AFTER ONLY 2 MONTHS OF PURCHASE O/D LIGHT WENT ON AND TRANSMISSION SHOT!!! ABSOLUTELY HEART WRENCHING AS I HAVE NO WAY TO WORK NOW... *TR
2007 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
WE TOOK OUR 2007 FORD ESCAPE (APROX 60,000 MILES) ON A ROAD TRIP FROM OMAHA NE TO ST. LOUIS MO ON 3/10/13 AND ARRIVED WITH NO ISSUES. ON OUR RETURN TRIP WE DROVE ABOUT 100 MILES UNTIL THE CAR STOPPED ON THE INTERSTATE. THE VEHICLE COMPLETELY SHUT DOWN AND ALL OF THE WARNING LIGHTS CAME ON AT THE SAME TIME. WE WERE ABLE TO COAST TO THE SHOULDER SAFELY BUT WERE UNABLE TO RESTART THE VEHICLE. WE HAD AAA TOW THE VEHICLE ABOUT 30 MILES TO THE CLOSEST TOWN AND AAA APPROVED MECHANIC. WHEN THE MECHANIC LOOKED AT THE VEHICLE THEY DETERMINED THAT THE VEHICLE HAD BURNED THROUGH ALL OF THE OIL AND WAS COMPLETELY EMPTY CAUSING THE ENGINE TO SEIZE UP. THERE WERE NO WARNING LIGHTS INDICATING LOW OIL UP UNTIL THIS POINT. I HAD RECENTLY HAD MY OIL CHANGED ABOUT 8 WEEK AND LESS THAN 1000 MILES PRIOR TO THIS INCIDENT AND THERE WERE NO LEAKS SO IT SEEMS VERY IMPROBABLY THAT THE VEHICLE WOULD HAVE USED 4 QTS OF OIL IN THAT TIME. I CONTACTED FORD AND THE VEHICLE IS JUST OUT OF THE WARRANTY PERIOD AND THEY ARE UNWILLING TO ASSIST. IN MY RESEARCH IT APPEARS THAT THIS MAY BE A COMMON OCCURRENCE ON THIS VEHICLE AT ABOUT 60-70K MILES AND MAY WARRANT ADDITIONAL RESEARCH. I AM CURRENTLY ATTEMPTING TO GET MY VEHICLE TRANSPORTED THE 350 MILES HOME TO GET A SECOND OPINION AND REPAIRED. THE CURRENT ESTIMATES I RECEIVED FOR REPAIR ARE BETWEEN $3,500-6,000. HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCAPE/2007/ENGINE/ENGINE_FAILURE.SHTML. *TR
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK IN OPEN THROTTLE. THE CONTACT HAD TO ABRUPTLY APPLY THE BRAKES IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE ACCELERATION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 71,000.
FIRST, THE VEHICLE HAS BEEN REGULARLY MAINTAINED PER THE NORMAL MAINTENANCE SCHEDULE. WHILE DRIVING ON 03/09/13, NOTICED THE ABS DASH LIGHT STAYED LIT. THE 4WD DASH LIGHT ALSO STARTED TO BLINK INTERMITTENTLY. ON 03/11/13 I CALLED THE LOCAL FORD DEALER AND SCHEDULED AN APPOINTMENT TO HAVE THE PROBLEMS DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH A BROKEN TONE RING ALONG WITH MARGINAL BRAKE PADS. REPORTEDLY THE ABS AND 4WD SENSORS ARE INTERCONNECTED. REPORTEDLY, THE FRONT ROTORS HAD TO BE REPLACED BECAUSE THEY WERE TOO PITTED TO BE TURNED. QUESTIONED THE SERVICE DEPARTMENT ABOUT SERVICE BULLETINS OR RECALLS, NONE WERE LIST ON THE ESCAPE CONCERNING THIS ISSUE. ACCORDING TO ONE OF THE SERVICE MANAGERS, THE PROBLEM WITH THE TONE RING IS NOT A COMMON ISSUE. WHILE WAITING ON HE REPAIRS, I CHECKED THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM WITH REPEAT FAILURES OF THE PART. I PRESENTED THIS INFO TO THE SERVICE DEPARTMENT WITHOUT ANY RELIEF OR RECOURSE OTHER THAT I WOULD PROBABLY HAVE TO PAY TO HAVE THIS DONE AGAIN. ANOTHER NOTE, THE REPAIRS HAVE A 12 MONTH, 12,000 MILE WARRANTY. IF THE DEFECTIVE PART HAS TO BE REPLACED, THE WARRANTY GOES BACK TO THE ORIGINAL DATE OF INSTALL. THIS APPEARS TO BE A COMMON PROBLEM WITH POSSIBLE SERIOUS REPERCUSSIONS WHICH IS NOT BEING ADDRESSED BY FORD. *TR
