Page 28 of 28 · complaints 1,351–1,394 of 1,394

2005 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Unknown or Other
Filed May 31, 2005788 milesTX

RUBBER PEGS ARE FALLING OFF THE INSIDE REAR HATCH DOOR OF OUR 2005 FORD ESCAPE XLS 4-DOOR.

Air Bags › Frontal › Sensor/Control Module
Filed May 26, 2005AK

DT: NEW VEHICLE THAT HAS A WEIGHT SENSOR ON THE RIGHT FRONT PASSENGER SIDE AIR BAG. THIS ALLOWS THE AIR BAG TO BE ACTIVE OR DISABLED WITH THE WEIGHT OF A PERSON. THE SENSOR IS CALIBRATED BETWEEN 115-120 POUNDS. THEREFORE, IF THE PASSENGER WEIGHS LESS THAN 120 POUNDS THE AIR BAG IS DISABLED. SPOKE TO MANUFACTURER, AND THEY SPOKE TO ENGINEERS, WHO INDICATED THIS WAS A NORMAL CALIBRATION, AND COULD NOT BE CHANGED. *AK *SB

Air Bags › Frontal
Filed May 26, 2005AK

ODI# 10122211 1) 2005 FORD ESCAPE 4X4: PASSENGER SIDE FRONT AIRBAG WILL NOT ENABLE (INFLATE) WITH ADULT SIZE PERSON (WIFE 120 LBS, 5 FEET 3 INCH'S TALL) IN SEAT. 2) DEACTIVATED (DISABLED) FRONT AIR BAG CAN RESULT IN SERIOUS INJURY / DEATH TO PASSENGER. 3) FORD STATES: (CAL WORTHINGTON 1950 GAMBELL ST., ANCHORAGE AK 99501; CUSTOMER RELATION CENTER, DETROIT, PH 800-392-3673; AND DEARBORN MI ENGINEERS) THAT THE FRONT PASSENGER SIDE AIRBAG SENSOR THRESHOLD IS SET AT BETWEEN 110-120 LBS AND IS "WORKING PROPERLY" & THRESHOLD CAN NOT BE ADJUSTED & NO OPTION OR REPAIR ARE AVAILABLE. NOTE THIS WAS STATED IN WRITING & ON THE TELEPHONE FROM FORD. I BELIEVE FORD IS IN VIOLATION OF FEDERAL (REVISED/UN-REVISED) MOTOR VEHICLE SAFETY STANDARD (FMVSS) 208 PLEASE NOTE MAILING NHTSA ODI: PERSONAL LETTER, FORD SERVICE DENIAL LETTER, COPY P.125 FORD 2005 ESCAPE OWNERS GUIDE WITH AIRBAG INFORMATION CONTRADICTING LETTER& TELEPHONE INFORMATION. *NM

Unknown or Other
Filed May 11, 2005NY

I BOUGHT A 2005 FORD ESCAPE ON JANUARY 22, 2005. I DROVE IT HOME AND NOTICED THAT IT HAD A VIBRATION (VERY NOTICABLE) AND IT HAD A NOISE IN THE REAR END. CALLED THE DEALER AND THEY SAID IT MUST BE THE NEW TIRES AND AFTER A FEW MILES IT WOULD GO AWAY. IT DID NOT GO AWAY. CALLED AGAIN AND THEY SAID BRING IT IN A WE WILL BALANCE THE TIRES. SO I DID AND IT STILL HAD THE VIBRATION AND NOISE. CALLED AGAIN AND THEY SAID IT MUST BE THE DIFFERENTIAL. BROUGHT IT BACK AND THE VIBRATION AND NOISE ARE STILL THERE. CALLED AGAIN AND THEY SID IT MUST BE A DAMPIER PROBLEM. BROUGHT IT BACK AND IT STILL IS DOING THE SAME THING. IT IS NOW ALMOST FOUR MONTHS LATER AND IT STILL HAS THE VIBRATION AND ROAR IN THE REAR AND I AM CONCERNED THAT THIS VIBRATION IS CAUSING DAMAGE TO THE CAR AND I WILL HAVE WORSE PROBLEMS.

