLE THAT IS UNSAFE TO DRIVE. THE DRIVERS SHOCK TOWER IS DETERIORATING ALSO.

OCTOBER 2016, REGARDING RECALL 1405S, A TECHNICIAN DID A SELF TEST AND INDICATED NO DIAGNOSTIC TROUBLE CODES WERE PRESENT. THE SELF TEST AND OBSERVATION WERE PERFORMED FOR APPROXIMATELY 18 MINUTES (WHICH IS THE ALLOWABLE LABOR COST FOR RECALL REPAIRS). ALTHOUGH NO DIAGNOSTIC TROUBLE CODES WERE PRESENT, THE TECHNICIAN NOTATED HE 'REPROGRAMMED PSCM AND IC.' AT THE TIME I HAD MY VEHICLE SERVICED FOR THE RECALL, 1405S, I WAS NOT EXPERIENCING ANY POWER STEERING ISSUES. FEBRUARY 2018, LOSS OF POWER STEERING, CONSOLE READS 'POWER STEERING ASSIST FAULT.' RETURNED TO FORD DEALERSHIP, INFORMED BY FORD THE OCD CODE WAS DIRECTLY ASSOCIATED WITH THE LOSS OF POWER STEERING AND BECAUSE A PREVIOUS SELF TEST WAS PERFORMED AT BAYSHORE FORD, THE RECALL WOULD NOT APPLY AND INCUR AN OUT OF POCKET COST. HOWEVER, THE PREVIOUS UPDATED PSCM SOFTWARE CHANGES DID NOT CHANGE THE TORQUE SENSOR FAULT STRATEGY. ADDITIONALLY, FORD DID NOT INFORM CONSUMERS OF THE ULTIMATUM : HAVE VEHICLE REPROGRAMMED AND FORFEIT ANY FUTURE RECALL RELATED REPAIR COVERAGE.

I HAD MY ESCAPE SERVICED FOR THE 14S05 RECALL IN OCT 2014 WHERE THEY DID A SOFTWARE UPDATE FOR THE EPAS IN THE STEERING COLUMN. NOW MY CAR'S STEERING WHEEL SHAKES WITH A CLUNKING NOISE WHEN IDLING...AND SOMETIME WHILE MOVING. I SEE REPORTS/REVIEWS THAT THE POWER-STEERING WILL LIKELY GO OUT SOON AND PUT ME AT RISK OF A CRASH. ALL REVIEWS MENTION ESTIMATES FROM FORD OF $1400-$2000 TO FIX. THEY ARE CLAIMING NO RESPONSIBILITY TO FIX THIS, AND YET I'M STUCK WITH A SERIOUS THREAT TO MYSELF AND OTHERS SHOULD SOMETHING HAPPEN. SERIOUSLY, WHO HAS $2000 LYING AROUND TO FIX SOMETHING THAT FORD SHOULD BE RESPONSIBLE FOR, SINCE THE ELECTRIC POWER ASSEMBLY HAD A DEFECT IN IT'S DESIGN?! I ALSO HEAR THAT REPLACEMENTS HAVE THE SAME DEFECT AND WILL LIKELY FAIL AGAIN. I HAVEN'T BEEN IN AN ACCIDENT YET, BUT I'M HAVING ANXIETY NOW EVERY TIME I HAVE TO GO SOMEWHERE.

MY STEERING COLUMN BEGAN TO VIBRATE WHILE AT A STOP LIGHT. NEXT I GOT THE "POWER STEERING ASSIST FAULT" CODE RIGHT BEFORE PULLING INTO MY DRIVEWAY. THE NEXT MORNING I HAD NO POWER STEERING IN MY VEHICLE. I HAD THE RECALL DONE (14S05) IN JANUARY OF 2015. WHEN I CONTACTED THE FORD DEALERSHIP WHERE I HAD THE RECALL WORK DONE, I WAS TOLD THAT THERE WAS A SOFTWARE UPDATE THAT HAD BEEN PERFORMED, BUT NO FURTHER WORK WILL BE COVERED UNDER THE RECALL.

I HAVE POWER STEERING ISSUE.I HAVE RECEIVED MESSAGE ON DASHBOARD SAYING"POWER STEERING ASSIST FAULT". SO, NEED SOME HELP TO SOLVE THIS ISSUE.