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE BEGAN TO KNOCK AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE HAD SEIZED DUE TO NO OIL BEING IN THE VEHICLE. THE MECHANIC STATED THAT THERE WAS NO SIGN OF AN OIL LEAK. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TRANSMISSION WAS REPLACED DUE TO INTERNAL DAMAGE. IN 2010, THE TRANSMISSION WAS REBUILT BY AN AUTHORIZED DEALER. IN ADDITION, THE ACCELERATOR PEDAL SEIZED ON NUMEROUS OCCASIONS AND AFTER REPEATED ATTEMPTS, THE PEDAL RELEASED. THE CONTACT PERFORMED THE REPAIR WHICH CONSISTED OF CLEANING THE THROTTLE BODY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE THEN STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION HOWEVER, THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 31,000. UPDATED 04/30/13*LJ
AS I WAS COMING OUT OF WORK TO GO TO LUNCH I WALKED UP TO THE CAR AND SAW ALL SORTS OF GLASS ON THE GROUND AND THEN LOOKED UP AND SAW THAT MY REAR WINDOW HAD BLOWN OUT. THE RUBBER THAT HOLDS THE WINDOW WAS ON THE OUTSIDE OF THE CAR. I HAD A POLICE OFFICER COME OUT AND LOOK AT IT AND HE DETERMINED THAT IT WAS NOT VANDALISM OF ANY TYPE. IT WAS A BRIGHT SUNNY DAY AND ABOUT 28 DEGREES. IT WAS PARKED IN THE PARKING LOT AND IT JUST BLEW OUT. I AM GRATEFUL FOR THAT BECAUSE I DRIVE QUITE A WAYS TO WORK ON A VERY BUSY ROAD AND IF THAT HAD HAPPENED WHILE I WAS DRIVING IT MAY OF CAUSED A SERVE ACCIDENT. *TR
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. THE FUEL PUMP, FUEL PUMP MODULE AND BATTERY WERE REPLACED. THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE VEHICLE. THERE WAS A CONCURRENT INVESTIGATION ASSOCIATED WITH THE FAILURE UNDER NHTSA ACTION NUMBER: DP12006 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.
COULD NOT GET SPEED NO FASTER THAN 35 TO 45 MILES, SOUNDED AS IF IT WAS STALLING IN NEUTRAL, SOUNDED AS IF I WAS GUNNING THE GAS TO MAKE IT GO, BUT I WASN'T. RIDING REAL ROUGH AT TIMES WITH A RATTLING NOISE WHEN SLOWING DOWN GETTING READY TO STOP, SOUNDED AS IF THE AXLE OR SOMETHING WAS GOING TO DROP IN THE MIDDLE OF THE STREET. WHEN TURNING EITHER WAY OR WHILE RIDING STRAIGHT FORWARD, SOUNDED AS IF THE TIRES WERE RUBBING AGAINST SOMETHING, IT ALSO LET OUT A GASSY SMELL OF FUMES THAT WAS VERY DANGEROUS TO INHALE. THE FUMES SMELL LIKE THE GAS FUMES YOU SMELL IN YOUR HOUSE, LIKE THE CAR WAS GOING TO BLOW UP ANYTIME.....AND THEY WANT YOU TO PATRONIZE AMERICAN MADE CARS WELL I'M FED UP, THEY NEED A RECALL ON THIS MALFUNCTION (P T U) POWER TRANSFER UNIT IS WHAT THEY DIAGNOSED IT TO BE, I HAD TO PAY QUITE A BIT OF MONEY TO GET THIS FIX, THIS COULD BE UNSAFE, IF THIS CAR WAS ALL TOGETHER STOP OR THE AXLE FALLS OUT IN THE MIDDLE OF THE HIGHWAY. PLUS THE STOP ENGINE LIGHT DIDN'T EVEN DETECT THIS, AND IT SHOULD HAVE, I'M REALLY FIRED UP ABOUT THIS I TRIED TO PUT MY VIN # AT THE TOP AND IT WOULDN'T LET ME.