Vehicle Speed Control › Cables
Filed May 2, 2005FL

CONSUMER RECEIVED A RECALL NOTICE FOR THE ACCELERATOR CABLES ON 2005 FORD ESCAPE.*MR AS THE CONSUMER WAS ON HER WAY TO THE DEALER, SHE WAS NEARLY KILLED. THE VEHICLE WOULD NOT STOP EVEN WHEN THE CONSUMER HAD HER FOOT ON THE BRAKE. THE EMERGENCY BRAKE DID NOT RESPOND AS WELL. THE CONSUMER SHE BELIEVED SHE WAS CHARGED FOR OTHER THINGS THAT THE DEALER CLAIMED NEEDED TO BE TAKEN OF. THE DEALER PERFORMED A FUEL INJECTION SERVICE AND CHANGED THE FUEL AND AIR FILTERS. *JB

Air Bags › Frontal
Filed Apr 29, 2005NY

PASSENGER'S AIR BAG LIGHT STAYS ON WHEN ADULT OVER 100 LBS IS IN SEAT.*AK

Seats › Front Assembly › Power Adjust
Filed Apr 17, 2005300 milesNJ

THE FRONT DRIVER SIDE SEAT IN MY 2005 FORD ESCAPE XLT IS LEANING AND POINTING TO LEFT. AFTER SPEAKING WITH THE DEALER, THEY SAID THAT FORD PURPOSELY MADE THE FOAM ON THE DRIVERS SIDE SEAT LESS DENSE THAN ON THE RIGHT SIDE FOR EASIER ACCESS AND EXIT OF THE VEHICLE. STILL THE SLIGHT TWISTING AND DEFECTION OF THE SEAT TO THE LEFT LEAVES ME FEELING LIKE IM IN A POOR DRIVING POSITION. THE SERVICE MANAGER ALSO STATED THAT HED BEEN TOLD BY FORD MOTOR COMPANY THAT THEY ARE AWARE OF THE ISSUE AND THAT THERE IS NOTHING THEY CAN DO AT THIS TIME, MAYBE A RECALL IN THE FUTURE BUT NOTHING RIGHT NOW. I CANT BE THE ONLY PERSON CONCERNED BY THE ODD SEATING POSITION AND THE FEELING OF DISTRACTION WHILE IM DRIVING, WHICH THEN BECOMES A SAFETY ISSUE IN MY EYES. JUST THOUGHT THIS WAS WORTH A MENTION. *AK

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Apr 15, 2005CA

NHTSA RECALL CAMPAIGN 04V442000; FORD ISSUED A REAR LIFTGATE RECALL. CONSUMER RECEIVED A RECALL LETTER STATING THAT IT WAS INCLUDED IN THE RECALL. CONSUMER DROVE HOME AND PULLED INTO THE GARAGE WHEN ALL OF A SUDDEN THE LIFTGATE POPPED OPEN UNEXPECTEDLY, CAUSING IT TO BREAK. CONSUMER NOTIFIED MANUFACTURER, WHO WAS NOT WILLING TO RESOLVE THE PROBLEM. CONSUMER STATED THE THERE WERE NO PARTS AVAILABLE WHEN A PRIOR APPOINTMENT WAS SET.*AK

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Apr 13, 2005TX

RECALL 04V60200 CONCERNING FMVSS 206 REAR LIFTGATE DOOR. CONSUMER WAS UNABLE TO GET THE DEALER TO HONOR THIS MANUFACTURER'S RECALL NOTICE. DEALER URGED CONSUMER TO TAKE THE VEHICLE BACK TO THE DEALER WHERE HE PURCHASED IT.*AK

Air Bags › FrontalCrash
Filed Apr 12, 200512,000 milesMI

WHILE CHANGING LANES AT APPROXIMATELY 65 MPH THE VEHICLE HIT A SHEET OF BLACK ICE. VEHICLE BEGAN TO SPIN OUT OF CONTROL AND HIT A GUARD RAIL HEAD ON. UPON IMPACT THE FRONT AIR BAGS FAILED TO DEPLOY. *AK THE VEHICLE SUSTAINED OVER $20,000.00 WORTH OF DAMAGE AND WAS DEEMED TOTALED. *BF *NM

Electrical System
Filed Apr 9, 20051,200 milesFL

I HAVE A 2005 FORD ESCAPE. WHEN BRINGING THE CAR TO A STOP IN TRAFFIC IT SOMETIMES JUMPS AHEAD FOR SEVEARL FEET BEFORE I'M ABLE TO BRING IT TO A FULL STOP. I HAVE OWNED THE CAR FOR TEN MONTHS AND THIS HAS OCCURRED ON FIVE SEPARATE OCCASIONS. I HAVE HAD THE CAR INSPECTED BY THE LOCAL FORD DEALER ON SEVERAL DIFFERENT OCCASIONS. THEY HAVE TRIED BUT ARE UNABLE TO DETERMINE THE CAUSE. BELIEVE ME, IT HAS NOTHING TO DO WITH PUTTING THE FOOT ON THE WRONG PEDAL, ETC. ETC. AT THIS POINT I'M UNABLE TO DETERMINE WHETHER THE PROBLEM RESULTS FROM ACCELERATION FROM THE MOTOR OR SLIPPAGE IN THE BRAKING SYSTEM. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Apr 6, 200510,500 milesMD