CAR WAS DRIVING FINE UNTIL STEERING WHEEL STARTED TO VIBRATE EVERY TIME THE CAR WAS IDLING, CAR HAS UNDER 106000 MILES ON IT.

ERROR CODE APPEARED ON MY DASH READING. POWER STEERING ASSIST FAULT. 20 MINUTES LATER THERE IS NO POWER STEERING AT ALL. I CALLED FORD FOR THE CURRENT RECALL ABOUT THIS ISSUE AND THEY SAID MY VEHICLE IS NOT ONE OF THE ONES AFFECTED.

WHILE DRIVING ON A HIGHWAY, MY FORD ESCAPE'S STEERING WHEEL FROZE. IT STIFFENED AND WAS UNMOVABLE. I HAD TO WRESTLE THE STEERING WHEEL TO GET OFF THE ROAD, TRYING TO TURN IT. I FINALLY DID TURN, AFTER A WIDE, WIDE TURN, I WAS ABLE TO PARK IT. THE "POWER STEERING ASSIST FAULT" WORDS CAME ON. I HAVE NOT MOVED IT SINCE.

TORQUE SENSOR FAILING AFTER BEING REPLACED OR REPROGRAMMED STEERING WHEEL LOCKING UP IN PLACE

THREE OUT OF FOUR WINDOWS HAVE FAILED DUE TO REGULATERS. WHEN AUTO SHOPS WERE ASKED ABOUT THE PROBLEM, THE REPLY WAS THAT IT IS A COMMON PROBLEM. REPAIRS RANGE FROM TWO HUNDRED TO SIX HUNDRED DOLLARS. IT WOULD SEEM THAT THE FACTORY WOULD ADDRESS A PROBLEM AS COMMON AS THIS.TWO WINDOWS CAME DOWN WHILE DRIVING AND ONE WHILE PARKED

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE EPS FAILED TO FUNCTION PROPERLY, WHICH CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT HAD TO APPLY EXTREME FORCE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) ACCORDING TO THE MANUFACTURER. THE DEALER (TASCA AUTOMOTIVE GROUP, 1300 PONTIAC AVE, CRANSTON, RI 02920, (800) 788-2114) WAS CONTACTED. THE MANUFACTURER WAS AWARE THAT THE SAME SYMPTOMS MAY BE RELATED TO THE RECALL FOR THIS VEHICLE, BUT THEY PROVIDED NO SOLUTION OTHER THAN ADVISING THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS ON FEBRUARY 19, 2018, THE STEERING WHEEL SHOOK. TWO DAYS LATER, WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AS AN ABNORMAL DINGING NOISE WAS HEARD AND THE WRENCH ICON ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (DICK EDWARDS AUTO PLAZA, 1825 GOLDENBELT BLVD, JUNCTION CITY, KS 66441) AND LEFT A VOICE MESSAGE BUT THE DEALER FAILED TO RETURN THE PHONE CALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 166,000. *TT

MY FORD ESCAPE 2008 MODEL AUTO TRANSMISSION WITH MILEAGE OF 98000 STARTED GIVING TROUBLE TODAY AND SCARY TOO. AFTER TURNING ON THE CAR & ONCE STARTS MOVING, I FELT LIKE SOMETHING WRONG WITH SHIFTING GEARS FROM FIRST TO SECOND (VEHICLE MOVES SMOOTHLY FOR FEW AND AFTER THAT I CAN HEAR THE ACCELERATOR SOUND, AND I SEE THE WRENCH SIGN POPS UP ON THE DASH BOARD SO I HAD TO PRESS THE GAS PEDAL UP AND DOWN TO MOVE THE VEHICLE, I DROVE MY ESCAPE HOME AND STOPPED THE CAR AND AGAIN I TURNED ON THAT TIME WRENCH SIGN WAS GONE AND STARTED MOVING THE VEHICLE AND THE SAME THING REPEATED - WRENCH SIGN & THE PROBLEM WITH SHIFTING GEARS.