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING PUMP WAS REPLACED THREE TIMES FROM A RECURRING FAILURE. THE DEALER ADVISED THE CONTACT THAT THE STEERING PUMP WAS A COMPONENT THAT WAS KNOWN TO CONTINUOUSLY FRACTURE. MOST RECENTLY, THE CONTACT WAS ADVISED THAT THE STEERING PUMP WOULD NEED REPLACING YET AGAIN, AS WELL AS THE STEERING RACK. THE DEALER ADVISED THAT METAL SHAVINGS WERE ENTERING INTO THE STEERING RACK BECAUSE OF THE REPLACEMENT OF THE STEERING PUMP. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 52,000. UPDATED 12/21/12*LJ UPDATED 1/9/2013 *JS
HAD BEEN DRIVING FOR 4 HOURS AT 70 MPH, GOT OFF INTERSTATE TO USE RESTROOM AND WHILE EXITING; WHEN APPLYING THE BRAKES, THE ENGINE SHUT OFF. VEHICLE PLACED IN PARK, RESTARTED, PLACED IN DRIVE AND AGAIN IMMEDIATELY THE ENGINE SHUT OFF. HAD TO HAVE IT TOWED AND I WAS 2 HOURS FROM HOME. FORD DEALER SAID IT WAS COMPUTER AND UPDATED SOME THINGS AND IT WORKED FINE FOR 2 MONTHS. AGAIN ON 10/13/12 WAS GETTING OFF EXIT NEAR HOME AND WHEN APPLYING BRAKES, THE ENGINE SHUT OFF. SAME THING. HAD TO HAVE IT TOWED TO FORD DEALER WHERE I WAS TOLD IT WAS THE "TORQUE CONVERTER" LOCKING UP. AFTER VEHICLE SAT FOR A WEEK; IT IS NOW DRIVABLE AGAIN BUT STILL NEEDS TO HAVE THIS REPLACED AND TRANSMISSION TOO DUE TO THIS PROBLEM. I DON'T HAVE THAT MONEY JUST LYING AROUND. AFTER DOING RESEARCH, I DISCOVERED THIS IS A COMMON PROBLEM WITH THIS VEHICLE FROM PRIOR YEARS PAST BUT OBVIOUSLY FORD HAS NEVER FIXED THE PROBLEM. I HAVE DONE REGULAR MAINTENANCE ON VEHICLE WHILE I HAVE OWNED IT FOR THE LAST 4 YEARS, I HAVE TAKEN VERY GOOD CARE OF IT. THIS IS RIDICULOUS; IF FORD KNOWS THIS IS AN ISSUE AND ACTUALLY SENDS OUT "SERVICE BULLETINS" ON THIS VERY ISSUE AND TELLS DEALERS EXACTLY HOW TO FIX IT THEN THEY SHOULD PAY FOR IT. THIS IS RIDICULOUS. THIS VEHICLE IS ONLY 5 YEARS OLD. PLEASE HELP. *TR
OVER THE PAST SEVERAL MONTHS, MY GAS PEDAL HAS BEEN STICKING WHEN TRYING TO ACCELERATE. IT BEGAN IN MAY 2012 AND HAS BEEN GETTING PROGRESSIVELY WORSE. I THOUGHT IT MIGHT HAVE SOMETHING TO DO WITH COLD WEATHER, BUT IT HAS OCCURRED AT VARIOUS TIMES OF THE DAY AS WELL AS TEMPERATURES AT THROUGHOUT SPRING, SUMMER AND FALL. I AM FORCED TO PUSH HARD ON THE ACCELERATOR WHEN IT STICKS, WHICH CAUSES MY VEHICLE TO LUNGE FORWARD. IT USUALLY STICKS WHEN I HAVE COMPLETELY STOPPED, BUT HAS OFTEN GOTTEN STUCK WHEN ACCELERATING AFTER COMING OUT OF A CURVE I HAVE SLOWED DOWN TO GO THROUGH. IT IS A DANGEROUS PROBLEM THAT SEEMS TO HAVE OCCURRED WITH SEVERAL FORD ESCAPES IN THE PAST. *TR
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATE PEDAL WOULD BECOME STUCK WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. THE FAILURE WOULD MOSTLY OCCUR DURING COLD WEATHER TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THERE WERE NO RECALLS FOR THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 116,309. UPDATED 9/28/12 *CN UPDATED 10/04/12
GAS PEDAL WILL STICK EVERY TIME I TRY TO ACCELERATE. I HAVE TO TAP GAS PEDAL TWICE WITH FOOT TO ACCELERATE CAR AT ANY SPEED. *TR
WHILE DRIVING IN MAJOR TRAFFIC, I WAS TRYING TO CHANGE LANES AND PUT MY FOOT ON THE PEDAL TO ACCELERATE, MY PEDAL WAS FROZEN IN PLACE AND I COULD NOT GET IT MOVED. MY CAR STARTED SLOWING DOWN. THEN WITHIN A FEW SECONDS MY PEDAL POPPED AND I COULD ACCELERATE AGAIN. THIS HAS HAPPENED FOUR TIMES EACH TIME, THE PEDAL FROZE LONGER. THE LAST TIME, WAS IN APRIL ON A SUNDAY AND MY GAS PEDAL FROZE AGAIN. I WAS IN MAJOR TRAFFIC AND VEHICLES WERE DRIVING FAST BEHIND ME AS A LIGHT HAD JUST CHANGED TO GREEN. I TRIED TO ACCELERATE BUT MY GAS PEDAL WAS STUCK, I WAS DRIVING BY A GARDEN NURSERY (BUSINESS) WHICH HAS AS HUGE DIRT DRIVEWAY, I SKIDDED INTO THE LOT TO GET OUT OF THE WAY TO AVOID BEING HIT. I WOULD HAVE DEFINITELY BEEN HIT IF I HAD NOT OF TURNED. MY SPEED HAD COMPLETELY STOPPED. IN THIS INSTANCE, MY GAS PEDAL STAYED FROZEN FOR ABOUT AN HOUR. I KEPT PUTTING MY CAR IN REVERSE TO TRY TO GET SOME MOMENTUM AS I COULD NOT GET ANY SPEED GOING FORWARD. FINALLY, I TURNED MY CAR OFF FOR ABOUT 20 MINUTES AS I WAS NOT MAKING ANY PROGRESS AND TRIED AGAIN. AFTER ALL THIS TIME, I TRIED TO DRIVE IN THE DRIVEWAY AND I GOT A LITTLE SPEED. I DROVE HOME AND NEVER MADE IT TO MY DESTINATION FOR THE DAY. I CONTACTED THE LOCAL FORD DEALERSHIP AND ASKED THEM ABOUT THIS PROBLEM AND IF THERE WAS A RECALL. THEY SAID THERE WAS NOT A PROBLEM AND NOT AWARE AND NO RECALL EXISTED.