VEHICLE ACCELERATED CONSTANTLY. IN ORDER TO STOP THE VEHICLE CONSUMER APPLIED THE BRAKES VERY HARD, BUT THE ENGINE CONTINUED TO REV AT HIGH RPMS. *AK

Suspension › Front
Filed Apr 2, 20051 milesTX

BOUGHT A 2005 FORD ESCAPE LIMITED 11,312 MILES AGO. HAVE HAD THE CAR INTO THE DEALER SIX TIMES BECAUSE IT KEEPS PULLING TO THE LEFT (INTO ONCOMING TRAFFIC). THEY HAVE ALIGNED, OVER ALIGNED AND REPLACED THE TIRES. TO THIS DAY, IT STILL PULLS TO THE LEFT. SINCE IT PULLS TO THE LEFT, A "HEAD-ON COLLISON" IS BOUND TO HAPPEN. THE FORD DEALER, MAC HAIK, DOESN'T SEEM TO CARE OR HAS NO INTEREST IN FIXING THIS POTENTAL DANGEROUS SITUATION.*AK

Power Train › Automatic TransmissionCrash
Filed Mar 25, 20059,000 milesCO

WHILE PUMPING GAS AND PARKING IN FIRST GEAR VEHICLE ROLLED OUT INTO ONCOMING TRAFFIC. AS A RESULT, VEHICLE COLLIDED WITH ANOTHER VEHICLE. *AK

Vehicle Speed Control › Accelerator PedalCrash
Filed Mar 8, 2005NY

WHILE DRIVING 20 MPH VEHICLE ACCELERATED UNCONTROLLABLY. DRIVER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT COLLIDED WITH A UTILITY POLE. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. HOWEVER, THE PROBLEM RECURRED. *AK THE CONSUMER STATED THAT 2002-2004 A RECALL WAS SENT OUT FOR ACCELERATOR PROBLEMS. THE CONSUMERS VEHICLE IS A 2005 MANUFACTURED IN APRIL 2004 THEREFORE NOT INCLUDED IN THE RECALL. *TC

Air Bags
Filed Mar 8, 2005CA

DRIVER NOTICED THAT THE AIR BAG LIGHT FLASHED ON AND OFF, THEN REMAINED ON THE DASHBOARD. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COMPUTER NEEDED TO BE RESET. HOWEVER, DRIVER INFORMED THE MECHANIC THAT THE PROBLEM HAPPENED REPEATEDLY AND HAS NOT BEEN RESOLVED. *AK

Wheels1 killed
Filed Mar 1, 20053,600 milesPA

COMPLAINT RECEIVED VIA E-MAIL. THE FRONT WHEEL ASSEMBLY CAME APART WHILE DRIVING, THUS CAUSING ANOTHER VEHICLE DAMAGE AS WELL. NO CONTACT WAS WITH THIS CAR UNTIL AFTER PARTS CAME OFF THE ESCAPE, CAUSING US TO LOSE CONTROL AND CROSS THE CENTER LINE. THERE HAS BEEN NO REMEDY FROM FORD MOTOR COMPANY AT ALL TO FIX MY CAR. FORD WILL NOT EVEN ACKNOWLEDGE THAT IT WAS A DEFECT IN WORKMANSHIP OR IN MANUFACTURING. *AK

Air Bags › Side/Window
Filed Feb 28, 20058 milesMD

PASSENGER'S SIDE AIR BAG LIGHT COMES ON INTERMITTENTLY WHILE THE SEAT IS OCCUPIED. OWNER CONTACTED THE DEALER, AND WAS INFORMED THAT THE SENSORS FOR THE SEAT WAS RESPONDING INTERMITTENTLY, AND THE AIR BAG MAY NOT DEPLOY PROPERLY UPON IMPACT. OWNER STATES THAT THIS DEFECT OCCURS WHEN DRIVING AT 25 MPH OR GREATER. *AK