ALREADY HAD THIS RECALL FIXED-# 14S05. RECALL ORIGINALLY "FIXED" IN DECEMBER OF 2014. STEERING WHEEL WAS SHAKING WHILE DRIVING AND STATIONARY, RATTLING NOISE. A NEW TORQUE SENSOR WAS INSTALLED AND THAT WOULD TAKE CARE OF THE PROBLEM. TODAY, HAVING THE SAME ISSUES- STEERING WHEEL TURNING ON ITS OWN, RATTLING. DOESN'T MATTER IF I'M DRIVING AT A STOP LIGHT, TURNING, ALL THE TIME. HAVE BEEN TOLD SINCE IT WAS ALREADY FIXED(NO IT WASN'T), THEY NOW HAVE TO REPLACE THE STEERING COLUMN WHICH WILL COST ABOUT 1500 AND IT IS NOT COVERED UNDER THE ORIGINAL RECALL. BUT THEY ALSO SAY, THAT I SHOULD HOLD ON TO MY RECEIPT IN CASE THE RECALL GETS EXTENDED, AND CAN MAYBE GET REIMBURSED. WHAT'S FUNNY, IS THAT THE NEW STEERING COLUMN IS REDESIGNED(INTERESTING) AND OTHER PARTS NEED TO BE CHANGED ALONG WITH IT. SEEMS LIKE FORD KNEW THERE WAS A PROBLEM THE WHOLE TIME AND JUST TOOK THE CHEAP WAY OUT, AND KNEW THE ORIGINAL RECALLED PARTS WOULD FAIL AGAIN AND THEY WOULDN'T HAVE TO PAY SINCE IT WAS ALREADY "FIXED". NOT RIGHT

TL* THE CONTACT, AN INDEPENDENT MECHANIC, CALLED TO FILE A COMPLAINT FOR THE OWNER OF A 2008 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE ELECTRONIC POWER STEERING. THE CONTACT STATED THAT THE STEERING WAS DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE POWER STEERING REVERTED BACK TO MANUAL OPERATION DUE TO THE EPS FAILURE. LYNCH FORD (410 US-30, MT VERNON, IA 52314, (319) 895-8500) WAS CONTACTED AND THE VEHICLE OWNER WAS INFORMED THAT THE VEHICLE HAD BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000. *TT *TR

RECALL WAS DONE IN 2014 FOR POWER STEERING ISSUES. WE BROUGHT IT TO OUR LOCAL DEALERSHIP AND WAS TOLD THAT THE RECALL WAS JUST TO UPDATE THE MODULE. AFTER THAT, OUR STEERING WOULD GO OFF AND ON EVERY NOW AND THEN, BUT DIDNT THINK ANYTHING OF IT. ABOUT A MONTH AGO OUR POWER STEERING WENT OUT. I CALLED OUR LOCAL FORD AND TOLD THEM OF THE PROBLEM. I WAS TOLD THAT THERE IS NOTHING THEY CAN DO UNLESS I PAY $120 FOR THEM TO DIAGNOSE THE PROBLEM. AFTER LOOKING UP WHAT THE RECALL ACTUALLY WAS, IT WAS A RECALL REGARDING THE POWER STERLING ITSELF. I CALLED FORD COMPANY AND THEY SAID THAT BECAUSE OUR LOCAL FORD ALREADY SUBMITTED THE MODULE UPDATE, THEN IT WAS UP TO US TO FIX THE PROBLEM. LOOKING AT THE RECALL, SEVERAL PEOPLE POSTED THAT FORD DID THE SAME TO THEM AFTER THE RECALL WAS ISSUED. DEALERSHIPS CLAIMING IT WAS JUST A SOFTWARE UPDATE. THIS IS NOT THE FIRST VEHICLE AND RECALL ISSUE WE HAVE HAD WITH FORD. THEIR WAY OF HANDLING RECALLS THAT COULD POTENTIALLY RESULT IN ACCIDENTS, SHOULD NOT BE TOLERATED. IF SYSTEMS HAVE RECALLS, THEY SHOULD BE REQUIRED TO FIX THE RECALLED PART, NOT PUT A BAND AID ON IT TO SAVE A FEW BUCKS AND GET AWAY WITH IT.