WHEN THE TEMPERATURE OUTSIDE IS BELOW 32 DEGREES, THE GAS PEDAL STICKS. THIS OCCURS WHEN YOU ATTEMPT TO ACCELERATE. THIS IS DANGEROUS IF YOU ARE PULLING OUT INTO TRAFFIC. ONCE THE PEDAL STICKS, SOMETIMES IF YOU STOMP ON IT, IT WILL RELEASE. THEY HAVE RECALLED 2001-2004 ESCAPE FOR THIS ISSUE. FORD IS NOT ACKNOWLEDGING THIS ISSUE FOR THE 2007 ESCAPE. *TR
WHILE BACKING UP OUT OF GARAGE, THE GAS PEDAL STUCK. WHEN COLDER OUT, I HAVE TO FORCEFULLY ACCELERATOR FROM AN IDLE OR PARKED POSITION. I HAVE NEARLY REARENDED PEOPLE NUMEROUS TIMES AT STOP SIGNS, ETC., AS THE CAR LUNGES ONCE THE ACCELERATOR ACTUALLY DOES GO. IT'S GOING TO CAUSE AN ACCIDENT, HAVING TO JAM ON THE PEDAL THAT HARD TO GET IT TO GO. *TR
IN COLD WEATHER FOR THE FIRST 2 OR 3 STOPS THE GAS PEDAL WOULD NOT MASH DOWN. IT STUCK UP. IT WOULD BE OK AFTER THAT. NEVER A PROBLEM IN SUMMER. FORD CHECKED IT AND COULD NOT FIND A PROBLEM. I CONTACTED FORD AND THEY DID NOT HAVE AN ANSWER TO THE PROBLEM. I FELT LIKE I WAS NOT THE ONLY ONE WITH THIS PROBLEM. FINALLY IN APRIL OF THIS YEAR IT STUCK AND I HAD TO HAVE THE THROTTLE REPLACED, A $383.79 COST TO ME. I CONTACTED FORD AND TOLD THEM I THOUGHT THEY SHOULD PAY FOR THE REPAIR SINCE IT WAS A SAFETY ISSUE. THEY EVIDENTIALLY THOUGHT NOT BECAUSE THEY WOULD NOT TAKE CARE OF IT. WHEN YOU STOP AND START OFF AND THE PEDAL STICKS AND YOU ARE IN THE MIDDLE OF AN INTERSECTION AND YOUR CAR WON'T MOVE, THAT IS A SAFETY ISSUE. MY SON WAS DRIVING IN TEXAS AND STOPPED BEHIND ANOTHER CAR AT A RED LIGHT AND STARTED TO EASE UP WHEN THE PEDAL STUCK. HE PATTED IT A TIME OR TWO AND IT JERKED FORWARD AND ALMOST HIT THE CAR IN FRONT OF US. THIS HAPPENED THE WHOLE TIME I HAD THE CAR UNTIL APRIL OF THIS YEAR AND AFTER 2 OR 3 STOPS, WHEN IT WARMED UP, IT WAS OK. *TR
THE GAS PEDAL CONTINUOUSLY STICKS OR LOCKS IN POSITION AFTER I HAVE STOPPED EITHER TO MAKE A LEFT TURN OR RIGHT TURN. THIS IS VERY DANGEROUS, ESPECIALLY WHEN I AM MAKING A LEFT TURN AND THERE IS USUALLY ON COMING TRAFFIC. I AM VERY NERVOUS TO MAKE LEFT TURNS FOR THIS REASON. SOMEONE WILL GET KILLED OR SERIOUSLY INJURED DUE TO THIS ISSUE. *TR
TONE RING CRACKED ON DRIVERS SIDE. RIGHT SIDE WAS REPLACED A YEAR AGO FOR 350 DOLLARS. HELLO FORD WAY TO STAND BEHIND YOUR PRODUCT. *TR
THE ABS TONE RING ON THE DRIVERS SIDE FRONT CRACKED AND BECAME LOOSE MAKING THE LIGHTS ON THE DASH FLASH RED FOR THE 4WD AND ABS SYSTEM. THIS RING IS WHAT THE ABS WHEEL SPEED SENSOR PICKS ITS SIGNAL UP FROM TO ALLOW THE ABS COMPUTER TO DETERMINE IF THE WHEEL IS HAVING A TRACTION ISSUE. THIS IS CAUSING THE ABS AND TRACTION CONTROL SYSTEM TO GO CRAZY. I'M BEING TOLD THAT CORROSION FORMS UNDERNEATH THE RING BUILDING TENSION UNTIL IT JUST CRACKS AND POPS ITSELF FREE. FORD HAS QUOTED ME A PRICE OF $300 PER RING REPLACEMENT. MY CAR HAS BEEN WELL MAINTAINED. IT'S A SHAME THAT THIS PROBLEM IS NOT BEING RECALLED BY FORD WITH A PERMANENT SOLUTION. POOR DESIGN FROM A LAY-PERSONS POINT OF VIEW. *JS