Electrical System › WiringFire
Filed Feb 21, 200518,542 milesNY

MY WIFE STARTED OUR 2005 ESCAPE AND PLACED OUR GRANDAUGHTER IN HER CAR SEAT. MY WIFE SMELLED SOMETHING BURNING AND WHEN SHE LOOKED OUT HER WINDOW, SHE NOTICED THE DRIVER'S SIDE MIRROR WAS ENGULFED IN FLAMES. SHE QUICKLY SHUT THE VEHICLE OFF, REMOVED MY CRYING GRANDAUGHTER FROM HER SEAT, AND ATTEMPTED TO PUT THE FLAMES OUT. SHE EVENTUALLY SUCCEEDED, BUT NOT BEFORE THE HEAT CRACKED THE MIRROR AND MELTED THE HOUSING. I TOOK MY VEHICLE TO A FORD DEALERSHIP, AND IT WAS DISCOVERED (AND NOTED) THAT THE HEATING ELEMENT INSIDE THE MIRROR MELTED AND STARTED THE FIRE. PICTURES WERE TAKEN AND SENT TO FORD MOTOR COMPANY FOR REPAIR AUTHORIZATION. FORD RESPONDED WITH A LETTER TO ME, TITLED "GENERAL RELEASE OF ALL CLAIMS," AND DIRECTED ME TO SIGN IT BEFORE REPAIRS COULD BE AUTHORIZED. I DID NOT SIGN THE LEGAL DOCUMENT, AS I WAS UNSURE OF THE MEANING OF ALL THE LEGAL TERMS. ON 18 FEB 05, A REPRESENTATIVE FROM FORD MOTOR COMAPANY CONSUMER AFFAIRS CALLED ME. (VINCENT D. KIRKSEY) HE WAS VERY RUDE AND DEMANDING. HE BASICALLY TOLD ME I HAD TWO OPTIONS: EITHER SIGN THE FORM AND HAVE FORD REPAIR MY VEHICLE, OR HE WOULD RESCIND THE "OFFER" AND MAKE ME GO THROUGH MY INSURANCE COMPANY. I ASKED HIM SEVERAL TIMES WHAT THE FORM WAS FOR, AND HE REPLIED IT WAS NECESSARY TO AUTHORIZE THE REPAIR AND THAT IS WAS A POLICY OF FORD WITH THIS TYPE OF INCIDENT. I TOLD HIM IT SOUNDED LIKE I HAD A THIRD OPTION - HE TOLD ME TO GO AHEAD AND USE IT - HE WAS RESCINDING FORD'S OFFER TO REPAIR MY VEHICLE UNDER WARRANTY. I

Tires › Tread/Belt
Filed Feb 15, 2005CA

THE DRIVER NOTICED THAT A FLASH WARNING SIGN APPEARED ON THE DASHBOARD WHILE DRIVING. DRIVER WAS ABLE TO PULL OVER, AND NOTICED THAT THE PASSENGER REAR TIRE BLEW OUT. THE DRIVER WAS ABLE TO CHANGE THE TIRE, AND DROVE TO THE DEALER. HOWEVER, MECHANIC COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK

Power Train › Automatic Transmission
Filed Feb 14, 2005500 milesIA

VEHICLE HAS GRINDING NOISE WHILE DRIVING IN LOW SPEEDS AND REVERSE. SEEMS TO BE GETTING WORSE.*AK

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Feb 8, 200511 milesOH

JUST PURCHASED A 2005 ESCAPE XLT A FEW WEEKS AGO, AND SINCE DAY 1 THE CD SYSTEM INADVERTANTELY FADES IN & OUT TO THE POINT WHERE IT LOSES ALL BASE AND SOUNDS LIKE IT'S IN A TUNNEL AT TIMES. THIS LAST FOR APPROXIMATELY 4-5 MINUTES AND THEN THE NORMAL VOLUME/SOUND RETURNS, ONLY FOR IT TO OCCUR AGAIN A FEW MINUTES LATER. CONCERN HERE IS AN ELECTRICAL PROBLEM WHICH COULD BE CAUSING OTHER ISSUES. HAVE SCHEDULED AN APPOINTMENT FOR EXAMINATION.*AK

Tires › Sidewall
Filed Jan 29, 200515,010 milesFL

TIRE BLOW OUT ON MY WIFE'S 2005 FORD ESCAPE LIMITED. OLD TIRE IS AVAILABLE, NO NEW TIRES HAVE BEEN INSTALLED YET. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Jan 28, 200570 milesOR

VEHICLE EXPERIENCED A PROBLEM WITH THE AIR BAG DISABLED LIGHT. PASSENGER OF THE VEHICLE WEIGHED 120 LBS. OWNER TOOK THE VEHICLE TO THE DEALER, AND THE CAUSE OF THE PROBLEM WAS UNDETERMINED. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Jan 27, 2005MT

THE VEHICLE'S 4-WHEEL DRIVE SENSOR FAILED. *NM THE CONSUMER BELIEVES THE VEHICLE 4-WHEEL DRIVE IS SELECTIVE AND NOT DOING THE JOB IT WAS TOUTED TO DO. *NM