I PURCHASED THIS VEHICLE FROM A REPUTABLE USED CAR DEALERSHIP ABOUT 8 MONTHS AGO. ABOUT A WEEK AGO MY POWER STEERENG WENT OUT. I WENT INTO A MECHANIC AND THEY SAID MY TORQUE SENSOR WILL HAVE TO BE REPLACED. I DID SOME RESEARCH ONLINE AND FOUND THAT FORD ISSUED A RECALL FOR MY VEHICLE(AND 1.4 MILLION OTHERS) IN 2014 BECAUSE OF A TORQUE SENSOR FAILURE AND I SIMPLY NEEDED TO BRING THE VEHICLE INTO THE NEAREST FORD DEALERSHIP AND THEY WOULD FIX IT FREE OF CHARGE. WHEN I CALLED TO SCHEDULE AN APPOINTMENT THEY SAID THEY WOULDN'T BE ABLE TO FIX IT BECAUSE THE REPAIR FOR THAT RECALL HAD ALREADY BEEN PERFORMED ON MY VEHICLE, BEFORE I PURCHASED IT. I CALLED FORD'S CORPORATE CUSTOMER SERVICE LINE, AND GOT THE SAME RESPONSE. THIS IS COMPLETELY UNACCEPTABLE, THE EXACT SAME ISSUE IS HAPPENING AGAIN, BUT FORD ISN'T TAKING RESPONSIBILITY. I HAVE FOUND DOZENS OF COMPLAINTS ONLINE OF THE SAME ISSUE HAPPENING TO OTHER CONSUMERS WHERE FORD WILL NOT HONOR THE RECALL. FORD MANUFACTURED A FAULTY AND DANGEROUS PRODUCT AND IS UNWILLING TO CORRECT THEIR MISTAKE.

STEERING WHEEL STARTED SHAKING BACK & FORTH WHEN I STOPPED AT STOP SIGN. I READ THAT WAS THE SIGNS OF STEERING NOT WORKING. I DROVE SLOWLY HOME 2 MILES & PARKED.. THERE HAS BEEN RECALL BUT NOT FOR MINE,BUT SAME PROBLEM..

CAR WAS STATIONARY, PARKED IN A PARKING LOT. REAR TAILGATE GLASS WAS OPEN, TAILGATE ITSELF WAS CLOSED. I WAS LOADING GROCERIES INTO THE CAR WHEN THE REAR WINDOW GLASS EXPLODED. I WASN'T IN THE PROCESS OF CLOSING THE GLASS. I DID NOT SEE OR HEAR ANYTHING HIT THE WINDOW.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN 2016. THE VEHICLE WAS TAKEN TO BELL FORD (2401 WEST BELL RD, PHOENIX, AZ 85013) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS REQUIRED. LATER, WHILE OPERATING THE VEHICLE, THE STEERING WHEEL VIBRATED WHILE THE ENGINE IDLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK REPLACEMENT AND STEERING CALIBRATION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE FAILURE PROGRESSED AND THE POWER STEERING ASSIST WAS INOPERABLE. THE FAILURE MILEAGE WAS 95,000. *TR

THE POWER STEERING FAILED WHILE DRIVING, TOOK TO DEALERSHIP AND THEY TOLD MY DAUGHTER SINCE THE UPDATE WAS DONE IT WOULD COST $800 TO FIX PART. THIS PART SHOULD'VE BEEN COVERED BY THE RECALL, NOW THEY WANT $2000 TO FIX BECAUSE ANOTHER PART IS BAD. THEY SENT MY DAUGHTER A LETTER ABOUT THE STEERING UJOINT JUST TO GET IT IN THE SHOP, THAT'S WHEN THEY DID THEIR UPDATE TO SATISFY YOUR RECALL, NOW SHE LOST POWER STEERING WHILE DRIVING, NOW WON'T HONOR YOUR RECALL. WOULD YOU PUT YOUR CHILD BEHIND THIS STEERING SYSTEM OR LET THEM CHARGE YOUR CHILD FOR THE REPAIRS?

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL FAILED TO MOVE AND BECAME INOPERABLE. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

POWER STEERING QUIT WORKING, ALMOST HIT A CAR, MECHANIC SAYS IT NEEDS A NEW STEERING COLUMN, AT LEAST $1000. VERY DANGEROUS, MANY COMPLAINTS ON THIS, FORD WON'T HELP

POWER STEERING FAILURE. WAS ON CITY STREET