PULLED AWAY AFTER A STOP SIGN AND REACH A SPEED OF ABOUT 35 - 40 MILES AN HOUR WHEN THE ENGINE JUST SHUT DOWN. THERE WAS NO WARNING AND I WAS FORTUNATE THAT I WAS ABLE TO PULL OFF THE ROAD SAFELY. AFTER THE ENGINE COOLED DOWN I WAS ABLE TO LIMP HOME. THE NEXT DAY I TOOK IT INTO THE LOCAL FORD DEALER AND WAS TOLD THE MECS COOLING PUMP AND FANS HAD FAILED. I CANNOT IMAGE WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON A FREEWAY WHEN THIS HAPPENED. THIS IS A VERY DANGEROUS DEFECT WITH THE FORD HYBRID MODEL. TO MAKE MATTERS WORSE, FORD SAYS I AM 400 MILES PAST MY WARRANTY COVERAGE AND IT WOULD COST ME OVER $1,200 TO FIX. *JS
HAD TO PAY FOR THE REPLACEMENT TONE RING ON 06-11-2011 AND NOW ITS BROKE AGAIN. I THINK FORD SHOULD HAVE A RECALL FOR THIS FOR SAFETY REASONS AND NOT BE CHARGING THE CUSTOMER FOR THESE REPAIRS. *TR
2007 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH NEEDED VEHICLE REPAIR *TGW THE CONSUMER STATED WHEN HE PICKED HIS VEHICLE UP FROM THE REPAIR SHOP, HE DISCOVERED THE DRIVER AND PASSENGER SIDE BUCKLE ASSEMBLIES WERE NOT FIXED. THE CONSUMER WAS INFORMED THE PARTS WERE ON BACKORDER. *JB
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE TURNING. THERE WAS ALSO AN ABNORMAL HISSING SOUND WITHIN THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO SEVEN DIFFERENT INDEPENDENT MECHANICS FOR DIAGNOSTICS. THE MECHANICS REPLACED THE DRIVER SIDE LOWER CONTROL ARM, BALL JOINTS AND STEERING PUMP. THE FAILURE CONTINUED AFTER THE REPAIR. LATER, THE FAILURE RECURRED AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT THEN CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO ADVISED THAT THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
REAR GLASS EXPLODED. *TR
I KNEW I NEEDED TO HAVE MY BRAKES AND ROTORS DONE SO I TOOK THEM IN TO GET FIXED AT MEINEKE. AFTER THEY WERE FINISHED THEY TOOK IT FOR THE NORMAL TEST DRIVE TO MAKE SURE EVERYTHING WAS WORKING CORRECTLY. THEY NOTICED THAT THE ANTI-LOCK BRAKES CAME ON BUT THE LIGHT WASN'T COMING ON. THEY TOLD ME TO TAKE IT TO FORD BECAUSE THEY CANT HANDLE ABS. I TOOK IT TO FORD AND THEY TOLD ME THAT MY FRONT LEFT TONE RING WAS CRACKED. I PAID ALMOST $350 FOR A $10 PIECE TO BE PUT ON. I DROVE IT FOR ABOUT 3 DAYS AND IT STARTED TO HAPPEN AGAIN. I HAVE NOT TAKEN IT BACK BECAUSE I CANT AFFORD TO PAY $100 JUST FOR THEM TO LOOK AT IT TO TELL ME ITS THE SAME THING AGAIN. SOME THING NEEDS TO BE DONE ABOUT THIS. *TR
I WAS PARKED ON THE SIDE OF THE ROAD, GOT OUT OF MY VEHICLE,WHEN I TURNED AROUND MY VEHICLE WAS HEADING TOWARD ME TRIED TO STOP IT RAN ME OVER AND THEN HIT A TREE , I RECEIVED INJURY TO MY LEGS, ALSO HAD TO HAVE MY CAR FIXED ON THE LEFT FRONT END. I WOULD LIKE TO HAVE FORD LOOK INTO THIS COMPLAINT, ALSO I FEEL I SHOULD BE REIMBURSED, FOR MY INJURIES AND THE COST FOR ME TO FIX THIS VEHICLE. *TR
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT ON ONE INSTANCE WHEN THE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE BUT AFTER THE RELEASE OF THE PEDAL THE VEHICLE RESUMED NORMAL OPERATION. ON ANOTHER OCCASION, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE MAINTAINED A SPEED OF 20 MPH. THE FAILURE WAS RESOLVED TEMPORARILY AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 120,872.