Power Train › Automatic Transmission
Filed Jan 25, 20051,326 milesFL

TRANSMISSION FAILED. FORTUNATELY IT FAILED BEFORE THE TRAFFIC LIGHT TURNED GREEN RELEASING THE TRAFFIC HEADED TOWARD THE VEHICLE. I WAS ABLE TO DRIVE IN WHATEVER GEAR IT WAS IN HOME. THE VEHICLE CEASED GOING INTO GEAR AND WAS TOWED TO THE DEALERSHIP. THE VEHICLE WAS 15 DAYS OLD AND HAD 1326 MOSTLY HIGHWAY MILES ON IT WHEN THE FAILURE OCCURRED. THE DEALERSHIP HAS INDICATED THAT THE FAILURE WAS THE CLUTCH IN THE AUTOMATIC TRANSMISSION. PARTS WERE ON NATIONAL BACK ORDER. CAR HAS BEEN IN DEALERSHIP FOR 16 DAYS. VEHICLE STILL AWAITING PARTS FOR REPAIR. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 19, 20059,000 milesNM

WHEN BRAKING AT A STOP SIGN OR A TRAFFIC LIGHT THE BRAKE PEDAL WOULD CONSTANTLY GO TO THE FLOOR. THE VEHICLE IS AT THE DEALER, AND THE PROBLEM IS STILL UNDETERMINED.*AK A SEVERE GRINDING NOISE IS HEARD WHEN THE BRAKES ARE APPLIED. THE CONSUMER STATED THAT THE BRAKE PEDAL IS GETTING SOFT WHEN THE BRAKES ARE APPLIED. *TC...*AK

Latches/Locks/Linkages › Doors › Latch
Filed Jan 15, 20055,400 milesMN

RIGHT REAR PASSENGER DOOR LATCH BROKE AND DOOR CAME OPEN WHILE DRIVING . WE HAD TO SECURE DOOR WITH A NYLON STRAP TO GET TO OUR DESTINATION .IT IS A GOOD THING WE ARE FIRM BELIEVERS IN SEAT BELT USE OR THIS MIGHT HAVE ENDED IN A TRAGEDY AS THE SEAT NEXT TO DOOR WAS OCCUPIED. *NM

Engine and Engine Cooling › Engine
Filed Jan 5, 20051,400 milesMI

TWO TIMES WHEN I WAS DRIVING UNDER SLOW CONDITIONS (IN PARKING LOTS) THE ENGINE ON 2005 FORD ESCAPE XLT LURCHED FORWARD ACCELATORATING ON IT'S OWN. THE FIRST TIME I HAD JUST RELEASED THE BRAKE AS I WAS TURNING A CORNER IN A BANK PARKING LOT. THE ENGINE IMMEDIATELY REVED UP HIGH AND THE VEHICLE "TOOK OFF". I QUICKLY APPLIED THE BRAKES WHICH AFTER A COUPLE SECONDS SEEMED TO KNOCK THE ENGINE BACK DOWN TO A NORMAL IDLE. THE SECOND TIME, AGAIN I WAS COASTING IN A PARKING LOT, ATTEMPTING TO TURN INTO A PARKING SPACE, WHEN THE ENGINE REVED UP HIGH AND THE VEHICLE AGAIN TOOK OFF. I SLAMMED ON THE BRAKES AND THE ENGINE RETURNED TO NORMAL IDLE. BUT FOR THE LUCK OF NO OTHER VEHICLES OR PEOPLE AROUND WHEN THE INCIDENTS HAPPEND, NO ACCIDENTS OCCURED. I REPORTED THE PROBLEM AND TOOK THE VEHICLE INTO THE DEALERSHIP SERVICE DEPARTMENT BUT BECAUSE THE PROBLEM DID NOT OCCUR FOR THE TECHNICIAN, NO ACTION WAS TAKEN. I AM REPORTING THIS, BECAUSE I KNOW THE PROBLEM OCCURRED, NOT ONCE BUT TWICE AND IT IS A VERY DANGEROUS CONDITION. *AK