ABS FAILURE, CAUSED BY BROKEN FRONT TONE RING REOCCURS IN OCTOBER 2011 (SECOND TIME THIS HAS HAPPENED) CAR NOW HAS ONLY 49029 MILES. *TT
ANYTIME TEMPERATURE IS BELOW APPROXIMATELY 50 DEGREES F, GAS PEDAL STICKS AND CANNOT BE DEPRESSED FOR ACCELERATION UNTIL VEHICLE IS BEING DRIVEN. PEDAL ALSO HANGS CLOSED AT THIS TEMPERATURE WHILE BEING DRIVEN. *TR
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL SQUEAKING NOISE. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE THE DEALER NOTICED THE FRONT STABILIZER LINK WAS FRACTURED. THE DEALER REPLACED BOTH LINKS. THE CONTACT WAS UNAWARE OF WHAT HAD CAUSED THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 53,339.
I WAS DRIVING AND ALL OF A SUDDEN MY 2007 FORD ESCAPE STARTING MAKING NOISE.. I PULLED TO A GAS STATION WHERE WE FOUND NO OIL IN THE TRUCK. NOT AT ANYTIME DID MY OIL LIGHT OR EVEN MY ENGINE COME ON... MY ENGINE IS BLOWN. NOW I AM GOING TO TRY TO GET MY WARRANTY TO GET IT FIXED.. THAT SHOULD BE A "FUN" EXPERIENCE. *TR
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT STATED THAT HE NOTICED TAPE WRAPPED AROUND THE SEAT BELT LATCH, LOCATED IN THE REAR OF THE VEHICLE. THE SEAT BELT METAL LATCH WAS LOOSE AND THERE WAS ALSO A CRACK IN THE METAL LATCH. THE DEALER MADE THE CONTACT AWARE THAT THE TAPE WAS COSMETIC AND DENIED ANY ASSISTANCE WITH REPAIR. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 69,692.
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WOULD INTERMITTENTLY FAIL WHILE DRIVING OR STOPPED. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME TIGHT AND DIFFICULT TO TURN. IF THE VEHICLE WAS STOPPED, THE STEERING WHEEL WOULD INTERMITTENTLY LOCK UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING FLUID WAS CHECKED AND ALL OF THE LINES WERE FLUSHED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 42,000. UPDATED 08/01/11*LJ THE DEALER INFORMED THE CONSUMER THE VEHICLE NEEDED A STEERING, RACK AND LOWER CONTROL ARM. SIX MONTHS AFTER THE VEHICLE WAS PURCHASED, THE TRANSMISSION HAD TO BE REPLACED.
TL*THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH THE CONTACT HEARD A LOUD NOISE WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT IT BECAME DIFFICULT TO ENGAGE THE BRAKES AND CONTROL THE STEERING WHEEL. THE ABS LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE THE TECHNICIANS STATED THE EXCITER RING NEEDED TO BE REPLACED. THE TECHNICIANS WERE UNABLE TO DETERMINE HOW THE FAILURE OCCURRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
I OWN A 2007 FORD ESCAPE, IN WHICH I PURCHASED AS A NEW VEHICLE IN 2007. WITHIN 500 MILES OF THAT PURCHASE DATE, I ENDED UP BRINGING THE VEHICLE BACK TO MY DEALERSHIP (PRESTIGUE FORD) DALLAS, TEXAS FOR REPAIRS. THE TROUBLE WAS THAT THE AC WENT COMPLETELY OUT. DUE TO THE WARRANTY THEY REPAIRED IT. ON 5/4/11, THE AC WENT OUT AGAIN IN WHICH I SENT IT TO AN AUTOMOBILE AC SPECIALIST WHICH DIAGNOSED THE PROBLEM AS A AC COMPRESSOR WITH CLUTCHES OUT. MY VEHICLE IS LESS THAN 4 YEARS OLD AND HAS 66,000 ON IT. THERE IS NO WAY THAT THE AC WOULD HAVE GONE OUT THIS EARLY IN ITS LIFE. I WOULD LIKE TO SPEAK WITH SOMEONE TO REPORT THIS ISSUE AS IT MAY BE A TREND TOWARDS A RECALL. I CAN BE REACHED AT [XXX]. I SHOULD NOT EXPECT TO PAY FOR A $1200.00 EXPENDITURE ON A 2007 VEHICLE WITH LESS THAN 66,000 MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON 3/19/2011 I WAS DRIVING MY 2007 FORD ESCAPE, PULLED INTO A PARKING SPACE, AND IT DIED. NO DASH BOARD INDICATORS (CHECK ENGINE OR OIL LIGHT) WENT ON PRIOR TO THIS PROBLEM. I TRIED TO START IT, BUT IT WOULDN'T TURN OVER. IT WAS TOWED TO A LOCAL DEALER WHEREIN THEY INDICATED THE ENGINE HAD TO BE REPLACED, A $6,400.00 COST TO ME IF MY EXTENDED WARRANTY WOULDN'T COVER IT. THEY WANT MY OIL CHANGE RECEIPTS, I ONLY HAVE A HANDFUL, I DON'T KEEP THE RECEIPTS. IF I DON'T GIVE THEM 10-12 OIL CHANGE RECEIPTS, THE EXTENDED WARRANTY WON'T COVER A THING. BEFORE EVEN LOOKING AT THE ENGINE, THE DEALER AND FORD COMPANY CUSTOMER SERVICE BLAMED ME FOR THE PROBLEM. I'VE HAD TWO OTHER CARS IN THE LAST 20 YEARS, BOTH KEPT ABOUT 10 YEARS EACH AND NEVER HAD AN ENGINE PROBLEM. THING OF IT IS THAT I NEVER HAD A PROBLEM WITH MY CAR UNTIL I BROUGHT IT IN TO THE DEALER APPROXIMATELY JANUARY 29, 2011, WHEN THEY REMOVED MY WHOLE FRONT END TO REPLACE A RING TONER FLUSH MY BRAKES AND REPLACE BRAKE PADS. I KNOW MY DASH BOARD INDICATORS WERE WORKING THEN BECAUSE THE ABS LIGHT WENT ON AND I BROUGHT IT IN THE FOLLOWING DAY. NOT SURE IF DISMANTLING MY FRONT END HAD ANYTHING TO DO WITH THE ENGINE PROBLEM OR NOT. IF SO, WOULDN'T THE DEALER BE RESPONSIBLE? *TR
TRANSMISSION WENT AT 20,000 MILES, REPLACED 2 ABS SENSORS, GS PEDAL STICKS, FRONT DISC BRAKES WARP. *TR
2007 FORD ESCAPE GAS PEDAL STICKS WHEN TEMPERATURE IS BELOW 40 DEGREES OR SO. PEDAL REQUIRES EXTRA FORCE TO ENGAGE, THEN VEHICLE WILL LEAP FORWARD FROM THE EXTRA GAS. SAFETY IS COMPROMISED BY THIS. ACCELERATOR STICKS EVERY TIME THE PEDAL IS PRESSED WHEN TEMPERATURE IS COLD. *LN
MY VEHICLE IS A 2007 FORD ESCAPE XLT. FOR THE PAST SEVERAL MONTHS WHEN I TRY TO GAS UP THE VEHICLE I CAN ONLY PUT IN A SMALL AMOUNT OF GASOLINE. IT APPEARS THAT THE GAS FILLER PIPE COVER (A LITTLE FLAP THAT IS MOUNTED ON THE INSIDE OF THE FILLER PIPE) IS GONE. BECAUSE IT IS MOUNTED FROM THE INSIDE, THE ONLY PLACE IT COULD HAVE GONE IS INTO THE FILLER PIPE WHICH CAUSES A BLOCKAGE SO THAT GAS BACKS UP AND SPILLS OUT. IT TAKES ABOUT 15 MINUTES TO FILL THE GAS TANK WITH A CONSTANT AUTO TURN OFF OF THE FUEL PUMP. ON AND OFF, ON AND OFF WITH THE GAS PUMP. DO NOT GO TO A FULL SERVE STATION AS THEY JUST STICK THE PUMP IN AND WAIT ON SOMEONE ELSE... AT ALMOST $4.00 PER GALLON YOU DO NOT WANT TO PAY FOR ALL THE FUEL THAT JUST GOES ON THE GROUND!!! THIS CREATES BOTH A HAZARDOUS AND ENVIRONMENTAL ISSUE AT THE GAS STATION!! FORD SHOULD ISSUE A RECALL AND FIX THESE THINGS!!! *TR
I OWN A 2007 FORD ESCAPE, 45,000 MILES, CAR IS OUTSIDE OF WARRANTY. ON 12/7/10, I WAS DRIVING TO WORK & TRIED TO LANE CHANGE ,THE GAS PEDAL BECAME STUCK, I COULD NOT ACCELERATE. LUCKILY I WAS ABLE TO MERGE BACK INTO MY LANE & REPEATEDLY FORCE THE PEDAL DOWN TO GET THE CAR TO FINALLY ACCELERATE. THE PROBLEM PERSISTED THE REMAINING PART OF THE DAY & NEXT, AND I TOOK THE CAR TO MY FORD DEALERSHIP ON DECEMBER 8. ON DECEMBER 9TH , THE SERVICE MANAGER ADVISED THE THROTTLE WAS BENT , REPLACEMENT AT COST OF $300 AND THE PART IS BEING 'REDESIGNED ' AND NOT BE AVAILABLE TO BE SHIPPED FROM THE PART SUPPLIER UNTIL 12/20/10 ,THE DEALERSHIP WOULD NOT RECEIVE THE PART UNTIL SOMETIME IN JANUARY 2011 .THE CAR