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jan 3, 2005170 milesCT

CAR SEIZED TO RUN ON STREET. TRANSMISSION FAILED AT 170 MILES. *AK

Fuel System, Gasoline
Filed Jan 1, 2005OR

WE PURCHASED A 2005 FORD ESCAPE LIMITED FROM COURTESY FORD IN PORTLAND, OREGON, ON AUGUST 29, 2004. THE CAR IS GETTING 11/12 MPG IN THE CITY AND 17 MPG ON THE HIGHWAY. WE TOOK IT TO THE DEALER THE WEEK BEFORE CHRISTMAS AND AFTER SOME TESTING THEY WERE NOT ABLE TO FIX THIS DEFECT. SINCE YOU ADVERTISE 18 MPG/24 MPG AND THAT WE BASED OUR PURCHASE DECISION UPON THAT FACTOR, I WOULD LIKE THIS PROBLEM FIXED. WE EITHER GOT A LEMON OR YOU'RE GUILTY OF DECEPTIVE ADVERTISING. EITHER WAY, IT DOESN'T MAKE ME WANT TO PURCHASE ANOTHER FORD OR RECOMMEND FORD TO MY FAMILY AND FRIENDS. I AM LOOKING IN TO MY OPTIONS, AND AM CONTACTING YOU BECAUSE I WOULD LIKE TO FIND OUT AS QUICKLY AS POSSIBLE WHAT FORD DOES IN THESE INSTANCES -- HOW WELL DO YOU STAND BEHIND YOUR PRODUCT? YOU'VE GOT A GREAT WEBSITE AND DEVOTE SPACE TO YOUR "ENVIRONMENTAL WORKS"... WELL GUESS WHAT? 11 MPG IS NOT GOOD FOR THE ENVIRONMENT -- A HUMMER GETS BETTER MILEAGE THAN MY CAR AT THIS POINT. I HOPE TO HEAR FROM YOU THIS WEEK. I WOULD LIKE ONE OF THREE THINGS TO HAPPEN. 1) FIX THE CAR SO IT GETS THE ADVERTISED MILEAGE; 2)REPLACE THE CAR WITH ONE THAT DOES GET THE ADVERTISED MILEAGE; OR 3) GIVE US A FULL REFUND. *JB

Engine and Engine Cooling
Filed Dec 16, 20048,000 milesVA

I WAS DRIVING ON THE INTERSTATE AND MY ENGINE STALLED. I TOOK IT TO THE LOCAL FORD DEALER AND THEY INDICATE A LOOSE BATTERY CABLE WAS THE CAUSE. A FEW WEEKS LATER, THE SAME THING HAPPENED ON THE INTERSTATE. THE DEALERSHIP IS LOOKING AGAIN AND HAVE CALLED FORD'S ENGINEERING FOR ADVICE, SINCE THEY HAVE YET TO FIND THE CAUSE. THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY IF I CANNOT GET TO THE EMERGENCY LANE ON THE INTERSTATE. IT DOES START AGAIN ONCE I PULL OVER. *AK

Structure › Body › Door
Filed Dec 11, 2004141 milesOH

ON THE DRIVE HOME FROM PICKING UP MY FORD ESCAPE, I NOTICED CABIN NOISE AT HIGHWAY SPEEDS. IT TOOK 6 SERVICE VISITS TO JIM KEIM FORD TO RESOLVE THIS ISSUE THAT WAS CAUSED BY LOOSE CLADDING ON THE PASSENGER DOOR. FURTHER, I BEGAN GETTING A TICKING NOISE AT SLOW SPEEDS AND BUMPY ROADS DURING THE RESOLUTION OF THE CLADDING PROBLEM. JIM KEIM SPRAYED SILICONE SPRAY ON THE DRIVER AND PASSENGER DOOR MOLDING TO RESOLVE THIS. THE TICKING NOISE RETURNED WITHIN A COUPLE WEEKS AND KRIEGER FORD PUT ANTI-RATTLE TAPE ON THE A ARMS IN THE CABIN TO RESOLVE THIS ON 2 OCCASIONS. IN ALL, I'VE HAD 8 SERVICE CALLS ON THIS BRAND NEW $26000.00 ESCAPE. I'VE DRIVEN HUNDREDS OF MILES IN TRYING TO RESOLVE THESE NOISE ISSUES TO DATE. IT GOES WITHOUT SAYING THAT A VEHICLE I GENUINELY LOOKED FORWARD TO HAVING HAS BECOME A VEHICLE THAT I'VE ALREADY EXPLORED TRADING IN AND GOING WITH ANOTHER MAKE BECAUSE I FEEL I HAVE BEEN TREATED POORLY HAVING TO TAKE MY VEHICLE IN FOR NOISE ISSUES 8 TIMES. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 7, 20042,400 milesMA

OIL LEAK FROM ENGINE. GASKET REPLACED.....OIL LEAKED AGAIN. DEALER SAID THE CRANKSHAFT ON THE ENGINE WAS OUT OF SPECS....ENGINE WAS REPLACED ( 2,741 MILES ).SINCE THEN NUMEROUS PROBLEMS HAVE ARISEN FROM AN AIR VENT TUBE HITTING THE FAN BELT TO A LOUD NOISE AND SHAKING OF THE ENGINE THAT NEARLY CAUSED A SERIOUS ACCIDENT ON THE HIGHWAY...TRYING TO GET TO THE BREAKDOWN LANE. NOW THE TRANSMISSION ( LEFT FRON TRANS AXEL ) IS LEAKING FLUID. THE ONLY THING FORD OFFERS IS AN EXTENDED WARRANTEE. THIS TRUCK IS A LEMON. THIS CAR HAS BEEN OUT OF SERVICE 27 OF THE LAST 35 DAYS. *AK

Vehicle Speed Control › Accelerator PedalCrash
Filed Dec 1, 20048,800 milesPA

WHILE PULLING INTO A DRIVEWAY VEHICLE SURGED FORWARD. AS A RESULT,CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. NO INJURIES REPORTED. *AK

Steering › Hydraulic Power Assist System
Filed Nov 12, 2004700 milesMA

CONSUMER COMPLAINED THAT POWER STEERING ASSIST FAILED WHILE DRIVING DOWN A MOUNTAIN AT 30-40 MPH. CONSUMER WAS WAITING FOR ROADSIDE ASSISTANCE TO PICK UP THE VEHICLE. *AK

Visibility › Defroster/Defogger/Hvac System
Filed Nov 4, 20042,728 milesTX

WHENEVER USING THE AIR CONDITIONER, USING DASH CONTROLLER TO DIRECT THE AIR OUT THE DASH VENTS, AIR ALSO COMES OUT THE DEFROSTER VENTS, CAUSING CONDENSATION TO FOG UP THE LOWER PART OF THE WINDSHIELD. THIS IS A SAFETY ISSUE. I HAVE TAKEN THE CAR TO THE SELLING DEALER, SOUTHWAY FORD IN SAN ANTONIO TX, AND RED MCCOMBS FORD IN SAN ANTONIO TX. BOTH DEALERS WERE ABLE TO REPRODUCE THE COMPLAINT, BUT OFFERED NO REPAIR. THEY BOTH CLAIM IT IS A "NORMAL OPERATION" I REQUESTED FROM BOTH DEALERSHIPS TO HAVE THE FORD REGIONAL REPRESENTATIVE LOOK AT THE CAR. AS OF YET, NO ONE HAS CONTACTED ME. *AK

Visibility › Sun/Moon Roof Assembly
Filed Oct 25, 2004MI

WHILE DRIVING SUN ROOF EXPLODED. CONSUMER PULLED OVER. NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. *AK

WheelsCrash
Filed Oct 15, 20045,500 milesPA

BACK WHEELS WERE MISALIGNED MAKING TH EVEHICLE UNSTABLE. THE WHEELS ROCKED BACK AND FORTH. CONSUMER WAS TOLD BY THE DEALER THAT THEY COULD NOT REPAIR THE DEFECT UNTIL THEY RECEIVED NEW SPECIFICATIONS. ALSO, ACCELERATION WAS VERY HIGH. RPMS WENT UP 8,000 RPMS. HOWEVER, ON THIS VEHICLE THE RPM'S WENT TO 15,000 RPMS, WHICH WAS TO0 HIGH. *AK *NM

Parking BrakeCrash1 injured
Filed Sep 3, 20042,075 milesCA

9-1-04 MY 2005 FORD ESCAPE WAS PARKED IN THE GARAGE OF MY HOME WHERE I BEGAN TO BACK UP. THERE WAS AN OBSTRUCTION IN MY DRIVEWAY SO I PUT THE CAR INTO DRIVE AND PULLED 1/2 WAY INTO THE GARAGE TO CLEAR THE WAY. I PUT THE CAR IN PARK, OPENED MY DOOR, TOOK OFF MY SEATBELT AND GOT OUT OF MY CAR WALKING TOWARDS THE REAR. SUDDENLY THE CAR ACCELERATED IN REVERSE KNOCKING ME DOWN BECAUSE OF THE OPEN DOOR. I JUMPED INTO THE CAR (WHERE MY CHILDREN WERE IN THE BACK SEAT) TO PLACE THE CAR IN PARK-IT WAS IN PARK AND ROLLING FAST. I USED THE EMERGENCY BRAKE TO STOP THE VEHICLE WITH THE HELP OF THE OPEN DOOR JAMMING ALONG SIDE THE GARAGE WALL. THE END RESULT WAS SHOULDER AND COLLAR BONE DAMAGE AS WELL AS SEVER BODY DAMAGE CAUSED BY THE OPEN DOOR. IF THE DOOR HAD NOT BEEN OPEN, MY CHILDREN WOULD HAVE ROLLED INTO ONCOMING TRAFFIC AND BEEN HIT HEAD ON. I AM POSITIVE SOMETHING IS WRONG WITH THIS NEW CAR, YET THE GALPIN VAN NUYS FORD DEALERSHIP HAS REFUSED TO INSPECT IT FOR SAFETY. THEY INSISTED THAT I FIRST FILE A CLAIM WITH MY INSURANCE CARRIER, WHICH I DID AND STILL HAVE BEEN REFUSED THE SAFETY INSPECTION BY FORD AND THE DEALERSHIP LEVEL AND THE CORPORATE LEVEL. I WANT TO ENSURE I AM DRIVING A SAFE CAR AND THIS PROBLEM WILL NEVER HAPPEN AGAIN.*AK