IS NOT SAFE TO DRIVE AND WOULD NEED TO REMAIN AT THE DEALERSHIP . I ASKED WHY THE PART WAS BEING REDESIGNED, HE HAD NO ANSWER, TO ME MEANS THE ORIGINAL PART IN MY CAR IS A MANUFACTURER DEFECT. THE CAR IS ONLY 3 YEARS OLD, THE THROTTLE CANNOT GET 'BENT' ON IT'S OWN THE PART WAS DEFECTIVE WHEN INSTALLED, OBVIOUSLY A COMMON PROBLEM THAT THE PART DEALER IS AWARE OF & REDESIGNING . I WAS ALSO ADVISED THE MECHANICS DISCOVERED A FAULTY ABS TONE RING, CRACKED, $145.00 TO REPLACE , I ASKED HOW CAN THAT HAPPEN, THE SERVICE MANAGER STATED PROBABLY DUE TO THE WEATHER ?? LOOKING AT NUMEROUS WEBSITES THIS IS A COMMON PROBLEM WITH THE FORD ESCAPE, ALONG WITH THE ACCELERATOR STICKING . I CALLED FORD CUSTOMER SERVICE, SPOKE TO A REP & TWO SUPERVISORS, WHO ALL REFUSE ANY TYPE OF COMPENSATION FOR TWO KNOWN
ON AUGUST 27TH OF 2009 I WAS DRIVING MY 2007 FORD ESCAPE WHILE CORRECTING MY CHILDREN IN THE BACK SEAT I HIT A WET SPOT IN THE ROAD AND LOST CONTROL OF MY VEHICLE I ROLLED 2 TIMES AND STOPPED WITH A FRONT END COLLISION. THE SEAT BELT DID NOT CATCH CAUSING ME TO BASH MY FACE INTO THE STEERING WHEEL AT LEAST TWO TIMES. THE AIR BAGS ALSO DID NOT WORK EITHER. BECAUSE OF THE FAULTY EQUIPMENT IT CAUSED ME TO BREAK MY NECK IN 3 PLACES AND SPENDING 2 WEEKS IN THE HOSPITAL HAVING TO HAVE SURGERY WITH A METAL ROD AND TWO SCREWS....BECAUSE OF THE DEFAULTED EQUIPMENT I STILL SUFFER FROM PERMANENT NERVE AND MUSCLE DAMAGE AND CHRONIC PAIN. *TR
GAS PEDAL STICKING (UP) IN COLD WEATHER CONDITION. UNABLE TO PUSH PEDAL DOWN AT ALL. *TR
WHILE APPROACHING YELLOW TO RED LIGHT AT INTERSECTION, THE BRAKES WERE APPLIED, VIOLENTLY PULSED,THEN THE BRAKES LOCKED UP AND THE VEHICLE SLID SIDEWAYS INTO INTERSECTION.THE SPEED SENSOR (TONE) RING FOR THE ABS WAS CRACKED. LUCKILY NO INJURY, OR DAMAGE. *TR
OUR FATHER'S VEHICLE STRUCK A BRICK BUILDING AT APPROXIMATELY 50 MILES PER HOUR(FRONT / HEAD ON ) IN 2007 FORD ESCAPE. HE SUFFERED SEVERE INJURIES (FRACTURED NECK, BACK, MULTIPLE RIB FRACTURES , AND DIED AS A RESULT 2 WEEKS LATER. THE AIRBAGS DID NOT DEPLOY ON IMPACT. WHAT IS OUR NEXT STEP? WE RESEARCHED SEVERAL OTHER INSTANCES ON THIS SITE, REPORTS OF AIRBAGS NOT WORKING? PLEASE ADVISE ON NEXT STEP. *TR
ABS SYSTEM KICKS ON AND OFF AT RANDOM... MECHANIC DISCOVERED FAULTY LEFT FRONT TONE RING, WHICH IS CRACKED ON FRONT DRIVE AXLE. APPEARS TO BE A MANUFACTURING ERROR AS THERE WAS NO DAMAGE INCURRED.
2007 ESCAPE XLS DEVELOPED TROUBLE WITH ACCELERATOR PEDAL IN FEBRUARY,2009. PEDAL WOULD STICK REQUIRING EXCESSIVE PRESSURE TO DEPRESS. STILL UNDER WARRANTY AT 33,205 MILES. TAKEN TO FORD DEALERSHIP WHERE CONCERN VERIFIED BY GROOVE DETECTED IN THROTTLE BODY. THROTTLE BODY REPLACED AND PROBLEM RESOLVED UNTIL NOW. AS OF SEPTEMBER, 2010 SAME TROUBLE HAS DEVELOPED. *TR
I HAVE A 2007 FORD ESCAPE. I TOOK IT TO THE CAR WAS AND MY ABS LIGHTS AND 4WD LIGHTS CAME ON. I LOOKED ONLINE AND FOUND SEVERAL COMPLAINTS OF TONE RINGS (ABS RINGS) BEING CRACKED. SURE ENOUGH MY FRONT LEFT TONE RING IS CRACKED. I BELIEVE IT HAPPEN ON THE CONVEYOR AT THE CAR WAS. STILL THIS IS A COMMON PROBLEM, EVEN FORD DEALERS (TWO OF THEM) AGREE. WHY ISN'T THIS A RECALL? FORD IS FIXING IT FOR $300. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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