Power Train › Automatic Transmission
Filed Jul 12, 20044,556 milesNJ

INTERMITTENTLY WHILE DRIVING VEHICLE SEEMS TO GO INTO NEUTRAL. ENGINE REVVED AND CLUNG, THEN GOES BACK INTO DRIVE. THIS FAILURE OCCURRED WHILE REVERSING. THE INDICATORS ON THE DASHBOARD KEPT FLASHING FROM N TO R, THE ENGINE REVVED BEFORE FINALLY SETTLING IN REVERSE. THE SECOND TIME THIS FAILURE OCCURRED WHILE REVERSING, ENGINE LIGHT CAME ON. DEALERSHIP PERFORMED A DIAGNOSTIC TEST IN WHICH THE FAILURE CODE READ P01702. A FACTORY ENGINEER INDICATED THAT THEY WERE CURRENTLY INVESTIGATING THIS FAILURE, BUT NO REMEDY HAD BEEN FOUND.*AK

Service Brakes, Air › Disc › Rotor
Filed Jun 21, 2004154 milesNV

BRAKES ARE MAKING NOISE INTERMITTINGLY. IT SOUNDS LIKE BLOWING IN A BOTTLE. WENT TO THE DEALERSHIP FOR SERVICE 3 TIMES IN THE FIRST MONTH OF OWNERSHIP. THEY KEEP GRINDING DOWN THE ROTORS AND IT'S NOT HELPING. APPARANTLY FORD CORP. IS AWARE OF THE PROBLEM AND ARE TRYING TO FIND A CURE. THEY DON'T KNOW WHAT TO DO AT THIS POINT. ALSO, STEALTH SECURITY SYSTEM FAILED, AND THE VEHICLE HAD TO BE TOWED BACK TO THE DEALER FOR REPAIR. THIS ALSO HAPPENED IN FIRST MONTH OF OWNERSHIP.

Electrical System
Filed Jun 2, 2004FL

CONSUMER COMPLAINED ABOUT A COMPUTER PROBLEM. WHEN PUTTING VEHICLE IN REVERSE IT WENT FORWARD, AND WHEN PUTTING IT IN DRIVE IT DID NOTHING. CONSUMER TOOK VEHICLE TO REPAIR SHOP 3 TIMES, BUT MECHANIC COULD NOT FIND ANYTHING WRONG. WHEN VEHICLE WAS PUT ON THE COMPUTER IT SHOWED NO ERROR MESSAGE, NOTHING WAS WRONG. CONSUMER TURNED THE VEHICLE OFF AND THEN TURNED IT BACK ON, AND IT WORKED FINE. CONSUMER SHOULD NOT HAVE TO DO THIS BECAUSE THIS WAS A NEW VEHICLE, 2005 MODEL. THEREFORE, CONSUMER FELT THAT THERE WAS A MALFUNCTIONED COMPUTER IN THE VEHICLE. *AK

Seats
Filed Apr 26, 2004CA

FRONT DRIVERS SEAT LEANS AND IS POINTING TO LEFT. DEALER STATED THAT FORD PURPOSELY MADE THE FOAM ON THE DRIVERS SIDE SEAT LESS DENSE THAN ON THE RIGHT SIDE FOR EASIER ACCESS AND EXIT OF THE VEHICLE. THIS STILL DOESN'T EXPLAIN WHY THE SEAT ALSO FEELS SLIGHTLY TWISTED OR POINTING THE LEFT. I WAS ALSO TOLD BY THE DEALER WHO CALLED FORD MOTOR COMPANY AND THAT THEY ARE AWARE OF THE ISSUE AND THAT THERE IS NOTHING THEY CAN DO AT THIS TIME. MY CONCERN THAT I FEEL DISTRACTED WHILE DRIVING WHICH MAY LEAD TO A SAFETY ISSUE FOR MYSELF AND OTHERS. PLEASE NOTE THAT THIS IS FOR A 2005 FORD XLT. THIS WEB SITE DOES NOT YET ALLOW YOU TO SELECT 2005 AS AN OPTION IN THE "YEAR" PULL DOWN MENU.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2005 Ford Escape → · Every Escape year → · How the figures are calculated →